HCT Congress Latest Brochure_IMTA

8/14/2019 HCT Congress Latest Brochure_IMTA

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Co-located with:

FEATURING

Featuring 30+ CEOs and Industry luminariesProf. Tan Ser KiatGroup CEO

Singhealth,Singapore

Dr Tyrone GohExecutive Director

National HealthcareGroup, Singapore

Brent PhillipsInternational Administrator

Mayo Clinic,USA

Kamaljeet Singh GillChief Marketing Officer,Corporate Marketing (Global)

Parkway Group HealthcarePte Ltd, Singapore

Dr Ayesha AbdullahCEO

Dubai HealthcareCity, UAE

Dr SurapongAmbhanwongChief Medical &International BusinessOfficer

Phyathai Hospitals Group,Thailand

Vishal BaliCEO

Wockhardt HospitalsGroup, India

Dr Jorge CortesRodriguezMedical Director

Hospital Clinica Biblica,Costa Rica

Anil MainiPresident-CoporateStrategy

Apollo Hospitals Group,India

Josef WoodmanAuthor

Patients withoutBorders,USA

Dr Jason YapDirector of Marketing,

Raffles Medical Group,Singapore

Wu Ming YenCEO

Taiwan Task Force forMedical Travel,Taiwan

Nellie YeoConsultant,JointCommission International(JCI) & Chief Quality Officer,

National HealthcareGroup, Singapore

Dr Claudia MikaPresident

Telemedicine for theMobile Society (TEMOS),Germany

Dr Ming-Keng TohHead of Medical ServicesAsia

Medical ProtectionSociety, UK

Dr Steve GreenDirectorTrent Acceditation,UK

Ruben ToralPresident

International Medical TravelAssociation, Thailand &Founder,

Mednet Asia

Zahid HamidManaging Director

Euromedical Tours,

UK

John LinssCEO

Medicaview International,USA

Wouter HoeberechtsCEO

Worldmed Assist,

USA

Dr Philipe BarraultGroup Managing Director Asia

International SOS,Singapore

Sanjiv MalikSecretary

Health Media Centre,India

Bringing Together Key Decision Makers from the Entire Healthcare Travel Value Chain!

The global business platform for medical travelprofessionals to network and establish new partnerships

Travel Day29 June 2009

Introduction to healthcare travel designedspecifically for travel agents, hotels andmedical spas

Health Insurance Conference29 30 June 2009

ConsumerHealthcare Summit28 June 2009

Healthcare Travel Exhibition28 30 June 2009

Patrick MarsekManaging Director

Med Retreat, USA

Kenneth MaysDirector of Marketing

Bumrungrad International,Thailand

PLUS attend the first 2009 InternationalMedical Travel Association StrategyMeeting. To attend this meeting you mustbe a member so sign up today atwww.intlmta.org

+ 30+speakers from leading hospitals,clinics, government, accreditation bodiesand healthcare facilitators

+ 10+leading healthcare travel case studies

+ 5interactive panel discussions betweenkey players in the healthcare travel valuechain

+ 2dedicated streams on healthcaremarketing & patient care

+ 2interactive workshops on legal liabilitiesand healthcare marketing

+ 1dedicated healthcare travel exhibition

www.healthcaretravel-singapore.com

Supported by: Held in:

Endorsing Associations:

Official Partner:

Media Partners:Organised by: Gold Sponsor:

MEDICINEwww.s ingaporemed ic ine . com

Silver Sponsor:Platinum Sponsor:

Hospital &

Management

TM

Healthcare

International Marketing Partner:


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PANELDISCUSSION

Conference Day One | Monday | 29 June 2009

9.00 Chairmans Opening Address

Ruben Toral, President, International Medical Travel Association & Founder, Mednet Asia,Thailand

9.10 Global Outlook Of The Healthcare Travel Market How has the healthcare travel scene developed in the last couple of years and what is the future

outlook Identifying the evolving healthcare travel routes and the drivers behind it How will the current economic crisis impact global healthcare travel, particularly patients,

healthcare providers and insurance providers?

Josef Woodman,Author, Patients without Borders, USA

9.30 Riding The Challenges Of The Healthcare Travel Opportunity: Perspectives Of A Provider Myths & realities surrounding the current healthcare travel industry

Impact on healthcare providers Future commercial and economic implications on hospitals, clinics and healthcare tourists

Vishal Bali, CEO, Wockhardt Hospitals Group, India

10.00 Networking Coffee Break

10.20 Panel: Attracting International Patients With Low Cost & High Quality Healthcare Identifying what employers, insurers and patients/ consumers seek in choosing a healthcare

provider How can healthcare providers position themselves strategically to attract international patients How do facilitators match patients with the right providers Weaving a multinational provider network to cater to global patients

Panelists:

Kamaljeet Singh Gill, Chief Marketing Officer, Corporate Marketing (Global), Parkway GroupHealthcare Pte Ltd, Singapore

John Linss, CEO, Medicaview International, USA

Senior Representative, Singapore Medicine, Singapore Tourism Board, Singapore

NEW FRONTIERS IN HEALTHCARE TRAVEL MARKETS

11.00 Insight To Upcoming Medical Cities An overview of upcoming medical cities around the world and its impact on healthcare travel Analysing the blue print for a successful medical city Leveraging on related market sectors: Hotels, Serv ice, Travel, Tourism

Dr Fatma Abdullah, Senior Vice President, Dubai Healthcare City, UAE

11.30 Dental Tourism An Evolving Market Assessing the booming market of dental tourism What is the global market size and value Popular destinations and why are they popular? Including dental benefits in employee health plans Main challenges and issues that dental travel patients face

Dr Oliver Hennedige, Secretary General, Asia Pacific Dental Federation, Singapore

POST OPERATIVE CARE

12.00 Excellence In Post Operative Care And Rehabilitation FacilitationPost operative care and follow-up care is an often neglected area although it is an essential ingredientin attaining full marks from healthcare travel patients. This will be a key consideration for patients whendeciding which hospital to choose. This session will address key areas in post operative and follow upcare including: Ensuring continuation of care when the patient leaves the hospital Forming alliances with overseas hospitals and networks Connecting with aftercare facilities and rehabilitation resorts to continue post-op rehabilitation

services Engaging family members or friends to support aftercare

Dr Jorge Cortes Rodriguez, Medical Director, Hospital Clinica Biblica, Costa Rica

BENCHMARKING & ACCREDITATION

12.30 Panel: Developments In Key Accreditation Systems And Their Implication On TheHealthcare Travel Industry How are healthcare standards being raised to meet patient demands Telemedicine for the Mobile Society (TEMOS) certification as an important assessment of

healthcare service for medical tourists Updates on new accreditation criteria for Joint Commission International (JCI), Trent and

Accreditation Canada The possibility of combining doctors accreditation with hospital accreditation The fusion of alternative medicine and traditional eastern medicine with western medicine for

improved healthcare treatments and benefits for the patient

Panelists:

Nellie Yeo, Consultant, Joint Commission International (JCI) & Chief Quality Officer, NationalHealthcare Group, Singapore

Dr Steve Green, Director, Trent Accreditation, UK

Dr Claudia Mika, President, Telemedicine for the Mobile Society (TEMOS), Germany

Senior Representative, Accreditation, Canada

1.00 Networking Lunch

2.00 Chairmans Remarks

Mahatma Davis, CEO, Arab Medicare, UAE

NEW TOOLS FOR SUCCESSFUL HEALTHCARE MARKETING CAMPAIGNS

2.10 Promoting Physicians To Attract Local & Global PatientsNot all hospitals attract patients with their healthcare services. For certain treatments, the doctor's

expertise or practice pulls in patients. In session, the speaker will discuss the following strategies: How can hospitals leverage on physicians to pull in patients? Utilizing doctor referral systems Promoting your practice, e.g., Gynecology and Obstetrics, Fertility Treatments, Skin Treatments


ATTRACTING INTERNATIONAL PATIENTS

2.45 Panel: Marketing Medical Travel Destinations Research findings on standards of medical tourism destinations Identifying upcoming medical cities and speciality in treatments Analysing future trends in healthcare travel Developments in key cities to promote medical travel

Panelists:

Dr Fatma Abdullah, Senior Vice President, Dubai Healthcare City, UAE

Wu Min Yen, CEO, Taiwan Task Force for Medical Travel, Taiwan


Senior Representative, Ministry of Health, Philippines


REACHING MEDICAL TOURISTS THROUGH NEW CHANNELS

4.15 Riding On The New Online Marketing Platform Realities of online marketing channels How to leverage on online marketing channels to enhance healthcare communication Trends in online relationships between doctors, hospitals and patients

Patrick Marsek, Managing Director, Medretreat, USA

4.45 Effective Channel Marketing for Medical TravelersThe two primary patient groups that can be targeted for medical travel the insured and the privatepay patients, have different motivations and needs. Strategies and tactics for engaging these differentgroups must be tuned for maximum relevance and results. A multi-channel approach is critical tosuccess. Learn what healthcare marketers should do to effectively drive patient awareness andconversion. Key areas to be addressed include: Effective use of channels for B2C and B2B promotions and marketing Using the syndication model for improved reach High tech and low tech approaches to success Case studies of effective strategic implementations


5.15 The Evolution of Health 3.0 and its Impact on Healthcare Marketing Strategies How has health 2.0 converged with Health 3.0 How is Health 3.0 transforming traditional healthcare business models? Understanding consumers from the health 3.0 market Maximising the potential of health 3.0


5.45 Close of Day 1


Dr Philipe Barrault, Group Medical Director-Asia, International SOS

PATIENT SAFETY & QUALITY EXCELLENCE

2.10 Best Practice in Patient Safety & Quality Care An Insight to the Singapore Experience Importance of patient safety and quality care for healthcare travel patients

The right recipe for patient safety and quality care Patient safety strategies and policies at National Healthcare Group

Dr Tyrone Goh, Executive Director, National Healthcare Group, Singapore

ACCREDITATION & INTERNATIONAL BENCHMARKING

2.45 Updates on Criteria for Joint Commission International (JCI) Accreditation How are hospitals being assessed for accreditation? What new criteria have been put in place to raise standards in healthcare Statistics on number of hospitals gaining accreditation


TELEMEDICINE & POST OPERATIVE CARE

3.15 Leveraging On Telemedicine Technologies To Enhance Post Operative Care Impact of telemedicine on post operative care Challenges associated with providing post operative care through telemedicine technology How can healthcare tourists benefit from telemedicine technology? Will telemedicine hinder or compliment the healthcare travel industry?

Dr Claudia Mika, President, Telemedicine for the Mobile Society (TEMOS), Germany


4.15 Panel: Improving Patient Safety, Service Quality And Standards Common quality issues faced by hospitals How are leading hospitals tackling these challenges and improving their standards Key clinical quality & safety indicators Infusing the importance of quality and service into the entire hospital

Panelists:

Dr Teoh Ming Keng, Head of Medical Services Asia, Medical Protection Society, UK

Dr Tyrone Goh, Executive Director, National Healthcare Group, Singapore


5.15 Close of Day 1

CHOOSE FROM 2 PARALLEL BREAKOUT TRACKS

STREAM B: PATIENT CARE & SERVICE QUALITYSTREAM A: HEALTHCARE MARKETING

REGISTER TODAY! Tel: (65) 6514 3180 Fax back to: (65) 6733 5087 Email: [email protected]

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Conference Day Two | Tuesday | 30 June 2009


9.00 Chairmans Opening Remarks


9.10 Preparing For The Future Of Healthcare Travel: Singapores Perspective Understanding the future of healthcare travel Analysing the changing needs of the new healthcare tourists What kind of challenges will healthcare providers face in the future in relation to healthcare travel Evolving healthcare travel models How should hospitals prepare for future healthcare travel trends & challenges

Prof Tan Ser Kiat,Group CEO, Singhealth Group, Singapore

HEALTHCARE MARKETING & BRANDING BEST PRACTICE

9.45 Case Study On The Mayo Clinics Award-winning Brand Strategy Learnings from successful brand strategies of the Mayo Clinic Revamping the marketing model of healthcare providers Case studies on successful medical brands

Brent R Philips, International Administrator, Mayo Clinic, USA


STRATEGIC PARTNERSHIPS IN THE HEALTHCARE VALUE CHAIN

10.45 An Insight into the Swiss Re and Worldmed Assist Healthcare Travel FacilitationPartnership Key considerations in forming alliances with the healthcare buyers Analyzing the partnership chain (including healthcare providers and end users) Understanding the intricacies in deciding on the most appropriate healthcare travel treatment How can employers and health insurers as well as facilitators leverage on healthcare travel for

cost efficiency? Coordination of medical care for the traveling patient Ensuring strict standards to ensure safety and protection against malpractice

Wouter Hoeberechts, CEO, Worldmed Assist, USA

11.15 Process Integration: Bringing Together the Healthcare Travel StakeholdersIn this session, learn about the intricacies in the process integration of the various healthcare travelstakeholders, namely Providers, Spas, Facilitators and Hotels. Hear case studies on healthcare travelpatient expectations and how all healthcare travel stakeholders met them by working together.

Zahid Hamid, Managing Director, Euromedical Tours, UK

11.45 Partnership Panel: Banding Healthcare Travel Providers, Tourism Boards, Medical Spas,Hotels and Medical Tour Facilitators Together to Provide Top Quality Medical Treatments How can healthcare travel providers, medical spa operators, hotels, tour facilitators and agencies

work together to provide a seamless experience for the international patient? What are some current partnership models and how can they be further developed? What other industries can form partnerships with these providers

Panelists:

John Linss, Managing Director, Medicareview International, USA

Zahid Hamid, Managing Director, Euromedical Tours, UK

Anil Maini, President Corporate Strategy, Apollo Hospitals Group, India


AVOIDING LEGAL PITFALLS IN HEALTHCARE TRAVEL

12.30 Dealing with Malpractice and Liabilities: Protection Strategies for the Providers Avoiding legal pitfalls in medical tourism Understanding the consequences of malpractice and healthcare travel associated liabilities What can insurers and healthcare service providers do to protect themselves Case law on malpractice around Asia Recourse for malpractice

Dr Ming-Keng Toh, Head of Medical Services Asia, Medical Protection Society, UK

1.00 Networking lunch

CHOOSE FROM 2 PARALLEL BREAKOUT TRACKS

STREAM A: HEALTHCARE MARKETING STREAM B: PATIENT CARE & SERVICE QUALITY


Dr PhilipeBarrault, Group Medical Director-Asia, International SOS

FACILITATING HEALTHCARE TRAVEL PATIENTS

2.10 Developing and Managing International Patient Centres (IPCs) How can IPCs help facilitate a seamless experience for the international patient Fulfilling key requirements of a traveling patient Guideline to developing IPCs Improving processes and operations within the IPC

Kamaljeet Singh Gill, Chief Marketing Officer,Corporate Marketing (Global), Parkway GroupHealthcare Pte Ltd, Singapore

2.45 Effective International Preferred Provider Organization (IPPO) Strategies

IPPOs are emerging as an opportunity for employers to reduce their exposure to high cost proceduresthat contribute the bulk of their medical costs by connecting to international healthcare providers.There are a number of components important to the successful implementation of an IPPO from boththe employer and provider perspective. This session will address the considerations and opportunitiesavailable to drive high value for all parties in an interactive environment. Key areas to be addressedinclude: Establishing an effective IPPO approach International providers: what you need to know Employers: what you need to know Aggregating diverse program components Understanding price transparency Technology considerations Defining a roadmap for implementation


HEALTHCARE TRAVEL COORDINATION

3.15 Integration of Care for International Patients Capacity planning for International Healthcare Patients Smooth transition of care from tertiary to secondary care centres How care coordinators play an integral part in facilitating smooth transitions for the healthcare

travel patient

Dr Surapong Ambhanwang, Chief Medical & International Business Officer, Phyathai HospitalsGroup, Thailand


4.15 Moving Patients Across Borders Ensuring patient safety when moving patients across borders Providing efficient pre & post operative care for healthcare travel patients

Dr Philipe Barrault, Group Medical Director-Asia, International SOS

HEALTHCARE RESOURCE MANAGEMENT

4.45 Tackling Manpower Shortage in the Healthcare Sector Understanding root cause for manpower shortage Staff retention policies Alternative job scope arrangements Managing with existing talent

5.15 Chairmans Closing and End of Conference

A MUST-ATTEND industry gathering for the medical tourism profession. Gather your colleagues today and join your industry

peers at the Healthcare Travel Congress 2009. Call us now on+65 6514 3180 or visit www.healthcaretravel-singapore.com

for more information. Early bird promotion ends this 24th April Secure your seat today to avoid disappointment.

PANELDISCUSSION



MEASURING THE SUCCESS OF YOUR MARKETING CAMPAIGN

2.10 Analyzing the ROI of Your Healthcare Marketing Plans Determining and qualifying KPIs for a marketing plan Measuring techniques and tools Studying the value of returns and how to make your business grow

Sanjiv Malik, Secretary, Health Media Centre, India

2.45 Case Study on Apollo Hospital: Building Customer Loyalty and Improving Patient Retention Applying and developing the 5 star service in your hospital Improving patient confidence through accreditation, doctors, nurses and postoperative care

Expanding your customer base through patient delight Strategies to improve patient confidence which in turn increases retention Integrating expertise, quality and service for the ultimate patient experience Understanding how culture influences selection of destination and how consumers choose Doctors

and related healthcare services

Anil Maini, President Corporate Strategy, Apollo Hospitals Group, India

HEALTHCARE GLOBALISATION

3.15 Serving Multinational Patients: Raffles Medical Group Case Study Why is Multinationalising the key to better medical tourism? Understanding the branding mix for your hospital and reaching out to international patients Establishing an International Brand name for Healthcare to attract foreign patients De-mystifying the future of Multinational Hospitals

Jason Yap, Director of Marketing, Raffles Medical Group, Singapore


4.15 Panel: How can Healthcare Providers Position Themselves as Leading Providers to AttractInternational Patients? Analysis on unique healthcare travel expectations of patients from:

~ Amer ica~ Europe~ Middle East~ Asia

How are hospitals meeting these expectations? Tackling cross cultural challenges Managing cross border finance issues

Panelists:

Anil Maini, President Corporate Strategy, Apollo Hospitals, India

Kamaljeet Singh Gill, Chief Marketing Officer,Corporate Marketing (Global), Parkway GroupHealthcare Pte Ltd, Singapore

Brent Phillips, International Administrator, Mayo Clinic, USA

Dr Surapong Ambhanwang, Chief Medical & International Business Officer, Phyathai HospitalsGroup, Thailand

Kenneth Mays, Director of Marketing, Bumrungrad International, Thailand

5.15 Chairmans Closing and End of Conference


4/6REGISTER TODAY! Tel: (65) 6514 3180 Fax back to: (65) 6733 5087 Email: [email protected]

Pre-Conference Workshop | Sunday 28 June 2009

Innovative Healthcare MarketingTechniques to Attract Global Patients

9.00am 4.00pm

Healthcare is changing. It is being transformed by globalization, the internet and

consumerism. What does this mean? Consumers are increasingly going on-line to

search locally and globally for medical services. To attract this new breed of healthcare

consumer, doctors, hospitals and advertisers must re-think their approach to marketingby developing new strategies that attract patients.

Ruben Toral, a recognised leader in medical tourism and healthcare marketing, will

lead a team of industry experts to discuss

How megatrends are affecting the way consumers shop for healthcare

How doctors can gain more visibility and patients on-line

How hospitals can attract more patients by selling solutions rather than specialties

How social media and PR networks can drive brand awareness

This workshop is highly recommended for physicians, hospital marketing managers,

and advertisers that want to discover new and innovative ways to reach new

customers.

Workshop Leader

Ruben Toral, President, International Medical Travel Association,

CEO, Mednet Asia and Founder, Medeguide, Thailand

Ruben Toral, CEO of Mednet Asia Ltd., is a recognised leader in medical

tourism and healthcare globalization. With over 15 years experience

in healthcare marketing, Ruben has built companies, brands, physician networks

and has distinguished himself as a thought leader in the area of healthcare globalization.

As CEO of Mednet Asia, Ruben works with major international hospitals and US

insurers, and as founder of medeguide.com he is at the forefront of connecting

patients and doctors online. Ruben is an accomplished speaker and writer on the

topics medical tourism, healthcare globalization and lifestyle medicine. His insights

appear in business, travel and trade publications like Fast Company, Medical Travel

Today and BusinessWeek.

Post-Conference Workshop | Wednesday 1 July 2009

Minimizing Legal Liabilities in GlobalHealthcare Travel

9.00am 4.00pm

Attend this workshop and learn:

Common malpractice and liabilities issues faced in the Healthcare Travel

Industry

Case studies on malpractice suits on Healthcare Providers

~ What went wrong and why? ~ Could it have been prevented?

~ Lessons learnt

Protection strategies that Healthcare Providers can adopt to mitigate

malpractice suits

Effectively managing disputes

Dispute resolution solutions

Litigation and mediation strategies

Workshop Leader

Christopher Chong, Partner, Rodyk & Davidson

Christopher Chong is a partner in Rodyk & Davidson LLPs Litigation

& Arbitration Practice Group. His main areas of practice are inprofessional malpractice, commercial litigation, insurance and

medical law. He provides comprehensive legal assistance to various stakeholders

in the health care industry, including, hospitals, insurers, doctors and medical

defence organisations. Apart from providing legal advice, he has acted as lead

counsel for a wide range of both restructured and private hospitals and medical

practitioners in medical malpractice law suits, disciplinary proceedings, coroners

inquiries as well as in legal proceedings relating to patient rights, access to

medical records and consent for treatment. Christopher has served on the ethics

committees for hospitals and is currently a lay member in the NHG Domain

Specific Review Board for proposed clinical trials. He has chaired the Law

Societys Ad Hoc Committees reviewing the Consultation Papers of the Bioethics

Advisory Committee.

Do you have a piece of the boomingHealthcare Travel market share?The event will bring together hundreds of executives as well as senior and middle management

teams from around the world. This highly targeted audience is looking for the latest services,

products and trends that will give them the competitive edge to set them apart from their

competitors.

Healthcare Travel Exhibition & Congress presents an exceptional opportunity for your organization

to:

Stay ahead of your competition in this rapidly developing industry

Interact and gain immediate feedback from key industry professionals

Cost effectively reach the global Healthcare Travel industry in one place at one time

Demonstrate your products and services direct to a targeted audience

Launch innovative and new products and services to a dedicated audience

Benefit from tailor-made sponsorship packages, marketing, public relations and branding

activities

For Sponsorship / Exhibition Opportunities, please contact:

Andrew Keable Jay Bundalian

Divisional Director, Project Manager, Asia Pacific Life Sciences Division,

IIR Exhibitions IIR Exhibitions

Tel: +65 6319 2668 Tel: +65 6517 4312

Email: [email protected] Email: [email protected]

TARGET AUDIENCE

By Industry

Private / PublicHospitals & Clinics 25%

Health Ministries /Tourism Boards 15%

Healthcare TravelFacilitators 10%

Healthcare /Travel Insurers

15%

Self InsuredMNCs 10%

Healthcare Investors &Law Firms 5%

Hotels, TravelAgencies, MedicalSpas 15%

Medical Equipment &Service Providers 5%

USA, South America

15%

By Geography

South East Asia25% North Asia 15%

Indian Sub-continent15%

Middle East 15%

Australia & NZ 5%

Europe, UK 10%

Early bird promotion ends this 24 April 2009. To register, call us on

+65 6514 3180 or fax the completed form to +65 6733 5087 or visit

www.healthcaretravel-singapore.com to register online.


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Why you should attend: Be updated on the healthcare travel industry trends

and developments

Hear insights to the latest partnerships formed by

leading healthcare providers, health insurance

providers, healthcare travel facilitators and tourism

boards

Learn how you can leverage on new media or

channels to reach healthcare tourists from the US,

UK and Asia

Best practice on patient safety and quality care for

healthcare tourists

Lessons learnt from leading healthcare providers

Consumer HealthcareSummit

28 June 2009

Leading hospitals and specialty

clinics will give presentations on

managing critical illnesses, chronic

disease control and aesthetic

solutions. Topics include top

treatments associated with

healthcare tourists such as cancer

care, coronary care, diabetics

control & management, cosmeticsurgery, dental treatment and vision

care. These sessions are designed

to bring together the consumers

and potential clients to healthcare

providers.

Healthcare TravelCongress

29 30 June 2009

The Healthcare Travel Congress is

the flagship industry event which is

highly regarded by industry leaders

and experts. This two day event

has a stellar line up of industry

experts who will address key issues

and best practice case studies to

ensure governments, providers and

clinics gain a competitive edge ina thriving industry.

Health InsuranceConference

29 30 June 2009

Healthcare globalization as well as

the aging population and the

emergence of developing countries

have created new opportunities and

challenges for the healthcare

insurance sector. This two day

conference is designed specifically

for health insurance companies and

will provide delegates with the toolsand techniques to ensure they have

leading edge strategies and

products to meet the changing

healthcare landscape.

Travel Day

29 June 2009

The tourism industry hasnt realised

the full potential of the booming

healthcare travel market. This day

is specially designed for the travel

agents, hotels, medical spas,

airlines and other related

companies. It will provide an

overview of the healthcare travel

market as well as give insights to

opportunities and challenges in thisuntapped market.

HealthcareTravel Exhibition

28 30 June 2009

The Healthcare Travel Exhibition will

run for three days and is a leading

platform which brings together

macro level decision makers on

healthcare policy with payees of

healthcare travel, specialized

medical suppliers, travel providers,

medical facilities and

representatives from major medicaltourism destinations all under one

roof. This exhibition presents

healthcare travel players with an

exceptional opportunity to

showcase brands, services and

products and network with key

industry players and decision

makers.

Get the All AreaAccess Pass androam freely across

the entireHealthcare Travel

exhibition andcongress ground.

Whats going on

Discover opportunities and strike partnershipsin the thriving healthcare travel industry!In the current dull economic climate, the healthcare travel industry is one of the few which continues to thrive. The

healthcare travel industry is growing at 15 to 20 per cent annually and its estimated that total gross healthcare

travel revenue will rise from $56 billion today to $100 billion by 2012. The reasons are simple. Healthcare is a necessity.

And healthcare travel is all about seeking low cost healthcare with high quality and care around the globe. The healthcare

travel business model is the only solution to battle against rising healthcare costs especially in these tough times.

The uninsured arent the only ones discovering the benefits of healthcare travel. Self-insured multi-national corporations

and health insurance providers are also leveraging on the healthcare travel model to manage high healthcare costs.

Partnerships between multi-national corporations and insurers, insurers and healthcare travel facilitators, travel agenciesand healthcare providers as well as healthcare providers and medical spas are fast emerging in the industry. Governments

have also begun to recognise the economic potential and are building medical cities as well as promoting their respective

countries as attractive healthcare travel destinations.

The Healthcare Travel Exhibition & Congress brings together professionals from the entire healthcare travel value chain.

Partnerships between healthcare buyers, sellers &

facilitators

Medical cities of the future

New frontiers in healthcare travel

Hospital accreditation updates

Excellence in patient safety and quality care

Best practice in post operative and follow up care

New tools for successful healthcare marketing

campaigns

Dealing with malpractice and liabilities associated

with healthcare travel

Hear insightful case studiesand presentations on:

Who will you meet: Public and private hospitals, medical

centers and clinics

Healthcare and travel insurance

providers

Government ministries and tourism

boards

Medical organisations and associations

Hotels, resorts and medical spas

Hospital managers and consultants

Travel agencies and airlines

Service providers for the healthcare

and tourism sectors

Self insured MNCs

Who will you meet:

To register, call us on +65 6514 3180 or fax the completed form to us on +65 6733 5087 or visit www.healthcaretravel-singapore.comto register online.

Event at a GlanceEvent 28 June 29 June 30 June July 1

Healthcare Travel Congress

3rd Annual Health Insurance Conference

Travel Day

Consumer Healthcare Summit

Healthcare Travel Exhibition

Pre Conference Workshop: Innovative Healthcare Marketing Techniques to Attract Global Patients

Post Conference Workshop: Minimizing Legal Liabilities in Global Healthcare Travel

Post Conference Workshop: Health Insurance Risk Management for New Markets


PLUS attend the first 2009 International Medical Travel Association Strategy Meeting. To attend this meetingyou must be a member so sign up today at www.intlmta.org


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