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D E P A R T M E N T O F H E A L T H
Department of Health
on
EMERGENCY MODE
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D E P A R T M E N T O F H E A L T H
Health Emergency Management Structure
CENTRAL COMMAND
Surveillance Hospital
Operations
Field Operations
Quarantine
OPERATIONS LOGISTICS FINANCEPLANNING
Expert Panel
DOH Central Office
Directors
CHD Directors
Secretariat and
Liaison
DOH Hospitals
Admin
MMD
Procurement
CoBAC
Transport
Budget
Safety Team
Public Info Ofc
Etc
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D E P A R T M E N T O F H E A L T H
Emergency Command System
Emergency management system
Employs a logical management structure
Defined responsibilities Clear reporting channels
Common nomenclature
Day to day management operations notsufficient
Current emergency plans are not enough
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D E P A R T M E N T O F H E A L T H
Health Emergency Management Structure
CENTRAL COMMAND
Surveillance Hospital
Operations
Field Operations
Quarantine
OPERATIONS LOGISTICS FINANCEPLANNING
Expert Panel
DOH Central Office
Directors
CHD Directors
Secretariat and
Liaison
DOH Hospitals
Admin
MMD
Procurement
CoBAC
Transport
Budget
Safety Team
Public Info Ofc
Etc
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D E P A R T M E N T O F H E A L T H
Central Command
Role:
Crisis Manager
Communicator Coordinator, Commander and Controller
Leader
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D E P A R T M E N T O F H E A L T H
Central Command
Functions and Responsibilities
Serves as the policy making, coordinating andoverseeing body
Initiate the Command System (ICS) by callingthe meeting
Designate an Operation Center to include
required logistical needs. Carefully assess the situation and the
magnitude of the event
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Central Command
Functions and Responsibilities
Depending on the situation and themagnitude of the emergency, fill up the
organization assignment list, the neededpositions relevant to the situation.
In major emergencies the following should befilled up:
1. Safety Officer
2. Liaison Officer
3. Public Information Officer
4. Operations Manager
5. Planning Officer
6. Logistic Officer
7. Finance Officer
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Central Command
Functions and Responsibilities
Announce an action plan meeting and
identifies the general objective of the
operations including alternatives, and the
incident communication plan.
Authorize resources as needed or requested
by managers
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Central Command
Functions and Responsibilities
Designate routine briefings with managers to
receive status reports and update the action
plan regarding the continuance and
termination of the action plan.
Communicate and reports status to higher
authority
Approve media releases
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Health Emergency Management Structure
CENTRAL COMMAND
Surveillance Hospital
Operations
Field Operations
Quarantine
OPERATIONS LOGISTICS FINANCEPLANNING
Expert Panel
DOH Central Office
Directors
CHD Directors
Secretariat and
Liaison
DOH Hospitals
Admin
MMD
Procurement
CoBAC
Transport
Budget
Safety Team
Public Info Ofc
Etc
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Secretariat
Functions and Responsibilities Serves as the support to the command,
hence the center of coordination, control
and command
Coordinate the six components to ensure a
timely and integrated health sector
response
Manage the communication network
system among the six sub-group
components
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Secretariat
Functions and Responsibilities
Maintain a fully functional Operation Center
24/7 to monitor the situation, answer
queries and to give advise regarding the
event (Mexico Swine Flu Virus)
Responsible for the collection of reports
nationwide , duly verified and prepared for
the use of the Central command and its
components
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Secretariat
Functions and Responsibilities
Responsible for coordinating all health
responses and logistics
Document all the pertinent matters with
regards to the event
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Liaison Office
Mission
Function as incident contact person for
representatives from other agencies
(government or private)
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Liaison Office
Qualifications:
Preferably with experience in liaison
procedures and coordination
Good or excellent public relations skills
Understands the bureaucracy and working
relationships of the different government as
well as private agencies responding to
emergencies and disasters
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Liaison Office
Qualifications
Informed on interagency, national network
Knowledgeable on the inventory of resourcesavailable in the area/country
Understands municipal, regional, national,
international organizational mechanisms to
determine appropriate contacts and message
routing
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Liaison Office
Functions and Responsibilities
Obtain appointment and briefing from theIncident Commander
In coordination with the Public InformationOfficer should always be knowledgeable onthe following:
1. The type and magnitude of the event
2. Any current or anticipated shortage of personnel, supplies, etc.
3. Number of cases and other problems or issues.
4. Any resources, which are requested by each area (i.e., staff,equipment, supplies)
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D E P A R T M E N T O F H E A L T H
Liaison Office
Functions and Responsibilities
Establish contact with liaison counterparts of
each assisting and cooperating agency.
Keeping appropriate agency liaison Officers
updated on changes and development of
response to incident
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D E P A R T M E N T O F H E A L T H
Liaison Office
Functions and Responsibilities
Request assistance and information as needed
through the different network of government
and private organizations responding to
emergencies and disasters.
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D E P A R T M E N T O F H E A L T H
Liaison Office
Functions and Responsibilities
Respond to requests and complaints from
incident personnel regarding inter-
organization problems
Prepare to assist Labor Pool with problems
encountered in the volunteer credentialing
process.
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D E P A R T M E N T O F H E A L T H
Health Emergency Management Structure
CENTRAL COMMAND
Surveillance Hospital
Operations
Field Operations
Quarantine
OPERATIONS LOGISTICS FINANCEPLANNING
Expert Panel
DOH Central Office
Directors
CHD Directors
Secretariat and
Liaison
DOH Hospitals
Admin
MMD
Procurement
CoBAC
Transport
Budget
Safety Team
Public Info Ofc
Etc
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D E P A R T M E N T O F H E A L T H
Safety Team
Mission
Monitor and have authority over the safety of
rescue operations and hazardous conditions.
Organize and enforce scene/facility protection
and traffic security
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D E P A R T M E N T O F H E A L T H
Safety Team
Qualifications
Knowledgeable on safety precautions,
procedures.
Good decision making abilities
Have sound knowledge in evacuation
procedures.
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D E P A R T M E N T O F H E A L T H
Safety Team
Functions and Responsibilities
Implement the emergency lockdown policy
and personnel identification policy.
Remove unauthorized persons from restricted
areas.
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D E P A R T M E N T O F H E A L T H
Safety Team
Functions and Responsibilities
Secure important areas like the OperationCenter, and all other sensitive or strategic
areas from unauthorized access. Fully understand the importance of his roles
especially in the safety of the responders
Secure and post non-entry signs aroundunsafe areas.
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D E P A R T M E N T O F H E A L T H
Safety Team
Functions and Responsibilities
Always alert to identify and report all hazardsand unsafe conditions to the Commander
Secure areas evacuated to and from, to limitunauthorized personnel access.
Advise the Incident Commander and others
immediately of any unsafe, hazardous orsecurity related conditions.
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D E P A R T M E N T O F H E A L T H
Safety Team
Functions and Responsibilities
Confer with Public Information Officer toestablish areas for media personnel.
Establish routine briefings with IncidentCommander.
Document all actions and observations.
Can recommend stoppage of operation ifunsafe e.g. Travel ban if security and safety isat risk.
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D E P A R T M E N T O F H E A L T H
Health Emergency Management Structure
CENTRAL COMMAND
Surveillance Hospital
Operations
Field Operations
Quarantine
OPERATIONS LOGISTICS FINANCEPLANNING
Expert Panel
DOH Central Office
Directors
CHD Directors
Secretariat and
Liaison
DOH Hospitals
Admin
MMD
Procurement
CoBAC
Transport
Budget
Safety Team
Public Info Ofc
Etc
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D E P A R T M E N T O F H E A L T H
Planning Section Chief
Mission
Organize and direct all aspects of Planning
Section operations. Ensure the distribution of
critical information/data
Compile scenario/ resource projections from
all areas and effect long range planning
Document all activities
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D E P A R T M E N T O F H E A L T H
Planning Section Chief
Qualifications
Preferably a senior official with adequate
knowledge in planning and decision making
Had experiences in emergencies and disaster
situation in addition to crises management
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D E P A R T M E N T O F H E A L T H
Planning Section Chief
Qualifications
Adequate knowledge on the government
bureaucracy and the role of the different
government entities responding to
emergencies and disasters
Good coordination and networking skills
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D E P A R T M E N T O F H E A L T H
Planning Section Chief
Functions and Responsibilities
Obtain appointment and briefing from the
Incident Commander; have regular updates as
appropriate.
Brief members of the staff after meeting with
Incident Commander.
Provide for a Planning/Information Center
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D E P A R T M E N T O F H E A L T H
Planning Section Chief
Functions and Responsibilities
Recruit a documentation aide from the laborPool
Appoint Planning Unit Leaders Situation Status Leader
Labor Pool and other appropriate positions asneeded.
Ensure that all appropriate agencies arerepresented in this section
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D E P A R T M E N T O F H E A L T H
Planning Section Chief
Functions and Responsibilities
Ensure the formulation and documentation of
an incident specific action plan.
Call for projection reports (Action Plan) from
the Planning Unit Leaders for scenarios 4, 8,
24 and 48 hours from time of incident onset.
Adjust time for receiving projection reports as
necessary
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D E P A R T M E N T O F H E A L T H
Planning Section Chief
Functions and Responsibilities
Instruct staff to document/ update status
reports from all areas ( in coordination with
the Operation Center) for use in decision-
making and for reference in post-disaster
evaluation and recovery assistance
applications.
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D E P A R T M E N T O F H E A L T H
Planning Section Chief
Functions and Responsibilities
Schedule planning meetings to include
Planning Section Unit Leaders, Section Chiefs
and the Incident Commander for continued
update of the Action Plan.
Coordinate with the Liaison Officer and Labor
Pool especially with regards to manpower
requirements
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D E P A R T M E N T O F H E A L T H
Health Emergency Management Structure
CENTRAL COMMAND
Surveillance Hospital
Operations
Field Operations
Quarantine
OPERATIONS LOGISTICS FINANCEPLANNING
Expert Panel
DOH Central Office
Directors
CHD Directors
Secretariat and
Liaison
DOH Hospitals
Admin
MMD
Procurement
CoBAC
Transport
Budget
Safety Team
Public Info Ofc
Etc
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D E P A R T M E N T O F H E A L T H
Health Emergency Management Structure
CENTRAL COMMAND
Surveillance Hospital
Operations
Field Operations
Quarantine
OPERATIONS LOGISTICS FINANCEPLANNING
Expert Panel
DOH Central Office
Directors
CHD Directors
Secretariat and
Liaison
DOH Hospitals
Admin
MMD
Procurement
CoBAC
Transport
Budget
Safety Team
Public Info Ofc
Etc
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D E P A R T M E N T O F H E A L T H
Operations Section Chief
Mission
Organize and direct aspects relating to the
Operations
Carry out directives of the Incident
Commander
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D E P A R T M E N T O F H E A L T H
Operations Section Chief
Qualifications Knowledgeable on Operation Procedures;
Preferably has experience in emergencies with
varied knowledge of all types of operations Must be a crisis manager and with leadership
skills
Good communicator and can stand pressure Must know capabilities of people for proper
assignments
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D E P A R T M E N T O F H E A L T H
Operations Section Chief
Functions and Responsibilities Responsible for all specific sections of the
operations: ex. Surveillance, Hospital
Operations, Field Operations, Quarantine etc.and others depending on the incident
Brief all Operations Officers on current
situation and develop the sections initial plan Designate time for briefings and updates to
develop/update action plan
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D E P A R T M E N T O F H E A L T H
Operations Section Chief
Functions and Responsibilities
Ensure that all areas are adequately staffed
Brief the Commander routinely on the status
of the Operations Section especially on the
status of all operations, problems
encountered, resources needed etc.
Ensure that all actions and decisions are
documented
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D E P A R T M E N T O F H E A L T H
Operations Section Chief
Functions and Responsibilities
Observe all staff and personnel for signs of
stress and inappropriate behavior and report
concerns to Psychosocial supervisor
Ensure rotation of all personnel to prevent
burnt out among personnel
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D E P A R T M E N T O F H E A L T H
Health Emergency Management Structure
CENTRAL COMMAND
Surveillance Hospital
Operations
Field Operations
Quarantine
OPERATIONS LOGISTICS FINANCEPLANNING
Expert Panel
DOH Central Office
Directors
CHD Directors
Secretariat and
Liaison
DOH Hospitals
Admin
MMD
Procurement
CoBAC
Transport
Budget
Safety Team
Public Info Ofc
Etc
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D E P A R T M E N T O F H E A L T H
Public Information Office
Mission
Provide information to the public and the
media
Qualifications
Knowledgeable on communication aspects
especially in collating relevant information
needed
Knowledgeable in Risk Communication
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D E P A R T M E N T O F H E A L T H
Public Information Office
Qualifications
Knowledgeable in media handling
Preferably with experience in crisis
management
Good communication skills and interpersonal
relationships
Sensitive on restrictions in contents of news
and patient care activities
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D E P A R T M E N T O F H E A L T H
Public Information Office
Functions and Responsibilities Ensure all news releases with approval from
the commander
Responsible for collating relevant informationneeded to inform the public and for mediareleases; obtain progress reports fromrespective areas as appropriate
Issue an initial incident information report tothe news media especially on the event, andthe actions being done
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D E P A R T M E N T O F H E A L T H
Public Information Office
Functions and Responsibilties
Schedule press conferences on a regular basis.
Inform on-site media of the physical areas,
which they have access to, and those which
are restricted
Coordinate with Safety and Security Officer
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D E P A R T M E N T O F H E A L T H
Public Information Office
Functions and Responsibilties
Contact other scene agencies to coordinate
released information
Direct calls from those who wish to volunteer
to Liaison Officer
Contact Operations to determine requests to
be made to the public via the media
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D E P A R T M E N T O F H E A L T H
Health Emergency Management Structure
CENTRAL COMMAND
Surveillance Hospital
Operations
Field Operations
Quarantine
OPERATIONS LOGISTICS FINANCEPLANNING
Expert Panel
DOH Central Office
Directors
CHD Directors
Secretariat and
Liaison
DOH Hospitals
Admin
MMD
Procurement
CoBAC
Transport
Budget
Safety Team
Public Info Ofc
Etc
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D E P A R T M E N T O F H E A L T H
Logistics Section Chief
Mission
Organize and direct those associated with
maintenance of the physical environment, and
adequate levels of food, shelter, supplies and
other resources needed to support the
objectives of the incident
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D E P A R T M E N T O F H E A L T H
Qualifications
Preferably with experience in logisticsmanagement
Understands the bureaucracy and workingrelationships of the different units ingovernment especially in procurement andemergency purchases
Logistics Section Chief
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D E P A R T M E N T O F H E A L T H
Qualifications
Good grasp of procurement procedures;knowledgeable in accessing supplies,
medicines and equipment needed duringemergencies
Good coordination with pharmaceuticals,companies and suppliers and knowledgeableon database of available resources in themarket
Logistics Section Chief
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D E P A R T M E N T O F H E A L T H
Logistics Section Chief
Functions and Responsibilities
Establish Logistics Section area
Brief all his staff on current situation; outline
action plan and designate time for next
briefing
Coordinate with companies regarding stock
level, available supply and equipment
Anticipate needed logistical requirements
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D E P A R T M E N T O F H E A L T H
Logistics Section Chief
Functions and Responsibilities
Obtain information and updates regularly;
maintain current status of all areas;
Communicate frequently with Operations for
the needed requirements.
Obtain needed supplies with assistance of the
Finance Section Chief.
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D E P A R T M E N T O F H E A L T H
Health Emergency Management Structure
CENTRAL COMMAND
Surveillance Hospital
Operations
Field Operations
Quarantine
OPERATIONS LOGISTICS FINANCEPLANNING
Expert Panel
DOH Central Office
Directors
CHD Directors
Secretariat and
Liaison
DOH Hospitals
Admin
MMD
Procurement
CoBAC
Transport
Budget
Safety Team
Public Info Ofc
Etc
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D E P A R T M E N T O F H E A L T H
Finance Section Chief
Mission
Monitor the utilization of financial assets
Oversee the acquisition of supplies and
services necessary to carry out the objective
of the incident
Supervise the documentation of expenditures
relevant to the emergency incident
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D E P A R T M E N T O F H E A L T H
Finance Section Chief
Functions and Responsibilities
Appoint members of his staff preferably thefollowing: Time Unit Leader, Procurement Unit
Leader, Claims Unit Leader, etc. and otherappropriate positions as he desires.
Establish a Financial Section Operations area.Ensure adequate documentation/recordingpersonnel.
Confer with his staff and develop an actionplan
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D E P A R T M E N T O F H E A L T H
Finance Section Chief
Functions and Responsibilities
Approve a cost-to-date incident financialstatus report summarizing financial data
relative to personnel, supplies andmiscellaneous expenses.
Obtain briefings and updates from IncidentCommander as appropriate. Relate pertinentfinancial status reports to appropriate chiefsand unit leaders.
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D E P A R T M E N T O F H E A L T H
Central Command Officers
Secretary Francisco T. Duque III
Usec Mario Villaverde
Usec Jade Del Mundo
Usec Alexander Padilla
Usec David Lozada
Asec Lydia Fernandez
Asec Paulyn Ubial
Asec Elmer Punzalan
Asec Nemencio Gako
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