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    D E P A R T M E N T O F H E A L T H

    Department of Health

    on

    EMERGENCY MODE

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    D E P A R T M E N T O F H E A L T H

    Health Emergency Management Structure

    CENTRAL COMMAND

    Surveillance Hospital

    Operations

    Field Operations

    Quarantine

    OPERATIONS LOGISTICS FINANCEPLANNING

    Expert Panel

    DOH Central Office

    Directors

    CHD Directors

    Secretariat and

    Liaison

    DOH Hospitals

    Admin

    MMD

    Procurement

    CoBAC

    Transport

    Budget

    Safety Team

    Public Info Ofc

    Etc

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    D E P A R T M E N T O F H E A L T H

    Emergency Command System

    Emergency management system

    Employs a logical management structure

    Defined responsibilities Clear reporting channels

    Common nomenclature

    Day to day management operations notsufficient

    Current emergency plans are not enough

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    D E P A R T M E N T O F H E A L T H

    Health Emergency Management Structure

    CENTRAL COMMAND

    Surveillance Hospital

    Operations

    Field Operations

    Quarantine

    OPERATIONS LOGISTICS FINANCEPLANNING

    Expert Panel

    DOH Central Office

    Directors

    CHD Directors

    Secretariat and

    Liaison

    DOH Hospitals

    Admin

    MMD

    Procurement

    CoBAC

    Transport

    Budget

    Safety Team

    Public Info Ofc

    Etc

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    D E P A R T M E N T O F H E A L T H

    Central Command

    Role:

    Crisis Manager

    Communicator Coordinator, Commander and Controller

    Leader

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    D E P A R T M E N T O F H E A L T H

    Central Command

    Functions and Responsibilities

    Serves as the policy making, coordinating andoverseeing body

    Initiate the Command System (ICS) by callingthe meeting

    Designate an Operation Center to include

    required logistical needs. Carefully assess the situation and the

    magnitude of the event

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    Central Command

    Functions and Responsibilities

    Depending on the situation and themagnitude of the emergency, fill up the

    organization assignment list, the neededpositions relevant to the situation.

    In major emergencies the following should befilled up:

    1. Safety Officer

    2. Liaison Officer

    3. Public Information Officer

    4. Operations Manager

    5. Planning Officer

    6. Logistic Officer

    7. Finance Officer

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    Central Command

    Functions and Responsibilities

    Announce an action plan meeting and

    identifies the general objective of the

    operations including alternatives, and the

    incident communication plan.

    Authorize resources as needed or requested

    by managers

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    Central Command

    Functions and Responsibilities

    Designate routine briefings with managers to

    receive status reports and update the action

    plan regarding the continuance and

    termination of the action plan.

    Communicate and reports status to higher

    authority

    Approve media releases

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    10/61D E P A R T M E N T O F H E A L T H

    Health Emergency Management Structure

    CENTRAL COMMAND

    Surveillance Hospital

    Operations

    Field Operations

    Quarantine

    OPERATIONS LOGISTICS FINANCEPLANNING

    Expert Panel

    DOH Central Office

    Directors

    CHD Directors

    Secretariat and

    Liaison

    DOH Hospitals

    Admin

    MMD

    Procurement

    CoBAC

    Transport

    Budget

    Safety Team

    Public Info Ofc

    Etc

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    Secretariat

    Functions and Responsibilities Serves as the support to the command,

    hence the center of coordination, control

    and command

    Coordinate the six components to ensure a

    timely and integrated health sector

    response

    Manage the communication network

    system among the six sub-group

    components

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    Secretariat

    Functions and Responsibilities

    Maintain a fully functional Operation Center

    24/7 to monitor the situation, answer

    queries and to give advise regarding the

    event (Mexico Swine Flu Virus)

    Responsible for the collection of reports

    nationwide , duly verified and prepared for

    the use of the Central command and its

    components

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    Secretariat

    Functions and Responsibilities

    Responsible for coordinating all health

    responses and logistics

    Document all the pertinent matters with

    regards to the event

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    Liaison Office

    Mission

    Function as incident contact person for

    representatives from other agencies

    (government or private)

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    Liaison Office

    Qualifications:

    Preferably with experience in liaison

    procedures and coordination

    Good or excellent public relations skills

    Understands the bureaucracy and working

    relationships of the different government as

    well as private agencies responding to

    emergencies and disasters

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    Liaison Office

    Qualifications

    Informed on interagency, national network

    Knowledgeable on the inventory of resourcesavailable in the area/country

    Understands municipal, regional, national,

    international organizational mechanisms to

    determine appropriate contacts and message

    routing

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    Liaison Office

    Functions and Responsibilities

    Obtain appointment and briefing from theIncident Commander

    In coordination with the Public InformationOfficer should always be knowledgeable onthe following:

    1. The type and magnitude of the event

    2. Any current or anticipated shortage of personnel, supplies, etc.

    3. Number of cases and other problems or issues.

    4. Any resources, which are requested by each area (i.e., staff,equipment, supplies)

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    D E P A R T M E N T O F H E A L T H

    Liaison Office

    Functions and Responsibilities

    Establish contact with liaison counterparts of

    each assisting and cooperating agency.

    Keeping appropriate agency liaison Officers

    updated on changes and development of

    response to incident

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    D E P A R T M E N T O F H E A L T H

    Liaison Office

    Functions and Responsibilities

    Request assistance and information as needed

    through the different network of government

    and private organizations responding to

    emergencies and disasters.

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    D E P A R T M E N T O F H E A L T H

    Liaison Office

    Functions and Responsibilities

    Respond to requests and complaints from

    incident personnel regarding inter-

    organization problems

    Prepare to assist Labor Pool with problems

    encountered in the volunteer credentialing

    process.

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    D E P A R T M E N T O F H E A L T H

    Health Emergency Management Structure

    CENTRAL COMMAND

    Surveillance Hospital

    Operations

    Field Operations

    Quarantine

    OPERATIONS LOGISTICS FINANCEPLANNING

    Expert Panel

    DOH Central Office

    Directors

    CHD Directors

    Secretariat and

    Liaison

    DOH Hospitals

    Admin

    MMD

    Procurement

    CoBAC

    Transport

    Budget

    Safety Team

    Public Info Ofc

    Etc

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    D E P A R T M E N T O F H E A L T H

    Safety Team

    Mission

    Monitor and have authority over the safety of

    rescue operations and hazardous conditions.

    Organize and enforce scene/facility protection

    and traffic security

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    D E P A R T M E N T O F H E A L T H

    Safety Team

    Qualifications

    Knowledgeable on safety precautions,

    procedures.

    Good decision making abilities

    Have sound knowledge in evacuation

    procedures.

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    D E P A R T M E N T O F H E A L T H

    Safety Team

    Functions and Responsibilities

    Implement the emergency lockdown policy

    and personnel identification policy.

    Remove unauthorized persons from restricted

    areas.

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    D E P A R T M E N T O F H E A L T H

    Safety Team

    Functions and Responsibilities

    Secure important areas like the OperationCenter, and all other sensitive or strategic

    areas from unauthorized access. Fully understand the importance of his roles

    especially in the safety of the responders

    Secure and post non-entry signs aroundunsafe areas.

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    D E P A R T M E N T O F H E A L T H

    Safety Team

    Functions and Responsibilities

    Always alert to identify and report all hazardsand unsafe conditions to the Commander

    Secure areas evacuated to and from, to limitunauthorized personnel access.

    Advise the Incident Commander and others

    immediately of any unsafe, hazardous orsecurity related conditions.

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    D E P A R T M E N T O F H E A L T H

    Safety Team

    Functions and Responsibilities

    Confer with Public Information Officer toestablish areas for media personnel.

    Establish routine briefings with IncidentCommander.

    Document all actions and observations.

    Can recommend stoppage of operation ifunsafe e.g. Travel ban if security and safety isat risk.

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    D E P A R T M E N T O F H E A L T H

    Health Emergency Management Structure

    CENTRAL COMMAND

    Surveillance Hospital

    Operations

    Field Operations

    Quarantine

    OPERATIONS LOGISTICS FINANCEPLANNING

    Expert Panel

    DOH Central Office

    Directors

    CHD Directors

    Secretariat and

    Liaison

    DOH Hospitals

    Admin

    MMD

    Procurement

    CoBAC

    Transport

    Budget

    Safety Team

    Public Info Ofc

    Etc

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    D E P A R T M E N T O F H E A L T H

    Planning Section Chief

    Mission

    Organize and direct all aspects of Planning

    Section operations. Ensure the distribution of

    critical information/data

    Compile scenario/ resource projections from

    all areas and effect long range planning

    Document all activities

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    D E P A R T M E N T O F H E A L T H

    Planning Section Chief

    Qualifications

    Preferably a senior official with adequate

    knowledge in planning and decision making

    Had experiences in emergencies and disaster

    situation in addition to crises management

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    D E P A R T M E N T O F H E A L T H

    Planning Section Chief

    Qualifications

    Adequate knowledge on the government

    bureaucracy and the role of the different

    government entities responding to

    emergencies and disasters

    Good coordination and networking skills

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    D E P A R T M E N T O F H E A L T H

    Planning Section Chief

    Functions and Responsibilities

    Obtain appointment and briefing from the

    Incident Commander; have regular updates as

    appropriate.

    Brief members of the staff after meeting with

    Incident Commander.

    Provide for a Planning/Information Center

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    D E P A R T M E N T O F H E A L T H

    Planning Section Chief

    Functions and Responsibilities

    Recruit a documentation aide from the laborPool

    Appoint Planning Unit Leaders Situation Status Leader

    Labor Pool and other appropriate positions asneeded.

    Ensure that all appropriate agencies arerepresented in this section

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    D E P A R T M E N T O F H E A L T H

    Planning Section Chief

    Functions and Responsibilities

    Ensure the formulation and documentation of

    an incident specific action plan.

    Call for projection reports (Action Plan) from

    the Planning Unit Leaders for scenarios 4, 8,

    24 and 48 hours from time of incident onset.

    Adjust time for receiving projection reports as

    necessary

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    D E P A R T M E N T O F H E A L T H

    Planning Section Chief

    Functions and Responsibilities

    Instruct staff to document/ update status

    reports from all areas ( in coordination with

    the Operation Center) for use in decision-

    making and for reference in post-disaster

    evaluation and recovery assistance

    applications.

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    D E P A R T M E N T O F H E A L T H

    Planning Section Chief

    Functions and Responsibilities

    Schedule planning meetings to include

    Planning Section Unit Leaders, Section Chiefs

    and the Incident Commander for continued

    update of the Action Plan.

    Coordinate with the Liaison Officer and Labor

    Pool especially with regards to manpower

    requirements

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    D E P A R T M E N T O F H E A L T H

    Health Emergency Management Structure

    CENTRAL COMMAND

    Surveillance Hospital

    Operations

    Field Operations

    Quarantine

    OPERATIONS LOGISTICS FINANCEPLANNING

    Expert Panel

    DOH Central Office

    Directors

    CHD Directors

    Secretariat and

    Liaison

    DOH Hospitals

    Admin

    MMD

    Procurement

    CoBAC

    Transport

    Budget

    Safety Team

    Public Info Ofc

    Etc

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    D E P A R T M E N T O F H E A L T H

    Health Emergency Management Structure

    CENTRAL COMMAND

    Surveillance Hospital

    Operations

    Field Operations

    Quarantine

    OPERATIONS LOGISTICS FINANCEPLANNING

    Expert Panel

    DOH Central Office

    Directors

    CHD Directors

    Secretariat and

    Liaison

    DOH Hospitals

    Admin

    MMD

    Procurement

    CoBAC

    Transport

    Budget

    Safety Team

    Public Info Ofc

    Etc

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    D E P A R T M E N T O F H E A L T H

    Operations Section Chief

    Mission

    Organize and direct aspects relating to the

    Operations

    Carry out directives of the Incident

    Commander

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    D E P A R T M E N T O F H E A L T H

    Operations Section Chief

    Qualifications Knowledgeable on Operation Procedures;

    Preferably has experience in emergencies with

    varied knowledge of all types of operations Must be a crisis manager and with leadership

    skills

    Good communicator and can stand pressure Must know capabilities of people for proper

    assignments

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    D E P A R T M E N T O F H E A L T H

    Operations Section Chief

    Functions and Responsibilities Responsible for all specific sections of the

    operations: ex. Surveillance, Hospital

    Operations, Field Operations, Quarantine etc.and others depending on the incident

    Brief all Operations Officers on current

    situation and develop the sections initial plan Designate time for briefings and updates to

    develop/update action plan

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    D E P A R T M E N T O F H E A L T H

    Operations Section Chief

    Functions and Responsibilities

    Ensure that all areas are adequately staffed

    Brief the Commander routinely on the status

    of the Operations Section especially on the

    status of all operations, problems

    encountered, resources needed etc.

    Ensure that all actions and decisions are

    documented

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    D E P A R T M E N T O F H E A L T H

    Operations Section Chief

    Functions and Responsibilities

    Observe all staff and personnel for signs of

    stress and inappropriate behavior and report

    concerns to Psychosocial supervisor

    Ensure rotation of all personnel to prevent

    burnt out among personnel

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    D E P A R T M E N T O F H E A L T H

    Health Emergency Management Structure

    CENTRAL COMMAND

    Surveillance Hospital

    Operations

    Field Operations

    Quarantine

    OPERATIONS LOGISTICS FINANCEPLANNING

    Expert Panel

    DOH Central Office

    Directors

    CHD Directors

    Secretariat and

    Liaison

    DOH Hospitals

    Admin

    MMD

    Procurement

    CoBAC

    Transport

    Budget

    Safety Team

    Public Info Ofc

    Etc

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    D E P A R T M E N T O F H E A L T H

    Public Information Office

    Mission

    Provide information to the public and the

    media

    Qualifications

    Knowledgeable on communication aspects

    especially in collating relevant information

    needed

    Knowledgeable in Risk Communication

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    D E P A R T M E N T O F H E A L T H

    Public Information Office

    Qualifications

    Knowledgeable in media handling

    Preferably with experience in crisis

    management

    Good communication skills and interpersonal

    relationships

    Sensitive on restrictions in contents of news

    and patient care activities

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    D E P A R T M E N T O F H E A L T H

    Public Information Office

    Functions and Responsibilities Ensure all news releases with approval from

    the commander

    Responsible for collating relevant informationneeded to inform the public and for mediareleases; obtain progress reports fromrespective areas as appropriate

    Issue an initial incident information report tothe news media especially on the event, andthe actions being done

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    D E P A R T M E N T O F H E A L T H

    Public Information Office

    Functions and Responsibilties

    Schedule press conferences on a regular basis.

    Inform on-site media of the physical areas,

    which they have access to, and those which

    are restricted

    Coordinate with Safety and Security Officer

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    D E P A R T M E N T O F H E A L T H

    Public Information Office

    Functions and Responsibilties

    Contact other scene agencies to coordinate

    released information

    Direct calls from those who wish to volunteer

    to Liaison Officer

    Contact Operations to determine requests to

    be made to the public via the media

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    D E P A R T M E N T O F H E A L T H

    Health Emergency Management Structure

    CENTRAL COMMAND

    Surveillance Hospital

    Operations

    Field Operations

    Quarantine

    OPERATIONS LOGISTICS FINANCEPLANNING

    Expert Panel

    DOH Central Office

    Directors

    CHD Directors

    Secretariat and

    Liaison

    DOH Hospitals

    Admin

    MMD

    Procurement

    CoBAC

    Transport

    Budget

    Safety Team

    Public Info Ofc

    Etc

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    D E P A R T M E N T O F H E A L T H

    Logistics Section Chief

    Mission

    Organize and direct those associated with

    maintenance of the physical environment, and

    adequate levels of food, shelter, supplies and

    other resources needed to support the

    objectives of the incident

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    D E P A R T M E N T O F H E A L T H

    Qualifications

    Preferably with experience in logisticsmanagement

    Understands the bureaucracy and workingrelationships of the different units ingovernment especially in procurement andemergency purchases

    Logistics Section Chief

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    D E P A R T M E N T O F H E A L T H

    Qualifications

    Good grasp of procurement procedures;knowledgeable in accessing supplies,

    medicines and equipment needed duringemergencies

    Good coordination with pharmaceuticals,companies and suppliers and knowledgeableon database of available resources in themarket

    Logistics Section Chief

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    D E P A R T M E N T O F H E A L T H

    Logistics Section Chief

    Functions and Responsibilities

    Establish Logistics Section area

    Brief all his staff on current situation; outline

    action plan and designate time for next

    briefing

    Coordinate with companies regarding stock

    level, available supply and equipment

    Anticipate needed logistical requirements

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    D E P A R T M E N T O F H E A L T H

    Logistics Section Chief

    Functions and Responsibilities

    Obtain information and updates regularly;

    maintain current status of all areas;

    Communicate frequently with Operations for

    the needed requirements.

    Obtain needed supplies with assistance of the

    Finance Section Chief.

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    D E P A R T M E N T O F H E A L T H

    Health Emergency Management Structure

    CENTRAL COMMAND

    Surveillance Hospital

    Operations

    Field Operations

    Quarantine

    OPERATIONS LOGISTICS FINANCEPLANNING

    Expert Panel

    DOH Central Office

    Directors

    CHD Directors

    Secretariat and

    Liaison

    DOH Hospitals

    Admin

    MMD

    Procurement

    CoBAC

    Transport

    Budget

    Safety Team

    Public Info Ofc

    Etc

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    D E P A R T M E N T O F H E A L T H

    Finance Section Chief

    Mission

    Monitor the utilization of financial assets

    Oversee the acquisition of supplies and

    services necessary to carry out the objective

    of the incident

    Supervise the documentation of expenditures

    relevant to the emergency incident

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    D E P A R T M E N T O F H E A L T H

    Finance Section Chief

    Functions and Responsibilities

    Appoint members of his staff preferably thefollowing: Time Unit Leader, Procurement Unit

    Leader, Claims Unit Leader, etc. and otherappropriate positions as he desires.

    Establish a Financial Section Operations area.Ensure adequate documentation/recordingpersonnel.

    Confer with his staff and develop an actionplan

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    D E P A R T M E N T O F H E A L T H

    Finance Section Chief

    Functions and Responsibilities

    Approve a cost-to-date incident financialstatus report summarizing financial data

    relative to personnel, supplies andmiscellaneous expenses.

    Obtain briefings and updates from IncidentCommander as appropriate. Relate pertinentfinancial status reports to appropriate chiefsand unit leaders.

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    D E P A R T M E N T O F H E A L T H

    Central Command Officers

    Secretary Francisco T. Duque III

    Usec Mario Villaverde

    Usec Jade Del Mundo

    Usec Alexander Padilla

    Usec David Lozada

    Asec Lydia Fernandez

    Asec Paulyn Ubial

    Asec Elmer Punzalan

    Asec Nemencio Gako

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