helping businesses perform better since 1995 - EOH Infor Services · 2017-07-27 · planning,...
Transcript of helping businesses perform better since 1995 - EOH Infor Services · 2017-07-27 · planning,...
helping businesses perform bettersince 1995
table of contents
what we do99our success stories
who we are3part of the EOH family17part of the 17part of the EOH family17EOH family
our technology partner - Infor1818our technology 18our technology partner - Infor18partner - Infor
16our success stories16our success stories
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Founded: 1995
Industry: Information Technology and Services
Sub-industry: Enterprise Solutions Provider
Type: Private Company
Company Size: 200 employees
Holding Company: Member of the EOH Group since 2000
Partner: Infor Master Partner
at a glance
how we give back
corporate profile 4corporate profile 3
In today’s corporate environment, the margins between first place and forgotten are narrower than ever.
Softworx offers a real competitive advantage in the most surprising of places: your own backyard. Delivering
world-leading software solutions in partnership with Infor, we strategically partner with each of our clients to
ensure that they optimally utilize their assets, better streamline their processes and make sharper strategic
decisions. Of course, lightning-quick connectivity and seamless integration come standard. So do user-friendly
interfaces and the flexibility to adapt to almost any industry or business challenge.
Softworx has been delivering world-leading
software solutions in partnership with Infor and it’s
predecessors since 1995. In December 2000 we
became a member of the EOH Group.
We have always been focused on Enterprise
Applications. Up until the early years of the 21st
century we were almost exclusively focused on
Enterprise Resource Planning (ERP) solutions.
Later we ventured into Information Management,
starting with BI, data warehousing and analytics.
In recent years we extended to Enterprise
Performance Management, including financial
planning, forecasting, budgeting, consolidation
and governance. In parallel we started driving
the extended best of breed solutions that our
clients were demanding, including supply chain
planning, extended warehouse management, asset
maintenance and product lifecycle management.
Softworx has positioned itself as a leading provider
of business applications in South Africa, dedicated
to marketing, implementing and providing support
for the Infor range of industry comprehensive
software products to medium and large enterprises.
• We have more than 200 dedicated
professionals with an average experience level
on certain solutions in excess of 12 years.
• We support in excess of 250 clients in Sub-
Saharan Africa.
• Our annual attrition rate of consulting skills has
been less than 10% over the previous 6 years.
Softworx was founded in 1995 as Baan South Africa.
After a management buy-out our name changed to
Softworx and we grew into a truly African company.
We enable organizations to perform better.
historywho we are
At Softworx, we really, really value
our values
Fresh thinkingIf we can do something better, we’re not
afraid to change. We value great ideas
and their rapid, free-flowing exchange.
Exceptional serviceOur clients’ aspirations are our pre-
occupation. We’re tenacious in
delivering the right solution.
FlexibilityIt’s not only our technology that’s responsive
– we are too. So we anticipate change, plan
around it and even welcome it.
IntegrityOur ethics mean everything to us. So we
always deliver on our promises, respect
one another and never take shortcuts.
corporate profile 8corporate profile 7
Heilet Scholtz
BU Executive:
Infor Sales
Sales Services
Mark Bannerman
BU Executive:
Infor Services
Tapiwanashe Zhou
Support Services
Manager
Cherise Modlin
Operations Manager
our team
Jane ThomsonManaging Director
“We aim to help
businesses perform better
through selection and
implementation of enterprise
solutions that will address
specific business challenges
and bring quantifiable
benefit to their business.”
Adriaan Rossouw
Sales Director:
Analytics and
Financial Systems
Thabiso Hlatshwayo
Pre-Sales Manager
corporate profile 10corporate profile 9
Softworx delivers world-leading software solutions.
We strategically assist our clients in ensuring that they optimally utilize their assets, better streamline their processes and make sharper strategic decisions.
In short, we enable businesses to perform better.
our areas of expertise
As experts in the following areas, we offer industry-specific solutions that give our clients unparalleled flexibility
and enable them to respond to every change in their business.
Specific solutions are available for these industries:
what we do
Aerospaceand Defence
Industrial Manufacturing
Healthcare
Public Sector
Automotive
Hospitality
Equipment
High Techand Electronics
Fashion
Food and Beverage
Chemicals
Distribution
corporate profile 12corporate profile 11
Customer Relationship ManagementFrom our experience, for CRM to be effective, it must be flexible. CRM must be able to wrap around our clients’
unique strategies, timeframes and clientele and should offer a holistic grasp of all activities and channels of
communication.
Infor CRM customers:
• create and execute campaigns in 50% less time
• manage campaigns with 30% fewer employees
• increase response rates by up to 400% and gain quicker feedback on effectiveness
• reduce direct mail by up to 95%, with less frequent, more “on message” contacts
• increase visibility over call center performance
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Enterprise Asset ManagementInfor EAM gives clients the power to improve capital asset management in ways that increase reliability, enhance
predictive maintenance, ensure regulatory compliance, reduce energy usage and support sustainability initiatives.
Infor EAM customers gain:
• up to 50% reduction in maintenance overtime, labour and contractor costs
• 20% reduction in maintenance material costs
• 20% reduction in production downtime
• 20% or more in energy reductions
• 5% reduction in new equipment costs
• 10% increase in fleet availability
• 50% increase in warranty cost recovery
• 50% reduction in purchasing process costs
corporate profile 14corporate profile 13
Enterprise Performance ManagementInfor Dynamic Enterprise Performance Management (d/EPM) is an integrated suite of applications including packaged
analytics and compliance tools that operate across the complex web of enterprise systems to deliver real-time data.
Infor d/EPM offers customers:
• world class BI technology with EPM capabilities
• industry-specific analytics packs and EPM solutions for tailored decision making
• complete solution sets for the CFO to manage corporate performance
• availability both on premise and in the cloud
• pre-integration with ERP and Business Management solutions so no ETL is required
Enterprise Resource PlanningInfor ERP solutions deliver functionality and usability specifically for the manufacturing and distribution industries and has
been used by more than 70 000 customers in more than 200 countries and territories.
Infor ERP helps customers to:
• streamline operations and gain company-wide visibility
• get access to information anytime, anywhere
• easily adapt to new manufacturing methods, changing customer requirements, and evolving business strategies
• get new products to market quicker and more profitably
• optimize inventory and production resources to increase efficiency
• improve quality and customer satisfaction
Other areas of expertise include Product Configuration Management, Product Lifecycle Management, Service
Management, Supply Chain Management and Enterprise Financial Management.
corporate profile 16corporate profile 15
our success stories
Supply chain managementSuccessful supply chain management is a crucial aspect of any organization in the supply industry. Our
technology and expertise are dedicated to helping you ensure every link in the chain is a strong one.
Infor Supply Chain Management (SCM) combines best in class solutions with industry-specific functionality,
giving you the power to plan and execute your supply chain strategies faster and more profitably. With analytics
at the core, you’ll get the tools you need to optimize your end-to-end supply chain and harness the power of
social networking to collaborate more effectively internally, as well as with customers, partners, and suppliers.
You’ll also gain greater visibility into your supply chain to:
• optimize utilization of resources and labor
• improve inventory and shipping accuracy
• deliver the perfect order every time
• respond faster to customer opportunities and market fluctuations
Infor SCM solutions helps with:
• Maximizing profits – See the profit impact of your supply chain decisions in real time
• Optimizing – Get end to end optimization, from forecast through to planning, scheduling, and execution
• Analyzing – Analyze your supply chain, manufacturing options, and relevant constraints and choose the
plan that makes best use of your assets
• Communicating – Collaborate more effectively with customers, partners, and suppliers using the power of
the Internet and social networking
• Designing – Create the optimal supply chain network and adapt the network to keep pace with changes in
your business
Our list of sucessful clients include a number
of Fortune 500 companies; a few of them are
represented below.
corporate profile 18corporate profile 17
Operating under an ethos of ethics, while striving to make a positive impact that goes further than the normal realm of
business, EOH is:
• A leader in technology and business solutions
• The largest implementer of applications solutions
• A provider of end-to-end solutions
• Active in:
- Over 134 locations in South Africa
- 32 countries across Africa
- 50 countries internationally
• Employs 11 500 staff, servicing over 2 000 customers
• Listed on the JSE Limited (JSE) since 1998
• A B-BBEE Large Enterprise Level 2 contributor
As a member of the EOH family, Softworx is able to focus on superior delivery to our customers, while enjoying the benefits of
being part of a large corporate group. As EOH passes on its deep understanding of the African technology and outsourcing
market, Softworx expertly delivers a proven ability to provide leading deployment and execution across the continent.
This ensures customers receive flexible and robust solutions, tailored to the unique challenges and opportunities in Africa.
With consistent growth at 44 percent per annum, and showing complete financial stability, the EOH Group (through
Softworx) strives to extend its footprint further throughout the Middle East and Africa.
The EOH purpose is to provide the technology,
knowledge, skills and organisational ability critical to
Africa’s development and growth.
With $2.8 billion in annual revenue, Infor is one of
the largest Enterprise Systems Vendors in the world,
helping over 90 000 customers automate critical
processes in more than 200 countries.
our technologypartner – Infor
part ofthe EOH family
Globally, Infor boasts:
• Over 66 million cloud users
• 153 direct offices in 40 countries
• Implementations and support capabilities in over 200 countries
• Over 15 000 employees world-wide
Infor’s applications are specialised by industry, without being customised, making them easy and fast to implement
and upgrade. These beautifully built applications use the architecture of the internet to reimagine business software,
changing the way work is done for the better, while fostering digital transformation at its finest.
Infor believes in the beauty of work, the importance of relationships and the power of ideas to drive significant, positive
change. To achieve this, it’s strategy encompasses:
Specializedmicro-vertical suites
Architectureof the internet
Create experiences people love
Corporate Profile 15
We know that education, health and job creation are
cornerstones of any successful nation. In South Africa,
educating and employing people with disabilities is an
oft-neglected focus of corporates.
With this in mind, we chose to focus on helping St
Vincent School for the Deaf. Nine years later, our
partnership with the school is still going strong, and
we’ve been able to extend our support to MC Kharbai
School for the Deaf in Lenasia.
As many of the pupils come from severely disadvantaged
homes, we sponsor two learners with a full scholarship
that includes tuition, transport, uniforms and books etc.
We also host various events at our office, an annual
blanket drive before winter and food hamper drives
toward the end of the year.
Our Mandela Day contributions have included building
pathways, re-doing playgrounds and painting classrooms
– all done by members of staff on Mandela Day.
how wegive back
P.O. Box 59, Bruma, 2026EOH Business Park, Gillooly’s View,Osborne Lane, Bedfordview, 2007t: +27 11 607 8299 f: +27 11 607 8428
www.softworx.co.za [email protected]
facebook.com/softworx
linkedin.com/company/softworx
@softworx_sa
+softworxCoZa