Healthcare Operations during the COVID -19 Pandemic ...

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Unclassified//For Public Use TRACIE HEALTHCARE EMERGENCY PREPAREDNESS INFORMATION GATEWAY ASPR ASS I STANT SECRETARY FOR PREPAREDNESS AND RESPONSE Access the entire webinar series here: https://files.asprtracie.hhs.gov/documents/aspr-tracie-healthcare- operations-during-covid-19-pandemic-webinar-series.pdf Access speaker bios here: https://files.asprtracie.hhs.gov/documents/healthcare-operations- speaker-series-work-life-during-covid-speaker-bios.pdf Access the recording here: https://attendee.gotowebinar.com/ recording/8066488310038385933 Healthcare Operations during the COVID-19 Pandemic- Speaker Series September 2021 Unclassified//For Public Use

Transcript of Healthcare Operations during the COVID -19 Pandemic ...

Unclassified//For Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASS ISTANT SECRETARY FOR

PREPAREDNESS AND RESPONSE

Access the entire webinar series here: https://files.asprtracie.hhs.gov/documents/aspr-tracie-healthcare-operations-during-covid-19-pandemic-webinar-series.pdf Access speaker bios here: https://files.asprtracie.hhs.gov/documents/healthcare-operations-speaker-series-work-life-during-covid-speaker-bios.pdf Access the recording here: https://attendee.gotowebinar.com/recording/8066488310038385933

Healthcare Operations during the COVID-19 Pandemic- Speaker Series

September 2021

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Where the world comes for answers 9J Boston Children's

The Work-Life Pandemic Puzzle: Putting the Pieces Back Together, But Better

Lois Lee, MD, MPH Rebekah Mannix, MD, MPH

Kelsey Miller, MD, EdM

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Where the world comes for answers e Boston Children's

Two key tasks required of doctors are: • To hide negative emotions • To display positive emotions even when

you feel the opposite TRUTH # 1 The practice of medicine requires emotional [affective] labor

Raj Persaud BMJ 2004;329:s87 3

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Where the world comes for answers

THE

NEWYOllKER.

THE COI\ONAVlRUS CRISIS Latest Coverage How Will the Virus Evolve? The C0VID Midlife Crisis The Struggle Against Vaccine Reluctance The Economic Impact

MEDICAL DISPATCH

THE EMOTIONAL EVOLUTION OF CORONAVIRUS DOCTORS AND PATIENTS

By Dhruv Khullar

• a July 7, 2020

6) Boston Children's

Truth #2

TRUTH # 2 COVID-19 has changed the emotional landscape of medicine

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Where the world comes for answers (i) Boston Children's

Emotional Labor and the Emotional Landscape of COVID-19

PPE Bringing it home The role of trainees Staying connected (to each other and our patients) Public health and therapeutic relationships

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Single layer gloves

Where the world comes for answers

Hair cover

Goggles

shot )r. Elizabeth Mitchell, an emergency room physician, sleeps and spends time in an attic bedroom to

.1inimize contact with her family in Boston. (Courtesy Elizabeth Mitchell)

G) Boston Children's

PPE……………and [not] Bringing it Home

https://www.usatoday.com/in-depth/news/2020/03/31/coronavirus-protection-what-health-care-workers-need-stay-safe/2917179001/

https://www.wbur.org/news/2020/04/ 03/bringing-home-something-deadly-how-health-workers-are-isolating-from-their-families

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Our Trainees

Are they being exposed unnecessarily to harm?

Are they learning enough? Are they learning the right things? How will this entry intomedicine affect their careers?

https://www.healthaffairs.org/do/10.1377/hblog20200326.510173/full/ 7

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Staying Connected (to each other and our patients)

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https://www.pcma.org/virtual-medical-conferences-doctors-share-pros-cons/ https://blogs.bmj.com/bmj/2020/06/08/has-the-covid-19-pandemic-changed-the-doctor-patient-relationship-forever/

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Where the world comes for answers e Boston Children's

Public Health and Therapeutic Relationships

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How Did COVID-19 Affect the Work-Life Puzzle?

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This Photo by Unknown author is licensed under CC BY.

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• • • • • • • • •

• • • •

Where the world comes for answers (i) Boston Children's

Where Were We? The Status of Women In Medicine

< 20% of deans and department chairs

< 35% of published authors

50% of medical students

Less likely and more slowly promoted

Receive less funding

11 Roberts LW, Acad Med. 2020.

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COVID Upset Work-Life Integration

Children home from daycare or school – implications for childcare andhomeschooling

Limited access to extended family or friends for support

Challenges caring for elderly family members due to travel restrictions

Outsourcing difficult – loss of traditional solutions 12

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COVID Upset Work-Life Integration, Continued W/sru Men Women

oHe r

Mo

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s/uro

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Le C

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Miller KM, et al, Am J. Emerg Med.2020.

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Putting This in Perspective

10 weeks of vacation

8 hours per week x 52 weeks Time to

publish 2+ papers

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Early Data on Detrimental Impact

Female first authors decreased from 36% of all submissions (2019) to 20%(2020)

Females less able to participate in virtual national meetings

Anticipated decrease in grant submissions and funding for females

Wiotowich NC, et al, Acad Med. 2021.

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Where the world comes for answers (i) Boston Children's

Not Just Women: URIM Black and Hispanic physicians unrepresented at assistant, associate, and

full professor levels in medical and surgical specialties and this trend wasworsening

Disproportionate economic and personal impact on Black and Hispaniccommunities

National Academies of Science, Engineering and Medicine: “As we develop immediate solutions and plan for long-term recovery, we also have an opportunity to build back stronger and to create a morejust, robust, and resilient nation for all of our citizens.”

Amadd Lett L, et al, PLosOne. 2018. National Academies of Science, Engineering and Medicine, 2021. 16

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This Photo by Unknown author is licensed under CC BY-SA.

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.... .

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Supporting Work Psycho-social support

Acknowledgement and Recognition and open dialog

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This Photo by Unknown author is licensed under CC BY-NC-ND. This Photo by Unknown author is licensed under CC BY-SA.

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Supporting Careers

Re-evaluate promotioncriteria and timelines

Flexibility of hours, part-time work, or job-share

Share the emotional labor

Re-entry of caregivers intothe workforce

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TThihiss P Phohottoo byby UUnknknonowwn an aututhohorr iiss l liiccensensed ed underunder CC BCC BYY--SASA..

Where the world comes for answers (i) Boston Children's

Supporting Careers

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Supporting Careers

Virtual work-from home Professional organizations’ flexibility with dues payment Conference/meeting attendance-virtual and in-person American Board of Pediatrics provision of Maintenance of

Certification (MOC) credits Grant deadlines Formally recognize time spent on wellness, gender diversity, and

health equity work Develop social support groups

Gottenberg E, et al. BMC Hlth Svc Res 2021. Woitowich NC, et al. Acad Med. 2021. This Photo by Unknown author is licensed under CC BY-SA.

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Gottenberg E, et al. BMC Hlth Svc Res 2021. Woitowich NC, et al. Acad Med. 2021.

23 This Photo by Unknown author is licensed under CC BY-NC-ND. This Photo by Unknown author is licensed under CC BY-NC-ND. This Photo by Unknown author is licensed under CC BY.

Where the world comes for answers (i) Boston Children's

Supporting Life

Child and Elder Care • Home, hospital • Routine, emergency • Education support

Other Home Supports • Grocery delivery • Home necessities • Home services

Financial Support • Short-term assistance • Longer-term planning • Unemployment assistance

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Working Together

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Putting the Pieces Back Together

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References Amaad Lett L, Orji WU, and Sebro R. Declining racial and ethnic representation in clinical academic medicine:

A longitudinal study of 16 US medical specialties. PLoS One. 2018 Nov 16;13(11):e0207274.

Gottenberg E,et al. COVID-19’s impact on faculty and staff at a School of Medicine in the US: what is theblueprint for the future? BMC Hlth Svc Research. 2021; 21 : 395.

Miller KA, Mannix R, Schmitz G, Monuteaux MC, Lee LK. Impact of COVID-19 on professional and personalresponsibilities of Massachusetts Physicians. Am J Emerg Med. 2020 Nov; 38(11):2365-2367.

National Academies of Sciences, Engineering, and Medicine; Policy and Global Affairs; Health and MedicineDivision; Roundtable on Black Men and Black Women in Science, Engineering and Medicine. COVID-19 andthe Present and Future of Black Communities: The Role of Black Physicians, Engineers, and Scientists:Proceedings of a Workshop; Marrett CB, Jones CP, Alexander M, Laurencin CT, editors. Washington (DC):National Academies Press (US); 2021 Jun 22.

Roberts LW. Women in Academic Medicine. Academic Medicine. 2020 September 29; 95 (10):1459-1464.

Song D, Abedi N, Macadam S, Arneja J. How many work hours are requisite to publish a manuscript? PlastReconstr Surg Glob Open. 2013 May 7;1(1):e9-e10.

Woitowich NC, Jain S, Arora VM, Joffe H. COVID-19 Threatens Progress Toward Gender Equity WithinAcademic Medicine. Academic Medicine. 2021 May 25; 96(6): 813-816. 27

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Moderator Roundtable

Dr. Lois Lee Dr. Rebekah Mannix Dr. Kelsey Miller

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Contact ASPR TRACIE

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