Having Competence at Interview
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w: www.thebusinessspringboard.co.uk t: 0113 2089922 Business Savvy, Training Know How Having Competence at Interview By: Joanne Vose On: 23 rd June 2015 @ 13:00 FREE WEBINAR Starting Soon
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w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Having Competence at Interview
By: Joanne Vose
On: 23rd June 2015 @ 13:00
FREE
WEBINAR
Starting
Soon
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Housekeeping
“Please use the chat box for questions,
thoughts and Debate”
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Applicant Tracking System (ATS)
Careers websites
Recruitment Support
Streamline your recruitment processes
Improve recruitment communications
Promote your employer brand
Reduce the costs of recruitment
Tighter control on recruitment decisions
Manage the ROI of recruitment
Attract better quality people, faster
Recruitment Advertising
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Business Savvy, Training Know How
Having Competence at
Interview 23 June 2015
Joanne Vose
© The Business Springboard Limited 2014
Business Savvy, Training Know How
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
About Your Presenter
Joanne holds an MA in Human Resource Management, is a fully qualified Member of the Chartered Institute of Personnel & Development and is a qualified NLP Practitioner. With considerable experience in people management and training interventions, Joanne’s consultancy and training is valued by her clients for her practical and business orientated approach, providing a complete people management solution to support organisational goals.
Joanne delivers a number of modules for The Business Springboard, including The 4D Manager and the Leadership & Management Development Programme, both of which are recognised for progression to further education.
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Disclaimer & Copyright
These materials are designed solely for the use of participants on our courses. These materials shall not be copied or
reproduced in any format whatsoever without the prior consent of The Business Springboard Limited.
The content of these materials does not constitute advice tailored to any participant’s specific needs and to the
maximum extent permitted by applicable law, The Business Springboard or any of its employees or associates shall not be
held liable for any direct, indirect or consequential loss or damage arising as a result of use of these materials.
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Welcome
What do we want to find out an an interview?
What is a competency based interview?
Framework & Structure
Questions
Coaching the Interviewee
Scoring
Questions & Answers
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What do we want to find out?
1. Can they do the job?
2. Will they do it the way we want it doing?
Culture
Soft skills
People mix (don’t mix up with discrimination)
Attitude
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What is a Competency Based
Interview?
Evaluate key competencies
Not about practical experience, more
about behaviours (will they do the job the
way you want it done)
Preferred style of working and predicts
behaviour in future situations
More accurate when reciting a past event
– not a learnt skill??
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Questions
‘Can you tell me about a time…”
Can be scripted
Don’t be afraid to probe, but don’t deviate
from objective
Top tip – 4 questions for each area
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Examples of Competences
Teamwork
Responsibility
Commitment to career
Commercial awareness
Career motivation
Decision making
Communication
Leadership
Trustworthiness & Ethics
Results orientation
Problem Solving
Organisation
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Framework & Structure
Define the competencies that are
important:
For role
For company
Break down each one into 4 questions
Start with ‘Tell me about a time …’
Scoring:
Behaviours looking for
Weighting
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Coaching the Interviewee
They don’t al initially get it!
Language & communication
Patience
Pointers to areas for examples but NOT
leading
What if they can’t answer?
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Business Savvy, Training Know How
Scoring
Numerical??
What answers are you looking for?
Demonstration of competence
& behaviours
Making assumptions
Accurate recording & notes
Be absolutely clear in your mind what the
role is and what skills you are looking for
w: www.thebusinessspringboard.co.uk t: 0113 2089922
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Questions & Answers
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Inspiring training & development for
real business results • bespoke in-house training
• off-the-shelf workshops
• seminars and webinars
• business mentoring
•The 4D Manager
•marketing & PR
• finance
• people
• customer service
• leadership & management
www.thebusinessspringboard.co.uk
w: www.thebusinessspringboard.co.uk t: 0113 2089922
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Want to Know More? Following the successes of our in-house
programmes, The Business Springboard is currently
running a serious of Masterclass training courses,
designed to give a focused, bite sized training
session to develop managers in key areas:
Small groups to allow individual mentoring and action
planning
Half day courses
Making real changes by enhancing management skill sets
Topics include Managing Performance, Giving Feedback,
Interview Sills and Attendance Management
See website for schedule
www.thebusinessspringboard.co.uk/open-courses
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