© 2013 Skillsoft Ireland Limited

© 2013 Skillsoft Ireland Limited

HEINEKEN Skillsoft HEINEKEN Learning Strategy

Simone Hiemstra Heineken

Marion van Leeuwen-Kemmere Skillsoft

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© 2013 Skillsoft Ireland Limited

Agenda

Introduction HEINEKEN and Skillsoft

HEINEKEN-Skillsoft cooperation

Questions

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Sinds 1864 Gerard Adriaan Heineken

Hoofdkantoor in Amsterdam

HEINEKEN organisatie: 160 brouwerijen in meer dan 70 landen

81.000 medewerkers

250 brands, oa. Desperado, Sol, Strongbow, Affligem

Heineken bier wereldwijd verkrijgbaar in 178 landen #1 Premium brand worldwide

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© 2013 Skillsoft Ireland Limited

A market leader

in content

development

and delivery

More than 50% of Global Fortune 500

are Skillsoft customers

19M+ learners worldwide

Pioneering

cloud based

learning

solutions

Customers use

Skillsoft products in

83 countries in 20

languages

Over 1,400 employees

with operations in

16 countries

globally

Over

6,000 customers

worldwide

We improve the performance of

organizations by improving the

performance of their people

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Nearly 30 years of

experience

providing

enterprise class

HCM solutions

More than 50% of Global Fortune 500

and 45M+ users worldwide

are SumTotal customers

Award winning

Talent

Expansion

suite

Customers use

SumTotal products in

160 countries in 29

languages

1,000 employees

with operations in

11 countries

globally

Over

3,500 customers

worldwide

We help people be great at what

they do, not just record what they

did.

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© 2013 Skillsoft Ireland Limited

Organizations need

the ability to know

and grow people into

the talent they need

for tomorrow’s

challenges.

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Learning-centric = People-centric

© 2013 Skillsoft Ireland Limited

Skillsoft Overview (Heineken Solution in rectangles)

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TECHNOLOGY

Skillport Content Delivery • Rich Learner Experience

• Mobile Ready

• Community

• Learning Administration &

Reporting

Learning App

Integration Capabilities • SSO

• Web Services

Authoring & Editing Tools • Dialogue Design

• SkillStudio

• KnowledgeCenter Editor

SERVICES

Comprehensive

Implementation Support • Learning consultants

• Application engineers

• 24x7 product support

Solution Services • Supplemental resources

• Program management

• Site administration

Custom Development

Custom Content Hosting

CONTENT

Self-Study Elearning • Courseware

• Business Impact Series

• Challenge Series

• Online Mentoring

• Skillsoft Advantage Series

• KnowledgeCenters

• Welch Way

Live Virtual Learning

Performance Support • Books24x7®

• Leadership ChannelTM

• Skillsoft IT and Desktop

Video Collections

• Skillsoft Virtual Practice-

Labs

• Job Aids & SkillBriefs

© 2013 Skillsoft Ireland Limited

Skillsoft – HEINEKEN cooperation

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© 2013 Skillsoft Ireland Limited

HEINEKEN E-learning

Enabler: Lean people processes with user friendly

systems and tools

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HEINEKEN E-learning

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© 2013 Skillsoft Ireland Limited

ONE2Learn

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Sinds 2008 e-learning

Samenwerking met Skillsoft sinds 2011.

In 2012 één global platform gelanceerd voor alle

medewerkers wereldwijd

Streven naar aanbod: Global – Local

Diversiteit

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Questions

20

Summary and next steps.