Hello · • Innovatively engage customers with tailored rewards via gamification of the payment...

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Hello

Transcript of Hello · • Innovatively engage customers with tailored rewards via gamification of the payment...

Page 1: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

Hello

Page 2: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

Leveraging the point of payment

THE POINT OF PAYMENT IS UNDER UTILISED

IMAGINE HAVING

ALL THE APPS

FROM A PHONE

ON A TERMINAL

Page 3: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

Merchants believe that consumer facing

apps like loyalty and alternative

payments will help grow their business.

Merchants want a product or service

that is easy to customize (i.e., APPS)

Merchants believe apps like marketing,

accounting, inventory management, and

employment management apps are critical for

running their business.

Page 4: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

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What stops

merchants from

creating more

connected

experiences with

apps?

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Page 5: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

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For larger

retailers IT

can stop

innovation

in its tracks

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Page 6: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

Behind the curve

Disconnected IT platforms:Stifle innovation. Reduce competitiveness.

Poor market agility

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Page 7: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

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For small

retailers it’s

even harder

to keep up

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Page 8: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

Disconnected systems & processes: Increase complexity/distraction. Reduce revenue.

Sales engagementOperational burden

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Page 9: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

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Page 10: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

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Page 11: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

Payment Loyalty

Page 12: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

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Traditional Loyalty – Is it a little bit boring?

• Submit lots of details about yourself

• Get a card

• Maybe download an app..

• Collects points at a currency rate you don’t understand

• Redeem them, or maybe not..

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Traditional Loyalty – It is also tough and expensive!

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Making loyalty fun and engaging!

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• Innovatively engage customers with tailored

rewards via gamification of the payment process

• Get customers back faster than the average visit

frequency with targeted threshold spend, date and

or day part confined prizes

• Automatically recognise returning customers

payment cards for fast-track redemption

Making loyalty fun and engaging

Page 16: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

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Making loyalty fun and engaging

Page 17: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

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Making it easy for the retailer and customer

• Returning payment cards with a

prize associated is automatically

recognised

• Prizes initiate an automatic price

rollback on the PED

• Minimal delay to the payment

process

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Staying in control

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Real-time performance

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How can we go digital without an app?

Page 21: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted

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How can we go digital without an app?

Page 22: Hello · • Innovatively engage customers with tailored rewards via gamification of the payment process • Get customers back faster than the average visit frequency with targeted