Heartfelt House - PeaceHealth · hospital and the two wings of guest rooms are Heartfelt House 116...
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FAQs What is the Heartfelt House? The Heartfelt House is a 20-room guest house for out-of-town family members of patients being treated at PeaceHealth Sacred Heart Medical Center at RiverBend or University District. Patients themselves also may stay at the guest house, for example, to spend the night before an early-morning surgery. The 20,200-square- foot house has two wings—one for families of pediatric patients and one for families of adult patients. Each wing has 10 guest suites. The house gives these families a home away from home. Here they will find places to gather, relax and focus on healing. The house is run in partnership with Ronald McDonald House Charities of Oregon & SW Washington. Who designed and built the Heartfelt House? Architect Richard Shugar AIA, LEED AP, and Project Manager Kira Malone, AIA, from 2fORM Architecture designed the Heartfelt House, and the builder was Chambers Construction. 2fORM says its vision for the Heartfelt House included “creating an indoor/outdoor sanctuary that allows guests to rest and decompress after spending long days at the hospital.” The courtyard was designed to maximize natural light and strengthen connections with nature. The main entry faces east toward the hospital and the two wings of guest rooms are Heartfelt House 116 St. Joseph Place, Springfield, OR connected to a central great room that “serves as the beating heart of the building,” providing a place for people to gather around a blazing hearth. Residential elements, such as window seats, dormer windows and trellises, give the project a homelike feel, and playful features, including chalkboard walls, pendant lights, hidden storage and a multi-functioning fun wall, delight children and adults alike. When does the Heartfelt House open? The house will start serving guests on Sept. 10, 2019. Who can stay at the Heartfelt House? Family members of adult patients who meet the following: § A verified appointment/hospitalization § A permanent physical address Family members of pediatric patients who meet the following: § Have a child age 21 or younger, or are expecting a baby due within two weeks § Patients younger than age 18 must be accompanied by a parent or legal guardian § Patients ages 18 to 21 must be accompanied by a support person who is at least age 18 and knows about the patient’s medical care continues on back
Transcript of Heartfelt House - PeaceHealth · hospital and the two wings of guest rooms are Heartfelt House 116...
FAQsWhat is the Heartfelt House?
The Heartfelt House is a 20-room guest house for out-of-town family members of patients being treated at PeaceHealth Sacred Heart Medical Center at RiverBend or University District. Patients themselves also may stay at the guest house, for example, to spend the night before an early-morning surgery. The 20,200-square-foot house has two wings—one for families of pediatric patients and one for families of adult patients. Each wing has 10 guest suites. The house gives these families a home away from home. Here they will find places to gather, relax and focus on healing. The house is run in partnership with Ronald McDonald House Charities of Oregon & SW Washington.
Who designed and built the Heartfelt House?Architect Richard Shugar AIA, LEED AP, and Project Manager Kira Malone, AIA, from 2fORM Architecture designed the Heartfelt House, and the builder was Chambers Construction. 2fORM says its vision for the Heartfelt House included “creating an indoor/outdoor sanctuary that allows guests to rest and decompress after spending long days at the hospital.” The courtyard was designed to maximize natural light and strengthen connections with nature. The main entry faces east toward the hospital and the two wings of guest rooms are
Heartfelt House116 St. Joseph Place, Springfield, OR
connected to a central great room that “serves as the beating heart of the building,” providing a place for people to gather around a blazing hearth. Residential elements, such as window seats, dormer windows and trellises, give the project a homelike feel, and playful features, including chalkboard walls, pendant lights, hidden storage and a multi-functioning fun wall, delight children and adults alike.
When does the Heartfelt House open?
The house will start serving guests on Sept. 10, 2019.
Who can stay at the Heartfelt House? Family members of adult patients who meet the following:§ A verified appointment/hospitalization§ A permanent physical address
Family members of pediatric patients who meet the following:§ Have a child age 21 or younger, or are
expecting a baby due within two weeks§ Patients younger than age 18 must be
accompanied by a parent or legal guardian§ Patients ages 18 to 21 must be accompanied
by a support person who is at least age 18 and knows about the patient’s medical care
continues on back
Heartfelt House FAQs, continued
116 St. Joseph Place, Springfield, OR
How far in advance can guests request a room and how long can they stay at the Heartfelt House?
Guests can request to reserve a room up to one day before an appointment or discharge from the hospital. The maximum length of stay is three months, but guests may request an extension if they need to stay longer.
What does it cost to stay at the Heartfelt House?All patient families are welcome to stay free of charge in their “home away from home.”
How do guests make a reservation?
Guests would request a referral from their hospital social worker. A referral from a social worker is required for all first-time guests. The referral is active for one year.
How far away is the Heartfelt House from PeaceHealth Sacred Heart Medical Center at RiverBend?
The new Heartfelt House is a five-minute walk from the hospital. The former Children’s Miracle Network/Lions Club Patient Family Guest House on Patterson Street in Eugene was a 15- to 30-minute drive from the RiverBend campus depending on traffic.
What is included in each guest suite?
Each suite is a private room with a bathroom, storage, microwave and mini fridge. There are no kitchens in the suites.
How many people can stay in a room?
Up to six per room.
What amenities are available?
The Heartfelt House offers access to a full kitchen and dining room in each wing, laundry facilities, lounges for quiet relaxation and reading, a library/business center, indoor and outdoor children’s play areas, a pool table, music spaces and creative craft spaces. Special programming also is available, including free meals prepared by volunteers, pet therapy, arts and crafts projects, and other activities for children and families.
How does the partnership between PeaceHealth Sacred Heart Medical Center and Ronald McDonald House Charities work?
PeaceHealth Sacred Heart Medical Center owns the Heartfelt House. PeaceHealth is partnering with Ronald McDonald House Charities to provide check-in services, housekeeping, laundry and security for the Heartfelt House. RMHC has hired Springfield Guest Services Manager Rachel Edwards, to manage the house. Rachel may be contacted at 458-221-1362, or email [email protected].
Are you still housing families at the Patterson Street patient family guest house?
No. The Heartfelt House will serve as our new guest house for families of patients at PeaceHealth Sacred Heart Medical Center at RiverBend and University District.
Are there volunteer opportunities at the Heartfelt House?
Yes. For more information on volunteering, or donating food, toys or services, please contact [email protected]
19-FOUN-26503
peacehealth.org/foundation/sacred-heart541-222-7100
