Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)
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Transcript of Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)
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Image: "Google Home vs. Amazon Echo: Alexa takes round 1." CNET. N.p., 2016. Web. 16 Dec. 2016.
Hands-Free Healthcare:How an Echo Rewrites the Playbook.
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Technology has a history of fading into the background and changes to a negative association.
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Image Courtesy : "Ship on American Queen Cruise Ship - Cruise Critic”. 2016
Power
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Image Courtesy: Photo by Petter Rudwall | Unsplash 2016
Pollution
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Image Courtesy: Andrews, Michelle. 2016
Care
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Image Courtesy of: Star Local. 2016
Distraction
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Image Courtesy of: The Life and Times of Calamity Jen. 2016
Life
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Image Courtesy of: Independent Digital News and Media, 2016
Death
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Celebration of Technology for technology’s sake doesn’t have staying power.
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Recommend focus on the empathyfor user that can be facilitated with technology.
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To have empathy, we must understand what do people care about?
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Lifestyle
People care about :
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People care about :
Dignity
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People care about :
Peace of Mind
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People care about :
Reassurance
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The Zero UI has the opportunity to help support people’s humanity.
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AI provides information on a human scale
Frictionless interaction through voice, gestures, behavior
Interact with physical objects
Overview of Zero UI :
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Let’s have a look at Zero UI and users.
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Vah
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Juliana
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Contrast with Healthcare.
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Courtesy of: Holmes, Lindsay | The Huffington Post 2016.
Barriers
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No consideration for Lifestyle
Barriers :
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Barriers :
No Dignity
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Barriers :
More complexity and less Peace of Mind
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Barriers :
More confusion and less Reassurance
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Nascent Healthcare Zero UI :
Center, Microsoft News. "Kinect Effect Reaches Into Hospitals, Senior Centers." News Center. N.p., n.d. Web. 23 Dec. 2016.BostonChildrens. "Boston Children's Hospital launches cloud-based education on Amazon Alexa-enabled devices." EurekAlert! N.p., n.d. Web. 23 Dec. 2016.
Shead, Sam. "Two former Apple and LloydsPharmacy execs have launched a healthcare startup." Business Insider. Business Insider, 2016. Web. 23 Dec. 2016.
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OR Vision
Clinical Decision Support
Gestures
Actionable Data
Situational Awareness
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Patient Communication Vision
Medication Compliance
Natural Interface
Access to EHR
Patient Engagement
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Aging in Place Vision
Care on Demand
Remote Monitoring
Dynamic Careplan
Care Coordination
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Not celebrating technology
Promote Empathy
Reduce barriers
Enjoy Humanity
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From death
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To humanity
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