HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia...

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HCL PLM Centre of Excellence - Oracle Agile PLM

Transcript of HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia...

Page 1: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

HCL PLM Centre of Excellence

- Oracle Agile PLM

Page 2: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

HCL’s PLM Practice Snapshot

Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill, CATIA V5, UG NXOracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill, CATIA V5, UG NX

Technology Expertise

Large pool of experienced PDM/PLM resources

Project Managers & Project Leads - 15%, Solution Architects - 25% and Engineers – 60%. Distribution Onsite – 15% Offshore – 85%

Large pool of experienced PDM/PLM resources

Project Managers & Project Leads - 15%, Solution Architects - 25% and Engineers – 60%. Distribution Onsite – 15% Offshore – 85%

Resources

15+ large clients in vertical domains like Aerospace & Defense, Automotive, Hi-tech, Manufacturing, Electrical, Medical Devices and Retail space

10+ Years of involvement in PDM/PLM domain

15+ large clients in vertical domains like Aerospace & Defense, Automotive, Hi-tech, Manufacturing, Electrical, Medical Devices and Retail space

10+ Years of involvement in PDM/PLM domainCustomers

End-to-End Global PLM systems Commissioning – new implementations, Migrations & upgrades, Integration, performance tuning; User Training & adaptability; Customized Applications & Frameworks; Support & Sustenance

End-to-End Global PLM systems Commissioning – new implementations, Migrations & upgrades, Integration, performance tuning; User Training & adaptability; Customized Applications & Frameworks; Support & Sustenance

Service Range

Proven Strength in PLM integrations with CAD and ERP systems with third party adapters using EAI tools like Biztalk, TIBCO, Informatica, SOA..and other generic frameworks

Proven Strength in PLM integrations with CAD and ERP systems with third party adapters using EAI tools like Biztalk, TIBCO, Informatica, SOA..and other generic frameworks

Integration Strengths

PLM Maturity Assessment framework, Implementation & Migration Framework, Support Framework, Discrete PLM Blueprint, Pharma blueprintPLM Maturity Assessment framework, Implementation & Migration Framework, Support Framework, Discrete PLM Blueprint, Pharma blueprintImplementation Frameworks

Page 3: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

HCL PLM/Engineering IT - Service Offerings

• Define PLM Roadmap• PLM Assessment• PLM Product Evaluation• PLM Process re-engineering

CONSULTING

• Requirement Gathering & Analysis• Gap Analysis• Business Objective Definition• Business Process Evaluation• Process Re-engineering & Change Management• Development & Testing – Object Extensions -> Data Modeling – Workflow/ Lifecycle Definitions & Customization – Custom Reports – User Training & roll-out

NEW IMPLEMENTATION

• Design Integration with CAD/CAE/Engg Tools• Business integration with ERP, SCM, Mfg Systems• Content Search to ease Document Management• Neutral Viewer configs, Markups, watermarks etc.• Custom Applications & Frameworks

INTEGRATION/VISUALIZATION

• Version Upgrades• Migration to New PDM/PLM Solution / Architecture• Legacy PDM transformation• Data Migrations &Extensions• PLM Standardization• Global roll-out

MIGRATION / UPGRADES

• Customization of packaged CAD Applications like Unigraphics, ProE, Solidworks, Autocad, Catia CAA etc• Interfaces between CAD/CAM/CAE and PDM packages• Solutions based on standard CAD exchange specifications like DXF, IGES, STEP, etc• Web based graphics integrations like VRML, Open inventor, SVG, etc• Solutions using graphics engines like DirectX, OpenGL, Java3D• Custom 3D graphics application development

CAD CUSTOMIZATION

• Maintenance/Enhancements• Production Support:: 8*5, 16*5, 24*5, 24*7• ITIL/SLA Compliance

ONGOING SUPPORT

Page 4: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

HCL PLM/Engineering IT – Uniqueness

• FraME : Business Process orchestration and Monitoring Framework• PLM Maturity Assessment Framework (score card based)• PLM Implementation and Migration Framework with specific processes, tools and templates• PLM Best Practice Blueprints for Discrete, Pharma, E&U• Deployment Certification Framework for assured production systems stability• Regulatory Rigor: PLM Implementation lifecycle derived for regulatory compliance for various industries• Green Design Workbench TM – for driving Sustainability

• Engineering and Manufacturing heritage: In-depth understanding on best-fit leverage of PLM• Deep expertise: Binding Enterprise, Plant, Engineering applications and CAD Tools for improved process efficiency and effectiveness• Value delivery through proactive monitoring in Operations Mgt, Application support and business process• Leverage of proven frameworks – avoid typical PLM pitfalls

ENABLERS

DIFFERENTIATORS

Page 5: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

HCL PLM/Engineering IT – Proof Points

5+ years of engagement with leading Aero tier 1 organization: from Analysis to production

support and upgrades, including ongoing M&A engineering function streamlining using PLM

2+ years engaged with leading Aero Tier 1 on Supplier and Mfg Process Mgmt standardization

using PLM

4+ years of engaging with leading auto Tier 1 organization: consulting, enhancements,

maintenance and standardization across multiple business units

2+ years engaged with a Hi-tech OEM on a 4-year, 8-staged PLM roadmap driving into

operational efficiency and process streamlining – legacy transformation to production support

5+ years with Global Top3 Auto OEM in engineering process automation for complex design

through Bespoke solutions, increasing predictability and reducing rework in design process :

architecture to production support

Multiple, multi-year consulting and implementation engagements in SAP-PLM in process

industries

AMR Research –HCL reduced Engineering Change cycle time by process re-design for Thales:

“It started with HCL providing onsite application development work and expanded to combine offshore work on the deployment of Siemens Teamcenter for sharing data and synchronizing engineering changes (ECs) across manufacturing partners to reduce EC cycle time by 50%.”

Page 6: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

We have strong strategic partnership with Best-of-Breed product vendors like SAP, Oracle where we have the highest form of partnership

We have strong strategic partnership with Best-of-Breed product vendors like SAP, Oracle where we have the highest form of partnership

PLM PLM

Partnerships and Alliances

• Working with Dassault Systems on Sustainability based on HCL’s

proprietary Green Design Workbench framework in Automotive &

Aerospace domain – ISP alignment underway

• PTC - Partnership MOU : sign-off is in-progress

• SAP PLM - Strategic Partner (HCL-AXON)

• Oracle Agile - Universal Partner includes Agile PLM

• Siemens – Worked for joint PLM solution development in Retail domain

• Working with Dassault Systems on Sustainability based on HCL’s

proprietary Green Design Workbench framework in Automotive &

Aerospace domain – ISP alignment underway

• PTC - Partnership MOU : sign-off is in-progress

• SAP PLM - Strategic Partner (HCL-AXON)

• Oracle Agile - Universal Partner includes Agile PLM

• Siemens – Worked for joint PLM solution development in Retail domain

Page 7: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

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Core

Agile

Implemen

tation

Custom

ization

Reporting

Upgrade &

Migration

Support &

Sustenanc

eSupport

&

Sustenanc

e

Integra

tions

Product CollaborationProduct portfolio ManagementProduct Quality ManagementProduct Cost Management,PG&CEngineering Collaboration & Enterprise Visualization

Process Extension, Report Customizations

Agile Datamart, Analytics &Agile BI

Version Upgrades, Data Migrations

SAP, Oracle Apps, SCM, Legacy systems & CAD Integrations

L1, L2 & L3 Support

Oracle Agile PLM Expertise

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Core Agile Implementation

Categorization of requirements as OOTB, Configurations, Customizations

Mapping/Configuring the business requirements to Agile PLM suites

Customizations Agile PLM using process extensions

Agile Integration to Enterprise & other legacy applications

System and Integration testing

Server sizing, installations and setup

Multi site setup for the distributed environment

Documentation and training

User Acceptance Test • High cu

stomer satis

faction fo

r Agile

support

• Extensive experie

nce in

Hi-Tech

Domain

• High cu

stomer satis

faction fo

r Agile

support

• Extensive experie

nce in

Hi-Tech

Domain

Page 9: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

PLM Integration & Migration Capabilities

HCL PLM CoE has rich experience in developing integrations between PLM and

Enterprise applications and in application migration -

Integrations between CAD and PLM

Integrations between PLM and ERP

Integrations between custom applications and PLM

Integrations between MRP systems and PLM

Integrations between COTS systems and PLM

Integration with PLM and Hosted Supply Chain

Integration with PLM and MES

Integration Capabilities Migrations as part of version

upgrades Legacy systems to Custom PLM

systems Legacy systems to COTS based

PLM System One COTS PLM system to

another PDM systems to PLM systems Migrations as a part of PLM

model rationalizing Migrations as a part of PLM

product Re-engineering Engineering data migrations

Migration Capabilities

Page 10: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

PLM Support Frameworks

Page 11: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

PLM Implementation Lifecycle

PLM Vision and Strategy Formulation

Feasibility Study

High Level Requirements Engineering

Vendor products rationalization

System deployment

Data Modeling and Process Mapping

Solution Design and Development

Interface/integrate with legacy and Enterprise systems

Data migration/porting

Product Assessment and Gap Analysis

System Architecture Design

Infrastructure planning

Business Case Development

System/Site administration

User Training

Help desk

Data archiving/recovery

Performance Tuning

Maintenance and System Support

1. Strategize 3. Develop / Deploy2. Define 4. Support

Client Implementation Sponsor Team, Key executives like CIO, Business Heads, Functional Heads, IT Heads

Client Implementation Team with Functional SMEs, IT Group Heads

HCL Program, Account Managers, Business Analysts and Solution Architects

HCL Program, Account, Project Manager, Business Analysts, Solution Architects, Senior Engineers, Engineers, Migration Specialists

HCL Program, Account, Project Managers, Business Analysts, Solution Architects, Senior Engineers, Engineers, Migration Specialists, PLM Testers, Infrastructure Leads, Network Engineers, DBAs, Server Administrators

Client Functional Leads, IT Team, End Users

HCL Site Manager / Coordinator, Response Team and their Manager, Business Analysts and Subject Matter Experts, Quality, Test and Release Team

Client Implementation Team with Functional SMEs, IT Group Heads & Leads

Page 12: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

PLM Migration framework

Page 13: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

HCL PLM Center of Excellence proficiency

HCL SupportBest Practices and

Value Additions

• Efficient PLM Support model

• Root Cause Analysis• Application Tuning• Business Process

Improvements• Training Aids• Performance

Improvement• Reconfiguration• Cheat sheets,

checklists• Maintain metrics

Event Response TeamAmerica

Event Response TeamAmerica

Event Response TeamAPAC

Event Response TeamAPAC

Event Response TeamEurope

Event Response TeamEurope

Development TeamDevelopment Team

ReleaseManagement

ReleaseManagement

Enhancement Requests (L3)

CCBCCB

Ticket CopTicket Cop

Inputs to Transformation Team

Service Analytics Team (SAT)• Integrated ticket trend analysis• Best-fit functionality analysis

Service Analytics Team (SAT)• Integrated ticket trend analysis• Best-fit functionality analysis

Project LeadersProject Leaders SMEsSMEs ManagementManagement TestersTesters QualityQuality

PLM GLOBAL DELIVERY TEAM

Leverage CoE:• Rich Domain

experience backbone• Cross-Functional

Technical Experts• Unique Solutions• Re-usable

components• HCL KROSS - KMS

e-Support Center (Helpdesk)L1L1

PLM Production Support Process

L2L2

L3L3

Page 14: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

Sales

EngineeringRegulatory

Design PartnersDesign Partners

Manufacturing

Distributed MfgDistributed Mfg

Procurement

SuppliersSuppliers

CustomersCustomers

• BOM Spec• BOM Changes• Design Specs• Design Feedback

• Models• Drawings• Simulations

• Preferred Parts• Approved Vendors

• E-BOM MBOM• Manufacturing Feedback• Process Configurations/ Recipes• Work Instructions• Manufacturing Routes • Operator Training Specs• Consumable Specs• Packaging/Labeling Specs• Tooling Designs

• Proposals• Customer Requirements

• Product Concept• Product Requirements• Market Requirements• Brochures• Data Sheets

• Service Parts Catalog

• Service Manuals• Training Manuals• Issue Reports

• Conformance Specs• Conformance Reporting

ServiceMarketing

Collaborative Product

Development

PLM Footprint in the Enterprise Application Space

Page 15: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

HCL PLM Maturity Assessment Roadmap

HCL PLM maturity assessment is involves a set of methodologies, tools and technologies to:

• Achieve optimal business value through PLM usage

• Explore and Map the direction of current roadmap for PLM with the vision and business value.• Provide one-to-one linkage between Program management undertaken, operations and business drivers.• Provide organization’s maturity against benchmark results through the HCL Assessment Framework.

HCL Assessment Framework:

PLM Implementation Roadmap based on HCL Assessment Framework

Standardized PLM structure and processes with optimal performance based on Industry Standards

Broad Assessment Phases

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Page 16: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

PLM Structure / processes not in place. Cost, Schedule and Quality unpredictable.

HCL Framework for PLM Maturity Assessment

It is based on CMMI* Maturity level concept

PLM

Matu

rity

Level

Time

Initial

Need for action identified. Situational / Event Driven

Managed

Structure / processes chosen by Program Management Portfolio.

Defined

Continuous measurement and implementation control

Quantitatively Managed

Process optimization, Benchmarking, Innovation.

Optimizing

* CMMI Capability Maturity Model Integration ® by SEI®, registered in the U.S. Patent and Trademark Office by Carnegie Mellon University

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Page 17: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

Assessment results and recommendations

A PLM maturity Assessment radar is used to recommend corrective actions and changes to existing processes and structure using the standard HCL PLM implementation Roadmap.

(3 of 3)

Page 18: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

PLM Services- Agile PLM- Select Case Studies

Page 19: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

Agile PLM Solution for an US based leading semiconductor industry

Client: Leading Flash Memory Manufacturer

Area of EngagementLegacy Transformation in Engg & Manufacturing - PLM Migration / Integration

Solutions Offered

• Migrate As-Is to RDBMS

• Transform As-Is based on new data model needs

• Migrate to Agile

• Build Integration Solutions with SAP, Camstar, E2Open & BDR (Legacy DW) using Agile AIF

Business Problem• The customer is moving from

legacy systems to COTS based PDM / PLM solution.

• Need to migrate data to Agile PLM

• Integrate Agile PLM with ERP, SCM and MES products

• Redesign the 21 year old data structure and engineering process for better product structure manageability

Benefits

• Standardized engineering process and PLM platform

• Improved collaboration between engineering,

partners and manufacturing through seamless integration

(1 of 4)

Page 20: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

E2Open

BDRCamstar

Step 3 - Informatica checks the file vault for PDX XML files. It then filters and transforms the data. It generates general and target specific XML files.

Agile ACS(OAS)

File Vault

File Vault FTP File Vault

CONTROL M

Step 2 - Control M will call Informatica on regular basis.

Step 4 - Control M dumps the file to the specific location

B2B Client

INFORMATICA

Step 5 - BDR will poll the file vault and extract the information to update its database.

Step 1 - Agile ACS will generate the PDX XML file and sends to the file vault.

PLM Integration Architecture

Agile PLM Solution for an US based leading semiconductor industry

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Page 21: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

Business ProcessFrom

ApplicationTo Application

Data transfer

Transfer Mechanism

Utilities used Tool

Approved ECOs - Product data and Process Data

Agile - PDM/PLM Camstar - MES Real Time Push out Custom App Control - M

Agile - PDM/PLM E2open - Inventory

Real Time Push out ETL - Informatica Control - M

Agile - PDM/PLM ERP - SAP Real Time Push out E-Mail Control - M

Agile - PDM/PLM Data Warehousing Real Time Push out ETL - Informatica Control - M

Finished Goods Inventory

Camstar - MES ERP - SAP Real Time Push out Custom App Application Triggered

Inventory Tracking Camstar - MES E2open – Inv Batch Push out Custom App Scheduled Jobs

Inventory Management

Workstream - MES E2open – Inv Batch Push out Custom App Scheduled Jobs

Fab 300 - MES E2open – Inv Batch Push out Custom App Scheduled Jobs

PROMIS - MES E2open – Inv Batch Push out Custom App Scheduled Jobs

DW and Analytics E2open - Inventory

Data Warehousing Batch Push out Custom App Scheduled Jobs

Sales Order Processing and Invoicing

ERP - SAP Costing - TCM Batch Push out Custom App Application Triggered

Costing Management Data Warehousing Costing - TCM Real Time Push out DB- Triggers DB- Triggers

Agile PLM Solution for an US based leading semiconductor industry

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Agile PLM Integrations

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Page 22: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

Agile PLM customization & enhancement Customized standalone report generation

Update product data in MES on a scheduled manner

Customized business rule validater

To audit the naming convention of the product, which is entered

manually into Agile

New Product structure

Enhancements to BOM attribute to accommodate new line of products

Auto-scheduled data exporter for testing machines

To verify if the “minor revision” matches the test program before a

product is tested.

To ensure products are tested with latest version of the test program 

Agile PLM Solution for an US based leading semiconductor industry

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Page 23: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

Agile PLM Implementation & Support

Client: Leading Data Storage and Data Center Networking Solutions and Services

Area of EngagementAgile PLM Business Intelligence Implementation, PLM Integration/Customization and Support.

Solutions Offered

• Implementation of Oracle Business Intelligence for PLM.

• Customizations on Agile PLM

• Migration from source PLM to Agile PLM.

• Supporting Agile-Oracle Interface.

Business Problem• The customer needs standard

reports and easy to use such as Product On-Time Shipments, Shortages, Change v/s Error Report.

• Business process automation.• Need to migrate data to Agile

PLM from another source system (PLM) after merger.

• Support Agile PLM with Oracle Apps.

Benefits

• Improved engineering process.

• Improved collaboration between engineering,

partners and manufacturing through seamless integration.

• Improved tracking on Product data and Performance.

(1 of 2)

Page 24: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

Arena Database

Oracle Apps

Agile Schema

Agile Data Mart

MDS Database

Agile PLM Apps server

Agile PLM

Oracle BI Server

PLM BI Reports

Oracle BI Presentation Services

Oracle Business Intelligence

PL

M

Dat

a M

art

Oracle BI Scheduler P

LM

Bu

sin

ess

Inte

llig

ence

Agile-Oracle Interface

MDS Configurator

Agile PLM Reports

Agile PLM Customizations

ETL

ETL

Agile PLM Implementation & Support

PLM Ecosystem

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Page 25: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

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Agile Implemented for

BOM Management

Design and Manufacturing Collaboration

Creation & Management of Items and Templates

Purchasing Collaboration

Supplier Collaboration

Change Request and Change Order Management

Product Quality Management

Document Management

Workflow Management

User Management

Search capabilities - Simple and Advanced

Page 26: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

Agile PLM – Business Process Re-Engineering

Client: Leader in the design and innovation of solar energy generation technology and products

Area of Engagement

PLM Assessment (Agile PLM) Solutions Offered

• A detailed Assessment report• Recommendations on PLM

best practices• Solution details on – - Part number process and

framework - BOM and PS management - Supplier data management

in Agile - Supplier tracking process

spanning PLM to ERP• Recommendations on next

steps for PLM re-architecting, MES deployment and ERP

changes

Business Problem

• Too many part numbers generated representing the same part

• Lack of Capacity planning, forecasting, alternate part management

• Challenges in supplier tracking

Result

• Detailed report on Customers Engineering process and IT maturity

• Clear road map for PLM re-implementation

Page 27: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

Agile PLM Support

Client: The World Leader in Flash Memory Products

Area of EngagementSystem maintenance, User Service Requests, Enhancements, Trouble shooting and Training Business Users

Solutions Offered

• Providing daily, weekly and monthly activities and frequent monitoring of all services and Servers

• Providing Work around for product related issues.

• Manual reprocess of Change Orders in case of any errors.

• Analyzing error log files and educating planners.

• Providing solution to Customer Queries.

• Add, Modify, Terminate users and roles.

• Creating Business attributes.• Performing Root Cause

Analysis for critical issues.• Updating Agile Documents

Business Problem

• Breakdown of Sigconnects QAD interface.

• Scheduler breakdown.• Released Change Orders

often hangs up in the AgileChangeCast Queue.

• Low performance of Agile 8.5.• Breakdown of Clustered Web

Application Server.

Benefits

• Data Loss is avoided.• Change Order information

gets updated from Agile to QAD on time.

• Avoiding disconnection of Agile Services and Processes.

• User access and business attributes are provided on time.

• RCA avoids repetition of similar issues and builds a knowledge base for future analysis.

Page 28: HCL PLM Centre of Excellence - Oracle Agile PLM. HCL’s PLM Practice Snapshot Oracle Agile, Enovia MatrixOne & VPLM, Smarteam,TC Eng, TC Ent, Windchill,

Thank you

I am HCL

How may I help you?