Healthcare leaders use us for mobile Qstream Starter ... · Everything You Need to Succeed Site set...
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Healthcare leaders use us for mobile patient safety education and more. How can we help you? Qstream Starter Services: Everything You Need to Succeed Site set up, consulting, administrator training, end-user support and more in one affordable package Our 90-day Starter Services Pack offers healthcare clients a quick start and provides the foundation for ongoing Qstream success. Project Planning An experienced account manager provides assistance and guidance in all phases of implementing and launching your branded Qstream site. This includes a Qstream orientation, project kickoff meeting, and project plan with client-specific tasks, roles and information requirements. Implementation Services Prior to launch, your account manager will assist with important tasks such as Qstream site branding, settings, leaderboard set up and scoring, review and evaluation of content effectiveness, report setup including management groups and hierarchies, and user registration, enrollment and tagging. Your account manager will also assist in assembling your content for launch. One Burlington Woods, Burlington, MA 01803 +1 (781) 222-2020 | [email protected] | QstreamHealthcare.com
Transcript of Healthcare leaders use us for mobile Qstream Starter ... · Everything You Need to Succeed Site set...
Healthcare leaders use us for mobile patient safety education and more.How can we help you?
Qstream Starter Services: Everything You Need to Succeed
Site set up, consulting, administrator training, end-user support and more in one affordable package
Our 90-day Starter Services Pack offers healthcare clients a quick start and provides the foundation for ongoing Qstream success.
Project Planning
An experienced account manager provides assistance and guidance in all phases of implementing and launching your branded Qstream site. This includes a Qstream orientation, project kickoff meeting, and project plan with client-specific tasks, roles and information requirements.
Implementation Services
Prior to launch, your account manager will assist with important tasks such as Qstream site branding, settings, leaderboard set up and scoring, review and evaluation of content effectiveness, report setup including management groups and hierarchies, and user registration, enrollment and tagging. Your account manager will also assist in assembling your content for launch.
One Burlington Woods, Burlington, MA 01803+1 (781) 222-2020 | [email protected] | QstreamHealthcare.com
Launch Communications
The key to an effective Qstream launch is rapid adoption. Our services team is available to share best practices and examples of effective internal launch communications, including welcome emails, FAQs and promotions.
Administrator Training
Qstream offers customized training for site administrators and authors (two 45-minute webcasts). Additional support includes access to Qstream’s best-practices library with helpful tips for writing effective questions and managing successful rollouts.
Premium Support
The Qstream Starter Services Pack includes up to 90 days of premium support for your implementation team via phone and email. This includes direct access to a dedicated account manager. In addition, Qstream’s Customer Support team provides email support for your end-users.
Best Practices Library
As part of your Starter Services package, you get unlimited access to our Qstream Best Practices library, offering ideas and techniques from successful client projects. White papers include guidelines for writing effective Qstream questions, methods for conducting post-Qstream surveys, and tips for managing a successful rollout, including project planning templates.
Product Kickoffand Planning
AdministratorTraining
Engagement Monitoring & Admin Support
End User Support
Dedicated Account Manager
Site Setup andBranding
Game PackSetup
ContentEvaluation
ReportingSetup
0 Days
Starter Services Componentsand Sample Timeline Implementation
Professional Services
LaunchCommunicationsSupport
ProjectCompletion& Reporting
Customer Support
Communications
30 Days 60 Days 90 Days
One Burlington Woods, Burlington, MA 01803+1 (781) 222-2020 | [email protected] | QstreamHealthcare.com
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