Healthcare Collaboration Heads to the Cloud

FROST & SULLIVAN PREDICTS THE U.S. HEALTHCARE

CLOUD MARKET WILL REACH

$3.5 BILLION BY 2020.

MORE EFFICIENT ENGAGEMENT LEADS TO

BETTER PATIENT CARE.

“Healthcare quality is a concept composed from a number of constituent factors; most importantly, it encompasses quality of care, but it also denotes efficiency.” 2014 HIMSS Evidence of the Effects of Healthcare IT on Healthcare Outcomes Report

EFFICIENCY STARTS WITH UNIFIED COMMUNICATIONS AS-A-SERVICE OR (UCAAS)

•  COST FRIENDLY OPEX MODEL •  ALWAYS UP-TO-DATE SOFTWARE •  EASY TO SCALE UP OR DOWN AS NEEDED •  BUILT IN DISASTER RECOVERY •  LEVERAGE EXISTING INFRASTRUCTURE

82% of IT professionals in healthcare settings said their

investment in cloud services and applications is increasing in 2015.

Industry trends driving the shift toward hosted communications include: bring your own device (BYOD), mobility, telemedicine, and the move toward patient-centered care.

UCaaS makes healthcare delivery more responsive, collaborative, and less error ridden.

Reach doctors on a single number – no matter where they are or what

device they’re using.

Connect faster to important medical alerts – like lab results and emergency notifications – resulting

in better overall care.

Reduce errors through greater real-time collaboration and communication.

IT professionals on the front lines of the health care industry see the results.

“Patient hold times have been cut in half and 90% of patient issues are

resolved in the first call.”

“Service does not go down for our patients.”

The need for hosted collaboration in the healthcare industry is growing.

The healthcare led the US market in mergers and acquisitions, with deals totaling

$90.7B, or 21.8% of the market share for all industries in Q1 of 2015 alone.

West continues to work with the best in healthcare with UCaaS strategies customized to meet their challenges.

Download West’s 2015 Healthcare Case Study Collection. And learn..

How 1200 medical professionals from 89 offices innovate patient care…

Or, how an International biopharmaceutical company

breaks down collaborative

barriers with UCaaS.

Discover how a Healthcare staffing company relies on IM and presence to keep colleagues connected

And how a multi-location community health provider consolidates voice and

network providers.

Find everything you need to help guide your healthcare organization into the cloud and on the path toward better, more collaborative, and responsive care.