Herding cats and losing weight:how to improve learning and teaching

209
Herding cats and losing weight: how to improve learning and teaching David Jones Curriculum Design and Development Unit http://cdd.cqu.edu.au http://davidtjones.wordpress.com
  • date post

    18-Sep-2014
  • Category

    Education

  • view

    16
  • download

    0

description

Slides for talk at CQUniversity (24 Sep, 2009). More information here http://davidtjones.wordpress.com/2009/09/14/herding-cats-losing-weight-and-how-to-improve-learning-and-teaching-2/

Transcript of Herding cats and losing weight:how to improve learning and teaching

Page 1: Herding cats and losing weight:how to improve learning and teaching

Herding cats and losing weight:how to improve learning and teaching

David JonesCurriculum Design and Development Unit http://cdd.cqu.edu.auhttp://davidtjones.wordpress.com

Page 2: Herding cats and losing weight:how to improve learning and teaching

AUQA and quality

management

Enterprise Systems and LMS

Techno-rationalism and top-down management

http://www.flickr.com/photos/esparta/482348262/

Business analysts

Staff DevelopmentCE

QConsistenc

yL&T

Grants

Teaching qualifications for academics

Page 3: Herding cats and losing weight:how to improve learning and teaching

Teaching is not rocket science. It is, in fact, far more complex and demanding work than rocket science.

http://flickr.com/photos/erikcharlton/1481121536/

Richard F. Elmore, Gregory Anrig Professor of Educational LeadershipHarvard Graduate School of Education.http://bluyonder.wordpress.com/2007/09/24/teaching-isnt-rocket-

science/

Improving teaching is much more complex than that

Page 4: Herding cats and losing weight:how to improve learning and teaching

(Rittel & Webber, 1973)

http://www.flickr.com/photos/wxmom/2052715752/

Wicked problems

As you solve the problemyou learn more about it

There is no stopping rule

Solutions are neitherright nor wrong

There is no ultimate

test of a solutionYou can’t identifyall potential solns.

The problem can be described in many ways

Every one isessentiallyunique

Page 5: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/jaygooby/3885498720/

Page 6: Herding cats and losing weight:how to improve learning and teaching

Overview

http://www.flickr.com/photos/sookie/100608625/

Who? Why

? What?

Herding cats

Losing weight

Reflective alignment

Solutions?

Page 7: Herding cats and losing weight:how to improve learning and teaching

Overview

http://www.flickr.com/photos/sookie/100608625/

Who? Why

? What?

Herding cats

Losing weight

Reflective alignment

Solutions?

Page 8: Herding cats and losing weight:how to improve learning and teaching

E-learning and innovation specialist

http://www.flickr.com/photos/kamshots/328310142/

http://davidtjones.wordpress.com/elearning-and-innovation/

consults effectively and broadly with key stakeholders

primary purpose is to promote strategic e-learning development

provides strategic advice and leadership in learning and teaching innovation,

Page 9: Herding cats and losing weight:how to improve learning and teaching

In big industry new ideas are invited to rear their

heads so they can be clobbered at once.

The idea department of a big firm is a sort of lab for isolating dangerous viruses.

http://www.flickr.com/photos/p373/1655304819/

Page 10: Herding cats and losing weight:how to improve learning and teaching

Leadership becomes faith-based, while employees who have the temerity to suggest that what seems to be happening is in fact happening are herded into Innovation Departments, where they can be ignored en masse.

This shunting aside of the realists in favor of the fabulists has different effects on different industries at different times.

(Shirky, 2009)

http://www.flickr.com/photos/sis/36957802/

Page 11: Herding cats and losing weight:how to improve learning and teaching

Why so negative?

http://flickr.com/photos/aviatordave/7007033/

Page 12: Herding cats and losing weight:how to improve learning and teaching

http://commons.wikimedia.org/wiki/File:Tolstoy_portrait_tolstoy.ru.jpg

The most difficult subjects

can be explained to the most slow-witted man if he has not formed any idea of them already;

but the simplest thing cannot be made clear to the

most intelligent man if he is firmly persuaded that he knows already, without a shadow of doubt, what is laid before him.

(Tolstoy, 1893)

Page 13: Herding cats and losing weight:how to improve learning and teaching

Could be I’m a popo

http://www.flickr.com/photos/elblogazo/10675300/

Page 14: Herding cats and losing weight:how to improve learning and teaching

Phillip Hughes

http://www.flickr.com/photos/zoonabar/3759151925/

Matches: 5

Innings: 9

Runs: 472

High score: 160

Average: 52.44

(20 years old)

Page 15: Herding cats and losing weight:how to improve learning and teaching

Phillip Hughes

http://www.flickr.com/photos/zoonabar/3759151925/

Matches: 5

Innings: 9

Runs: 472

High score: 160

Average: 52.44

(20 years old)

one of his flaws is to play

shots while still in the air.(English, 2009)

Page 16: Herding cats and losing weight:how to improve learning and teaching

the problem-solving mode narrows our gaze in much the same manner that a blinder over one eye narrows the field of vision and distorts one'sperception of depth.

(Cooperrider and Srivastva, 1987)

http://www.flickr.com/photos/lupinehorror/2659454214/

Page 17: Herding cats and losing weight:how to improve learning and teaching

Doing more of what works

http://www.flickr.com/photos/jpockele/455671560/

(Hammond, 1998)

Page 18: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/joeshlabotnik/2515458946/

“I will try to improve my game in all aspects.”

(Cricinfo Staff, 2009)

Hughes has spent time in the nets

trying to overcome the problems

“His (Warne) advice was to always stay positive.”

Page 19: Herding cats and losing weight:how to improve learning and teaching

http://flickr.com/photos/darkpatator/1860880739/

It’s not how bad you start,It’s how quickly you get better.

Page 20: Herding cats and losing weight:how to improve learning and teaching

the problem-solving mode narrows our gaze in much the same manner that a blinder over one eye narrows the field of vision and distorts one'sperception of depth.

(Cooperrider and Srivastva, 1987)

http://www.flickr.com/photos/lupinehorror/2659454214/

Page 21: Herding cats and losing weight:how to improve learning and teaching

Theory furnishes alternatives forsocial innovation ..opens vistas foraction; expansion of

"the realm of the possible."(Cooperrider and Srivastva,

1987)

Complex-adaptive systems Cognitive

neuroscience

http://www.flickr.com/photos/themadlolscientist/2543882652/

Connectivism

Management

Organisationalchange

Informationsystems

Academic staff

development

Page 22: Herding cats and losing weight:how to improve learning and teaching

Overview

http://www.flickr.com/photos/sookie/100608625/

Who? Why

? What?

Herding cats

Losing weight

Reflective alignment

Solutions?

Page 23: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/back_garage/3771400792/

1 13 25 37 49 61 73 85 97 1091211331451571691811932052172292412532652772893013133253373493613733853970

100

200

300

400

500

600

Page 24: Herding cats and losing weight:how to improve learning and teaching

http://en.wikipedia.org/wiki/File:Technology-Adoption-Lifecycle.png

Moore’s chasm

(Geoghegan, 1994)

Page 25: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/takomabibelot/2045125583/

Page 26: Herding cats and losing weight:how to improve learning and teaching

Inform the position - accountabilities

Identify opportunities Communicate & publish

Continuous improvement Scholarship of

L&T

http://www.flickr.com/photos/takomabibelot/358885118/

Page 27: Herding cats and losing weight:how to improve learning and teaching

Escape the banishment of the innovation department

http://www.flickr.com/photos/diegocupolo/3327792972/

Page 28: Herding cats and losing weight:how to improve learning and teaching

(Lyyttinen, Mathiassen and Ropponen 1998)

1. Profile the situation, identify risks

2. Understand available approaches

3. Link chosen approach to situation in order to resolve risk

http://www.flickr.com/photos/coldcut/3363518168/

Page 29: Herding cats and losing weight:how to improve learning and teaching

Frames…”definitions of organizational reality that serve as vehicles for understanding and action”

http://www.flickr.com/photos/carbonnyc/76468122/

Typically operate in the

background and have both facilitating and constraining effects

Common sense (the things we take for granted)is the big obstacle for innovation – Sir Ken Robinson

(Orlikowski & Gash, 1994)

(Gioia, 1986)

Page 30: Herding cats and losing weight:how to improve learning and teaching

AUQA and quality

management

Enterprise Systems and LMS

Techno-rationalism and top-down management

http://www.flickr.com/photos/esparta/482348262/

Business analysts

Staff DevelopmentCE

QConsistenc

yL&T

Grants

Teaching qualifcations for academics

Page 31: Herding cats and losing weight:how to improve learning and teaching

we need to today to stand out and

reclaim our position as a national innovator and leader in the Teaching & Learning space (Bowman,

2009)

http://www.flickr.com/photos/brennanmoore/2446682892/

“Quality of teaching”, CQU AUQA theme 2010

Page 32: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/click-photo/2242941940/

I certainly feel that whenever I put an idea up to the organisationthat it and me get either gently ignored or severely clobbered.

I am slowly learning to not bother,

sort of like Pavlov's dog.

Page 33: Herding cats and losing weight:how to improve learning and teaching

In big industry new ideas are invited to rear their

heads so they can be clobbered at once.

The idea department of a big firm is a sort of lab for isolating dangerous viruses.

http://www.flickr.com/photos/p373/1655304819/

Page 34: Herding cats and losing weight:how to improve learning and teaching

Overview

http://www.flickr.com/photos/sookie/100608625/

Who? Why

? What?

Herding cats

Losing weight

Reflective alignment

Solutions?

Page 35: Herding cats and losing weight:how to improve learning and teaching

All current institutional attempts to improve L&T are

http://www.flickr.com/photos/stignygaard/450634459/

Top-down

External

Episodic Teleologica

lDiscontinuous

Page 36: Herding cats and losing weight:how to improve learning and teaching

based on hidden assumptions

http://www.flickr.com/photos/12023825@N04/2898021822/

Page 37: Herding cats and losing weight:how to improve learning and teaching

that fail to engage with the realities andnature of the task

http://www.flickr.com/photos/fireflythegreat/2845637227/

Page 38: Herding cats and losing weight:how to improve learning and teaching

the result is slavish faddism,minimal real change in L&T……..

http://www.flickr.com/photos/tonythemisfit/2592267101/

Page 39: Herding cats and losing weight:how to improve learning and teaching

http://en.wikipedia.org/wiki/File:Technology-Adoption-Lifecycle.png

Moore’s chasm

(Geoghegan, 1994)

Page 40: Herding cats and losing weight:how to improve learning and teaching

There are alternatives

that may provide better solutions

http://www.flickr.com/photos/kurtizanka/3401297648/

Page 41: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/hooverine/2802881741/

Page 42: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/ajawin/3529598834/

Page 43: Herding cats and losing weight:how to improve learning and teaching

We use metaphors constantly to openour eyes and sensitize us to phenomenal realities that otherwise might go unnoticed. (Cooperrider and Srivastva,

1987)

http://www.flickr.com/photos/m500/3484125623/

Page 44: Herding cats and losing weight:how to improve learning and teaching

Overview

http://www.flickr.com/photos/sookie/100608625/

Who? Why

? What?

Herding cats

Losing weight

Reflective alignment

Solutions?

Page 45: Herding cats and losing weight:how to improve learning and teaching

Three levels of teaching

1. What the student is.

2. What the teacher does.

3. What the student does.

http://www.flickr.com/photos/frozenchipmunk/85344374/

(Prosser & Trigwell, 1999; Biggs, 2001)

Page 46: Herding cats and losing weight:how to improve learning and teaching

Three levels of improving teaching

1. What the teacher is.

2. What management does.

3. What the teacher does.

http://www.flickr.com/photos/frozenchipmunk/85344374/

(Jones, 2009)

Pre-massification

Herding cats

Losing weight

institution

Page 47: Herding cats and losing weight:how to improve learning and teaching

The orders of change

1. What the teacher is.

2. What management does.

3. What the teacher does.

http://www.flickr.com/photos/frozenchipmunk/85344374/

institution

(Bartunek and Moch, 1987)

Page 48: Herding cats and losing weight:how to improve learning and teaching

The orders of change

1. What the teacher is.

2. What management does.

3. What the teacher does.

http://www.flickr.com/photos/frozenchipmunk/85344374/

1. Tacit reinforcement ofpresent understandings

institution

(Bartunek and Moch, 1987)

Page 49: Herding cats and losing weight:how to improve learning and teaching

The orders of change

1. What the teacher is.

2. What management does.

3. What the teacher does.

http://www.flickr.com/photos/frozenchipmunk/85344374/

1. Tacit reinforcement ofpresent understandings

2. Conscious modification

of present schematain a particular direction

institution

(Bartunek and Moch, 1987)

Page 50: Herding cats and losing weight:how to improve learning and teaching

The orders of change

1. What the teacher is.

2. What management does.

3. What the teacher does.

http://www.flickr.com/photos/frozenchipmunk/85344374/

1. Tacit reinforcement ofpresent understandings

2. Conscious modification

of present schematain a particular direction

3. Training of people to be aware of their schemataand thereby more able tochange these as they see fit

institution

(Bartunek and Moch, 1987)

Page 51: Herding cats and losing weight:how to improve learning and teaching

Overview

http://www.flickr.com/photos/sookie/100608625/

Who? Why

? What?

Herding cats

Losing weight

Reflective alignment

Solutions?

Page 52: Herding cats and losing weight:how to improve learning and teaching

http://www.youtube.com/watch?v=m_MaJDK3VNE&feature=fvste3

Page 53: Herding cats and losing weight:how to improve learning and teaching

1430 Scholar google hits: “herding cats” academic

Academic Governance: The Art of Herding Cats

The academic chairperson: Leading faculty is like herding cats

Herding cats and nailing jello: Reflections on becoming a dean

Herding cats: Or, how are online classeschanging the education paradigm?

Herding cats or luxuriating in talent?Leadership and management of universities

http://www.flickr.com/photos/australianshepherds/3593274951/

Page 54: Herding cats and losing weight:how to improve learning and teaching

Abstraction – the participants

Goal

Graduate attributes

Moodle/LMS Minimum

standards

Blended learning

Examples

http://www.flickr.com/photos/australianshepherds/3593274951/

Page 55: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/australianshepherds/3593274951/

Herders

Senior management

Middle management

IT Staff

Curriculum design

HR

Quality

Faculty support staff ..

Page 56: Herding cats and losing weight:how to improve learning and teaching

Faculty

Vice-Chancellor

Human Resources

ITD Quality Faculty Library

SM

SM

SM

SM

SM

Page 57: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/australianshepherds/3593274951/

Cats

Page 58: Herding cats and losing weight:how to improve learning and teaching

Abstraction – the process

1. Identify the goal

http://www.flickr.com/photos/australianshepherds/3593274951/

2. Make sure we have the right herders and herding equipment

3. Get the cats to the goal

Page 59: Herding cats and losing weight:how to improve learning and teaching

1. Identify the goal

Page 60: Herding cats and losing weight:how to improve learning and teaching

2. Make sure we have the right herders and herding equipment

Page 61: Herding cats and losing weight:how to improve learning and teaching

3. Get the cats to the goal

Page 62: Herding cats and losing weight:how to improve learning and teaching
Page 63: Herding cats and losing weight:how to improve learning and teaching
Page 64: Herding cats and losing weight:how to improve learning and teaching
Page 65: Herding cats and losing weight:how to improve learning and teaching
Page 66: Herding cats and losing weight:how to improve learning and teaching
Page 67: Herding cats and losing weight:how to improve learning and teaching
Page 68: Herding cats and losing weight:how to improve learning and teaching
Page 69: Herding cats and losing weight:how to improve learning and teaching
Page 70: Herding cats and losing weight:how to improve learning and teaching
Page 71: Herding cats and losing weight:how to improve learning and teaching
Page 72: Herding cats and losing weight:how to improve learning and teaching
Page 73: Herding cats and losing weight:how to improve learning and teaching
Page 74: Herding cats and losing weight:how to improve learning and teaching
Page 75: Herding cats and losing weight:how to improve learning and teaching
Page 76: Herding cats and losing weight:how to improve learning and teaching
Page 77: Herding cats and losing weight:how to improve learning and teaching
Page 78: Herding cats and losing weight:how to improve learning and teaching
Page 79: Herding cats and losing weight:how to improve learning and teaching
Page 80: Herding cats and losing weight:how to improve learning and teaching
Page 81: Herding cats and losing weight:how to improve learning and teaching
Page 82: Herding cats and losing weight:how to improve learning and teaching
Page 83: Herding cats and losing weight:how to improve learning and teaching
Page 84: Herding cats and losing weight:how to improve learning and teaching
Page 85: Herding cats and losing weight:how to improve learning and teaching
Page 86: Herding cats and losing weight:how to improve learning and teaching
Page 87: Herding cats and losing weight:how to improve learning and teaching
Page 88: Herding cats and losing weight:how to improve learning and teaching
Page 89: Herding cats and losing weight:how to improve learning and teaching
Page 90: Herding cats and losing weight:how to improve learning and teaching
Page 91: Herding cats and losing weight:how to improve learning and teaching
Page 92: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/jaqian/336059245/

Goal achieved

Page 93: Herding cats and losing weight:how to improve learning and teaching

Limitations

http://www.flickr.com/photos/mwichary/2188958154/

1. System behaviour is relatively stable and predictable

2. Designer is able to manipulate system behaviour

3. Designer able to accurately determine

goals or criteria for success

(Introna, 1996)

Page 94: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/mwichary/2188958154/

1. System behaviour is relatively stable and predictable

2. Designer is able to manipulate system behaviour

3. Designer able to accurately determine

goals or criteria for success

Limitations (Introna,

1996)

Page 95: Herding cats and losing weight:how to improve learning and teaching

Time

CostAnalysis & Design

Maintenance

Replacement

Big up front design (BUFD) (Truex, Baskerville and Klein,

1999)

http://www.flickr.com/photos/mauricedb/2706292588/

Page 96: Herding cats and losing weight:how to improve learning and teaching

Time

CostAnalysis & Design

Maintenance

Replacement

Big up front design (BUFD) (Truex, Baskerville and Klein,

1999)

http://www.flickr.com/photos/mauricedb/2706292588/

Herding cats

Page 97: Herding cats and losing weight:how to improve learning and teaching

Time

CostAnalysis & Design

Maintenance

Replacement

Big up front design (BUFD) (Truex, Baskerville and Klein,

1999)

http://www.flickr.com/photos/mauricedb/2706292588/

Herding cats “Heaven”

Page 98: Herding cats and losing weight:how to improve learning and teaching

Time

CostAnalysis & Design

Maintenance

Replacement

Big up front design (BUFD) (Truex, Baskerville and Klein,

1999)

http://www.flickr.com/photos/mauricedb/2706292588/

Herding cats “Heaven” Herding cats

Episodic change(Weick and Quinn, 1999)

Page 99: Herding cats and losing weight:how to improve learning and teaching

Author Herding cats Losing weightWeick & Quinn (1999) Episodic change Continuous changeBrews & Hunt (1999) Planning school Learning schoolSeely Brown & Hagel (2005)

Push system Pull systems

Hutchins (1991) Supervisor reflection and intervention

Local adjustment

Truex et al (2000) Traditional design Emergent designMarch (1991) Exploitation ExplorationBoehm & Turner (2003)

Plan-driven Agile

Mintzberg (1989) Deliberate strategy Emergent StrategyKurtz & Snowden (2007)

Idealistic Naturalistic

Page 100: Herding cats and losing weight:how to improve learning and teaching

Time

CostAnalysis & Design

Maintenance

Replacement

Big up front design (BUFD) (Truex, Baskerville and Klein,

1999)

http://www.flickr.com/photos/mauricedb/2706292588/

Herding cats “Heaven” Herding cats

Page 101: Herding cats and losing weight:how to improve learning and teaching

Time

CostAnalysis & Design

Maintenance

Replacement

Big up front design (BUFD)

http://www.flickr.com/photos/mauricedb/2706292588/

Herding cats “Heaven” Herding cats

Stable systems drag

Assumes the aim is to develop stable systemswith primary goals of low maintenance andlong life spans

(Truex, Baskerville and Klein, 1999)

Page 102: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/billgarrett-newagecrap/1439594832/

Stable universities? Globalised economy

Post-industrial information age

More diversity Uncertainty about the future and other developments highlight the importance of building institutions

that are responsive to change(CRHEFP, 1997)

There can be no doubt that universities

operate in a continuously changing environment. It is how they, as an organisation, respond to the changes that determines their legitimacy and relevance going forward.

(CQU, 2005)

Page 103: Herding cats and losing weight:how to improve learning and teaching

(Rittel & Webber, 1973)

http://www.flickr.com/photos/wxmom/2052715752/

Wicked problems

As you solve the problemyou learn more about it

There is no stopping rule

Solutions are neitherright nor wrong

There is no ultimate

test of a solutionYou can’t identifyall potential solns.

The problem can be described in many ways

Every one isessentiallyunique

Page 104: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/mwichary/2188958154/

1. System behaviour is relatively stable and predictable

2. Designer is able to manipulate system behaviour

3. Designer able to accurately determine

goals or criteria for success

Limitations (Introna,

1996)

Page 105: Herding cats and losing weight:how to improve learning and teaching

The three-body problem Given

• Current position

• Mass, and• velocity

Predict where they’ll be in a day

http://www.flickr.com/photos/coda/190168058/

Page 106: Herding cats and losing weight:how to improve learning and teaching

The three-body problem

http://www.flickr.com/photos/coda/190168058/

The solar system, and more

particularly the inner solar system, is strongly chaotic(Laskar,

1995)

Page 107: Herding cats and losing weight:how to improve learning and teaching

Assumption of Newtonian physics

Order

http://www.flickr.com/photos/r-z/1573332373/

Dominant ideology in organizationsand management science(Snowden,

2005)

the great narrative of science shares with the great religious narratives the idea that there is order to the universe

(Postman, 1995)

Page 108: Herding cats and losing weight:how to improve learning and teaching

Frames…”definitions of organizational reality that serve as vehicles for understanding and action”

http://www.flickr.com/photos/carbonnyc/76468122/

Typically operate in the

background and have both facilitating and constraining effects

Common sense (the things we take for granted)is the big obstacle for innovation – Sir Ken Robinson

(Orlikowski & Gash, 1994)

(Gioia, 1986)

Page 109: Herding cats and losing weight:how to improve learning and teaching

Consistency is thelast refuge of theunimaginative

http://www.flickr.com/photos/dpms/2743090877/

Page 110: Herding cats and losing weight:how to improve learning and teaching

- Cause and effect are only coherent in retrospect and do not repeat- Pattern management- Perspective filters- Complex adaptive systems- Probe-Sense-Respond

• Cause and effect separated over time and space

• Analytical/Reductionist• Scenarios planning• Systems thinking• Sense-Analyse-Respond

• Cause and effect relationships repeatable, perceivable and predictable

• Legitimate best practice• Standard operating procedures• Process reengineering• Sense-Categorise-Respond

- No cause and effect relationships perceivable- Stability-focused intervention- Enactment tools- Crisis management- Act-Sense-Respond

Cynefin Framework (Snowden and Boone,

2007)System and agents co-evolve

System constrains agents

No constraints

http://www.flickr.com/photos/nov03/3663469686/

Complex

Chaos

Known

Knowable

Page 111: Herding cats and losing weight:how to improve learning and teaching

- Cause and effect are only coherent in retrospect and do not repeat- Pattern management- Perspective filters- Complex adaptive systems- Probe-Sense-Respond

• Cause and effect separated over time and space

• Analytical/Reductionist• Scenarios planning• Systems thinking• Sense-Analyse-Respond

• Cause and effect relationships repeatable, perceivable and predictable

• Legitimate best practice• Standard operating procedures• Process reengineering• Sense-Categorise-Respond

- No cause and effect relationships perceivable- Stability-focused intervention- Enactment tools- Crisis management- Act-Sense-Respond

Cynefin Framework (Snowden and Boone,

2007)System and agents co-evolve

System constrains agents

No constraints

http://www.flickr.com/photos/nov03/3663469686/

Complex

Chaos

Improving

learning &teaching

Known

Knowable

Page 112: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/mwichary/2188958154/

1. System behaviour is relatively stable and predictable

2. Designer is able to manipulate system behaviour

3. Designer able to accurately determine

goals or criteria for success

Limitations (Introna,

1996)

Page 113: Herding cats and losing weight:how to improve learning and teaching

- Cause and effect are only coherent in retrospect and do not repeat- Pattern management- Perspective filters- Complex adaptive systems- Probe-Sense-Respond

• Cause and effect separated over time and space

• Analytical/Reductionist• Scenarios planning• Systems thinking• Sense-Analyse-Respond

• Cause and effect relationships repeatable, perceivable and predictable

• Legitimate best practice• Standard operating procedures• Process reengineering• Sense-Categorise-Respond

- No cause and effect relationships perceivable- Stability-focused intervention- Enactment tools- Crisis management- Act-Sense-Respond

Cynefin Framework (Snowden and Boone,

2007)System and agents co-evolve

System constrains agents

No constraints

http://www.flickr.com/photos/nov03/3663469686/

Complex

Chaos

Improving

learning &teaching

Known

Knowable

Page 114: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/nagillum/504973920/

There is, of course, a long tradition of research that

highlights the many ways workers resist managerialcontrol (Fleming and Spicer,

2003)

sabotage

(Mars, 1982)

careful carelessness(Prasad and Prasad, 1998)

hidden transcripts(Scott, 1985)

indirect resistance(Ong, 1987)

subjective resistance(Kondo, 1990)

Page 115: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/nagillum/504973920/

…more Working to

rule (Findlow, 2008)

Camouflage, conformance(Snowden,

2002)Task corruption

(White, 2006)

Amputation

Simulation

Workarounds (Pollock,

2005)

Reinvention

(Rogers, 1995)

Shadow systems (Shaw,

1997)

Page 116: Herding cats and losing weight:how to improve learning and teaching

Hypothetical

http://www.flickr.com/photos/tinou/96393863/

Page 117: Herding cats and losing weight:how to improve learning and teaching

Hypothetical

http://www.flickr.com/photos/tinou/96393863/

1. Investigate the causes

2. Research literature to identify best practice

3. Undertake a redesign informed by best practice

4. Evaluate the redesign, reflect

and make more changes

Page 118: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/tinou/96393863/

change the assessment to satisfy the institutional requirements of satisfied

students and reasonable pass ratesrather than explore an alternative

learning and teaching approach

Page 119: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/tinou/96393863/

change the assessment to satisfy the institutional requirements of satisfied

students and reasonable pass rates

an effective solution in the current higher education

environment that encourages the academic to prioritise other areas, such as research.

rather than explore an alternative

learning and teaching approach

(Tutty, Sheard et al, 2008)

Page 120: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/mwichary/2188958154/

1. System behaviour is relatively stable and predictable

2. Designer is able to manipulate system behaviour

3. Designer able to accurately determine

goals or criteria for success

Limitations (Introna,

1996)

Page 121: Herding cats and losing weight:how to improve learning and teaching

human rationality and

methods of inquiry

(Baskerville, Travis & Truex, 1992)

http://www.flickr.com/photos/31333486@N00/1906022136/

based on the idea of modernism where

can achieve their ultimate purpose of discovering and identifying universal truths

Page 122: Herding cats and losing weight:how to improve learning and teaching

People aren’t rational

Bounded rationality (Simon,

1991)Reliance on intuition, instinctsand simple heuristics(Jamieson & Hyland,

2006)Systematic biases influence judgment (Tversky and Kahneman,

1974

37 cognitive biases (Arnott,

2006)

Inherent limits in organisational

substantive rationality(Cecez-Kecmanovic, et al, 2002)

Innovation and change

within universitiescan never be mere rational processes(Jones and O’Shea,

2004)http://www.flickr.com/photos/joelogon/3132985694/

Page 123: Herding cats and losing weight:how to improve learning and teaching

6 biases of managersRole

Managers take charge

Cognitive

Manager as intuitivescientists

Normative

Managers actappropriately

Self-efficacy

The illusion ofcontrol

Commitment

The trappedmanager

Expectancy

The placebo effect

Page 124: Herding cats and losing weight:how to improve learning and teaching

Limitations

http://www.flickr.com/photos/mwichary/2188958154/

1. System behaviour is relatively stable and predictable

2. Designer is able to manipulate system behaviour

3. Designer able to accurately determine

goals or criteria for success

(Introna, 1996)

Page 125: Herding cats and losing weight:how to improve learning and teaching

Fads, fashions and band wagonsPurpose proxies

Model 1 behaviour

Technology gravity

(Birnbaum, 2000; Swanson and Ramiller, 2004)

Suboptimal stable equilibria(March, 1991)

(Introna, 1996)

http://www.flickr.com/photos/technodad/3722564852/

(Argyris et al, 1985)

(McDonald & Gibbons, 2009)

Page 126: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/bdjsb7/2687659827/

Model 1 Behaviour

Define goals and try to achieve them

Maximize winning and minimize losing

Minimize generating or expressing negative feelings

Be rational

(Argyris et al, 1985)

http://www.youtube.com/watch?v=3d9SjWuqa-s

Page 127: Herding cats and losing weight:how to improve learning and teaching

http://en.wikipedia.org/wiki/File:Technology-Adoption-Lifecycle.png

Moore’s chasm

(Geoghegan, 1994)

Page 128: Herding cats and losing weight:how to improve learning and teaching

Overview

http://www.flickr.com/photos/sookie/100608625/

Who? Why

? What?

Herding cats

Losing weight

Reflective alignment

Solutions?

Page 129: Herding cats and losing weight:how to improve learning and teaching

How many of you are overweight?

How do you lose weight?

http://www.flickr.com/photos/golf_pictures/2187242989/

Page 130: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/golf_pictures/2187242989/

Page 131: Herding cats and losing weight:how to improve learning and teaching

http://www.youtube.com/watch?v=VKs0oEIVOck

Page 132: Herding cats and losing weight:how to improve learning and teaching

http://www.youtube.com/watch?v=VKs0oEIVOck

20% successful at long term weight loss and maintenance (Wing and Phelan,

2005)

1. High levels of physical activity

6 key strategies

2. Diet low in calories and fat

3. Eating breakfast

4. Self-monitoring of weight

5. A consistent eating pattern

6. Catching “slips” before they turn into larger regains

Page 133: Herding cats and losing weight:how to improve learning and teaching

http://www.youtube.com/watch?v=VKs0oEIVOck

obvious from previous studies that

permanent weight loss requires behavioural changes that lead to reduced energy intake and/or increased energy expenditure(Sarlio-Lahteenkorva,

2007)

Page 134: Herding cats and losing weight:how to improve learning and teaching

How many of you are overweight?

http://www.flickr.com/photos/golf_pictures/2187242989/

Page 135: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/golf_pictures/2187242989/

(Sarlio-Lahteenkorva, 2007)

Several social, behavioural, physiological and environmental factors are known to be associated with weight gain, obesity and weight loss

Page 136: Herding cats and losing weight:how to improve learning and teaching
Page 137: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/golf_pictures/2187242989/

How many of you are overweight?

Page 138: Herding cats and losing weight:how to improve learning and teaching

People aren’t rational

Bounded rationality (Simon,

1991)Reliance on intuition, instinctsand simply heuristics(Jamieson & Hyland,

2006)Systematic biases influence judgment (Tversky and Kahneman,

1974

37 cognitive biases (Arnott,

2006)

Inherent limits in organisational

substantive rationality(Cecez-Kecmanovic, et al, 2002)

Innovation and change

within universitiescan never be mere rational processes(Jones and O’Shea,

2004)http://www.flickr.com/photos/joelogon/3132985694/

Page 139: Herding cats and losing weight:how to improve learning and teaching

Individual responsibility is often emphasized, but changing the environment rather than putting the main burden on the individualscould perhaps result in better weight maintenance

(Sarlio-Lahteenkorva, 2007)

http://www.flickr.com/photos/tonythemisfit/3166601945/

Page 140: Herding cats and losing weight:how to improve learning and teaching

http://www.youtube.com/watch?v=VKs0oEIVOck

obvious from previous studies that

permanent weight loss requires behavioural changes that lead to reduced energy intake and/or increased energy expenditure(Sarlio-Lahteenkorva,

2007)

Page 141: Herding cats and losing weight:how to improve learning and teaching

What is good teaching?

disagreement over the definition of good teaching

or, in some cases, the belief that teaching quality cannot be measured

(Trigwell, 2001)

http://www.flickr.com/photos/blmurch/720609503/

Page 142: Herding cats and losing weight:how to improve learning and teaching

Teacher-centered/content-oriented

Student-centered/

learning-oriented

Impartinginformation

Transmittingstructuredknowledge

Facilitatingunderstanding

Conceptualchange/

intellectualdevelopment

Studentteacherinteraction/apprenticeship

Conceptions of teaching (Kember,

1997)

GoodBad

http://www.flickr.com/photos/foundphotoslj/466713478/

Page 143: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/foundphotoslj/466713478/

Conceptions of teaching and learning

Teacher-centered/content-oriented

Student-centered/

learning-oriented

Impartinginformation

Transmittingstructuredknowledge

Facilitatingunderstanding

Conceptualchange/

intellectualdevelopment

Studentteacherinteraction/apprenticeship

Genuine improvement in teachers has to beginwith a change in their thinking about T&L(Ho, et al.,

2001)

Page 144: Herding cats and losing weight:how to improve learning and teaching

http://www.youtube.com/watch?v=VKs0oEIVOck

obvious from previous studies that

permanent weight loss requires behavioural changes that lead to reduced energy intake and/or increased energy expenditure(Sarlio-Lahteenkorva,

2007)

Page 145: Herding cats and losing weight:how to improve learning and teaching

Student

Teachers’Strategies

Teaching/LearningContext

Model of university teaching

(Trigwell, 2001)

http://www.flickr.com/photos/dnorman/177883109/

Teachers’Planning

Teachers’Thinking

Page 146: Herding cats and losing weight:how to improve learning and teaching

Student

Teachers’Strategies

Teaching/LearningContext

Conceptions

Model of university teaching

(Trigwell, 2001)

http://www.flickr.com/photos/dnorman/177883109/

Teachers’Planning

Teachers’Thinking

Page 147: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/dnorman/177883109/

Model of university teaching

Efforts to improve teaching fail because

complexity of teaching is underestimated

Does not consider the integrated

system of relationships (Leveson, 2004)

Page 148: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/dnorman/177883109/

Implementation of Moodle

Moodle

Student

Teachers’Strategies

Teachers’Planning

Teachers’Thinking

Teaching/LearningContext

Page 149: Herding cats and losing weight:how to improve learning and teaching

(Katz, 2003)

experience a loss of functionality and a degradation of performance as employees grapple to come to terms with the new technologies and processes that these systems force

Page 150: Herding cats and losing weight:how to improve learning and teaching

Time

CostAnalysis & Design

Maintenance

Replacement

Big up front design (BUFD) (Truex, Baskerville and Klein,

1999)

http://www.flickr.com/photos/mauricedb/2706292588/

Page 151: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/dnorman/177883109/

Staff development

StaffDev.

Student

Teachers’Strategies

Teachers’Planning

Teachers’Thinking

Teaching/LearningContext

Help academics developgeneric skills

Clash with conceptions

Query, defense, compliancetask corruption

(Ho, et al., 2001)

Page 152: Herding cats and losing weight:how to improve learning and teaching

http://en.wikipedia.org/wiki/File:Technology-Adoption-Lifecycle.png

Moore’s chasm

(Geoghegan, 1994)

Page 153: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/dnorman/177883109/

Teaching qualifications

GCL&T Becomes a purpose proxy

Student

Teachers’Strategies

Teachers’Planning

Teachers’Thinking

Teaching/LearningContext

Page 154: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/dnorman/177883109/

What about the context?

Student

Teachers’Strategies

Teachers’Planning

Teachers’Thinking

Teaching/LearningContext

Page 155: Herding cats and losing weight:how to improve learning and teaching

Individual responsibility is often emphasized, but changing the environment rather than putting the main burden on the individualscould perhaps result in better weight maintenance

(Sarlio-Lahteenkorva, 2007)

http://www.flickr.com/photos/tonythemisfit/3166601945/

Page 156: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/dnorman/177883109/

What about the context?

Student

Teachers’Strategies

Teachers’Planning

Teachers’Thinking

Teaching/LearningContextcurrent institutional policies,

including teaching and learning

quality measures and lack of resources, are compromising the way subjects are delivered.

(Tutty, Sheard et al, 2008)

In some cases academics are

discouraged from improving their teaching practice

Organisational priorities can negatively impact upon how academics approach their teaching responsibilities with the consequence that students can sense their distance from teaching

(White, 2006)

(Tutty, Sheard et al, 2008)

Page 157: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/dnorman/177883109/

What about the context?

Student

Teachers’Strategies

Teachers’Planning

Teachers’Thinking

Teaching/LearningContext

conceptions are regarded asbeing context-dependent

(Leveson, 2004)

Teaching intentions thus reflect a compromisebetween teachers’ conceptions of teaching andtheir academic and social contexts.(Norton et al,

2005)

Page 158: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/dnorman/177883109/

What about the context?

Student

Teachers’Strategies

Teachers’Planning

Teachers’Thinking

Teaching/LearningContextGood teaching arises when academics

perceive

Control over their teaching Class size not too

largeWorkloads not to high

Department values teaching

(Prosser et al, 2003)

Page 159: Herding cats and losing weight:how to improve learning and teaching

Teacher-centered/content-oriented

Student-centered/

learning-oriented

Impartinginformation

Transmittingstructuredknowledge

Facilitatingunderstanding

Conceptualchange/

intellectualdevelopment

Studentteacherinteraction/apprenticeship

Conceptions of teaching (Kember,

1997)

http://www.flickr.com/photos/foundphotoslj/466713478/

Little or no evidence of conceptual change from either

(Norton et al, 2005)

Increasing teaching experience

OR

Formal training

Page 160: Herding cats and losing weight:how to improve learning and teaching

Disciplinarycharacteristics

Conceptions ofteaching

Situationalfactors

Perceptions ofthe teachingenvironment

Approaches toteaching

(Richardson, 2005)

Integrated model

http://www.flickr.com/photos/hinkelstone/2435823037/

Page 161: Herding cats and losing weight:how to improve learning and teaching

Overview

http://www.flickr.com/photos/sookie/100608625/

Who? Why

? What?

Herding cats

Losing weight

Reflective alignment

Solutions?

Page 162: Herding cats and losing weight:how to improve learning and teaching

(Rittel & Webber, 1973)

http://www.flickr.com/photos/wxmom/2052715752/

Wicked problems

As you solve the problemyou learn more about it

There is no stopping rule

Solutions are neitherright nor wrong

There is no ultimate

test of a solutionYou can’t identifyall potential solns.

The problem can be described in many ways

Every one isessentiallyunique

Page 163: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/jaygooby/3885498720/

Page 164: Herding cats and losing weight:how to improve learning and teaching

Reflective alignment

http://www.flickr.com/photos/watko/3836492881/

All aspects of theCQUni L&Tenvironment arealigned to enable andencourage

Informed by scholarship

reflective engagementwith L&T with the aimof achieving 3rd orderchange

At all levels

Management

Professional staff

Academic staff

Students

Page 165: Herding cats and losing weight:how to improve learning and teaching

become

ENGAG

ED/IN

TEGRA

TED

Proj

ect B

ased

, com

mun

ity b

ased

, wor

k int

egra

ted

BLENDED

e-learning, face to face, print, laboratory, field work,

workplace

ENABLINGICT, HR practices, Infrastructure, Internal and External Partnerships

Authe

ntic L

earn

ing M

odel

s

Learning Environments

Systems, Practices, Partnerships

Page 166: Herding cats and losing weight:how to improve learning and teaching

Reflective alignment

become

ENGAG

ED/IN

TEGRA

TED

Proj

ect B

ased

, com

mun

ity b

ased

, wor

k int

egra

ted

BLENDED

e-learning, face to face, print, laboratory, field work,

workplace

ENABLINGICT, HR practices, Infrastructure, Internal and External Partnerships

Authe

ntic L

earn

ing M

odel

s

Learning Environments

Systems, Practices, Partnerships

Page 167: Herding cats and losing weight:how to improve learning and teaching

become

ENGAG

ED/IN

TEGRA

TED

Proj

ect B

ased

, com

mun

ity b

ased

, wor

k int

egra

ted

BLENDED

e-learning, face to face, print, laboratory, field work,

workplace

ENABLINGICT, HR practices, Infrastructure, Internal and External Partnerships

Authe

ntic L

earn

ing M

odel

s

Learning Environments

Systems, Practices, Partnerships

Master teachers are not born; they become. (Common, 1989)They become primarily

bydeveloping a habit of mind, a way of looking critically at the work they do

struggling to improve.

developing the courage to recognise faults, and

Page 168: Herding cats and losing weight:how to improve learning and teaching

become

ENGAG

ED/IN

TEGRA

TED

Proj

ect B

ased

, com

mun

ity b

ased

, wor

k int

egra

ted

BLENDED

e-learning, face to face, print, laboratory, field work,

workplace

ENABLINGICT, HR practices, Infrastructure, Internal and External Partnerships

Authe

ntic L

earn

ing M

odel

s

Learning Environments

Systems, Practices, Partnerships

Master teachers are not born; they become. (Common, 1989)They become primarily

bydeveloping a habit of mind, a way of looking critically at the work they do

struggling to improve.

developing the courage to recognise faults, and

All aspects of the CQUni L&T environment

are aligned to enable and encourage

Page 169: Herding cats and losing weight:how to improve learning and teaching

Individual responsibility is often emphasized, but changing the environment rather than putting the main burden on the individualscould perhaps result in better weight maintenance

(Sarlio-Lahteenkorva, 2007)

http://www.flickr.com/photos/tonythemisfit/3166601945/

Page 170: Herding cats and losing weight:how to improve learning and teaching

become

ENGAG

ED/IN

TEGRA

TED

Proj

ect B

ased

, com

mun

ity b

ased

, wor

k int

egra

ted

BLENDED

e-learning, face to face, print, laboratory, field work,

workplace

ENABLINGICT, HR practices, Infrastructure, Internal and External Partnerships

Authe

ntic L

earn

ing M

odel

s

Learning Environments

Systems, Practices, Partnerships

It’s a journey, not a destination

Page 171: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/myklroventine/2372327933/

Structure

Process

Conceptions

Environment

Page 172: Herding cats and losing weight:how to improve learning and teaching

Could be I’m a popo

http://www.flickr.com/photos/elblogazo/10675300/

Page 173: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/myklroventine/2372327933/

Structure

Process

Conceptions

Environment

Page 174: Herding cats and losing weight:how to improve learning and teaching

http://www.youtube.com/watch?v=VKs0oEIVOck

20% successful at long term weight loss and maintenance (Wing and Phelan,

2005)

1. High levels of physical activity

6 key strategies

2. Diet low in calories and fat

3. Eating breakfast

4. Self-monitoring of weight

5. A consistent eating pattern

6. Catching “slips” before they turn into larger regains

Page 175: Herding cats and losing weight:how to improve learning and teaching

Course and teaching evaluation

their current use does little to encourage teaching approaches in the higher categories.

(Tutty, Sheard et al, 2008)

Yet these are the current measures used to gauge quality in learning and teaching

and to allocate funding to institutions.

Well-organised subjects, with high pass rates and light to reasonable workloads, are likely to score well

with students even though they may not have encouraged or even required deep learning.

http://www.flickr.com/photos/us_army_rolling_along/3811567212/

Page 176: Herding cats and losing weight:how to improve learning and teaching

Smile sheets

Participant reactions should be removed from evaluation models as a primary outcome of training (Holton,

1996)

“happiness indicators” indicate how wellparticipants liked the intervention without

addressing the issue of attaining change.

(Guskey, 2000)

Participants’ reactions to instructional development do not contribute to a clear picture of its real impact

(Weimer & Lenze, 1998)

http://www.flickr.com/photos/us_army_rolling_along/3811567212/

Page 177: Herding cats and losing weight:how to improve learning and teaching

(Postareff et al, 2008)dissonance could be explained by

their inability to reflect on their own teaching in ways that challengedthe teaching approaches in their department

lack intrinsic motivation to

develop their approaches to be systematically learning-focused

e.g. Reflective problematization

(Booth and Anderberg, 2005)

“deliberate practice” emphasize the importance of helpingstudents monitor their learning so that they seek feedbackand actively evaluate their strategies and…levels of understanding

(Bransford et al, 2000; p224)

http://www.flickr.com/photos/linnybinnypix/2169240864/

Page 178: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/sylvar/1138341328/

Are you researcheror educator?

Promotion criteria primarilyvalue research(Zellweger, 2005)

Funded research andpublication of results has become…dominantin universities(Knapper,

2003)

Page 179: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/sylvar/1138341328/

More time teaching is a

negative influence on academic pay

The trend is worsening most rapidlyin institutions whose central missionfocuses on teaching and learning

(Fairweather, 2005)

Page 180: Herding cats and losing weight:how to improve learning and teaching

The reputation of every university depends on the quality and commitment of staff for the advancement of its status, more than any other variable.

(Thomas, 2009)

http://www.flickr.com/photos/joeshlabotnik/305410323/

Page 181: Herding cats and losing weight:how to improve learning and teaching

the Good Universities Guide, which confirmed USC as the only public university in Queensland

to obtain five stars for its quality of teaching.(Thomas, 2009)

http://www.flickr.com/photos/fdecomite/3402116037/

Page 182: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/myklroventine/2372327933/

Structure

Process

Conceptions

Environment

Page 183: Herding cats and losing weight:how to improve learning and teaching

Faculty

Vice-Chancellor

Human Resources

ITD Quality Faculty Library

SM

SM

SM

SM

SM

Where’s T&L responsibility?

Page 184: Herding cats and losing weight:how to improve learning and teaching

Faculty

Vice-Chancellor

Human Resources

ITD Quality Faculty Library

SM

SM

SM

SM

SM

Where’s T&L responsibility?

Page 185: Herding cats and losing weight:how to improve learning and teaching

Faculty

Vice-Chancellor

Human Resources

ITD Quality Faculty Library

SM

SM

SM

SM

SM

Where’s T&L responsibility?

Page 186: Herding cats and losing weight:how to improve learning and teaching

Faculty

Vice-Chancellor

Human Resources

ITD Quality Faculty Library

SM

SM

SM

SM

SM

Where’s T&L responsibility?

Page 187: Herding cats and losing weight:how to improve learning and teaching

Faculty

Vice-Chancellor

Human Resources

ITD Quality Faculty Library

SM

SM

SM

SM

SM

Where’s T&L responsibility?

Page 188: Herding cats and losing weight:how to improve learning and teaching

Faculty

Vice-Chancellor

Human Resources

ITD Quality Faculty Library

SM

SM

SM

SM

SM

Where’s T&L responsibility?

Page 189: Herding cats and losing weight:how to improve learning and teaching

Faculty

Vice-Chancellor

Human Resources

ITD Quality Faculty Library

SM

SM

SM

SM

SM

Primary focus is L&T?

Page 190: Herding cats and losing weight:how to improve learning and teaching

Faculty

Vice-Chancellor

Human Resources

ITD Quality Faculty Library

SM

SM

SM

SM

SM

Integration?

Convergence

Page 191: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/myklroventine/2372327933/

Structure

Process

Conceptions

Environment

Page 192: Herding cats and losing weight:how to improve learning and teaching

and that a field of study is progressed through the scholarly activity of building

new ideas which are then open to the same processes of public scrutiny.

(Wood & Friedel, 1989)approach to scholarship based on

an understanding of the communal

basis of all scholarly activity

that it is open to critique and evaluation by others;

that scholarship by its very nature is a public rather than private activity;

http://www.flickr.com/photos/ajschwegler/525742850/

Page 193: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/swanksalot/3433263368/

The distinctive quality of continuous changeis the idea that small continuous adjustments,created simultaneously across units, can cumulate and create substantial change.(Weick & Quinn,

1999)

Page 194: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/rwhitlock/3168043376/

Don’t deny another’s reality

To allow ourselves to be pulled by theconcerns out there rather than beingpushed by the concepts in here(Mintzberg et al,

2003)

Replace “logic of

replacement”with “logic of

attraction”

(Weick & Quinn, 1999)

Tell people what to do

Show people how to be

Page 195: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/bdjsb7/2687659827/

Model 1

Define goals and try to achieve them

Maximize winning and minimize losing

Minimize generating or expressing negative feelings

Be rational

Model 2

Valid information

Free and informed choice

Internal commitment to the choice and constant monitoring of its implementation

(Argyris et al, 1985)

Page 196: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/jurvetson/252084585/

Safe-fail

Not fail safe

(Snowden and Boone, 2007)

Page 197: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/criminalintent/2744040362/

A university is defined by thequality of its academic conversations,not by the technologies that service them. (Laurillard,

2002)

Page 198: Herding cats and losing weight:how to improve learning and teaching

http://www.flickr.com/photos/criminalintent/2744040362/

Diverse

Knowledge centered

Scholarly

Self-managed

Page 199: Herding cats and losing weight:how to improve learning and teaching

The end

http://www.flickr.com/photos/kleiner_riese_74/3937978535/

1. What the teacher is.

2. What management does.

3. What the teacher does.

Pre-massification

Herding cats

Losing weight

institution

Page 200: Herding cats and losing weight:how to improve learning and teaching

Reflective alignment

http://www.flickr.com/photos/watko/3836492881/

All aspects of theCQUni L&Tenvironment arealigned to enable andencourage

Informed by scholarship

reflective engagementwith L&T with the aimof achieving 3rd orderchange

At all levels

Management

Professional staff

Academic staff

Students

Page 201: Herding cats and losing weight:how to improve learning and teaching

http://www.youtube.com/watch?v=VKs0oEIVOck

Page 202: Herding cats and losing weight:how to improve learning and teaching

http://www.youtube.com/watch?v=m_MaJDK3VNE&feature=fvste3

Page 203: Herding cats and losing weight:how to improve learning and teaching

become

ENGAG

ED/IN

TEGRA

TED

Proj

ect B

ased

, com

mun

ity b

ased

, wor

k int

egra

ted

BLENDED

e-learning, face to face, print, laboratory, field work,

workplace

ENABLINGICT, HR practices, Infrastructure, Internal and External Partnerships

Authe

ntic L

earn

ing M

odel

s

Learning Environments

Systems, Practices, Partnerships

Page 204: Herding cats and losing weight:how to improve learning and teaching

http://flickr.com/photos/lwr/12364944/

Questions?

http://dilbert.com/strips/comic/2009-09-17/

http://davidtjones.wordpress.com/elearning-and-innovation/

More discussions, questions, and resources

Page 205: Herding cats and losing weight:how to improve learning and teaching

Argyris, C., R. Putnam, et al. (1985). Action science: Concepts, methods and skills for research and intervention. San Francisco, Jossey-Bass.

Arnott, D. (2006). "Cognitive biases and decision support systems development: a design science approach." Information Systems Journal 16: 55-78.

Bartunek, J. and M. Moch (1987). "First-order, second-order and third-order change and organization development interventions: A cognitive approach." The Journal of Applied Behavoral Science 23(4): 483-500.

Baskerville, R., J. Travis, et al. (1992). Systems without method: the impact of new technologies on information systems development projects. The Impact of Computer Supported Technologies on Information Systems Development. K. E. Kendall. Amsterdam, North-Holland: 241-251.

Biggs, J. (2001). "The Reflective Institution: Assuring and Enhancing the Quality of Teaching and Learning." Higher Education 41(3): 221-238.

Bransford, J., A. Brown, et al. (2000). How people learn: brain, mind, experience, and school. Washington, D.C., National Academy Press.

Booth, S. and E. Anderberg (2005). "Academic development for knowledge capabilities: Learning, reflecting and developing." Higher Education Research & Development 24(4): 373-386.

Bowman, S. (2009). "Blended teaching and mobile learning." Retrieved 17 September, 2009, from http://vc-cquniversity.blogspot.com/2009/09/blended-teaching-and-mobile-learning.html.

Cecez-Kecmanovic, D., M. Janson, et al. (2002). "The rationality framework for a critical study of information systems." Journal of Information Technology 17: 215-227.

CRHEFP (1997). Learning for Life: Review of Higher Education Financing and Policy. Canberra, Committee of Review of Higher Education Financing and Policy, Australian Government Printing Services.

Cricinfo Staff. (2009, August 6, 2009). "Hughes stays positive despite axing." Retrieved 19 September, 2009, from http://www.cricinfo.com/engvaus2009/content/story/418101.html.

Common, D. (1989). "Master teachers in higher education: A matter of settings." The Review of Higher Education 12(4): 375-387.

CQU. (2005). "CQU Strategic Plan: 2006-2011 - Creating an opening to a different future." Retrieved 31 October, 2005, from http://policy.cqu.edu.au/Policy/policy.jsp;policyid=607.

Drucker, P. (2001). Management Challenges for the 21st Century, Collins Business.

Dutton, W., P. Cheong, et al. (2004). "An ecology of constraints on e-learning in higher education: The case of a virtual learning environment." Prometheus 22(2): 131-149.

English, P. (2009, 9 July 2009). "Flintoff v fledgling." Retrieved 16 September, 2009, from http://www.cricinfo.com/engvaus2009/content/story/413471.html.

Page 206: Herding cats and losing weight:how to improve learning and teaching

Fairweather, J. (2005). "Beyond the rhetoric: Trends in the relative value of teaching and research in faculty salaries." Journal of Higher Education 76(4): 401-422.

Fleming, P. and A. Spicer (2003). "Working at a cynical distance: Implications for power, subjectivity and resistance." Organization 10(1): 157-179.

Findlow, S. (2008). "Accountability and innovation in higher education: a disabling tension?" Studies in Higher Education 33(3): 313-329.

Geoghegan, W. (1994). Whatever happened to instructional technology? 22nd Annual Conferences of the International Business Schools Computing Association, Baltimore, MD, IBM.

Gioia, D. (1986). Symbols, scripts and sensemaking: Creating meaning in the organizational experience. The Thinking Organization. D. Gioia and H. Sims. San Francisco, California, Jossey-Bass: 49-74.

Guskey, T. (2000). Evaluating professional development. Thousand Oaks, CA, Corwin Press.

Hammond, S. A. (1998). The thin book of appreciative inquiry. Bend, Oregon, Thin Book Publishing.

Ho, A., D. Watkins, et al. (2001). "The conceptual change approach to improving teaching and learning: An evaluation of a Hong Kong staff development programme." Higher Education 42(2): 143-169.

Holton, E. (1996). "The flawed four-level evaluation model." Human Resource Development Quarterly 7(1): 5-21.

Introna, L. (1996). "Notes on ateleological information systems development." Information Technology & People 9(4): 20-39.

Jamieson, K. and P. Hyland (2006). Factors that influence Information Systems decisions and outcomes: A summary of key themes from four case studies. 17th Australasian Conference on Information Systems, Adelaide, Australia.

Jones, D. (2009). "Improving university teaching - learning from constructive alignment by not mandating it." Retrieved 19 September, 2009, from http://davidtjones.wordpress.com/2009/02/26/improving-university-teaching-learning-from-constructive-alignment-by-not-mandating-it/.

Jones, N. and J. O'Shea (2004). "Challenging hierarchies: The impact of e-learning." Higher Education 48(3): 379-395.

Kassirer, J. and M. Angell (1998). "Losing Weight - An ill-fated New Year's resolution." The New England Journal of Medicine 338(1): 52-54.

Katz, R. (2003). "Balancing Technology and Tradition: The Example of Course Management Systems." EDUCAUSE Review 38(4): 48-59.

Kezar, A. (2001). "Understanding and Facilitating Organizational Change in the 21st Century: Recent Research and Conceptulizations." ASHE-ERIC Higher Education Report 28(4).

Knapper, C. (2003). "Three decades of educational development." International Journal for Academic Development 8(1-2): 5-9.

Laskar, J. (1995). The chaotic motion of the solar system. Chaos and complexity. J. Thanh Van Tran. Paris, France, Atlantica Seguier Frontieres: 53-61.

Laurillard, D. (2002). Rethinking University Teaching: A Conversational Framework for the Effective Use of Learning Technologies. London, Routledge.

Page 207: Herding cats and losing weight:how to improve learning and teaching

Leveson, L. (2004). "Encouraging better learning through better teaching: a study of approaches to teaching in accounting." Accounting Education 13(4): 529-549.

Lyytinen, K., L. Mathiassen, et al. (1996). "A framework for software risk management." Journal of Information Technology 11(4): 275-285.

Martin, J. (2009). "Obama talks tough on teachers." Retrieved 25 August, 2009, from http://www.politico.com/news/stories/0309/19867.html.

McDonald, J. and A. Gibbons (nd). "Technology I, II, and III: criteria for understanding and improving the practice of instructional technology " Educational Technology Research and Development.

Mintzberg, H., B. Ahlstrand, et al. (2003). Strategy Safari: A guided tour through the wilds of strategic management. New York, The Free Press.

Norton, L., J. Richardson, et al. (2005). "Teachers' beliefs and intentions concerning teaching in higher education." Higher Education 50(4): 537-571.

Orlikowski, W. and D. Gash (1994). "Technological frames: Making sense of information technology in organizations." ACM Transactions on Information Systems 12(2): 174-207.

Phillips, R. (2005). "Challenging the primacy of lectures: The dissonance between theory and practice in university teaching." Journal of University Teaching and Learning Practice 2(1): 1-12.

Pollock, N. (2005). "When is a work-around? Conflict and negotiation in computer systems development." Science Technology Human Values 30(4): 496-514.

Prosser, M. and K. Trigwell (1999). Understanding learning and teaching: the experience in higher education. Buckinghamshire, SRHE & Open University Press.

Postman, N. (1995). The end of education. New York, Vintage Books.

Richardson, J. (2005). "Students' approaches to learning and teachers' approaches to teaching in higher education." Educational Psychology 25(6): 673-680.

Rogers, E. (1995). Diffusion of Innovations. New York, The Free Press.

Rittel, H. W. J. and M. M. Webber (1973). "Dilemmas in a general theory of planning." Policy Sciences 4(2): 155-169.

Sarlio-Lahteenkorva, S. (2007). "Determinants of long-term weight maintenance." Acta Paediatrica 96(s454): 26-28.

Shaw, P. (1997). "Intervening in the shadow systems of organizations: Consulting from a complexity perspective." Journal of Organizational Change Management 10(3): 235-250.

Shirky, C. (2009). "Newspapers and thinking the unthinkable." Retrieved 19 September, 2009, from http://www.shirky.com/weblog/2009/03/newspa

pers-and-thinking-the-unthinkable/Siemens, G. (2006, November 12, 2006). "Connectivism:

Learning theory or pasttime for the self-amused." Retrieved 9 September, 2009, from http://www.elearnspace.org/Articles/connectivism_self-amused.htm.

Simon, H. (1991). "Bounded rationality and organizational learning." Organization Science 2(1): 125-134.

Page 208: Herding cats and losing weight:how to improve learning and teaching

Snowden, D. (2002). "Complex Acts of Knowing." Journal of Knowledge Management 6(2): 100-111.

Snowden, D. (2005). "Strategy in the context of uncertainty." Handbook of Business Strategy 6(1): 47-54.

Stes, A., M. Min-Leliveld, et al. (2009). "The impact of instructional development in higher education: The state-of-the-art of the research." Educational Research Review doi:10.1016/j.edurev.2009.07.001.

Thomas, P. (2009). USC earns praise. Sunshine Coast Daily: 38.

Tolstoy, L. (1893). The kingdom of God is within you, Project Gutenberg.

Trigwell, K. (2001). "Judging university teaching." The International Journal for Academic Development 6(1): 65-73.

Tutty, J., J. Sheard, et al. (2008). "Teaching in the current higher education environment: perceptions of IT academics." Computer Science Education 18(3): 171-185.

Tversky, A. and D. Kahneman (1974). "Judgment under uncertainty: Heuristics and biases." Science 185(4157): 1124-1131.

Weimer, M. and L. Lenze (1998). Instructional interventions: A review of the literature on efforts to improve instruction. Effective teaching in higher education. R. Perry and J. Smart. New York, Agathon Press: 205-240.

White, N. (2006). "Tertiary education in the Noughties: the student perspective." Higher Education Research & Development 25(3): 231-246.

Wood, D. and M. Friedel (2008). Peer review of online learning and teaching: New technologies, new challenges. ASCILITE'2008. Melbourne: 1126-1135.

Zellweger, F. (2005). Strategic Management of Educational Technology: The Importance of Leadership and Management. 27th Annual EAIR Forum. Riga, Latvia.

Page 209: Herding cats and losing weight:how to improve learning and teaching

The fat cats

http://www.flickr.com/photos/psyberartist/3649129114/

http://www.flickr.com/photos/yukariryu/122530930/

http://www.flickr.com/photos/golf_pictures/2438867522/

http://www.flickr.com/photos/yukariryu/122530953/

http://www.flickr.com/photos/psyberartist/2252932817/

http://www.flickr.com/photos/golf_pictures/3017331832/

http://www.flickr.com/photos/tuey/213514346/

http://www.flickr.com/photos/dq090702/2836742345/

http://www.flickr.com/photos/torenc/123932867/

http://www.flickr.com/photos/dq090702/2837577272/