HANNOVER MESSE 2016 April 25 29 Germany...USA Pavilion Service Manual 4 Your HANNOVER MESSE 2016...

USA Pavilion Service Manual

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HANNOVER MESSE 2016 April 25 ‐ 29

Hannover, Germany

Sample USA Pavilion rendering, design subject to change.


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CONTENTS: Page

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Your HANNOVER MESSE Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Show Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

U.S. Commercial Service Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Technical Services and Logistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

What you receive as a Pavilion Exhibitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Booth Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Basic turnkey booth package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Additional furniture and booth options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ‐ 10

Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Electricity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Entrance Passes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Parking Passes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Media Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Accommodations, Travel & Discounted Airfare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16


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Introduction HANNOVER MESSE

Preparing for HANNOVER MESSE 2016 is simple with the Information and forms for your Turnkey Booth Package provided in this document. Standard Show Services and additional options are available on the OBS online ordering system www.obs.messe.de.

Included are: Service order instructions

Show Schedule

HANNOVER MESSE Booth Details

1. HFUSA Service Manual and Forms for your Turnkey Booth Package. Package and pavilion services are described in detail in the following pages. Please fax all completed HFUSA forms to Fax Number +1‐866‐267‐3951. Please keep the originals forms for your files. All of these forms must be submitted by February 19, 2016.

2. OBS – Online Ordering System for Standard Show Services Log on to www.obs.messe.de with your order number and password to order services online. If you have not yet received your order number and password, they will be sent to you in the near future.

You can find a detailed overview of each standard service and additional options on www.obs.messe.de


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Your HANNOVER MESSE 2016 Project TeamGetting Started

Robin Estey Director Operations Tel: +1‐609‐945‐1936 E‐mail: [email protected]

Maureen Hennessey Operations Tel: +1‐215‐208‐7076 E‐mail: [email protected]

Ethan Carter Director of Sales Tel: +1‐773‐796‐4250 E‐mail: [email protected]

Bill Fox Director of Sales Industrial Automation Tel: +1‐773‐796‐4250 E‐mail: [email protected]

Nisrine Jorio Director of Sales Energy & Industrial Supply Tel: +1‐773‐796‐4250 E‐mail: [email protected]

Aryan Zandieh Director of Sales Digital Factory Tel: +1‐773‐796‐4250 E‐mail: [email protected]

Getting Started

Plan ahead ‐ start your preparations now for HANNOVER MESSE 2016. Read your manual carefully to be sure you understand all requirements and deadlines for ordering additional services. Contact Maureen Hennessey (+1‐215‐208‐7076 or [email protected]) or Robin Estey (+1‐609‐945‐1936 or [email protected]) if you have any questions. HFUSA Order Forms 1 – 4 must be submitted to Hannover Fairs USA (fax: 1‐866‐267‐3951 or email: [email protected] or [email protected]) even if you do not wish to order the service listed.

Deadline: February 19, 2016. All other orders should be placed online at www.obs.messe.de. Please note the deadline listed on each OBS order form – you will be invoiced for any additional charges at time of final billing, approximately 6 weeks after the show.

Complete forms early if possible. Fill in your Company Name, Pavilion and Booth Number at the top of each HFUSA form. Promote your company with pre‐show and on‐site promotion such as invitations to your booth, mailing of Complimentary Admission Tickets to clients, ads in publications, as well as press materials and conferences.

Show Schedule

Date Hours Notes

April 24, 2016 9:00am ‐ 6:00pm Set‐up ‐ Upon arrival and check in with the hostess at your Pavilion Office

April 25‐29, 2016 9:00am ‐ 6:00pm Show Hours ‐ Your booth must be staffed at all times

during the exhibition

April 29, 2016 6:00pm Tear Down


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U.S. Commercial Support U.S. Commercial Support for Exhibitors at Hannover Messe With the U.S. as partner country in 2016 the U.S. Commercial Service is committed to ensuring that all U.S. exhibitors get maximum value and exposure out of participating in Hannover Messe. They are offering value added services to U.S. exhibitors at no cost, including one‐on‐one market counseling with Commercial Specialists from the top countries that participate in Hannover Messe. To increase visibility, they will also promote your organization and its unique offerings to identified buyers, distributors and partners through the U.S. Commercial Service network of contacts in these respective countries and will be on site to facilitate introductions at the event. The U.S. Commercial Service will be contacting you with details on these services. In the meantime please visit the U.S. Commercial Service website for a more detailed explanation of the programs. http://export.gov/Hannovermesse/cssupport/ Export Licensing All exhibitors need to know about export licensing. Some exports require an Export License before shipment. Visit http://build.export.gov/main/regulation/index.asp for information regarding Export Licenses, Standards and Economic Sanctions, or if you have questions, call the Trade Information Center 1‐800‐USA‐TRADE (1‐800‐872‐8723). CE Marking Requirements in the EU The CE marking certifies that a product has met EU health, safety, and environmental requirements, which ensure consumer safety. Manufacturers in the European Union (EU) and abroad must meet CE marking requirements where applicable in order to market their products in Europe. A manufacturer, who has gone through the conformity assessment process, may affix the CE marking to the product. With the CE marking, the product may be marketed throughout the EU. If you are unfamiliar with the CE Marking process, we recommend that you read the Program Overview or reach out to the U.S. Government contacts with any questions you may have. Bob Straetz U.S. DOC Office of European Union and Regional Affairs Telephone: 202‐482‐4496 Fax: 202‐482‐2897 E‐mail: [email protected]

Sylvia Mohr Standards Specialist Commercial Service U.S. Mission to the European Union Brussels, Belgium Phone: 011 32 2 508 2675 Fax: 011 32 2 513 12 28

Website: http://www.buyusa.gov/europeanunion


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Technical Services and Logistics

What you receive as a Pavilion Exhibitor Pavilion Exhibitors receive a complete turnkey package that includes; booth, furnishings and all the services necessary for a successful exhibit. The basic turnkey exhibit package for your Pavilion at HANNOVER MESSE is listed on page 7. Options & additional services are detailed in pages 8‐10. Please order all additional furniture and accessories in advance to ensure availability.

In addition to the standard turnkey package, your Pavilion offers the following: On‐site Pavilion Hostess, & common area with coffee, tea, soft drinks, water and cookies for exhibitors and their guests. Thorough Booth Cleaning including dusting, vacuuming and trash removal completed each night of the show. Exhibitor Entrance Passes are sent directly from Germany to all pavilion exhibitors. Every exhibitor is entitled to a minimum of two exhibitor passes. See page 13 for ticket allocations for booths larger than 12sqm.

Booth Instructions & Regulations

Customized Booths All requests for customizing booths must be approved in writing before FEBRUARY 19, 2016. Pop‐up booths, furniture, lighting or carpeting is not permitted without prior approval.

Graphics Ship or carry your own booth graphics or displays. Bring double‐sided Velcro® tape to hang graphics. Use of nails, tacks or double‐sided tape is not permitted. Please do not apply adhesive back posters, graphics or stickers to furniture or walls. If you would like to have your booth graphics produced for you in Germany and delivered to your, please contact Maureen Hennessey or Robin Estey for details and pricing (+1‐609‐945‐1936 or [email protected]).

The following will NOT be permitted in the Pavilion: • Hanging graphics or placing equipment on structural columns, building supports, or delimiters within your booth or any portion of any column outside your booth.

• Mounting graphics or fascia boards higher than the walls of your booth.

NOTE: Graphics and custom enhancements within booths may not extend into the aisles or

above the height of the back and sidewalls.


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USA Pavilion Basic Package*

1 Info counter and 1 barstool

1 literature rack

1 conference table and 3 chairs

1 waste bin

Carpeting

Wall panels 2.38m (h) x 0.95m (w) or 0.455m (w)

Lighting and 1 Electrical Socket

Fascia with company name (text)

Graphic: Digitalprint logo on vinyl banner

Hard‐wired Internet connection (Ethernet line at back of booth)

PR and Marketing provisions

unlimited complimentary visitor tickets (print & eTickets)

1 Company Profile Listing in the official online/electronic media

5 Product Descriptions in official online/electronic media (in up to 4 Product Categories)

Exhibitor entrance tickets (see page 13 for allocation based on booth size)

*Booth Design and furniture subject to change. Co‐exhibitors Companies in the pavilion are permitted to bring a co‐exhibitor to share costs. This will incur an additional cost of: US$550 per co‐exhibiting company. This fee will entitle the co‐exhibitor to:

2 exhibitor passes

2 invitations to the Opening Ceremony

Complimentary e‐tickets to encourage visitor registration to your database

Pre and Post event data showing you who attended from your database

Online Listing of your company with services description, logo for 12 months


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Additional Furniture and Booth Options

1 – Furniture Item 1.01

Table – Square w/chrome legs ca. 70cm (w) x 70cm (d), 70 cm (h) Unit Price: US$81.00 Item 1.02

Round Table – grey w/ chrome base

ca. 70 cm diameter, 70 cm (h) Unit Price: US$93.00 Item 1.03

Table – Rectangular w/chrome legs ca. 110cm (w) x 70cm (d), 70 cm (h) Unit Price: US$98.00 Item 1.04 Tall Bistro Table – round w/chrome legs ca. 70cm diameter, 110 cm (h) Unit Price: US$124.00

Pos. 1.05

Conference Chair “Breeze” Unit Price: US$59.00 Pos. 1.06

Barstool – Z‐style, black w/chrome base Unit Price: US$51.00 Item 1.07

Barstool “Breeze”, black w/chrome base Unit Price: US$76.00


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Additional Furniture and Booth Options Item 1.10

Info counter, grey ca. 110cm (w) x 50cm (d) x 120cm (h) backside with lockable sliding doors Unit Price: US$210.00 Item 1.11

Computer Cabinet, grey ca. 65cm (w) x 65cm (d) x 110cm (h) Unit Price: US$195.00 Item 1.12

Sideboard, light grey, lockable 100cm (w) x 50cm (d) x 100cm (h) Unit Price: US$150.00

Item 1.13

Freestanding literature rack with 6 Plexiglas shelves size A44 Unit Price: US$152.00

2 – Display Items

Item 2.01

Display cabinet glass top, white octanorm ca. 100cm (w) x 50cm (d) x 100m (h) Unit Price: US$235.00 Item 2.02 Tower display cabinet white octanorm ca. 70cm (w) x 70cm (d) x 200cm (h) Unit Price: US$405.00


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Additional Furniture and Booth Options

Item 2.03 Tower display cabinet, grey ca. 50cm (w) x 50cm (d) x 200cm (h) Unit Price: US$315.00 Item. 2.04 Wall mounted shelving, white, level, ca. 30cm deep x 100cm wide Unit Price: US$51.00 Item 2.05 Wall mounted shelving, white, slanted ca. 30cm deep x 100cm wide Unit Price: US$51.00

3 – Kitchen equipment Item 3.02 Refrigerator 145L, 50cm (w) x 55cm (d) x 86cm (h) Unit Price: US$202.00

4 – Structural & Miscellaneous Items Item 4.01 Wall panel, white 4mm thick ca. 100cm wide x 250cm high Unit price: US$54.00 Item 4.03 Door element, lockable, white Unit price: US$249.00 Item 7.01 Waste bin, black plastic Unit Price: US$9.00

5 – Electric / Lighting Item 5.01

Spotlight in rail system, 50W Unit Price: US$51.00

Item 5.02

Spotlight with arm, 50W Unit Price: US$42.00 Additional lighting options quoted upon request Item 5.03a Electrical outlet – two‐socket, 230 V Unit Price: US$39.00 Item 5.03b Electrical outlet – three sockets, 230 V Unit Price: US$42.00 Item 5.04 Extension cord – three sockets Unit Price: US$15.00 Item 5.05 KW additional electric supply and CEE strength power connections Pricing provided upon request!

6 – Graphics

Please contact us for quotation on digital print graphic production.

Additional items quoted upon request!

Your contacts: Robin Estey Tel.: +1‐609‐945‐1936 E‐Mail: [email protected] Maureen Hennessey Tel: +1‐215‐208‐7076 Email: [email protected]

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Banner Graphics In addition to your company name sign, your turnkey booth package includes a graphic banner displayed above your booth with your company logo prominently displayed. You are NOT permitted to bring your own banner graphics. Our booth builder will create these banners, however, you will need to provide the logo. Graphics for the banner will be accepted as a digital file. Send your logo as you would like it to appear and include print as a reference.

Supplying the Art for Your Graphics Banner Please submit your digital graphics as follows: • Preferred File Formats: High Resolution PDF Vector EPS Adobe Illustrator CS 5 CMYK • Finished banner size: 1.5m high (width varies based on booth size) *Minimum resolution: 72‐100dpi resolution at a scale of 1:1 or 720dpi resolution at a scale of 1:10. If necessary, large files may be sent via Dropbox. For all layouts please include a reference PDF. NOTE: Graphics clipped from a web site are not sufficient size, cannot be made sufficient size and will not be accepted • e‐mail your files to: [email protected] or [email protected]

DEADLINE FOR SUBMISSION IS February 19, 2016! Graphics submitted after February 19, 2016 will be subject to a late fee of $250 per banner.

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Electricity Standard electrical service for each booth is 230V, 50Hz, 2 Ampere / single phase. Booth lights are pre‐wired and do not require a dedicated outlet. Outlets for each booth will have one single receptacle against the back wall: To determine your power needs, add up the total wattage of all the equipment you plan to display. If it exceeds 2000 watts (2 KW) you will need to order more than one outlet. You can order 380 V, 50 Hz, 3phase, but 110 V, 60 Hz, 2phase is not available. • HFUSA Order Form 2 Section VI

Important! It is your responsibility to ensure compatibility of your display equipment with available power prior to shipping it to the show. Order plenty of extension cords, adapters and multiple strip outlets without internal power control circuitry; they are difficult to find in Hannover. If your equipment does not have internal current switching, also bring your own power converters. They can be rented in advance. • HFUSA Order Form 4 Section VII

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Tickets, Parking & Lead Management

IMPORTANT MESSAGE: Your admission tickets will not be valid for free public transportation in the Greater Hannover region.

Exhibitor Entrance Passes Log on to www.obs.messe.de and order any additional Exhibitor Entrance Passes under the Invitation Services & Tickets section. Every exhibitor is entitled to the following Exhibitor Entrance Passes based on square meters:

1 ‐ 12sqm = 2 exhibitor passes 13 ‐ 19sqm = 4 exhibitor passes 20 ‐ 29sqm = 5 exhibitor passes 30 ‐ 49sqm = 8 exhibitor passes 50 ‐ 99sqm = 15 exhibitor passes

NOTE: You will receive 2 free Exhibitor Entrance Passes directly from Germany via airmail. Any additional free tickets to which you are entitled will be sent to you from Hannover Fairs USA.

Complimentary Tickets / eTickets You can treat your guests to a free visit to the show by presenting them with complimentary admission tickets. Each ticket is valid for single‐day admission to the event (9:00 a.m. to 6:00 p.m.). Complimentary admission tickets are available both as printed tickets and as eTickets. The company name and address you specify will be printed on the tickets.

As an HFUSA Pavilion exhibitor, you are entitled to an unlimited number of tickets (valid for one day only). Tickets must be registered by the visitor before they can be used. There is no further charge for these tickets, no matter how many are actually used at the gates. Under the tickets section of OBS, please enter the number of tickets you wish to order, keeping in mind of the maximum allotment between both printed tickets and e‐tickets.

Parking Passes If you have a car, you’ll need a parking pass for the fairgrounds’ lots once the show starts. Driving on the fairgrounds is NOT permitted during set‐up and teardown. Log on to www.obs.messe.de, go to the Parking permits form under the Invitation Services & Tickets section. NOTE: Parking Passes are NOT included in Turnkey Package.

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Media Entries included in Your Participation Package! To take advantage of your free online media listings, go to the Highlighting your company (ECMS) section of the OBS online ordering system (www.obs.messe.de), click on Company & Product Information and then click on the red Open ECMS button. This will take you to a new window, where you are required to accept the legal notes for the Exhibitor Content Management System. Send information about your company or products to our editing department, or easily add text, logos and images, or save downloadable files into the database of HANNOVER MESSE exhibitors and products. For a step‐by‐step guide, download the ECMS Handbook by clicking on this link: ECMS Handbook. Our editorial service would be pleased to create your listing in our ECMS, and guide you on creating a company profile. Simply send them an e‐mail at media‐[email protected] The following online/electronic listings are free of charge to all pavilion exhibitors:

• Company description • Fields of business activity • Listing in alphabetical index • Stand name/description • Contact • Products with product groups*

*Publication of an unlimited number of production descriptions under up to 5 different categories is included in your participation package. Up to 5 such product descriptions can be created by our editorial team on a free‐of‐charge basis. Additional product descriptions can be entered and updated by the exhibitor online (free of charge) or created by our editorial team (as a billable service). Also included are: product brand logo, photo images, links to downloads, special features online under the “Products and Innovations” section.

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Shipping, Insuring and Mailing Equipment and Literature We recommend that you use the services of a freight forwarder or shipper that has experience with HANNOVER MESSE. Don’t risk having your exhibit materials arrive late—or not at all—by using a shipper without international trade show experience. Hannover Fairs USA has appointed DB Schenker as the official freight forwarder for U.S freight going to the show. Schenker’s office is located directly on the fairgrounds providing German Customs clearances, delivery to the booth, handling of empty packing materials and the ultimate re‐export or transport of your goods to their final destination at the conclusion of the event. For more information or shipping quotation, please complete the Schenker Fairs RFQ Form or contact DB Schenker directly:

DB Schenker +1‐800 225‐5229 fairs‐[email protected]

Mark your calendars with tentative ocean shipping dates: West Coast: February 22, 2016 Central: February 29, 2016 East Coast: March 7, 2016

On‐Site Drayage If you are not shipping with Schenker, your freight forwarder will need to contact one of the on‐site drayage companies, for delivery and pick‐up on the fairgrounds. For further information about these companies contact us.

On‐Site Storage Storage of exhibit materials and empties is not available in the pavilion. Please contact your freight forwarder for special arrangements prior to the show.

Insurance No insurance is provided by Hannover Fairs USA for your exhibit products and transportation. Please call your freight forwarder for information on exhibit and shipping insurance.

Incoming Packages Shipments and packages should be addressed as follows: Individual’s Name c/o Company (or Exhibit) Name HANNOVER MESSE 2016 Hall #____ Stand # ___ Booth #____ Pavilion Name Deutsche Messe AG Messegelände D‐30521 Hannover Germany

Please note!Your exhibit equipment must be packed and ready to be picked up by your freight forwarder on the evening the show closes, since the booths will be dismantled during the night. One of your staff members must remain in your booth until your freight has been picked up. Hannover Fairs USA, Inc. is not responsible for items left in the booth after the show has closed.

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Accommodations, Travel & Discount Airfare Hotel & Private Accommodations Take advantage of the official room reservation service of Hannover Marketing & Tourismus GmbH and Deutsche Messe. Our professional service guarantees you the free, optimum referral of hotel Rooms as well as B&B accommodation in and around Hannover. You will find a comprehensive listing of hotels in all price categories at the hotel reservation portal: http://www.visit‐hannover.com/en/content/view/full/390020, or contact the Hotel service directly at

Hannover Marketing & Tourismus GmbH E‐mail: hotels@hannover‐tourismus.de Phone: +49‐511‐1234‐5555

You can also contact our partner travel agency for best rates and useful travel information:

TTI Travel 299 Broadway St., Suite 1504 New York, NY 10007 Tel: +1 (866) 674‐3476 or +1 (212) 674‐3476 Email: [email protected] http://www.traveltradeint.com/

Air Travel There are no direct flights from the U.S. to Hannover. Some of the most frequently used connections are Frankfurt and Munich, along with Amsterdam, Copenhagen, London and Paris. For details regarding the Hannover Airport, go to http://www.hannover‐airport.de Discounted Airfare United Airlines is pleased to offer discounts of 2% to 10% off published fares for travel to the HANNOVER MESSE 2016. To book your flight:

1. Visit united.com 2. On the home page in the “Book travel” box, click “All Search Options” 3. Select your flight information 4. Enter code “ZVDQ435710” in the “Promotions and certificates” box

OR

Call your travel professional or United Meetings at 800‐426‐1122 FREE for reservations. Refer to Z Code ZVDQ and Agreement Code: 435710

Transportation Many tradeshow participants choose to travel to Hannover using Germany’s very efficient rail system, which offers connections from most major European cities. Visit Deutsche Bahn on the web at http://www.bahn.com/i/view/USA/en/index.shtml for timetables and fares. While Hannover becomes crowded during the show (and traveling to the fairgrounds during rush hour can take some time), getting around in the city is simple.

HANNOVER MESSE 2016 April 25 29 Germany...USA Pavilion Service Manual 4 Your HANNOVER MESSE 2016...

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