HCM Positioning and Road Ahead - epicor.com€¦ · Core HRMS Adoption By Size ... • Al Nabooda...

© 2017 Epicor Software Corporation

HCM Positioning and Road Ahead

Nader El Hediny

Business Solutions Consultant

© 2015 Epicor Software Corporation © 2015 Epicor Software Corporation 2

Today’s Discussion

# Topic

1 HCM Market Opportunity

2 Positioning Epicor HCM

3 Analyst Opinion

4 Road Ahead

5 Short Demo

HCM Market Opportunity


HCM Global Market

► Global HCM market is forecasted to grow from $12.59 billion in 2016 to $19.88 billion by 2021, at a CAGR of 9.6%.

► Core HR solution is estimated to contribute the largest market share in the HCM suite.

► North America is expected to be the largest revenue generating region, followed by Europe, whereas APAC and Latin America are expected to be emerging potential markets for HCM solutions and services.

12,59

19,88

0

5

10

15

20

25

2016 2021

BN

USD

Year


APAC is expected to become one of the major adopters of HCM solutions by 2021 ► APAC is growing at the highest rate in comparison to other regions.

Moreover, Australia, Japan, Singapore, and China, are prominently adopting advanced technologies and solutions within the organizations to increase profits and enhance customer satisfaction.

► The adoption of emerging technologies and the economic growth of countries such as India and China are further driving the adoption of HCM solutions and services.

*RNR Market Research


Core HRMS Adoption By Size

2015-2016 HR Systems Survey conducted by Sierra Cedar


HR has a unique role to play in today’s world

► Technology is changing in an exponential rate

► People adapt quickly to new innovations

► Organizations are lacking behind due to old org structures and job designs

► Public policies which affect businesses are adopting technology at an even slower rate

2017 Survey conducted by Deloitte for Global Human Capital Trends


Top 10 Human Capital Trends

► Survey Covering more than 10,000 HR / Business leaders in 140 Countries

► 22% from large enterprises, 29% from mid size and 49% from small companies

► 31% from America, 51% Europe, MEA and 18% from APAC

2017 Survey conducted by Deloitte for Global Human Capital Trends


Trend Importance by Region / Industry


EMEA / APAC HCM Deals

► 19 Deals closed internationally

► Majority in ME – 11 Deals

14

5

EMEA APAC


Why Positioning HCM?

► NLR Value can be as big as E10 Deal or more in some cases

• Al Nabooda – $310K NLR (@ 55% Discount Rate)

► Dealing with few stakeholders

► Strong offering against mid market competitors

► Shorter sales cycle time

• Ghassan Aboud Group (<3M)

Positioning Epicor HCM


HCM Target Market

► HCM can be positioned across all sectors and Industries (Horizontal Offering)

• However the main positioning message is around our targeted industries

► Small to Mid Market Employee Size (Between 100 to 5,000 Employees)

• Al Nabooda (UAE- Construction) project is currently live with 16,000 Employees


Modular offering


Epicor HCM

iScala Payroll

Epicor HCM

From HR … and everything in between … ► Loosely coupled applications – Integration is available

with E10 ► Ultimate choice and flexibility ► Service Oriented Architecture (SOA)

Choice and Flexibility


Deployment Choice

► Full range of deployment options ► Flexibility to mix and match ► Options for growth

* Currently Hosted in America

On-Premise Perpetual

License

Hosted & Managed Perpetual

License

Hosted & Managed Subscription License

Epicor ERP

Epicor HCM


Technology

► Component oriented architecture ► All components are implemented in .Net using C#, Web components are

built using ASP.Net ► Browser independent ► Active Directory Integration ► Runs on SQL Server (2012 / 2014) ► SSRS Reports ► Query Builder, graphical reporting design tool for simple, repeatable

queries ► OLAP cubes launched in Microsoft Excel from application


Global Capabilities

Global Capabilities Details

Languages

• English

• French Canadian

• Spanish

Country Specific Functionality (CSF’s) • United States

• Canada

• United Kingdom

• Australia/New Zealand


Integration Touch points with E10

► Employee Synchronization

► Pay Hours Integration with E10


Payroll Capabilities

► Epicor HCM is integrated with ADP (Global Payroll provider)

► Can be integrated with iScala Payroll via HCM Link

► Can be offered with any partner payroll developed on top of E10


Sales Considerations

► Integrated Payroll module

► Integration with ERP

► Organization Planning and Budgeting

► Time and Attendance

► Local ability to implement/Support

► Localization and Translation (Arabic / Simplified Chinese …etc.)


Pricing Model

► Licensing • Based on number of

active employees

• 2 Manager users for every 100 active employees

• Purchase additional manager users if required

Priced by Active Emp. Band Named User Pricing Fixed Price

Core HR Employee Connect Link

Candidate Connect

Additional Manager User

CSFs

Position Control

Training and Development

Performance Management

Time Sheets

Org Publisher


High Level Capabilities


Configurable Homepage

Entry point to application

Basic Authentication

Deferred Authentication

Easily configured by end-users

Quick links for managers to their people

Single secure UI for all users: HR admin, managers, employees and candidates


In-Context Role-Based Access

Quickly link to all related information and tasks for employees and candidates

Easy access to commonly used tasks


Employee & Manager Self-service Absence and PTO

Candidate

Employee

Benefits

Development

Health and Safety

Pay

Performance


Recruitment Search employees and candidates for suitable

qualifications

Requisition management

Evaluation tracking

Candidate direct-access

On-boarding process


Benefits Management Administer benefit plans

Direct access to manage and view benefits

Maintain medical information

Open enrollment & Self Subscription

Manage life events


Talent Management Performance Management - set goals and

monitor progress

Identify and manage training needs

360° reviews to obtain a more complete picture of performance


Reporting and Analytics Over 250 standard reports

Flexible reporting tools (Ad-hoc Queries)

Custom reports using Microsoft SSRS

Analytics with Microsoft Excel style pivot tables


Mobile Capabilities

Mobile friendly website for employees and managers

Out of the box self-service capabilities

• Company directory

• My people

• Approvals

• PTO

• Personal info


Return on Investment - Quantitative

Source: Cedar Crestone

Analyst Opinion


TEC 2015 HCM for Midsize Enterprises Buyer’s Guide Epicor HCM examined for the various scales of midsize enterprises (100 – 1,000) & (1,000 – 5,000)

► This guide examines the functionality offered by HCM technology vendors for midsize businesses

► There are two comparison charts in this guide consisting of information supplied by vendors of some of the most popular HCM solutions on the market.

► These charts are intended to inform users about the technology available to them, as well as whether it is suited for smaller or larger midsize organizations.

Source: Technology Evaluation Centers, “TEC 2015 HCM for Midsize Enterprises Buyer's Guide,” April 7, 2015

http://www.technologyevaluation.com/


Epicor HCM Appears for the First Time In Nucleus Research Talent Management Technology Value Matrix 2016, Entering the Expert Quadrant

Report highlights Epicor HCM strengths to include “out-of-the-box system comprising straightforward user interface and robust functionality scalable to company size and location” and “Epicor service representatives assigned to user to assist with implementations, customizations, and other issues.”

Epicor HCM Profile Epicor HCM appears for the first time in the Talent Management Technology Value Matrix. In July of 2016 Epicor announced an agreement to be acquired by KKR & Co. L.P., a multinational private equity firm specializing in leveraged buyouts. KKR worked with APAX Partners on the purchase. The acquisition was completed in September of 2016. Epicor HCM is tailored for the manufacturing, distribution, retail, and services industries. Comprising recruitment, onboarding, performance management, training, employee development, and succession planning, the talent management application is part of the full HCM solution (Nucleus Research q90 – WFM Technology Value Matrix 2016, May 2016).. Epicor currently offers the talent management application hosted, via SaaS, or on-premise.

Source: Nucleus Research, “Talent Management Value Matrix 2016,” By Barbara Peck and Brent Skinner, November 2016


Epicor HCM Positioned As “Expert” In Nucleus Research WFM Technology Value Matrix 2017

Epicor HCM

Remaining in the Expert quadrant is Epicor, which offers a cloud-based WFM solution as a part of an HCM suite that integrates with the vendor’s other solutions. This enables users to link WFM and HCM to other Epicor applications. Intended primarily for the manufacturing, distribution, retail, and services industries, functionality for WFM spans payroll, benefits administration, time and attendance, absence management, and scheduling. Through these modules, users can manage their compliance with employment law. Predictive and other analytics help to identify staffing needs and provide insight into trends, demand, and crisis staffing.

Epicor HCM has developed integration with the latest release of Epicor ERP, featuring ERP time and attendance integration among other new features.

Source: Nucleus Research, “WFM Technology Value Matrix 2017” April 2017


Gartner 2016 Market Guide for HCM Suite Applications Epicor HCM Product Profile

► Overview: Epicor HCM is available stand-alone or as part of a broad ERP suite that includes operational functionality for product- and service-centric organizations. Epicor HCM is targeted at North American-based multinationals. Approximately 425 organizations have deployed Epicor HCM across 150 countries, with most client's deployed on-premises. The HCM suite is built on Microsoft's .NET platform as one integrated database. • Functional coverage: Core HR management, benefits administration, employee and manager self-service,

workforce planning, talent acquisition, onboarding, performance appraisals, compensation management, career development, time and attendance, leave/absence management, task/activity management, succession management, learning management, and workforce analytics. Also available via partner: payroll.

• Functional gaps: HR case management, labor scheduling, and competency assessment. • Customer size: The majority have between 80 and 2,500 employees, but sizes range from fewer than 80 to

10,000. • Payroll localizations: N/A • Customer regions/countries: Approximately 85% of deployments are in the North American region, with

deployments also in Latin America, Western Europe, the Middle East, Africa and Asia.

► Industry vertical specialization: Specializes in manufacturing, distribution, retail, government and services.

► Delivery model: Offers both on-premises and hosted solutions. The hosted solution is deployable either via Epicor or partner, or via other private cloud.

Source: Gartner, Inc., “Market Guide for HCM Suite Applications,” March 10, 2016

“The market is experiencing a renewed

trend toward more HCM suite buying —

combining talent management or

workforce management functionality with core

HR on the same platform, as buyers

look to reduce integration challenges, offer a more uniform manager self-service experience, and take

advantage of easier, yet more in-depth,

reporting and analytics across the suite.”

Road Ahead


•Improve the simplicity and ease-of-use of Epicor HCM:

•Expanded search capability for people and tasks

•Updated UI with simplified navigation and record creation by role

•Streamline applying patches through the HCM Patch Installer application

• Extended capabilities demanded by target industries, customers, and strategic regional locations: •Candidate Mobile Self-Service •Expansion into strategic, growth international markets •Modernized and simplified User Interface •Enhanced skills and training integrations with ERP •Training content management •Succession Planning

•Expand global and country specific capabilities to support customers as they expand into current priority geographies

•Maintain US legislative compliance

•Extend application framework for CSF creation

•Deliver enhanced mobile capabilities for employees, managers, and candidates through portal and app development

•Provide key partner integrations and tools to reduce costs of implementation and upgrades

Simplicity & Ease of Use Globalization & Compliance Visionary Technology Industry Excellence

HCM - Roadmap Themes


Epicor HCM Roadmap Releases, dates & content subject to change

2017 2018/2019 2017

Expansion

Simplification

Globalization and Compliance

Digitalization

•Read-only role •Row-secured versions of routing history and audit reporting

•ERP Time import integration •ERP PTO export integration •CMS Automotive employee data integration •Broadbean Job Board integration •Absence Rule generator •Contingent beneficiary tracking •Waive all benefits option •Mass submittal of timesheets •Person identification enhancements

•Affordable Care Act Electronic Filing •Affordable Care Act 1094c Reporting •Affordable Care Act Client Test File Submittal

•Patch Installer •EXT.js client control upgrade to version 6.2

• Enhanced upgrade and installer tooling • UX enhancements phase 2

•Succession Planning module •Learning management integration •ERP Skills management integration •Conversion of existing employee/manager mobile portal to app •Mobile Timesheets •Mobile Benefits •Benefit Carrier Connector partnership integration •Benefit Plan Setup Wizard •Integration Template Loader enhancements

• Affordable Care Act reporting updates for 2017 and 2018 reporting years

• Vets 4212 reporting updates • EEO reporting updates • AAP reporting updates • Mexico CSF • Middle East Arabic language support

•Future Windows browser support •Future Mozilla and Google browser support •SQL Server 2016 support •Whole database archive processing

Business Theme

•Updated UX for navigation, presentation, configuration by role

•Mobile Candidate Self-Service •Benefit Plan Setup Wizard •Absence Plan Setup Wizard

•UK CSF compliance updates for leave and PTO •Updated EEO reporting for W-2 information •I9 reporting enhancements •Affordable Care Act 2016 filing updates •Government form electronic delivery for employees •Enhanced Affordable Care Act correction filling process •W-2 employee information import

•System performance improvements for large employee count customers •System security enhancements

Current Release – v5.11 Next Planned Release Future Initiatives


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HCM Positioning and Road Ahead - epicor.com€¦ · Core HRMS Adoption By Size ... • Al Nabooda...

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