Helena Sharpstone ANNUAL WORLDWIDE MEETING Dublin, Ireland October 18-22, 2013 Knowing Me Knowing...
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Helena Sharpstone ANNUAL WORLDWIDE MEETING Dublin, Ireland October 18-22, 2013 Knowing Me Knowing You – A Guide to Effective Business Relationships
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Transcript of Helena Sharpstone ANNUAL WORLDWIDE MEETING Dublin, Ireland October 18-22, 2013 Knowing Me Knowing...
Helena Sharpstone
ANNUAL WORLDWIDE MEETINGDublin, Ireland
October 18-22, 2013
Knowing Me Knowing You – A Guide to Effective Business
Relationships
2
85% of all problems at work are interpersonal
3
My kind of water cooler…
6
It’s all about relationships
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
In an hour….
• Understand yourself: Introduce you to Insights Discovery model
• Understand others: Develop a brief understanding of different types and styles
• Adapt and connect: Develop ways of building better relationships with individuals and the team overall
Different styles found in all of us
CompetitiveDemandingDeterminedStrong-willedPurposeful
SociableDynamicDemonstrativeEnthusiasticPersuasive
CaringEncouraging
SharingPatient
Relaxed
CautiousPrecise
DeliberateQuestioning
Formal
AggressiveControllingDrivingOverbearingIntolerant
ExcitableFranticIndiscreetFlamboyantHasty
DocileBland
PloddingReliant
Stubborn
StuffyIndecisive
SuspiciousCold
Reserved
Perception
Necker’s Cube
Some Questions
1. Are you the type of person who gets their energy from interacting with people and activities?
2. Do you like to talk your ideas through with people in the early stages?
3. Do you regularly seek the company of others?
4. Do you prefer time to think and consider before making your mind up about something?
5. Do you prefer your own office and working without the involvement of others until the final stages?
6. Do you prefer entertaining close friends at home rather than attending large parties?
Your ‘Attitude’
Introversion
Quiet
Observant
Inwardly focused
Depth focused
Intimate
Reserved
Reflective
Thoughtful
Cautious
Extraversion
Talkative
Involved
Outwardly focused
Breadth focused
Gregarious
Flamboyant
Action oriented
Outspoken
Bold
Decisions, Decisions…
• People• Debate• Discussion• Views• Opinions• Unstructured• Emotional
• Remote• Facts• Data• Objectivity• Structure• Order• Analysis
Your Decision Making ‘Functions’
Thinking
Formal
Impersonal
Analytical
Detached
Objective
Strong-minded
Competitive
Particular
Task focused
Feeling
Informal
Personal
Illogical
Involved
Subjective
Flexible
Accommodating
Ambivalent
Relationship focused
Your Perceiving ‘Functions’
Sensation
Specific
Present-oriented
Realistic
Consistent
Down-to-earth
Practical
Precise
Factual
Step-by-step
Intuition
Global
Future-oriented
Imaginative
Unpredictable
Blue-sky
Conceptual
General
Abstract
Spontaneous
Your Colour Mix
CompetitiveDemandingDeterminedStrong-willedPurposeful
SociableDynamicDemonstrativeEnthusiasticPersuasive
CaringEncouraging
SharingPatient
Relaxed
CautiousPrecise
DeliberateQuestioning
Formal
AggressiveControllingDrivingOverbearingIntolerant
ExcitableFranticIndiscreetFlamboyantHasty
DocileBland
PloddingReliant
Stubborn
StuffyIndecisive
SuspiciousCold
Reserved
Colourful Stresses
Being rushed, being asked for a gut Reaction or all
ball-park figure, lack ofspace
Lack of control, being
backed into a corner, losing, public
ridicule Fast change, callous
treatmentof people, fake
friendships
Lack of communication, isolation,
routine, joylessness, indifference
Recognising Type
• Communication Style
• Non verbal behaviour
• Physical work environment
• Input at meetings
Questioning
Reserved
Objective
Determined
Affirmative
Intolerant
Relaxed
Stubborn
Calming
Expressive
Buoyant
Frantic
Recognising Type - Body Language
Who do I need to adapt with??
Who drives for results
Who likes detail
Who Focuses on
Relationships
Who wants varied interaction
?
Colourful Needs
Detail, proof,
substance, in
advance, formality,
no touching
Be bright, be brief, be gone.Give choices
Wider benefitsNo threats
Build the relationship
slowly
Involve me, Interaction, keep it pacey, future focus
Staying in touch
• www.sharpstoneskinner.co.uk - Free Guides
• [email protected] - Monthly emails
Helena Sharpstone
ANNUAL WORLDWIDE MEETINGDublin, Ireland
October 18-22, 2013
Knowing Me Knowing You – A Guide to Effective Business
Relationships
