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HEALTHCARE:

Q. How testing is done in Health care domain?

A. In Healthcare domain, we can deal with Health insurance and Validation Testing are the best

things whatever may be the application may be. For Healthcare domain, we need to

concentrate on HIPPA rules for USA based Clients.

Q. Give some examples for Areas in Healthcare Industry?

A. Hospital Management, Health Insurance system, Claim Processing system etc..

Q. Modules in Hospital Management System

A: Base Modules are:

Appointments

Registration

Consultation (OP)

Ward Management(IP)

Billing and Accounts

Packages and Health Plans

Corporate and Insurance

Electronic Medical Records

Services (Test/Results)

Specialty Modules are:

Cardiology

Nephrology

Gastro-Enterology

Ophthalmology

Obstetrics and Gynecology

Orthopedics

Physiotherapy

Neurology

Oncology

Dermatology

Medical Imaging

Ayurvedic Medicine

Chinese Medicine

Herbal Treatment

Add-on Modules are:

Stores and Pharmacy

Dietary

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Blood Bank

Waste management

Complains/ House Keeping

Financial Accounting

Attendance and Payroll

Duty Roster SystemOT Management

Radiology

Emergency/ Casualty

Ambulatory Services

Medical Transcription

Linen and CSSD

Material Management

Asset Management

Q. What are the Challenges Faced by Testers in the Healthcare Domain?

A. Challenges Faced by Testers in the Healthcare Domain are as follows:Testing Healthcare software is a difficult task for testers as it requires a vast knowledge of the

domain. It also poses many challenges because of the complexity of the design, diagnosis, and

the day to day development of the patient. Moreover, the product needs to conform to various

Safety and Regulatory Standards such as IHE, HL7 and others.

With an increase in the demand for Healthcare software, there is also a rise in the complexity of

the product.

1. Healthcare Standards

Testers should be aware of the various standards in the healthcare domain such as DICOM,

HIPAA and others while testing the product for various aspects. Testing a healthcare product

without having knowledge of the various standards will result in the inadequacy of testing.

2. Domain and System Knowledge

Testers should be well aware of the various functionality, clinical usage, the environment the

software will be used and others while testing healthcare products.

3. Safety and Hazards

If the healthcare product is not tested adequately for safety and hazards, it will have a fatal

impact not only on the product but also on the patient. Testers must be able to identify the

various hazards and their impact.

4. Process Compliance

Healthcare products also need to comply with various standards like FDA, ISO and CMMI before

they can be used. Testers must be well trained on the various standards so as to ensure that the

product meets the requirements of the various standards.5. Cross Dependency of Software

Complex software has different components and layers. Changes in one component or layer

can lead to some side effects on the other. Testers must ensure that there will be no side

effects on the other layers whenever there are changes.

Q. What are the terms in Health Care?

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A. Common Healthcare terms:

1. Payer

2. Plan

3. Provider

4. Member

5. Subscriber6. Claim

7. Product

8. COB (Coordination of benefits)

9. PCP (Primary Care Provider)

10. Capitation

11. HIPAA

Q. Why we do UAT testing in healthcare domain testing?

A. UAT testing in healthcare domain testing:

Healthcare Organizations (HCOs) buy complex software that require frequent upgrades, hot

fixes and service packs. Given the criticality of the software, they would like to ensure that the

software works flawlessly before they go live with a major release. User Acceptance Testing

(UAT) is done to ensure the software meet user expectations by:

Validating that the software is functionally fit for purpose.

Validating business workflows.

Validating performance measures.

Q. What are the advantages of HealthAsyst UAT services to the HCOs?

A: HealthAsyst UAT services offer several key advantages to the HCOs:

Deep healthcare domain knowledge of the testers. Save significant amount of clinical staff time.

Ability to address demand fluctuations - Flexibility to ramp up and down depending on work

load.

Q. What are the challenges in executing UAT in HCOs?

A. HCOs face challenges in executing UAT properly because of:

Paucity of time with the clinical staff who are often called upon to do it.

Considerable effort required for Test data setup and Test environment validation.

Q. What is the approach, strategy or methodology followed to derive effective system tests

for health care domain products?

A. Since in healthcare domain the database is going to expand vigorously, load and

performance testing (automated) is a must. Regarding functional testing - the test cases and

scenarios will be based on software system requirements document, and will also depend on if

it is a web based architecture or client server based or standalone. Based on this the unit

testing, module testing, integration testing etc. will be done.

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DOMAIN: BANKING

Q.What should test in BANKING DOMAIN application?A. You would like to test:

Banking Workflows

Data Integrity issues

Security and access issues

Recovery testing

All the above needs to be tested in the expected banking environment (hardwares, LAN, Op Sys,

domain configurations, databases)

Q. What is special about testing in the banking industry?

A. There are 3 characteristics that pose specific challenges to testing for banks:

1. Frequently changing market and regulatory requirements

2. High data confidentiality requirements

3. Complex system landscapes including legacy systems