Harmony with God (Spiritual Transformation)

SHALOM--HARMONY IN OUR BASIC RELATIONSHIPS

A BIBLICAL UNDERSTANDING OF PEACETHE PEACE OF GOD IS CENTRAL TO THE GOOD NEWS

Harmony with Others (Social-Political Transformation)

Harmony with the Creation (Economic-Ecological Transformation)

Harmony with the Self (Psycho-Social Transformation)

PEACEBUILDING=SHALOMLIVING

PEACE AND RECONCILIATION

SKILLS FOR EVERYONE

Learning the Art of Conflict ResolutionFact-Finding Skills

Listening SkillsConflict Mapping Skills

Conflict Energy Management SkillsResolution Approach Skills

Asserting Your Rightsthrough Negotiation

Bridging Conflicting Partiesthrough Mediation

LEARNING THE ART OF

CONFLICT RESOLUTION

CONFLICT RESOLUTION

Conflict Resolution is a non-violent process towards arriving at a mutually agreed terms over a specific issue.

It is a process of settling issues but not necessarily transforming relationships.

It is a key stage in the whole process of Conflict Transformation.

CONFLICT TRANSFORMATION AND CONFLICT RESOLUTION

CONFLICT RESOLUTIONSocial processes focused on solving

specific issues or cases affecting ConflictTransformation. It's the smaller picture

that affects the bigger picture.

CONFLICT TRANSFORMATIONProcesses of change in relationships...

towards reconciliation... continuous...life-time process... It's the big picture.

FACT-FINDING IN A CONFLICT SITUATION

:: WHO?

:: WHAT?

:: WHEN?

:: WHERE?

:: WHY?

:: HOW?

WORKSHOP:ORGANIZE YOURSELVES INTO

5-MEMBER FACT-FINDING TEAMS

HEALTH & SECURITY OFFICER

LOGISTICS & COMMUNICATIONS OFFICER

FORMAL & LEGAL OFFICER

INFORMATION & DOCUMENTATION OFFICER

MEDIA & PUBLIC RELATIONS OFFICER

FACT FINDING EXERCISE

SHARE A

CRISIS SITUATIONBASED ON A REAL STORY

HAVE ANOTHER GROUP DO THE

FACT FINDING WORKON THE CRISIS STORY YOU SHARED

MANAGING CONFLICT ENERGY

CONFLICT ENERGY

EXPRESSEDCONSTRUCTIVELY

EXPRESSEDDESTRUCTIVELY REPRESSEDSUPPRESSED

VIOLENCE CONFLICT CONTINUES

LOST OPPORTUNITY

FOR GOOD RESULT

PERSONAL, SOCIAL, AND

POLITICAL CHANGE

RESENTMENT AND INJUSTICES INCREASE

CONFLICT MAPPINGIDENTIFY THE FOLLOWING SYMBOLS WITHOUT LOOKING AT YOUR NOTES

CONFLICT MAPPINGIDENTIFY THE FOLLOWING SYMBOLS WITHOUT LOOKING AT YOUR NOTES

PARAPHRASING

CURIOSITY

SENSITIVITY

DISCERNMENT

LISTENING SKILLS IN A CONFLICT SITUATION

INFORMAL DISCUSSION AND PROBLEM-SOLVING

NEGOTIATION

CONCILIATION

FACILITATION

MEDIATION

ARBITRATION

JUDICIAL APPROACHES

LEGISLATIVE APPROACHES

CONFLICT RESOLUTION SKILLS

CONFLICT RESOLUTION CONTINUUM

LEGISLATIVE

JUDICIAL APPROACHES

ARBITRATION

MEDIATION

FACILITATION

CONCILIATION

NEGOTIATION

INFORMALDISCUSSION & PROBLEM SOLVING

EXTERNALINFLUENCE

TO THEPROCESS AND

OUTCOME

PARTIES’CONTROL OF

PROCESS ANDOUTCOME

STRUCTURED EXPERIENCE:

OPEN MY FIST

CONFLICT RESOLUTION APPROACHES

FORCINGMy Way

COLLABORATINGOur Way

COMPROMISINGHalf Way

AVOIDINGNo Way

ACCOMODATINGYour Way

CONCERN FOR RELATIONSHIP

CO

NC

ER

N F

OR

ISS

UE

ISSUE

RELATIONSHIP

Which is more important to you? Personally? Culturally?

CONFLICT RESOLUTION APPROACHESKey Factors to be Considered

PEACE AND RECONCILIATION

SKILLS FOR EVERYONE

Learning the Art of Conflict ResolutionFact-Finding Skills

Listening SkillsConflict Mapping Skills

Conflict Energy Management SkillsResolution Approach Skills

ASSERTING YOUR RIGHTS THROUGH

PEACEFULNEGOTIATION

NEGOTIATION

Negotiation is a bargaining process around differences entered voluntarily by parties who try to educate each other about their needs and interests, to exchange resources, or to address intangible issues such as future relations.

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

GROUP INTERACTION: TOP 10 VALUES

POSITIONS AND INTERESTS: PAGE 34

POSITION POSITION

INTERESTS

A stated policy of a person, group, or party;usually to advance or protect their interests.

Needs. Hopes. Fears. Wants. Desires.Usually not expressed formally.

GROUP DISCUSSION:

HOW MUCH WILLYOU GIVE UP?

PREPARE WELL

DETERMINE YOURAPPROACH

Searches solutions to meet goalsand objectives of both sides

Parties emphasize commonalities Joint ownership of decisions

ENTER INTO NEGOTIATIONAS A SACRED TRUST

NEGOTIATION AND NEGOTIATING SKILLS

:: Refers to a possible course of action if negotiated agreement is not reached :: Functions as the bottom line for negotiators and help determine whether or not negotiation is the best option :: Compare the costs and benefit of BATNA to that of a negotiated agreement in order to decide the best course of action

B.A.T.N.A.BEST ALTERNATIVE TO A NEGOTIATED AGREEMENT

STRUCTURED EXPERIENCE:

COMPETITION OR COOPERATION?

DATA AND INFORMATION GATHERING

CONFLICT ANALYSISAND MAPPING SKILLS

COMMUNICATION SKILLS

PEOPLE ORIENTED SKILLS

PROBLEM-SOLVING SKILLS

PLANNING SKILLS

MONITORING AND EVALUATION SKILLS

COMPREHENSIVE NEGOTIATION SKILLS

STRUCTURED EXPERIENCE:

MIRROR MOTION

FOCUSES ON PROBLEM-SOLVING

RESPONDS TO OTHER PARTIES’ UNDERLYING NEEDSRATHER THAN STATED POSITIONS

ABLE TO GENERATE MANY OPTIONS FOR MEETINGS

ABLE TO BE FAIR AND REASONABLE

CHARACTERISTICS OF A GOOD NEGOTIATOR

REFLECTION:

DIMENSIONS OF

“THE ENEMY”

PEACE AND RECONCILIATION

SKILLS FOR EVERYONE

Learning the Art of Conflict ResolutionFact-Finding Skills

Listening SkillsConflict Mapping Skills

Conflict Energy Management SkillsResolution Approach Skills

Asserting Your RightsThrough Negotiation

BRIDGING CONFLICTING PARTIESTHROUGH

MEDIATION

MEDIATION

Mediation is a facilitated negotiation; a process by which a mediator assists disputing parties to collaboratively discuss their concerns and solve their issues.

Mediators assist in documenting mutually acceptable points of agreement the parties may reach. The mediator does not have authoritative decision-making or enforcing power.

Participation by the parties is voluntary, private and face-to-face.

GROUP INTERACTION:

WHO DO YOU GO TOWHEN IN CONFLICT?

PARTIES HAVE VOLUNTARILYEXPRESSED THEIR NEED FOR IT

PARTIES CANARTICULATE THEIR CONCERN

EACH PARTY IS WILLINGTO HEAR THE OTHER PARTY

PARTIES TAKE RESPONSIBILITYFOR THEIR ACTIONS

PARTIES ARE WILLING TO WORKON MUTUAL OUTCOMES

BEFORE ENTERING INTO THE ROLE OF A MEDIATOR

PREPARE THE ENVIRONMENT

ARRANGE THE SEATING

CHECK-IN WITH YOURCO-MEDIATOR

PRE-SESSION CONSIDERATIONS

Step One:

INTRODUCTIONS

Step Two:

ISSUE IDENTIFICATIONBY STORY-TELLING

Step Three:

DISCUSSIONTO BUILD UNDERSTANDING

Step Four:

CLOSURE BYREACHING AN AGREEMENT

MEDIATION IN SESSION

STRUCTURED EXPERIENCE:

“WRAP THE EGG”

P.A.R. VALUESWhich of these values are currently difficult

for you to put into practice?

1. LOVE 2. TRUTH 3. JUSTICE 4. FORGIVENESS 5. PEACE 6. VOLUNTARY SERVICE 7. RESPECT 8. PATIENCE 9. MUTUAL LEARNING10. ACCOUNTABILITY

PEACE AND RECONCILIATION

SKILLS FOR EVERYONE

Learning the Art of Conflict ResolutionFact-Finding Skills

Listening SkillsConflict Mapping Skills

Conflict Energy Management SkillsResolution Approach Skills

Asserting Your RightsThrough Negotiation

Bridging Conflicting PartiesThrough Mediation

Harmony with God (Spiritual Transformation)

SALAM-SHALOMTHE PEACE OF GOD IS CENTRAL TO THE GOOD NEWS

Harmony with Others (Social-Political Transformation)

Harmony with the Creation (Economic-Ecological Transformation)

Harmony with the Self (Psycho-Social Transformation)

PEACEBUILDING=SHALOMLIVING

HOW TO CONTACT US:

MAILING ADDRESS:

P.O. Box 80128Davao City 8000

Republic of the Philippines

TELEPHONE:

(+63.82) 297.3139

EMAIL:

connect@peacebuilderscommunity.org

www.peacebuilderscommunity.org