Health system Moldova

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    Health Systems:The Players and Payers

    Viorel Soltan, MD, MBA, MPH

    Center for Health Policies and

    Studies (PAS Center)

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    The Players

    players in the healthcare system includ care

    insurers, providers, government agencies,

    pharmaceutical and biotechnology companies,

    diagnostic service providers, medical producers,

    drug distributors, professional associations as

    well as patient groups and non-governmental

    organizations

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    Key players: Parliament

    Every year approves Annual budget including

    health budget

    A parliamentary Committee on Health and Social

    Welfare monitors MOH activity and inter-

    ministerial coordination

    Together with the MOH develops health policy

    framework worked then into national strategyand action plan

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    Key players: Ministry of Health

    Policy development, quality control, and overallstewardship of the health care system and healthreform

    The national preventive medicine network is alsosubordinated to and directly funded by the MOH

    The MOH directly finances some nationalprogrammes such as tuberculosis and HIV/AIDS

    Specialized medical institutes, hospitals and

    clinics are also all directly subordinated to theMOHThe same is true of the national emergency

    medicine network

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    Key players: Ministry of Finance

    Works with the Ministry of Health to advise

    parliament on a suitable level of funding for

    health care services and to agree the annual

    health budget

    Departments within the Ministry of Finance are

    also responsible for the auditing and regulation

    of contracts with the National Health InsuranceCompany

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    Key players: Ministry of Education

    Ministry of Education is responsible for the

    provision of undergraduate medical education for

    health services staff

    The Ministry of Health oversees the content of

    undergraduate education

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    Key players: National Health Insurance

    CompanyIt is a single purchaser of health care services in

    MoldovaNHIC is a government subordinated agency

    consisting of an Administrative Council andExecutive BoardThe Administrative Council is the supreme body

    of the NHIC, consisting of fifteen members,including representatives of parliament,

    Presidents Office, government (MOH, Ministry ofFinance, and Ministry for the Economy), NationalConfederation of Employers, trade unions,physicians and patient organizations

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    Key players: National Center for Preventive

    MedicinePreventive medicine institutions maintain a

    vertical hierarchical structure and areaccountable to the MOH through the National

    Centre for Preventive MedicineThere are 36 branches in each district and

    municipality which are responsible locally forimplementing standards and guidelines for

    environmental health, communicable diseasesand occupational health

    The NCPM is also in charge of immunization.

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    Key players: National Center for Emergency

    MedicineEmergency services also maintain a hierarchical

    structure and are accountable to the MOHthrough the National Center for Emergency

    MedicineIt has four emergency medicine stations covering

    their specified zones (Central, North, South andGagauzia) contract with the National Health

    Insurance Company for fundingIn addition to the four zonal emergency stations,

    there are 43 emergency sub-stations in each ofthe district, municipality and other autonomous

    units

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    Key players: Professional Associations

    The Nurses Association of Moldova was foundedin 1994 as a nongovernmental professionalorganization

    It is a dynamic organization, affiliated with theEuropean Nursing Forum

    There are also a number of professional medicalassociations such as the Association of Surgeons,the League of Physicians and the Family Medicine

    AssociationThe Sanatatea Trade Union for medical personnelis also active and plays an important role innegotiating salary scales

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    Key players: Patient groups

    The Republic of Moldova is home to a number oflocal patient groups and advocacy organizations,including the Patient Rights Group, the

    Association of Patients on Haemodialysis, theAssociation of Diabetic Patients and theAssociation of Handicapped and ParalysedPatients

    However, the capacity of patient groups to lobbyat the national level remains limited

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    Key players: NGOs

    A range of both international and local

    organizations focusing on health operates in the

    Republic of Moldova

    Local NGOs are increasingly important actors in

    the provision of health services. For example, in

    order to meet the needs of children abandoned in

    hospitals, one NGO has organized a specific wardfor them at a paediatric hospital with educational

    materials, toys, support from volunteer staff, and

    a child friendly environment

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    Health System Overview (1)

    The primary care sector is based on a generalpractice model with family doctors

    Secondary care is provided through general

    hospitals at the district / municipal levelSpecialized and high technology care is provided

    through the republican hospitals and nationalinstitutes

    Emergency care services are subordinated to theMOH through the National Centre for EmergencyHealth Care

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    Health System Overview (2)

    Financing principle: Service providers foremergency, primary, secondary and tertiarylevels contract with the National Health

    Insurance Company (NHIC)Preventive medicine network which conducts

    public health monitoring, is subordinated to anddirectly financed by the MOH

    A number of parallel health services are financedfrom the state budget via the relevant ministriesbut also contract with the NHIC

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    Central Government

    Parallel health care

    services

    District health

    authority

    Chisinau Municipal

    Health Authority

    National Center for

    Emergency Medicine

    Ministry of Interior,

    Defense, Justice etc.

    Ministry of Health

    Regional Emergency

    Health Stations

    Municipal hospitals

    Family medicinecenters

    District hospitals

    Family medicine

    centers

    National Center for

    Preventive Medicine

    District preventive

    medicine offices

    Other republican

    hospitals

    Mother & child health, oncologic, cardiologic, neurologic, tuberculosis and

    lung diseases centers, infection diseases, clinical hospital etc.

    National Health

    Insurance Company

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    The payers

    in health care, payers generally refer to entities

    other than the patient that finance or reimburse

    the cost of health services. In most cases, this

    term refers to insurance carriers, other third-

    party payers, or health plan sponsors (employers

    or unions).

    * Mosby's Dental Dictionary, 2nd edition.

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    Health care system

    The Moldovan health care system aims to provide

    the entire population with universal access to a

    basic package of health care services, and

    to extend the accessibility of health care services

    free at the point of use to the population

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    Health care reform: background

    After the collapse of the Soviet Union, the populationfaced severe social and economic upheaval; thehealth system found itself unable to provide

    adequate, consistent and affordable health careA number of preventive programmes (i.e. nationalimmunization programme) were on the verge ofcollapse in the early 1990s

    Increasing informal charges deterred many from

    attending health facilities at allhealth reform became a pressing issue, particularly

    following the collapse of the Russian rouble in 1998with its negative repercussions for the Moldovan

    economy

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    Health care reform: principals (1)

    Organizational and structural changes to developfamily medicine centred primary health care,creating incentives for increasing health promotion

    and preventive activities, improving themanagement of HR, introducing care guidelines andrestructuring the hospital network

    Modifications of financing and provider paymentsystem by introducing mandatory health insurance

    and contracting, changing provider paymentsystems (from line-item budgeting to per capita orfee-for-service mechanisms), and allocating statefunds to the HIC to cover vulnerable groups and

    priority national programmes

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    Health care reform: principals (2)

    Reform of the education and training system for

    medical staff (by changing the training curricula

    in line with best developed practice,

    strengthening continuing medical education,

    and reforming medical specialties)

    Pharmaceutical reform introducing rational

    prescribing, developing pharmaceutical policiesand by introducing regulations for medicines

    management

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    Financial flows

    GENERAL POPULATION

    PUBLIC HEALTH CARE PROVIDERS

    Out-of-pocketpaym

    ent

    Health InsuranceFund

    Health InsuranceCompany

    State budget

    Ministry of Health

    Preventive medicine

    International loanand aid

    Health InvestmentFund

    Em

    ployerand

    employee

    co

    ntributions

    Generaltaxation

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    Equity in health

    It is a key performance measure: payments

    should be progressive, with richer households

    paying proportionally more than poorer

    households

    In 2004, average direct household expenditure

    on health for the poorest 20 percent of the

    population fell 21% in real terms compared with2003

    The share of out-of-pocket payment for health

    has fallen from 51.5% in 2003 to 42.3% in 2005,

    for both official and unofficial payments

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    Efficient resource allocation

    Efficiency in Moldova has been limited by

    excessive and inefficient infrastructure, the

    limited use of appropriate clinical protocols, and

    a lack of capacity in the primary health care

    system

    In just one year, 1998-1999, the number of

    hospitals fell from 276 to 150 and between 1991and 2006 the hospital stock was reduced by 75%

    in 2006 there were 84 hospitals

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    Outcomes for health care system

    The transformation of the system of health carefinancing was smooth, and the provision ofmedical services was uninterrupted

    Public funding of health care increased by 19percent in 2004 in real terms, and by 16 percentin 2005

    Reforms have increased the stability of publicfunding for health care

    The achievement of a real balance between stateguarantees of free health care and their publicfunding

    * Shishkin, Kacevicius et al. 2006

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    Outcomes for health facilities

    Increased incomeStability of public fundingAcceleration of funding transfer from budgets

    to facilitiesIncreased autonomy in spending decisionsThe creation of real incentives to increase

    efficiency

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    Outcomes for health professionals

    Salary increasesThe possibility of earning salaries based on the

    real volume and quality of their work

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    Outcomes for general population

    Improved accessibility of emergency pre-hospital and inpatient care for the insured (dataon out-patient care not reliable enough to draw

    conclusions)Decrease in the magnitude of informal

    payments

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    Future developments

    Over the past five years, the Republic of Moldova hasmade significant progress in reforming the healthsector

    The first phase of reforms was driven by financialcrisis in the sector which forced local governments toclose small district hospitals and reduce the numberof health care personnel

    The second phase has been largely driven by the

    introduction of mandatory social health insuranceand the commensurate increases in health financing

    With health spending at nearly 10% of GDP, it iscritical to introduce a new phase of reforms in order

    to make gains in efficiency and quality