434 K St SW, Ardmore, Oklahoma | Cell: 580-768-9783 | DanielPHarder@gmail.com

30-SECOND CAREER OBJECTIVE

My desire is to immediately join a great retail company, rapidly assimilate and lead the team to make an enormous impact on sales, profits, customer satisfaction percentages, compliance, and store cleanliness. I will use my innovative thinking to quickly create new and efficient ways to increase productivity and profits, and drive sales by motivating every employee to go above-and-beyond in serving others. Everywhere I have worked in the past, I have lowered out-of-stocks, improved inventory control, decreased shrinkage, and sparked word-of-mouth return business from many happy customers. I want to spend the rest of my career with your company boosting employee morale and performance, proving myself by consistently exceeding expectations, building and advancing my career. My family and I would love to relocate to a larger city for a great opportunity.

EXPERIENCED RETAIL MANAGER

Retail Manager with 15 years of management/supervisory experience (4 years in ecommerce and 11 years in brick-and-mortar stores).

I am eager and excited to make an immediate positive impact as a manager for your company. I bring to the table an excellent proven track-record of mentoring and developing low-level employees into managers, turning around poor-performing departments, and motivating employees to improve, who were not meeting expectations.

My greatest strengths are the way I always put the customer first and go above-and-beyond to satisfy each one, as well as my outstanding attention to detail, clear communication, delegation and follow-up, prioritization, and mentoring and motivating employee improvement.

Commended by supervisors for my flexibility in changing my work hours when asked and filling in for absent co-workers.

I do not micro-manage my employees, but instead, I give clear direction, communicate my expectations, and follow-up to provide any feedback, coaching, counseling, or praise that is appropriate.

I deeply enjoy using my creativity and innovation, thinking outside-of-the-box to come up with new ways of doing things and improving efficiency.

EXPERIENCE

August 2013-Current

Shift Supervisor/Assistant Manager/Key-Holder, CVS Pharmacy, Ardmore, Oklahoma | 580-223-1041 | Supervisor Names: Laura Ellis and Curtis Tappan

Achieved success in creating and implementing new stockroom inventory organization systems to dramatically increase efficiency.

Key-Carrier who is fully-trained on all aspects of store management, and I am left in-charge of the entire store quite often in the absence of the Store Manager.

Open and Close the store, responsible for balancing tills, making bank deposits,

setting alarms, ensuring all doors are secure and locked, and all lights turned off when closing.

Give recommendations and reports to the Store Manager and District Manager regarding employee evaluations/performance issues.

Ensure that all employees follow company policies and procedures, including all safety, compliance, and health rules.

Delegate and follow-up to ensure that all cleaning tasks are completed each day. Prioritize and assign tasks to each employee throughout the day.

Product rotation, checking for out-of-date items on the shelves.

Ensuring that all product recalls are processed and all recalled merchandise is removed from the salesfloor.

Working the overstock every day to improve in-stock.

Making sure the schedule is optimized to best take care of our customers and to unload and stock the shelves on Truck Day.

December 2012-August 2013

Store Manager in Training/Key-Holder (Part-Time), Dollar General, Lone Grove, Oklahoma | 580-657-6707 | Supervisor Name: Betty Sweetman

Courteously greeted customers and efficiently processed transactions within busy, fast-paced retail environments.

Was placed on the “Travel-Team” and sent to many different Dollar General store locations all over the state of Oklahoma, to speak with the management teams and employees, to deal with any issues they were having, offer advice, give direction, and provide coaching and counseling when necessary. Also helped with the stocking, planograms, and unloading trucks at each store.

Always filled-in for absent managers or when other managers needed to change their schedule.

Key-Carrier who was fully-trained as a Store Manager, was placed as Facility Manager over the Wilson, Oklahoma store for over a month, and over the Lone Grove, Oklahoma store for a month as well.

Was sent to multiple stores to help them plan and prepare for the Annual Inventory Day.

Responsible for examining the Profit & Loss Statements and Shrinkage Reports, and making “Action Plans” to improve the store performance in these areas.

April 2012-December 2012

Department Manager of Electrical and Plumbing, Lowe’s, Ardmore, Oklahoma | 580-490-3430 | Supervisor Names: David Smith and Cheree Hammond

Known for my energetic, friendly sales skills. Made multiple sales of $1,000 to $3,000 a week in the Electrical & Lighting Departments.

Daily researched out-of-stock items and on-hand count discrepancies to improve in-stock.

Helped with customer deliveries, carry-outs, and closed special orders for professional electricians and plumbers.

Two days a week, I supervised the cashiers as a Front-End Manager, performing overrides, processing refunds and exchanges, assisting angry customers.

Created daily “To-Do Lists” of tasks for employees to complete, followed-up to make sure they were completed properly and in a timely manner.

March 2005- Department Manager of Pets, Paper Goods, Chemicals, Walmart,

Page 2

February 2012 Oklahoma City/Ardmore, OK | 405-752-1900 | Supervisor: David Crosby

5-time Employee of the Month winner in a Supercenter with 350 employees.

Placed in-charge of large teams of employees multiple times for special projects. At times I supervised as many as 35 employees at once.

In October 2006 I took over as Department Manager of the Pet department. At that time, it had a daily average of 89 out-of-stock items. Within two months of my in-stock improvements (working the overstock daily, scanning outs each morning, manual ordering), I lowered the daily average of outs to 13, and I maintained that level for the next 5 years.

In July 2008 I was chosen by the Store Manager to be the supervisor of the implementation of Walmart’s new “IMS” (Inventory Management System). I was responsible for training the 35 other department managers over the next 30 days, demonstrating and helping them learn the new computer system and policies. I was highly commended for this by the District Manager.

Known for my cheerful, positive attitude and for my smile, no matter how hectic and fast-paced the work became.

Constantly helped out in other struggling departments and volunteered for tasks no one else wanted to do.

Was promoted to Department Manager after 1 year, 3 months as a Sales Associate.

6 years of experience conducting interviews, giving employee evaluations, and providing discipline/counseling when necessary.

Mentored and developed 9 different employees who became managers over my 7 years with Walmart.

EDUCATION

1997-2001, GED in 2013 (Ardmore)

GED, High School (Home-Schooled, American Correspondence Courses, Warr Acres, OK)

2006 Walmart Management Training Classes

AVAILABILITY AND RELOCATION

I am available to work any hours, any day of the week. I am willing to work on weekends (and holidays if necessary). I am very flexible with my schedule and can adjust quickly to changes. I am never late to work and I’ve only called in sick 4 times in the past 15 years, each time with a doctor’s note. On the rare occasions where I have requested a change to my schedule, I have always done so at least 3-4 weeks in advance.

Page 3

RETAIL SKILLS

Telxon (Hand-Held Inventory Scanner)

· 11 years of experience with different models of the Telxon hand-held inventory/price scanners. Using Telxons for cycle counts, price changes, scanning out-of-stock items, locating merchandise in the stockroom, price-checks, and receiving new merchandise from vendor deliveries.

Software and Technology

· 15 years of experience with Microsoft Outlook for emails and Microsoft Office/Word for creating documents.

· 11 years of experience with CBL (Computer-Based Learning) training modules.

· Highly-proficient with cash register programs of all kinds, as well as a large variety of different styles of inventory/POS systems.

· 5 years of experience with smartphones, tablets, and mobile applications.

· Very knowledgeable with laptops, PCs, and electronic devices.

Additional Retail Skills

Cycle Counts

Price Changes

Balancing Register Tills

Overrides at the Register

Scanning Out-of-Stock items and improving in-stock

Receiving

Unloading Trucks

Checking in Vendor Deliveries

Conducting Interviews

Scheduling

Budget Planning

Planograms/Modulars and Floor Resets

Mark-Downs

Scanning Damages/Pilferage

Decreasing Shrinkage

P&L Statements

End-Caps / Merchandise Displays / Signage

Page 4