Health Promotion Library Bulletin 2013 English.pdf · Cardiff CF10 2HH Telephone: 0845 606 4050...
Transcript of Health Promotion Library Bulletin 2013 English.pdf · Cardiff CF10 2HH Telephone: 0845 606 4050...
Health Promotion Library Bulletin
Welcome to the third issue of the Health Promotion Library’s bulletin for 2013.
It is good to report that we had even more positive feedback for the second issue with one
customer commenting:
‘This is well designed making it easy to get access to information.’
So we are clearly on the right track and will look at all other options to make the bulletin even more
useful.
In this issue you will also see that the ever popular ‘Customer Corner’ slot is back. This was a very
useful feature in the previous newsletter and a great way for us to respond to customer feedback.
Health Promotion Library Bulletin – July 2013
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Contents
Customer Survey 2013 feedback _______________________________________ 3
Service Standards __________________________________________________ 4
Complaints handling process __________________________________________ 5
Health Challenge Wales Leaflet Order line ________________________________ 5
What’s on? Health Events Calendar _____________________________________ 5
Book Prescription Wales Scheme _______________________________________ 6
Customer Corner ___________________________________________________ 7
Health Campaigns __________________________________________________ 7
3rd Welsh Public Health Conference _____________________________________ 8
Customer Service Excellence Visit ____________________________________ 10
New books _______________________________________________________ 10
Library Statistics ___________________________________________________ 21
Contact details on this page only to save paper and reduce production costs.
Health Promotion Library
Public Health Wales
4th Floor, Churchill House
17 Churchill Way
Cardiff CF10 2HH
Telephone: 0845 606 4050 Fax: 029 2037 1889
Email: [email protected]
This bulletin is available in Welsh and large print. If you want a copy in
any of these formats, or you have any other specific requirements please
contact us. It is also available electronically on the web at
www.publichealthwales.org/health-promotion-library
This issue of the newsletter is published on 12th July 2013.
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Customer Survey 2013 Feedback
We are really grateful to everyone who sent us comments in the recent survey. Overwhelmingly
these were positive about the level of service being received, particularly with regards to customer
service. It is also good to know that we meet standards for timeliness and that our services are
fast and efficient.
We also received suggestions for improvements. These have been brought together as many of
them covered the same areas.
Customer Comment: More Marketing – let people know about the service
Our Response:
We already do a great deal of marketing, attending conferences and other events as well as
having our information in directories and on the web. We know though that we can always do
more, and one of our targets this year is to work even more closely with the Regional Library
Partnerships in Wales and with our Communications Team in Public Health Wales to promote our
services more widely to the public and professionals.
We also know that word of mouth is a great way of marketing, so please help us by letting others
know about the Health Promotion Library.
Customer Comment: Location! Location! Location!
Our Response:
Not everyone finds our new central location in Cardiff
accessible, particularly with regards to travelling and car
parking. There is also a call for a ‘mobile’ or travelling library
service for customers who live further away from our Cardiff
base.
We agree that access for customers coming to the library by car is more difficult in the city centre
(this is also the case for the library staff) but we have had positive comments from other customers
who can now walk to the library or can come by public transport.
We make information about car parking nearby and at a discounted rate available on our web site,
but unfortunately there is no spare car parking facilities available in our building. We have
discussed this and will ask again, but we don’t think this is likely.
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The call for a mobile service is something that has also been raised on other occasions. We
understand the need for this but unfortunately we do not have either the budget or the staffing
level to provide this.
To in some way minimise the location challenge we make every effort to offer customers who
cannot visit us alternatives so that there is equal access to our services.
You do not have to visit us to find out what we have in stock – we can provide lists of the
resources we have in the library, and these can then be sent out to you using our free postal loan
service. Remember that you do not have to pay to return items – use our Freepost address to
return them to us for free.
We provide exhibitions in venues across Wales and support events at local libraries. If you would
like us to provide a display at an event you are organising please let us know. If we are not able to
attend with an exhibition, we can arrange or library marketing materials including information lists
and health leaflets to be sent to you to raise awareness of what we do.
And finally contact us by email, telephone with your enquiries, or to order leaflets and resources –
all enquiries are dealt with in 2 working days and orders dispatched from the warehouse in 5
working days. You can also check on the website for information about what we do.
New Service Standards for 2013
As part of our annual processes we have reviewed the service standards and updated these for
2013.
The major improvement for members is the increase in the number of books you have out on loan
– up from 12 to 15 items.
The standards also make it clear that library membership is valid for one year, and that everyone
needs to renew their membership annually.
We are also making it clear to everyone as they join the library that we do not supply health
promotion models, teaching packs or games. This has been included as we are frequently asked
for these resources and currently we cannot provide them.
All new members will receive the 2013 standards in their library membership packs. The standards
will also be available on our website. If you would like us to send you a copy either by email or
post please contact us.
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Complaints Handling Process and Customer Leaflet
It is good to let you know that we now have available a customer leaflet which
easily explains what you need to do if you are unhappy with any part of our
service.
This leaflet is based on the NHS Wales complaints system ‘Putting Things Right: raising a concern
about the NHS from 1 April 2011’ and the Public Health Wales’ processes.
Copies of the leaflet will be available in all new member packs, on display for all visitors and to
download from our website.
If you would like to receive a copy of this by email or post please contact us.
We are grateful to Mr Mike Smith our Customer Service Excellence Assessor for his comments on
improving this leaflet in the process of its development.
Health Challenge Wales Order Line 0845 606 4050
In the May bulletin we reported that we were preparing a ‘Frequently Asked Questions’ leaflet to
help customers to use the order line more easily.
Sarah Davies has now completed this based on her extensive knowledge in managing the order
line, and as soon as this has been translated into Welsh this will be available for everyone on our
website. We would really welcome your feedback on this and any suggestions for other question
which we can add to make this even more useful.
This will be reviewed and any changes will be made annually.
What’s on – Health Events Calendar
Thank you to everyone who gave us feedback on the pilot version of the
calendar. It is good to let you know that the feedback was positive and also
included some very helpful suggestions for making it an even more useful
tool.
Work is now underway thanks to our web colleagues to get a mock up of what it will look like as an
actual live calendar on the website.
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We also want to include a very useful feature from a calendar produced by the Calderdale Health
Improvement Resource Centre in Halifax. This provides an ‘At a glance’ feature listing all events
for the next six months which can easily be printed off as a small poster.
We know that many of our customers would use this print version as we have frequent calls for the
old printed version which Health Challenge Wales previously provided. While we can’t provide this
original calendar, we hope that this online one with the facility to do a print off will be a good
substitute.
Book Prescription Wales Scheme
This scheme aims to help people with mild to moderate emotional problems to
make use of high quality self-help books that have been specially selected by
psychologists and counsellors working in Wales. The scheme was developed in
2005 by Professor Neil Frude, Clinical Psychologist, with more than 38,000 books
being loaned by libraries in Wales during the past two years.
The Library met with colleagues from the Adult Mental Health and Vulnerable
Groups Team in Welsh Government recently to discuss the work that we will be doing around the
promotion and distribution of this scheme.
A detailed work plan of activities is being drafted around these actions, and we would really
welcome any suggestions from customers as we do this work.
One of our ideas is to collect stories from everyone involved in any way with BPW. We also want
to market BPW at relevant events and conferences. So if you are organising an event and would
like to have an exhibition of the BPW books and publicity materials, please let us know.
And finally, you may have seen the launch in June of the all England scheme ‘Reading Well Books
on Prescription’. It is good to report that the success of the Wales scheme and the work of
Professor Frude were acknowledged at this launch.
At the same time a press release on the Wales scheme was widely sent out as part of our
marketing work. You can get full information about the BPW scheme on the library’s website at
www.publichealthwales.org/health-promotion-library
We will have a regular update on the BPW scheme in future issues of the Bulletin.
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Customer Corner
Customer comment: ‘I’ve only received half of my order of resources – what’s
happened to the rest of them?’
Our response: ’Thank you for letting us know. We can track the order and find out when it was
delivered and who signed for the order. This may solve the problem, but if it doesn’t we’ll
investigate further and if there is a problem with the delivery we will contact the delivery firm so
that they can redeliver if this is necessary’.
Customer comment: ‘I’ve only had the leaflets which I ordered, but the posters are not there?’
Our response: ‘We often get this query from our customers. You need to check the box delivered
carefully as often the posters you need will be underneath the leaflets. To save on delivery costs
the delivery firm will deliver mixed boxes of resources.’
Health Campaigns
We are introducing this as a new feature to support our colleagues in other services in Public
Health Wales who want to get their messages out far and wide. We hope that you will also find this
useful.
Screening for Life July 2013 campaign
This campaign is being held across Wales in July to raise awareness of the
national screening programmes offered by NHS Wales, and to encourage
people to take up free testing for breast, cervical and bowel cancer screening.
The campaign is also promoting the recently launched Wales Abdominal
Aortic Aneurysm (AAA) Screening Programme.
This is the first time all four programmes are being promoted together in a
stand-a-lone campaign.
To find out more about this and what is happening in July visit the web at
www.screeningservices.org.uk, log on to the Screening for Life Facebook
page or search Screening for Life on Facebook or You Tube.
You can contact the Screening Engagement Team in South East Wales on 029 20397222, South
West Wales 01792 459988 and North Wales 01492 860888.
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Stop Smoking Wales
Stop Smoking Wales is a free NHS service to help people in Wales quit smoking.
The service provides:
Clinics for people who want to stop smoking
Information about nicotine replacement therapy or prescription only medication
Carbon Monoxide validation
Behavioural Support
Evaluation shows that people who want to quit smoking are four times more likely to success
when they attend the seven week course.
Between the 6th July and 17th August 2013 a new Saturday Clinic will be piloted in Cardiff at St
David’s Hospital, Canton.
To book an appointment or for further information call 0800 085 2219 or visit the web at
www.stopsmokingwales.com .Stop Smoking Wales also provides brief intervention training for any
professionals who come into regular contact with smokers. The brief intervention training is free.
For all enquiries contact the service on 0800 085 2219 or email [email protected] or
visit the web at www.stopsmokingwales.com
Healthy, Happy, Fairer Communities: Welsh Public Health Conference 2013
The third Public Health Conference jointly organised by Public Health Wales and the Welsh
Government will be held at the Wales Millennium Centre on the 10 and 11 October 2013.
At the same time the World Health Organization’s European Regions for Health Network will for
the first time be holding its annual meeting in Wales. All members of the network are expected and
will be attending the Public Health Conference.
The conference will bring together colleagues from across the public health spectrum to share
best practice and ideas. Objectives include developing understanding and learning on how public
health can influence key areas of health including:
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Health, wealth and wellbeing
Tackling inequalities at local, national and international level
Holistic approaches to wellness across the life course
Excellence in health services
Health and health services in Europe and how these can be improved for individuals and families, communities, and for the people who work in them
Informing policy making and practice
Raising the profile of public health in Wales
Within these broad aims and objectives there will be four main themes for the conference, each
starting with a key-note address. These will be followed by breakout sessions for each of the
themes.
Health, wealth and wellbeing. The section will begin with a review of the impact of the economic downturn on health and of future prospects. The breakout sessions will look at poverty, wellbeing at work, and cutting-edge innovation and health.
Holistic approaches to wellness across the life course. The section will begin with a review of one whole-of-government approach to improving life chances. The breakout sessions will look at health assets, community approaches, early year interventions and the value and drawbacks of legislation in bringing about change.
Tackling inequalities at local, national and international level. The World Health Organization’s ‘Health 2020: the European policy for health and well-being’ must lead to practical action. This session will look at some of the new thinking and new tools being developed by the World Health Organization, and how these might bring a fresh impetus to efforts to improve the chances of those with the poorest health.
Excellence in health services. The section will start with a review of the options and an assessment of progress for health services caught in the vice of falling real resources and growing demands, with every country needing to get more from less. The breakout sessions will look at how staff empowerment, patient feedback and performance information is being used to drive quality improvement, and how services can be adapted to support the poorest communities.
To find out more about the conference and how to register visit the website at or email
[email protected] or phone 029 20823319.
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Customer Service Excellence Visit
The Library’s annual accreditation visit will be taking place on Tuesday 16 July 2013.
We are using all the comments, suggestions and other feedback from our customers in putting
together the evidence for the online application.
We are also grateful to everyone who has agreed to speak to our assessor Mr Mike Smith as part
of the visit.
We will let everyone know how we got on in the September issue of this bulletin.
New Books added to stock
ALZHEIMER'S SOCIETY
Dementia 2013: the hidden voice of loneliness
London: Alzheimer’s Society, 2013
Dementia 2013: The hidden voice of loneliness is Alzheimer's Society's annual report examining
the quality of life for people with dementia.
BOWEN, J.
Bob: no ordinary cat
London: Hodder and Stoughton, 2013
ISBN: 9781444764901
A special edition for children age 11 and above, featuring 8 pages of photographs. 'We are all
given second chances every day of our lives, but we don't usually take them. Then I met Bob.'
James Bowen was a homeless musician, busking on the streets of London to survive. But the
moment he met an injured stray cat with ginger fur and big green eyes, his life began to change.
Together James and Bob the cat faced the world - and won. A purrfectly true 'tail' of love and
friendship to make you smile! Please note contains some drug references.
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CHANAN, G.; MILLER, C.
Rethinking community practice: developing transformative neighbourhoods
Bristol: The Policy Press, 2013
ISBN: 9781447300090
As local communities and public services reel under the impact of global economic turmoil, it is
vital to find more creative ways for the services to work together with those who depend on them
and who also, as citizens, ultimately govern them. Community practice is the name for that
growing part of the relationship by which service providers and local residents collaborate flexibly
and economically to meet needs, boost community strengths and service effectiveness, and link
participative and representative democracy. Combining re-examination of theory with practical
tools and approaches, Chanan and Miller provide a new framework for local involvement strategy,
for policy-makers and practitioners alike. They show how this innovative but still amorphous
movement can become more coherent, both on the ground and in public policy: reforming
community development, building new kinds of neighbourhood partnership, measuring outcomes
objectively, and combining the best innovations of the past three decades into a new synthesis.
COSTA-FONT, J.; HERNÁNDEZ-QUEVEDO, C.
Inequalities in self-reported health: a meta-regression analysis
Working Paper No.32/2013
London: London School of Economics and Political Science, 2013
There is a growing amount of health economics literature in Europe using standardised cross-
country health inequality indexes. Yet, limited efforts have been put forward to examine the extent
to which such evidence is subject to any specific methodological and publication biases despite
studies relying upon different samples, heterogeneous health system institutions and which use
different empirical strategies and data manipulation procedures. We draw upon appropriate
statistical methods to examine the presence of publication bias in the health economics literature
measuring health inequalities of self-reported health. In addition, we test for other biases including
the effect of precision estimates based on meta-regression analysis (MRA). We account for a set
of biases in estimates of income-related health inequalities that rely on concentration index-related
methods and self-reported health measures. Our findings suggest evidence of publication bias that
primarily depends on the cardinalisation of self-reported health and study-specific precision.
However, no robust evidence of other publication biases has been identified. Available online at:
http://www2.lse.ac.uk/LSEHealthAndSocialCare/pdf/LSEHealthworkingpaperseries/LSEHWP32.pd
f
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DORLING, D.
Unequal health: the scandal of our times
Bristol: The Policy Press, 2013
ISBN: 9781447305132
Health inequalities are the most important inequalities of all. In the USA and the UK these
inequalities have now reached an extent not seen for over a century. Most peoples' health is much
better now than then, but the gaps in life expectancy between regions, between cities, and
between neighbourhoods within cities now surpass the worst measures over the last hundred
years. In almost all other affluent countries, inequalities in health are lower and people live longer.
In his new book, academic and writer Danny Dorling describes the current extent of inequalities in
health as the scandal of our times. He provides nine new chapters and updates a wide selection of
his highly influential writings on health, including international peer reviewed studies, annotated
lectures, newspaper articles, and interview transcripts, to create an accessible collection that is
both contemporary and authoritative. As a whole the book shows conclusively that inequalities in
health are the scandal of our times in the most unequal of rich nations and calls for immediate
action to reduce these inequalities in the near future.
HEYMANN, J.; MCNEILL, K.
Changing children's chances: new findings on child policy worldwide
Los Angeles: World Policy Analysis Centre, 2013
Drawing on original data on policies and laws around the world, this report seeks to provide a
global picture of where we stand in terms of policy tools that governments can use to make a
difference in children's life chances. Available online at: http://bit.ly/159bH9j
HORNE, M.; KHAN, H.; CORRIGAN, P.
People powered health: health for people, by people and with people
London: Nesta, 2013
People Powered Health: health for people, by people and with people is intended for leaders,
managers and practitioners across the health and social care system. It draws on experience
across the NHS over many years, and outlines the changes needed to help the health system
make the most of the skills and commitment of employees, patients and communities, in
addressing the biggest strategic challenge for health: the rising importance of long–term
conditions. As it shows, this challenge requires a new balance between health provision for
people, active health management by people, and mutual support with people. The paper draws
on the experience of the six local teams who took part in People Powered Health, which was led
by Nesta and the Innovation Unit from summer 2011 to winter 2012. Following this report we will
be publishing a series of learning products explaining why the People Powered Health approach
Health Promotion Library Bulletin – July 2013
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works, what it looks like and the key features needed to replicate success elsewhere. Available
online at: http://www.nesta.org.uk/library/documents/PPHforpplbyppl2.pdf
HUBLEY, J.; COPEMAN, J.; WOODALL, J.
Practical health promotion. 2nd Ed.
Cambridge: Polity Press, 2013
ISBN: 9780745663166
The second edition of this textbook has been fully revised to provide a totally up-to-date guide to
the practical aspects of promoting health. Focusing on the range of skills needed to become an
effective practitioner, it takes readers step-by-step through the different settings in which health
promotion takes place, and the various tools they might employ. The book offers accessible and
comprehensive coverage of all the key topics in contemporary health promotion, including
chapters on health promotion through the lifespan, one-to-one communication, working with
groups, using the media and digital technologies, advocacy, and planning and management. As
well as incorporating the most recent government policies and initiatives in public health, the new
edition draws on the very latest literature and statistics. In particular, there is new and expanded
material on issues such as: community initiatives and social capital; novel resources offered by
digital technologies; health literacy; health in the media; stress in the workplace, and much more.
JAKUBOWSKI, E.; SALTMAN, R.B. (EDS)
The changing national role in health system governance: a case-based study of 11
European countries and Australia.
Observatory Studies Series No. 29. 2013
Copenhagen: World Health Organization Regional Office for Europe, 2013
ISBN: 9789289000031978
This report by the Observatory gives a both broad and specific picture of recent
international/European issues and initiatives; successes as well as difficulties and shortcomings.
Together with other international outlooks, it leads us to the conclusion that Sweden shares many
fundamental challenges with other countries. There are strong implicit forces for improved central
coordination in fields like knowledge management and IT. At the same time, there are strong
forces for decentralizing information and decision-making to individual patients and users of social
services. Public health, as well as integrated care for people with multiple needs, are issues that
largely have to be locally implemented. These aspects of centralization and decentralization seem
to be relatively independent of political structures. Available online at:
http://www.euro.who.int/__data/assets/pdf_file/0006/187206/e96845.pdf
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MALIK, K.
Human Development Report 2013: The Rise of the South: Human Progress in a
Diverse World
New York: Human Development Report Office (UNDP), 2013
ISBN: 9789211263404
The 2013 Human Development Report, The Rise of the South: Human Progress in a Diverse
World looks at the evolving geopolitics of our times, examining emerging issues and trends and
also the new actors which are shaping the development landscape. The Report argues that the
striking transformation of a large number of developing countries into dynamic major economies
with growing political influence is having a significant impact on human development progress.
Available online at: http://hdr.undp.org/en/media/HDR_2013_EN_complete.pdf
MANCINI, F.
New technology and the prevention of violence and conflict
New York: International Peace Institute, 2013
This report explores the ways in which ICTs and the data they generate can assist
international actors, governments, and civil society organizations to more effectively prevent
violence and conflict. It examines the contributions that cell phones, social media, crowdsourcing,
crisis mapping, blogging, and big data analytics can make to short-term efforts to forestall crises
and to long-term initiatives to address the root causes of violence. Five case studies assess the
use of such tools in a variety of regions (Africa, Asia, Latin America) experiencing different types of
violence (criminal violence, election-related violence, armed conflict, shortterm crisis) in different
political contexts (restrictive and collaborative governments). Available online at:
http://www.ipinst.org/media/pdf/publications/ipi_epub_new_technology_final.pdf
NATIONAL INSTITUTE FOR HEALTH AND CARE EXCELLENCE
Physical activity: brief advice for adults in primary care: guidance
NICE Public Health Guidance 44
Manchester: National Institute for Health and Care Excellence, 2013
ISBN: 9781473101432
This guidance aims to support routine provision of brief advice on physical activity in primary care
practice. The recommendations cover: identifying adults who are inactive; delivering brief advice;
following up brief advice; incorporating brief advice in commissioning; systems to support brief
advice; information and training to support brief advice. Available online at:
http://guidance.nice.org.uk/PH44/Guidance/pdf/English
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O'FARRELL, M.
Instructions for a heatwave
London: Tinder Press, 2013
ISBN: 9780755358823
The novel from Costa-Novel-Award-winning novelist Maggie O'Farrell: a portrait of an Irish family
in crisis in the legendary heatwave of 1976. It's July 1976. In London, it hasn't rained for months,
gardens are filled with aphids, water comes from a standpipe, and Robert Riordan tells his wife
Gretta that he's going round the corner to buy a newspaper. He doesn't come back. The search for
Robert brings Gretta's children - two estranged sisters and a brother on the brink of divorce - back
home, each with different ideas as to where their father might have gone. None of them suspects
that their mother might have an explanation that even now she cannot share.
PARKER, S. (ED)
The squeezed middle: the pressure on ordinary workers in America and Britain
Bristol: The Policy Press, 2013
ISBN: 9781447308935
As wages stagnate but living costs keep rising, the pressure on working people grows more
intense. The issue of living standards has become one of the most urgent challenges for
politicians in both Britain and America. 'The squeezed middle' brings together experts from both
sides of the Atlantic to ask what the UK can learn from the US. American workers have not
benefited from growth for an entire generation - the average American worker earned no more in
2009 than in 1975. Now British workers are undergoing a similar experience. No longer can they
assume that when the economy grows their wages will grow with it. This collection brings together
for the first time leading economic and policy thinkers to analyse the impact of different policies on
those on low-to middle incomes and to explain what lessons the UK can learn from America's 'lost
generation'. This timely book is essential reading for everyone concerned about the living
standards crisis, an issue which could decide elections as well as shaping the future for millions of
working families.
RIDLER, C.; DINSDALE, H.; RUTTER, H.
National Child Measurement Programme: Changes in children’s body mass index
between 2006/07 and 2011/12
Oxford: National Obesity Observatory, 2013
This report presents analysis of data from the first six years of the National Child Measurement
Programme (NCMP) and describes the changes that have taken place across survey years in the
body mass index (BMI) of children aged 4–5 and 10–11 years attending state maintained schools
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in England. Prevalence of obesity and mean BMI (adjusted for age) have been used to
summarise the BMI of the child population by school year and sex. Analysis has also been
conducted to examine changes by level of socioeconomic deprivation, by ethnic group, and across
the BMI distribution. Available online at: http://www.noo.org.uk/NCMP/National_report
RIGHT CARE NHS atlas of variation in healthcare for people with live disease: reducing unwarranted variation to increase value and improve quality Right Care, 2013
The NHS Atlas of Variation in Healthcare for People with Liver Disease uses data sets in the form
of maps to reveal the extent of variations in services and outcomes. This Atlas reveals widespread
variation: in the prevalence of risk factors for liver disease, including Hepatitis infection, obesity
and alcohol abuse; in emergency admissions and routine treatments and operations; in the
expenditure on liver disease services across the NHS. Also available online at:
http://www.rightcare.nhs.uk/index.php/atlas/liver-disease-nhs-atlas-of-variation-in-healthcare-for-
people-with-liver-disease/
SOLOMON, A.
Far from the tree: a dozen kinds of love
London: Chatto and Windus, 2013
ISBN: 9780701176112
This book tells the stories of parents who learn to deal with their children and find meaning in
doing so. This title introduces us to families coping with deafness, dwarfism, Down syndrome,
autism, schizophrenia, disability, with children who are prodigies, who are conceived in rape, who
become criminals, who are transgender.
STEVENS, A.
Doodlemum: a year of family life
London: Two Roads, 2013
ISBN: 9781444768046
Most parents photograph their children growing up, but Doodlemum (Angie Stevens) posts a
drawing of her children and their family life on her blog every night (after the kids have gone to
sleep). She draws everything from holidays to pets, tantrums to camping. All captured in a few key
strokes of the pen. Angie Stevens's enthusiasm for drawing developed in childhood and she went
on to study illustration at the Unviersity of Westminster. After shis, she says, came 'the tsunami of
children and marriage' but her passion for drawing never left her. After the birth of her third child, 'a
bit exhausted, sleep-deprived and probably suffering from a bit of post natal depression', her
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husband bought her a collection of Moleskine notebooks and suggested it might help to start
drawing again. It did, and in 2010 the Doodlemum blog was born. Over 1000 illustrations later,
Doodlemum is established. This is the book her fans have been asking for - perfect for them and
for those who will fall in love with this tender and funny picture of family life in all its messy glory.
THOMSON, H. ET AL
Health impact assessment of housing improvements: a guide
Glasgow: ScotPHN; NHS Health Scotland, 2013
This guide updates the previous guide published in 2003. It has been written to help those doing a
health impact assessment of a housing proposal. The document: • Provides background
information on housing conditions and housing policy in Scotland; • Contains a review of research
evidence on housing and health; • Gives guidance on applying this evidence in the context of a
health impact assessment; • Summarises some HIA case studies and sources of evidence.
Available online at:
http://www.scotphn.net/pdf/2013_02_26_HIA_of_Housing_Improvements_Guide1.pdf
UNIVERSITY COLLEGE LONDON INSTITUTE OF HEALTH EQUITY
Working for health equity: the role of health professionals
London: University College London, 2013
This report demonstrates that the healthcare system and those working within it have an important
and often under-utilised role in reducing health inequalities through action on the social
determinants of health. The health workforce are, after all, well placed to initiate and develop
services that take into account and attempt to improve the wider social context for patients and
staff. The report discusses the best ways to reduce inequities through workforce education and
training, practical actions to be taken during interactions with patients, ways of working in
partnership, and the role of advocacy. It also includes a section on the health system, which
analyses which mechanisms and structures are supportive of actions to reduce health inequality,
and where further development might be needed. Available online at:
http://www.instituteofhealthequity.org/projects/working-for-health-equity-the-role-of-health-
professionals
Health Promotion Library Bulletin – July 2013
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WELSH GOVERNMENT / LLYWODRAETH CYMRU
The Strategy for Older People in Wales 2013-2023
Cardiff: Welsh Government, 2013
ISBN: 9780750494922
This third phase of the Strategy focuses on ensuring that older people in Wales have the
resources they need to deal with the challenges and opportunities they face. Older people should
expect to be able to participate as fully in society as they desire, including: contributing to
community and family life, influencing decisions and having their needs met. Available online at:
http://wales.gov.uk/topics/health/publications/socialcare/strategies/older/?lang=en
WELSH GOVERNMENT
NHS Wales: delivery framework 2013-14 and future plans
Cardiff: Welsh Government, 2013
ISBN: 9780750492966
This document explains the delivery priorities for NHS Wales. They are aligned with government
policy and the need to improve standards. Available online at:
http://wales.gov.uk/topics/health/publications/health/strategies/framework/?status=close.d&lang=e
n
WELSH GOVERNMENT
Together for Health – a Heart Disease Delivery Plan. A Delivery Plan up to 2016 for
NHS Wales and its Partners
Cardiff: Welsh Government, 2013
ISBN: 9780750493253
Welsh Government want to reduce preventable heart disease and ensure that those affected by it
have timely access to high quality services. The delivery plan explains how they will achieve this.
Available online at:
http://wales.gov.uk/topics/health/publications/health/reports/heart_plan/?lang=en
Health Promotion Library Bulletin – July 2013
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WELSH GOVERNMENT; NATIONAL STATISTICS
Welsh Health Survey 2012: Initial Headline Results
SDR 72/2013
Cardiff: Welsh Government, 2013
These statistics on the health and health-related lifestyle of people living in Wales are
based on data from the Welsh Health Survey 2012. The release contains some initial headline
results. The main report of the survey will include more detailed information and will be published
in September 2013. Available online at:
http://wales.gov.uk/topics/statistics/headlines/health2013/welsh-health-survey-2012-initial-
headline-results/?lang=en
WILLIAMS, L.
The Prime Minister’s Challenge on Dementia: Delivering major improvements in
dementia care and research by 2015: Annual report of progress
London: Department of Health, 2013
This progress report sets out the achievements toward delivering major improvements in dementia
care and research by 2015. Available online at: https://www.gov.uk/government/publications/the-
prime-ministers-challenge-on-dementia-annual-report-of-progress
WORLD HEALTH ORGANIZATION REGIONAL OFFICE FOR EUROPE
Exploring patient participation in reducing health-care-related safety risks
Copenhagen: World Health Organization Regional Office for Europe, 2013
ISBN: 9789289002943
Patients’ rights have been formulated in a number of documents and guidelines from various
international bodies. Laws and declarations on patients’ rights do not automatically make health
care safer, but can help to empower patients. Empowered patients are in a better position to
manage their own health and health care and to participate in efforts to improve safety. The report
presents an overview of legal aspects influencing patient safety and describes examples of patient
involvement. It highlights the need to strengthen a continuum of information between various
levels of care, including patient experiences, health literacy and engagement. The work is
expected to contribute to the wider process of evidence collation aimed at finding efficient ways to
build realistic and informed expectations of health care, while encouraging patients to be vigilant
and knowledgeable to ensure maximum safety standards. Recommendations are formulated with
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respect to the macro, meso and micro levels of health service delivery. Available online at:
http://www.euro.who.int/__data/assets/pdf_file/0010/185779/e96814.pdf
WORLD HEALTH ORGANIZATION REGIONAL OFFICE FOR EUROPE
The European health report 2012: charting the way to well-being
Copenhagen: World Health Organization Regional Office for Europe, 2013
While the overall level of health across the WHO European Region has clearly improved,
European health statistics show inequities within and between countries, according to the
European health report 2012. The report is WHO/Europe's flagship publication, issued every three
years. The report covers the Region's 53 countries and nearly 900 million people, revealing that
people are living longer and healthier lives. Life expectancy is rising across the Region, increasing
by 5 years since 1980 to reach 76 years in 2010. Available online at:
http://www.euro.who.int/__data/assets/pdf_file/0003/184161/The-European-Health-Report-2012,-
FULL-REPORT-w-cover.pdf
WORLD HEALTH ORGANIZATION; FIA FOUNDATION; THE GLOBAL ROAD
SAFETY PARTNERSHIP; THE WORLD BANK
Pedestrian safety: a road safety manual for decision-makers and practitioners
Geneva: World Health Organization, 2013
ISBN: 9789241505352
This manual describes: the magnitude of pedestrian deaths and injuries; key risk factors; ways of
assessing the pedestrian safety situation in a given setting and prepare an action plan; and how to
select, design, implement and evaluate effective interventions. The manual stresses the
importance of a comprehensive, holistic approach that includes engineering, legislation and
enforcement as well as behavioural measures. It also draws attention to the benefits of walking,
which should be promoted as an important mode of transport given its potential to improve health
and preserve the environment. Available online at:
http://apps.who.int/iris/bitstream/10665/79753/1/9789241505352_eng.pdf
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All were achieved within 2 working days for enquiries and 5 working days for Health Challenge
Wales leaflets.
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