Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide...

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Job Finder’s Handbook Y OUR GUIDE TO F INDING A R EWARDING C AREER V OLUME 6 OFFICE OF CAREER SERVICES 330-941-3515

Transcript of Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide...

Page 1: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

Job Finder’sHandbook

Your Guide to FindinG a rewardinG Career

Volume 6

O F F I C E O F C A R E E R S E R V I C E S • 3 3 0 - 9 4 1 - 3 5 1 5

www.ysu.edu

www.hbkcpa.com

Sponsored by:

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Page 2: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

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Page 3: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

Job Finder’s Handbook

The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing

for, or are actively engaging in, a job or internship search. Information contained in this publication

includes job search strategies, resumes and cover letter samples, interviewing tips, and general

information about the Office of Career Services.

Additional career planning information is available in the Office of Career Services (located in Jones

Hall, Rm 1034) or on-line at the Career Services web site at web.ysu.edu/careerservices. Please

remember that career coordinators are available during walk-in times or by appointment to assist you

with your job search.

The Job Finder’s Handbook was made possible by these generous organizations!

List of SponsorsFEATURED SPONSORS• Hill, Barth & King LLC• Wesley Spectrum Services

SPONSORS• AXA Advisors, LLC• Marsh Bellofram Corp• ValleyCare Health System

Page 4: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

SECTION 1: Career Services Overview page 1 Career Services for Students & Alumni page 2

SECTION 2: Resumes page 4 The Online Application page 6 Scannable Resumes page 7 Convert resume to a PDF file page 7 Chronological Resume Samples page 9 Functional Resume Samples page 19 Action Verbs for Resumes page 20

SECTION 3: The Cover Letter or Letter of Application page 21 Cover Letter Recommended Format page 22 Cover Letter Samples page 23

SECTION 4: Reference Page page 26 Reference Page Sample page 26

SECTION 5: The Thank You Letter page 27 Thank You Letter Sample page 27

SECTION 6: Social Networking page 28

SECTION 7: Job Search Strategies page 29 PenguinLINK: Connect with Hiring Employers page 33 PenguinLINK Quick Reference page 34 Posting your Resume/Cover Letter in PenguinLINK page 35 Searching for jobs in PenguinLINK page 36 Creating a Search Agent page 37 Job Search Action Plan Worksheet page 38 Career Fair Tips page 39 Questions to Ask at a Career Fair page 40

SECTION 8: Interviewing Tips page 42 Commonly Asked Questions page 43 My Story Exercise page 46 Behavioral Questions page 47 Illegal Questions page 50 Interview Apparel & Etiquette page 51 Professional Interview Attire page 52 Why You Didn’t Get The Job page 55

Table of Contents

Page 5: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

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SECTION 1 Office of Career Services

Meet Our Staff:Jennifer L. JohnsonDIRECTOR [email protected] director oversees the staff and operations of the Career Services Office. Also leads in employer outreach and development.

Susan GeorgeAdministrative Assistant/PenguinLink Administrator [email protected] works with employers to schedule on-campus recruiting visits. She plans career fair events for fall and spring, is the PenguinLINK system administrator, and oversees the Annual Graduate Employment Outcome Report and the Workforce Recruitment Program.

Diane D. HritzCareer Coordinator [email protected] works extensively with students and alumni in all majors from the Bitonte College of Health & Human Services and the College of Creative Arts and Communication.

Christina HardyCareer Planning Coordinator [email protected] works in collaboration with the Center for Student Progress to help insure the success of first and second year students and undecided majors in achieving their career goals. She also works with students and alumni from the College of Liberal Arts & Social Sciences and the Williamson College of Business Administration.

Marybeth KeelerCareer Coordinator [email protected] Marybeth works extensively with students and alumni from the Beeghly College of Education and from the College of Science, Technology, Engineering & Mathematics (STEM).

Pam Schmalzried Secretary    [email protected] Pam oversees the front office customer service area.

Office infOrMatiOn:n Location: Room 1034 – Jones Halln Phone: (330) 941-3515n Email: [email protected] Website: web.ysu.edu/careerservicesn Office Hours: Monday – Friday, 8 AM – 5 PM (Evening appointments are available

upon request)

Page 6: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

The Office of Career Services is dedicated to assisting students and alumni with the defini-tion, preparation, and implementation of their career plans. We offer a comprehensive collection of resources including the following services:

individualized career cOunSeling

Career Planning Undecided about a major? Not sure what you can do with your chosen major? A Career Coordinator can help you choose a major and career path that best matches your interests, personality, skills and work values.

Resume and Cover Letter AssistanceThe earlier you start, the more prepared you will be to create a resume and cover letter that will help “sell” your skills, qualifications and experi-ences to employers for internships and profes-sional employment opportunities.

Interview PrepInterview time is “show time.” Schedule a mock interview and learn your “script” before the show. A Career Coordinator will help prepare you for commonly asked interview questions and major-specific questions you can expect from hiring employers.

career ServiceS Job Search AssistanceDon’t know where to start? A career Coordinator will help you define your goals and refine your resume and other marketing materials. You will learn how to tap into the “hidden job market” and connect with valuable resources to help you make the transition from “backpack” to “briefcase”!

Career Information Centern Occupational books and directoriesn Government, school district, and com-

pany informationn MyPlan career exploration program

PenguinLINK – Your Link to Employers!

n Search and apply for hundreds of job postings

n Upload your resume for employers to view

n Stay informed of: o Career Fairs o On-campus interviews o Employer networking events o Career preparedness workshops

NEW! One-click PenguinLINK access from MyYSU Portal – no separate username or password required!

For more information and to access valuable career resources, visitwww.web.ysu.edu/careerservices!

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Page 8: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

Chronologicaln Most popular and familiarn Widely used by new graduatesn Employment listed in reverse chronologi-

cal order (most recent to past)

Functionaln Emphasis on skills/knowledge/accom-

plishmentsn Little or no focus on datesn Qualifications are summarized or

grouped according to various skill cat-egories (e.g. sales/management/teach-ing/supervision, etc.)

Combinationn Combines both formats (chronological

and functional)n Includes some dates but emphasis

placed mostly on skills

n A resume should generally be no more than one page if you are a new profes-sional, however some exceptions apply.

n Include only information relevant to the position you are seeking.

n Omit personal information such as age, marital status, health, etc.

Keep it focused.n Include an objective that focuses on one

or two areas of interest.n You may need more than one resume

depending upon the type of position you are seeking.

n Place the emphasis on what you can do for the employer, not on what you want or need.

n Tailor the resume to the position.

Keep it readable.n Use a layout that is visibly appealing.

Alternate text with white space in between. n Highlight important information by using

bold and/or italics.n Keep fonts, headings, and text consistent.n Place more relevant information higher

on the page.n Use bullets to draw attention to impor-

tant points.

Watch your language.n Omit usage of personal pronouns such as

“I” or “me”.n Use short phrases rather than sentences.n Omit articles such as “the” or “a” if not

necessary to convey meaning.n Use active verbs. (e.g. developed, as-

sisted, supervised, etc.)n Use present tense verbs for current experi-

ence; past tense for past experience.

BaSic typeS Of reSuMeSElectronic or Web Resumes

n Differ from hardcopies due to website configurations

n Follow the request of employer. If requesting a “scannable resume,” limit formatting to avoid database errors

n No fancy fonts, graphics, bullets, tem-plates, headers, footers

Which style of resume you choose to utilize depends upon your individual circumstances. One type of resume may work more effectively for you than another. Keep in mind the main purpose of the resume is to secure an interview.

NOTE: Most employers scan a resume in 30 sec-onds or less. Make sure your resume is visually attractive, easy to read, error-free, and highlights all of the best assets you have in relation to the position being sought.

Keep it brief.

general ruleS fOr reSuMeS

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SECTION 2 Resumes

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Consider your audience.n Use industry-related jargon. This indicates

your knowledge of a specific field.n Spell out the names of degrees or affilia-

tions in case your audience is not familiar with the particular abbreviations.

Include all relevant experience.n This includes work experience, intern-

ships, volunteer work, community service.n List these experiences first before other

less relevant types of work.

Highlight special information.n Create categories for special awards,

activities, or skills.n These categories could include computer

skills, language skills, honors, club mem-berships, offices held, etc.

Be careful!n Keep the resume conservative by using

white or cream colored, high quality resume paper.

n Make sure the resume is error-free. Proofread your resume before sending it.

Contact Informationn Includes your name, address, phone

numbers (including home, work, or cell phone) and an e-mail address if you check your messages daily.

n Make sure your e-mail address reflects your professionalism. This means no funky, silly, or otherwise inappropriate names or suggestive phrases. Remember, this is the first impression the employer gets of you as he or she reads the resume.

n Make your name stand out by bolding the font and also increasing the font size two or three sizes larger than the rest of this section.

Objectiven An objective is recommended on the re-

sume because it targets a particular area of interest or job function. The employer can readily see what type of position you are seeking.

n The objective should be short and to the point.

Educationn List the name(s) of institution(s) you

have graduated from beginning with the most recent.

n Include degree(s) earned and year(s) of graduation. If you have not received a degree yet, you may state the date the degree is expected as well as how many credit hours you have completed.

n List any licensures/certifications you hold.n Include G.P.A. if at or above a 3.00.

(Cumulative and major GPA may be listed.)

cOMpOnentS Of a reSuMen Note graduation with honors if applicable.n Spell out the name of your degree. n Highlight the degree and major(s)/

minor(s) by using bold and /or italics.

Relevant Courseworkn This category is used primarily if you are

seeking an internship and want to let the employer know how many of your major courses you have completed.

n Courses may also be included on the resume if you are seeking employment outside of your major field of study and have taken courses related to the new field. (e.g. an education major who now is seeking work in a corporate setting may want to list any business courses taken while in college.)

n It is not necessary to include this category if it is obvious you meet the educational qualifications for the given position.

Relevant Experiencen List any experience you have that relates to

the position you are seeking. This ensures that the employer will see this first and improves your chances of being noticed as a viable candidate for the position.

n State the job title, employer name, city, state, and dates of employment. (month year – month year). If still employed in a position, list starting month/year – pres-ent (or current).

n Use bullets with active verbs (e.g. devel-oped, created, assisted, trained, etc.).

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This creates a more active, energetic resume. Utilize present tense verbs if experience still in the present.

Other Experience/Employment

n List any other work experience you have that may not necessarily be related to the position being sought.

n Do not put as much emphasis on this section. If the work is totally unrelated, it may be advisable to just list job titles, places, dates, with no further description noted.

n It is not necessary to list every job ever held.

Computer Skillsn It is important to let the employer know

what computer skills you have.n List the specific software or programs

you know how to use.n You can preface this list with a qualifying

statement to indicate your level of skill. (e.g. Working knowledge of…, Familiar with…, or Proficient in…., etc.)

Special Skillsn Ability to write or speak in another

language.n Technical skill with equipment/lab

instruments, etc.n Research or presentation skills.n Grant writing/fundraising skills.n Extensive travel or knowledge of other

cultures and/or any other skills that are specific to your situation.

Activities/Awardsn These can be placed together or in

separate categories if there are a number of them.

n Include community service, volunteer work, student organizations.

n If you have attended or been a presenter at conferences or workshops, you may list these activities in this section.

n Also include any published materials or special recognitions you may have received for your work.

n List scholarships, Dean’s List and any other awards received. Include the year(s) or terms of these awards. If you have made the Dean’s List every term or several terms, you can state this as such rather than listing all of the terms.

Professional Affiliationsn List all professional organizations, mem-

berships, offices held. This may be in a separate category by itself or as part of the activities category.

NOTE: These are the main categories that usually appear on a resume; however, you can customize your own categories to reflect your individual background and experience. The important point to keep in mind is that a resume should be easy to follow, consistent in format, make logical sense, and emphasize experience and skills that are relevant to the position you are seeking. If you have any questions, please consult the Office of Career Services. Help is also available in various publications as well as on the internet.

6

The Online Application**If you’re directed to apply online, give the process the same time and effort you would to put together an effective resume. The same rules that govern your development of an attention-grabbing resume apply to your online application, but there are a few tips that can help you increase your chances of getting called for an interview:

n Follow directions. Be careful to enter the correct data in the correct field.n Ask for advice on completing the application from a company recruiter or an alumnus who

may work at the company.n Complete all fields—even those that aren’t required. (Be sure to include a cover letter, even if it’s not required)n Use keywords; employers search on keywords when looking to fill specific positions.n If the company offers an optional assessment test online, take it.

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n Use “comments” fields to demonstrate that you have researched the company and/or to provide additional information about specific skills you have.n If you are asked to attach a resume or paste it into the application, make sure its format is compatible: Special characters, bold and italics, and fancy fonts, for example, won’t convert in

some electronic applications.n Proofread your application before submitting it. If possible, run a spell check and grammar check.

**Job Choices 2012. National Association of Colleges and Employers (NACE).

Scannable ResumesOnline resumes are different from hardcopies due to database and website configurations. Always be sure to follow the request of the employer. If requesting “scannable resume”, limit formatting to avoid database configurations.

The scannable resume is set up so that it can be scanned into the employer’s resume database. Here are a few tips to remember when creating your scannable resume:

n Capitalize headings to make them stand out.n Utilize asterisks instead of bullet points, which many scanners will not recognize, to organize your information.n Include key words in your resume to increase your chance of having your resume selected from the database.n When creating your scannable resume avoid using unusual fonts, bold, italics, and special characters.

Convert your resume to a PDF file

Convert your resume to a pdf file before you send it to an employer as an attachment or post onto a website, whether an employer’s website, PenguinLINK, or another website.

This insures that the resume will be formatted exactly as you intended when the employer opens it.

It is very important to create a PDF version of your resume BEFORE you upload it online. If it isn’t converted prior to uploading, your resume will automatically be converted to a PDF file by the soft-ware system. The formatting of the resume changes in the conversion. So, if you don’t design your resume to look good in the PDF format prior to uploading it, it is likely that your resume is not going to look good in the system or once the employer opens it. For example, your one page resume may well end up as two pages or your perfectly aligned dates will become uneven.

Page 12: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

Communications Skills (written)

Leadership

Analytical/quantitative skills

Strong work ethic

Ability to work in a team

Problem-solving skills

Communication skills (verbal)

Initiative

Detail-oriented

Computer skills

Attributes Employers Look for on a Candidate’s Resume

The Job Outlook for College Class of 2014 │ National Association of Colleges and Employers 8

Page 13: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

Communications Skills (written)

Leadership

Analytical/quantitative skills

Strong work ethic

Ability to work in a team

Problem-solving skills

Communication skills (verbal)

Initiative

Detail-oriented

Computer skills

Attributes Employers Look for on a Candidate’s Resume

The Job Outlook for College Class of 2014 │ National Association of Colleges and Employers 9

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t Acc

ount

ing

RE

LA

TE

D E

XPE

RIE

NC

E

Hill

, Bar

th &

Kin

g, Y

oung

stow

n, O

hio

Inte

rn

Ja

nuar

y –

Aug

ust 2

013

C

ompl

ete

pers

onal

and

cor

pora

te ta

x re

turn

s

Perf

orm

aud

its o

f loc

al c

ompa

nies

, req

uirin

g ex

tens

ive

inte

ract

ion

with

man

agem

ent t

eam

s

Enha

nce

mul

titas

king

and

org

aniz

atio

nal s

kills

thro

ugh

mai

ntai

ning

mul

tiple

clie

nt a

ccou

nts

Im

prov

e tim

e m

anag

emen

t ski

lls b

y m

eetin

g da

ily d

eadl

ines

Firs

t Ban

k of

You

ngst

own,

You

ngst

own,

Ohi

o

Acc

ount

ing

Cle

rk

Aug

ust 2

010

– Ja

nuar

y 20

13

B

alan

ced

the

Fede

ral R

eser

ve a

nd th

e lo

cal b

ank

chec

ks a

nd b

undl

es

C

reat

ed a

nd v

erifi

ed c

usto

mer

bon

d or

ders

on

a da

ily b

asis

Ensu

red

accu

racy

for n

umer

ical

dat

a A

DD

ITIO

NA

L W

OR

K E

XPE

RIE

NC

E

A

dmis

sion

s Off

ice,

You

ngst

own

Stat

e U

nive

rsity

, You

ngst

own,

Ohi

o

Off

ice

Ass

ista

nt

Oct

ober

201

2 - P

rese

nt

Gre

et p

ublic

, ans

wer

mul

tilin

e ph

ones

, dire

ct st

uden

ts to

app

ropr

iate

per

sonn

el

Pe

rfor

m g

ener

al o

ffic

e w

ork,

such

as t

ypin

g, fi

ling,

and

cop

ying

Pa

rma

Hei

ghts

Rec

reat

ion

Dep

artm

ent,

Parm

a H

eigh

ts, O

hio

Life

guar

d Su

mm

ers 2

009

- 201

2

Ensu

red

safe

ty o

f sw

imm

ers

SPE

CIA

L S

KIL

LS

Com

pute

r Ski

lls: M

icro

soft

Wor

d, A

cces

s, Ex

cel,

Pow

erPo

int,

Publ

ishe

r, Pe

acht

ree

Lang

uage

Ski

lls: F

luen

t in

Span

ish

and

Am

eric

an S

ign

Lang

uage

H

ON

OR

S A

ND

AC

TIV

ITIE

S

M

embe

r, B

eta

Alp

ha P

si (F

all 2

012

– Pr

esen

t) V

olun

teer

Inco

me

Tax

Ass

ista

nce

(VIT

A) P

rogr

am (S

prin

g 20

13)

Page 14: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

Kat

hlee

n C

artw

righ

t 22

2 B

road

Stre

et

You

ngst

own,

OH

445

05

(330

) 456

-000

0 kc

art@

peng

uin.

com

Obj

ectiv

e:

Seek

ing

posi

tion

in th

e ar

ea o

f Bio

logi

cal R

esea

rch.

Edu

catio

n:

You

ngst

own

Stat

e U

nive

rsity

Y

oung

stow

n, O

H

Bach

elor

of S

cien

ce

Expe

cted

: May

201

4 M

ajor

: Bio

logy

Min

or:

Che

mis

try

C

umul

ativ

e G

PA: 3

.4/4

.0

Si

gnifi

cant

Cou

rses

H

uman

Ana

tom

y &

Phy

siol

ogy

Cel

l Bio

logy

Org

anic

Che

mis

try

Mol

ecul

ar G

enet

ics

C

linic

al Im

mun

olog

y

R

esea

rch

Stat

istic

s

C

aree

r R

elat

ed E

xper

ienc

e:

Rese

arch

Ass

ista

nt

Bio

logy

Dep

artm

ent,

You

ngst

own

Stat

e U

nive

rsity

, You

ngst

own,

OH

May

201

3 –

Pres

ent

C

ondu

ct re

sear

ch in

mol

ecul

ar g

enet

ics

Ass

ist p

rofe

ssor

s in

com

plet

ion

of a

lkal

ine

plas

mid

scre

en o

n la

rge

and

smal

l sca

le

Pr

epar

e fr

ozen

com

pete

nt c

ells

Perf

orm

DN

A re

stric

tion

dige

stio

n an

alys

is, t

rans

form

atio

n, a

nd re

com

bina

tion

in b

acte

ria

M

aint

ain

deta

iled

lab

logs

and

repo

rts

A

dditi

on W

ork

Exp

erie

nce:

O

ffice

Ass

ista

nt

Foru

m H

ealth

Bee

ghly

Em

erge

ncy

Cen

ter,

You

ngst

own,

OH

Ju

ne 2

010

– Pr

esen

t

Perf

orm

bas

ic o

ffic

e ad

min

istra

tion

dutie

s inc

ludi

ng ty

ping

, fili

ng, a

nd a

nsw

erin

g ph

ones

Mai

ntai

n pa

tient

file

s and

kee

p re

cord

s upd

ated

Com

pute

r Sk

ills:

Prof

icie

nt in

: SPS

S, M

icro

soft

Wor

d, E

xcel

, Pow

erPo

int

H

onor

s:

Dea

n’s L

ist,

ever

y se

mes

ter,

You

ngst

own

Stat

e U

nive

rsity

Mem

ber,

Om

icro

n La

mbd

a (2

011

– Pr

esen

t)

Act

iviti

es:

N

CA

A V

arsi

ty S

oftb

all T

eam

, You

ngst

own

Stat

e U

nive

rsity

(201

0 –

Pres

ent)

o

Team

Cap

tain

(201

1 –

2012

)

Writ

er, B

iolo

gy N

ews,

a Y

oung

stow

n St

ate

Uni

vers

ity sp

onso

red

stud

ent p

ublic

atio

n

Chr

onol

ogic

al R

esum

e Sa

mpl

e

IMA

.SA

MP

LE15

346

RO

LLIN

G A

CR

ES

AV

EN

UE

YO

UN

GS

TO

WN

,OH

4455

5 (3

30)5

55-4

536

IAS

AM

PLE

@S

TU

DE

NT.Y

SU.E

DU

CA

RE

ER

OB

JEC

TIV

ESe

eking

a ch

allen

ging a

nd re

ward

ing po

sition

utiliz

ing m

y den

tal hy

giene

educ

ation

and e

xper

ience

.

ED

UC

AT

ION

Youn

gstow

n Stat

e Univ

ersit

y – Y

oung

stown

, OH

AS

SOCI

ATE

IN A

PPLI

EDSC

IENC

E (05

/14)

Major

:DEN

TAL

HYGI

ENE

Major

GPA

:3.8/

4.0

Cumu

lative

GPA

:3.7/

4.0

PU

BLI

CH

EA

LTH

EX

PE

RIE

NC

EPe

rform

ed b

asic

stude

nt d

enta

l hyg

ienist

’s re

spon

sibilit

ies a

nd in

terfa

ced

with

dive

rse

patie

nts a

t the

follo

wing

site

s: El

kton

Cor

rect

iona

l Fac

ility –

Elkt

on, O

H – g

ained

expe

rienc

e in a

priso

n den

tal cl

inic

St. E

lizab

eth’

s Hos

pita

l Med

ical C

ente

r – Y

oung

stown

, OH

– gain

ed ex

perie

nce i

n a ho

spita

l bas

ed cl

inic a

nd

prov

ided p

reve

ntive

oral

healt

h ser

vices

in th

e Sm

ile S

tatio

n, a m

obile

denta

l unit

for a

doles

cents

at th

e Juv

enile

Ju

stice

Cen

ter –

Maho

ning C

ounty

Co

mm

unity

Den

tal C

ente

r – Li

sbon

, OH

– gain

ed cl

inica

l exp

erien

ce in

a ru

ral c

ommu

nity h

ealth

cente

r den

tal cl

inic

V.A.

Den

tal C

linic

– Erie

, PA

– gain

ed cl

inica

l exp

erien

ce in

a Ve

teran

s Adm

inistr

ation

denta

l clin

ic

CA

RE

ER

RE

LAT

ED

EX

PE

RIE

NC

EST

UDEN

THY

GIEN

IST.

You

ngsto

wn S

tate U

niver

sity –

Den

tal H

ygien

e Clin

ic. Y

oung

stown

, OH

(05/1

3 – pr

esen

t) Pe

rform

oral

exam

inatio

ns, fl

uorid

e app

licati

ons,

scali

ng an

d poli

shing

of te

eth

Deve

lop ra

diogr

aphic

surve

ys an

d stud

y mod

els

Apply

seala

nts

ASSI

STAN

T/REC

EPTI

ONIS

T. D

r. Di

ana Y

oung

, D.M

.D. Y

oung

stown

, OH

(12/1

1 – 04

/13)

Assis

ted in

prop

hylac

tic pr

oced

ures

St

eriliz

ed eq

uipme

nt Pe

rform

ed ge

nera

l offic

e duti

es to

inclu

de; s

ched

uling

, filin

g, an

d billi

ng

Inter

acted

with

patie

nts in

a co

urteo

us m

anne

r

AD

DIT

ION

AL

EX

PE

RIE

NC

ESK

ATIN

GIN

STRU

CTOR

. The

Ice Z

one.

Boar

dman

, OH

(09/1

1 – pr

esen

t) Te

ach f

igure

skati

ng to

child

ren a

nd ad

ults

Demo

nstra

te ba

sic ic

e ska

ting t

echn

iques

to di

verse

popu

lation

s both

indiv

iduall

y and

in gr

oup s

etting

s

CO

MP

UT

ER

SK

ILLS

DENT

RIX

Prac

tice M

anag

emen

t Soft

ware

W

ord P

erfec

t, Wor

d and

Wor

ks (W

ord P

roce

ssing

) Lo

tus an

d Exc

el (S

prea

d She

ets)

HO

NO

RS

AN

D P

RO

FES

SIO

NA

L A

FFIL

IAT

ION

SSt

uden

t Ame

rican

Den

tal H

ygien

ists A

ssoc

iation

(SAD

HA)

Dean

’s Lis

t; You

ngsto

wn S

tate U

niver

sity (

all se

meste

rs att

ende

d)

Alph

a Kap

pa M

u Hon

or S

ociet

y; Se

cretar

y (20

12 –

2013

) Go

lden K

ey N

ation

al Ho

nor S

ociet

y W

ho’s

Who

Amo

ng S

tuden

ts in

Amer

ican U

niver

sities

and C

olleg

es (2

011)

10

Chronological Resume Samples

Page 15: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

11

JAC

K R

. RO

GE

RS

74

81 C

anto

n R

oad C

leve

land

, Ohi

o 4

4313

44

0-45

6-12

34

O

BJE

CTI

VE

: A

uni

que

oppo

rtuni

ty to

util

ize

my

dive

rse

proc

urem

ent a

nd m

anag

emen

t abi

litie

s in

conj

unct

ion

with

my

inte

rnat

iona

l exp

erie

nce.

E

duca

tion

:

B

ache

lor

of S

cien

ce, P

hysi

cs a

nd M

athe

mat

ics,

1987

Y

oung

stow

n St

ate

Uni

vers

ity, Y

oung

stow

n, O

hio

RE

LEV

AN

T SK

ILLS

:

In

tern

atio

nal E

xper

ienc

e: T

hree

yea

rs e

mpl

oym

ent i

n G

erm

any,

flue

nt in

Ger

man

C

ompu

ter S

kills

: H

arva

rd G

raph

ics,

Qui

ckEx

pens

e, C

ham

ps (p

lant

mai

nten

ance

syst

em),

Mic

roso

ft W

ord,

Exc

el, P

ower

Poin

t, Q

uattr

o Pr

o P

RO

FESS

ION

AL

EXP

ER

IEN

CE

: Je

rres

set C

ompa

ny, I

nc.

Euc

lid, O

hio

19

95-P

rese

nt

Jerr

esse

t is a

per

form

ance

mat

eria

ls a

nd in

dust

rial p

rodu

cts m

anuf

actu

rer t

hat a

chie

ved

$7 b

illio

n sa

les i

n 20

07.

The

Perf

orm

ance

Mat

eria

ls D

ivis

ion

is a

glo

bal s

uppl

ier o

f spe

cial

ty p

olym

ers/

addi

tives

and

con

sum

er sp

ecia

lty p

rodu

cts,

achi

evin

g $1

.8 b

illio

n sa

les i

n 20

07.

Purc

hasin

g M

anag

er

C

orpo

rate

Cap

ital E

quip

men

t/MR

O

Ju

ne 1

998-

Pres

ent

M

anag

e an

d co

ordi

nate

$11

0 m

illio

n in

cap

ital a

nd M

RO

exp

endi

ture

s on

glob

al b

asis

.

Dot

ted

line

resp

onsib

ility

for 1

6 pl

ant-p

urch

asin

g ag

ents

with

app

rova

l aut

horit

y fo

r pur

chas

es g

reat

er th

an

$100

,000

.

Neg

otia

ted

over

12

Des

ign

Bui

ld C

ontra

cts f

or m

anuf

actu

ring

faci

litie

s in

Bel

gium

, Ind

ia, a

nd M

alay

sia.

Ave

rage

yea

rly sa

ving

s res

ulte

d in

seve

n pe

rcen

t of t

otal

exp

endi

ture

s.

Laun

ched

and

impl

emen

ted

MR

O in

tegr

ated

supp

ly p

roje

ct.

Seni

or P

urch

asin

g Ag

ent

Cor

pora

te C

apita

l Equ

ipm

ent

Janu

ary

1995

-Jun

e 19

98

M

anag

ed a

nd c

oord

inat

ed $

75 m

illio

n in

cap

ital e

xpen

ditu

res o

n gl

obal

bas

is.

Su

perv

ised

thre

e se

nior

buy

ers a

t cor

pora

te fa

cilit

y.

M

aint

aine

d an

d up

date

d pu

rcha

sing

sect

ion

of c

orpo

rate

pol

icie

s and

pro

cedu

res m

anua

l.

Impl

emen

ted

com

pute

r sta

ndar

diza

tion

prog

ram

wor

th $

2.3

mill

ion

in sa

ving

s.

Dev

elop

ed, m

aint

aine

d, a

nd m

anag

ed su

pplie

r bas

e.

A

uloy

aka

Com

pany

San

Die

go, C

alifo

rnia

1990

-199

5 A

uloy

aka

is a

n in

tern

atio

nally

reco

gniz

ed p

erfo

rman

ce ti

re a

nd te

chni

cal p

rodu

cts m

anuf

actu

rer.

Su

perv

isor/P

urch

asin

g Ag

ent

Cor

pora

te R

aw M

ater

ials

and

Cap

ital E

quip

men

t M

ay 1

990-

Dec

embe

r 199

5

Purc

hase

d $1

14 m

illio

n in

raw

mat

eria

ls in

clud

ing

text

iles,

wire

s, oi

ls, l

ubes

, and

solv

ents

.

Neg

otia

tions

dur

ing

1993

resu

lted

in c

ost a

void

ance

s of 2

8% o

f tot

al p

urch

ases

.

Supe

rvis

ed a

nd tr

aine

d cu

rren

t cap

ital e

quip

men

t buy

er a

nd c

usto

mer

serv

ice

repr

esen

tativ

es.

Su

ppor

ted

five

plan

t-pur

chas

ing

grou

ps.

Pe

rfor

med

fore

cast

ing,

mar

ketin

g an

alys

is, i

nven

tory

con

trol,

and

just

-in-ti

me

man

agem

ent.

Sp

ecia

lized

in p

urch

ase

of c

usto

m d

esig

ned

equi

pmen

t for

all

man

ufac

turin

g pr

oces

ses.

Su

nuto

m In

c.

H

anov

er, G

erm

any

19

87-1

990

Su

nuto

m is

one

of t

he w

orld

’s m

ajor

aut

omot

ive

com

pone

nts s

uppl

iers

. Bu

yer

C

orpo

rate

Cap

ital E

quip

men

t

M

ay 1

987-

May

199

0

Sele

cted

for G

ener

al T

ire -

Con

tinen

tal T

ire E

xcha

nge

Prog

ram

as l

iais

on fo

r $40

0 m

illio

n U

pgra

de E

xpan

sion

Pr

ojec

t.

Subs

tant

ial t

rave

l req

uire

d in

Ital

y, F

ranc

e, H

olla

nd, G

erm

any,

and

Cze

chos

lova

kia.

PAT

RIC

IA J

. CA

RR

OL

TO

N

1140

Uni

vers

ity D

rive

You

ngst

own,

OH

445

55

(444

) 111

-222

2

pj

peng

uin@

stud

ent.y

su.e

du

OB

JEC

TIV

E

Seek

ing

a M

ild/M

oder

ate

Inte

rven

tion

Spec

ialis

t pos

ition

; will

ing

to p

artic

ipat

e in

ext

racu

rric

ular

act

iviti

es.

ED

UC

AT

ION

Y

oung

stow

n St

ate

Uni

vers

ity –

You

ngst

own,

OH

Bach

elor

of S

cien

ce in

Edu

catio

n, M

ay 2

014

Li

cens

ure:

Int

erve

ntio

n Sp

ecia

list/M

ild/M

oder

ate

grad

es K

– 1

2

GPA

: 3.

5/4.

0

FIE

LD

EX

PER

IEN

CE

St

uden

t Tea

chin

g. H

ayes

Mid

dle

Scho

ol –

You

ngst

own,

OH

; Spr

ing

2014

Dev

elop

ed a

nd im

plem

ente

d le

sson

pla

ns in

read

ing,

mat

h, sc

ienc

e, a

nd so

cial

stud

ies

for c

ross

-cat

egor

ical

stud

ents

in g

rade

s 7 a

nd 8

.

Cre

ated

IEP’

s to

mee

t ind

ivid

ual n

eeds

of e

ach

stud

ent.

C

olla

bora

ted

with

par

ents

and

teac

hers

on

a re

gula

r bas

is to

coo

rdin

ate

lear

ning

exp

erie

nce

of st

uden

ts.

Pa

rtici

pate

d in

ann

ual b

ook

fair

fund

rais

ing

even

t whi

ch h

elpe

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Page 16: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

12

Chronological Resume Samples

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Page 17: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

13

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OR, A

ND LI

FEGU

ARD.

Sale

m Co

mmun

ity C

enter

. Sale

m, O

H (0

6/11 –

08/11

) Su

pervi

sed a

ll mem

bers

and m

onito

red a

ctivit

ies ta

king p

lace i

n the

build

ing

Instru

cted R

ed C

ross

swim

less

ons a

ges 4

– 14

Sc

hedu

led lif

egua

rds a

nd es

tablis

hed e

quita

ble pa

y rate

s

AD

DIT

ION

AL

EX

PE

RIE

NC

ERE

SIDE

NTIA

L AS

SIST

ANT.

Shep

herd

of th

e Vall

ey. H

owlan

d, OH

(06/1

0 – 07

/11)

Assis

ted re

siden

ts wi

th ac

tivitie

s of d

aily l

iving

Ch

ecke

d bloo

d sug

ar, b

lood p

ress

ure,

and w

eight

of re

siden

ts

Inter

acted

with

resid

ents

in a f

riend

ly an

d res

pectf

ul ma

nner

C

ER

TIF

ICA

TIO

NS

▪ Red

Cro

ss C

PR fo

r the

Pro

fessio

nal R

escu

er

▪ Y

MCA

Lifeg

uard

Instr

uctor

and L

ifegu

ard

▪ Red

Cro

ss A

ED E

ssen

tials

▪ Y

MCA

Swim

Instr

uctor

You

th an

d Adu

lt ▪ R

ed C

ross

Lifeg

uard

Tra

ining

▪ Y

MCA

Bloo

d Bor

n Path

ogen

s ▪ R

ed C

ross

Firs

t Aid

and S

afety

▪ A

rthriti

s Fou

ndati

on A

quati

cs In

struc

tor H

ON

OR

S Phi E

psilo

n Kap

pa (n

ation

al ho

nor s

ociet

y for

exe

rcise

scien

ce m

ajors

) De

an’s

List; Y

oung

stown

Stat

e Univ

ersit

y De

an’s

List; B

aldwi

n – W

allac

e Coll

ege

De

partm

ental

Aca

demi

c Sch

olarsh

ip – Y

oung

stown

Stat

e Univ

ersit

y (20

10 –

pres

ent)

V

OLU

NT

EE

RE

XP

ER

IEN

CE

S/O

BS

ER

VA

TIO

NA

L LE

AR

NIN

G▪ K

eysto

ne R

ehab

ilitati

on S

ystem

s – C

olumb

iana,

OH

▪ Y

SU R

ich C

enter

for A

utisti

c Chil

dren

– Yo

ungs

town,

OH

▪ Ass

umpti

on V

illage

Pre

mier

The

rapy

– No

rth Li

ma, O

H

Amer

ican D

iabete

s Fou

ndati

on; D

iabete

s Walk

– Ca

nfield

, OH

▪ St. E

lizab

eth’s

Comp

etitiv

e Edg

e – A

ustin

town,

OH

Amer

ican H

eart

Asso

ciatio

n; He

art W

alk –

Youn

gstow

n, OH

CO

MP

UT

ER

SK

ILLS

SPSS

Fit

ness

Ana

lyst s

oftwa

re

Micro

soft O

ffice:

Wor

d, Po

werP

oint, E

xcel,

and A

cces

s

Page 18: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

14

Chronological Resume Samples

NIC

OLL

E D

. HA

MIL

TON

2128

TR

OT

TE

R L

AN

E ▪

YO

UN

GS

TOW

N, O

H 4

4512

33

0.71

1.88

44

ND

HA

MIL

TON

@S

TU

DE

NT.

YS

U.E

DU

E

DU

CA

TIO

N

YOUN

GSTO

WN

STAT

E UN

IVER

SITY

– YO

UNGS

TOW

N, O

H

BACH

ELOR

OF A

RTS (

May 2

014)

Major

: THE

ATER

ART

S

Mi

nor:

PSYC

HOLO

GY

COSU

MNES

RIV

ER C

OLLE

GE - S

ACRA

MENT

O, C

A

Ma

jor: T

HEAT

RE A

RTS

Atten

ded:

(Aug

ust 2

010 –

Dec

embe

r 201

1)

TH

EA

TE

R E

XP

ER

IEN

CE

S

CO

ST

UM

E D

ES

IGN

ER

Ri

ff Ra

ff - Y

oung

stown

Stat

e Univ

ersit

y (20

13)

CO-C

OS

TU

ME

DE

SIG

NE

R

Me

dea -

Youn

gstow

n Stat

e Univ

ersit

y (20

13)

CO

ST

UM

E C

ON

ST

RU

CT

ION

AS

SIS

TAN

CE

Th

e 194

0s R

adio

Hou

r - Yo

ungs

town S

tate U

niver

sity (

2013

)

A St

reet

car N

amed

Des

ire -

Youn

gstow

n Stat

e Univ

ersit

y (20

13)

YS

U Da

nce E

nsem

ble -

Youn

gstow

n Stat

e Univ

ersit

y (20

13)

Bl

osso

ms a

nd B

liss -

Youn

gstow

n Stat

e Univ

ersit

y (20

13)

Th

e Cru

cible

- You

ngsto

wn S

tate U

niver

sity (

2013

)

Once

on

This

Islan

d - Y

oung

stown

Stat

e Univ

ersit

y (20

11)

Le

adin

g La

dies

- Yo

ungs

town S

tate U

niver

sity (

2011

)

As Yo

u Li

ke It

- Yo

ungs

town S

tate U

niver

sity (

2011

) W

AR

DR

OB

E S

UP

ER

VIS

OR

A

Stre

etca

r Nam

ed D

esire

- Yo

ungs

town S

tate U

niver

sity (

2013

)

La P

erich

ole,

an O

pera

Bou

ffe -

Youn

gstow

n Stat

e Univ

ersit

y (20

12)

DR

ES

SE

R

Lo

ve an

d Un

ders

tand

ing

- You

ngsto

wn S

tate U

niver

sity (

2012

) M

AK

EU

P D

ES

IGN

ER

On

ce o

n Th

is Isl

and

- You

ngsto

wn S

tate U

niver

sity (

2011

) M

AK

EU

P T

EC

HN

ICIA

N

Bl

osso

ms a

nd B

liss -

You

ngsto

wn S

tate U

niver

sity (

2013

)

Once

on

This

Islan

d - Y

oung

stown

Stat

e Univ

ersit

y (20

11)

MA

SK/H

EA

DP

IEC

E D

ES

IGN

ER

Me

dea -

Youn

gstow

n Stat

e Univ

ersit

y (20

13)

HA

IR/W

IG D

ES

IGN

ER

Th

e Cru

cible

- You

ngsto

wn S

tate U

niver

sity (

2013

) H

AIR

/WIG

TE

CH

NIC

IAN

The 1

940s

Rad

io H

our -

Youn

gstow

n Stat

e Univ

ersit

y (20

13)

Bl

osso

ms a

nd B

liss -

Youn

gstow

n Stat

e Univ

ersit

y (20

13)

Th

e Cru

cible

- You

ngsto

wn S

tate U

niver

sity (

2013

) S

TAG

EC

RA

FT

Th

e Elve

s and

the S

hoem

aker

- Co

sumn

es R

iver C

olleg

e (20

10)

W

aitin

g fo

r Lef

ty -

Cosu

mnes

Rive

r Coll

ege (

2010

) LI

GH

TIN

G A

SS

ISTA

NC

E

Th

e Elve

s and

the S

hoem

aker

- Co

sumn

es R

iver C

olleg

e (20

10)

W

aitin

g fo

r Lef

ty -

Cosu

mnes

Rive

r Coll

ege (

2010

)

D

AN

IELL

E A

. MCG

RU

FF

1459

RIV

ER

CR

ES

T D

RIV

E

YO

UN

GS

TO

WN, O

H 4

4504

3

30.7

46.9

914

SLS

AM

PLE

@E

AR

TH

LIN

K.N

ET

C

AR

EE

R O

BJE

CT

IVE

Seek

ing a

chall

engin

g and

rewa

rding

inter

nship

that

will u

tilize

my e

duca

tion,

expe

rienc

e and

skills

; spe

cial in

teres

t in F

eder

al La

w En

force

ment.

E

DU

CA

TIO

N

YOUN

GSTO

WN

STAT

E UN

IVER

SITY

– YO

UNGS

TOW

N, O

H

BA

CHEL

OR O

F SC

IENC

E IN

APP

LIED

SCI

ENCE

(05/1

4)

Major

: CRI

MINA

L JU

STIC

E

Mino

r: PSY

CHOL

OGY

Ma

jor G

PA: 3

.7/4.0

C

umula

tive G

PA: 3

.5/4.0

R

ELE

VA

NT

CO

UR

SE

S

■ Po

licing

■ Cr

imina

l Cou

rts

■ Co

rrecti

onal

Stra

tegies

/Lab

■ Cr

imina

l Jus

tice R

esea

rch

■ Ev

idenc

e

■ Cr

ime a

nd D

elinq

uenc

y ■

Law

Enfor

ceme

nt Ad

minis

tratio

n ■

Viole

nce i

n Ame

rica

■ Cr

imina

l Vict

imiza

tion

■ Ra

ce, E

thnici

ty, an

d Crim

e in A

meric

a S

PE

CIA

LIZ

ED

TR

AIN

ING

Maho

ning V

alley

Cris

is Int

erve

ntion

– Yo

ungs

town,

OH (2

013)

FBI U

CR R

epor

ting –

Colu

mbus

, OH

(201

2)

CA

RE

ER

RE

LAT

ED

EX

PE

RIE

NC

E

POLI

CE D

ISPA

TCHE

R. Yo

ungs

town P

olice

Dep

artm

ent. Y

oung

stown

, OH

(09/1

2 – pr

esen

t)

Di

spatc

h two

polic

e dep

artm

ents

via ra

dio

Proc

ess b

onds

and w

aiver

s as a

Dep

uty C

lerk o

f Cou

rts

Disp

atch f

ire an

d med

ical c

alls

Serve

as ja

iler f

or fiv

e-da

y hold

ing fa

cility

CR

IMIN

AL JU

STIC

E INT

ERN.

Maho

ning C

ounty

Cou

rt of

Comm

on P

leas.

Youn

gstow

n, OH

(05/1

3 – 08

/13)

Obse

rved t

rials

in se

ssion

Pe

rform

ed ba

iliff d

uties

whe

n nee

ded t

o inc

lude s

uper

vising

juro

rs

Pu

lled c

ase f

iles a

nd as

sisted

in th

e sch

eduli

ng of

case

s

An

swer

ed ph

ones

; res

pond

ed to

ques

tions

rega

rding

case

s

AD

DIT

ION

AL

EX

PE

RIE

NC

E

STUD

ENT

ASSI

STAN

T. Yo

ungs

town S

tate U

niver

sity –

Car

eer S

ervic

es. Y

oung

stown

, OH

(05/1

0 – 08

/13)

Answ

ered

mult

i-line

phon

e; uti

lized

exten

sive c

ommu

nicati

on sk

ills

Inter

faced

with

stud

ents,

emplo

yers,

facu

lty an

d staf

f in a

timely

, pro

fessio

nal m

anne

r

Pe

rform

ed ge

nera

l cler

ical d

uties

C

OM

PU

TE

R S

KIL

LS

■ W

ord,

Wor

ks an

d Wor

d Per

fect

■ L

otus,

Exce

l, Pow

erPo

int an

d Acc

ess

CE

RT

IFIC

AT

ION

S

■ AP

CO 91

1

Amer

ican H

eart

Asso

ciatio

n CPR

and F

irst A

id

HO

NO

RS

AN

D P

RO

FES

SIO

NA

L A

FFIL

IAT

ION

S

■ De

an’s

List; Y

oung

stown

Stat

e Univ

ersit

y (all

seme

sters)

Alph

a Phi

Sigm

a; Vi

ce-P

resid

ent (

2012

– 20

13)

■ Cr

imina

l Jus

tice D

epar

tmen

t Sch

olarsh

ip (2

010 –

2013

)

Gold

en K

ey In

terna

tiona

l Hon

or S

ociet

y

Page 19: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

15

John

Lin

ux

100

Sequ

el L

ane

You

ngst

own,

OH

445

05

(330

) 941

-351

5 jo

hnal

inux

@st

uden

t.ysu

.edu

O

bjec

tive

Seek

ing

a ch

alle

ngin

g po

sitio

n in

the

field

of I

nfor

mat

ion

Tech

nolo

gy

Edu

catio

n Y

oung

stow

n St

ate

Uni

vers

ity –

You

ngst

own,

OH

Bach

elor

of S

cien

ce in

App

lied

Scie

nce,

May

201

4

Maj

or:

Info

rmat

ion

Tech

nolo

gy

Min

or: B

usin

ess

M

ajor

GPA

: 3.8

/4.0

Cum

ulat

ive

GPA

: 3.2

/4.0

Sign

ifica

nt C

ours

ewor

k: V

isua

l/Obj

ect-O

rient

ed P

rogr

amm

ing,

Adv

ance

d Sp

read

shee

ts, C

isco

Net

wor

king

A

cade

my

I & II

, Dat

abas

e Sy

stem

s/Im

plem

enta

tion/

App

licat

ion,

IT S

yste

ms A

naly

sis &

Des

ign,

Pro

gram

min

g,

Mul

timed

ia T

echn

olog

y Si

gnifi

cant

Pro

ject

s D

ynam

ic W

ebpa

ge F

inal

Pro

ject

; Sum

mer

201

3

Use

d H

TTP,

PH

P an

d SQ

L in

ject

ion

to c

reat

e a

fully

func

tiona

l set

of w

ebpa

ges w

ith fo

rms f

or in

put i

nto

a da

taba

se

Clie

nt W

eb D

evel

opm

ent P

rogr

am; S

prin

g 20

13

D

evel

oped

a w

eb p

age

for t

he C

ompu

ter S

cien

ce D

epar

tmen

t at Y

oung

stow

n St

ate

Uni

vers

ity. E

ffec

tivel

y us

ed

form

s, gr

aphi

cs a

nd a

nim

atio

n

Util

ized

tool

s suc

h as

dyn

amic

HTM

L, d

ocum

ent o

bjec

t mod

el, a

nd ja

va sc

ript f

or g

raph

ics a

nd fo

rm v

alid

atio

n Ad

vanc

ed D

atab

ase

Des

ign;

Spr

ing

2013

Cre

ated

a d

atab

ase

usin

g O

racl

e to

con

trol i

nven

tory

and

wro

te S

QL

quer

ies t

o ex

tract

dat

a C

aree

r R

elat

ed E

xper

ienc

e In

tern

. R

TI M

etal

s – N

iles,

OH

; May

201

3 –

Pres

ent

W

ork

with

eng

inee

rs a

nd o

ther

indu

stry

pro

fess

iona

ls to

per

form

site

surv

eys,

netw

ork

solu

tion

inst

alla

tions

, co

ding

, tro

uble

shoo

ting,

and

IT re

late

d su

ppor

t

Cre

ate

stor

ed p

roce

dure

s in

SQL

serv

er

D

evel

op a

nd e

xecu

te S

QL

quer

ies

In

stal

l new

rout

ers,

switc

hes a

nd so

ftwar

e on

to c

ompa

ny c

ompu

ters

Tec

hnic

al S

kills

C

++

CSS

O

racl

e SQ

L U

nix

OS

Linu

x O

S

And

roid

OS

HTM

L Ja

va

Mic

roso

ft A

cces

s 201

0 M

icro

soft

Pow

erPo

int 2

010

Ado

be P

hoto

shop

CS5

A

dobe

Illu

stra

tor C

S5

App

le iO

S M

icro

soft

Wor

d 20

10

Mic

roso

ft Ex

cel 2

010

Add

ition

al E

xper

ienc

e

Asso

ciat

e. P

aner

a B

read

– W

arre

n, O

H; J

une

2012

– P

rese

nt

Sa

les A

ssoc

iate

. B

est B

uy –

Boa

rdm

an, O

H; D

ecem

ber 2

011

– Ju

ne 2

012

H

onor

s/A

ctiv

ities

Col

legi

ate

Cyb

er D

efen

se C

ompe

titio

n (C

CD

C);

2013

Dea

n’s L

ist;

You

ngst

own

Stat

e U

nive

rsity

Pet

e R

. Pen

guin

O

ne U

nive

rsity

Pla

za

Youn

gsto

wn,

OH

445

55

330-

941-

3515

pr

peng

uin@

stud

ent.

ysu.

edu

Obj

ecti

ve:

Se

ekin

g an

ent

ry-le

vel p

ositi

on in

oil

and

natu

ral g

as p

rodu

ctio

n.

Edu

cati

on:

Yo

ungs

tow

n St

ate

Uni

vers

ity –

You

ngst

own,

OH

Co

llege

of

Scie

nce,

Tec

hnol

ogy,

Eng

inee

ring,

and

Mat

hem

atic

s (S

TEM

)

B

ache

lor

of S

cien

ce,

Expe

cted

: Au

gust

201

4

Maj

or:

Geo

logy

M

inor

: N

atur

al G

as a

nd W

ater

Res

ourc

es

M

ajor

GPA

: 3.

7/4.

0

Sign

ific

ant

Cou

rsew

ork:

Ph

ysic

al G

eolo

gy, F

ound

atio

ns o

f En

viro

nmen

tal S

tudi

es, G

eolo

gy o

f O

hio

and

Penn

sylv

ania

, H

isto

rical

Geo

logy

, Geo

mor

phol

ogy,

GIS

App

licat

ions

, Str

uctu

ral G

eolo

gy, S

oils

and

Lan

d U

se,

Intr

oduc

tion

to N

atur

al G

as a

nd W

ater

Res

ourc

es, I

ntro

duct

ion

to B

usin

ess,

Mic

roec

onom

ics,

M

acro

econ

omic

s, P

rofe

ssio

nal E

thic

s

Car

eer

Rel

ated

Exp

erie

nce:

R

esea

rch

Ass

ista

nt, M

arch

201

3 –

Augu

st 2

013

En

viro

nmen

tal C

onsu

lting

, Inc

. – Y

oung

stow

n, O

H

Co

mpi

led

data

fro

m w

ell d

rille

r’s r

epor

ts (

OD

NR

data

base

) in

Exc

el

M

odel

ed g

roun

dwat

er c

hara

cter

istic

s in

Arc

GIS

to

asse

ss w

ater

qua

lity/

quan

tity

base

line

cond

ition

s fo

r fu

ture

com

paris

on a

nd in

terp

reta

tion

of p

oten

tial i

mpa

cts

from

oil

and

gas

prod

uctio

n in

Nor

thea

ster

n O

hio

La

b A

ssis

tant

, May

201

3 –

Pres

ent

Geo

logi

cal &

Env

ironm

enta

l Sci

ence

s D

epar

tmen

t, Y

oung

stow

n St

ate

Uni

vers

ity –

You

ngst

own,

OH

Org

aniz

ed r

esou

rces

(eq

uipm

ent

and

sam

ple

cata

logi

ng)

Assi

sted

var

ious

pro

fess

ors

with

impr

ovem

ent

of d

epar

tmen

t st

anda

rds

A

ddit

iona

l Wor

k Ex

peri

ence

:

Off

ice

Ass

ista

nt, O

ctob

er 2

011

– M

ay 2

013

Ac

coun

ts P

ayab

le O

ffic

e, Y

oung

stow

n St

ate

Uni

vers

ity –

You

ngst

own,

OH

Org

aniz

ed a

ccou

nts

paya

ble

invo

ices

Perf

orm

ed g

ener

al o

ffic

e du

ties

incl

udin

g an

swer

ing

phon

es, a

ssis

ting

cust

omer

s, a

nd t

ypin

g

Act

ivit

ies:

Youn

gsto

wn

Shal

e En

ergy

Org

aniz

atio

n

o Co

-fou

nder

& T

reas

urer

, May

201

3 –

Pres

ent

Youn

gsto

wn

Stat

e U

nive

rsity

Geo

logi

cal S

ocie

ty

o Tr

easu

rer

& A

ctiv

ities

Dire

ctor

Jan

uary

201

3 –

Pres

ent 

Aw

ards

:

Dea

n’s

List

, You

ngst

own

Stat

e U

nive

rsity

Red

& W

hite

Sch

olar

ship

(20

10 –

201

3)

Page 20: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

16

Chronological Resume Samples

Chrono

logical R

esum

Sylvia M

. Berry 

 15

193 Evergreen Co

urt 

Youn

gstown, OH 40

000 

330‐11

1‐1111;  sm

berry@

gmail.com

   Objectiv

e Seeking a po

sition in th

e social se

rvices field working

 with

 families and

 children. 

  Education 

Bachelor of A

rts, Psychology 

  

  

  

    

       Expected: M

ay 2014 

Youn

gstown State University

, You

ngstow

n, OH 

Major GPA

:  3.78

/4.0; C

umulative GP

A: 3.23/4.0 

  Relevant Experience 

Volunteer 

HELP Hot Line, You

ngstow

n, OH 

  

  

  

   January 2012 – Presen

Teleph

one coun

selor for 24‐ho

ur child abu

se hotline 

Provide crisis intervention, edu

catio

n, and

 cou

nseling to paren

ts 

Assess nature and intensity

 of the

 client’s problem

 quickly, develop

 a th

erapeu

tic re

spon

se in

 one

 pho

ne call 

  Intern  

  

  

  

  

                        Spring 20

13 

Hospice of th

e Va

lley, Boardman, O

Bimon

thly cou

nseling grou

p for p

rocessing em

otions in

 reactio

n to th

e de

ath of a loved on

Weekly supp

ort a

nd cou

nseling grou

p for p

aren

ts grie

ving

 the de

ath of a child 

  Other W

ork Expe

rience 

Peer M

entor, Ce

nter fo

r Stude

nt Progress, YSU

  

  

  

    August 2

012 ‐ P

resent 

Supp

ort first y

ear stude

nts in adjustmen

ts to

 university

 enviro

nmen

Guide stud

ents in

 develop

ing tim

e managem

ent, test‐taking, learning

 styles, and

 stud

ying

 skills 

  Reside

nt Assistant, You

ngstow

n State University

  

  

           A

ugust 2

010 – Au

gust 201

Advised resid

ent college stud

ents on pe

rson

al, interpe

rson

al, and

 acade

mic issues 

Assis

ted resid

ent college stud

ents in

 accessin

g campu

s resou

rces 

Organize

d and im

plem

ented ed

ucational and

 recreatio

nal program

s for re

siden

ts 

  Hono

rs and

 Elected

 Position

s Psi Chi 

Presiden

t, Psycho

logy Stude

nt Orie

ntation 

  

  

           Fall 2013 ‐ P

resent  

Organize

 fund

raising

 and

 service projects; facilitate group

 com

mun

ication and coop

eration 

  Research 

Senior re

search project “Testing Mod

els o

f Self‐E

steem training

 in an Elem

entary Class of B

oys a

nd Girls.” 

Organize

d and taught class, con

ducted

 pre‐ a

nd post‐class testin

g and follow‐up      

 Fall 2013 – Sprin

g 20

14 

  Research Assistant 

  

  

  

  

                          Fall 2013

 

Served

 as a

n actor‐facilitator on an

 anxiety project creating anxiety‐respon

se beh

aviors in

 subjects 

  Presen

tatio

ns 

  

  

  

  

  

           

“Testin

g Mod

els o

f Self‐E

steem Training in an Elem

entary Class of B

oys a

nd Girls.”                                            M

ay 2014 

Pape

r presented

 at Y

oungstow

n State University

’s fo

rum fo

r stude

nt sc

holarship: QUEST 

  Other sk

ills 

Foreign Language:  Spanish

 (fluen

t: speak, write, re

ad, and

 transla

te) 

Compu

ter: Proficient in

 Microsoft W

ord, Excel, Pow

erPo

int  

Iva

M. O

utsi

de

1555

Env

ironm

enta

l Way

▪ Y

oung

stow

n, O

H 4

4555

▪ 3

30-9

41-3

515 ▪

ivam

outs

ide@

stud

ent.y

su.e

du

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at w

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tiliz

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y ex

perie

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and

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atio

n in

the

area

of E

nviro

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tal

Stu

dies

. E

DU

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TIO

N

You

ngst

own

Sta

te U

nive

rsity

, You

ngst

own,

OH

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olle

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ence

, Tec

hnol

ogy,

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inee

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Mat

hem

atic

s (S

TE

M)

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ache

lor o

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ence

, Exp

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ajor

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inor

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nviro

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ics

in S

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naly

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ound

atio

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ironm

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dies

& L

ab; A

ir Q

ualit

y; R

isk

Ass

essm

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Env

ironm

enta

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ulat

ions

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OU

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SE

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CH

EX

PE

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ld S

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mer

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ield

stu

dies

in E

ast B

ranc

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hagr

in R

iver

con

duct

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ualit

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iona

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itatio

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, Ben

thic

Mac

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k A

sses

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t (F

all 2

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BIO

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RE

EN

sim

ulat

ion

proj

ect i

nvol

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risk

cal

cula

tion

of a

con

tam

inat

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l sce

nario

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hern

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tuck

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quire

d B

IOS

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EE

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odel

inte

rpre

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azar

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entif

icat

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toxi

city

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posu

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d ris

k ch

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teriz

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Env

ironm

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earc

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prin

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13)

In

depe

nden

t res

earc

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ojec

t inv

olvi

ng w

ater

qua

lity

and

mac

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te in

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s at

the

Con

noqu

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sing

Cre

ek in

wes

tern

Pen

nsyl

vani

a

CA

RE

ER

-RE

LAT

ED

EX

PE

RIE

NC

E

Dep

artm

ent A

ssis

tant

(05/

2012

– P

rese

nt)

Geo

logi

cal &

Env

ironm

enta

l Stu

dies

, You

ngst

own

Sta

te U

nive

rsity

– Y

oung

stow

n, O

H

O

rgan

ize

and

clea

n P

rimar

y R

ock

Tre

atm

ent L

ab

R

emov

e un

used

rock

and

min

eral

col

lect

ions

C

hem

istr

y La

b A

ssis

tant

(02/

2012

-08/

2012

) D

epar

tmen

t of B

iolo

gica

l Sci

ence

s, Y

oung

stow

n S

tate

Uni

vers

ity –

You

ngst

own,

OH

Pre

pare

d an

d ex

ecut

ed e

xper

imen

ts fo

r stu

dent

labs

Sto

cked

sol

utio

ns a

nd c

lean

ed c

hem

istr

y la

bs

A

ssis

ted

stud

ents

in e

xper

imen

tatio

n an

d ga

ther

ed v

ario

us re

sear

ch in

form

atio

n fo

r pro

fess

ors

A

DD

ITIO

NA

L W

OR

K E

XP

ER

IEN

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Stu

dent

Ass

ista

nt (

01/2

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sent

), Y

oung

stow

n S

tate

Uni

vers

ity, D

epar

tmen

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ampu

s R

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atio

n – Y

oung

stow

n, O

H

C

hild

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s D

ayca

re In

stru

ctor

(01/

2012

-08/

2012

), P

aine

svill

e C

hris

tian

Aca

dem

y – P

aine

svill

e, O

H

TE

CH

NIC

AL

CO

MP

ET

EN

CIE

S

E

PA

Joh

nson

and

Etti

nger

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1) M

odel

for S

ubsu

rface

Vap

or In

trusi

on in

to B

uild

ings

; EP

A

BIO

SC

RE

EN

Sim

ulat

ion

Mod

els

for s

olut

e tr

ansp

ort w

ithou

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ay, s

olut

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ansp

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iode

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Firs

t-or

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soft

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roso

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A

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You

ngst

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Sta

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nive

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YE

SS

: You

ngst

own

Env

ironm

enta

l Sus

tain

abili

ty S

ocie

ty (2

012

– Pre

sent

)

Page 21: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

17

MA

DIS

ON

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Mem

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Page 22: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

18

A functional resume is beneficial when:

n Track records do not justify a chronologi-cal resume for entry level type jobs.

n Much of the work has been volunteer, free-lance, consulting, or temporary.

n There is a variety of different, relatively disconnected work experiences.

n Career growth has been stagnant or there has been an extended absence.

n In the process of career change.n The need to emphasize capabilities not

used in recent work experience.n Mature professional has extensive exper-

tise and jobs.

the functiOnal reSuMe

A functional resume is not beneficial when:

n Career growth pattern is emphasized.n Listing specific employers is important,

as in highly traditional fields.n Limited amount of functions have been

performed.n Recent employers are highly prestigious.

Contact InformationIncludes your name, address, phone, email.

Job/Career Objective Must be clear and concise because the function-al areas will be selected and ranked according to the objective or functional summary: a short one to three sentence description that summa-rizes experience and highlights skills related to the objective.

Functional Headings/Skill Categories:

n Four or five separate sections. n List in order of importance as related to

the objective. n Within each section, stress significant

abilities and accomplishments as related to the objective.

n Use past-tense, action-oriented verbs.

Setting up the functiOnal reSuMe: Employment History:

n Brief synopsis of actual work experience: dates, employers, and titles.

n If no work experience or work experi-ence is sporadic, leave section out, but prepare to discuss it in the interview.

Education: n If last attendance date is within three

years, include after your objective. n If longer than three years or in an unrelated field, include education after

work experience.n Indicate degree received, date, institu-

tion.n Grade point average can be included if it

is above a 3.0.

References: Same guidelines as chronological resume.

A functional resume categorizes work experiences and abilities by skill area in order to highlight strengths rather than focus on specific jobs or dates of employment.

Page 23: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

19

the functiOnal reSuMe

MA

RIA

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RT

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ain

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o 44

306

(

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JEC

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Man

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S

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P

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N

egot

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d w

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C

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unic

atio

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Dev

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w

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Org

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Page 24: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

A

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Page 25: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

A

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The letter of application, or the cover letter, as it is commonly called, accompanies a resume that is mailed. A cover letter may or may not be required for an online job posting, so it is best to pay attention and adhere to application guide-lines. When handing your resume directly to an employer, a cover letter is not needed.

The cover letter is an important tool in the job search and can serve to highlight your written communication skills, which can help you stand out as a candidate. It must be well written, free of errors, and grammatically correct. In order to help get noticed by the employer, you need to customize your letter to each organization and match your skills, experience, and personality traits to the advertised position. The cover letter should be personable, introduce you and your resume to the employer, and generate interest in the reader.

Tips for Writing Effective Letters

n The letter should be one page in length and composed of three to five paragraphs.

n Identify the person to whom the letter should be addressed and, if necessary, call the organization for the correct name spelling and title. For online postings, include contact person and/or title that are listed. Only address the letter to “Dear Sir or Madam” if you are not able to find the necessary contact information.

n Highlight specific information in your letter not contained in your resume, such as “soft skills” (teamwork, commu-nication) and personality traits. Use the letter to connect experiences with skills and traits.

n Do not over use the word “I.”n If the employer asks you to include “sal-

ary requirements” in the letter, always state your requirements in a range and that you are open to negotiation. You should research salary figures for posi-tion and geographic area.

n Read your letter out loud to ensure that your ideas flow, and to catch any awkward sentences or overuse of words or phrases.

n Have somebody else proofread your let-ter.

n Print your letter on quality paper, prefer-ably the same paper as your resume.

Cover Letter Do’sn Do address the letter to a specific per-

son.n Do maintain a positive, upbeat tone.n Do alternate between long and short

sentences.n Do use powerful language (action verbs).n Do demonstrate knowledge of the orga-

nization.n Do demonstrate skills and abilities rel-

evant to the position.n Do show eagerness to do the job.n Do ask for an interview.n Do proofread your letter before sending.

Cover Letter Don’tsn Don’t make the letter too long.n Don’t use form letters.n Don’t try to be “cute” or funny. n Don’t sound desperate. (I need a job)n Don’t make demanding statements.n Don’t refer to yourself in the third per-

son. n Don’t start every sentence with “I”.n Don’t use Mrs. unless you know that the

addressee prefers that title (for example: she uses Mrs. as a part of her title in the job announcement)

SECTION 3 The Cover Letter or Letter of Application

Page 26: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

(Letter should be centered vertically on the page.)Your street addressCity, state and zip codeToday’s date----------------------------------------------------------------3 Line Spaces -----------------------------------------------------------Name (Make an effort to obtain a name - this is important).Title of the professionalName of the organizationAddress of the organization---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------Dear Dr., Mr., or Ms. Jones:---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------First Paragraph:

a. Specify the position for which you are applying and where/how you found out about it.b. Specify your degree and where you received it.c. State basic reasons for applying.

---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------Second Paragraph:

a. Highlight your qualifications - past work experience - internships - academic development - personality traits. Try to elaborate on at least one major achievement.b. In all likelihood, this will be your largest paragraph – remember, you are “selling” your skills.

---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------Third Paragraph:

a. Make general comments adding to resume highlights.b. Indicate why you wish to work for their company/organization specifically – requires research.

---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------Fourth Paragraph:

a. Express the fact that you are qualified for the position.b. Express your desire to meet and discuss your qualifications - Ask for an interview.c. Give your phone number. If necessary, specify a certain time to call.d. Indicate that you will call in one week to confirm that your materials have been received.

---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------Sincerely,(Be sure to place your signature here.)----------------------------------------------------------------3 Line Spaces -----------------------------------------------------------Your name - typed out.---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------Enclosure (Use only when including your resume or other materials with your letter.)

Cover Letter Recommended Format

22

Page 27: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

23

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skill

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hich

are

nec

essa

ry to

be

an

effe

ctiv

e th

erap

eutic

staf

f sup

port

wor

ker.

I am

eag

er t

o be

gin

my

prof

essi

onal

car

eer

in t

he f

ield

of

soci

al s

ervi

ces

and

wou

ld

appr

ecia

te t

he o

ppor

tuni

ty t

o m

eet

with

you

to

disc

uss

the

ther

apeu

tic s

taff

sup

port

posi

tion.

I w

ill c

all i

n on

e w

eek

to s

ee w

hen

we

may

sch

edul

e a

mee

ting.

If y

ou w

ould

lik

e to

reac

h m

e so

oner

, ple

ase

feel

free

to c

all m

e at

the

abov

e ph

one

num

ber.

Sinc

erel

y,

Cly

de L

. Rob

inso

n

Cover Letter Samples

Page 28: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

24

Cover Letter Samples

1427

Mai

n St

reet

Y

oung

stow

n, O

H 4

4555

M

arch

7, 2

013

Ms.

Kat

hy H

into

n Su

perin

tend

ent

Har

per V

alle

y Sc

hool

Dis

trict

11

11 H

arpe

r Val

ley

Roa

d H

arpe

r Val

ley,

OH

123

45

Dea

r Sup

erin

tend

ent H

into

n:

Cur

rent

ly, I

am

a st

uden

t at Y

oung

stow

n St

ate

Uni

vers

ity p

ursu

ing

a ba

chel

or’s

deg

ree

in M

usic

Ed

ucat

ion

Pre-

K-1

2. M

y ex

pect

ed g

radu

atio

n da

te is

May

201

3. I

am

inte

rest

ed in

app

lyin

g fo

r an

inst

rum

enta

l ban

d m

usic

teac

hing

pos

ition

that

pos

ted

on y

our d

istri

ct’s

web

site

. B

esid

es te

achi

ng, I

am

al

so v

ery

eage

r to

parti

cipa

te in

the

extra

curr

icul

ar a

ctiv

ities

invo

lvin

g th

e m

usic

pro

gram

. A

stro

ng w

ork

ethi

c is

refle

cted

in m

y ab

ility

to m

eet t

he d

eman

ds o

f a ri

goro

us c

urric

ulum

in b

oth

mus

ic

and

educ

atio

n. A

t the

sam

e tim

e, I

have

als

o be

en w

orki

ng tw

enty

hou

rs a

wee

k at

a lo

cal g

roce

ry st

ore.

Th

is a

bilit

y to

bal

ance

wor

k an

d sc

hool

whi

le a

lso

mai

ntai

ning

a 3

.7 g

rade

poi

nt a

vera

ge is

a st

rong

in

dica

tor o

f my

sens

e of

com

mitm

ent.

Dur

ing

the

past

four

sum

mer

s, I w

orke

d as

a c

oord

inat

or fo

r a

spec

ial m

usic

cam

p fo

r chi

ldre

n of

all

ages

. Th

is p

ositi

on re

quire

d st

rong

org

aniz

atio

nal a

nd

com

mun

icat

ion

skill

s. A

s a c

oord

inat

or, I

dev

elop

ed p

rogr

ams,

asse

ssed

the

mus

ical

leve

l of e

ach

stud

ent,

and

prov

ided

bot

h in

divi

dual

and

gro

up in

stru

ctio

n.

I am

impr

esse

d w

ith H

arpe

r Val

ley’

s phi

loso

phy,

act

ions

, and

the

abili

ty o

f all

of th

e sc

hool

s wor

king

to

geth

er to

ach

ieve

the

goal

of s

tude

nt su

cces

s. I s

trong

ly b

elie

ve in

look

ing

at th

e la

rger

pic

ture

of

educ

atio

n an

d al

way

s put

ting

the

stud

ents

’ nee

ds a

s top

prio

rity.

Har

per V

alle

y is

a sc

hool

dis

trict

I gr

eatly

adm

ire a

s it h

as ta

ken

the

time

to o

bser

ve th

at b

igge

r pic

ture

in a

n at

tem

pt to

do

wha

t is b

est f

or

the

stud

ents

. Th

e en

clos

ed re

sum

e hi

ghlig

hts m

y ex

perie

nces

and

skill

s tha

t I b

elie

ve m

ake

me

an id

eal

cand

idat

e fo

r thi

s pos

ition

.

I wou

ld w

elco

me

the

oppo

rtuni

ty to

spea

k w

ith y

ou a

nd fu

rther

dis

cuss

my

qual

ifica

tions

, pas

sion

for

mus

ic e

duca

tion,

and

to le

arn

mor

e ab

out t

he H

arpe

r Val

ley

Scho

ol D

istri

ct.

You

may

con

tact

me

be

twee

n th

e ho

urs o

f 8:0

0 a

.m.-5

:00

p.m

. by

phon

e at

(330

) 555

-555

5 or

any

time

by e

mai

l at

peng

uins

tude

nt1@

stud

ent.y

su.e

du.

Than

k yo

u in

adv

ance

for y

our c

onsi

dera

tion.

Si

ncer

ely,

Su

san

A. B

row

n En

clos

ure

Cov

er L

ette

r Sam

ple

12

345

Mai

n A

venu

e Y

oung

stow

n, O

hio

4455

5 O

ctob

er 2

, 201

3 Ti

mot

hy M

. Will

iam

s V

ice

Pres

iden

t B

ank

of A

mer

ica

Hum

an R

esou

rces

, Nor

thw

est D

ivis

ion

P.O

. Box

370

00

Portl

and,

Ore

gon

9770

7 D

ear M

r. W

illia

ms:

I

am w

ritin

g in

ref

eren

ce t

o th

e M

anag

emen

t Tr

aine

e po

sitio

n av

aila

ble

at m

ultip

le l

ocat

ions

in

Col

umbu

s, O

hio.

I

beca

me

awar

e of

the

open

ing

thro

ugh

the

Off

ice

of C

aree

r an

d C

ouns

elin

g Se

rvic

es a

t You

ngst

own

Stat

e U

nive

rsity

. I w

ill b

e gr

adua

ting

from

You

ngst

own

Stat

e U

nive

rsity

this

Dec

embe

r, re

ceiv

ing

a B

ache

lor

of S

cien

ce in

Bus

ines

s Adm

inis

tratio

n w

ith a

n em

phas

is in

Fin

ance

. Si

x ye

ars

of fu

ll-tim

e an

d pa

rt-tim

e w

ork

in th

e fie

ld h

ave

capt

ured

my

care

er in

tere

sts

in b

anki

ng.

I rea

lized

th

at a

deg

ree

was

nee

ded

in o

rder

to fu

lfill

my

goal

of a

ttain

ing

a hi

gher

man

ager

ial p

ositi

on, s

o I p

ursu

ed m

y ed

ucat

ion

and

am n

earin

g its

com

plet

ion.

Th

roug

h m

y ba

nkin

g ex

perie

nces

and

aca

dem

ic b

ackg

roun

d, m

y co

mm

unic

atio

n, ti

me

man

agem

ent a

nd le

ader

ship

ski

lls h

ave

all b

een

stre

ngth

ened

. Th

is is

evi

denc

ed b

y m

y in

volv

emen

t in

wor

k, c

lass

es, a

nd p

rofe

ssio

nal o

rgan

izat

ions

. I

am e

ager

to le

arn

new

ski

lls a

nd id

eas,

and

striv

e fo

r res

ults

. In

res

earc

hing

you

r or

gani

zatio

n, I

was

im

pres

sed

by t

he 3

5% g

row

th r

ate

that

Ban

k of

Am

eric

a ha

s ex

perie

nced

with

in th

e pa

st th

ree

year

s. A

dditi

onal

ly, I

am

ver

y in

tere

sted

in th

e m

any

inno

vativ

e id

eas

that

yo

ur o

rgan

izat

ion

has i

mpl

emen

ted,

incl

udin

g th

e m

ento

ring

prog

ram

for f

irst y

ear e

mpl

oyee

s. Th

e en

clos

ed re

sum

e hi

ghlig

hts

my

expe

rienc

es a

nd s

kills

; add

ition

al in

form

atio

n an

d re

fere

nces

are

ava

ilabl

e up

on r

eque

st.

I w

ould

wel

com

e th

e op

portu

nity

to

mee

t w

ith y

ou a

nd f

urth

er d

iscu

ss m

y fit

at

Ban

k of

A

mer

ica.

I c

urre

ntly

live

in Y

oung

stow

n, O

hio,

but

am

pla

nnin

g to

relo

cate

to th

e C

olum

bus

area

sho

rtly

afte

r gr

adua

tion.

I w

ill b

e in

Col

umbu

s beg

inni

ng D

ecem

ber 2

0th, a

nd w

ill b

e av

aila

ble

for a

n in

terv

iew

at t

hat p

oint

. If

it fi

ts w

ith y

our s

ched

ule,

I w

ould

be

eage

r to

spea

k w

ith y

ou v

ia te

leph

one

prio

r to

that

dat

e. Y

ou c

an re

ach

me

in Y

oung

stow

n at

(33

0) 1

23-4

567

until

Dec

embe

r 19

th.

Beg

inni

ng D

ecem

ber

20th

, you

can

rea

ch m

e in

C

olum

bus

at (

614)

123

-456

7.

Add

ition

ally

, I

use

emai

l re

gula

rly a

nd c

an b

e co

ntac

ted

at a

ny t

ime

at

sric

hard

s@ya

hoo.

com

. Th

ank

you

for y

our t

ime

and

cons

ider

atio

n.

Sinc

erel

y,

Step

hen

R. R

icha

rds

Encl

osur

e

Page 29: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

25

Cov

er L

ette

r Sam

ple

67

29 S

hado

w Ru

n Roa

d Ca

nfield

, OH

4440

6 Oc

tober

19, 2

013

Timoth

y M. D

unkin

Di

recto

r of S

ocial

Ser

vices

Co

lumbu

s Vall

ey C

are S

ervic

es

2128

Hun

tingto

n Ave

nue

Colum

bus,

OH 43

222

Dear

Mr.

Dunk

in:

I am

writin

g in

refer

ence

to th

e CA

SE M

ANAG

ER p

ositio

n av

ailab

le at

your

facil

ity.

I bec

ame

awar

e of

the

open

ing t

hrou

gh t

he O

ffice

of Ca

reer

Ser

vices

at

Youn

gstow

n St

ate U

niver

sity.

I w

ill gr

adua

te fro

m Yo

ungs

town S

tate U

niver

sity t

his D

ecem

ber,

earn

ing a

Bach

elor o

f Soc

ial W

ork d

egre

e. Fo

ur y

ears

of ful

l and

par

t-tim

e em

ploym

ent i

n the

soc

ial s

ervic

e fie

ld ha

ve c

aptur

ed m

y ca

reer

inter

ests

in ca

se m

anag

emen

t. I

reali

zed

that a

deg

ree

was

need

ed in

ord

er to

fulfil

l my

goal

of att

aining

a m

anag

erial

po

sition

. Th

erefo

re, I

pur

sued

my

educ

ation

and

am

near

ing it

s co

mplet

ion.

My w

ork,

inter

nship

, and

field

ex

perie

nces

as

well a

s my

aca

demi

c ba

ckgr

ound

, hav

e str

ength

ened

my

comm

unica

tion,

time

mana

geme

nt an

d lea

dersh

ip sk

ills.

This

is ev

idenc

ed b

y my i

nvolv

emen

t in w

ork,

class

es, a

nd p

rofes

siona

l org

aniza

tions

. I

am ea

ger t

o lea

rn ne

w sk

ills an

d ide

as, a

nd st

rive f

or re

sults

. In

rese

arch

ing y

our

orga

nizati

on, I

was

impr

esse

d by

the

multit

ude

of pr

ogra

ms a

nd s

ervic

es o

ffere

d at

Co

lumbu

s Va

lley

Care

Ser

vices

. Ad

dition

ally,

I am

very

inter

ested

in th

e ma

ny in

nova

tive

ideas

that

your

or

ganiz

ation

has i

mplem

ented

, inclu

ding t

he m

entor

ing pr

ogra

m for

first

year

emplo

yees

. Th

e en

close

d re

sume

high

lights

my e

xper

ience

s and

skills

; add

itiona

l infor

matio

n an

d re

feren

ces a

re a

vaila

ble

upon

requ

est.

I wou

ld we

lcome

the o

ppor

tunity

to m

eet w

ith yo

u and

furth

er di

scus

s my f

it at C

olumb

us V

alley

Ca

re S

ervic

es. I

curre

ntly l

ive in

Can

field,

OH,

but

am p

lannin

g to

reloc

ate to

the

Colum

bus a

rea

shor

tly a

fter

grad

uatio

n. I

will b

e in

Colum

bus b

eginn

ing D

ecem

ber 2

0th , an

d wi

ll be

avail

able

for a

n int

ervie

w at

that t

ime.

If

it fits

with

your

sche

dule,

I wo

uld b

e ea

ger t

o sp

eak w

ith yo

u via

telep

hone

prio

r to

that d

ate.

You

can

reac

h me

in C

anfie

ld at

330.1

23.45

67 u

ntil D

ecem

ber

19th .

Beg

inning

Dec

embe

r 20

th , yo

u ca

n re

ach

me in

Co

lumbu

s at

614.1

23.45

67.

Add

itiona

lly,

I us

e em

ail r

egula

rly a

nd c

an b

e co

ntacte

d at

any

time

at ka

willia

ms@

yaho

o.com

. Tha

nk yo

u for

your

time a

nd co

nside

ratio

n. Si

ncer

ely,

Katie

A. W

illiam

s En

closu

re

Page 30: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

n Develop a separate sheet listing three to five professional references.

n Do not attach reference sheet to your resume. References should be produced only upon request.

n References should be people who know you in terms of your ability to perform the job.

n Place your name at the top of the page. You may also copy the contact informa-tion format from your resume.

n Include the following information about your references: Name Title/position Company/organization Address Phone number(s) Email (if your reference checks

his/her email regularly)

SECTION 4 Reference Pagen List references in the order you wish

them to be contacted. Strongest refer-ences should be listed first.

n Make sure you ask permission before listing references.

n Provide all references with a current copy of your resume.

n Periodically remind your references that you are applying for positions. This will help them to be prepared in the event a prospective employer contacts them.

n If you need reference letters, give your references at least two weeks notice to compose a letter. You might want to consider having your references prepare letters before you begin your job search so you will have them when necessary.

n Always thank your references and keep them informed of your job status.

Sample Reference Sheet

Mary B. Smith 1034 Summit Avenue, Youngstown, OH 44555

(330) 941-5555 [email protected]

References Mr. John Preston General Manager Success Industries 411 S. Pine Street Youngstown, OH 44555 (330) 759-5555 [email protected] Ms. Linda Crawford Senior Auditing Supervisor Jones and Green, Inc. 102 N. Main Street Warren, OH 44505 (330) 759-8888 [email protected] Ms. Carole Sunate Manager Leitzenger corporation 1234 Main Street Clearland, OH 44552 (330) 556-6666 [email protected] Mr. Stephen Richards Human Resources Manager Bank of America 456 S. Main Street Youngstown, OH 44555 (330) 792-1111 [email protected]

KATIE A. DUNCAN1333 AUSTIN STREETWARREN, OH 44485

330.393.8990 [email protected]

REFERENCES

MR. JAMES WEAVER, LISW Assistant Director

Trumbull County Children Service Board 412 S. Broad Street Warren, OH 44423

[email protected]

MS. DANIELLE M. SMITH, LSWSenior Social Worker

Coleman Professional Services 5555 Brook Street Warren, OH 44423

[email protected]

DR. KENNETH G. GREENBERG, LISWProfessor – Department of Social Work

Youngstown State University One University Plaza

Youngstown, OH 44555 330.941-3000

[email protected]

26

Page 31: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

27

Your Address Your City, State, Zip Code Date Name Title Company Address City, State, Zip Code Dear Mr./Ms. Last Name: I very much enjoyed speaking with you about the opportunity to work with your company in the role of sales executive. My experience in sales and management seem to be a good match for the position you described. The organization of your sales teams is forward thinking, and I believe, one where I could contribute a great deal. I bring with me to the position an extensive knowledge of the market and strong communications skills. In addition, my ability to motivate a team while working within budget will provide your company with an edge over others in the market. Thank you for taking the time to speak with me. If you have any additional questions, please feel free to contact me. I look forward to hearing from you about this position. Best Regards, Handwritten Signature (mailed letter) Typed Signature Enclosure

The thank-you letter does make a difference. During the job search, it is imperative to stand out among prospective candidates. This follow-up correspondence shows that a candidate is sufficiently motivated to exert a little extra effort and is polished enough to know how to do so. Basic professional etiquette suggests that a thank you letter after an interview is ideally sent within 24 hours following the interview.

Traditionally, thank you letters should be typed. However, depending on your relation-ship with the person who interviewed you, a handwritten note on professional stationary or a note card might also be appropriate in certain situations.

It is best to keep this letter brief and concise. If possible, reiterate a point of interest discussed during the interview, confirm follow up proce-dures, and remember to express your thanks.

Thank You Letter Example

SECTION 5 The Thank You Letter

Page 32: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

28

SECTION 6 Social Media in Your Job SearchSocial media is a great way to stay in touch with friends and relatives, but it also can be a useful tool in your job search. Employers are using social media sites like LinkedIn, Twitter, Facebook, and YouTube to both promote their organizations and connect with potential job candidates.

While social media can help you research em-ployers (critical to your job-search success), be sure to use it more actively—as a way to connect with potential employers. By following a few ba-sic tips, you can use social media to get in front of hiring managers.

Get NoticedThere are a few key points to keep in mind when using social media as a job-search tool.

Create a Profile That Gives a Positive Impression of YouThink of it as your online resume: What do you want it to say about you? Hiring managers can get a stronger sense of who you are, and if you’re a potentially good fit for their company, through your profile.

Be Aware of the Keywords You Include in Your ProfileThis is particularly true for sites focused on professional networking, such as LinkedIn. Many employers do keyword searches to find profiles that contain the skill sets they’re seeking in potential hires.

Don’t Include Photos, Com-ments, or Information You Wouldn’t Want a Potential Employer to See

Don’t Mix Personal With ProfessionalThe social media you use in your job search has to present you as a potential employee—not as a friend. Follow the rules for writing a resume.

Make Sure Your Profile Is Error-FreeYou wouldn’t offer up a resume rife with mis-spellings, would you?

Choose Appropriate Contact InformationYour e-mail address or Twitter handle should be professional—a simple variation on your name, perhaps—rather than suggestive or offensive.

ConnectMany organizations have embraced social media as an extension of their hiring practices, and provide information that you can use to research the organization and connect with hiring manag-ers and recruiters.

n Check your college/university’s social media groups: Many times, employers join such groups.

n Check social media groups that are focused around your field of interest or career.

n Search for the social media pages, profiles, and videos of organizations that interest you. Many organizations post job descriptions, information about salaries, and more.

n Ask questions. Even something as broad as “Is anyone hiring in [industry]?” may bring responses, and asking questions about a specific organization—“What’s it like to work at Company X?” can give you insight into the organization and its culture.

Stay ConnectedKeep in touch with recruiters or other decision makers you may interact with in cyberspace.There may not be an available opportunity at their organization right now, but that could change, and you want to be considered when it does.

Finally, in addition to maintaining your network, use social media to build your network. Don’t just establish a social media presence—work it. Reach out. Interact. You will get out of social media what you put into it.Courtesy of the National Association of Colleges and Employers.

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Job searching is a full-time job, requiring a significant time commitment. Reports suggest that to be successful, a job seeker should spend at least 2-4 hours per day, 6 days a week in active job searching. The number of hours devoted to searching will impact the length of your job

search, but set realistic timelines for yourself. The actual amount of time spent will depend upon yourself – for example, if it takes you one hour to write one cover letter, then two hours per day may not be enough time to effectively address all of your job leads.

8 StepS fOr JOB Search SucceSS

Deciding When and How To Start

n Don’t wait until you graduate or are unemployed. The saying “It’s a lot easier to find a job when you’re working” is true – the extra pressure of being unem-ployed often times negatively impacts a job seeker’s attitude, which employers can sense.

n In order to make your job search easier, consider researching the following topics before sending out your first resume:

n Knowledge of yourself – Determine your relevant quali-ties and skills, and know how to most effectively articulate them to employers. Ask yourself: 1.) Can you define your career goals in terms of the next 2 years? 10 years? Lifetime? 2.) Can you describe your strengths and weaknesses? 3.) Have you de-fined your salary requirements?

Knowledge of employment and employers - Determine the types of position(s), industry(s), and names of employers you wish to target in your job search. Research at least 3 different position titles for which you meet qualifications. Set a targeted geographic area for your job search.

Knowledge of the job market – Having current information on the job market and occupational trends (both nationally and locally) will assist in setting realistic goals and developing an effective job search plan. Job

STEP ONE

markets can vary according to geographic region and are reac-tive to events such as politics, natural disasters, international policy, etc.

Knowledge of job search strategies – Create a comprehensive job search plan that utilizes a combination of strategies in order to best source employment opportunities.

Defining a Career Objective & Identifying a Job Goal

A career objective identifies the career path or direction you want to take both short and long term. It provides focus in targeting employers and marketing your strengths. Example: My career objective is

to work in the financial industry in a position that will eventually lead to an executive-level opportunity.

A job goal specifically defines the type of position that you are seeking. Job goals help you to iden-

tify which industry or type of organization you are seeking and determine the responsibilities or functions you want to perform.

Example: My job goal is to secure a Management Trainee position where I will learn the fundamen-tals of the banking industry while contributing to the growth and development of a major corporate financial lender.

STEP TWO

SECTION 7 Job Search Strategies

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Identify Target Employers

n Once you determine your geographical limitations, investigate which organiza-tions in that area offer the kind of op-portunities you are seeking.

n Utilize the following resources to identify potential employers:

n Internet researchn Network with friends & acquain-

tancesn Professional association publica-

tionsn Chamber of Commercen Local business publications

(Business Journal) and newspa-pers (Wall Street Journal)

Develop Effective Marketing Materials

n Customize your resume for each differ-ent industry.

n Customize your cover letter for each separate company/organization.

n Make sure to have all of your correspon-dence proofed by a friend, professor, or advisor.

Apply to Open Position Postings

n In today’s challenging job market, it is important to source and apply to as many positions as you are qualified/interested. If you don’t apply, you won’t receive an offer!

n Use a variety of job search techniques – don’t rely only on internet or newspaper classifieds

n Also consider using: PenguinLink database, departmental bulletin boards, professional publication newsletters, networking, etc.

n Don’t procrastinate! Many employers start scheduling interviews as soon as the position is listed - so the candidates who apply early have an advantage.

Initiate Contact

n Telephone calls, letters, and personal contacts can all show your interest in working for your target organization(s).

n When contacting an employer, keep the tone of the meeting professional but light - you want to be viewed as asser-tive but not aggressive.

n Although initiating contact can make you stand out from other applicants, always respect the employer’s wishes. For example, do not call or email if the or-ganization specifically states “no phone calls please.”

Maintain a Positive Attitude

n Remember that rejection is built into the job search process – learn from it and move on to find the right opportunity.

n Employers can detect frustration and/or desperation in candidates - seek out support from friends, family, faculty, and YSU staff to help you stay motivated.

Consider Conducting an Informational Interview

An informational interview is a 30-60 minute conversation with a professional who is in a job or industry of interest. In this meeting, you will interview the professional in order to collect information about his/her job, industry, qualifications, as well as job search advice. This type of interview is not for employment, but rather to help you learn about career options.

In order to prepare for your informational interview, research the industry and com-pany of the professional. Develop a list of questions that will help facilitate the inter-view. Some sample questions that you can ask include:

STEP THREE

STEP FOUR

STEP FIVE

STEP SIX

STEP SEVEN

STEP EIGHT

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n How did you enter this line of work? n What kind of education or training is

required? n What do you like most or least about

your job? n What career growth is possible in this

industry?n How can I best prepare for this type of

work?n What advice would you give to someone

entering the field?n What are the ideal qualifications for an

entry-level position? How can I further enhance my candidacy?

n Do you know of anyone else that I could speak with or anyone that may be seeking candidates with my qualifications?

Sample Informational Interview EvaluationTo help you evaluate the information discovered during your informational interviews, consider creating an evaluation table. Immediately following your informational interviews, record your thoughts and perceptions about the information learned.

Sample Evaluation Form: Job Title: Company Name: Interviewee Name: Date:

Areas of Evaluation Your Thoughts, Insights & Opinions

What did you like most about the position, industry, and career?

What did you like least about the position, industry, and career?

What did you learn about job responsibilities? Include daily, monthly and annual duties.

What are the preferred qualifications for this type of position? Include education, experience, and skill sets.

What qualifications do you lack? How can you realistically gain these qualifications?

Who else should you speak with regarding this career path?

As a result of your evaluation, are you interested in this position and/or industry? _______________

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JOB Search: SOurcing Open pOSitiOnS

n 2 types of open positions exist in the job market.

n Posted positions – advertised by the employer.

n Hidden job market – positions that are not publicized by the employer.

Posted Positions:n Job search strategies for posted positions

include:n Newspaper classifieds – print

and online versionsn Online job databases/job search

websites – both general and industry specific

n Company websitesn Magazines, journals, trade news-

lettersn Professional associations –

websites, employment clearing-houses, publications

n University Career Services – PenguinLink, campus recruiting, resume referrals

n Job Fairsn Listservs/mailing listsn Department bulletin boardsn Faculty connectionsn Temporary agenciesn Head hunters

Hidden Job Market:n Approximately 80% of positions are not

advertised - the “hidden job market.”n Reasons employers choose not to

advertise positions vary including: n Other jobs have higher priority

for being filled.n The job is slated for budget

approval, but not yet approved.n Management is too busy to

search for a needed employee.n Advertising position is too

financially costly for employer.n Management prefers hiring from

referrals.n Pursuing hidden jobs is well worth the

effort because your competition may not be aware of the opportunities.

n Job search strategies for the hidden job market include:

n Networkingn Informational interviewingn Alumni contactsn “Cold calling” - Cold calling is the

process of calling or visiting an organization in which you don’t know anyone.

n Direct applicationn Yellow pages of phone bookn News articles (find out which

organizations are new or expanding)

Office of Career Services Youngstown State University

PenguinLINK: Your Link to Jobs, Interviews & Recruiting Events PenguinLINK is an online recruiting system that is designed to connect YSU students and alumni with employers. Employers post full- or part-time professional opportunities as well as internship and co-op opportunities for students to view and apply. Through PenguinLINK you will be able to upload your resume and cover letter, view and apply for job postings and on-campus interview days, view employers participating in career fairs, and much more!

Recruiting services available through the PenguinLINK include:

Resume Books: Upload your resume to PenguinLINK to be included in Resume Books sent to

employers who are actively recruiting open positions. Uploading your resume also allows employers to “search” resumes of YSU students and alumni.

On-Campus Interviews (OCI): Employers visit the YSU campus to conduct interviews for full-time professional positions and internships in our interviewing suites, located inside the Office of Career Services. Interview times are available throughout the academic year and employer visits are actively promoted to students, alumni, and faculty.

o On-Campus Interview dates usually occur from mid-September through November for Fall

semester and mid-January through May for Spring semester.

Career Fairs: This is your chance to network with employers and engage in face-to-face contact with recruiters looking to hire bright individuals. The Office of Career Services sponsors two career fairs throughout the academic year: one in the fall semester and one in the spring semester. Watch PenguinLINK for dates and employers attending!

Information/Recruiting Sessions: Employers host Information Sessions on campus to promote their organization or upcoming interview dates. Many times, employers will discuss job openings within their organization and accept resumes during these events.

Recruiting Tables: Employers set up Recruiting Tables to increase their organization’s visibility, distribute company literature, informally meet potential job candidates, and accept resumes for open positions. Be on the lookout for these tables throughout Kilcawley Center or in the lobby of your college.

Connect with Hiring Employers!

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YSU Job Search Resources Office of Career Services

Youngstown State University

PenguinLINK: Your Link to Jobs, Interviews & Recruiting Events PenguinLINK is an online recruiting system that is designed to connect YSU students and alumni with employers. Employers post full- or part-time professional opportunities as well as internship and co-op opportunities for students to view and apply. Through PenguinLINK you will be able to upload your resume and cover letter, view and apply for job postings and on-campus interview days, view employers participating in career fairs, and much more!

Recruiting services available through the PenguinLINK include:

Resume Books: Upload your resume to PenguinLINK to be included in Resume Books sent to

employers who are actively recruiting open positions. Uploading your resume also allows employers to “search” resumes of YSU students and alumni.

On-Campus Interviews (OCI): Employers visit the YSU campus to conduct interviews for full-time professional positions and internships in our interviewing suites, located inside the Office of Career Services. Interview times are available throughout the academic year and employer visits are actively promoted to students, alumni, and faculty.

o On-Campus Interview dates usually occur from mid-September through November for Fall

semester and mid-January through May for Spring semester.

Career Fairs: This is your chance to network with employers and engage in face-to-face contact with recruiters looking to hire bright individuals. The Office of Career Services sponsors two career fairs throughout the academic year: one in the fall semester and one in the spring semester. Watch PenguinLINK for dates and employers attending!

Information/Recruiting Sessions: Employers host Information Sessions on campus to promote their organization or upcoming interview dates. Many times, employers will discuss job openings within their organization and accept resumes during these events.

Recruiting Tables: Employers set up Recruiting Tables to increase their organization’s visibility, distribute company literature, informally meet potential job candidates, and accept resumes for open positions. Be on the lookout for these tables throughout Kilcawley Center or in the lobby of your college.

Connect with Hiring Employers!

Office of Career Services Youngstown State University

PenguinLINK: Your Link to Jobs, Interviews & Recruiting Events PenguinLINK is an online recruiting system that is designed to connect YSU students and alumni with employers. Employers post full- or part-time professional opportunities as well as internship and co-op opportunities for students to view and apply. Through PenguinLINK you will be able to upload your resume and cover letter, view and apply for job postings and on-campus interview days, view employers participating in career fairs, and much more!

Recruiting services available through the PenguinLINK include:

Resume Books: Upload your resume to PenguinLINK to be included in Resume Books sent to

employers who are actively recruiting open positions. Uploading your resume also allows employers to “search” resumes of YSU students and alumni.

On-Campus Interviews (OCI): Employers visit the YSU campus to conduct interviews for full-time professional positions and internships in our interviewing suites, located inside the Office of Career Services. Interview times are available throughout the academic year and employer visits are actively promoted to students, alumni, and faculty.

o On-Campus Interview dates usually occur from mid-September through November for Fall

semester and mid-January through May for Spring semester.

Career Fairs: This is your chance to network with employers and engage in face-to-face contact with recruiters looking to hire bright individuals. The Office of Career Services sponsors two career fairs throughout the academic year: one in the fall semester and one in the spring semester. Watch PenguinLINK for dates and employers attending!

Information/Recruiting Sessions: Employers host Information Sessions on campus to promote their organization or upcoming interview dates. Many times, employers will discuss job openings within their organization and accept resumes during these events.

Recruiting Tables: Employers set up Recruiting Tables to increase their organization’s visibility, distribute company literature, informally meet potential job candidates, and accept resumes for open positions. Be on the lookout for these tables throughout Kilcawley Center or in the lobby of your college.

Connect with Hiring Employers!

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How to Navigate the

PenguinLink System

34

PenguinLINK Quick Reference

Your PenguinLink Account:

YSU STUDENTS: An account has been created for you. To access your account, log into the YSU Portal and click the PenguinLINK Job Board link under e-Services for Students. (See picture below).

YSU ALUMNI: To create an account in PenguinLINK:

o Go to the Career Services website at web.ysu.edu/careerservices o Click PenguinLINK for Alumni o Under the Register section, click the gray Register button and fill in the appropriate fields

Use your full email address (ex. [email protected]) The registration password is: penguin01

YSU STUDENT LOGIN

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PenguinLINK Quick Reference Posting Your Resume and/or Cover Letter on the PenguinLINK Recruiting System:

RESUME: It is important to post your resume on the system. Once your resume has been reviewed and approved by YSU Career Services, you will be able to apply online to positions and campus interviews posted on the site. In addition, employers searching through our resume database and online resume books will be able to view your information.

Once you have your resume created and are ready to upload it to the database, click the

“Documents” tab located near the top of the screen. Then click on the “Add New” button.

To Upload a File: On the Student Document screen –be sure to label your document and choose Resume for the Document Type. Then simply click Browse to locate and upload your document, then click Submit.

Once you post your resume, it will be reviewed by a Career Coordinator. Within a short time you will

receive email notification informing you that it has either been approved, or it has not been approved and revisions are needed. You may upload multiple versions of your resume. *If you upload more than one resume - Be sure to click “Make Default” for the resume that you want to be your primary resume. This resume will automatically attach when you apply for a job, unless you choose a different resume. It is also the resume that will be included in all resume books requested by employers.

COVER LETTER: to upload a Cover Letter, click the “Documents” tab located near the top of the

screen. Then click on the “Add New” button.

To Upload a File: On the Student Document screen –be sure to label your document and choose Cover Letter for the Document Type. Then simply click Browse to locate and upload your document, then click Submit.

OTHER DOCUMENTS: You may also upload additional documents that are not resumes or cover

letters. You can upload any file that is in Microsoft Word, or Adobe PDF, such as writing samples, unofficial transcripts, etc. Simply follow the same directions outlined for Resumes and Cover Letters.

o Please note that cover letters and other documents are not subjected to the approval process and can be immediately accessed once they are uploaded.

To Edit Your Personal Information:

Once logged into the system, click on the “Profile” tab at the top of the screen.

Here you can edit any information that you would like to change. Once finished, click on the “Submit” button at the bottom of the screen. This saves any information that you just entered.

To change your Password o Click the “Profile” tab o Click the “Password/Preferences” tab

o Fill in the appropriate information and click the “Submit” button at the bottom of the screen.

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How to Navigate the

PenguinLink System

PenguinLINK Quick Reference Searching for Jobs:

Once logged into the system, there are 2 ways to search for jobs: 1. On the right side of the screen, there is a “Find a Job” shortcut. Click your desired option. 2. You can click the “Jobs” tab, located at the top of the screen, to search for jobs.

o To choose positions that are posted locally, click on CSM Jobs.

o To choose positions that are posted nationally, click on NACElink Extended Job Search.

You can search by the following fields: o Show Me: you can choose – All Jobs & Interviews, All Job Listings, Interviews I Qualify For. o Position Type: you can choose from listing of position types o Keywords: you can type in a key word to search o Note: the fewer requirements you enter, the more jobs that will be found. Keep your search basic. o If you would like to designate a specific geographical area, go to the “Jobs located within:” area

and enter a number for the number of miles around your preferred zip code. Then enter the zip code in the zip code field.

o Once you have decided on the search criteria, click the Search button. o You can also search for more detailed information by clicking the Advanced Search button and

entering the desired criterion.

You will see a list of positions that is generated from the requirements that you entered. To view a position, click on the job title or place your cursor over the binoculars icon to see a snapshot of the job posting. To see all details of the posting, click the View Complete Job Details button.

To view information about the organization, click on the employer name. To apply for a specific position:

Underneath the job title, you will see an APPLY button.

To apply for a specific job, click the APPLY button o If you have only one resume uploaded in PenguinLINK, you will be directed to the full job description

window. Click the APPLY button to apply for this job. o If you have more than one resume uploaded in PenguinLINK, an APPLICATION STATUS window

will appear. This is where you will choose the resume that you wish to attach. As previously mentioned, if you have uploaded more than one resume, your default resume

will automatically populate the resume field. If you want to switch to a different resume, simply click the drop-down menu and choose the appropriate resume.

o You can also attach a Cover Letter (only if requested by the employer) by clicking the “Add New” button.

After you have made your selection(s), click the “Submit” button.

PenguinLINK Quick Reference Applying to Interviews for On-Campus Interviewing:

Click on the Employers tab In the On-Campus Events section, click YES

Click the Search button

A list of all organizations who have scheduled On-Campus Interviews will populate at the bottom of the

screen: In the column labeled On-Campus you will see the dates of all On-Campus Interviews. To apply, click the date for the appropriate organization.

o Under the Application Status section: Check to make sure the resume that you want to use is populated in the Resume field.

o If the resume that appears in the Resume field is correct, click the Submit button. Creating a Search Agent:

A search agent will email you each job that matches your search criteria as soon as it has been posted. Once logged into the system, click on the Jobs tab, then click on CSM jobs

Click the Advanced Search tab and select locations, positions types, etc. to run a combination search for the

jobs list. o Note: Put a √ in the box next to Save as: and name your search in the Save as field.

Click the Submit button. Your search will now be saved under the Search Agents tab. You can view the search agents that you have

saved by clicking on the Search Agents tab. o To enable the search, click the Schedule button and under Enabled, checkmark Yes. o Choose the Period and Multiple that you prefer. o Click Submit button

You will receive emails according to the criteria that you chose

To RSVP for Events:

Once logged into PenguinLINK, on the Home page, click the Events tab

To apply for Information Sessions o Click the Information Session tab o Click the date under the Information Session Start Date/Time column o Click the RSVP button

To View Information about Career Fairs Once logged into PenguinLINK, on the Home page, click the Events tab

o Click the Career Fairs tab o Click the appropriate Career Fair link under the Fair column

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PenguinLINK Quick Reference Applying to Interviews for On-Campus Interviewing:

Click on the Employers tab In the On-Campus Events section, click YES

Click the Search button

A list of all organizations who have scheduled On-Campus Interviews will populate at the bottom of the

screen: In the column labeled On-Campus you will see the dates of all On-Campus Interviews. To apply, click the date for the appropriate organization.

o Under the Application Status section: Check to make sure the resume that you want to use is populated in the Resume field.

o If the resume that appears in the Resume field is correct, click the Submit button. Creating a Search Agent:

A search agent will email you each job that matches your search criteria as soon as it has been posted. Once logged into the system, click on the Jobs tab, then click on CSM jobs

Click the Advanced Search tab and select locations, positions types, etc. to run a combination search for the

jobs list. o Note: Put a √ in the box next to Save as: and name your search in the Save as field.

Click the Submit button. Your search will now be saved under the Search Agents tab. You can view the search agents that you have

saved by clicking on the Search Agents tab. o To enable the search, click the Schedule button and under Enabled, checkmark Yes. o Choose the Period and Multiple that you prefer. o Click Submit button

You will receive emails according to the criteria that you chose

To RSVP for Events:

Once logged into PenguinLINK, on the Home page, click the Events tab

To apply for Information Sessions o Click the Information Session tab o Click the date under the Information Session Start Date/Time column o Click the RSVP button

To View Information about Career Fairs Once logged into PenguinLINK, on the Home page, click the Events tab

o Click the Career Fairs tab o Click the appropriate Career Fair link under the Fair column

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creating a JOB Search actiOn plan

The creation of a Career Action Plan can assist you with a structured and organized approach to searching for an entry-level position or internship. Your Career Action plan should consist of the identification of your short-term and long-term career goals along with alternate plans should your first career choice become unattainable. For your long-term career goal, list the type of position that you desire to be in within 5 years after graduation (i.e.: Sports marketing and sales manager for NBA team). After identifying your long term career goal, list 3 different short term career goals that can assist navigating your career path towards your long term goal. (i.e.: Plan A: Internship with Cleveland Cavaliers; Plan B: Volunteer with Akron Aeros; Plan C: Student Assistant with YSU Athletics)

Use the worksheet below to begin developing your personal Career Action Plan:

MY CAREER ACTION PLAN

My Long Term Career Goal: (where I want to be in 5 years)

My Short Term Job Goal – Plan A Target Employers

My Short Term Job Goal – Plan B Target Employers

My Short Term Job Goal – Plan C Target Employers

Areas of Weakness in My Qualifications: Ways to Obtain Lacking Qualifications

38

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Information:Career fairs can be a valuable tool in your job search plan; however be sure to maximize these events to their fullest potentials. The following tips can ensure that you are making the most of college and community career fairs:

Research: Many job-seekers go to career fairs to “see the sights” and are not prepared to interview.

n Get a huge jump on the competi-tion by getting a list of the compa-nies attending the fair and doing some research on each of the companies you want to interview with.

n While all of the recruiters will have company literature at their booths at the fair, you often can’t access those until after the interview. With so much information about companies on the web, there is no excuse not to do your homework.

Resumes: Create the ideal resume – it should be short, sharp, and digestible in a 30 second reading by an employer.

n Make sure yours is one that is memorable but totally profes-sional. Use good quality resume paper.

n Forget pictures, graphics, colored paper, funky print styles – they don’t leave a positive impression and they aren’t scannable. Most major employers today will scan your resume into an automated applicant tracking system that can mean quicker retrieval for current or future interviews.

n Bring lots of resumes to the fair, at least two for each company for which you have interest. If you have multiple interests or job objectives, make sure you bring enough of each version of your resume.

Take the Event Seriously: It is an interview. You are making that all-impor-tant first impression.

n Only a small percentage of hun-dreds of interviewees will stand out at the end of the event. Make sure you are one of them.

n Dress well, practice your best handshake, award-winning smile and make eye contact!

Interviewing: You may only have 2 to 5 minutes to market your-self and protect yourself from being screened, thus you need to make the most of your time.

n Many experts suggest that you de-velop a one-minute “commercial” that highlights the key benefits that you can offer the organization and then use this at the beginning of the interview.

n Also remember the three keys to all interviews: make eye contact, offer a firm handshake, and show enthusiasm.

n You should also prepare answers to interview questions just as you would any other employment interview. The most common question you will face is some-thing along the lines of “what are you here for today?” Seems like an easy question to answer, especially if you’ve done your homework – you can tailor your answer to your interest and the company’s interest, thereby mar-keting yourself. Make sure you also have some questions ready to ask the interviewer.

n A great concluding question for you to ask is, “What do I need to do to obtain a second interview with your firm?”

n Make sure to avoid poor commu-nication habits, such as fidgeting, rocking, chewing gum, etc.

tipS fOr SucceSS at a career/JOB fair

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Ask Questions Directly, Politely, and Concisely:Your goal is to get a second interview, “in house” this time, so you don’t have to play all your cards on the first round.

n If you are genuinely interested, let them know. “I am quite excited about the possibilities your com-pany offers, and I think I have the talent to help you achieve your goals… What do I need to do to arrange a second interview?”

n This isn’t “pushy”; it is flattering and says you are professionally assertive. Ask them how they rate your credentials and “fit” com-pared to other candidates they are seeing. Asking for an honest appraisal is one of the best ways to raise it a notch!

Attire:Conservative business attire is essential because image and first impressions are critical.

As with any situation where you find yourself with a potential employer, job seekers must be prepared to ask insightful questions of recruiters at job and career fairs. There are 4 categories of questions you can ask recruiters at career and job fairs. Each category of questions has a spe-cific strategy. Which questions should you ask? It depends on the recruiter, on your interest and knowledge of the company, and how much time you have with the recruiter.

Strategic Comeback Questions:These questions are designed to give job seekers the chance to respond to the recruiter’s answer with a positive spin on how you perfectly fit (and ideally exceed) what the company is looking for in an employee.

n What kinds of skills and experi-ence do you look for in the employees you hire?

n What are the characteristics of your most successful employees?

n Are graduate degrees important to advancing within your organiza-tion? Which ones?

n Know what the expected attire of your profession is and dress ac-cordingly. It is always better to be overdressed than underdressed.

Follow-Up: Follow-up is very important! You would be sur-prised at how few job-seekers actually take the time to follow-up their career fair interviews, thus when you do it, you will get an edge over the many others who do not.

n Write a thank you note and mail it the next day to the address on the recruiter’s business card. In the letter, thank the recruiter for his/her time, restate your interest and qualifications for the position; reiterate your interest in a second interview, and make a promise to follow-up the letter with a phone call (and then make sure you do in fact call). You should probably enclose another copy of your resume to be sure.

QueStiOnS tO aSk at career/JOB fairS

n Which courses or experiences do you suggest to be a successful candidate?

Strategic Planning Questions:These are questions designed to give the job seeker more information and knowledge about the hiring process for each particular employer.

n What kind of entry-level positions (or internships) exist within your organization?

n Does your company hire on a continual basis or just at certain times of the year?

n How long does the hiring process take? What does it consist of?

n What percentage of applicants are eventually hired? What is the retention rate?

Key Company Information:These questions are designed to provide you with inside information you need to know when making a decision about the attractiveness of each potential employer. Remember, a job fair is a 40

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41

two-way street and you should be evaluating these companies as much as they are evaluating you.

n Are there specific career tracts within the organization? In other words, what can a typical employ-ee (for the position I am seeking) hired in your division expect to be doing 2, 5, or 10 years after hiring?

n What is your organization’s culture like?

n How many years does the typical employee stay with the company?

n Are there opportunities for ongo-ing training through your organiza-tion?

n Do you expect your employees to relocate? How much travel is involved?

Recruiter Information:Some experts advise not asking the recruiter personal questions relating to his/her job, but especially if the recruiter is an alumni of your university – or you have some other personal connection – these questions are fine. Even if there is no connection, these questions can be asked – and their answers can provide you with some critical insights.

n What made you choose this com-pany and why do you stay?

n How long have you been with the company?

n What’s the one thing that most surprised you about this company?

Hansen, Randall S. PhD. “The Ten Keys to Success at Job and Career Fairs”. Quintessential Careers. 18 June 2009. http://www.quintcareers.com/job_career_fairs.html

Hansen, Randall S. PhD. “Questions To Ask At Career and Job Fairs”. Quintessential Careers. 18 June 2009. http://www.quintcareers.com/career_fair_questions.html

dO yOu have yOur “elevatOr Speech” ready?

Introduce Yourself to Employers in 60 SecondsYou step into the career fair and make your way toward a representative from the top-ranked company on your job-search list. What can you say and do during the next 60 seconds to make this recruiter want to explore hiring you?

Hit them with your one-minute introduction!

Follow the formulaUse the following formula to build your 60-second introduction:

n Namen Class (senior, junior, sophomore)n Majorn Opportunities that you are

seekingn Relevant experience (work,

internship, volunteer work)n Highlights of skills and strengthsn Knowledge of the company

Tailor your introduction to each employer you approach based on research and knowledge of each company. (Here’s where to start: Get a list of the employers attending the career fair from your career center, and check out their websites for information about products, services, and opportunities.)

Practice to perfectionPractice your introduction so that you can move on to the important next step – the interview. Add positive nonverbal communications – eye contact, facial expressions, body language, and posture. Practice with a mirror, a friend, and/or a career services staff member.

Ask a great questionNext, make yourself memorable by asking a question about the company. (These questions are based on information you’ve found in your research.)

n “Could you tell me about the new (product) you are developing?”

n “Could you tell me more about your financial management training program?”

n What type of projects do your interns work on?”

Avoid the following:n Asking what the company doesn Asking if the company has any

jobsn When asked what type of

position you are seeking, saying you would be willing to do anything at the company

Information courtesy of the National Association of Colleges and Employers

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Be Prepared n Know yourself. Review your strengths,

weaknesses, skills, career goals, etc. Be able to articulate why the employer should hire you. Before your interview, be able to say “YES” to the following statements.

n Can you discuss your career goals and how employment with a par-ticular organization fits into them?

n Do you know what skills you will bring to the job and in what ways you will be an asset to the organiza-tion?

n Can you be clear, complete and concise in answering direct ques-tions?

n Can you turn negative qualities in yourself or your background into positive statements?

n Are you enthusiastic about the organization/job?

n Do you have at least one positive thing to say about your education and your former employers?

n Can you listen to a non-stop talker yet “fill in” for a quieter interview-er?

n Is your attitude 100% sincere? Is it focused 100% on the positive?

n My first goal is to secure a job offer. My second goal is to examine fac-tors (money, working conditions, etc.) that will help me decide if I should accept the offer.

n I am aware that many personality questions (sincerity, tactfulness, enthusiasm, etc,) are being an-swered indirectly while I am directly answering other specific questions.

n Know the employer. Research the organi-zation and position. Check the Internet for the organization's homepage.

n Schedule a mock interview with Career Services or practice interviewing with a friend.

Before the Interview n Confirm interview time, place and with

whom you will be meeting, including titles. Be sure to get directions and ask about

where to park and the cost.n Bring extra resumes and other relevant

materials that show what you’ve accom-plished.

n Be well groomed; dress neatly and profes-sionally.

n Arrive about 15 minutes early so you aren’t rushed and have time to collect yourself before the interview.

n Be aware that once you arrive in the parking lot, you may be observed by or have the opportunity to interact with employees from the organization. Be friendly and act professionally!

n Be sure to show respect and courtesy to all levels of employees with which you interact. They may get asked for input on candidates for the position.

During the Interview n Be confident and enthusiastic. This will

come more easily if you are well prepared.n Be honest, be yourself. Many

hiring decisions are made based on personality and fit, since several candidates may actually be well qualified for the position.

n Listen - follow the lead of the interviewer. Never interrupt the interviewer. Be sure that you understand the question asked, or ask him/her to clarify it for you. If you need to pause and take a few minutes to collect your thoughts before answering a question, do so.

n Ask intelligent questions. Prepare your questions ahead of time and ask for clarification on in-formation told to you during the interview that wasn’t specific.

n Clarify follow-up procedures. Who calls whom, and by when.

After the Interview n Send a thank you letter ideally within 24

hours. n Keep records about the interview, with

whom you talked, and timelines for fol-lowing up.

general ruleS fOr interviewing

SECTION 9 Interviewing

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n Let your roommate(s) know you are in a job search, so they can answer the phone professionally.

n Try to relax. Take some deep breaths before answering.

n Be mentally prepared to interview. Smile when answering the phone and speaking to the interviewer.

n Don’t smoke, chew gum, eat, or drink. Speak slowly and enunciate clearly.

n Keep water handy to wet your mouth.n Control background noise such as TV, CD

player or roommate(s).n Disable call waiting temporarily.

17 What qualifications do you have that make you think you will be successful in business?

18 How do you determine or evaluate suc-cess?

19 What do you think it takes to be success-ful in a company like ours?

20 In what ways do you think you can make a contribution to our company?

21 What qualities should a successful man-ager possess?

22 Describe the relationship that should exist between supervisor and those reporting to him or her.

23 What two or three accomplishments have given you the most satisfaction? Why?

24 Describe your most rewarding college experience.

25 If you were hiring a graduate for this posi-tion, what qualities would you look for?

26 Why did you select your college or univer-sity?

27 What led you to choose your field or major study?

28 What college subjects did you like best? Why?

29 What college subjects did you like least? Why?

30 If you could do so, how would you plan your academic study differently? Why?

31 What changes would you make in your college or university? Why?

32 Do you have plans for continued study? An advanced degree?

telephOne interview tipS

50 QueStiOnS MOSt Often aSked By eMplOyerS during interviewS with cOllege SeniOrS

n Have a pen and notepad, information you found out about the employer, and your resume in front of you for handy reference.

n Take your time. It’s acceptable to collect your thoughts before responding.

n Use the person’s title (Ms. or Mr.). Use first name only if they prefer.

n Don’t interrupt the interviewer.n Give concrete examples of your achieve-

ments.n After you thank the interviewer for the

phone interview, ask if it would be possible to schedule an in person interview.

n Send a thank you letter within 24 to 48 hours which reiterates your interest in the position.

1 What are your long-range and short-range goals and objectives, when and why did you establish these goals and how are you preparing yourself to achieve them?

2 What specific goals, other than those related to your occupation, have you established for yourself for the next 10 years?

3 What do you see yourself doing five years from now?

4 What do you really want to do in life? 5 What are your long-range career objec-

tives? 6 How do you plan to achieve your career

goals? 7 What are the most important rewards

you expect in your business career? 8 What do you expect to be earning in five

years? 9 Why did you choose the career for which

you are preparing? 10 Which is more important to you, the

money or the type of job? 11 What do you consider to be your greatest

strengths and weaknesses? 12 How would you describe yourself? 13 How do you think a friend or professor

who knows you well would describe you? 14 What motivates you to put forth your

greatest effort? 15 How has your college experience pre-

pared you for a business career? 16 Why should I hire you?

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33 Do you think that your grades are a good indication of your academic achieve-ment?

34 What have you learned from participa-tion in extracurricular activities?

35 In what kind of work environment are you most comfortable?

36 How do you work under pressure? 37 In what part-time or summer jobs have

you been most interested? Why? 38 How would you describe the ideal job for

you following graduation? 39 Why did you decide to seek a position

with this company? 40 What do you know about our company? 41 What two or three things are most

important to you in your job? 42 Are you seeking employment in a com-

pany of a certain size? Why?

43 What criteria are you using to evaluate the company for which you hope to work?

44 Do you have a geographical preference? Why?

45 Will you relocate? Does relocation bother you?

46 Are you willing to travel? 47 Are you willing to spend at least six

months as a trainee? 48 Why do you think you might like to live

in the community in which our company is located?

49 What major problem have you encoun-tered and how did you deal with it?

50 What have you learned from your mis-takes?

1 Why do you want to teach?2 What is your philosophy of education?3 What do you like best about teaching?

Least?4 Describe your style of teaching. 5 What types of activities would you be

interested in participating in after school?6 What are your strengths as a teacher?

Weaknesses?7 Describe your student teaching experi-

ence.8 What was your biggest problem in stu-

dent teaching?9 How would your students describe you as

a teacher?10 How do you individualize your teaching?11 What do you plan to be doing in five

years?12 What if a student confides in you about

a sensitive problem—how would you handle this?

13 Some of your students always finish their assignments early. How would you deal with the free time that they have?

14 How would you work with students who perform below grade level, especially those from disadvantaged backgrounds?

15 Describe a time in your life when you experienced some type of failure. How did you handle this?

16 How would you use teacher aides and parent volunteers?

17 Are parent/teacher conferences impor-tant? Why or why not?

18 What do you know about our district?

19 How would you handle the student who constantly acts up in class?

20 Describe your ideal classroom.21 Have you ever had a supervisor whom

you did not respect? How did you deal with this?

22 How would you handle a student who consistently refuses to do homework?

23 How would you reconcile teaching ac-cording to a prescribed curriculum that is set by the school district and your own ideas of what material should be taught?

24 How should a student’s progress be mea-sured?

25 What do you expect from your supervi-sor?

26 What do you think is one of the most sig-nificant problems teachers are confronted with today?

27 What grade level do you prefer? Why?28 Why should we hire you?29 How do you deal with time management/

lesson planning, etc.? 30 How would you use community/outside

resources to enhance learning?31 Describe a successful lesson you taught.

Describe a lesson that didn’t go very well.32 What did you learn from this experience?33 Tell me how you might use an interdis-

ciplinary approach to teaching. Give an example.

34 If you could change one thing about your-self, what would that be?

interview QueStiOnS fOr teacher candidateS

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Tell me about yourself.n Highlight your college educational back-

ground and summarize your qualifications for the position, including related experi-ence and skills. Don’t ramble and know how to conclude your response, which should be one – two minutes.

What is your weakness?n You really don’t want to present any nega-

tive image of yourself, but to say you have no weakness is conceited. Your weakness should not directly relate to any key job responsibilities of the position. Don’t dwell on your weakness, instead focus on how you are improving in this area, and support it with examples. This answer should be short.

Questions addressing perceived weaknesses in your candidacy (lack of related experience, computer skills, etc).

n ALWAYS answer this question confidently. Admit the weakness briefly, minimize it if possible, and be ready with a plan on how to compensate for it. Cite what a quick learner you are and give examples. Show the interviewer that the positives and other special skills you bring clearly outweigh any perceived negatives or objections.

Why do you want to work for us?n The best way to prepare for this question

is to research the organization before the interview and actively listen for any additional information from the employer during the interview. The employer wants a candidate who is passionate about the organization. Your response should be connected to specific information such as the organization’s products, services, mission statement, history or structure. Enthusiasm for the organization will get you noticed, but so will “buttering up,” so keep your response genuine.

Where do you want to be in 5/10 years?

n It’s not expected that you’ll know your exact path or where specifically you’ll be this far into the future, but you’ll still need to show the employer some “for-

handling difficult interview QueStiOnSward thinking.” Construct your response in relation to job function (management, consulting, counseling, etc.) or education (advanced degree). “I would like to move into management at the local level and then perhaps later at the regional level.” “After gaining experience in this sector, I would like to explore the possibility of consulting.” “Getting a master’s degree has always been a goal of mine.”

How much are you making now? or How much do you think you are worth?

n It is best not to offer any specific salary requirements. Instead, provide an answer such as, “I would prefer to discuss all aspects of this possible position before looking at salary issues,” or “May we come back to that when you have a better picture of what I have to offer?” Other options would be, “I am looking for the maximum, fair compensation for the responsibilities involved” or asking the interviewer what range he or she has in mind and indicate that you are flexible. If the interviewer insists on a salary figure, state your require-ments in a ten thousand dollar range with the bottom number being the minimum salary offer that you would accept.

Why should I hire you?n This may be one of the last questions asked,

and it’s an opportunity for you to quickly package yourself as the ideal candidate. At whatever point in the interview the question is asked, summarize your qualifications (related experience, skills, personality traits) that best match you to the position. Be confident but not arrogant in your response.

Illegal questions such as: How old are you? How’s your health? Are you married? Any children?

n Try to understand where the employer is coming from and what they really want to know. Chances are that the interviewer is really asking how much you’re willing to travel or work overtime, or some other aspect of the position. Try to respond to the hidden question(s). For example: “If you are wanting to know if I’m available for evening and weekend programs, I can assure you that my schedule can be ar-ranged accordingly.”

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The “My Story” exercise is a brain storming activ-ity that can assist you in determining what makes you unique as a candidate. This activity will also assist you in responding to the commonly asked question, “Tell me about yourself.” The first step in the My Story exercise is to execute a “mind

dump,” or a brainstorming list of everything that you have done and accomplished in your past, including accomplishments, learning experienc-es, employment, volunteer projects, and extra-curricular activities. The key for success with this activity is not to limit or filter your answers.

preparing fOr yOur interview: “My StOry” exerciSeAs presented in Job Coach for Young Professionals by Susan Kennedy and Karen Baker

46The Job Outlook for College Class of 2014 │ Na�onal Associa�on of Colleges and Employers

What’s Important to Employers?

1.    Ability to work in a team structure 

2.  Ability to make decisions and    solve problems 

3.  Ability to plan, organize and priori�ze work 

4.  Ability to verbally communicate with   persons inside and outside the organiza�on 

5.  Ability to obtain and process informa�on 

6.  Ability to analyze quan�ta�ve data 

7.  Technical knowledge related to the job 

8.  Prociency with computer so�ware   programs 

9.  Ability to create and/or edit wri�en reports 

10.  Ability to sell or inuence others 

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47

What is it?n An interview style that believes that the

best predictor of what an individual will do in the future is what he/she has done in the past. Since past behaviors are a good indicator of future actions, inter-viewers find this format to have excellent predictive value.

n The interviewer does not rely just on intuition but instead asks probing ques-tions concerning the applicant’s charac-ter, experiences, behaviors, knowledge, skills, and abilities.

n Behavior based interviewing is designed to obtain the most information about past behavior as it relates to specific job skills.

Behavioral questions usually begin with such phrases as:

n Describe for me... n Tell me about…n Give me an example of...

How to respond to a behavior based question:The ideal way to respond to a behavior-based question is by using the STAR technique as out-lined below:

S – SituatiOn. Describe a specific situation that relates to the question.

t – taSk. Describe your task. What goals did you have?

a – actiOn. Describe the action that you took.

r – reSult. Describe the positive result or outcome of the situation.

BehaviOr BaSed interviewing

Sample STAR story:n Situation (S):

Advertising revenue was falling off for my college newspaper, The Jambar, and a large number of long-term advertisers were not renewing contracts.

n Task (T): My goal was to secure contracts with

as many former and new advertisers as possible to generate more advertising revenue.

n Action (A): I designed a new promotional packet to

go with the rating sheet and compared the benefits of the Jambar circulation with other advertising medium in the area. I also arranged for a Williamson College of Business Administration professor to conduct a special training session about selling strategies for the newspaper’s account executives.

n Result (R): We signed contracts with eight former

advertisers for daily ads and five for special supplement ads. Also, the paper increased the number of new advertisers by 20 percent over the same period last year.

Other strategies:n Evaluate your own background to iden-

tify your skills and experience related to the job objective. Develop and rehearse brief scenarios about how you used those skills, each illustrating a specific activity or task required by the job. Each “story” should explain the problem and your solution, and give the results in quantified terms, if possible.

n Be prepared to provide examples of occasions when results were not as ex-pected and for questions asking for more detail than you’ve already given. The skilled interviewer will probe your skill in handling failure as well as success.

n Identify three to five top selling points--attributes that set you apart from other candidates--and be sure you point them out during the interview.

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1 Sometimes it’s easy to get in “over your head”. Describe a situation where you had to request help or assistance on a project or assignment.

2 Give an example of how you applied knowledge from previous coursework to a project in another class.

3 Describe a situation where others you were working with on a project disagreed with your ideas. What did you do?

4 Describe a situation in which you found that your results were not up to your professor/supervisor’s expectations. What happened? What action did you take?

5 Give me an example of a time when you had to be quick in coming to a decision, and how did you arrive at that decision? 

6 You are working on a group proj-ect.  Three members of the group are working very hard, one member is hardly working.  Without that person’s contri-bution, the project will never be finished on time.  What do you do?

7 Describe a time in which you felt it was necessary to modify or change your ac-tions in order to respond to the needs of another person.

8 Tell me about a time when you had to work with an irate person/customer/

You will obtain additional information during the course of the interview. You should also develop a list of questions to address areas which may still be unclear and will give you an accurate profile of the position and organization.

n How will this position fit into the orga-nizational structure of the company or organization?

n How will I receive feedback about my performance, and how often?

n Where can a position of this type lead to with this organization in five years?

n How did this position become available?n What will the orientation and training

entail? How much on-the-job training is involved?

SaMple BehaviOral BaSed QueStiOnS

client.  How did you handle the situation and what was the eventual outcome?

9 Sometimes it’s important to disagree with others to keep a mistake from being made.  Tell me about a time when you were willing to disagree with another person in order to build a positive out-come.

10 Tell me about the most discouraging feedback you have received in the past year.  What did you do about it?

11 Describe the system you use for keeping track of multiple projects.  How do you track your progress so that you can meet deadlines?  How do you stay focused?

12 Give me an example of a situation where you sought out a problem to solve be-cause it represented a challenge to you.

13 Give me an example of a time when you used good judgment and logic in solving a problem.

14 Tell me about a time when you had to use your communication skills to get a point across.

15 By examples, convince me that you can adapt to a wide variety of people, situa-tions, and environments.

16 Tell me about a time when you failed and what happened.

QueStiOnS tO aSk the interviewern What are the long-term goals or growth

plans of the organization?n What type of continuing education or

training does the organization provide? n What are you looking for in the ideal

candidate?n What are some of the challenges this

organization/department faces?n What do you like about working here? n At what level of day-to-day supervision

will this position be under?n Can you describe the day-to-day office

environment or culture of this organiza-tion/department?

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n What kinds of qualities are you looking for in a teacher candidate?

n What do you think are the greatest strengths of your school district?

n How are parents involved in your schools?

n What are some of your top priorities/goals for your school district?

n What types of support are available for new teachers?

QueStiOnS tO aSk the interviewer fOr teacherS

n I am curious about the after-school enrichment program (or any other program) offered by your district. Can you tell me more about this program? If I were hired, how might I become involved with this program?

n Do you have any concerns about my background in terms of this position?

n When and how can I expect to hear from you regarding this position?

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legal and illegal QueStiOnS

SUBJECT WHAT THEY CAN LEGALLY ASK

Name: What is your full name? Have you ever worked under a different name?

Age: Do you meet the minimum legal age requirements for employment (usu-ally 18)?

But NOT: How old are you? What is your birth date?

National: Are you legally eligible to work in the United States? What languages do Origin you speak and write fluently? But NOT: Where were you born? Where were your parents born? What

language do you speak at home?

Marital/ Do you have commitments, activities, or situations that would cause Family Status: conflict with potential work schedules or attendance requirements? But NOT: Are you married? Are you pregnant? Do you have children?

Who will take care of your children while you’re at work? Do you prefer to be addressed as Miss, Mrs., or Ms.?

Education: Inquiries into degrees, public and private schools attended, and their relevance to a particular job.

Experience: Inquiries into work experience, dates of employment, and countries ap-plicant has visited.

Military Experience and education in the Armed Forces of the United States as it Experience relates to a specific job.

Credit: Inquiries concerning an applicant’s credit ratings, charge accounts, etc. only as related to a particular job.

But NOT: Do you own your own home? Do you rent? Do you live with your parents?

Organizations: Inquiries into organizations of which the applicant is a member, which do not solicit discriminatory information. For example, “Were you involved in your University’s chapter of American Marketing Association?” is fine.

But NOT: Were you involved with the Latino Student Association in col-lege? What church do you attend?

Race/ NO INQUIRIESEthnicity:

Height/ NO INQUIRIES* Unless needed for occupation, such as a modelWeight:

Religion: NO DIRECT INQUIRIES

Photograph NOT PRIOR TO HIRING* Unless needed for occupation, such as a headshot Requested: of a news anchor

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Experts recommend, in general, a conservative approach to avoid being screened out due to dress or appearance before you even get a chance to sell yourself in the interview. Appear professional and avoid looking like you are go-ing to a party. While you might not agree with the following, all are considerations for being screened out of a job interview, depending on the organization, your career field, and the per-spective of the person interviewing you. When in doubt, be conservative, be professional, and be aware that you are selling a total package. Appearance may be the reason you do not get a job offer! Follow the suggestions below for best results.

Menn Dark suits, properly fitted, preferably

wool or wool blendn Dark dress shoes, polished n Dark dress socksn Conservative neck tie n Dress watchn No earrings or other jewelry (wedding or

class ring permitted)n Well-groomed facial hairn No long side burns or long hairn Nails - trim and clean

interview apparel and etiQuette

Womenn Dark coordinated suits, properly fitted,

with matching blouse (no plunging neck-line)

n Skirt length no more than one inch above the knee

n Polished matching dress shoes with moderate heel (no open toe / heeled shoes)

n Neutral colored hosen Dress watchn Minimal conservative classic jewelry (no

flashy, dangling earrings)n Natural looking make-upn Clear or conservatively colored nail pol-

ish, no chipped nail polish

Both Men and Womenn No heavy cologne/perfumen No visible tattoos or body piercingn No purple, green, orange, etc., colored

hairn Fresh breathn Freshly bathed/showered (no body odor;

use deodorant)n Freshly ironed clothing

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Professional Attire for Women — Business Professional

Avoid trendy styles

Jacket sleeve length should fall 1/2 inch below wrist

Neutral Colors: black, grey, brown, navy

Suit

Pants

Skirt

Shirt

Shoes

Pants are good for site visits

Capris and cropped pants are not appropriate

Skirts should be knee length and not too tight

Avoid high slits

Blouse or camisole

Preferred colors are white or light colors

Cleavage should not be showing

Avoid open toed shoes or sandals

Wear basic pumps with a low heel, 1—2 inches high

No stilettos or platforms

Wear neutral hosiery or trouser socks

© 2010 The University of Tennessee

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Professional Attire for Men — Business Professional

Should be solid or have subtle pinstripes

Jacket should be buttoned while standing and unbuttoned while seated

Avoid double breasted jackets

Neutral Colors: Black, grey, navy, brown

Suit

Pants

Tie

Shirt

Shoes

Jacket and pants must match

The pant leg should touch the front of the shoe and fall above the heel in the back

Conservative colors are most appropriate

Length: tie should reach your belt

White or muted shirt with collar

Long sleeves

The sleeve of the shirt should extend 1/2 inch beyond the suit jacket sleeve

Polished, leather shoes

Wear dark socks that match shoes and are calf length

© 2010 The University of Tennessee

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Accessories

Jewelry

Should be simple—avoid big, dangly earrings

Wear only one pair of earrings

Maximum of one ring per hand

Other Tips

All clothes should be neatly ironed

Suits usually have tacking stitches to hold vents in place before purchase; make sure these are re-moved

You should also carefully inspect for dangling threads, lint, and missing buttons

Tattoos and piercings (other than ears) should be covered

Bring a portfolio with copies of your resume, transcript, a notepad, pen, and your list of questions for the employer

© 2010 The University of Tennessee

Handbags

You may use a small and simple purse or pro-fessional bag

No backpacks or large purses

Be conservative with watches and other jewelry

Earrings might not be viewed positively

Match belt to shoes

Men

Women

Page 59: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

What are some of the reasons why applicants sometimes receive only a thundering silence from prospective employers after the interview has been completed?

Personalityn Lack of poisen Lack of self-confidencen Timid/hesitant approachn Arrogance or conceitn Speaking negatively about employers or

co-workers

Appearancen Poor personal appearance or inappropri-

ate dress

Enthusiasmn Lack of enthusiasm and interest n No evidence of initiative

Goalsn Lack of goals and ambitionn Does not show interestn Appears to be uncertain and indecisive

about the job in question

Attituden Attitude that implies “What can you do

for me”?

Maturityn Lack of maturityn No leadership potential

Communication Skillsn Inability to express ideas and/or poor

speech habits

Salaryn Unrealistic salary demandsn More interest in salary than opportunityn Unrealistic expectations regarding poten-

tial future promotions

Preparationn Lack of preparation for the interviewn Failure to research the companyn Inability to ask intelligent questions

Involvementn Lack of extra-curricular activities without

good explanation

Experiencen Lack of internships, co-op’s, work experi-

ence, etc.

Travel/Relocationn Objection to traveln Unwilling to relocate to branch offices or

plants

why yOu didn’t get the JOB…

55

Accessories

Jewelry

Should be simple—avoid big, dangly earrings

Wear only one pair of earrings

Maximum of one ring per hand

Other Tips

All clothes should be neatly ironed

Suits usually have tacking stitches to hold vents in place before purchase; make sure these are re-moved

You should also carefully inspect for dangling threads, lint, and missing buttons

Tattoos and piercings (other than ears) should be covered

Bring a portfolio with copies of your resume, transcript, a notepad, pen, and your list of questions for the employer

© 2010 The University of Tennessee

Handbags

You may use a small and simple purse or pro-fessional bag

No backpacks or large purses

Be conservative with watches and other jewelry

Earrings might not be viewed positively

Match belt to shoes

Men

Women

Page 60: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

nOteS

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Page 63: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

Map Out Your Future

At HbK, we believe our team members are our greatest assets -- they are the key to our growth and continued success.

Because we realize their value, our team members are provided with the necessary resources and training to assist them in obtaining advancement at HBK and in

achieving their individual career goals.

Certified Public Accountants

Business Consultants

Advisors

Planners

Visit our website under “Careers”hbkcpa.com

(800) 733-8613Offices in Ohio, Florida & Pennsylvania

With HbK

Wesley Spectrum Services

Join a growing organization in the Pittsburgh area that has been operating for over 40 years!!

Wesley Spectrum provides a diverse range of autism, behavioral health, education, and family support services to children and families in western Pennsylvania.

Wesley Spectrum offers competitive pay and great benefits including: Health Insurance Tuition Reimbursement Retirement Plan with Employer Match Career Growth & Advancement Opportunities Licensure Program (BCBA, LCSW, LPC, LMFT) Receive FREE supervision towards becoming licensed! Gain Experience at Wesley Spectrum! Bachelors and Masters Therapist openings. Entry level and experienced. Internships. Even work part time and get hands on experience while going to school!

Visit www.wesleyspectrum.org for more information.

Equal opportunity employer. It is our policy that employees and potential employees not be discriminated in our practices on the basis of race, color, religion, sex, national origin,

age, disability, veteran status or any other characteristic protected by law.

Page 64: Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing for, or are actively engaging in, a job or internship

Job Finder’sHandbook

Your Guide to FindinG a rewardinG Career

Volume 6

O F F I C E O F C A R E E R S E R V I C E S • 3 3 0 - 9 4 1 - 3 5 1 5

www.ysu.edu

www.hbkcpa.com

Sponsored by:

www.marshbellofram.com