Harper Resume 11 December 2015
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Vance Harper 211 Village Drive, Jacksonville, NC 28546 (843) 934-3199 [email protected] OBJECTIVE: Proven IT Manager with over 20 years of IT and honorable military service looking to leverage an experienced background in management and network engineering and security as a Network Engineer. KEY QUALIFICATIONS: Security Clearance Cyber Security Network Design Leadership Teamwork Customer Service Cisco Technologies Time Management Troubleshooting Change Management Operations Management Project Management EXPERIENCE: IT Operations Chief, US Marine Corps, Jacksonville, NC September 2013-November 2015 Supervise and account for the efficient employment of 14 IT technicians. Advise senior management on best practices of network services and implementation. Manage and report to senior management on IT projects that affect the region with minimal customer impact and degradation of services. Respond to network service requests and incidents through Remedy IT Service Management suite. Collaborate with departments regarding technologies offered through the organization’s service catalog. Network Operations Chief, Marine Corps Forces Command, Norfolk, Va. July 2010-July 2013
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Transcript of Harper Resume 11 December 2015
Vance Harper211 Village Drive, Jacksonville, NC 28546
(843) [email protected]
OBJECTIVE: Proven IT Manager with over 20 years of IT and honorable military service looking to leverage an experienced background in management and network engineering and security as a Network Engineer.
KEY QUALIFICATIONS:
Security Clearance Cyber Security Network Design Leadership Teamwork Customer Service Cisco Technologies Time Management Troubleshooting Change Management Operations
Management Project Management
EXPERIENCE:
IT Operations Chief, US Marine Corps, Jacksonville, NC September 2013-November 2015
Supervise and account for the efficient employment of 14 IT technicians.Advise senior management on best practices of network services and implementation. Manage and report to senior management on IT projects that affect the region with minimal customer impact and degradation of services.Respond to network service requests and incidents through Remedy IT Service Management suite.Collaborate with departments regarding technologies offered through the organization’s service catalog.
Network Operations Chief, Marine Corps Forces Command, Norfolk, Va. July 2010-July 2013
Supervise and account for the efficient employment of 7 uniform and 2 contractor support network technicians.Advise senior management on best practices of network design and implementation. Inform senior management regarding network outages and ensure timely resolutions. Participate in Change Management Board regarding network design. Resolve network incidents through Remedy. Install, configure and maintain network connectivity utilizing layer 2 and layer 3 switching and routing protocols to support over 500 customers. Configure, update and manage network devices through SolarWinds Network management software. Implement and validate security on over 500 network and end user devices through patch management. Provide Active Directory structure, DNS, Exchange and network services for 175 customers for classified and unclassified networks at Continuity of Operations cold site. Install, configure and maintain secure network connectivity utilizing Fortigate firewalls and Cisco routers and switches for 175 customers for classified and unclassified networks at Continuity of Operations cold site.
Vance Harper211 Village Drive, Jacksonville, NC 28546
(843) [email protected]
IT Manager, US Marine Corps, Camp Lejeune, NC January 2007-April 2010
Supervise and account for the well being, training and staffing of 26 uniform and contractor support network technicians and system administrators.Configure and maintain, DNS, DHCP, VoIP, Exchange and network services for over 3,500 customers for classified, unclassified and coalition networks.Configure and maintain secure satellite, wireless line-of-sight and wired network connectivity utilizing layer 2 and layer 3 switching and routing technologies such as VTP, EIGRP and BGP to support over 3,500 customers across multiple geographic locations for classified, unclassified and coalition networks.
Instructor, USMC Communications School Twenty-nine Palms, Ca June 2002 - December 2006Supervise and account for the training and well-being of 20 entry level students during a 2 month duration of entry level technical training.Provide instruction on network design and numbering systems and subnetting to student personnel through lecture, hands-on training and evaluation.Provide instruction on Active Directory, DNS and DHCP configuration to student personnel through lecture, hands-on training and evaluation.Provide instruction on layer 2 and layer 3 routing and switching utilizing VTP, EIGRP, BGP configuration to student personnel through lecture, hands-on training and evaluation.Provide instruction on backup and restore procedures utilizing Veritas Backup Exec to student personnel through lecture, hands-on training and evaluation.Provide instruction on encryption devices installation and configuration to student personnel through lecture, hands-on training and evaluation.
EDUCATION:Completed 90 Semester Hours towards a Bachelors of Science in Information Technology Management at American Military University (November 2016 anticipated graduation date)Currently pursuing CCNA certification (December 2015)LEAN Six Sigma Yellow Belt TrainingProject Management Professional BootcampSenior Leadership and Management CourseAdvanced Leadership and Management CourseSharePoint 2007 Administrator CourseCisco Certified Network Associate BootcampCisco Internetwork TroubleshootingBuilding Cisco Remote Access NetworksBuilding Cisco Multilayered Scalable NetworksCheckPoint Meta IP DNSFormal Schools Instructor CourseTactical Network Supervisor Course
CERTIFICATIONS:CISSP Certified (#406385)CEH Certified (#ECC39931919079)CompTIA Security+ Certified (#COMP001020149938)Active Secret Security Clearance
References Available Upon Request
