TABLE OF CONTENTS

- History

- Business Divisions

- Organization Flowchart:

- The Journey of Wellness

- Products

- The Personal Touch

- The Al Manara Difference

- Touch of Nature

- Locations

- New Locations

- Activities and Events

- Warehousing and Distribution

- Community Recognition

- Regulatory Recognition

- Contact Details

History

In the late 80’s, the concept of walking through the aisles of a pharmacy

and interacting with products up close was foreign to the residents of Abu

Dhabi. Al Manara set a benchmark in pharmacy retail with the opening of

its first branch in 1988.

This new concept of allowing the customer to walk freely through the

aisles and scrutinize products they were interested in before purchasing

them soon became very popular, as it was much more desirable than the

standard over-the-counter method of sales. Al Manara grew from success

to success and opened several more branches, including the then largest

pharmacy in 1999. This branch of Al Manara is still located in Al Ain Mall

and was officially the largest in the UAE at the time of its opening in terms

of total area and product mix.

Al Manara’s innovative approach to “lifestyle maintenance” is what sets

them apart, and with each passing milestone, the brand expands itself

and continuously improves its service offering. A few classic examples of

such would be the simplistic and aesthetic Italian-designed interiors, the

state of the art IT system, which was developed in-house and is now

adopted by almost 300 pharmacies in UAE simply because of its ease

of use, and even the fact that Al Manara was the pioneer in introducing

consultation and treatment rooms within pharmacies, once again a hugely

successful concept.

Till date, Al Manara is open to new ideas and constantly looks at improving

services to intensify the feeling of wellbeing. These milestones have led the

brand to become one of the most trusted and dependable pharmacy retail

chains in the country.

Business Divisions

The group comprises of four major divisions, which are all interlinked and support each other in

various dynamics. Each division is an entity in itself and an independent brand, but overall managed

by a team of qualified experts with international experience in the field of business and healthcare.

Director

Delta Medical Est. Distribution Manager

Al Manara Pharmacy Retail Manager

IBN Sina Medical Centre Service Manager

ADNOC Category Manager

Finance

IT

Administration

HR

Logistics

Retail In-Charge AUH/AA private

Retail In-Charge Northern Emirates

Retail In-Charge Dubai

Chief Pharmacist

Pharmacist(s) Staff Assistant Pharmacist(s)

Organization Flowchart

The Journey of Wellness

From the day we are born, we constantly endeavor to maintain our health and

protect our bodies against the harsh elements of the living world. Advances

in medicine have surpassed all expectations and boundaries in the past few

decades, and as a result, has had a very positive impact on our lives.

For over 20 years, Al Manara Pharmacy has promoted the concept of “uncompromised wellness”,

which, in essence, means that we are committed to providing you and your family with a better,

healthier lifestyle no matter where you are from or what your age group may be.

Each member of our staff has undergone training to understand UAE’s unique climatic conditions

and its effect on the body. This critical knowledge, along with access to the best international

brands, is our way of ensuring a holistic wellness experience for all our customers.

Products

Al Manara is known for its unique formulations, international brand names,

state of the art processing and distinctive natural ingredients. All of the products

we stock are carefully screened for quality and effectiveness, particularly since

the UAE is home to a diverse mix of nationalities. Al Manara is the exclusive

agent for several niche healthcare products from around the globe, and with

a variety of premium local brand names, you can find the entire spectrum of

individualized skin and hair care, and personal health and wellness solutions

at every branch.

The Personal Touch

When you visit Al Manara, you have the opportunity of discussing your

concerns with a consultant, who is equipped with the expertise

to give you information and advice regarding any question

you might have. The one-on-one consultations are

done within each branch without the need to set

up any kind of appointment

“The pharmacist helped me in selecting the best

topical cream for my acne problem. I was really

glad to find such helpful and friendly service at Al

Manara.”

-Huda Al Sayed, Housewife

“When I was looking something to help me with

hair fall, a friend suggested I visit Al Manara, as they

have the best collection of international brands. The

consultant helped me out and the problem’s getting

better now.”

-Abdullah Hassan, Sales Manager

The Al Manara Difference

The healthcare industry is changing on a regular basis and Al Manara is determined to stay abreast

with these advancements. Our customers are the core of our business, and we continually strive to

maintain our position in the retail pharmacy service sector, improving the quality of life for customers

everywhere in the UAE, and matching the global offering with market changing needs.

Locations

Al Manara brand vision is to reach customers in every major area across the UAE. With new branches

opening up as new developments emerge; Al Manara is a name you can trust for accessible and

quality healthcare products, no matter where you are:

Abu DhabiMarina MallAbu Dhabi MallWorld Trade Centre MallDeerfields Mall, Al BahiaCapital MallGlobal (Mina Coop)One stop (Khalifa city)Nation Tower, CornicheKhalidiyahKhalifa st.Al Ruwais MallInternational (Al Nahyan Compound)Saadiyat Community CentreYas MallAl Bateen ParkAl Manara Morour Community CentreShamkhah MallYas Healthcare (part of Das Holding), Morour st.Bawabat Al SharqAl Gurm PlazaNew York University, SaadiyatSouq Planet Supermarket, Gharbia Region

Al AinAl Ain MallAl Bawadi MallBoutik MallWahat Hili MallAl Yahar MallSas Investment Centre, Al YaharNaima Mall, Al Ain

AjmanCity Life Mall, Al Jurf

DubaiBattuta MallSunset Mall, JumeirahAl Remaal Mall, Al BarariAl Ghurair Mall, extensionDragon Mall Phase

2

Al Manzil, Sheikh Mohammed Rashid Blvd.Nakheel Mall, Jumeirah, The PalmAl Ghazal Mall, Al Wasel st.Agora Mall, JumeirahMaktoum, Concorde HotelHealthcare CityTwin TowerSilicon OasisElite Tower, Sofouh st.

SharjahMatajer Mall Al MirgabMatajer Mall Al JurainaMatajer Mall Al KhanMy City Centre, NasseriaAl Manara CornicheAmerican UniversityMatajer Al Majaz

Ras Al KaimahCorniche

FujairahCentury MallFujairah Mall

Muscat, OmanMuscat City Centre, New extension

Masdar City

RuwaisRuwais Mall

Dubai Mall

Madinat ZayedPlanet Market

Warehousing and Distribution

• Well equipped with adequate stocking facilities

• Follows the FIFO system

• Well-guarded to counter pilferage, fire and other mishaps

• Convenient location and well connected to major roadways to

ensure quick delivery

• Capable of handling growth and expansion effectively and

smoothly

• Full Fledged temperature-controlled state of the art storage facility

to ensure uninterrupted supply.

• Enough buffer stocks to take care of market emergencies.

• Logistic experts cater to the needs of the remotest parts of the

country.

Community Recognition

Our quality, dedication and exceptional standards of customer service have been

routinely awarded and recognized by the community. These accolades are a symbol

of our commitment to our customers.

Regulatory Recognition

We’d love to hear from you. Please get in touch

with us for any enquiries.

Tel. : +971 2 6814644

Fax : +971 2 6814645

PO Box : 3084 Abu Dhabi, UAE

e mail : deltamed@delta-uae.com

Website : www.delta-uae.com

www.almanarapharmacy.com

Contact Details