Healthcare Solutions Overview
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CIVA highlights and educates customers through the daunting insurance selection process. Maximize enrollment, reduce costs, and increase customer loyalty by designing the right healthcare consumer experience. Benefits Advisor guides your consumers to make fully informed insurance and benefits coverage decisions to help you build and nurture member communities. It simplifies health plan complexity through real-time decision support and plan education while lowering operational expenses. CIVA helps you achieve ➡increased enrollments ➡enhanced self-service ➡improved customer experience ➡increased application accuracy ➡reduced administrative costs ➡24/7 service and support ➡improved loyalty and retention ➡information consistency ➡increased voluntary selection ➡consistency of care ➡increased patient activation ➡improved patient satisfaction Healthcare Solutions Benefits Advisor and Health Advisor Accelerate your patient engagement strategy for better health and financial outcomes. Health Advisor delivers consistent health management and drives better health behaviors by engaging patients on websites, PHRs, and care management platforms. From the first website contact to hospital discharge, it helps you achieve your value-based objectives by improving care quality and patient satisfaction. Myra explains the health risk assessment process and the importance of a good program. for payers for providers
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CodeBaby intelligent virtual assistant healthcare solutions help your consumers make better insurance coverage and healthcare decisions for improved health and financial outcomes.
Transcript of Healthcare Solutions Overview
CIVA highlights and educates customers through the daunting insurance selection process.
Maximize enrollment, reduce costs, and increase customer loyalty by designing the right healthcare consumer experience.
Benefits Advisor guides your consumers to make fully informed insurance and benefits coverage decisions to help you build and nurture member communities. It simplifies health plan complexity through real-time decision support and plan education while lowering operational expenses.
CIVA helps you achieve➡increased enrollments➡enhanced self-service➡improved customer experience ➡increased application accuracy
➡reduced administrative costs➡24/7 service and support➡improved loyalty and retention➡information consistency
➡increased voluntary selection➡consistency of care ➡increased patient activation➡improved patient satisfaction
Healthcare Solutions
Benefits Advisor and Health Advisor
Accelerate your patient engagement strategy for better health and financial outcomes.
Health Advisor delivers consistent health management and drives better health behaviors by engaging patients on websites, PHRs, and care management platforms. From the first website contact to hospital discharge, it helps you achieve your value-based objectives by improving care quality and patient satisfaction.
Myra explains the health risk assessment process and the importance of a good program.
for payers for providers
Knowledgebases Click-to-Call Click-to-Chat Email/Forms
Integrated Customer Experience
Enterprise DataEnterprise Data
Knowledge Bases Click-to-Call Click-to-Chat Email/Contact Forms
Healthcare Solutions
Benefits Advisor and Health Advisor
©2014 CodeBaby Corporation, Inc. All rights reserved. www.codebaby.com
healthcare platform
key options and features
Conversational Scripts with menu driven options direct users
through predetermined paths.
Platform Optimization uses 3D, 2D, voice, and text
to deliver the optimal experience to the right device
Seamless Integration via a single line of code as an overlay to
the website delivered with minimal reliance on IT support.
Improved application accuracy and completions: CodeBaby combines various tools within the experience to ensure site visitors complete enrollment and accurately fill out forms with as little as hassle as possible.
Enhanced healthcare self-service: The virtual assistant optimizes and encourages the use of popular website tools, such as appointment scheduling, physician locators, symptom navigators, and health libraries. And with platform optimization, we deliver the right experience to any form factor: desktop, tablet, smartphone, or kiosk.
