Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND...

40
Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included in this panel is strictly the opinion of this panel and the individual panel members and does not necessarily reflect the beliefs of the DRI or the beliefs of any panel member’s employer. It is not our intent to render legal advice. If legal advice is needed, it should be obtained from your local legal counsel.

Transcript of Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND...

Page 1: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS

The information included in this panel is strictly the opinion of this panel and the individual panel members and does not necessarily reflect the beliefs of the DRI or the beliefs of any panel member’s employer. It is not our intent to render legal advice. If

legal advice is needed, it should be obtained from your local legal counsel.

Page 2: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

P R E S E N T E D  B Y:

DR I ' S  L A W Y E R S '  P R O F E S S I ONALISM   A N D  E T H I C S  C O M M IT T E E

Edward M. Slaughter, Managing Partner, Dallas Office, Hawkins Parnell Thackston & Young LLP

Luanne Ellison, Director, Litigation ManagementResolute Management, Inc.

Ben Pellegrini, Assistant General CounselRheem Manufacturing Company

Page 3: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

History of the Billable Hour

“A lawyer’s time is his stock in trade.”-Abraham Lincoln

Page 4: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Leading to the Billable Hour

• 1930 - State bars issue recommended/statutory minimum fee schedules

• 1960 – Bills for “services rendered” – and estimation of perceived value

• Mid 1960s to early 1970s – Anti-trust concerns, accountants and insurance carriers require more detailed information and a better way to track it – Thus the billable hour is popularized

Page 5: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Alternative Fee v. Billable Hour

Perceived negatives of hourly billing:– Discourages attorney client communication– Discourages expedient resolution of cases– Based on work performed instead of value

obtained– Creates a conflict between attorney and client– Slave to the clock – Bad for the Profession

Page 6: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

"We can't solve problems by using the same kind of thinking

we used when we created them."

- Albert Einstein

Page 7: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Can Alternative Fee Agreements Improve

Attorney Client Communication?

Page 8: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

American Bar AssociationModel Rules of Professional Conduct

Rule 1.4: Communication

(a) A lawyer shall:

(1) promptly inform the client of any decision or circumstance [requiring] the client’s informed consent…

(2) reasonably consult with the client…

(3) keep the client reasonably informed…

Page 9: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

AFAs and Attorney-Client Communication

• Process of creating AFA facilitations communication about expectations

• AFAs can set routine communication as part of an overall fee or pay as a line item

• Eliminate clock watching by client

• Eliminate needless over-reporting

Page 10: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Can AFAs be used to encourage attorneys to expedite

litigation and other legal matters?

Page 11: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

American Bar AssociationModel Rules of Professional Conduct

Rule 3.2: Expediting Litigation

A lawyer shall make reasonable efforts to expedite litigation consistent with the interests of the client.

Page 12: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Expediting Litigation

• AFAs can discourage boilerplate excess work

• AFAs can encourage attorneys to be efficient

• AFAs can expressly reward speedy resolutions

Page 13: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

How can AFAs be used to ensure that clients get value for

the fees they spend?

Page 14: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

THE VALUE EQUATION

VALUE = Result - Cost

Value is realized when a client’s expectations are met (or exceeded) at what they consider a reasonable price. It is a

subjective assessment of the overall worth of a product or service.

Page 15: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Work Performed and Value Obtained

Task Time

Read opinion, report, and salient reliance materials;

6 hours

Collect and review published literature with differing view;

12 hours

Collect bias materials for cross; 3 hours

Depose witness in person with documents; 12 hours

Example #1: Attorney prepares to depose hazard communicaton expert

Page 16: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Work Performed and Value Obtained

Task Time

Read opinion, report, and identify new reliance materials;

2 hours

Update opposing literature; .5 hours

Depose witness by telephone; 2 hours

Example #2: Attorney deposes same witness second time

Page 17: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

AFAs Reward Value Obtained

• AFA might pay less than hourly rates in some instances

• AFAs should reward expertise and encourage development and use of institutional knowledge

• AFAs should encourage best staffing practices

Page 18: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

What do the rules of Professional Responsibility

require when creating the terms of Alternative Fee Agreements?

Page 19: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

American Bar Association

Model Rules of Professional Conduct

Rule 1.5: Fees

(a) A lawyer shall not make an agreement for, charge, or collect an unreasonable fee or an unreasonable amount for expenses. The factors to be considered in determining the reasonableness of a fee include the following:

Page 20: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

(1) The time and labor required, the novelty and difficulty of the questions involved, and the skill requisite to perform the legal service properly;

(2) The amount involved and the results obtained;

(3) The time limitations imposed by the client or the circumstances;

(4) The nature and length of the professional relationship with the client;

(5) Whether the fee is fixed or contingent.

Page 21: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Creating Ethical AFA’s

• Time and Labor + Skill Required

• Consider the amount of work

• Consider the use of work product

• Consider the best staffing plan

• Consider the expertise of the team

Page 22: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Creating Ethical AFA’s

• Amount involved + results obtained

• More risk = more reward

• Consider contingent component

• Consider bonuses for performance

• Consider refund for poor performance

Page 23: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Creating Ethical AFA’s

• Whether the fee is fixed or contingent.

• Contingent fees can be created for any case

• Complete Contingent fees based on results

• Contingent bonuses

• Hybrid – Hourly and Contingent fees

Page 24: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Do AFAs increase or decrease potential conflicts of interest

between Attorney and Client?

Page 25: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Conflicts of Interest

A conflict of interest is involved if there is a substantial risk that the lawyer's representation of the client would be materially and adversely affected by the lawyer's own interests or by the lawyer's duties to another current client, a former client, or a third person.

Page 26: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Inherent Potential Conflict?

• Will Client may seek lowest cost per service?

• Will Client press for more work than necessary under AFA?

• Will Attorney seek higher profit margin

• Will Attorney seek to avoid work that would benefit client?

Page 27: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

ETHICAL ISSUES INHERENT IN THE TRIPARTITE

RELATIONSHIP

• Insured may second guess AFA where the fees are paid by a carrier

• Motivation by attorney to trim unnecessary work may be seen by insured as a reduction in service

• AFAs more workable where insured has SIR

Page 28: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

What type of AFA will work best for the situation?

Page 29: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Fixed or Flat Fee

• Price charged for defined services

• Shifts some of the risk of cost overrun to law firm

• A total fee or segments of the service

• Useful where there is litigation is most predictable

PRICE = BUDGETED VALUE

Page 30: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Model for Determining Appropriate Flat Fee For Individual Matter

• Based on ABA codes

• Customized by inputting rates, likelihood of reaching certain phases and whether the firm has experience with similar cases

• Experience in the area and trust in the relationship is key

www.hawkinsparnell/casetools/flatfeemodel

Page 31: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Time and Talent Projection

• A detailed budget for tasks to be completed

• And the talent necessary to complete them

• Premised largely on the hourly rate systme

• Provides predictability

• Can be separated by tasks

• Or based on a prediction of work

Page 32: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

“Prediction  is difficult, especially about the future.” - Yogi Berra

Page 33: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Budget With Risk Analysis

Page 34: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Contingent Fee

• Depends on Results Achieved • Price reflects different incentives for firm

and client• Useful where there is recovery of

damages • Useful where there is a quantifiable risk

that all can agree to

PRICE = RESULT X AGREED PERCENT

Page 35: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Shared Risk Contingent Fee

Claimed damage: $10,000,000Client’s estimated adverse verdict: $ 1,500,000

Settlement: $ 500,000Saved $ 1,000,000Less fees charged to date $

300,000Net savings $ 700,000

Contingent bonus = 700,000 X 20% = $ 140,000

Page 36: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Blended Hourly Rate

• One rate applies to all hours

• Rate usually negotiated by the client but can reflect weighted average of timekeepers rates

• Risk that firm may not use the high value/experienced attorneys - can be seen as reducing profit

PRICE = TIME X AVG(ALL RATES)

Page 37: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

WHAT ARE THE MAJOR ETHICAL RISKS OF ALTERNATIVE FEE

AGREEMENTS?

Page 38: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

American Bar AssociationModel Rules of Professional Conduct

Preamble – A Lawyer’s Duties

[2]… As advocate, a lawyer zealously asserts the client’s position under the rules of the adversary system.

Page 39: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

Do AFAs make you less zealous?

• Should I file the motion for summary judgment?

• Should I travel to New York for the deposition?

• Should I settle the case sooner rather than later so I can stop working on it?

Page 40: Hawkins Parnell Thackston & Young LLP IMPLEMENTING ALTERNATIVE FEE ARRANGEMENTS – CHALLENGES AND CONCERNS FOR CLIENTS & CARRIERS The information included.

Hawkins Parnell Thackston & Young LLP

“The best way to predict the future is to invent it.”

- Immanuel Kant, 18th Century Philosopher