ACI Global Training Newsletter - May 2016

HEADLINES

32nd DNA Seminar in Montego Bay, Jamaica on “Aviation statis-

tics and indicators”

4

Meet our newest GSN Gold Diploma graduates 8

Inaugural opening of the ACI training centre at Sangster Interna-

tional Airport in Montego Bay, Jamaica

12

Global Training photo gallery 16

Certificate in Airside Safety soon to be offered in French – à venir

bientôt en français

22

Certificate in Airside Operations 24

Course calendar, June–July 2016 26

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32nd DNA Seminar in Montego Bay, Jamaica on “Aviation sta-

tistics and indicators”

By John Webster, Senior Manager, Global Training

The 32nd Developing Nations Airport (DNA) Assistance Programme seminar was held

in Montego Bay, Jamaica and accommodated by our gracious hosts MBJ Airports

from 25–26 April, 2016. This workshop was centred on “Aviation statistics and indica-

tors.”

I had the privilege of attending and assisting in moderating the seminar, which wel-

comed 27 participants from 14 countries across ACI Latin America-Caribbean’s (ACI

LAC) membership. Countries represented at the seminar included Antigua and Barbu-

da, Bahamas, Barbados, Bonaire, Chile, Columbia, Costa Rica, Curacao, Ecuador,

Jamaica, Guyana, Panama, Suriname and Trinidad and Tobago.

The objective of the seminar was to introduce participants to the nomenclature and

methods used to collect and produce aviation statistics and indicators for the purpose

of international comparability. Special attention was placed on defining, measuring

and analyzing airport traffic and financial data. Themes included techniques for accu-

rate traffic measurement; connectivity measurement; development and analysis of key

performance indicators; traffic seasonality; and the rudiments of air transport demand

forecasting.

Group photo taken during the 32nd DNA Seminar in Montego Bay

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32nd DNA Seminar in Montego Bay, Jamaica on “Aviation sta-

tistics and indicators” (continued)

On the first day of training, CEO of MBJ Airports, Dr. Rafael Echevarne, issued a wel-

come to all participants. Dr. Echevarne was instrumental in bringing this seminar to

the Caribbean given the need for this type of training, which he identified in his past

position as Director of Economics at Airports Council International (ACI) World.

After Dr. Echevarne’s initial statements, the seminar officially started with introductory

remarks and a presentation from the Director General ACI LAC, Javier Martinez Bota-

cio, who gave the students an overview of ACI, our mission and our services and

products for member airports.

We were very fortunate to have a very talented group of instructors from the ACI Eco-

nomics and Statistics Department, as well as the ACI Global Training faculty, includ-

ing:

Patrick Lucas, Senior Manager, Economics and Statistics, ACI World

Liying Gu, Managing Director, Finance and Research, ACI North America

Aram Karagueuzian, Manager, Airport Traffic Statistics and Forecasts, ACI World

Attilio Costaguta, ACI Instructor, ACI Global Training

During the two-day seminar, many economic subject areas were explored, with the

students participating in practical exercises developed by the instructors. From the

many sessions that were offered, the areas that generated the most interests were:

airport traffic statistics;

airport financial data and key performance indicators; and

seasonality in airport traffic data and forecasting

By the end of the seminar, participants had a good overview of the international statis-

tical system related to air transport and a strong grounding in key aspects of the air-

port industry as seen through a statistical lens.

Judging from the feedback of the instructors and attendees, there was a sustained

high level of interest throughout the seminar. It seems very likely that the topic of avia-

tion statistics, under the economics portfolio, will be a permanent feature of the ACI

DNA programme moving forward.

I feel truly fortunate to have been on site for this seminar, and to have met some of

the ACI LAC membership. On behalf of the ACI DNA Programme, I would like to per -

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32nd DNA Seminar in Montego Bay, Jamaica on “Aviation sta-

tistics and indicators” (continued)

sonally thank Dr. Rafael Echevarne for his support of this workshop, as well as the in-

valuable assistance of Kerone Barnett-Jackson, Human Resource Manager for MBJ

Airports. I would also like to extend thanks for the fantastic personal support of Javier

Martinez Botacio, as well as all the facilitators and attendees for making this seminar

such a great success.

Upcoming ACI DNA seminars

About the ACI DNA programme

With the accelerating growth of aviation worldwide, the need to increase airport excel-

lence in the fields of management, economics, safety, security and operations in de-

veloping countries is also growing. In order for ACI to play an even stronger role and

to increase the capacity already provided by the semi-annual ACI Fund seminars, the

World Governing Board approved the creation of the ACI DNA programme.

For further information regarding the ACI DNA programme, please contact us at:

dna@aci.aero

DNA SEMINAR SCHEDULE

Seminars Date Language Location

Airport Leadership

Workshop

22–23 October 2016 English Maputo, Mozambique

Air Service Develop-ment Workshop

22–23 October 2016 English Maputo, Mozambique

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Meet our newest GSN Gold Diploma graduates

By Issa Castro, Manager, Global Training

As the Global Safety Network (GSN) Diploma Programme reaches its 10th year, we

are proud to continuously welcome new graduates and increase the number of airport

experts dedicated to professional learning that wish to promote and implement airport

safety operations. I am pleased to introduce our latest Gold Diploma graduates, each

of whom have completed all six specialized safety courses.

Asif Masiuddin, Special Technical Support, Abu Dhabi Airports Company

“My main reason for completing the full GSN Diplo-

ma Programme was to update and acquire

knowledge of SMS and regulatory requirements for

airports.

“The videos and experiences shared by the in-

structors—presented as part of each course mod-

ule—were helpful in providing practical examples

of the course’s content.

“Successfully completing the programme will help

me to disseminate the acquired knowledge to my

team and to advance my own professional career.

I highly recommend GSN to every individual work-

ing in the airport industry, and especially to those

working in SMS, operations and compliance.”

Photo: Asif Masiuddin received his GSN Gold

Diploma on 21 April 2016 in Abu Dhabi, UAE.

Asif initially intended to study Aeronautical Engineering, but due to unavailability of the programme in his hometown, he completed a Mechanical Engineering degree instead. Prior to joining the Engineering Department of Abu Dhabi Airports Com-pany in August 2008, Asif worked in the planning, design, engineering and con-struction of airports and airfields. His hobbies include volunteer work with organi-zations involved in environment and sustainability; he presently works with the EWS-WWF in the United Arab Emirates and the Environment Agency in Abu Dha-bi.

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Meet our newest GSN Gold Diploma graduates (continued)

Ipfi Nthakheni, Head of Department, Airside, OR Tambo International Airport

“The GSN Diploma Programme was identified as crucial and compulsory for safety

personnel such as myself. It was important to be well-trained on the legal require-

ments for the aerodrome in order to guide the team effectively. Given my background

as an Environmental Officer, GSN has helped fast track the closing of gaps in my un-

derstanding of airside operations. I am now in a better position to make informed deci-

sions and to be able to assess safety issues from both the operator and compliance

standpoint.

“The case studies, the input from the other airports and the videos that show real life

incidents on other aerodromes, including OR Tambo International Airport, were most

helpful. The ACI instructors should also be commended for their great work. I am

grateful to have new friends and mentors who have provide guidance in regards to air-

port safety and staff management.

“Since GSN teaches a systematic approach to safety, I would recommend this pro-

gramme as a good foundation for building effective SMS programmes and improving

the safety performance of airports.”

Stanley Msibi, Chief Training Officer, Corporate Office from Airports Company

South Africa (ACSA)

“I completed the GSN Diploma Programme as part of my development plan as an Air-

craft Rescue and Firefighting (ARFF) trainer. GSN highlighted international standards

and it gave me a broader understanding of airside operations with regards to safety

and ARFF.

“I will always remember the practical components of all GSN courses, particularly per-

Ipfi joined Airports Company South Africa (ACSA) six years ago and with SMS train-

ing as part of her development plan, she continues to learn about the airport envi-

ronment. She enjoys music, reading, boot camp classes and is happiest being in

Venda, a district in the Limpopo Province of South Africa. Ipfi studied Environmental

Science at the Tshwane University of Technology. She will be starting her studies to-

wards a management development programme in June 2016.

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Meet our newest GSN Gold Diploma graduates (continued)

forming audit exercises, recording all observed non-conformances and sharing recom-

mendations via group presentations. This taught me how to go about identifying, re-

cording and rectifying non-conformances, as well as preparing our airport for an air-

side audit by our regulator.

“I would recommend this programme to all airside users in order to make our airside

environment safer for everyone.”

For more information on the GSN Diploma Programme, please click here.

Stanley joined ACSA in February 1998 as a junior firefighter and rose up the ranks to

the position he holds today. He has an honours degree in Industrial Psychology as

likes to stay abreast with new developments in the aviation industry even if they are

not directly related to his job. Stanley also enjoys interacting with people from differ-

ent cultural, racial and ethnic backgrounds to understand their way of life.

Ipfi Nthakheni (left) and Stanley Msibi (right) received their GSN Gold Diplomas on 18 March 2016 in Johannesburg, South Africa

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Inaugural opening of the ACI training centre at Sangster Inter-

national Airport in Montego Bay, Jamaica

By John Webster, Senior Manager, Global Training

From 18–22 April 2016, I had the privilege of attending the first course, “Global Safety

Network (GSN) 1 – Safety Management Systems,” at the new ACI training centre at

the Sangster International Airport operated by Montego Bay Jamaica (MBJ) Airports in

Montego Bay, Jamaica.

At this inaugural opening, Dr. Rafael Echevarne, CEO, MBJ Airports presented the of-

ficial plaque that designated the facility as one of fifteen ACI training centres world-

wide. Dr. Echevarne reiterated his commitment to professional excellence for airports

in training. In keeping with this commitment, MBJ Airports will be hosting the full range

of GSN courses at their training centre in 2016 in addition to the joint ACI/ICAO Aero-

drome Certification course.

This initial GSN 1 course was delivered by Wally Walker, ACI Instructor to a class of

15 students from MBJ Airports and the ground handling organization, Jamaica Dis-

patch Services.

From left: John Webster, Senior Manager, Global Training, ACI World; Dr. Rafael Echevarne, Montego Bay Airport

CEO

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Inaugural opening of the ACI training centre at Sangster Inter-

national Airport in Montego Bay, Jamaica (continued)

This particular course provided all attendees with a comprehensive overview of Safety

Management Systems (SMS) and an understanding on how to implement it correctly

in their airport environment.

The classroom and practical exercises conducted on the airside of Sangster Interna-

tional Airport offered essential guidance on how their respective SMS complies with

the local Civil Aviation Regulations and ICAO Standards and Recommended Practic-

es.

It was evident that the group gathered for this course had a wealth of knowledge and

experience in their respective fields, and there were several lively discussions on the

different challenges each of them faced in their own working environment.

By the end of the training, it was clear that everyone was eager to share their learn-

ings in order to encourage that the course becomes the valuable mechanism it was

intended to be—that is, enabling students with the appropriate learning tools to facili-

tate developing, implementing and operating an effective SMS at their airport.

Photo: Montego Bay Training Centre’s classroom

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Inaugural opening of the ACI training centre at Sangster Inter-

national Airport in Montego Bay, Jamaica (continued)

Given the very positive feedback from our participants, it is anticipated that the re-

maining GSN courses will be well received. ACI looks forward to building on the great

training relationship with MBJ Airports who are dedicated to meeting the educational

needs of airport professionals on a national, regional and global level.

Please see below the full list of courses that will be offered at Sangster International

Airport for 2016:

Upcoming ACI safety courses:

Date Month Course

27–1 June-July GSN 4 – Working with Annex 14

4–8 July GSN 5 – Advanced Safety Management Systems

5–9 September GSN 3 – Emergency Planning and Crisis Management

12–16 September GSN 6 – Aerodrome Auditing and Compliance

10–14 October ACI/ICAO Aerodrome Certification*

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Global Training photo gallery

We enjoy sharing the accomplishments of ACI course participants around the world.

Thank you to all our satisfied attendees, we hope to welcome you to another ACI

training in the near future!

Airport Service Quality (ASQ) Workshop

4–5 April 2016, Cape Town, South Africa

ACI-ICAO Aerodrome Certification

4–8 April 2016, Montreal, Canada

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Global Training photo gallery (continued)

Implementing Branded Customer Service Programmes at Airports

4–8 April 2016, Incheon, South Korea

Airport Master Planning

11–15 April 2016, Dublin, Ireland

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Global Training photo gallery (continued)

Airport Safety Management Systems Implementation

11–15 April 2016, Port of Spain, Trinidad and Tobago

GSN 5: Advanced Safety Management Systems

17–21 April 2016, Abu Dhabi, UAE

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Global Training photo gallery (continued)

GSN 1: Safety Management Systems

18–22 April 2016, Montego Bay, Jamaica

ACI-ICAO Airport User Charges

25–29 April 2016, Dublin, Ireland

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Global Training photo gallery (continued)

R

We have multiple training opportunities in the following ACI Global Training course cat-

egories:

Contact us today at training@aci.aero if you would like to schedule an ACI course to

be held at your airport.

GSN 2: Airside Safety and Operations

25–29 April 2016, Montego Bay, Jamaica

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Certificate in Airside Safety soon to be offered in French – à

venir bientôt en français

Airports Council International and the Online Learning Centre are delighted to an-

nounce the June 2016 release of the Certificate in Airside Safety in French.

Due to popular demand from many airports in French speaking regions across the

globe, all five online safety courses have been translated and are currently in develop-

ment.

The Certificate in Airside Safety provides participants with a broad understanding of

the key elements of airside safety and how these elements interact as part of the air-

port’s overall safety management system.

The course is ideal for initial or recurrent safety training for all airport employees and

service provider personnel.

The ACI Certificate in Airside Safety includes the following five online courses:

Airside Safety

Safety Management Systems

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Certificate in Airside Safety soon to be offered in French – à

venir bientôt en français (continued)

Human Factors Safety

Runway Safety Management

Wildlife Hazard Management

Expected release date: June 2016

For more information visit our website www.olc.aero or contact enrolments@olc.aero

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Certificate in Airside Operations

Airport professional development

“A very informative, interesting and challenging course.”

“Anyone working in airport management should complete this course.”

“Excellent course—a must for airport operators.”

Join the hundreds of airport personnel currently enrolled in the ACI Certificate in Air-

side Operations. This online course is ideal for new or existing staff looking to under-

take theoretical studies in airside operations to enhance their career development and

understanding of airport operations.

The course provides participants with an understanding of the various components of

airside operations and how these components interact with each other to form an op-

erational system.

The Certificate in Airside Operations includes a total of seven modules:

1. Airside Infrastructure, Facilities and Personnel

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Certificate in Airside Operations (continued)

Airport professional development

2. Safety Management

3. Airside Operations

4. Emergency Management

5. Airside Security

6. Airside Operations and the Environment

7. Industry Safety Performance Indicators

For more information on the Certificate in Airside Operations, visit our website at

www.olc.aero or contact enrolments@olc.aero

En route to the Airport Operations Diploma Programme

The Certificate in Airside Operations is a pathway course to ACI's Airport Operations

Diploma Programme (AODP).

The Airport Operations Diploma Programme has been adopted by airport operators

and service providers worldwide to ensure that personnel have a comprehensive un-

derstanding of the key elements of airport operations.

This 45-hour online program provides airport staff with vital knowledge and best prac-

tices regarding airport operations and is a stepping-stone to a career in airport opera-

tions and management.

Also available in Spanish

View the Spanish version of the Certificate in Airside Operations: Seguridad Opera-

cional en el Lado Aéreo or view the Spanish version of the Airport Operations Diploma

Programme: Diploma en Operaciones Aeroportuarias

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Course calendar, June–July 2016

*This course can be taken as an elective for the Airport Management Professional Accreditation Programme (AMPAP)

To view the full calendar click here

or send us an email at training@aci.aero

Click here to register for a course.

Date Month Course Language

Member Price

(US$)

Non–member

Price

(US$)

Location Country

6–10 June ACI/ICAO Aerodrome Certification* English 2000 2000 Johannesburg South Africa

13–17 June GSN 5 – Advanced Safety Manage-ment Systems

English 1500 2170 Dublin Ireland

15–17 June Introduction to Airport Economics English 975 1450 Incheon South Korea

15–17 June Accident and Incident Investigation English 975 1450 Port of Spain Trinidad and To-

bago

27–1 Jun-Jul Developing a Customer Service Cul-ture at Airports*

English 1680 2500 Munich Germany

27–1 Jun-Jul GSN 4 – Working with Annex 14 English 1500 2170 Montego Bay Jamaica

4-8 July GSN 5 – Advanced Safety Manage-ment Systems

English 1500 2170 Montego Bay Jamaica

4–12 Jul – Aug Online – Airport Environmental Man-agement*

English 1680 2500 Montreal Canada

11–13 July Air Traffic Forecasting English 975 1450 San Francisco USA

11–15 July Airport Safety Management Systems Implementation*

English 1680 2500 Johannesburg South Africa

18–22 July Security and Facilitation English 1500 2170 Incheon South Korea

20–22 July Accommodating Passengers with Disabilities (APD) Workshop

English 975 1450 San Francisco USA

24–28 July GSN 1 – Safety Management Sys-tems

English 1500 2170 Abu Dhabi UAE