helloPhillip Booth - afsug.com · 2019-06-19 · partners as a ‘tellit like it is’person, who...
Transcript of helloPhillip Booth - afsug.com · 2019-06-19 · partners as a ‘tellit like it is’person, who...
helloPhillip Booth
HR’s Leadership Role in the Intelligent EnterpriseSAP
aboutPhillip BoothPhillip joined SAP in their Johannesburg office in 1994. Moved to SAP’s Head Office in WalldorfGermany in 2002 for a two-year contract and is still there! He’s well known globally by customers andpartners as a ‘tell it like it is’ person, who always looks at the medium and longer term impact ourprofession can have.
He’s currently supporting the Upgrade2Success program, helping over 11 000 of SAP’s HCM customersconsider options for them to upgrade their HR departmental capabilities to deliver against the ever-changing business needs.
He’s married with three children and when not working loves family time, dogs, sailing and music.
Disclaimer
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The challenges of managing the modern workforce.
Growing percentage of work done by external resources, but HR systems are designed for FTEs
The entire workforce has increasingly high expectations of depth, consistency and quality of their experience
Management of external workforce is spread across multiple functions and lines of business
Siloed systems and disconnected processes create barriers to total workforce management
5© 2019 SAP SE or an SAP affiliate company. All rights reserved.
1 2 3
One vision. SAP gives you the power to plan and proactively manage your total workforce.
Improve speed, adaptability and impact with better visibility into
people and finances
One set of goals. One workforce.
Maximize performance by aligning people strategy with
business priorities
Increase engagement with cohesive experiences
Workforce experience lives beyond HR
Disjointed processes cause a decrease in employee satisfaction, as well as customer experience and business agility.*
70%of siloed digital transformation initiatives fail.**
*Information Age **IDC
Integrated Total Workforce Management for business impact
Align TWM strategy to key business priorities and achieve workforce agility, financial transparency and greater impact on bottom line
Employees
External Workers
HR and Talent Practices
Integrated management
of ALL resources
Traditional HR
Integrated TWM Managing the
total workforce
Expand the reach of select
HR processes to external talent
HR and Talent Practices
HR and Talent
Practices
8© 2019 SAP SE or an SAP affiliate company. All rights reserved.
The Intelligent Enterprise Delivers Total Workforce Management
SAP SuccessFactors puts people at
the heart of intelligent enterprisetransformation
Ideas to Action : The Intelligent Enterprise
American Airlines – Transforming its Workforce Strategy
Creating a world class customer experience starts with your people. To reach that goal, American Airlines is
transforming its workforce management strategy to establish a people first culture.
Video
• Business Benefits
Visibility into people and finances and collaboration across the enterprise
Align talent strategy to key business priorities, leveraging an agile workforce
Drive worker engagement with new and meaningful experiences
The Intelligent Enterprise Powers the Best Run Workforce
Enabling the end-to-end business process of planning, sourcing, and managing the total workforce, and facilitating a holistic talent strategy to achieve agility and game-changing business outcomes.
SAP Vision of Total Workforce Management
SAP Cloud Platform Master Data for workforceConcept and definition
Employee Central 1)
Workforce
SAP S/4HANA
SAP Fieldglass
SAP ...Products
Master data owner
Master Data Services
Bus. Partners
...
3rd Party ...
Modular service repository Master data consumer
1) Other core HR systems (SAP or 3rd party) are possible
SAP Cloud Platform Master Data for workforce delivers consistent people data to enable digital end-to-end business processes acrosssolutions in the Intelligent Enterprise.
Designed as a centralized service on SAP Cloud Platform, it is a key part of our Intelligent Enterprise software architecture that enablescomprehensive integration and drives the employee experience.
TWM supported by SAP’s Intelligent Suite and Intelligent Technologies
Common Master Data, Integration, Extensibility and Orchestration
SAP Cloud Platform and SAP HANA Data Management provide the technology services and uniform data model for seamless execution, orchestration, extension and monitoring of business processes across the SAP Intelligent Enterprise Suite
Intelligence
Add new business value leveraging SAP Analytics Cloud and Leonardo for embedded and cross-application analytics, AI, planning and modeling across all SAP application.
Total Workforce Experience
Re-imagined business processes that deliver value through system intelligence, user satisfaction and a consistent, best-in-class experience at every moment that matters.
VisibilityGain access to your total talent
Inclusion and Visibility
Making external workers visible to everyone and expanding the reach of select HR practices:
Contingent worker profile in SAP SuccessFactors Employee Central, display in org chart, people search
SAP Cloud Platform Master Data for workforceA centralized service as common people data layer for the Intelligent Enterprise
Consistent people data Intelligent Enterprise architecture Integration drives employee experience
• One aligned data model across all solutions based on SAP Cloud Platform
• Common repository for all master data
• Latest service based technology (ODataV4)
• Open standards, extensible
• Point-to-point or middleware basedintegration
• All relevant people informationavailable for all solutions within theIntelligent Enterprise landscape
• Employee data
• Organizational data
• Contingent workforce data
• Out-of-the-box integration for all SAP solutions
• Master data engine for comprehensiveintegration beyond data layer
• Unified user experience and end-to-end analytics
• Common technical services like single-sign-on, workflow, time sheet
• Central monitoring, business con-figuration and provisioning
Illustrative high-level view for 'hire to retire' scenario Retire
Org. Changes / Transfers
Talent Mgmt. / Promotion
Recruitment/Hire
Business Process
& Data Flow
LoB Business Applications
Technical Services
SAP Cloud Platform
Business Services & Applications
Unified User Experience & End-to-End Analytics
Hire to Retire
Master Data for Workforce
Controlling Object Service
Timesheet Service
SAP SuccessFactors SAP S/4HANA
Customer Setup & Provisioning
ONE Business Configuration
Integration Qualities & Operations
Integration
WorkflowCloud Platform
IntegrationSingle Sign On
Identity Access Governance
Intelligent IntegrationSAP Cloud Platform Master Data for workforce
The dynamics of how we engage people are transforming . . .At unprecedented speed
Dynamicworkforce
Technology shifts
Millennial effect
Introducing a paradigm shift
Up-to-date technology, more feedback, training at work
Globalization, contingent workers, people networks, “gig economy,” attitudes, definition of employee
Capabilities in artificial intelligence, collaboration
Encourage continuous usage and engagement, foster continuousinnovation
Use data to suggest and recommend
Expand solutions and build own apps to meet current and future needs.
Continuous Intelligent Extensible
Across the total workforce
Mastering these challenges requires a digital approach to HRHCM technologies and strategies must encompass a new set of digital capabilities
Evolution of architecture for SAP ERPThe technology layers needed for SAP ERP Human Capital Management*
* Modeled example for on-premise deployment
’90s’80s ’00s
Payroll
SAP NetWeaver
SAP Gateway
SAP Fiori launchpad
Web dispatcher (proxy)
BW-BI – analytics
SAP ECC 6.0 – HCM
Enterprise portal
SAP Mobile Platform
Database
PI-
PO
–in
tegr
atio
n
Self-services(EA-HR)
SAP NetWeaver Application Server
SAP SuccessFactors solutions are about speed And future-proofing HR
Payroll
SAP NetWeaver
SAP Gateway
SAP Fiori launchpad
Web dispatcher (proxy)
BW-BI – analytics
SAP ECC 6.0 – HCM
Enterprise portal
SAP Mobile Platform
Database
PI-
PO
-in
tegr
atio
n
Self-services(EA-HR)
To Cloud or not to Cloud…. .
“By 2020, a corporate ‘no-cloud’
policy will be as rare as a ‘no-Internet’
policy is today.”
Source: Gartner
So many of you want to expand or move –but . . .
“Hard to get buy-in!”
“Complex migration?”
“Integration challenges?”
Upgrade2SuccessSupporting customers of SAP ERP HCM throughout the journeyWorld-class support end to end
Implement
Run
Assess and evaluate
OptimizeBest-practices documentation
In-app admin help
Ongoing learning resources
Admin Centers for enterprise grade admin
Globalization services
Customer community
Virtual and in-person (VIP) events
Solution adoption programs
SAP HCM on Prem in the SF community
Industry analyst reports
HCM research center
Product direction and road maps for SAP ERP Human Capital Management and SAP SuccessFactors solutions
Peer benchmarking
Business case
Preconfigured global solution with SAP Model Company service for Human Resources
Data migration tool (“infoporter”) and integration tools
Best-practices process library
Transport center to move configuration
Configuration check tool
Upgrade2SuccessImplementation toolkits and resources
Predelivered content Configuration workbooks with best
practices Process library Prepackaged integrations and
templates
Training guides and job aids Product documentation and
installation and user guides Project management tools
Community of peers and resources
Enterprise-grade product features (transport center, integration center)
SAP Model Company service for Human Resources
Data migration and integration made easy with infoporter
Link to open SAP Course :https://open.sap.com/courses?lang=en&topic=Human%20Resources
Link to Upgrade2Success pagehttps://community.successfactors.com/t5/Empowerment-Center/ct-p/EmpowermentCenter
The Intelligent Enterprise needsour Support !
Upgrade2Success is yourhow to guide…
contactdetailsName : Phillip Booth
Company : SAP (Head Office Germany)
Email : [email protected]
Contact # : +49 160 889 6904
Website : www.sap.com or Upgrade2Success
thankyou