Health Hero Network, Inc. Making Connections for Life™

Confidential – All Materials Copyright Health Hero Network, Inc 2004. Health Buddy® and Health Hero® are registered trademarks of Health Hero Network, inc.

The Continuum of Care

Health Buddy® System for Chronic Care Improvement

Empower the Patient

• Guided self-assessment

• Personalized education

• Connection to provider

Empower the Provider

• Timely actionable information

• Decision support tools

• Data for research/public health

Behavior Modification

Components of Health Buddy System• Monitoring Technologies

In-home monitoring technologies guide patients in self-care, education and the collection of clinical information including health self-assessment, symptoms, and vital signs.

• Clinical Information DatabasesClinical and patient information is securely transmitted and stored in databases

that enable tracking and evaluation of outcomes across settings.

• Decision Support ToolsWeb-based patient management tools enable care providers to efficiently monitor

groups of patients using reports, trends, and risk stratification.

• Health Management ProgramsInteractive scripted content based on standard practice guidelines for major

diseases educates patients, enhances medication compliance, and changes patient behavior.

• Content Development ToolsRobust software tools enable health management program development, with

dynamic branching logic, flexible question taxonomy and variable patient responses.

• 4 button self-explanatory action

• No computer skills required

• Delivered directly to patient’s home

• Easy to hook up with telephone

• Non-intrusive

• Lifestyle flexible

• Daily patient partnering

• Timely patient education

• Tested with a broad range of patients

• Port for connection to home medical devices

Health Buddy® Appliance

Medical Device Integration

Blood Pressure Monitors*

Blood GlucoseMonitors

Digital Thermometry*Peak Flow Meter* Digital

WeightScale

Open architecture can be developed to interface to a variety of home medical devices.

* As of 5/2004, Pending FDA approval

Building the Trust Relationship

• PersonalizationTreat the patient as an individual, not a “thing”

• Dynamic Interaction

Branching Logic“Don’t treat me like I’m stupid”

Perceived Variety“Keep my attention, keep it interesting to me”

A Call to Action for the Patient“Don’t treat me like I’m incapably of helping myself”

• The system works by empowering Human ACTION

Health Buddy® Appliance

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Risk Assessment Survey

ehavior

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Risk Intervention Dialogues• motivational• informational• educational• incentivesSM

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Dynamic Risk Assessment

Challenges of Building the Model

• How much content is enough on a given day?

• Language and Culture

Device Limitations

Variety of Choice

International deployment

• Data Integrity vs. Patient Interaction

• The Key to Compliance

The human touch

Sample Programs In-Use

• Congestive Heart Failure

• Coronary Artery Disease

• Pediatric Asthma

• Adult Asthma

• Hypertension

• COPD

• Cystic Fibrosis

• Co-Morbid Congestive Heart Failure/Diabetes

• Co-Morbid Hypertension/COPD

• Diabetes

• Co-Morbid Diabetes/ Hypertension

• Depression

• Bi-polar Disorder

• Senior Wellness

• Co-Morbid Congestive Heart Failure/Diabetes

• Co-Morbid Hypertension/Chronic Obstructive Pulmonary Disease

Program Flesch Index (%)

Flesch-Kincaid Grade Level

Chronic Heart Failure 76.6 4.9

COPD 76.9 4.7

Diabetes Mellitus 71.5 5.7

Hypertension 77.7 4.6

Major Depressive Disorder 72.8 5.1

 

Readability of Health Management Programs

Patient Satisfaction

Measure Traditional Health HeroNetwork

Patients Managed Per CM

133 133

Average # Calls / Day 27 (based on 1/wk/pt)

10

Average Length of Out Bound Call

20 min 2 min 41 sec

Total Time / Day for CM

9 hours 53 min

Estimated Nurse:Patient Ratio

1:100 1:500

Frequency of Monitoring

WEEKLY DAILY

Health Hero Technology Realizes 5x Increase in Productivity

Improves Productivity & Efficiency