Helping Families Have Hard conversations

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Helping Families Have Hard Conversations March 16. 2016 @docgresh Mary Gresham, Ph.D. Atlanta Financial Psychology

Transcript of Helping Families Have Hard conversations

Page 1: Helping Families Have Hard conversations

Helping Families Have Hard Conversations

March 16. 2016@docgresh

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Mary Gresham, Ph.D. Atlanta Financial Psychology

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Taboo Topics

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Taboo Topics

• Sex

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Taboo Topics

• Sex• Bodily functions

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Taboo Topics

• Sex• Bodily functions• Mental illness

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Taboo Topics

• Sex• Bodily functions• Mental illness• Social isolation

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Taboo Topics

• Sex• Bodily functions• Mental illness• Social isolation• Death

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Taboo Topics

• Sex• Bodily functions• Mental illness• Social isolation• Death• Money

Mary Gresham, Ph.D. Atlanta Financial Psychology

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What have the effects of conversational taboos been

on you?

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Conversational taboos

• Reduce conflict, anxiety, embarrassment and emotionality

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Conversational taboos

• Reduce conflict, anxiety, embarrassment and emotionality

• Lack of practice needed for skill development

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Conversational taboos

• Reduce conflict, anxiety, embarrassment and emotionality

• Lack of practice needed for skill development

• Planning for predicable events is avoided

Mary Gresham, Ph.D. Atlanta Financial Psychology

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• Lack of training

Effects of conversational taboos on professionals

Mary Gresham, Ph.D. Atlanta Financial Psychology

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• Lack of training• Clients enter into our

practices in crisis and conflict

Effects of conversational taboos on professionals

Mary Gresham, Ph.D. Atlanta Financial Psychology

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• Lack of training• Clients enter into our

practices in crisis and conflict

• Professionals have not worked through their own issues

Effects of conversational taboos on professionals

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Mary Gresham, Ph.D. Atlanta Financial Psychology

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Elders

• Retirement issues

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Elders

• Retirement issues• Financial capacity/financial resource

issues

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Elders

• Retirement issues• Financial capacity/financial resource

issues• Preparation for role reversals

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Elders

• Retirement issues• Financial capacity/financial resource

issues• Preparation for role reversals• Illness/Disability/Death

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Elders

• Retirement issues• Financial capacity/financial resource

issues• Preparation for role reversals• Illness/Disability/Death• Estate and inheritance issues

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Process• Learning how to step out of an

interaction and comment on what is happening

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Process• Learning how to step out of an

interaction and comment on what is happening

• A learned skill

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Process• Learning how to step out of an

interaction and comment on what is happening

• A learned skill• Reduces conflict and gives a

framework for the interaction

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Process• Learning how to step out of an

interaction and comment on what is happening

• A learned skill• Reduces conflict and gives a

framework for the interaction• BEGIN HERE

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Process characteristics

Transparent vs PrivateHierarchical vs DemocraticCommunicated vs AssumedInclusive vs ExclusiveConsensual vs LegalOpen vs Constricted

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Mary Gresham, Ph.D. Atlanta Financial Psychology

• Begin with process comments

Hard Conversations

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Mary Gresham, Ph.D. Atlanta Financial Psychology

• Begin with process comments

• What, Who, When, Where, How

Hard Conversations

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Mary Gresham, Ph.D. Atlanta Financial Psychology

• Begin with process comments

• What, Who, When, Where, How

• Make requests

Hard Conversations

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Mary Gresham, Ph.D. Atlanta Financial Psychology

• Begin with process comments

• What, Who, When, Where, How

• Make requests• Collaborate on the

guidelines

Hard Conversations

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Mary Gresham, Ph.D. Atlanta Financial Psychology

• Begin with process comments

• What, Who, When, Where, How

• Make requests• Collaborate on the

guidelines• Notes, time limits, keeping

guidelines, next steps

Hard Conversations

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Hard Conversations

• Prepare for emotionality

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Hard Conversations

• Prepare for emotionality • Prepare for conflict

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Hard Conversations

• Prepare for emotionality • Prepare for conflict• Practice/Role Play

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Hard Conversations

• Prepare for emotionality • Prepare for conflict• Practice/Role Play• An Experiment

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Hard Conversations

• Prepare for emotionality • Prepare for conflict• Practice/Role Play• An Experiment• Use the following skills

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Mary Gresham, Ph.D. Atlanta Financial Psychology

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Active Listening

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Reframing

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Core Concerns underlying Emotions

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Affiliation

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Autonomy

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Status

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Role

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Model of families under financial stress

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Affluent families• Pressure for achievement,

excellence, perfection, image• Lack of emotional closeness to busy

parents• Materialistic values• Lack of intrinsic motivation, family

chores and roles• Substance abuse rates

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Mary Gresham, Ph.D. Atlanta Financial Psychology

• Agreement to meet• Guidelines• Non-threatening topics• Fun included

How to get started?

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Mary Gresham, Ph.D. Atlanta Financial Psychology

Generational Profiles

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Mary Gresham, Ph.D. Atlanta Financial Psychology

Family History

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Mary Gresham, Ph.D. Atlanta Financial Psychology

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Values conversations• Safe, non-judgmental, structured

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Values conversations• Safe, non-judgmental, structured

• Differences acknowledged and integrated

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Values conversations• Safe, non-judgmental, structured

• Differences acknowledged and integrated

• Related to age, gender, culture, behavior

Mary Gresham, Ph.D. Atlanta Financial Psychology

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The United States• Unusually high on Achievement• Unusually low on Universalism

Mary Gresham, Ph.D. Atlanta Financial Psychology

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The United States• Unusually high on Achievement• Unusually low on Universalism• Higher ratings on Stimulation,

Hedonism, Self-direction

Mary Gresham, Ph.D. Atlanta Financial Psychology

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The United States• Unusually high on Achievement• Unusually low on Universalism• Higher ratings on Stimulation,

Hedonism, Self-direction• Lower on Tradition, Conformity,

Security

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Benefits of Identifying Values

• Non-judgmental way to approach differences

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Benefits of Identifying Values

• Non-judgmental way to approach differences

• Guides decision-making

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Benefits of Identifying Values

• Non-judgmental way to approach differences

• Guides decision-making• Clarifies differences by generation,

age, gender, family, culture, country

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Benefits of Identifying Values

• Non-judgmental way to approach differences

• Guides decision-making• Clarifies differences by generation,

age, gender, family, culture, country• Non-threatening way to discuss

discrepancy between beliefs and behaviors

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Challenges

Mary Gresham, Ph.D. Atlanta Financial Psychology

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Mary Gresham, Ph.D. Atlanta Financial Psychology