Healthy Project | Health Well Done 3-Step Approach
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Transcript of Healthy Project | Health Well Done 3-Step Approach
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How OR&L Can Improve Patient
Outcomes in The Environments
They Build
May 9, 2016
TM
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Patient Experience In The Built Environment
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Agenda
Health Well Done Strategy
YOU
Start to Finish
Healthy Patient
Healthy Team
Healthy Project
6
Compassionate
Collaborative
Innovative
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YOU
YOU
Importance of your job
Trust
Doing the right thing
Listen - Plan- Build
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Healthy Patient
Wants alternatives
Uses social media
& the internet
Monitors their own
health
Wants to share
information with
clinician
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How are they showing up
Affordable Care Act
Transparency & Report Card
Infection Prevention
Clinical Mindset
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Healthcare Reform Implementation
Patient Experience & Satisfaction
Readmission
Redesign Patient Care Delivery
CEO’s Worry About
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Graded On
Communication
Response of
Staff Care
Room Clean
Quiet at Night
Patient Safety
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Healthy Team
Limits Mistakes
Decreases
Waste
Saves Time
Saves Money
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Collaboration
Encourage
Collaboration
Build a Bridge
Get Work Done
Find Common
Ground
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Collaborating Techniques
Brainstorming
Mind Mapping
SPA Approach
Role Playing
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Brainstorming
Put a huge number of solutions for a problem
Everyone can speak freely
Crazier the idea the better
Blending ideas are okay
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Mind Mapping
Build a web of relationships
Organize Into Groups That Work
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SPA Tools
Story
Point
Application
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SPA Approach
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Role PlayingWhat do we have in common?
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Structure
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Healthy Project
Organizes information
Common language & tools
Communicate
Hand off project well done
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SPA Approach
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Healthy Project Initiation-1
25
Vision
Regional Center
For Health
Culture
PlanetreeScope
Build New Offices
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26
Vision
Regional Center
For Health
Culture
PlanetreeScope
Build New Offices
Mold
Healthy Project Initiation-2
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Healthy Project Planning- 1
27
Schedule
4 months
Team
SHS, SHIPS &
PracticeBudget
$850M
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Healthy Project Planning- 2
28
Schedule
2 years
Team
SHS, SHIPS,
Practice & Condo
Lawyers
Budget
$1.1 Million
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Healthy Project Control-1
29
Rules
Meetings,
Decisions
Communication
SHS, SHIPS,
Practice
Reports
Mins, Monthly
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Healthy Project Control-2
30
Rules
Meetings, Decision
& Mediation
Communication
SHS, SHIPS,
Practice & CondoReports
Mins, Monthly &
Mold
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Healthy Project Implementation
31
Tasks
Internal team
Communication
Getting
it done
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Healthy Project Close Out
32
Certificate
of
Occupancy
Warranties
As BuiltCommunication
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Healthy Project Planning- 1
33
Schedule
4 months
Team
SHS, SHIPS &
PracticeBudget
$850M
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Healthy Project Planning- 2
34
Schedule
2 years
Team
SHS, SHIPS,
Practice & Condo
Lawyers
Budget
$1.1 Million
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Activity
Doctors
Collaboration
Technique
Planning Stage
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The Guiding Principle
36
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Health Well Done Strategy
Healthy Patient
Healthy Team
Healthy Project
37
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