Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide...
Transcript of Handbook - YSUJob Finder’s Handbook The Job Finder’s Handbook is designed to be a resource guide...
Job Finder’sHandbook
Your Guide to FindinG a rewardinG Career
Volume 6
O F F I C E O F C A R E E R S E R V I C E S • 3 3 0 - 9 4 1 - 3 5 1 5
www.ysu.edu
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age, disability, veteran status or any other characteristic protected by law.
Job Finder’s Handbook
The Job Finder’s Handbook is designed to be a resource guide for candidates who are preparing
for, or are actively engaging in, a job or internship search. Information contained in this publication
includes job search strategies, resumes and cover letter samples, interviewing tips, and general
information about the Office of Career Services.
Additional career planning information is available in the Office of Career Services (located in Jones
Hall, Rm 1034) or on-line at the Career Services web site at web.ysu.edu/careerservices. Please
remember that career coordinators are available during walk-in times or by appointment to assist you
with your job search.
The Job Finder’s Handbook was made possible by these generous organizations!
List of SponsorsFEATURED SPONSORS• Hill, Barth & King LLC• Wesley Spectrum Services
SPONSORS• AXA Advisors, LLC• Marsh Bellofram Corp• ValleyCare Health System
SECTION 1: Career Services Overview page 1 Career Services for Students & Alumni page 2
SECTION 2: Resumes page 4 The Online Application page 6 Scannable Resumes page 7 Convert resume to a PDF file page 7 Chronological Resume Samples page 9 Functional Resume Samples page 19 Action Verbs for Resumes page 20
SECTION 3: The Cover Letter or Letter of Application page 21 Cover Letter Recommended Format page 22 Cover Letter Samples page 23
SECTION 4: Reference Page page 26 Reference Page Sample page 26
SECTION 5: The Thank You Letter page 27 Thank You Letter Sample page 27
SECTION 6: Social Networking page 28
SECTION 7: Job Search Strategies page 29 PenguinLINK: Connect with Hiring Employers page 33 PenguinLINK Quick Reference page 34 Posting your Resume/Cover Letter in PenguinLINK page 35 Searching for jobs in PenguinLINK page 36 Creating a Search Agent page 37 Job Search Action Plan Worksheet page 38 Career Fair Tips page 39 Questions to Ask at a Career Fair page 40
SECTION 8: Interviewing Tips page 42 Commonly Asked Questions page 43 My Story Exercise page 46 Behavioral Questions page 47 Illegal Questions page 50 Interview Apparel & Etiquette page 51 Professional Interview Attire page 52 Why You Didn’t Get The Job page 55
Table of Contents
1
SECTION 1 Office of Career Services
Meet Our Staff:Jennifer L. JohnsonDIRECTOR [email protected] director oversees the staff and operations of the Career Services Office. Also leads in employer outreach and development.
Susan GeorgeAdministrative Assistant/PenguinLink Administrator [email protected] works with employers to schedule on-campus recruiting visits. She plans career fair events for fall and spring, is the PenguinLINK system administrator, and oversees the Annual Graduate Employment Outcome Report and the Workforce Recruitment Program.
Diane D. HritzCareer Coordinator [email protected] works extensively with students and alumni in all majors from the Bitonte College of Health & Human Services and the College of Creative Arts and Communication.
Christina HardyCareer Planning Coordinator [email protected] works in collaboration with the Center for Student Progress to help insure the success of first and second year students and undecided majors in achieving their career goals. She also works with students and alumni from the College of Liberal Arts & Social Sciences and the Williamson College of Business Administration.
Marybeth KeelerCareer Coordinator [email protected] Marybeth works extensively with students and alumni from the Beeghly College of Education and from the College of Science, Technology, Engineering & Mathematics (STEM).
Pam Schmalzried Secretary [email protected] Pam oversees the front office customer service area.
Office infOrMatiOn:n Location: Room 1034 – Jones Halln Phone: (330) 941-3515n Email: [email protected] Website: web.ysu.edu/careerservicesn Office Hours: Monday – Friday, 8 AM – 5 PM (Evening appointments are available
upon request)
The Office of Career Services is dedicated to assisting students and alumni with the defini-tion, preparation, and implementation of their career plans. We offer a comprehensive collection of resources including the following services:
individualized career cOunSeling
Career Planning Undecided about a major? Not sure what you can do with your chosen major? A Career Coordinator can help you choose a major and career path that best matches your interests, personality, skills and work values.
Resume and Cover Letter AssistanceThe earlier you start, the more prepared you will be to create a resume and cover letter that will help “sell” your skills, qualifications and experi-ences to employers for internships and profes-sional employment opportunities.
Interview PrepInterview time is “show time.” Schedule a mock interview and learn your “script” before the show. A Career Coordinator will help prepare you for commonly asked interview questions and major-specific questions you can expect from hiring employers.
career ServiceS Job Search AssistanceDon’t know where to start? A career Coordinator will help you define your goals and refine your resume and other marketing materials. You will learn how to tap into the “hidden job market” and connect with valuable resources to help you make the transition from “backpack” to “briefcase”!
Career Information Centern Occupational books and directoriesn Government, school district, and com-
pany informationn MyPlan career exploration program
PenguinLINK – Your Link to Employers!
n Search and apply for hundreds of job postings
n Upload your resume for employers to view
n Stay informed of: o Career Fairs o On-campus interviews o Employer networking events o Career preparedness workshops
NEW! One-click PenguinLINK access from MyYSU Portal – no separate username or password required!
For more information and to access valuable career resources, visitwww.web.ysu.edu/careerservices!
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NEW! Free, unlimited online
access to trusted career information & management tools!
••••••••
INDUSTRY & PROFESSION PROFILES
Learn about over 100 industries and their related professions, including information regarding the structure, outlook, required skills and education and projected salaries.
COMPANY PROFILES & RANKINGS
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FULL-TEXT CAREER E-BOOKS
Download full text career guides on everything from interviewing and structuring your resume, to in-depth over-views of industries, employers and general career topics.
O�ce of Career Services 330.941.3515 [email protected]
NEW! Free, unlimited onlineaccess to trusted careerinformation & management tools!
Get the inside scoop!Visit web.ysu.edu/careerservices and
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Chronologicaln Most popular and familiarn Widely used by new graduatesn Employment listed in reverse chronologi-
cal order (most recent to past)
Functionaln Emphasis on skills/knowledge/accom-
plishmentsn Little or no focus on datesn Qualifications are summarized or
grouped according to various skill cat-egories (e.g. sales/management/teach-ing/supervision, etc.)
Combinationn Combines both formats (chronological
and functional)n Includes some dates but emphasis
placed mostly on skills
n A resume should generally be no more than one page if you are a new profes-sional, however some exceptions apply.
n Include only information relevant to the position you are seeking.
n Omit personal information such as age, marital status, health, etc.
Keep it focused.n Include an objective that focuses on one
or two areas of interest.n You may need more than one resume
depending upon the type of position you are seeking.
n Place the emphasis on what you can do for the employer, not on what you want or need.
n Tailor the resume to the position.
Keep it readable.n Use a layout that is visibly appealing.
Alternate text with white space in between. n Highlight important information by using
bold and/or italics.n Keep fonts, headings, and text consistent.n Place more relevant information higher
on the page.n Use bullets to draw attention to impor-
tant points.
Watch your language.n Omit usage of personal pronouns such as
“I” or “me”.n Use short phrases rather than sentences.n Omit articles such as “the” or “a” if not
necessary to convey meaning.n Use active verbs. (e.g. developed, as-
sisted, supervised, etc.)n Use present tense verbs for current experi-
ence; past tense for past experience.
BaSic typeS Of reSuMeSElectronic or Web Resumes
n Differ from hardcopies due to website configurations
n Follow the request of employer. If requesting a “scannable resume,” limit formatting to avoid database errors
n No fancy fonts, graphics, bullets, tem-plates, headers, footers
Which style of resume you choose to utilize depends upon your individual circumstances. One type of resume may work more effectively for you than another. Keep in mind the main purpose of the resume is to secure an interview.
NOTE: Most employers scan a resume in 30 sec-onds or less. Make sure your resume is visually attractive, easy to read, error-free, and highlights all of the best assets you have in relation to the position being sought.
Keep it brief.
general ruleS fOr reSuMeS
4
SECTION 2 Resumes
5
Consider your audience.n Use industry-related jargon. This indicates
your knowledge of a specific field.n Spell out the names of degrees or affilia-
tions in case your audience is not familiar with the particular abbreviations.
Include all relevant experience.n This includes work experience, intern-
ships, volunteer work, community service.n List these experiences first before other
less relevant types of work.
Highlight special information.n Create categories for special awards,
activities, or skills.n These categories could include computer
skills, language skills, honors, club mem-berships, offices held, etc.
Be careful!n Keep the resume conservative by using
white or cream colored, high quality resume paper.
n Make sure the resume is error-free. Proofread your resume before sending it.
Contact Informationn Includes your name, address, phone
numbers (including home, work, or cell phone) and an e-mail address if you check your messages daily.
n Make sure your e-mail address reflects your professionalism. This means no funky, silly, or otherwise inappropriate names or suggestive phrases. Remember, this is the first impression the employer gets of you as he or she reads the resume.
n Make your name stand out by bolding the font and also increasing the font size two or three sizes larger than the rest of this section.
Objectiven An objective is recommended on the re-
sume because it targets a particular area of interest or job function. The employer can readily see what type of position you are seeking.
n The objective should be short and to the point.
Educationn List the name(s) of institution(s) you
have graduated from beginning with the most recent.
n Include degree(s) earned and year(s) of graduation. If you have not received a degree yet, you may state the date the degree is expected as well as how many credit hours you have completed.
n List any licensures/certifications you hold.n Include G.P.A. if at or above a 3.00.
(Cumulative and major GPA may be listed.)
cOMpOnentS Of a reSuMen Note graduation with honors if applicable.n Spell out the name of your degree. n Highlight the degree and major(s)/
minor(s) by using bold and /or italics.
Relevant Courseworkn This category is used primarily if you are
seeking an internship and want to let the employer know how many of your major courses you have completed.
n Courses may also be included on the resume if you are seeking employment outside of your major field of study and have taken courses related to the new field. (e.g. an education major who now is seeking work in a corporate setting may want to list any business courses taken while in college.)
n It is not necessary to include this category if it is obvious you meet the educational qualifications for the given position.
Relevant Experiencen List any experience you have that relates to
the position you are seeking. This ensures that the employer will see this first and improves your chances of being noticed as a viable candidate for the position.
n State the job title, employer name, city, state, and dates of employment. (month year – month year). If still employed in a position, list starting month/year – pres-ent (or current).
n Use bullets with active verbs (e.g. devel-oped, created, assisted, trained, etc.).
This creates a more active, energetic resume. Utilize present tense verbs if experience still in the present.
Other Experience/Employment
n List any other work experience you have that may not necessarily be related to the position being sought.
n Do not put as much emphasis on this section. If the work is totally unrelated, it may be advisable to just list job titles, places, dates, with no further description noted.
n It is not necessary to list every job ever held.
Computer Skillsn It is important to let the employer know
what computer skills you have.n List the specific software or programs
you know how to use.n You can preface this list with a qualifying
statement to indicate your level of skill. (e.g. Working knowledge of…, Familiar with…, or Proficient in…., etc.)
Special Skillsn Ability to write or speak in another
language.n Technical skill with equipment/lab
instruments, etc.n Research or presentation skills.n Grant writing/fundraising skills.n Extensive travel or knowledge of other
cultures and/or any other skills that are specific to your situation.
Activities/Awardsn These can be placed together or in
separate categories if there are a number of them.
n Include community service, volunteer work, student organizations.
n If you have attended or been a presenter at conferences or workshops, you may list these activities in this section.
n Also include any published materials or special recognitions you may have received for your work.
n List scholarships, Dean’s List and any other awards received. Include the year(s) or terms of these awards. If you have made the Dean’s List every term or several terms, you can state this as such rather than listing all of the terms.
Professional Affiliationsn List all professional organizations, mem-
berships, offices held. This may be in a separate category by itself or as part of the activities category.
NOTE: These are the main categories that usually appear on a resume; however, you can customize your own categories to reflect your individual background and experience. The important point to keep in mind is that a resume should be easy to follow, consistent in format, make logical sense, and emphasize experience and skills that are relevant to the position you are seeking. If you have any questions, please consult the Office of Career Services. Help is also available in various publications as well as on the internet.
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The Online Application**If you’re directed to apply online, give the process the same time and effort you would to put together an effective resume. The same rules that govern your development of an attention-grabbing resume apply to your online application, but there are a few tips that can help you increase your chances of getting called for an interview:
n Follow directions. Be careful to enter the correct data in the correct field.n Ask for advice on completing the application from a company recruiter or an alumnus who
may work at the company.n Complete all fields—even those that aren’t required. (Be sure to include a cover letter, even if it’s not required)n Use keywords; employers search on keywords when looking to fill specific positions.n If the company offers an optional assessment test online, take it.
7
n Use “comments” fields to demonstrate that you have researched the company and/or to provide additional information about specific skills you have.n If you are asked to attach a resume or paste it into the application, make sure its format is compatible: Special characters, bold and italics, and fancy fonts, for example, won’t convert in
some electronic applications.n Proofread your application before submitting it. If possible, run a spell check and grammar check.
**Job Choices 2012. National Association of Colleges and Employers (NACE).
Scannable ResumesOnline resumes are different from hardcopies due to database and website configurations. Always be sure to follow the request of the employer. If requesting “scannable resume”, limit formatting to avoid database configurations.
The scannable resume is set up so that it can be scanned into the employer’s resume database. Here are a few tips to remember when creating your scannable resume:
n Capitalize headings to make them stand out.n Utilize asterisks instead of bullet points, which many scanners will not recognize, to organize your information.n Include key words in your resume to increase your chance of having your resume selected from the database.n When creating your scannable resume avoid using unusual fonts, bold, italics, and special characters.
Convert your resume to a PDF file
Convert your resume to a pdf file before you send it to an employer as an attachment or post onto a website, whether an employer’s website, PenguinLINK, or another website.
This insures that the resume will be formatted exactly as you intended when the employer opens it.
It is very important to create a PDF version of your resume BEFORE you upload it online. If it isn’t converted prior to uploading, your resume will automatically be converted to a PDF file by the soft-ware system. The formatting of the resume changes in the conversion. So, if you don’t design your resume to look good in the PDF format prior to uploading it, it is likely that your resume is not going to look good in the system or once the employer opens it. For example, your one page resume may well end up as two pages or your perfectly aligned dates will become uneven.
Communications Skills (written)
Leadership
Analytical/quantitative skills
Strong work ethic
Ability to work in a team
Problem-solving skills
Communication skills (verbal)
Initiative
Detail-oriented
Computer skills
Attributes Employers Look for on a Candidate’s Resume
The Job Outlook for College Class of 2014 │ National Association of Colleges and Employers 8
Communications Skills (written)
Leadership
Analytical/quantitative skills
Strong work ethic
Ability to work in a team
Problem-solving skills
Communication skills (verbal)
Initiative
Detail-oriented
Computer skills
Attributes Employers Look for on a Candidate’s Resume
The Job Outlook for College Class of 2014 │ National Association of Colleges and Employers 9
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e U
nive
rsity
, You
ngst
own,
Ohi
o
Off
ice
Ass
ista
nt
Oct
ober
201
2 - P
rese
nt
Gre
et p
ublic
, ans
wer
mul
tilin
e ph
ones
, dire
ct st
uden
ts to
app
ropr
iate
per
sonn
el
Pe
rfor
m g
ener
al o
ffic
e w
ork,
such
as t
ypin
g, fi
ling,
and
cop
ying
Pa
rma
Hei
ghts
Rec
reat
ion
Dep
artm
ent,
Parm
a H
eigh
ts, O
hio
Life
guar
d Su
mm
ers 2
009
- 201
2
Ensu
red
safe
ty o
f sw
imm
ers
SPE
CIA
L S
KIL
LS
Com
pute
r Ski
lls: M
icro
soft
Wor
d, A
cces
s, Ex
cel,
Pow
erPo
int,
Publ
ishe
r, Pe
acht
ree
Lang
uage
Ski
lls: F
luen
t in
Span
ish
and
Am
eric
an S
ign
Lang
uage
H
ON
OR
S A
ND
AC
TIV
ITIE
S
M
embe
r, B
eta
Alp
ha P
si (F
all 2
012
– Pr
esen
t) V
olun
teer
Inco
me
Tax
Ass
ista
nce
(VIT
A) P
rogr
am (S
prin
g 20
13)
Kat
hlee
n C
artw
righ
t 22
2 B
road
Stre
et
You
ngst
own,
OH
445
05
(330
) 456
-000
0 kc
art@
peng
uin.
com
Obj
ectiv
e:
Seek
ing
posi
tion
in th
e ar
ea o
f Bio
logi
cal R
esea
rch.
Edu
catio
n:
You
ngst
own
Stat
e U
nive
rsity
Y
oung
stow
n, O
H
Bach
elor
of S
cien
ce
Expe
cted
: May
201
4 M
ajor
: Bio
logy
Min
or:
Che
mis
try
C
umul
ativ
e G
PA: 3
.4/4
.0
Si
gnifi
cant
Cou
rses
H
uman
Ana
tom
y &
Phy
siol
ogy
Cel
l Bio
logy
Org
anic
Che
mis
try
Mol
ecul
ar G
enet
ics
C
linic
al Im
mun
olog
y
R
esea
rch
Stat
istic
s
C
aree
r R
elat
ed E
xper
ienc
e:
Rese
arch
Ass
ista
nt
Bio
logy
Dep
artm
ent,
You
ngst
own
Stat
e U
nive
rsity
, You
ngst
own,
OH
May
201
3 –
Pres
ent
C
ondu
ct re
sear
ch in
mol
ecul
ar g
enet
ics
Ass
ist p
rofe
ssor
s in
com
plet
ion
of a
lkal
ine
plas
mid
scre
en o
n la
rge
and
smal
l sca
le
Pr
epar
e fr
ozen
com
pete
nt c
ells
Perf
orm
DN
A re
stric
tion
dige
stio
n an
alys
is, t
rans
form
atio
n, a
nd re
com
bina
tion
in b
acte
ria
M
aint
ain
deta
iled
lab
logs
and
repo
rts
A
dditi
on W
ork
Exp
erie
nce:
O
ffice
Ass
ista
nt
Foru
m H
ealth
Bee
ghly
Em
erge
ncy
Cen
ter,
You
ngst
own,
OH
Ju
ne 2
010
– Pr
esen
t
Perf
orm
bas
ic o
ffic
e ad
min
istra
tion
dutie
s inc
ludi
ng ty
ping
, fili
ng, a
nd a
nsw
erin
g ph
ones
Mai
ntai
n pa
tient
file
s and
kee
p re
cord
s upd
ated
Com
pute
r Sk
ills:
Prof
icie
nt in
: SPS
S, M
icro
soft
Wor
d, E
xcel
, Pow
erPo
int
H
onor
s:
Dea
n’s L
ist,
ever
y se
mes
ter,
You
ngst
own
Stat
e U
nive
rsity
Mem
ber,
Om
icro
n La
mbd
a (2
011
– Pr
esen
t)
Act
iviti
es:
N
CA
A V
arsi
ty S
oftb
all T
eam
, You
ngst
own
Stat
e U
nive
rsity
(201
0 –
Pres
ent)
o
Team
Cap
tain
(201
1 –
2012
)
Writ
er, B
iolo
gy N
ews,
a Y
oung
stow
n St
ate
Uni
vers
ity sp
onso
red
stud
ent p
ublic
atio
n
Chr
onol
ogic
al R
esum
e Sa
mpl
e
IMA
.SA
MP
LE15
346
RO
LLIN
G A
CR
ES
AV
EN
UE
YO
UN
GS
TO
WN
,OH
4455
5 (3
30)5
55-4
536
IAS
AM
PLE
@S
TU
DE
NT.Y
SU.E
DU
CA
RE
ER
OB
JEC
TIV
ESe
eking
a ch
allen
ging a
nd re
ward
ing po
sition
utiliz
ing m
y den
tal hy
giene
educ
ation
and e
xper
ience
.
ED
UC
AT
ION
Youn
gstow
n Stat
e Univ
ersit
y – Y
oung
stown
, OH
AS
SOCI
ATE
IN A
PPLI
EDSC
IENC
E (05
/14)
Major
:DEN
TAL
HYGI
ENE
Major
GPA
:3.8/
4.0
Cumu
lative
GPA
:3.7/
4.0
PU
BLI
CH
EA
LTH
EX
PE
RIE
NC
EPe
rform
ed b
asic
stude
nt d
enta
l hyg
ienist
’s re
spon
sibilit
ies a
nd in
terfa
ced
with
dive
rse
patie
nts a
t the
follo
wing
site
s: El
kton
Cor
rect
iona
l Fac
ility –
Elkt
on, O
H – g
ained
expe
rienc
e in a
priso
n den
tal cl
inic
St. E
lizab
eth’
s Hos
pita
l Med
ical C
ente
r – Y
oung
stown
, OH
– gain
ed ex
perie
nce i
n a ho
spita
l bas
ed cl
inic a
nd
prov
ided p
reve
ntive
oral
healt
h ser
vices
in th
e Sm
ile S
tatio
n, a m
obile
denta
l unit
for a
doles
cents
at th
e Juv
enile
Ju
stice
Cen
ter –
Maho
ning C
ounty
Co
mm
unity
Den
tal C
ente
r – Li
sbon
, OH
– gain
ed cl
inica
l exp
erien
ce in
a ru
ral c
ommu
nity h
ealth
cente
r den
tal cl
inic
V.A.
Den
tal C
linic
– Erie
, PA
– gain
ed cl
inica
l exp
erien
ce in
a Ve
teran
s Adm
inistr
ation
denta
l clin
ic
CA
RE
ER
RE
LAT
ED
EX
PE
RIE
NC
EST
UDEN
THY
GIEN
IST.
You
ngsto
wn S
tate U
niver
sity –
Den
tal H
ygien
e Clin
ic. Y
oung
stown
, OH
(05/1
3 – pr
esen
t) Pe
rform
oral
exam
inatio
ns, fl
uorid
e app
licati
ons,
scali
ng an
d poli
shing
of te
eth
Deve
lop ra
diogr
aphic
surve
ys an
d stud
y mod
els
Apply
seala
nts
ASSI
STAN
T/REC
EPTI
ONIS
T. D
r. Di
ana Y
oung
, D.M
.D. Y
oung
stown
, OH
(12/1
1 – 04
/13)
Assis
ted in
prop
hylac
tic pr
oced
ures
St
eriliz
ed eq
uipme
nt Pe
rform
ed ge
nera
l offic
e duti
es to
inclu
de; s
ched
uling
, filin
g, an
d billi
ng
Inter
acted
with
patie
nts in
a co
urteo
us m
anne
r
AD
DIT
ION
AL
EX
PE
RIE
NC
ESK
ATIN
GIN
STRU
CTOR
. The
Ice Z
one.
Boar
dman
, OH
(09/1
1 – pr
esen
t) Te
ach f
igure
skati
ng to
child
ren a
nd ad
ults
Demo
nstra
te ba
sic ic
e ska
ting t
echn
iques
to di
verse
popu
lation
s both
indiv
iduall
y and
in gr
oup s
etting
s
CO
MP
UT
ER
SK
ILLS
DENT
RIX
Prac
tice M
anag
emen
t Soft
ware
W
ord P
erfec
t, Wor
d and
Wor
ks (W
ord P
roce
ssing
) Lo
tus an
d Exc
el (S
prea
d She
ets)
HO
NO
RS
AN
D P
RO
FES
SIO
NA
L A
FFIL
IAT
ION
SSt
uden
t Ame
rican
Den
tal H
ygien
ists A
ssoc
iation
(SAD
HA)
Dean
’s Lis
t; You
ngsto
wn S
tate U
niver
sity (
all se
meste
rs att
ende
d)
Alph
a Kap
pa M
u Hon
or S
ociet
y; Se
cretar
y (20
12 –
2013
) Go
lden K
ey N
ation
al Ho
nor S
ociet
y W
ho’s
Who
Amo
ng S
tuden
ts in
Amer
ican U
niver
sities
and C
olleg
es (2
011)
10
Chronological Resume Samples
11
JAC
K R
. RO
GE
RS
74
81 C
anto
n R
oad C
leve
land
, Ohi
o 4
4313
44
0-45
6-12
34
O
BJE
CTI
VE
: A
uni
que
oppo
rtuni
ty to
util
ize
my
dive
rse
proc
urem
ent a
nd m
anag
emen
t abi
litie
s in
conj
unct
ion
with
my
inte
rnat
iona
l exp
erie
nce.
E
duca
tion
:
B
ache
lor
of S
cien
ce, P
hysi
cs a
nd M
athe
mat
ics,
1987
Y
oung
stow
n St
ate
Uni
vers
ity, Y
oung
stow
n, O
hio
RE
LEV
AN
T SK
ILLS
:
In
tern
atio
nal E
xper
ienc
e: T
hree
yea
rs e
mpl
oym
ent i
n G
erm
any,
flue
nt in
Ger
man
C
ompu
ter S
kills
: H
arva
rd G
raph
ics,
Qui
ckEx
pens
e, C
ham
ps (p
lant
mai
nten
ance
syst
em),
Mic
roso
ft W
ord,
Exc
el, P
ower
Poin
t, Q
uattr
o Pr
o P
RO
FESS
ION
AL
EXP
ER
IEN
CE
: Je
rres
set C
ompa
ny, I
nc.
Euc
lid, O
hio
19
95-P
rese
nt
Jerr
esse
t is a
per
form
ance
mat
eria
ls a
nd in
dust
rial p
rodu
cts m
anuf
actu
rer t
hat a
chie
ved
$7 b
illio
n sa
les i
n 20
07.
The
Perf
orm
ance
Mat
eria
ls D
ivis
ion
is a
glo
bal s
uppl
ier o
f spe
cial
ty p
olym
ers/
addi
tives
and
con
sum
er sp
ecia
lty p
rodu
cts,
achi
evin
g $1
.8 b
illio
n sa
les i
n 20
07.
Purc
hasin
g M
anag
er
C
orpo
rate
Cap
ital E
quip
men
t/MR
O
Ju
ne 1
998-
Pres
ent
M
anag
e an
d co
ordi
nate
$11
0 m
illio
n in
cap
ital a
nd M
RO
exp
endi
ture
s on
glob
al b
asis
.
Dot
ted
line
resp
onsib
ility
for 1
6 pl
ant-p
urch
asin
g ag
ents
with
app
rova
l aut
horit
y fo
r pur
chas
es g
reat
er th
an
$100
,000
.
Neg
otia
ted
over
12
Des
ign
Bui
ld C
ontra
cts f
or m
anuf
actu
ring
faci
litie
s in
Bel
gium
, Ind
ia, a
nd M
alay
sia.
Ave
rage
yea
rly sa
ving
s res
ulte
d in
seve
n pe
rcen
t of t
otal
exp
endi
ture
s.
Laun
ched
and
impl
emen
ted
MR
O in
tegr
ated
supp
ly p
roje
ct.
Seni
or P
urch
asin
g Ag
ent
Cor
pora
te C
apita
l Equ
ipm
ent
Janu
ary
1995
-Jun
e 19
98
M
anag
ed a
nd c
oord
inat
ed $
75 m
illio
n in
cap
ital e
xpen
ditu
res o
n gl
obal
bas
is.
Su
perv
ised
thre
e se
nior
buy
ers a
t cor
pora
te fa
cilit
y.
M
aint
aine
d an
d up
date
d pu
rcha
sing
sect
ion
of c
orpo
rate
pol
icie
s and
pro
cedu
res m
anua
l.
Impl
emen
ted
com
pute
r sta
ndar
diza
tion
prog
ram
wor
th $
2.3
mill
ion
in sa
ving
s.
Dev
elop
ed, m
aint
aine
d, a
nd m
anag
ed su
pplie
r bas
e.
A
uloy
aka
Com
pany
San
Die
go, C
alifo
rnia
1990
-199
5 A
uloy
aka
is a
n in
tern
atio
nally
reco
gniz
ed p
erfo
rman
ce ti
re a
nd te
chni
cal p
rodu
cts m
anuf
actu
rer.
Su
perv
isor/P
urch
asin
g Ag
ent
Cor
pora
te R
aw M
ater
ials
and
Cap
ital E
quip
men
t M
ay 1
990-
Dec
embe
r 199
5
Purc
hase
d $1
14 m
illio
n in
raw
mat
eria
ls in
clud
ing
text
iles,
wire
s, oi
ls, l
ubes
, and
solv
ents
.
Neg
otia
tions
dur
ing
1993
resu
lted
in c
ost a
void
ance
s of 2
8% o
f tot
al p
urch
ases
.
Supe
rvis
ed a
nd tr
aine
d cu
rren
t cap
ital e
quip
men
t buy
er a
nd c
usto
mer
serv
ice
repr
esen
tativ
es.
Su
ppor
ted
five
plan
t-pur
chas
ing
grou
ps.
Pe
rfor
med
fore
cast
ing,
mar
ketin
g an
alys
is, i
nven
tory
con
trol,
and
just
-in-ti
me
man
agem
ent.
Sp
ecia
lized
in p
urch
ase
of c
usto
m d
esig
ned
equi
pmen
t for
all
man
ufac
turin
g pr
oces
ses.
Su
nuto
m In
c.
H
anov
er, G
erm
any
19
87-1
990
Su
nuto
m is
one
of t
he w
orld
’s m
ajor
aut
omot
ive
com
pone
nts s
uppl
iers
. Bu
yer
C
orpo
rate
Cap
ital E
quip
men
t
M
ay 1
987-
May
199
0
Sele
cted
for G
ener
al T
ire -
Con
tinen
tal T
ire E
xcha
nge
Prog
ram
as l
iais
on fo
r $40
0 m
illio
n U
pgra
de E
xpan
sion
Pr
ojec
t.
Subs
tant
ial t
rave
l req
uire
d in
Ital
y, F
ranc
e, H
olla
nd, G
erm
any,
and
Cze
chos
lova
kia.
PAT
RIC
IA J
. CA
RR
OL
TO
N
1140
Uni
vers
ity D
rive
You
ngst
own,
OH
445
55
(444
) 111
-222
2
pj
peng
uin@
stud
ent.y
su.e
du
OB
JEC
TIV
E
Seek
ing
a M
ild/M
oder
ate
Inte
rven
tion
Spec
ialis
t pos
ition
; will
ing
to p
artic
ipat
e in
ext
racu
rric
ular
act
iviti
es.
ED
UC
AT
ION
Y
oung
stow
n St
ate
Uni
vers
ity –
You
ngst
own,
OH
Bach
elor
of S
cien
ce in
Edu
catio
n, M
ay 2
014
Li
cens
ure:
Int
erve
ntio
n Sp
ecia
list/M
ild/M
oder
ate
grad
es K
– 1
2
GPA
: 3.
5/4.
0
FIE
LD
EX
PER
IEN
CE
St
uden
t Tea
chin
g. H
ayes
Mid
dle
Scho
ol –
You
ngst
own,
OH
; Spr
ing
2014
Dev
elop
ed a
nd im
plem
ente
d le
sson
pla
ns in
read
ing,
mat
h, sc
ienc
e, a
nd so
cial
stud
ies
for c
ross
-cat
egor
ical
stud
ents
in g
rade
s 7 a
nd 8
.
Cre
ated
IEP’
s to
mee
t ind
ivid
ual n
eeds
of e
ach
stud
ent.
C
olla
bora
ted
with
par
ents
and
teac
hers
on
a re
gula
r bas
is to
coo
rdin
ate
lear
ning
exp
erie
nce
of st
uden
ts.
Pa
rtici
pate
d in
ann
ual b
ook
fair
fund
rais
ing
even
t whi
ch h
elpe
d ra
ise
$1,5
00 fo
r sch
ool.
In
itiat
ed a
spec
ial a
fter s
choo
l pro
gram
to p
rovi
de a
dditi
onal
tuto
ring
for s
tude
nts.
A
dmin
iste
red
a va
riety
of s
tude
nt a
sses
smen
ts to
det
erm
ine
leve
l and
mon
itor s
tude
nt p
rogr
ess.
Sp
ecia
l Tea
cher
Edu
catio
n Pr
ogra
m P
ract
icum
(STE
P).
St. C
harle
s Sch
ool –
Boa
rdm
an, O
H; F
all 2
013
O
bser
ved
seve
ral S
peci
al E
duca
tion
clas
ses i
n gr
ades
3 -
5 an
d re
cord
ed v
ario
us b
ehav
iors
.
Dev
elop
ed a
nd ta
ught
a th
ree-
wee
k un
it pl
an fo
r pho
nics
in g
rade
3.
W
orke
d in
divi
dual
ly w
ith st
uden
ts in
car
ryin
g ou
t rem
edia
tion
plan
s. Tu
torin
g M
artin
Lut
her K
ing
Elem
enta
ry S
choo
l – Y
oung
stow
n, O
H; S
prin
g 20
13
Cre
stvi
ew M
iddl
e Sc
hool
– C
olum
bian
a, O
H; F
all 2
011
Hill
top
Elem
enta
ry S
choo
l – C
anfie
ld, O
H; S
prin
g 20
10
Tu
tore
d a
varie
ty o
f gra
de le
vels
and
age
s ran
ging
from
gra
des 1
– 8
in m
ath,
scie
nce,
and
read
ing.
Ass
iste
d te
ache
rs w
ith sp
ecia
l nee
ds c
hild
ren
in se
lf-co
ntai
ned
clas
sroo
m.
RE
LE
VA
NT
WO
RK
EX
PER
IEN
CE
Te
ache
r Ass
ista
nt. R
ich
Cen
ter f
or A
utis
m, Y
oung
stow
n St
ate
Uni
vers
ity –
You
ngst
own,
OH
Ju
ne 2
010
– pr
esen
t
Ass
ist t
each
er w
ith c
are
of tw
enty
aut
istic
stud
ents
.
Acc
ompa
ny c
hild
ren
on fi
eld
trips
and
mon
itor p
lay
and
lear
ning
act
iviti
es.
Pr
ovid
e in
stru
ctio
n an
d fe
edba
ck fo
r dev
elop
ing
basi
c so
cial
skill
s. C
OM
PUT
ER
SK
ILL
S
Turn
ing
Tech
nolo
gies
Bla
ckbo
ard
Tech
nolo
gy
M
icro
soft
Wor
d, E
xcel
, Pow
erPo
int
Pr
ezi
PRO
FESS
ION
AL
ME
MB
ER
SHIP
S/A
CT
IVIT
IES
K
appa
Del
ta P
i
Stud
ent G
over
nmen
t Rep
rese
ntat
ive,
201
1/20
12
Chr
onol
ogic
al R
esum
e Sa
mpl
e
12
Chronological Resume Samples
Lesl
ie W
illia
ms
88
Bre
ezew
ay D
r. Y
oung
stow
n, O
H 4
4502
(3
30) 2
22-2
222
(cel
l) LW
illia
ms@
mye
mai
ladd
ress
.com
Obj
ectiv
e Se
ekin
g a
posi
tion
in th
e so
cial
serv
ices
fiel
d w
orki
ng w
ith c
hild
ren.
Edu
catio
nB
ache
lor o
f Gen
eral
Stu
dies
Ex
pect
ed: M
ay 2
014
You
ngst
own
Stat
e U
nive
rsity
, You
ngst
own,
OH
Con
cent
ratio
n A
reas
: Ear
ly C
hild
hood
Edu
catio
n an
d Ps
ycho
logy
G
PA: 3
.6/4
.0
Rel
evan
t Cou
rses
C
hild
Dev
elop
men
tTh
e Fa
mily
Juve
nile
Del
inqu
ency
Psyc
holo
gy o
f Edu
catio
nPs
ycho
logy
of W
omen
Soci
al P
robl
ems
Abn
orm
al P
sych
olog
yC
onfli
ct R
esol
utio
nR
esea
rch
Met
hods
Car
eer
Rel
ated
Exp
erie
nce
Ther
apeu
tic S
taff
Sup
port
Wor
ker
2/2
012-
Pres
ent
Fam
ily C
ouns
elin
g an
d C
hild
ren
Serv
ices
.Sha
ron,
PA
Prov
ide
Ther
apeu
tic su
ppor
t for
you
ths t
hat e
xhib
it di
ffic
ultie
s in
life
situ
atio
ns
Cou
nsel
ed a
nd e
duca
ted
pare
nts o
n pa
rent
ing
skill
s K
eep
deta
iled
reco
rds o
f tre
atm
ent p
lans
to e
nsur
e ef
ficie
nt re
cord
kee
ping
Stud
ent I
nter
n
5
/201
1-8/
2012
Tr
umbu
ll C
ount
y C
hild
ren
Serv
ice
Boa
rd. W
arre
n, O
H
Sh
adow
cas
ewor
kers
and
ass
ist w
ith sp
ecifi
c ca
ses
Con
tact
com
mun
ity a
genc
ies a
nd su
bseq
uent
ly p
rovi
de re
ferr
als
Wor
k w
ith a
ssig
ned
clie
nts b
oth
indi
vidu
ally
and
in g
roup
setti
ngs
Parti
cipa
te in
age
ncy
and
outs
ide
wor
ksho
ps
Util
ize
and
lear
n sk
ills t
o in
clud
e: c
ase
plan
ning
, ass
essm
ent,
inte
rven
tions
, and
gen
eral
ist m
odel
Oth
er W
ork
Exp
erie
nce
Call
Com
plet
ion
Ope
rato
r/ Re
cord
s Cle
rk
5/2
010-
5/20
12
Ohi
o Te
leph
one
Com
pany
(Bel
l Atla
ntic
). C
olum
bus,
OH
A
ssis
ted
the
publ
ic w
ith th
eir c
olle
ct c
alls
, cal
l int
erru
pts,
long
dis
tanc
e ca
lls a
nd to
ll fr
ee c
alls
. C
RT
Dat
a En
try p
roce
ssin
g te
leph
one
and
com
pute
r req
uest
s for
tele
phon
e co
nnec
ts a
nd re
conn
ects
.
Ente
red
circ
uits
into
com
pute
r for
ana
lysi
s, de
sign
, equ
ipm
ent a
dditi
ons a
nd re
mov
als.
H
elpe
d de
sign
a tr
aini
ng p
rogr
am fo
r circ
uit a
naly
sis,
assi
sted
with
the
train
ing.
Vol
unte
er A
ctiv
ities
You
ngst
own
Envi
ronm
enta
l Saf
ety
Soci
ety.
You
ngst
own,
OH
8/20
09-P
rese
nt
Con
duct
edu
catio
nal t
rain
ing,
You
ngst
own
City
Sch
ools
Eas
ter S
eals
, Boa
rdm
an, O
H (0
1/20
10)
Fund
rais
ing
activ
ities
(rai
sed
$5,5
00)
Am
eric
an C
ance
r Soc
iety
Rel
ay fo
r Life
. (1
/200
1, 4
/200
5, 4
/200
6, 2
/200
7)
Dire
cted
and
org
aniz
ed a
ctiv
ities
for A
pril
even
ts a
t Boa
rdm
an a
nd C
olum
bian
a si
tes
Com
pute
r Sk
ills
Prof
icie
nt in
Mic
roso
ft W
ord,
Exc
el, P
ower
Poin
t
KA
TIE
A. D
UN
CA
N
1333
AU
ST
IN D
RIV
E
WA
RR
EN
, OH
444
85
330.
393.
8990
K
AD
UN
CA
N@
ST
UD
EN
T.Y
SU
.ED
U
C
AR
EE
R O
BJE
CT
IVE
Seek
ing a
chall
engin
g pos
ition i
n the
field
of SO
CIAL
WOR
K tha
t will
enab
le me
to ut
ilize m
y edu
catio
n, ex
perie
nce,
and
inter
perso
nal s
kills.
E
DU
CA
TIO
N
YOUN
GSTO
WN
STAT
E UN
IVER
SITY
- YOU
NGST
OWN,
OH
Ba
chelo
r of S
OCIA
L W
ORK
(05/1
4)
Mino
r: SO
CIOL
OGY
Major
GPA
: 3.9/
4.0
Cum
ulativ
e GPA
: 3.6/
4.0
CA
RE
ER
RE
LAT
ED
EX
PE
RIE
NC
E
STUD
ENT
INTE
RN. T
rumb
ull C
ounty
Chil
dren
Ser
vice B
oard
. War
ren,
OH (0
5/13 –
pres
ent)
Shad
ow ca
sewo
rkers
and a
ssist
with
spec
ific ca
ses
Conta
ct co
mmun
ity ag
encie
s and
subs
eque
ntly p
rovid
e refe
rrals
W
ork w
ith as
signe
d clie
nts bo
th ind
ividu
ally a
nd al
so in
grou
p sett
ings
Partic
ipate
in ag
ency
and o
utside
wor
ksho
ps
Utiliz
e and
lear
n skil
ls/co
ncep
ts to
includ
e; ca
se pl
annin
g, as
sess
ment,
inter
venti
ons,
stren
gths p
ersp
ectiv
e, an
d ge
nera
list m
odel
TR
AINI
NG C
ONSU
LTAN
T. C
olema
n Pro
fessio
nal S
ervic
es. W
arre
n, OH
(06/1
1 – 04
/13)
Assis
ted ph
ysica
lly an
d men
tally
chall
enge
d ind
ividu
als in
accli
matin
g to t
heir w
ork e
nviro
nmen
t
Le
arne
d var
ious j
obs w
ithin
the co
mmun
ity an
d sub
sequ
ently
taug
ht job
s to c
lient
s ena
bling
them
to w
ork
indep
ende
ntly
Demo
nstra
ted tim
e man
agem
ent s
kills
by ex
ceed
ing bi
llable
hour
s
Se
rved a
s mem
ber o
f the C
ultur
al Di
versi
ty Te
am; d
evelo
ped n
ew pr
ogra
ms
OT
HE
R W
OR
K E
XP
ER
IEN
CE
LIBRA
RY A
SSOC
IATE
I – R
EFER
ENCE
DEP
ARTM
ENT.
War
ren T
rumb
ull C
ounty
Pub
lic Li
brar
y. W
arre
n, OH
(05/1
1 – pr
esen
t)
Fu
nctio
n as i
nterlib
rary
loan l
ibrar
ian
Assis
t patr
ons i
n usin
g libr
ary a
nd lo
catin
g info
rmati
on
Resp
ond t
o tele
phon
e inq
uiries
C
ER
TIF
ICA
TIO
NS
A
meric
an R
ed C
ross
CPR
Ame
rican
Red
Cro
ss F
irst A
id
The
rape
utic A
ssau
lt Pre
venti
on S
pecia
list (
TAPS
)
Sup
porte
d Emp
loyme
nt (K
ent S
tate U
niver
sity –
Trum
bull C
ampu
s) H
ON
OR
S A
ND
AC
TIV
ITIE
S
Natio
nal A
ssoc
iation
of S
ocial
Wor
kers
(NAS
W)
Stud
ent S
ocial
Wor
k Ass
ociat
ion (S
SWA)
De
an’s
List; Y
oung
stown
Stat
e Univ
ersit
y V
OLU
NT
EE
R E
XP
ER
IEN
CE
Rona
ld Mc
Dona
ld Ho
use.
You
ngsto
wn, O
H (0
5/11 –
05/13
)
Pr
ovide
d sup
port
and h
elped
addr
ess c
lients
’ nee
ds
13
LAN
DO
N M
. BO
WE
N
1800
PR
ICH
AR
D A
VE
NU
E
HE
ND
ER
SO
N, O
H 8
9052
LM
BO
WE
N@
ST
UD
EN
T.Y
SU
.ED
U
330.
720.
7000
E
DU
CA
TIO
N
YOUN
GSTO
WN
STAT
E UN
IVER
SITY
- YOU
NGST
OWN,
OH
B ACH
ELOR
OF
ARTS
(May
2014
)
Major
: COM
MUNI
CATI
ONS:
MED
IA
Ma
jor G
PA: 3
.6/4.0
C
umula
tive G
PA: 3
.5/4.0
PR
OFE
SS
ION
AL
SK
ILLS
SU
MM
AR
Y
Pr
e-Pr
oduc
tion
Kn
owled
ge of
scre
enwr
iting t
echn
iques
and e
xper
ience
in w
riting
for b
oth fe
ature
leng
th film
s and
also
sit
com
telev
ision
Crea
ted st
oryb
oard
s for
mus
ic vid
eos a
nd sh
ort fi
lms
Pe
rform
ed sc
ript b
reak
down
s for
prod
uctio
n
Scou
ted lo
catio
ns
Prod
uctio
n
Wor
ked a
s a sc
ript s
uper
visor
and a
soun
d mixe
r on a
n ind
epen
dent
film
As
sisted
the a
rt de
partm
ent o
n ind
epen
dent
films
Cr
eated
and s
hot m
usic
video
s and
shor
t film
s Po
st P
rodu
ctio
n
Edite
d mus
ic vid
eos u
sing F
inal C
ut Pr
o
Cut v
ariou
s sce
nes a
nd sh
ort fi
lms u
sing b
oth A
vid an
d Fina
l Cut
Pro
Re
cord
ed, m
ixed a
nd ed
ited s
ound
using
Pro
Too
ls C
AR
EE
R R
ELA
TE
D E
XP
ER
IEN
CE
SPOR
TS D
IREC
TOR
INTE
RN (J
anua
ry 20
13 –
pres
ent)
Rook
ery R
adio.
You
ngsto
wn, O
H
Prod
uce a
nd m
anag
e age
nda f
or “C
ooler
Talk
” spo
rts sh
ow
Sp
earh
eade
d fun
drais
er fo
r Inte
rnet
radio
stati
on; p
artne
red w
ith th
e Mah
oning
Vall
ey S
crapp
ers,
Akro
n Aer
os, C
levela
nd In
dians
, and
Pitts
burg
h Pira
tes ba
seba
ll org
aniza
tions
to ob
tain r
affle
dona
tions
Maint
ain F
aceb
ook a
nd T
witte
r acc
ounts
for “
Coole
r Talk
” spo
rts sh
ow
Int
ervie
wed v
ariou
s coll
egiat
e and
profe
ssion
al ath
letes
A
DD
ITIO
NA
L E
XP
ER
IEN
CE
ADMI
NIST
RATI
VE A
SSIS
TANT
(Sep
tembe
r 200
8 – pr
esen
t) Mo
untai
n View
Cre
dit R
epor
ting.
Aus
tintow
n, OH
Effec
tively
resp
ond t
o cus
tomer
inqu
iries
Pr
oces
s cre
dit re
ports
Assis
t with
acco
unts
paya
ble, a
ccou
nts re
ceiva
ble an
d coll
ectio
ns
C
OM
PU
TE
R S
KIL
LS
Kn
owled
ge an
d exp
erien
ce w
orkin
g with
Micr
osoft
Wor
d, W
indow
s and
Exc
el P
RO
FES
SIO
NA
L IN
VO
LVE
ME
NT
At
tende
d the
Nati
onal
Colle
ge M
edia
Conv
entio
n, Or
lando
, FL (
2013
) ▪
Lear
ned e
ffecti
ve so
cial m
edia
strate
gies a
nd br
oadc
astin
g tec
hniqu
es
Br
oadc
aster
; You
ngsto
wn S
tate U
niver
sity B
aseb
all T
eam
– Hor
izon L
eagu
e Netw
ork (
2013
)
Broa
dcas
ter; C
ardin
al Mo
oney
High
Sch
ool B
oys B
aske
tball –
Cov
elli C
enter
(201
3)
SIM
PLY
X.E
RC
ISE
2AC
AR
EE
R W
AY
AN
YT
OW
N,O
H44
455
330.
555.
1234
SIM
PLY
XE
RC
ISE@
SB
CG
LOB
AL.
CO
M C
AR
EE
RO
BJE
CT
IVE
To ob
tain a
chall
engin
g pos
ition t
hat w
ill uti
lize m
y edu
catio
n and
expe
rienc
e in t
he ar
ea of
HUM
ANPE
RFOR
MANC
E AN
DEX
ERCI
SE S
CIEN
CE
with
an em
phas
is in
stren
gth an
d con
dition
ing.
ED
UC
AT
ION
YOUN
GSTO
WN
STAT
E UN
IVER
SITY
– YO
UNGS
TOW
N, O
H
BACH
ELOR
OF
SCIE
NCE
IN A
PPLI
ED S
CIEN
CE(0
5/14)
Major
: EXE
RCIS
E SC
IENC
E M
inor:
NUT
RITI
ON
Ma
jor G
PA: 3
.9/4.0
Cu
mulat
ive G
PA: 3
.7/4.0
BALD
WIN
– W
ALLA
CE C
OLLE
GE –
BERE
A, OH
At
tende
d: 08
/09 –
05/10
Tran
sfer h
ours:
28
CA
RE
ER
RE
LAT
ED
EX
PE
RIE
NC
EST
UDEN
TIN
TERN
. You
ngsto
wn S
tate U
niver
sity –
Athl
etic D
epar
tmen
t. You
ngsto
wn, O
H (0
1/13 –
pres
ent)
Assis
t athl
etic t
raine
r with
stre
ngth
and c
ondit
ioning
of U
niver
sity a
thlete
s De
velop
stre
ngth
traini
ng pr
ogra
m an
d ins
truct
50+
athlet
es th
roug
h the
prog
ram
Perfo
rm fit
ness
analy
sis te
sts, m
axim
al tre
admi
ll tes
ts, an
d bod
y com
posit
ion te
sts
HEAD
LIFEG
UARD
&FIT
NESS
FLOO
R MO
NITO
R. D
& D
Velm
a Dav
is Fa
mily
YMCA
. Boa
rdma
n, OH
(08/1
1 – pr
esen
t) Ins
truct
YMCA
swim
less
ons a
ges 6
and a
bove
; ens
ure s
afety
of sw
imme
rs an
d enfo
rce ne
cess
ary r
ules
Supe
rvise
lifeg
uard
s on d
uty
Instru
ct YM
CA lif
egua
rding
clas
ses
Monit
or m
embe
rs on
fitne
ss flo
or an
d per
form
daily
clea
ning/m
ainten
ance
of m
achin
es
FACI
LITY
SUPE
RVIS
OR,S
WIM
INST
RUCT
OR, A
ND LI
FEGU
ARD.
Sale
m Co
mmun
ity C
enter
. Sale
m, O
H (0
6/11 –
08/11
) Su
pervi
sed a
ll mem
bers
and m
onito
red a
ctivit
ies ta
king p
lace i
n the
build
ing
Instru
cted R
ed C
ross
swim
less
ons a
ges 4
– 14
Sc
hedu
led lif
egua
rds a
nd es
tablis
hed e
quita
ble pa
y rate
s
AD
DIT
ION
AL
EX
PE
RIE
NC
ERE
SIDE
NTIA
L AS
SIST
ANT.
Shep
herd
of th
e Vall
ey. H
owlan
d, OH
(06/1
0 – 07
/11)
Assis
ted re
siden
ts wi
th ac
tivitie
s of d
aily l
iving
Ch
ecke
d bloo
d sug
ar, b
lood p
ress
ure,
and w
eight
of re
siden
ts
Inter
acted
with
resid
ents
in a f
riend
ly an
d res
pectf
ul ma
nner
C
ER
TIF
ICA
TIO
NS
▪ Red
Cro
ss C
PR fo
r the
Pro
fessio
nal R
escu
er
▪ Y
MCA
Lifeg
uard
Instr
uctor
and L
ifegu
ard
▪ Red
Cro
ss A
ED E
ssen
tials
▪ Y
MCA
Swim
Instr
uctor
You
th an
d Adu
lt ▪ R
ed C
ross
Lifeg
uard
Tra
ining
▪ Y
MCA
Bloo
d Bor
n Path
ogen
s ▪ R
ed C
ross
Firs
t Aid
and S
afety
▪ A
rthriti
s Fou
ndati
on A
quati
cs In
struc
tor H
ON
OR
S Phi E
psilo
n Kap
pa (n
ation
al ho
nor s
ociet
y for
exe
rcise
scien
ce m
ajors
) De
an’s
List; Y
oung
stown
Stat
e Univ
ersit
y De
an’s
List; B
aldwi
n – W
allac
e Coll
ege
De
partm
ental
Aca
demi
c Sch
olarsh
ip – Y
oung
stown
Stat
e Univ
ersit
y (20
10 –
pres
ent)
V
OLU
NT
EE
RE
XP
ER
IEN
CE
S/O
BS
ER
VA
TIO
NA
L LE
AR
NIN
G▪ K
eysto
ne R
ehab
ilitati
on S
ystem
s – C
olumb
iana,
OH
▪ Y
SU R
ich C
enter
for A
utisti
c Chil
dren
– Yo
ungs
town,
OH
▪ Ass
umpti
on V
illage
Pre
mier
The
rapy
– No
rth Li
ma, O
H
▪
Amer
ican D
iabete
s Fou
ndati
on; D
iabete
s Walk
– Ca
nfield
, OH
▪ St. E
lizab
eth’s
Comp
etitiv
e Edg
e – A
ustin
town,
OH
▪
Amer
ican H
eart
Asso
ciatio
n; He
art W
alk –
Youn
gstow
n, OH
CO
MP
UT
ER
SK
ILLS
SPSS
Fit
ness
Ana
lyst s
oftwa
re
Micro
soft O
ffice:
Wor
d, Po
werP
oint, E
xcel,
and A
cces
s
14
Chronological Resume Samples
NIC
OLL
E D
. HA
MIL
TON
2128
TR
OT
TE
R L
AN
E ▪
YO
UN
GS
TOW
N, O
H 4
4512
33
0.71
1.88
44
ND
HA
MIL
TON
@S
TU
DE
NT.
YS
U.E
DU
E
DU
CA
TIO
N
YOUN
GSTO
WN
STAT
E UN
IVER
SITY
– YO
UNGS
TOW
N, O
H
BACH
ELOR
OF A
RTS (
May 2
014)
Major
: THE
ATER
ART
S
Mi
nor:
PSYC
HOLO
GY
COSU
MNES
RIV
ER C
OLLE
GE - S
ACRA
MENT
O, C
A
Ma
jor: T
HEAT
RE A
RTS
Atten
ded:
(Aug
ust 2
010 –
Dec
embe
r 201
1)
TH
EA
TE
R E
XP
ER
IEN
CE
S
CO
ST
UM
E D
ES
IGN
ER
Ri
ff Ra
ff - Y
oung
stown
Stat
e Univ
ersit
y (20
13)
CO-C
OS
TU
ME
DE
SIG
NE
R
Me
dea -
Youn
gstow
n Stat
e Univ
ersit
y (20
13)
CO
ST
UM
E C
ON
ST
RU
CT
ION
AS
SIS
TAN
CE
Th
e 194
0s R
adio
Hou
r - Yo
ungs
town S
tate U
niver
sity (
2013
)
A St
reet
car N
amed
Des
ire -
Youn
gstow
n Stat
e Univ
ersit
y (20
13)
YS
U Da
nce E
nsem
ble -
Youn
gstow
n Stat
e Univ
ersit
y (20
13)
Bl
osso
ms a
nd B
liss -
Youn
gstow
n Stat
e Univ
ersit
y (20
13)
Th
e Cru
cible
- You
ngsto
wn S
tate U
niver
sity (
2013
)
Once
on
This
Islan
d - Y
oung
stown
Stat
e Univ
ersit
y (20
11)
Le
adin
g La
dies
- Yo
ungs
town S
tate U
niver
sity (
2011
)
As Yo
u Li
ke It
- Yo
ungs
town S
tate U
niver
sity (
2011
) W
AR
DR
OB
E S
UP
ER
VIS
OR
A
Stre
etca
r Nam
ed D
esire
- Yo
ungs
town S
tate U
niver
sity (
2013
)
La P
erich
ole,
an O
pera
Bou
ffe -
Youn
gstow
n Stat
e Univ
ersit
y (20
12)
DR
ES
SE
R
Lo
ve an
d Un
ders
tand
ing
- You
ngsto
wn S
tate U
niver
sity (
2012
) M
AK
EU
P D
ES
IGN
ER
On
ce o
n Th
is Isl
and
- You
ngsto
wn S
tate U
niver
sity (
2011
) M
AK
EU
P T
EC
HN
ICIA
N
Bl
osso
ms a
nd B
liss -
You
ngsto
wn S
tate U
niver
sity (
2013
)
Once
on
This
Islan
d - Y
oung
stown
Stat
e Univ
ersit
y (20
11)
MA
SK/H
EA
DP
IEC
E D
ES
IGN
ER
Me
dea -
Youn
gstow
n Stat
e Univ
ersit
y (20
13)
HA
IR/W
IG D
ES
IGN
ER
Th
e Cru
cible
- You
ngsto
wn S
tate U
niver
sity (
2013
) H
AIR
/WIG
TE
CH
NIC
IAN
The 1
940s
Rad
io H
our -
Youn
gstow
n Stat
e Univ
ersit
y (20
13)
Bl
osso
ms a
nd B
liss -
Youn
gstow
n Stat
e Univ
ersit
y (20
13)
Th
e Cru
cible
- You
ngsto
wn S
tate U
niver
sity (
2013
) S
TAG
EC
RA
FT
Th
e Elve
s and
the S
hoem
aker
- Co
sumn
es R
iver C
olleg
e (20
10)
W
aitin
g fo
r Lef
ty -
Cosu
mnes
Rive
r Coll
ege (
2010
) LI
GH
TIN
G A
SS
ISTA
NC
E
Th
e Elve
s and
the S
hoem
aker
- Co
sumn
es R
iver C
olleg
e (20
10)
W
aitin
g fo
r Lef
ty -
Cosu
mnes
Rive
r Coll
ege (
2010
)
D
AN
IELL
E A
. MCG
RU
FF
1459
RIV
ER
CR
ES
T D
RIV
E
YO
UN
GS
TO
WN, O
H 4
4504
3
30.7
46.9
914
SLS
AM
PLE
@E
AR
TH
LIN
K.N
ET
C
AR
EE
R O
BJE
CT
IVE
Seek
ing a
chall
engin
g and
rewa
rding
inter
nship
that
will u
tilize
my e
duca
tion,
expe
rienc
e and
skills
; spe
cial in
teres
t in F
eder
al La
w En
force
ment.
E
DU
CA
TIO
N
YOUN
GSTO
WN
STAT
E UN
IVER
SITY
– YO
UNGS
TOW
N, O
H
BA
CHEL
OR O
F SC
IENC
E IN
APP
LIED
SCI
ENCE
(05/1
4)
Major
: CRI
MINA
L JU
STIC
E
Mino
r: PSY
CHOL
OGY
Ma
jor G
PA: 3
.7/4.0
C
umula
tive G
PA: 3
.5/4.0
R
ELE
VA
NT
CO
UR
SE
S
■ Po
licing
■ Cr
imina
l Cou
rts
■ Co
rrecti
onal
Stra
tegies
/Lab
■ Cr
imina
l Jus
tice R
esea
rch
■ Ev
idenc
e
■ Cr
ime a
nd D
elinq
uenc
y ■
Law
Enfor
ceme
nt Ad
minis
tratio
n ■
Viole
nce i
n Ame
rica
■ Cr
imina
l Vict
imiza
tion
■ Ra
ce, E
thnici
ty, an
d Crim
e in A
meric
a S
PE
CIA
LIZ
ED
TR
AIN
ING
■
Maho
ning V
alley
Cris
is Int
erve
ntion
– Yo
ungs
town,
OH (2
013)
■
FBI U
CR R
epor
ting –
Colu
mbus
, OH
(201
2)
CA
RE
ER
RE
LAT
ED
EX
PE
RIE
NC
E
POLI
CE D
ISPA
TCHE
R. Yo
ungs
town P
olice
Dep
artm
ent. Y
oung
stown
, OH
(09/1
2 – pr
esen
t)
Di
spatc
h two
polic
e dep
artm
ents
via ra
dio
Proc
ess b
onds
and w
aiver
s as a
Dep
uty C
lerk o
f Cou
rts
Disp
atch f
ire an
d med
ical c
alls
Serve
as ja
iler f
or fiv
e-da
y hold
ing fa
cility
CR
IMIN
AL JU
STIC
E INT
ERN.
Maho
ning C
ounty
Cou
rt of
Comm
on P
leas.
Youn
gstow
n, OH
(05/1
3 – 08
/13)
Obse
rved t
rials
in se
ssion
Pe
rform
ed ba
iliff d
uties
whe
n nee
ded t
o inc
lude s
uper
vising
juro
rs
Pu
lled c
ase f
iles a
nd as
sisted
in th
e sch
eduli
ng of
case
s
An
swer
ed ph
ones
; res
pond
ed to
ques
tions
rega
rding
case
s
AD
DIT
ION
AL
EX
PE
RIE
NC
E
STUD
ENT
ASSI
STAN
T. Yo
ungs
town S
tate U
niver
sity –
Car
eer S
ervic
es. Y
oung
stown
, OH
(05/1
0 – 08
/13)
Answ
ered
mult
i-line
phon
e; uti
lized
exten
sive c
ommu
nicati
on sk
ills
Inter
faced
with
stud
ents,
emplo
yers,
facu
lty an
d staf
f in a
timely
, pro
fessio
nal m
anne
r
Pe
rform
ed ge
nera
l cler
ical d
uties
C
OM
PU
TE
R S
KIL
LS
■ W
ord,
Wor
ks an
d Wor
d Per
fect
■ L
otus,
Exce
l, Pow
erPo
int an
d Acc
ess
CE
RT
IFIC
AT
ION
S
■ AP
CO 91
1
■
Amer
ican H
eart
Asso
ciatio
n CPR
and F
irst A
id
HO
NO
RS
AN
D P
RO
FES
SIO
NA
L A
FFIL
IAT
ION
S
■ De
an’s
List; Y
oung
stown
Stat
e Univ
ersit
y (all
seme
sters)
■
Alph
a Phi
Sigm
a; Vi
ce-P
resid
ent (
2012
– 20
13)
■ Cr
imina
l Jus
tice D
epar
tmen
t Sch
olarsh
ip (2
010 –
2013
)
■
Gold
en K
ey In
terna
tiona
l Hon
or S
ociet
y
15
John
Lin
ux
100
Sequ
el L
ane
You
ngst
own,
OH
445
05
(330
) 941
-351
5 jo
hnal
inux
@st
uden
t.ysu
.edu
O
bjec
tive
Seek
ing
a ch
alle
ngin
g po
sitio
n in
the
field
of I
nfor
mat
ion
Tech
nolo
gy
Edu
catio
n Y
oung
stow
n St
ate
Uni
vers
ity –
You
ngst
own,
OH
Bach
elor
of S
cien
ce in
App
lied
Scie
nce,
May
201
4
Maj
or:
Info
rmat
ion
Tech
nolo
gy
Min
or: B
usin
ess
M
ajor
GPA
: 3.8
/4.0
Cum
ulat
ive
GPA
: 3.2
/4.0
Sign
ifica
nt C
ours
ewor
k: V
isua
l/Obj
ect-O
rient
ed P
rogr
amm
ing,
Adv
ance
d Sp
read
shee
ts, C
isco
Net
wor
king
A
cade
my
I & II
, Dat
abas
e Sy
stem
s/Im
plem
enta
tion/
App
licat
ion,
IT S
yste
ms A
naly
sis &
Des
ign,
Pro
gram
min
g,
Mul
timed
ia T
echn
olog
y Si
gnifi
cant
Pro
ject
s D
ynam
ic W
ebpa
ge F
inal
Pro
ject
; Sum
mer
201
3
Use
d H
TTP,
PH
P an
d SQ
L in
ject
ion
to c
reat
e a
fully
func
tiona
l set
of w
ebpa
ges w
ith fo
rms f
or in
put i
nto
a da
taba
se
Clie
nt W
eb D
evel
opm
ent P
rogr
am; S
prin
g 20
13
D
evel
oped
a w
eb p
age
for t
he C
ompu
ter S
cien
ce D
epar
tmen
t at Y
oung
stow
n St
ate
Uni
vers
ity. E
ffec
tivel
y us
ed
form
s, gr
aphi
cs a
nd a
nim
atio
n
Util
ized
tool
s suc
h as
dyn
amic
HTM
L, d
ocum
ent o
bjec
t mod
el, a
nd ja
va sc
ript f
or g
raph
ics a
nd fo
rm v
alid
atio
n Ad
vanc
ed D
atab
ase
Des
ign;
Spr
ing
2013
Cre
ated
a d
atab
ase
usin
g O
racl
e to
con
trol i
nven
tory
and
wro
te S
QL
quer
ies t
o ex
tract
dat
a C
aree
r R
elat
ed E
xper
ienc
e In
tern
. R
TI M
etal
s – N
iles,
OH
; May
201
3 –
Pres
ent
W
ork
with
eng
inee
rs a
nd o
ther
indu
stry
pro
fess
iona
ls to
per
form
site
surv
eys,
netw
ork
solu
tion
inst
alla
tions
, co
ding
, tro
uble
shoo
ting,
and
IT re
late
d su
ppor
t
Cre
ate
stor
ed p
roce
dure
s in
SQL
serv
er
D
evel
op a
nd e
xecu
te S
QL
quer
ies
In
stal
l new
rout
ers,
switc
hes a
nd so
ftwar
e on
to c
ompa
ny c
ompu
ters
Tec
hnic
al S
kills
C
++
CSS
O
racl
e SQ
L U
nix
OS
Linu
x O
S
And
roid
OS
HTM
L Ja
va
Mic
roso
ft A
cces
s 201
0 M
icro
soft
Pow
erPo
int 2
010
Ado
be P
hoto
shop
CS5
A
dobe
Illu
stra
tor C
S5
App
le iO
S M
icro
soft
Wor
d 20
10
Mic
roso
ft Ex
cel 2
010
Add
ition
al E
xper
ienc
e
Asso
ciat
e. P
aner
a B
read
– W
arre
n, O
H; J
une
2012
– P
rese
nt
Sa
les A
ssoc
iate
. B
est B
uy –
Boa
rdm
an, O
H; D
ecem
ber 2
011
– Ju
ne 2
012
H
onor
s/A
ctiv
ities
Col
legi
ate
Cyb
er D
efen
se C
ompe
titio
n (C
CD
C);
2013
Dea
n’s L
ist;
You
ngst
own
Stat
e U
nive
rsity
Pet
e R
. Pen
guin
O
ne U
nive
rsity
Pla
za
Youn
gsto
wn,
OH
445
55
330-
941-
3515
pr
peng
uin@
stud
ent.
ysu.
edu
Obj
ecti
ve:
Se
ekin
g an
ent
ry-le
vel p
ositi
on in
oil
and
natu
ral g
as p
rodu
ctio
n.
Edu
cati
on:
Yo
ungs
tow
n St
ate
Uni
vers
ity –
You
ngst
own,
OH
Co
llege
of
Scie
nce,
Tec
hnol
ogy,
Eng
inee
ring,
and
Mat
hem
atic
s (S
TEM
)
B
ache
lor
of S
cien
ce,
Expe
cted
: Au
gust
201
4
Maj
or:
Geo
logy
M
inor
: N
atur
al G
as a
nd W
ater
Res
ourc
es
M
ajor
GPA
: 3.
7/4.
0
Sign
ific
ant
Cou
rsew
ork:
Ph
ysic
al G
eolo
gy, F
ound
atio
ns o
f En
viro
nmen
tal S
tudi
es, G
eolo
gy o
f O
hio
and
Penn
sylv
ania
, H
isto
rical
Geo
logy
, Geo
mor
phol
ogy,
GIS
App
licat
ions
, Str
uctu
ral G
eolo
gy, S
oils
and
Lan
d U
se,
Intr
oduc
tion
to N
atur
al G
as a
nd W
ater
Res
ourc
es, I
ntro
duct
ion
to B
usin
ess,
Mic
roec
onom
ics,
M
acro
econ
omic
s, P
rofe
ssio
nal E
thic
s
Car
eer
Rel
ated
Exp
erie
nce:
R
esea
rch
Ass
ista
nt, M
arch
201
3 –
Augu
st 2
013
En
viro
nmen
tal C
onsu
lting
, Inc
. – Y
oung
stow
n, O
H
Co
mpi
led
data
fro
m w
ell d
rille
r’s r
epor
ts (
OD
NR
data
base
) in
Exc
el
M
odel
ed g
roun
dwat
er c
hara
cter
istic
s in
Arc
GIS
to
asse
ss w
ater
qua
lity/
quan
tity
base
line
cond
ition
s fo
r fu
ture
com
paris
on a
nd in
terp
reta
tion
of p
oten
tial i
mpa
cts
from
oil
and
gas
prod
uctio
n in
Nor
thea
ster
n O
hio
La
b A
ssis
tant
, May
201
3 –
Pres
ent
Geo
logi
cal &
Env
ironm
enta
l Sci
ence
s D
epar
tmen
t, Y
oung
stow
n St
ate
Uni
vers
ity –
You
ngst
own,
OH
Org
aniz
ed r
esou
rces
(eq
uipm
ent
and
sam
ple
cata
logi
ng)
Assi
sted
var
ious
pro
fess
ors
with
impr
ovem
ent
of d
epar
tmen
t st
anda
rds
A
ddit
iona
l Wor
k Ex
peri
ence
:
Off
ice
Ass
ista
nt, O
ctob
er 2
011
– M
ay 2
013
Ac
coun
ts P
ayab
le O
ffic
e, Y
oung
stow
n St
ate
Uni
vers
ity –
You
ngst
own,
OH
Org
aniz
ed a
ccou
nts
paya
ble
invo
ices
Perf
orm
ed g
ener
al o
ffic
e du
ties
incl
udin
g an
swer
ing
phon
es, a
ssis
ting
cust
omer
s, a
nd t
ypin
g
Act
ivit
ies:
Youn
gsto
wn
Shal
e En
ergy
Org
aniz
atio
n
o Co
-fou
nder
& T
reas
urer
, May
201
3 –
Pres
ent
Youn
gsto
wn
Stat
e U
nive
rsity
Geo
logi
cal S
ocie
ty
o Tr
easu
rer
& A
ctiv
ities
Dire
ctor
Jan
uary
201
3 –
Pres
ent
Aw
ards
:
Dea
n’s
List
, You
ngst
own
Stat
e U
nive
rsity
Red
& W
hite
Sch
olar
ship
(20
10 –
201
3)
16
Chronological Resume Samples
Chrono
logical R
esum
e
Sylvia M
. Berry
15
193 Evergreen Co
urt
Youn
gstown, OH 40
000
330‐11
1‐1111; sm
berry@
gmail.com
Objectiv
e Seeking a po
sition in th
e social se
rvices field working
with
families and
children.
Education
Bachelor of A
rts, Psychology
Expected: M
ay 2014
Youn
gstown State University
, You
ngstow
n, OH
Major GPA
: 3.78
/4.0; C
umulative GP
A: 3.23/4.0
Relevant Experience
Volunteer
HELP Hot Line, You
ngstow
n, OH
January 2012 – Presen
t
Teleph
one coun
selor for 24‐ho
ur child abu
se hotline
Provide crisis intervention, edu
catio
n, and
cou
nseling to paren
ts
Assess nature and intensity
of the
client’s problem
quickly, develop
a th
erapeu
tic re
spon
se in
one
pho
ne call
Intern
Spring 20
13
Hospice of th
e Va
lley, Boardman, O
H
Bimon
thly cou
nseling grou
p for p
rocessing em
otions in
reactio
n to th
e de
ath of a loved on
e
Weekly supp
ort a
nd cou
nseling grou
p for p
aren
ts grie
ving
the de
ath of a child
Other W
ork Expe
rience
Peer M
entor, Ce
nter fo
r Stude
nt Progress, YSU
August 2
012 ‐ P
resent
Supp
ort first y
ear stude
nts in adjustmen
ts to
university
enviro
nmen
t
Guide stud
ents in
develop
ing tim
e managem
ent, test‐taking, learning
styles, and
stud
ying
skills
Reside
nt Assistant, You
ngstow
n State University
A
ugust 2
010 – Au
gust 201
2
Advised resid
ent college stud
ents on pe
rson
al, interpe
rson
al, and
acade
mic issues
Assis
ted resid
ent college stud
ents in
accessin
g campu
s resou
rces
Organize
d and im
plem
ented ed
ucational and
recreatio
nal program
s for re
siden
ts
Hono
rs and
Elected
Position
s Psi Chi
Presiden
t, Psycho
logy Stude
nt Orie
ntation
Fall 2013 ‐ P
resent
Organize
fund
raising
and
service projects; facilitate group
com
mun
ication and coop
eration
Research
Senior re
search project “Testing Mod
els o
f Self‐E
steem training
in an Elem
entary Class of B
oys a
nd Girls.”
Organize
d and taught class, con
ducted
pre‐ a
nd post‐class testin
g and follow‐up
Fall 2013 – Sprin
g 20
14
Research Assistant
Fall 2013
Served
as a
n actor‐facilitator on an
anxiety project creating anxiety‐respon
se beh
aviors in
subjects
Presen
tatio
ns
“Testin
g Mod
els o
f Self‐E
steem Training in an Elem
entary Class of B
oys a
nd Girls.” M
ay 2014
Pape
r presented
at Y
oungstow
n State University
’s fo
rum fo
r stude
nt sc
holarship: QUEST
Other sk
ills
Foreign Language: Spanish
(fluen
t: speak, write, re
ad, and
transla
te)
Compu
ter: Proficient in
Microsoft W
ord, Excel, Pow
erPo
int
Iva
M. O
utsi
de
1555
Env
ironm
enta
l Way
▪ Y
oung
stow
n, O
H 4
4555
▪ 3
30-9
41-3
515 ▪
ivam
outs
ide@
stud
ent.y
su.e
du
OB
JEC
TIV
E
See
king
a c
halle
ngin
g po
sitio
n th
at w
ill u
tiliz
e m
y ex
perie
nce
and
educ
atio
n in
the
area
of E
nviro
nmen
tal
Stu
dies
. E
DU
CA
TIO
N
You
ngst
own
Sta
te U
nive
rsity
, You
ngst
own,
OH
C
olle
ge o
f Sci
ence
, Tec
hnol
ogy,
Eng
inee
ring,
and
Mat
hem
atic
s (S
TE
M)
B
ache
lor o
f Sci
ence
, Exp
ecte
d (0
5/20
14)
M
ajor
: Env
ironm
enta
l Stu
dies
M
inor
: Che
mis
try
Maj
or G
PA
: 3.7
/4.0
Cum
ulat
ive
GP
A: 3
.2/4
.0
SIG
NIF
ICA
NT
CO
UR
SE
WO
RK
E
nviro
nmen
tal S
emin
ar; E
nviro
nmen
tal R
esea
rch;
Top
ics
in S
oil Q
ualit
y an
d A
naly
sis
F
ound
atio
ns o
f Env
ironm
enta
l Stu
dies
& L
ab; A
ir Q
ualit
y; R
isk
Ass
essm
ent;
Env
ironm
enta
l Reg
ulat
ions
C
OU
RS
E P
RO
JEC
TS
/RE
SE
AR
CH
EX
PE
RIE
NC
E
Fie
ld S
tudy
(Sum
mer
201
3)
F
ield
stu
dies
in E
ast B
ranc
h C
hagr
in R
iver
con
duct
ing
Wat
er Q
ualit
y In
dex
(Nat
iona
l San
itatio
n F
ound
atio
n-ch
emic
al a
naly
sis)
, Ben
thic
Mac
ro-in
vert
ebra
te In
dex
(Ohi
o E
PA
-bio
logi
cal a
naly
sis)
, and
Q
ualit
ativ
e H
abita
t Eva
luat
ion
Inde
x (O
hio
EP
A-g
eolo
gica
l ana
lysi
s)
Ris
k A
sses
smen
t (F
all 2
012)
BIO
SC
RE
EN
sim
ulat
ion
proj
ect i
nvol
ving
risk
cal
cula
tion
of a
con
tam
inat
ed la
ndfil
l sce
nario
in
nort
hern
Ken
tuck
y; re
quire
d B
IOS
CR
EE
N M
odel
inte
rpre
tatio
n, h
azar
d id
entif
icat
ion,
toxi
city
as
sess
men
t, ex
posu
re a
sses
smen
t, an
d ris
k ch
arac
teriz
atio
n
Env
ironm
enta
l Res
earc
h (S
prin
g 20
13)
In
depe
nden
t res
earc
h pr
ojec
t inv
olvi
ng w
ater
qua
lity
and
mac
ro-in
vert
ebra
te in
dice
s at
the
Con
noqu
enes
sing
Cre
ek in
wes
tern
Pen
nsyl
vani
a
CA
RE
ER
-RE
LAT
ED
EX
PE
RIE
NC
E
Dep
artm
ent A
ssis
tant
(05/
2012
– P
rese
nt)
Geo
logi
cal &
Env
ironm
enta
l Stu
dies
, You
ngst
own
Sta
te U
nive
rsity
– Y
oung
stow
n, O
H
O
rgan
ize
and
clea
n P
rimar
y R
ock
Tre
atm
ent L
ab
R
emov
e un
used
rock
and
min
eral
col
lect
ions
C
hem
istr
y La
b A
ssis
tant
(02/
2012
-08/
2012
) D
epar
tmen
t of B
iolo
gica
l Sci
ence
s, Y
oung
stow
n S
tate
Uni
vers
ity –
You
ngst
own,
OH
Pre
pare
d an
d ex
ecut
ed e
xper
imen
ts fo
r stu
dent
labs
Sto
cked
sol
utio
ns a
nd c
lean
ed c
hem
istr
y la
bs
A
ssis
ted
stud
ents
in e
xper
imen
tatio
n an
d ga
ther
ed v
ario
us re
sear
ch in
form
atio
n fo
r pro
fess
ors
A
DD
ITIO
NA
L W
OR
K E
XP
ER
IEN
CE
Stu
dent
Ass
ista
nt (
01/2
013
– Pre
sent
), Y
oung
stow
n S
tate
Uni
vers
ity, D
epar
tmen
t of C
ampu
s R
ecre
atio
n – Y
oung
stow
n, O
H
C
hild
ren’
s D
ayca
re In
stru
ctor
(01/
2012
-08/
2012
), P
aine
svill
e C
hris
tian
Aca
dem
y – P
aine
svill
e, O
H
TE
CH
NIC
AL
CO
MP
ET
EN
CIE
S
E
PA
Joh
nson
and
Etti
nger
(199
1) M
odel
for S
ubsu
rface
Vap
or In
trusi
on in
to B
uild
ings
; EP
A
BIO
SC
RE
EN
Sim
ulat
ion
Mod
els
for s
olut
e tr
ansp
ort w
ithou
t dec
ay, s
olut
e tr
ansp
ort w
ith b
iode
grad
atio
n;
Firs
t-or
der d
ecay
and
sol
ute
tran
spor
t with
inst
anta
neou
s bi
odeg
rada
tion;
Mic
roso
ft W
ord
2010
; M
icro
soft
Exc
el 2
010;
Mic
roso
ft P
ower
Poi
nt 2
010
A
CT
IVIT
IES
You
ngst
own
Sta
te U
nive
rsity
YE
SS
: You
ngst
own
Env
ironm
enta
l Sus
tain
abili
ty S
ocie
ty (2
012
– Pre
sent
)
17
MA
DIS
ON
M. T
HO
MP
SO
N
6729
SH
AD
OW
RU
N R
OA
D
CA
NFI
ELD
, OH
444
06
330.
702.
5578
M
MT
HO
MP
SO
N@
ST
UD
EN
T.Y
SU
.ED
U
CA
RE
ER
OB
JEC
TIV
E
Seek
ing a
posit
ion in
the a
rea o
f RES
PIRA
TORY
CAR
E whe
re sk
ills an
d deg
ree m
ay be
appli
ed; s
pecia
l inter
est in
an ac
ute ca
re fa
cility
. E
DU
CA
TIO
N
YOUN
GSTO
WN
STAT
E UN
IVER
SITY
- YOU
NGST
OWN,
OH
BACH
ELOR
OF
SCIE
NCE
IN R
ESPI
RATO
RY C
ARE
(08/1
4)
Major
: RES
PIRA
TORY
CAR
E M
inor:
NUT
RITI
ON
Ma
jor G
PA: 3
.6/4.0
Cum
ulativ
e GPA
: 3.3/
4.0
CA
RE
ER
RE
LAT
ED
EX
PE
RIE
NC
E
RESP
IRAT
ORY
CARE
PRA
CTIT
IONE
R. F
orum
Hea
lth –
North
side M
edica
l Cen
ter. Y
oung
stown
, OH
(08/1
3 – pr
esen
t)
Ins
truct
patie
nts re
gard
ing th
erap
eutic
brea
thing
exer
cises
Re
spon
sible
for m
echa
nical
venti
lation
, IPPB
, BiP
AP, A
BGs,
IS, B
PH, a
nd N
TS
Perfo
rm ge
nera
l and
med
ical/s
urgic
al int
ensiv
e car
e res
pirato
ry fun
ction
s
Int
erfac
e with
patie
nts; u
tilize
accu
racy
and p
recis
ion w
hen w
riting
med
ical re
ports
ST
UDEN
T IN
TERN
. Cap
rice H
ealth
Car
e Cen
ter. N
orth
Lima,
OH (0
5/13 –
08/13
)
Chec
ked b
reath
ing an
d res
pirato
ry aid
s
Me
t with
med
ical te
am to
revie
w pa
tient
prog
ress
W
rote
medic
al re
ports
on m
ultipl
e pati
ents
Teste
d the
effic
iency
and c
apac
ity of
patie
nts’ lu
ngs
AD
DIT
ION
AL
EX
PE
RIE
NC
E
LIBRA
RY A
SSOC
IATE
I. M
ahon
ing C
ounty
Pub
lic Li
brar
y. Y
oung
stown
, OH
(05/1
1 – 12
/12)
Func
tione
d as i
nterlib
rary
loan l
ibrar
ian
Assis
ted pa
trons
in us
ing lib
rary
and l
ocati
ng in
forma
tion
Effec
tively
resp
onde
d to t
eleph
one i
nquir
ies
Perfo
rmed
basic
data
entry
on IB
M pe
rsona
l com
puter
– Lo
tus 12
3 for
mat
CE
RT
IFIC
AT
ION
S
Natio
nal B
oard
for R
espir
atory
Care
- Re
gister
ed R
espir
atory
Ther
apist
Pe
diatric
Adv
ance
d Life
Sup
port
(PAL
S)
Ad
vanc
ed C
ardia
c Life
Sup
port
(ACL
S)
Amer
ican R
ed C
ross
Com
munit
y CPR
IN
VO
LVE
ME
NT
Pedia
tric/A
doles
cent
Asthm
a Cen
ter V
olunte
er
Amer
ican L
ung A
ssoc
iation
Volu
nteer
Am
erica
n Ass
ociat
ion fo
r Res
pirato
ry Ca
re (A
ARC)
St
uden
t Org
aniza
tion f
or R
espir
atory
Care
(SOR
C) –
Advis
ory B
oard
Mem
ber
18
A functional resume is beneficial when:
n Track records do not justify a chronologi-cal resume for entry level type jobs.
n Much of the work has been volunteer, free-lance, consulting, or temporary.
n There is a variety of different, relatively disconnected work experiences.
n Career growth has been stagnant or there has been an extended absence.
n In the process of career change.n The need to emphasize capabilities not
used in recent work experience.n Mature professional has extensive exper-
tise and jobs.
the functiOnal reSuMe
A functional resume is not beneficial when:
n Career growth pattern is emphasized.n Listing specific employers is important,
as in highly traditional fields.n Limited amount of functions have been
performed.n Recent employers are highly prestigious.
Contact InformationIncludes your name, address, phone, email.
Job/Career Objective Must be clear and concise because the function-al areas will be selected and ranked according to the objective or functional summary: a short one to three sentence description that summa-rizes experience and highlights skills related to the objective.
Functional Headings/Skill Categories:
n Four or five separate sections. n List in order of importance as related to
the objective. n Within each section, stress significant
abilities and accomplishments as related to the objective.
n Use past-tense, action-oriented verbs.
Setting up the functiOnal reSuMe: Employment History:
n Brief synopsis of actual work experience: dates, employers, and titles.
n If no work experience or work experi-ence is sporadic, leave section out, but prepare to discuss it in the interview.
Education: n If last attendance date is within three
years, include after your objective. n If longer than three years or in an unrelated field, include education after
work experience.n Indicate degree received, date, institu-
tion.n Grade point average can be included if it
is above a 3.0.
References: Same guidelines as chronological resume.
A functional resume categorizes work experiences and abilities by skill area in order to highlight strengths rather than focus on specific jobs or dates of employment.
19
the functiOnal reSuMe
MA
RIA
KEP
HA
RT
1845
Cha
mpl
ain
Stre
et
Can
ton,
Ohi
o 44
306
(
330)
123
-456
7
mke
phar
t@gm
ail.c
om
OB
JEC
TIVE
S
eeki
ng a
pos
ition
in h
uman
reso
urce
s, u
tiliz
ing
stro
ng in
terp
erso
nal
com
mun
icat
ion
and
man
agem
ent s
kills
. SK
ILLS
Man
agem
ent
S
uper
vise
d an
d di
rect
ed th
e da
ily a
ctiv
ities
of a
sta
ff of
sev
en c
leric
al
pers
onne
l, in
clud
ing
train
ing,
sch
edul
ing
and
wor
kflo
w d
istri
butio
n
A
ppra
ised
em
ploy
ee p
erfo
rman
ce b
ased
upo
n in
divi
dual
and
team
obj
ectiv
es
C
ondu
cted
mon
thly
sta
ff m
eetin
gs a
nd fu
lfille
d th
e ro
le o
f an
effe
ctiv
e lia
ison
be
twee
n m
anag
emen
t and
sup
port
staf
f
Rec
ruitm
ent
W
rote
vac
ancy
not
ices
to a
ccur
atel
y re
flect
the
qual
ifica
tion
requ
irem
ents
for
cler
ical
pos
ition
s
Util
ized
reso
urce
s to
adv
ertis
e va
canc
ies
and
gene
rate
app
lican
ts
P
erfo
rmed
all
aspe
cts
of th
e hi
ring
proc
ess
for s
uppo
rt st
aff,
incl
udin
g pr
escr
eeni
ng, b
ehav
iora
l int
ervi
ewin
g, a
sses
smen
t of q
ualif
icat
ions
, and
re
fere
nce
chec
ks
N
egot
iate
d w
age
and
bene
fit a
gree
men
ts
C
omm
unic
atio
n
Dev
elop
ed a
n em
ploy
ee p
roce
dure
s m
anua
l for
dis
tribu
tion
to a
ll ne
w
empl
oyee
s du
ring
orie
ntat
ion
Org
aniz
ed a
nd fa
cilit
ated
two
in-s
ervi
ce tr
aini
ng p
rogr
ams
for a
sta
ff of
20
C
oord
inat
ed w
ith p
erso
nnel
offi
ce o
n E
EO
C c
ompl
ianc
e
Util
ized
list
enin
g an
d ve
rbal
ski
lls to
reso
lve
tech
nica
l, pr
ofes
sion
al, a
nd
inte
rper
sona
l con
flict
s am
ong
indi
vidu
als
from
div
erse
bac
kgro
unds
Te
chni
cal
P
rofic
ient
in M
icro
soft
Wor
d (in
cl. m
ail m
erge
), E
xcel
(inc
l. pi
vot t
able
s, m
acro
s,
Vlo
okup
s), P
ower
Poi
nt, P
ublis
her,
Pea
chtre
e PR
OFE
SSIO
NA
L O
ffice
Man
ager
2009
- P
rese
nt
EXPE
RIE
NC
E
Eng
inee
ring
Dep
artm
ent,
Die
bold
, Can
ton,
Ohi
o
A
dmin
istr
ativ
e A
ssis
tant
to V
ice
Pres
iden
t
2006
- 20
09
Key
Cor
p, C
leve
land
, Ohi
o ED
UC
ATI
ON
Y
oung
stow
n S
tate
Uni
vers
ity, Y
oung
stow
n, O
hio
Bac
helo
r of A
rts, M
ay 2
009
Maj
or: H
isto
ry
GP
A: 3
.3
R
EFER
ENC
ES
Ava
ilabl
e up
on re
ques
t
Functional Resume Sample
A
CT
ION
WO
RD
S F
OR
RE
SU
ME
S
C
OM
PU
TE
R
AP
PLI
CA
TIO
NS
CR
EA
TIV
E
SK
ILLS
C
OM
MU
NIC
AT
ION
SK
ILLS
FI
NA
NC
IAL
SK
ILLS
H
ELP
ING
SK
ILLS
M
AN
AG
EM
EN
T
SK
ILLS
Mi
cros
oft O
ffice
(spe
cify
indi
vidua
l pro
gram
s)
Ex
cel (
inclu
ding
pi
vot t
ables
, mac
ros
and
Vloo
kups
)
Micr
osof
t Wor
d (in
cludi
ng m
ail
mer
ge)
Pu
blish
er
Po
werP
oint
N O
TE:
Inclu
de an
y majo
r spe
cific
tech
nica
l skil
ls th
at w
ould
be
relev
ant t
o po
sitio
ns yo
u ar
e se
ekin
g.
crea
ted
cust
omize
d de
signe
d de
velo
ped
esta
blish
ed
initi
ated
in
stitu
ted
inte
grat
ed
intro
duce
d re
vitali
zed
solve
d
addr
esse
d co
llabo
rate
d co
nvin
ced
corre
spon
ded
edite
d fo
rmul
ated
in
fluen
ced
med
iated
ne
gotia
ted
prom
oted
pu
blici
zed
adm
inist
ered
an
alyze
d ap
prais
ed
balan
ced
budg
eted
ca
lculat
ed
fore
cast
ed
man
aged
re
conc
iled
redu
ced
save
d
asse
ssed
ad
voca
ted
coac
hed
dem
onst
rate
d di
agno
sed
educ
ated
gu
ided
pr
even
ted
reso
lved
supp
orte
d vo
lunt
eere
d
chair
ed
cons
olid
ated
co
ordi
nate
d de
legat
ed
dire
cted
im
prov
ed
incr
ease
d or
gani
zed
plan
ned
reco
mm
ende
d su
perv
ised
O
RG
AN
IZA
TIO
NA
L
SK
ILLS
T
EA
CH
ING
S
KIL
LS
TE
CH
NIC
AL
SK
ILLS
R
ES
EA
RC
H
SK
ILLS
M
OR
E W
OR
DS
FO
R
AC
CO
MP
LIS
HM
EN
TS
char
ted
class
ified
co
llect
ed
deta
iled
impl
emen
ted
insp
ecte
d m
onito
red
pinp
oint
ed
reva
mpe
d st
ruct
ured
ve
rified
coun
seled
cr
itiqu
ed
expl
ained
fo
cuse
d in
form
ed
indi
vidua
lized
in
stru
cted
m
otiva
ted
pres
crib
ed
train
ed
tuto
red
calcu
lated
co
nser
ved
desig
ned
inst
alled
m
ainta
ined
pr
iced
prog
ram
med
re
gist
ered
re
mod
eled
stan
dard
ized
upgr
aded
disc
over
ed
exam
ined
ex
tract
ed
gath
ered
gr
aphe
d id
entif
ied
inde
xed
inte
rpre
ted
mea
sure
d su
rvey
ed
tabu
lated
achi
eved
co
mpl
eted
ea
rned
ex
ceed
ed
mas
tere
d m
odifi
ed
pion
eere
d pr
opos
ed
spea
rhea
ded
stre
amlin
ed
trans
form
ed
20
A
CT
ION
WO
RD
S F
OR
RE
SU
ME
S
C
OM
PU
TE
R
AP
PLI
CA
TIO
NS
CR
EA
TIV
E
SK
ILLS
C
OM
MU
NIC
AT
ION
SK
ILLS
FI
NA
NC
IAL
SK
ILLS
H
ELP
ING
SK
ILLS
M
AN
AG
EM
EN
T
SK
ILLS
Mi
cros
oft O
ffice
(spe
cify
indi
vidua
l pro
gram
s)
Ex
cel (
inclu
ding
pi
vot t
ables
, mac
ros
and
Vloo
kups
)
Micr
osof
t Wor
d (in
cludi
ng m
ail
mer
ge)
Pu
blish
er
Po
werP
oint
N O
TE:
Inclu
de an
y majo
r spe
cific
tech
nica
l skil
ls th
at w
ould
be
relev
ant t
o po
sitio
ns yo
u ar
e se
ekin
g.
crea
ted
cust
omize
d de
signe
d de
velo
ped
esta
blish
ed
initi
ated
in
stitu
ted
inte
grat
ed
intro
duce
d re
vitali
zed
solve
d
addr
esse
d co
llabo
rate
d co
nvin
ced
corre
spon
ded
edite
d fo
rmul
ated
in
fluen
ced
med
iated
ne
gotia
ted
prom
oted
pu
blici
zed
adm
inist
ered
an
alyze
d ap
prais
ed
balan
ced
budg
eted
ca
lculat
ed
fore
cast
ed
man
aged
re
conc
iled
redu
ced
save
d
asse
ssed
ad
voca
ted
coac
hed
dem
onst
rate
d di
agno
sed
educ
ated
gu
ided
pr
even
ted
reso
lved
supp
orte
d vo
lunt
eere
d
chair
ed
cons
olid
ated
co
ordi
nate
d de
legat
ed
dire
cted
im
prov
ed
incr
ease
d or
gani
zed
plan
ned
reco
mm
ende
d su
perv
ised
O
RG
AN
IZA
TIO
NA
L
SK
ILLS
T
EA
CH
ING
S
KIL
LS
TE
CH
NIC
AL
SK
ILLS
R
ES
EA
RC
H
SK
ILLS
M
OR
E W
OR
DS
FO
R
AC
CO
MP
LIS
HM
EN
TS
char
ted
class
ified
co
llect
ed
deta
iled
impl
emen
ted
insp
ecte
d m
onito
red
pinp
oint
ed
reva
mpe
d st
ruct
ured
ve
rified
coun
seled
cr
itiqu
ed
expl
ained
fo
cuse
d in
form
ed
indi
vidua
lized
in
stru
cted
m
otiva
ted
pres
crib
ed
train
ed
tuto
red
calcu
lated
co
nser
ved
desig
ned
inst
alled
m
ainta
ined
pr
iced
prog
ram
med
re
gist
ered
re
mod
eled
stan
dard
ized
upgr
aded
disc
over
ed
exam
ined
ex
tract
ed
gath
ered
gr
aphe
d id
entif
ied
inde
xed
inte
rpre
ted
mea
sure
d su
rvey
ed
tabu
lated
achi
eved
co
mpl
eted
ea
rned
ex
ceed
ed
mas
tere
d m
odifi
ed
pion
eere
d pr
opos
ed
spea
rhea
ded
stre
amlin
ed
trans
form
ed
21
The letter of application, or the cover letter, as it is commonly called, accompanies a resume that is mailed. A cover letter may or may not be required for an online job posting, so it is best to pay attention and adhere to application guide-lines. When handing your resume directly to an employer, a cover letter is not needed.
The cover letter is an important tool in the job search and can serve to highlight your written communication skills, which can help you stand out as a candidate. It must be well written, free of errors, and grammatically correct. In order to help get noticed by the employer, you need to customize your letter to each organization and match your skills, experience, and personality traits to the advertised position. The cover letter should be personable, introduce you and your resume to the employer, and generate interest in the reader.
Tips for Writing Effective Letters
n The letter should be one page in length and composed of three to five paragraphs.
n Identify the person to whom the letter should be addressed and, if necessary, call the organization for the correct name spelling and title. For online postings, include contact person and/or title that are listed. Only address the letter to “Dear Sir or Madam” if you are not able to find the necessary contact information.
n Highlight specific information in your letter not contained in your resume, such as “soft skills” (teamwork, commu-nication) and personality traits. Use the letter to connect experiences with skills and traits.
n Do not over use the word “I.”n If the employer asks you to include “sal-
ary requirements” in the letter, always state your requirements in a range and that you are open to negotiation. You should research salary figures for posi-tion and geographic area.
n Read your letter out loud to ensure that your ideas flow, and to catch any awkward sentences or overuse of words or phrases.
n Have somebody else proofread your let-ter.
n Print your letter on quality paper, prefer-ably the same paper as your resume.
Cover Letter Do’sn Do address the letter to a specific per-
son.n Do maintain a positive, upbeat tone.n Do alternate between long and short
sentences.n Do use powerful language (action verbs).n Do demonstrate knowledge of the orga-
nization.n Do demonstrate skills and abilities rel-
evant to the position.n Do show eagerness to do the job.n Do ask for an interview.n Do proofread your letter before sending.
Cover Letter Don’tsn Don’t make the letter too long.n Don’t use form letters.n Don’t try to be “cute” or funny. n Don’t sound desperate. (I need a job)n Don’t make demanding statements.n Don’t refer to yourself in the third per-
son. n Don’t start every sentence with “I”.n Don’t use Mrs. unless you know that the
addressee prefers that title (for example: she uses Mrs. as a part of her title in the job announcement)
SECTION 3 The Cover Letter or Letter of Application
(Letter should be centered vertically on the page.)Your street addressCity, state and zip codeToday’s date----------------------------------------------------------------3 Line Spaces -----------------------------------------------------------Name (Make an effort to obtain a name - this is important).Title of the professionalName of the organizationAddress of the organization---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------Dear Dr., Mr., or Ms. Jones:---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------First Paragraph:
a. Specify the position for which you are applying and where/how you found out about it.b. Specify your degree and where you received it.c. State basic reasons for applying.
---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------Second Paragraph:
a. Highlight your qualifications - past work experience - internships - academic development - personality traits. Try to elaborate on at least one major achievement.b. In all likelihood, this will be your largest paragraph – remember, you are “selling” your skills.
---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------Third Paragraph:
a. Make general comments adding to resume highlights.b. Indicate why you wish to work for their company/organization specifically – requires research.
---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------Fourth Paragraph:
a. Express the fact that you are qualified for the position.b. Express your desire to meet and discuss your qualifications - Ask for an interview.c. Give your phone number. If necessary, specify a certain time to call.d. Indicate that you will call in one week to confirm that your materials have been received.
---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------Sincerely,(Be sure to place your signature here.)----------------------------------------------------------------3 Line Spaces -----------------------------------------------------------Your name - typed out.---------------------------------------------------------------- 1 Line Space ------------------------------------------------------------Enclosure (Use only when including your resume or other materials with your letter.)
Cover Letter Recommended Format
22
23
1427
Mai
n St
reet
Y
oung
stow
n, O
hio
4455
5 A
ugus
t 27,
201
3 M
s. C
athy
Har
ris
Hum
an R
esou
rces
Dire
ctor
Er
nst a
nd Y
oung
12
345
Mai
n St
reet
Y
oung
stow
n, O
hio
445
55
Dea
r Ms.
Har
ris:
I am
ver
y in
tere
sted
in th
e St
aff A
ccou
ntan
t pos
ition
cur
rent
ly p
oste
d on
you
r web
site
. Pl
ease
acc
ept t
his l
ette
r an
d th
e en
clos
ed re
sum
e as
an
appl
icat
ion
for t
his p
ositi
on.
I will
rece
ive
my
Bac
helo
r of S
cien
ce in
Bus
ines
s A
dmin
istra
tion
degr
ee in
Acc
ount
ing
with
a m
inor
in F
inan
ce fr
om Y
oung
stow
n St
ate
Uni
vers
ity th
is
Dec
embe
r. I
bel
ieve
that
my
educ
atio
n an
d ex
perie
nce
are
wel
l sui
ted
for t
his p
ositi
on.
I rec
ently
com
plet
ed a
n in
tern
ship
at H
ill, B
arth
& K
ing
CPA
s in
You
ngst
own,
Ohi
o. A
s an
inte
rn, I
com
plet
ed
pers
onal
and
cor
pora
te ta
x re
turn
s for
mul
tiple
clie
nts.
My
resp
onsi
bilit
ies a
lso
incl
uded
per
form
ing
audi
ts o
f se
ven
mid
-siz
e co
rpor
atio
ns in
the
Mah
onin
g V
alle
y re
gion
. To
ens
ure
the
accu
racy
of t
he a
udits
, I h
ad to
co
mm
unic
ate
regu
larly
with
the
exec
utiv
e m
anag
emen
t sta
ff of
thes
e co
mpa
nies
. Th
is re
quire
d m
e to
util
ize
stro
ng c
omm
unic
atio
n an
d an
alyt
ical
skill
s whi
le m
aint
aini
ng a
n ex
trem
e at
tent
ion
to d
etai
l. M
y ex
perie
nce
at
Hill
, Bar
th a
nd K
ing
allo
wed
for m
e to
see
first
hand
the
oper
atio
ns o
f a m
ajor
acc
ount
ing
firm
and
has
re
info
rced
my
desi
re to
wor
k in
a p
ublic
acc
ount
ing
setti
ng su
ch a
s Ern
st a
nd Y
oung
. In
add
ition
to m
y ex
perie
nce
as a
n in
tern
, my
resu
me
also
reve
als t
hat I
hav
e a
solid
bac
kgro
und
in
adm
inis
trativ
e an
d co
mm
unic
atio
n sk
ills,
as e
vide
nced
by
my
thre
e ye
ars o
f ser
vice
as a
Stu
dent
Rec
eptio
nist
in
the
Will
iam
son
Col
lege
of B
usin
ess.
Fin
ally
, my
abili
ty to
mai
ntai
n m
y ac
adem
ic G
PA w
hile
act
ivel
y vo
lunt
eerin
g at
the
Mah
onin
g V
alle
y Fo
odba
nk d
emon
stra
tes m
y ab
ility
to su
cces
sful
ly m
ulti-
task
. In
revi
ewin
g th
e Er
nst a
nd Y
oung
web
site
and
oth
er li
tera
ture
, one
asp
ect o
f the
org
aniz
atio
n th
at tr
uly
intri
gues
me
is th
e in
tern
atio
nal p
rese
nce
of y
our c
orpo
ratio
n. I
hav
e a
stro
ng in
tere
st in
inte
rnat
iona
l bus
ines
s an
d am
flue
nt in
bot
h Sp
anis
h an
d Ja
pane
se.
Whi
le m
y cu
rren
t exp
erie
nce
spec
ifica
lly ta
rget
s dom
estic
ac
coun
ting,
I fe
el th
at m
y st
rong
com
mun
icat
ion,
rese
arch
, and
ana
lytic
al a
bilit
ies w
ill a
llow
for m
e to
adv
ance
w
ithin
the
corp
orat
ion
and
cont
ribut
e to
Ern
st a
nd Y
oung
’s in
tern
atio
nal i
nitia
tives
. I w
ould
wel
com
e th
e op
portu
nity
to m
eet w
ith y
ou a
nd fu
rther
dis
cuss
my
qual
ifica
tions
. I a
m si
ncer
ely
inte
rest
ed in
this
pos
ition
and
in le
arni
ng m
ore
abou
t Ern
st a
nd Y
oung
. You
can
con
tact
me
betw
een
the
hour
s of
8:0
0 a.
m.-5
:00
p.m
. by
phon
e at
(330
) 555
-555
5 or
any
time
by e
mai
l at j
land
ing@
stud
ent.y
su.e
du.
Than
k yo
u in
adv
ance
for y
our c
onsi
dera
tion.
Si
ncer
ely,
Je
nnife
r A. L
andi
ng
12
3 El
m S
treet
Y
oung
stow
n, O
H 1
1111
33
0-81
1-11
11
clro
bins
on@
gmai
l.com
Se
ptem
ber 2
0, 2
013
Mar
y Sm
ith, P
rogr
am D
irect
or
Che
rry
Val
ley
Soci
al S
ervi
ces
You
ngst
own,
OH
111
11
Dea
r Ms.
Smith
: I
am a
stu
dent
at
You
ngst
own
Stat
e U
nive
rsity
pur
suin
g a
bach
elor
’s d
egre
e in
Ps
ycho
logy
. M
y ex
pect
ed g
radu
atio
n da
te i
s D
ecem
ber
2013
. I
am i
nter
este
d in
ap
plyi
ng f
or t
he t
hera
peut
ic s
taff
sup
port
posi
tion
at y
our
agen
cy a
dver
tised
in
the
Sept
embe
r 201
3 is
sue
of S
ocio
logy
Tod
ay.
Thro
ugho
ut m
y co
llege
yea
rs,
I ha
ve b
een
activ
ely
invo
lved
in
a va
riety
of
soci
al
serv
ices
type
of w
ork.
I co
mpl
eted
an
inte
rnsh
ip a
t a lo
cal m
enta
l hea
lth fa
cilit
y fo
r dru
g de
pend
ent
clie
nts
and
I ha
d be
en e
mpl
oyed
as
a yo
uth
mon
itor
for
thre
e ye
ars
at a
re
side
ntia
l cen
ter f
or a
t-ris
k te
ens.
In a
dditi
on to
this
exp
erie
nce,
I se
rved
as
a vo
lunt
eer
at H
elp
Hot
line
durin
g m
y ju
nior
yea
r in
col
lege
. The
se p
ositi
ons
have
hel
ped
me
to
beco
me
fam
iliar
with
soc
ial s
ervi
ce a
genc
ies
in th
e ar
ea to
bet
ter
serv
e th
e cl
ient
s as
w
ell a
s to
dev
elop
my
orga
niza
tiona
l and
com
mun
icat
ion
skill
s w
hich
are
nec
essa
ry to
be
an
effe
ctiv
e th
erap
eutic
staf
f sup
port
wor
ker.
I am
eag
er t
o be
gin
my
prof
essi
onal
car
eer
in t
he f
ield
of
soci
al s
ervi
ces
and
wou
ld
appr
ecia
te t
he o
ppor
tuni
ty t
o m
eet
with
you
to
disc
uss
the
ther
apeu
tic s
taff
sup
port
posi
tion.
I w
ill c
all i
n on
e w
eek
to s
ee w
hen
we
may
sch
edul
e a
mee
ting.
If y
ou w
ould
lik
e to
reac
h m
e so
oner
, ple
ase
feel
free
to c
all m
e at
the
abov
e ph
one
num
ber.
Sinc
erel
y,
Cly
de L
. Rob
inso
n
Cover Letter Samples
24
Cover Letter Samples
1427
Mai
n St
reet
Y
oung
stow
n, O
H 4
4555
M
arch
7, 2
013
Ms.
Kat
hy H
into
n Su
perin
tend
ent
Har
per V
alle
y Sc
hool
Dis
trict
11
11 H
arpe
r Val
ley
Roa
d H
arpe
r Val
ley,
OH
123
45
Dea
r Sup
erin
tend
ent H
into
n:
Cur
rent
ly, I
am
a st
uden
t at Y
oung
stow
n St
ate
Uni
vers
ity p
ursu
ing
a ba
chel
or’s
deg
ree
in M
usic
Ed
ucat
ion
Pre-
K-1
2. M
y ex
pect
ed g
radu
atio
n da
te is
May
201
3. I
am
inte
rest
ed in
app
lyin
g fo
r an
inst
rum
enta
l ban
d m
usic
teac
hing
pos
ition
that
pos
ted
on y
our d
istri
ct’s
web
site
. B
esid
es te
achi
ng, I
am
al
so v
ery
eage
r to
parti
cipa
te in
the
extra
curr
icul
ar a
ctiv
ities
invo
lvin
g th
e m
usic
pro
gram
. A
stro
ng w
ork
ethi
c is
refle
cted
in m
y ab
ility
to m
eet t
he d
eman
ds o
f a ri
goro
us c
urric
ulum
in b
oth
mus
ic
and
educ
atio
n. A
t the
sam
e tim
e, I
have
als
o be
en w
orki
ng tw
enty
hou
rs a
wee
k at
a lo
cal g
roce
ry st
ore.
Th
is a
bilit
y to
bal
ance
wor
k an
d sc
hool
whi
le a
lso
mai
ntai
ning
a 3
.7 g
rade
poi
nt a
vera
ge is
a st
rong
in
dica
tor o
f my
sens
e of
com
mitm
ent.
Dur
ing
the
past
four
sum
mer
s, I w
orke
d as
a c
oord
inat
or fo
r a
spec
ial m
usic
cam
p fo
r chi
ldre
n of
all
ages
. Th
is p
ositi
on re
quire
d st
rong
org
aniz
atio
nal a
nd
com
mun
icat
ion
skill
s. A
s a c
oord
inat
or, I
dev
elop
ed p
rogr
ams,
asse
ssed
the
mus
ical
leve
l of e
ach
stud
ent,
and
prov
ided
bot
h in
divi
dual
and
gro
up in
stru
ctio
n.
I am
impr
esse
d w
ith H
arpe
r Val
ley’
s phi
loso
phy,
act
ions
, and
the
abili
ty o
f all
of th
e sc
hool
s wor
king
to
geth
er to
ach
ieve
the
goal
of s
tude
nt su
cces
s. I s
trong
ly b
elie
ve in
look
ing
at th
e la
rger
pic
ture
of
educ
atio
n an
d al
way
s put
ting
the
stud
ents
’ nee
ds a
s top
prio
rity.
Har
per V
alle
y is
a sc
hool
dis
trict
I gr
eatly
adm
ire a
s it h
as ta
ken
the
time
to o
bser
ve th
at b
igge
r pic
ture
in a
n at
tem
pt to
do
wha
t is b
est f
or
the
stud
ents
. Th
e en
clos
ed re
sum
e hi
ghlig
hts m
y ex
perie
nces
and
skill
s tha
t I b
elie
ve m
ake
me
an id
eal
cand
idat
e fo
r thi
s pos
ition
.
I wou
ld w
elco
me
the
oppo
rtuni
ty to
spea
k w
ith y
ou a
nd fu
rther
dis
cuss
my
qual
ifica
tions
, pas
sion
for
mus
ic e
duca
tion,
and
to le
arn
mor
e ab
out t
he H
arpe
r Val
ley
Scho
ol D
istri
ct.
You
may
con
tact
me
be
twee
n th
e ho
urs o
f 8:0
0 a
.m.-5
:00
p.m
. by
phon
e at
(330
) 555
-555
5 or
any
time
by e
mai
l at
peng
uins
tude
nt1@
stud
ent.y
su.e
du.
Than
k yo
u in
adv
ance
for y
our c
onsi
dera
tion.
Si
ncer
ely,
Su
san
A. B
row
n En
clos
ure
Cov
er L
ette
r Sam
ple
12
345
Mai
n A
venu
e Y
oung
stow
n, O
hio
4455
5 O
ctob
er 2
, 201
3 Ti
mot
hy M
. Will
iam
s V
ice
Pres
iden
t B
ank
of A
mer
ica
Hum
an R
esou
rces
, Nor
thw
est D
ivis
ion
P.O
. Box
370
00
Portl
and,
Ore
gon
9770
7 D
ear M
r. W
illia
ms:
I
am w
ritin
g in
ref
eren
ce t
o th
e M
anag
emen
t Tr
aine
e po
sitio
n av
aila
ble
at m
ultip
le l
ocat
ions
in
Col
umbu
s, O
hio.
I
beca
me
awar
e of
the
open
ing
thro
ugh
the
Off
ice
of C
aree
r an
d C
ouns
elin
g Se
rvic
es a
t You
ngst
own
Stat
e U
nive
rsity
. I w
ill b
e gr
adua
ting
from
You
ngst
own
Stat
e U
nive
rsity
this
Dec
embe
r, re
ceiv
ing
a B
ache
lor
of S
cien
ce in
Bus
ines
s Adm
inis
tratio
n w
ith a
n em
phas
is in
Fin
ance
. Si
x ye
ars
of fu
ll-tim
e an
d pa
rt-tim
e w
ork
in th
e fie
ld h
ave
capt
ured
my
care
er in
tere
sts
in b
anki
ng.
I rea
lized
th
at a
deg
ree
was
nee
ded
in o
rder
to fu
lfill
my
goal
of a
ttain
ing
a hi
gher
man
ager
ial p
ositi
on, s
o I p
ursu
ed m
y ed
ucat
ion
and
am n
earin
g its
com
plet
ion.
Th
roug
h m
y ba
nkin
g ex
perie
nces
and
aca
dem
ic b
ackg
roun
d, m
y co
mm
unic
atio
n, ti
me
man
agem
ent a
nd le
ader
ship
ski
lls h
ave
all b
een
stre
ngth
ened
. Th
is is
evi
denc
ed b
y m
y in
volv
emen
t in
wor
k, c
lass
es, a
nd p
rofe
ssio
nal o
rgan
izat
ions
. I
am e
ager
to le
arn
new
ski
lls a
nd id
eas,
and
striv
e fo
r res
ults
. In
res
earc
hing
you
r or
gani
zatio
n, I
was
im
pres
sed
by t
he 3
5% g
row
th r
ate
that
Ban
k of
Am
eric
a ha
s ex
perie
nced
with
in th
e pa
st th
ree
year
s. A
dditi
onal
ly, I
am
ver
y in
tere
sted
in th
e m
any
inno
vativ
e id
eas
that
yo
ur o
rgan
izat
ion
has i
mpl
emen
ted,
incl
udin
g th
e m
ento
ring
prog
ram
for f
irst y
ear e
mpl
oyee
s. Th
e en
clos
ed re
sum
e hi
ghlig
hts
my
expe
rienc
es a
nd s
kills
; add
ition
al in
form
atio
n an
d re
fere
nces
are
ava
ilabl
e up
on r
eque
st.
I w
ould
wel
com
e th
e op
portu
nity
to
mee
t w
ith y
ou a
nd f
urth
er d
iscu
ss m
y fit
at
Ban
k of
A
mer
ica.
I c
urre
ntly
live
in Y
oung
stow
n, O
hio,
but
am
pla
nnin
g to
relo
cate
to th
e C
olum
bus
area
sho
rtly
afte
r gr
adua
tion.
I w
ill b
e in
Col
umbu
s beg
inni
ng D
ecem
ber 2
0th, a
nd w
ill b
e av
aila
ble
for a
n in
terv
iew
at t
hat p
oint
. If
it fi
ts w
ith y
our s
ched
ule,
I w
ould
be
eage
r to
spea
k w
ith y
ou v
ia te
leph
one
prio
r to
that
dat
e. Y
ou c
an re
ach
me
in Y
oung
stow
n at
(33
0) 1
23-4
567
until
Dec
embe
r 19
th.
Beg
inni
ng D
ecem
ber
20th
, you
can
rea
ch m
e in
C
olum
bus
at (
614)
123
-456
7.
Add
ition
ally
, I
use
emai
l re
gula
rly a
nd c
an b
e co
ntac
ted
at a
ny t
ime
at
sric
hard
s@ya
hoo.
com
. Th
ank
you
for y
our t
ime
and
cons
ider
atio
n.
Sinc
erel
y,
Step
hen
R. R
icha
rds
Encl
osur
e
25
Cov
er L
ette
r Sam
ple
67
29 S
hado
w Ru
n Roa
d Ca
nfield
, OH
4440
6 Oc
tober
19, 2
013
Timoth
y M. D
unkin
Di
recto
r of S
ocial
Ser
vices
Co
lumbu
s Vall
ey C
are S
ervic
es
2128
Hun
tingto
n Ave
nue
Colum
bus,
OH 43
222
Dear
Mr.
Dunk
in:
I am
writin
g in
refer
ence
to th
e CA
SE M
ANAG
ER p
ositio
n av
ailab
le at
your
facil
ity.
I bec
ame
awar
e of
the
open
ing t
hrou
gh t
he O
ffice
of Ca
reer
Ser
vices
at
Youn
gstow
n St
ate U
niver
sity.
I w
ill gr
adua
te fro
m Yo
ungs
town S
tate U
niver
sity t
his D
ecem
ber,
earn
ing a
Bach
elor o
f Soc
ial W
ork d
egre
e. Fo
ur y
ears
of ful
l and
par
t-tim
e em
ploym
ent i
n the
soc
ial s
ervic
e fie
ld ha
ve c
aptur
ed m
y ca
reer
inter
ests
in ca
se m
anag
emen
t. I
reali
zed
that a
deg
ree
was
need
ed in
ord
er to
fulfil
l my
goal
of att
aining
a m
anag
erial
po
sition
. Th
erefo
re, I
pur
sued
my
educ
ation
and
am
near
ing it
s co
mplet
ion.
My w
ork,
inter
nship
, and
field
ex
perie
nces
as
well a
s my
aca
demi
c ba
ckgr
ound
, hav
e str
ength
ened
my
comm
unica
tion,
time
mana
geme
nt an
d lea
dersh
ip sk
ills.
This
is ev
idenc
ed b
y my i
nvolv
emen
t in w
ork,
class
es, a
nd p
rofes
siona
l org
aniza
tions
. I
am ea
ger t
o lea
rn ne
w sk
ills an
d ide
as, a
nd st
rive f
or re
sults
. In
rese
arch
ing y
our
orga
nizati
on, I
was
impr
esse
d by
the
multit
ude
of pr
ogra
ms a
nd s
ervic
es o
ffere
d at
Co
lumbu
s Va
lley
Care
Ser
vices
. Ad
dition
ally,
I am
very
inter
ested
in th
e ma
ny in
nova
tive
ideas
that
your
or
ganiz
ation
has i
mplem
ented
, inclu
ding t
he m
entor
ing pr
ogra
m for
first
year
emplo
yees
. Th
e en
close
d re
sume
high
lights
my e
xper
ience
s and
skills
; add
itiona
l infor
matio
n an
d re
feren
ces a
re a
vaila
ble
upon
requ
est.
I wou
ld we
lcome
the o
ppor
tunity
to m
eet w
ith yo
u and
furth
er di
scus
s my f
it at C
olumb
us V
alley
Ca
re S
ervic
es. I
curre
ntly l
ive in
Can
field,
OH,
but
am p
lannin
g to
reloc
ate to
the
Colum
bus a
rea
shor
tly a
fter
grad
uatio
n. I
will b
e in
Colum
bus b
eginn
ing D
ecem
ber 2
0th , an
d wi
ll be
avail
able
for a
n int
ervie
w at
that t
ime.
If
it fits
with
your
sche
dule,
I wo
uld b
e ea
ger t
o sp
eak w
ith yo
u via
telep
hone
prio
r to
that d
ate.
You
can
reac
h me
in C
anfie
ld at
330.1
23.45
67 u
ntil D
ecem
ber
19th .
Beg
inning
Dec
embe
r 20
th , yo
u ca
n re
ach
me in
Co
lumbu
s at
614.1
23.45
67.
Add
itiona
lly,
I us
e em
ail r
egula
rly a
nd c
an b
e co
ntacte
d at
any
time
at ka
willia
ms@
yaho
o.com
. Tha
nk yo
u for
your
time a
nd co
nside
ratio
n. Si
ncer
ely,
Katie
A. W
illiam
s En
closu
re
n Develop a separate sheet listing three to five professional references.
n Do not attach reference sheet to your resume. References should be produced only upon request.
n References should be people who know you in terms of your ability to perform the job.
n Place your name at the top of the page. You may also copy the contact informa-tion format from your resume.
n Include the following information about your references: Name Title/position Company/organization Address Phone number(s) Email (if your reference checks
his/her email regularly)
SECTION 4 Reference Pagen List references in the order you wish
them to be contacted. Strongest refer-ences should be listed first.
n Make sure you ask permission before listing references.
n Provide all references with a current copy of your resume.
n Periodically remind your references that you are applying for positions. This will help them to be prepared in the event a prospective employer contacts them.
n If you need reference letters, give your references at least two weeks notice to compose a letter. You might want to consider having your references prepare letters before you begin your job search so you will have them when necessary.
n Always thank your references and keep them informed of your job status.
Sample Reference Sheet
Mary B. Smith 1034 Summit Avenue, Youngstown, OH 44555
(330) 941-5555 [email protected]
References Mr. John Preston General Manager Success Industries 411 S. Pine Street Youngstown, OH 44555 (330) 759-5555 [email protected] Ms. Linda Crawford Senior Auditing Supervisor Jones and Green, Inc. 102 N. Main Street Warren, OH 44505 (330) 759-8888 [email protected] Ms. Carole Sunate Manager Leitzenger corporation 1234 Main Street Clearland, OH 44552 (330) 556-6666 [email protected] Mr. Stephen Richards Human Resources Manager Bank of America 456 S. Main Street Youngstown, OH 44555 (330) 792-1111 [email protected]
KATIE A. DUNCAN1333 AUSTIN STREETWARREN, OH 44485
330.393.8990 [email protected]
REFERENCES
MR. JAMES WEAVER, LISW Assistant Director
Trumbull County Children Service Board 412 S. Broad Street Warren, OH 44423
MS. DANIELLE M. SMITH, LSWSenior Social Worker
Coleman Professional Services 5555 Brook Street Warren, OH 44423
DR. KENNETH G. GREENBERG, LISWProfessor – Department of Social Work
Youngstown State University One University Plaza
Youngstown, OH 44555 330.941-3000
26
27
Your Address Your City, State, Zip Code Date Name Title Company Address City, State, Zip Code Dear Mr./Ms. Last Name: I very much enjoyed speaking with you about the opportunity to work with your company in the role of sales executive. My experience in sales and management seem to be a good match for the position you described. The organization of your sales teams is forward thinking, and I believe, one where I could contribute a great deal. I bring with me to the position an extensive knowledge of the market and strong communications skills. In addition, my ability to motivate a team while working within budget will provide your company with an edge over others in the market. Thank you for taking the time to speak with me. If you have any additional questions, please feel free to contact me. I look forward to hearing from you about this position. Best Regards, Handwritten Signature (mailed letter) Typed Signature Enclosure
The thank-you letter does make a difference. During the job search, it is imperative to stand out among prospective candidates. This follow-up correspondence shows that a candidate is sufficiently motivated to exert a little extra effort and is polished enough to know how to do so. Basic professional etiquette suggests that a thank you letter after an interview is ideally sent within 24 hours following the interview.
Traditionally, thank you letters should be typed. However, depending on your relation-ship with the person who interviewed you, a handwritten note on professional stationary or a note card might also be appropriate in certain situations.
It is best to keep this letter brief and concise. If possible, reiterate a point of interest discussed during the interview, confirm follow up proce-dures, and remember to express your thanks.
Thank You Letter Example
SECTION 5 The Thank You Letter
28
SECTION 6 Social Media in Your Job SearchSocial media is a great way to stay in touch with friends and relatives, but it also can be a useful tool in your job search. Employers are using social media sites like LinkedIn, Twitter, Facebook, and YouTube to both promote their organizations and connect with potential job candidates.
While social media can help you research em-ployers (critical to your job-search success), be sure to use it more actively—as a way to connect with potential employers. By following a few ba-sic tips, you can use social media to get in front of hiring managers.
Get NoticedThere are a few key points to keep in mind when using social media as a job-search tool.
Create a Profile That Gives a Positive Impression of YouThink of it as your online resume: What do you want it to say about you? Hiring managers can get a stronger sense of who you are, and if you’re a potentially good fit for their company, through your profile.
Be Aware of the Keywords You Include in Your ProfileThis is particularly true for sites focused on professional networking, such as LinkedIn. Many employers do keyword searches to find profiles that contain the skill sets they’re seeking in potential hires.
Don’t Include Photos, Com-ments, or Information You Wouldn’t Want a Potential Employer to See
Don’t Mix Personal With ProfessionalThe social media you use in your job search has to present you as a potential employee—not as a friend. Follow the rules for writing a resume.
Make Sure Your Profile Is Error-FreeYou wouldn’t offer up a resume rife with mis-spellings, would you?
Choose Appropriate Contact InformationYour e-mail address or Twitter handle should be professional—a simple variation on your name, perhaps—rather than suggestive or offensive.
ConnectMany organizations have embraced social media as an extension of their hiring practices, and provide information that you can use to research the organization and connect with hiring manag-ers and recruiters.
n Check your college/university’s social media groups: Many times, employers join such groups.
n Check social media groups that are focused around your field of interest or career.
n Search for the social media pages, profiles, and videos of organizations that interest you. Many organizations post job descriptions, information about salaries, and more.
n Ask questions. Even something as broad as “Is anyone hiring in [industry]?” may bring responses, and asking questions about a specific organization—“What’s it like to work at Company X?” can give you insight into the organization and its culture.
Stay ConnectedKeep in touch with recruiters or other decision makers you may interact with in cyberspace.There may not be an available opportunity at their organization right now, but that could change, and you want to be considered when it does.
Finally, in addition to maintaining your network, use social media to build your network. Don’t just establish a social media presence—work it. Reach out. Interact. You will get out of social media what you put into it.Courtesy of the National Association of Colleges and Employers.
29
Job searching is a full-time job, requiring a significant time commitment. Reports suggest that to be successful, a job seeker should spend at least 2-4 hours per day, 6 days a week in active job searching. The number of hours devoted to searching will impact the length of your job
search, but set realistic timelines for yourself. The actual amount of time spent will depend upon yourself – for example, if it takes you one hour to write one cover letter, then two hours per day may not be enough time to effectively address all of your job leads.
8 StepS fOr JOB Search SucceSS
Deciding When and How To Start
n Don’t wait until you graduate or are unemployed. The saying “It’s a lot easier to find a job when you’re working” is true – the extra pressure of being unem-ployed often times negatively impacts a job seeker’s attitude, which employers can sense.
n In order to make your job search easier, consider researching the following topics before sending out your first resume:
n Knowledge of yourself – Determine your relevant quali-ties and skills, and know how to most effectively articulate them to employers. Ask yourself: 1.) Can you define your career goals in terms of the next 2 years? 10 years? Lifetime? 2.) Can you describe your strengths and weaknesses? 3.) Have you de-fined your salary requirements?
Knowledge of employment and employers - Determine the types of position(s), industry(s), and names of employers you wish to target in your job search. Research at least 3 different position titles for which you meet qualifications. Set a targeted geographic area for your job search.
Knowledge of the job market – Having current information on the job market and occupational trends (both nationally and locally) will assist in setting realistic goals and developing an effective job search plan. Job
STEP ONE
markets can vary according to geographic region and are reac-tive to events such as politics, natural disasters, international policy, etc.
Knowledge of job search strategies – Create a comprehensive job search plan that utilizes a combination of strategies in order to best source employment opportunities.
Defining a Career Objective & Identifying a Job Goal
A career objective identifies the career path or direction you want to take both short and long term. It provides focus in targeting employers and marketing your strengths. Example: My career objective is
to work in the financial industry in a position that will eventually lead to an executive-level opportunity.
A job goal specifically defines the type of position that you are seeking. Job goals help you to iden-
tify which industry or type of organization you are seeking and determine the responsibilities or functions you want to perform.
Example: My job goal is to secure a Management Trainee position where I will learn the fundamen-tals of the banking industry while contributing to the growth and development of a major corporate financial lender.
STEP TWO
SECTION 7 Job Search Strategies
Identify Target Employers
n Once you determine your geographical limitations, investigate which organiza-tions in that area offer the kind of op-portunities you are seeking.
n Utilize the following resources to identify potential employers:
n Internet researchn Network with friends & acquain-
tancesn Professional association publica-
tionsn Chamber of Commercen Local business publications
(Business Journal) and newspa-pers (Wall Street Journal)
Develop Effective Marketing Materials
n Customize your resume for each differ-ent industry.
n Customize your cover letter for each separate company/organization.
n Make sure to have all of your correspon-dence proofed by a friend, professor, or advisor.
Apply to Open Position Postings
n In today’s challenging job market, it is important to source and apply to as many positions as you are qualified/interested. If you don’t apply, you won’t receive an offer!
n Use a variety of job search techniques – don’t rely only on internet or newspaper classifieds
n Also consider using: PenguinLink database, departmental bulletin boards, professional publication newsletters, networking, etc.
n Don’t procrastinate! Many employers start scheduling interviews as soon as the position is listed - so the candidates who apply early have an advantage.
Initiate Contact
n Telephone calls, letters, and personal contacts can all show your interest in working for your target organization(s).
n When contacting an employer, keep the tone of the meeting professional but light - you want to be viewed as asser-tive but not aggressive.
n Although initiating contact can make you stand out from other applicants, always respect the employer’s wishes. For example, do not call or email if the or-ganization specifically states “no phone calls please.”
Maintain a Positive Attitude
n Remember that rejection is built into the job search process – learn from it and move on to find the right opportunity.
n Employers can detect frustration and/or desperation in candidates - seek out support from friends, family, faculty, and YSU staff to help you stay motivated.
Consider Conducting an Informational Interview
An informational interview is a 30-60 minute conversation with a professional who is in a job or industry of interest. In this meeting, you will interview the professional in order to collect information about his/her job, industry, qualifications, as well as job search advice. This type of interview is not for employment, but rather to help you learn about career options.
In order to prepare for your informational interview, research the industry and com-pany of the professional. Develop a list of questions that will help facilitate the inter-view. Some sample questions that you can ask include:
STEP THREE
STEP FOUR
STEP FIVE
STEP SIX
STEP SEVEN
STEP EIGHT
30
31
n How did you enter this line of work? n What kind of education or training is
required? n What do you like most or least about
your job? n What career growth is possible in this
industry?n How can I best prepare for this type of
work?n What advice would you give to someone
entering the field?n What are the ideal qualifications for an
entry-level position? How can I further enhance my candidacy?
n Do you know of anyone else that I could speak with or anyone that may be seeking candidates with my qualifications?
Sample Informational Interview EvaluationTo help you evaluate the information discovered during your informational interviews, consider creating an evaluation table. Immediately following your informational interviews, record your thoughts and perceptions about the information learned.
Sample Evaluation Form: Job Title: Company Name: Interviewee Name: Date:
Areas of Evaluation Your Thoughts, Insights & Opinions
What did you like most about the position, industry, and career?
What did you like least about the position, industry, and career?
What did you learn about job responsibilities? Include daily, monthly and annual duties.
What are the preferred qualifications for this type of position? Include education, experience, and skill sets.
What qualifications do you lack? How can you realistically gain these qualifications?
Who else should you speak with regarding this career path?
As a result of your evaluation, are you interested in this position and/or industry? _______________
32
JOB Search: SOurcing Open pOSitiOnS
n 2 types of open positions exist in the job market.
n Posted positions – advertised by the employer.
n Hidden job market – positions that are not publicized by the employer.
Posted Positions:n Job search strategies for posted positions
include:n Newspaper classifieds – print
and online versionsn Online job databases/job search
websites – both general and industry specific
n Company websitesn Magazines, journals, trade news-
lettersn Professional associations –
websites, employment clearing-houses, publications
n University Career Services – PenguinLink, campus recruiting, resume referrals
n Job Fairsn Listservs/mailing listsn Department bulletin boardsn Faculty connectionsn Temporary agenciesn Head hunters
Hidden Job Market:n Approximately 80% of positions are not
advertised - the “hidden job market.”n Reasons employers choose not to
advertise positions vary including: n Other jobs have higher priority
for being filled.n The job is slated for budget
approval, but not yet approved.n Management is too busy to
search for a needed employee.n Advertising position is too
financially costly for employer.n Management prefers hiring from
referrals.n Pursuing hidden jobs is well worth the
effort because your competition may not be aware of the opportunities.
n Job search strategies for the hidden job market include:
n Networkingn Informational interviewingn Alumni contactsn “Cold calling” - Cold calling is the
process of calling or visiting an organization in which you don’t know anyone.
n Direct applicationn Yellow pages of phone bookn News articles (find out which
organizations are new or expanding)
Office of Career Services Youngstown State University
PenguinLINK: Your Link to Jobs, Interviews & Recruiting Events PenguinLINK is an online recruiting system that is designed to connect YSU students and alumni with employers. Employers post full- or part-time professional opportunities as well as internship and co-op opportunities for students to view and apply. Through PenguinLINK you will be able to upload your resume and cover letter, view and apply for job postings and on-campus interview days, view employers participating in career fairs, and much more!
Recruiting services available through the PenguinLINK include:
Resume Books: Upload your resume to PenguinLINK to be included in Resume Books sent to
employers who are actively recruiting open positions. Uploading your resume also allows employers to “search” resumes of YSU students and alumni.
On-Campus Interviews (OCI): Employers visit the YSU campus to conduct interviews for full-time professional positions and internships in our interviewing suites, located inside the Office of Career Services. Interview times are available throughout the academic year and employer visits are actively promoted to students, alumni, and faculty.
o On-Campus Interview dates usually occur from mid-September through November for Fall
semester and mid-January through May for Spring semester.
Career Fairs: This is your chance to network with employers and engage in face-to-face contact with recruiters looking to hire bright individuals. The Office of Career Services sponsors two career fairs throughout the academic year: one in the fall semester and one in the spring semester. Watch PenguinLINK for dates and employers attending!
Information/Recruiting Sessions: Employers host Information Sessions on campus to promote their organization or upcoming interview dates. Many times, employers will discuss job openings within their organization and accept resumes during these events.
Recruiting Tables: Employers set up Recruiting Tables to increase their organization’s visibility, distribute company literature, informally meet potential job candidates, and accept resumes for open positions. Be on the lookout for these tables throughout Kilcawley Center or in the lobby of your college.
Connect with Hiring Employers!
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YSU Job Search Resources Office of Career Services
Youngstown State University
PenguinLINK: Your Link to Jobs, Interviews & Recruiting Events PenguinLINK is an online recruiting system that is designed to connect YSU students and alumni with employers. Employers post full- or part-time professional opportunities as well as internship and co-op opportunities for students to view and apply. Through PenguinLINK you will be able to upload your resume and cover letter, view and apply for job postings and on-campus interview days, view employers participating in career fairs, and much more!
Recruiting services available through the PenguinLINK include:
Resume Books: Upload your resume to PenguinLINK to be included in Resume Books sent to
employers who are actively recruiting open positions. Uploading your resume also allows employers to “search” resumes of YSU students and alumni.
On-Campus Interviews (OCI): Employers visit the YSU campus to conduct interviews for full-time professional positions and internships in our interviewing suites, located inside the Office of Career Services. Interview times are available throughout the academic year and employer visits are actively promoted to students, alumni, and faculty.
o On-Campus Interview dates usually occur from mid-September through November for Fall
semester and mid-January through May for Spring semester.
Career Fairs: This is your chance to network with employers and engage in face-to-face contact with recruiters looking to hire bright individuals. The Office of Career Services sponsors two career fairs throughout the academic year: one in the fall semester and one in the spring semester. Watch PenguinLINK for dates and employers attending!
Information/Recruiting Sessions: Employers host Information Sessions on campus to promote their organization or upcoming interview dates. Many times, employers will discuss job openings within their organization and accept resumes during these events.
Recruiting Tables: Employers set up Recruiting Tables to increase their organization’s visibility, distribute company literature, informally meet potential job candidates, and accept resumes for open positions. Be on the lookout for these tables throughout Kilcawley Center or in the lobby of your college.
Connect with Hiring Employers!
Office of Career Services Youngstown State University
PenguinLINK: Your Link to Jobs, Interviews & Recruiting Events PenguinLINK is an online recruiting system that is designed to connect YSU students and alumni with employers. Employers post full- or part-time professional opportunities as well as internship and co-op opportunities for students to view and apply. Through PenguinLINK you will be able to upload your resume and cover letter, view and apply for job postings and on-campus interview days, view employers participating in career fairs, and much more!
Recruiting services available through the PenguinLINK include:
Resume Books: Upload your resume to PenguinLINK to be included in Resume Books sent to
employers who are actively recruiting open positions. Uploading your resume also allows employers to “search” resumes of YSU students and alumni.
On-Campus Interviews (OCI): Employers visit the YSU campus to conduct interviews for full-time professional positions and internships in our interviewing suites, located inside the Office of Career Services. Interview times are available throughout the academic year and employer visits are actively promoted to students, alumni, and faculty.
o On-Campus Interview dates usually occur from mid-September through November for Fall
semester and mid-January through May for Spring semester.
Career Fairs: This is your chance to network with employers and engage in face-to-face contact with recruiters looking to hire bright individuals. The Office of Career Services sponsors two career fairs throughout the academic year: one in the fall semester and one in the spring semester. Watch PenguinLINK for dates and employers attending!
Information/Recruiting Sessions: Employers host Information Sessions on campus to promote their organization or upcoming interview dates. Many times, employers will discuss job openings within their organization and accept resumes during these events.
Recruiting Tables: Employers set up Recruiting Tables to increase their organization’s visibility, distribute company literature, informally meet potential job candidates, and accept resumes for open positions. Be on the lookout for these tables throughout Kilcawley Center or in the lobby of your college.
Connect with Hiring Employers!
How to Navigate the
PenguinLink System
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PenguinLINK Quick Reference
Your PenguinLink Account:
YSU STUDENTS: An account has been created for you. To access your account, log into the YSU Portal and click the PenguinLINK Job Board link under e-Services for Students. (See picture below).
YSU ALUMNI: To create an account in PenguinLINK:
o Go to the Career Services website at web.ysu.edu/careerservices o Click PenguinLINK for Alumni o Under the Register section, click the gray Register button and fill in the appropriate fields
Use your full email address (ex. [email protected]) The registration password is: penguin01
YSU STUDENT LOGIN
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PenguinLINK Quick Reference Posting Your Resume and/or Cover Letter on the PenguinLINK Recruiting System:
RESUME: It is important to post your resume on the system. Once your resume has been reviewed and approved by YSU Career Services, you will be able to apply online to positions and campus interviews posted on the site. In addition, employers searching through our resume database and online resume books will be able to view your information.
Once you have your resume created and are ready to upload it to the database, click the
“Documents” tab located near the top of the screen. Then click on the “Add New” button.
To Upload a File: On the Student Document screen –be sure to label your document and choose Resume for the Document Type. Then simply click Browse to locate and upload your document, then click Submit.
Once you post your resume, it will be reviewed by a Career Coordinator. Within a short time you will
receive email notification informing you that it has either been approved, or it has not been approved and revisions are needed. You may upload multiple versions of your resume. *If you upload more than one resume - Be sure to click “Make Default” for the resume that you want to be your primary resume. This resume will automatically attach when you apply for a job, unless you choose a different resume. It is also the resume that will be included in all resume books requested by employers.
COVER LETTER: to upload a Cover Letter, click the “Documents” tab located near the top of the
screen. Then click on the “Add New” button.
To Upload a File: On the Student Document screen –be sure to label your document and choose Cover Letter for the Document Type. Then simply click Browse to locate and upload your document, then click Submit.
OTHER DOCUMENTS: You may also upload additional documents that are not resumes or cover
letters. You can upload any file that is in Microsoft Word, or Adobe PDF, such as writing samples, unofficial transcripts, etc. Simply follow the same directions outlined for Resumes and Cover Letters.
o Please note that cover letters and other documents are not subjected to the approval process and can be immediately accessed once they are uploaded.
To Edit Your Personal Information:
Once logged into the system, click on the “Profile” tab at the top of the screen.
Here you can edit any information that you would like to change. Once finished, click on the “Submit” button at the bottom of the screen. This saves any information that you just entered.
To change your Password o Click the “Profile” tab o Click the “Password/Preferences” tab
o Fill in the appropriate information and click the “Submit” button at the bottom of the screen.
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How to Navigate the
PenguinLink System
PenguinLINK Quick Reference Searching for Jobs:
Once logged into the system, there are 2 ways to search for jobs: 1. On the right side of the screen, there is a “Find a Job” shortcut. Click your desired option. 2. You can click the “Jobs” tab, located at the top of the screen, to search for jobs.
o To choose positions that are posted locally, click on CSM Jobs.
o To choose positions that are posted nationally, click on NACElink Extended Job Search.
You can search by the following fields: o Show Me: you can choose – All Jobs & Interviews, All Job Listings, Interviews I Qualify For. o Position Type: you can choose from listing of position types o Keywords: you can type in a key word to search o Note: the fewer requirements you enter, the more jobs that will be found. Keep your search basic. o If you would like to designate a specific geographical area, go to the “Jobs located within:” area
and enter a number for the number of miles around your preferred zip code. Then enter the zip code in the zip code field.
o Once you have decided on the search criteria, click the Search button. o You can also search for more detailed information by clicking the Advanced Search button and
entering the desired criterion.
You will see a list of positions that is generated from the requirements that you entered. To view a position, click on the job title or place your cursor over the binoculars icon to see a snapshot of the job posting. To see all details of the posting, click the View Complete Job Details button.
To view information about the organization, click on the employer name. To apply for a specific position:
Underneath the job title, you will see an APPLY button.
To apply for a specific job, click the APPLY button o If you have only one resume uploaded in PenguinLINK, you will be directed to the full job description
window. Click the APPLY button to apply for this job. o If you have more than one resume uploaded in PenguinLINK, an APPLICATION STATUS window
will appear. This is where you will choose the resume that you wish to attach. As previously mentioned, if you have uploaded more than one resume, your default resume
will automatically populate the resume field. If you want to switch to a different resume, simply click the drop-down menu and choose the appropriate resume.
o You can also attach a Cover Letter (only if requested by the employer) by clicking the “Add New” button.
After you have made your selection(s), click the “Submit” button.
PenguinLINK Quick Reference Applying to Interviews for On-Campus Interviewing:
Click on the Employers tab In the On-Campus Events section, click YES
Click the Search button
A list of all organizations who have scheduled On-Campus Interviews will populate at the bottom of the
screen: In the column labeled On-Campus you will see the dates of all On-Campus Interviews. To apply, click the date for the appropriate organization.
o Under the Application Status section: Check to make sure the resume that you want to use is populated in the Resume field.
o If the resume that appears in the Resume field is correct, click the Submit button. Creating a Search Agent:
A search agent will email you each job that matches your search criteria as soon as it has been posted. Once logged into the system, click on the Jobs tab, then click on CSM jobs
Click the Advanced Search tab and select locations, positions types, etc. to run a combination search for the
jobs list. o Note: Put a √ in the box next to Save as: and name your search in the Save as field.
Click the Submit button. Your search will now be saved under the Search Agents tab. You can view the search agents that you have
saved by clicking on the Search Agents tab. o To enable the search, click the Schedule button and under Enabled, checkmark Yes. o Choose the Period and Multiple that you prefer. o Click Submit button
You will receive emails according to the criteria that you chose
To RSVP for Events:
Once logged into PenguinLINK, on the Home page, click the Events tab
To apply for Information Sessions o Click the Information Session tab o Click the date under the Information Session Start Date/Time column o Click the RSVP button
To View Information about Career Fairs Once logged into PenguinLINK, on the Home page, click the Events tab
o Click the Career Fairs tab o Click the appropriate Career Fair link under the Fair column
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PenguinLINK Quick Reference Applying to Interviews for On-Campus Interviewing:
Click on the Employers tab In the On-Campus Events section, click YES
Click the Search button
A list of all organizations who have scheduled On-Campus Interviews will populate at the bottom of the
screen: In the column labeled On-Campus you will see the dates of all On-Campus Interviews. To apply, click the date for the appropriate organization.
o Under the Application Status section: Check to make sure the resume that you want to use is populated in the Resume field.
o If the resume that appears in the Resume field is correct, click the Submit button. Creating a Search Agent:
A search agent will email you each job that matches your search criteria as soon as it has been posted. Once logged into the system, click on the Jobs tab, then click on CSM jobs
Click the Advanced Search tab and select locations, positions types, etc. to run a combination search for the
jobs list. o Note: Put a √ in the box next to Save as: and name your search in the Save as field.
Click the Submit button. Your search will now be saved under the Search Agents tab. You can view the search agents that you have
saved by clicking on the Search Agents tab. o To enable the search, click the Schedule button and under Enabled, checkmark Yes. o Choose the Period and Multiple that you prefer. o Click Submit button
You will receive emails according to the criteria that you chose
To RSVP for Events:
Once logged into PenguinLINK, on the Home page, click the Events tab
To apply for Information Sessions o Click the Information Session tab o Click the date under the Information Session Start Date/Time column o Click the RSVP button
To View Information about Career Fairs Once logged into PenguinLINK, on the Home page, click the Events tab
o Click the Career Fairs tab o Click the appropriate Career Fair link under the Fair column
creating a JOB Search actiOn plan
The creation of a Career Action Plan can assist you with a structured and organized approach to searching for an entry-level position or internship. Your Career Action plan should consist of the identification of your short-term and long-term career goals along with alternate plans should your first career choice become unattainable. For your long-term career goal, list the type of position that you desire to be in within 5 years after graduation (i.e.: Sports marketing and sales manager for NBA team). After identifying your long term career goal, list 3 different short term career goals that can assist navigating your career path towards your long term goal. (i.e.: Plan A: Internship with Cleveland Cavaliers; Plan B: Volunteer with Akron Aeros; Plan C: Student Assistant with YSU Athletics)
Use the worksheet below to begin developing your personal Career Action Plan:
MY CAREER ACTION PLAN
My Long Term Career Goal: (where I want to be in 5 years)
My Short Term Job Goal – Plan A Target Employers
My Short Term Job Goal – Plan B Target Employers
My Short Term Job Goal – Plan C Target Employers
Areas of Weakness in My Qualifications: Ways to Obtain Lacking Qualifications
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Information:Career fairs can be a valuable tool in your job search plan; however be sure to maximize these events to their fullest potentials. The following tips can ensure that you are making the most of college and community career fairs:
Research: Many job-seekers go to career fairs to “see the sights” and are not prepared to interview.
n Get a huge jump on the competi-tion by getting a list of the compa-nies attending the fair and doing some research on each of the companies you want to interview with.
n While all of the recruiters will have company literature at their booths at the fair, you often can’t access those until after the interview. With so much information about companies on the web, there is no excuse not to do your homework.
Resumes: Create the ideal resume – it should be short, sharp, and digestible in a 30 second reading by an employer.
n Make sure yours is one that is memorable but totally profes-sional. Use good quality resume paper.
n Forget pictures, graphics, colored paper, funky print styles – they don’t leave a positive impression and they aren’t scannable. Most major employers today will scan your resume into an automated applicant tracking system that can mean quicker retrieval for current or future interviews.
n Bring lots of resumes to the fair, at least two for each company for which you have interest. If you have multiple interests or job objectives, make sure you bring enough of each version of your resume.
Take the Event Seriously: It is an interview. You are making that all-impor-tant first impression.
n Only a small percentage of hun-dreds of interviewees will stand out at the end of the event. Make sure you are one of them.
n Dress well, practice your best handshake, award-winning smile and make eye contact!
Interviewing: You may only have 2 to 5 minutes to market your-self and protect yourself from being screened, thus you need to make the most of your time.
n Many experts suggest that you de-velop a one-minute “commercial” that highlights the key benefits that you can offer the organization and then use this at the beginning of the interview.
n Also remember the three keys to all interviews: make eye contact, offer a firm handshake, and show enthusiasm.
n You should also prepare answers to interview questions just as you would any other employment interview. The most common question you will face is some-thing along the lines of “what are you here for today?” Seems like an easy question to answer, especially if you’ve done your homework – you can tailor your answer to your interest and the company’s interest, thereby mar-keting yourself. Make sure you also have some questions ready to ask the interviewer.
n A great concluding question for you to ask is, “What do I need to do to obtain a second interview with your firm?”
n Make sure to avoid poor commu-nication habits, such as fidgeting, rocking, chewing gum, etc.
tipS fOr SucceSS at a career/JOB fair
Ask Questions Directly, Politely, and Concisely:Your goal is to get a second interview, “in house” this time, so you don’t have to play all your cards on the first round.
n If you are genuinely interested, let them know. “I am quite excited about the possibilities your com-pany offers, and I think I have the talent to help you achieve your goals… What do I need to do to arrange a second interview?”
n This isn’t “pushy”; it is flattering and says you are professionally assertive. Ask them how they rate your credentials and “fit” com-pared to other candidates they are seeing. Asking for an honest appraisal is one of the best ways to raise it a notch!
Attire:Conservative business attire is essential because image and first impressions are critical.
As with any situation where you find yourself with a potential employer, job seekers must be prepared to ask insightful questions of recruiters at job and career fairs. There are 4 categories of questions you can ask recruiters at career and job fairs. Each category of questions has a spe-cific strategy. Which questions should you ask? It depends on the recruiter, on your interest and knowledge of the company, and how much time you have with the recruiter.
Strategic Comeback Questions:These questions are designed to give job seekers the chance to respond to the recruiter’s answer with a positive spin on how you perfectly fit (and ideally exceed) what the company is looking for in an employee.
n What kinds of skills and experi-ence do you look for in the employees you hire?
n What are the characteristics of your most successful employees?
n Are graduate degrees important to advancing within your organiza-tion? Which ones?
n Know what the expected attire of your profession is and dress ac-cordingly. It is always better to be overdressed than underdressed.
Follow-Up: Follow-up is very important! You would be sur-prised at how few job-seekers actually take the time to follow-up their career fair interviews, thus when you do it, you will get an edge over the many others who do not.
n Write a thank you note and mail it the next day to the address on the recruiter’s business card. In the letter, thank the recruiter for his/her time, restate your interest and qualifications for the position; reiterate your interest in a second interview, and make a promise to follow-up the letter with a phone call (and then make sure you do in fact call). You should probably enclose another copy of your resume to be sure.
QueStiOnS tO aSk at career/JOB fairS
n Which courses or experiences do you suggest to be a successful candidate?
Strategic Planning Questions:These are questions designed to give the job seeker more information and knowledge about the hiring process for each particular employer.
n What kind of entry-level positions (or internships) exist within your organization?
n Does your company hire on a continual basis or just at certain times of the year?
n How long does the hiring process take? What does it consist of?
n What percentage of applicants are eventually hired? What is the retention rate?
Key Company Information:These questions are designed to provide you with inside information you need to know when making a decision about the attractiveness of each potential employer. Remember, a job fair is a 40
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two-way street and you should be evaluating these companies as much as they are evaluating you.
n Are there specific career tracts within the organization? In other words, what can a typical employ-ee (for the position I am seeking) hired in your division expect to be doing 2, 5, or 10 years after hiring?
n What is your organization’s culture like?
n How many years does the typical employee stay with the company?
n Are there opportunities for ongo-ing training through your organiza-tion?
n Do you expect your employees to relocate? How much travel is involved?
Recruiter Information:Some experts advise not asking the recruiter personal questions relating to his/her job, but especially if the recruiter is an alumni of your university – or you have some other personal connection – these questions are fine. Even if there is no connection, these questions can be asked – and their answers can provide you with some critical insights.
n What made you choose this com-pany and why do you stay?
n How long have you been with the company?
n What’s the one thing that most surprised you about this company?
Hansen, Randall S. PhD. “The Ten Keys to Success at Job and Career Fairs”. Quintessential Careers. 18 June 2009. http://www.quintcareers.com/job_career_fairs.html
Hansen, Randall S. PhD. “Questions To Ask At Career and Job Fairs”. Quintessential Careers. 18 June 2009. http://www.quintcareers.com/career_fair_questions.html
dO yOu have yOur “elevatOr Speech” ready?
Introduce Yourself to Employers in 60 SecondsYou step into the career fair and make your way toward a representative from the top-ranked company on your job-search list. What can you say and do during the next 60 seconds to make this recruiter want to explore hiring you?
Hit them with your one-minute introduction!
Follow the formulaUse the following formula to build your 60-second introduction:
n Namen Class (senior, junior, sophomore)n Majorn Opportunities that you are
seekingn Relevant experience (work,
internship, volunteer work)n Highlights of skills and strengthsn Knowledge of the company
Tailor your introduction to each employer you approach based on research and knowledge of each company. (Here’s where to start: Get a list of the employers attending the career fair from your career center, and check out their websites for information about products, services, and opportunities.)
Practice to perfectionPractice your introduction so that you can move on to the important next step – the interview. Add positive nonverbal communications – eye contact, facial expressions, body language, and posture. Practice with a mirror, a friend, and/or a career services staff member.
Ask a great questionNext, make yourself memorable by asking a question about the company. (These questions are based on information you’ve found in your research.)
n “Could you tell me about the new (product) you are developing?”
n “Could you tell me more about your financial management training program?”
n What type of projects do your interns work on?”
Avoid the following:n Asking what the company doesn Asking if the company has any
jobsn When asked what type of
position you are seeking, saying you would be willing to do anything at the company
Information courtesy of the National Association of Colleges and Employers
Be Prepared n Know yourself. Review your strengths,
weaknesses, skills, career goals, etc. Be able to articulate why the employer should hire you. Before your interview, be able to say “YES” to the following statements.
n Can you discuss your career goals and how employment with a par-ticular organization fits into them?
n Do you know what skills you will bring to the job and in what ways you will be an asset to the organiza-tion?
n Can you be clear, complete and concise in answering direct ques-tions?
n Can you turn negative qualities in yourself or your background into positive statements?
n Are you enthusiastic about the organization/job?
n Do you have at least one positive thing to say about your education and your former employers?
n Can you listen to a non-stop talker yet “fill in” for a quieter interview-er?
n Is your attitude 100% sincere? Is it focused 100% on the positive?
n My first goal is to secure a job offer. My second goal is to examine fac-tors (money, working conditions, etc.) that will help me decide if I should accept the offer.
n I am aware that many personality questions (sincerity, tactfulness, enthusiasm, etc,) are being an-swered indirectly while I am directly answering other specific questions.
n Know the employer. Research the organi-zation and position. Check the Internet for the organization's homepage.
n Schedule a mock interview with Career Services or practice interviewing with a friend.
Before the Interview n Confirm interview time, place and with
whom you will be meeting, including titles. Be sure to get directions and ask about
where to park and the cost.n Bring extra resumes and other relevant
materials that show what you’ve accom-plished.
n Be well groomed; dress neatly and profes-sionally.
n Arrive about 15 minutes early so you aren’t rushed and have time to collect yourself before the interview.
n Be aware that once you arrive in the parking lot, you may be observed by or have the opportunity to interact with employees from the organization. Be friendly and act professionally!
n Be sure to show respect and courtesy to all levels of employees with which you interact. They may get asked for input on candidates for the position.
During the Interview n Be confident and enthusiastic. This will
come more easily if you are well prepared.n Be honest, be yourself. Many
hiring decisions are made based on personality and fit, since several candidates may actually be well qualified for the position.
n Listen - follow the lead of the interviewer. Never interrupt the interviewer. Be sure that you understand the question asked, or ask him/her to clarify it for you. If you need to pause and take a few minutes to collect your thoughts before answering a question, do so.
n Ask intelligent questions. Prepare your questions ahead of time and ask for clarification on in-formation told to you during the interview that wasn’t specific.
n Clarify follow-up procedures. Who calls whom, and by when.
After the Interview n Send a thank you letter ideally within 24
hours. n Keep records about the interview, with
whom you talked, and timelines for fol-lowing up.
general ruleS fOr interviewing
SECTION 9 Interviewing
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n Let your roommate(s) know you are in a job search, so they can answer the phone professionally.
n Try to relax. Take some deep breaths before answering.
n Be mentally prepared to interview. Smile when answering the phone and speaking to the interviewer.
n Don’t smoke, chew gum, eat, or drink. Speak slowly and enunciate clearly.
n Keep water handy to wet your mouth.n Control background noise such as TV, CD
player or roommate(s).n Disable call waiting temporarily.
17 What qualifications do you have that make you think you will be successful in business?
18 How do you determine or evaluate suc-cess?
19 What do you think it takes to be success-ful in a company like ours?
20 In what ways do you think you can make a contribution to our company?
21 What qualities should a successful man-ager possess?
22 Describe the relationship that should exist between supervisor and those reporting to him or her.
23 What two or three accomplishments have given you the most satisfaction? Why?
24 Describe your most rewarding college experience.
25 If you were hiring a graduate for this posi-tion, what qualities would you look for?
26 Why did you select your college or univer-sity?
27 What led you to choose your field or major study?
28 What college subjects did you like best? Why?
29 What college subjects did you like least? Why?
30 If you could do so, how would you plan your academic study differently? Why?
31 What changes would you make in your college or university? Why?
32 Do you have plans for continued study? An advanced degree?
telephOne interview tipS
50 QueStiOnS MOSt Often aSked By eMplOyerS during interviewS with cOllege SeniOrS
n Have a pen and notepad, information you found out about the employer, and your resume in front of you for handy reference.
n Take your time. It’s acceptable to collect your thoughts before responding.
n Use the person’s title (Ms. or Mr.). Use first name only if they prefer.
n Don’t interrupt the interviewer.n Give concrete examples of your achieve-
ments.n After you thank the interviewer for the
phone interview, ask if it would be possible to schedule an in person interview.
n Send a thank you letter within 24 to 48 hours which reiterates your interest in the position.
1 What are your long-range and short-range goals and objectives, when and why did you establish these goals and how are you preparing yourself to achieve them?
2 What specific goals, other than those related to your occupation, have you established for yourself for the next 10 years?
3 What do you see yourself doing five years from now?
4 What do you really want to do in life? 5 What are your long-range career objec-
tives? 6 How do you plan to achieve your career
goals? 7 What are the most important rewards
you expect in your business career? 8 What do you expect to be earning in five
years? 9 Why did you choose the career for which
you are preparing? 10 Which is more important to you, the
money or the type of job? 11 What do you consider to be your greatest
strengths and weaknesses? 12 How would you describe yourself? 13 How do you think a friend or professor
who knows you well would describe you? 14 What motivates you to put forth your
greatest effort? 15 How has your college experience pre-
pared you for a business career? 16 Why should I hire you?
33 Do you think that your grades are a good indication of your academic achieve-ment?
34 What have you learned from participa-tion in extracurricular activities?
35 In what kind of work environment are you most comfortable?
36 How do you work under pressure? 37 In what part-time or summer jobs have
you been most interested? Why? 38 How would you describe the ideal job for
you following graduation? 39 Why did you decide to seek a position
with this company? 40 What do you know about our company? 41 What two or three things are most
important to you in your job? 42 Are you seeking employment in a com-
pany of a certain size? Why?
43 What criteria are you using to evaluate the company for which you hope to work?
44 Do you have a geographical preference? Why?
45 Will you relocate? Does relocation bother you?
46 Are you willing to travel? 47 Are you willing to spend at least six
months as a trainee? 48 Why do you think you might like to live
in the community in which our company is located?
49 What major problem have you encoun-tered and how did you deal with it?
50 What have you learned from your mis-takes?
1 Why do you want to teach?2 What is your philosophy of education?3 What do you like best about teaching?
Least?4 Describe your style of teaching. 5 What types of activities would you be
interested in participating in after school?6 What are your strengths as a teacher?
Weaknesses?7 Describe your student teaching experi-
ence.8 What was your biggest problem in stu-
dent teaching?9 How would your students describe you as
a teacher?10 How do you individualize your teaching?11 What do you plan to be doing in five
years?12 What if a student confides in you about
a sensitive problem—how would you handle this?
13 Some of your students always finish their assignments early. How would you deal with the free time that they have?
14 How would you work with students who perform below grade level, especially those from disadvantaged backgrounds?
15 Describe a time in your life when you experienced some type of failure. How did you handle this?
16 How would you use teacher aides and parent volunteers?
17 Are parent/teacher conferences impor-tant? Why or why not?
18 What do you know about our district?
19 How would you handle the student who constantly acts up in class?
20 Describe your ideal classroom.21 Have you ever had a supervisor whom
you did not respect? How did you deal with this?
22 How would you handle a student who consistently refuses to do homework?
23 How would you reconcile teaching ac-cording to a prescribed curriculum that is set by the school district and your own ideas of what material should be taught?
24 How should a student’s progress be mea-sured?
25 What do you expect from your supervi-sor?
26 What do you think is one of the most sig-nificant problems teachers are confronted with today?
27 What grade level do you prefer? Why?28 Why should we hire you?29 How do you deal with time management/
lesson planning, etc.? 30 How would you use community/outside
resources to enhance learning?31 Describe a successful lesson you taught.
Describe a lesson that didn’t go very well.32 What did you learn from this experience?33 Tell me how you might use an interdis-
ciplinary approach to teaching. Give an example.
34 If you could change one thing about your-self, what would that be?
interview QueStiOnS fOr teacher candidateS
44
Tell me about yourself.n Highlight your college educational back-
ground and summarize your qualifications for the position, including related experi-ence and skills. Don’t ramble and know how to conclude your response, which should be one – two minutes.
What is your weakness?n You really don’t want to present any nega-
tive image of yourself, but to say you have no weakness is conceited. Your weakness should not directly relate to any key job responsibilities of the position. Don’t dwell on your weakness, instead focus on how you are improving in this area, and support it with examples. This answer should be short.
Questions addressing perceived weaknesses in your candidacy (lack of related experience, computer skills, etc).
n ALWAYS answer this question confidently. Admit the weakness briefly, minimize it if possible, and be ready with a plan on how to compensate for it. Cite what a quick learner you are and give examples. Show the interviewer that the positives and other special skills you bring clearly outweigh any perceived negatives or objections.
Why do you want to work for us?n The best way to prepare for this question
is to research the organization before the interview and actively listen for any additional information from the employer during the interview. The employer wants a candidate who is passionate about the organization. Your response should be connected to specific information such as the organization’s products, services, mission statement, history or structure. Enthusiasm for the organization will get you noticed, but so will “buttering up,” so keep your response genuine.
Where do you want to be in 5/10 years?
n It’s not expected that you’ll know your exact path or where specifically you’ll be this far into the future, but you’ll still need to show the employer some “for-
handling difficult interview QueStiOnSward thinking.” Construct your response in relation to job function (management, consulting, counseling, etc.) or education (advanced degree). “I would like to move into management at the local level and then perhaps later at the regional level.” “After gaining experience in this sector, I would like to explore the possibility of consulting.” “Getting a master’s degree has always been a goal of mine.”
How much are you making now? or How much do you think you are worth?
n It is best not to offer any specific salary requirements. Instead, provide an answer such as, “I would prefer to discuss all aspects of this possible position before looking at salary issues,” or “May we come back to that when you have a better picture of what I have to offer?” Other options would be, “I am looking for the maximum, fair compensation for the responsibilities involved” or asking the interviewer what range he or she has in mind and indicate that you are flexible. If the interviewer insists on a salary figure, state your require-ments in a ten thousand dollar range with the bottom number being the minimum salary offer that you would accept.
Why should I hire you?n This may be one of the last questions asked,
and it’s an opportunity for you to quickly package yourself as the ideal candidate. At whatever point in the interview the question is asked, summarize your qualifications (related experience, skills, personality traits) that best match you to the position. Be confident but not arrogant in your response.
Illegal questions such as: How old are you? How’s your health? Are you married? Any children?
n Try to understand where the employer is coming from and what they really want to know. Chances are that the interviewer is really asking how much you’re willing to travel or work overtime, or some other aspect of the position. Try to respond to the hidden question(s). For example: “If you are wanting to know if I’m available for evening and weekend programs, I can assure you that my schedule can be ar-ranged accordingly.”
45
The “My Story” exercise is a brain storming activ-ity that can assist you in determining what makes you unique as a candidate. This activity will also assist you in responding to the commonly asked question, “Tell me about yourself.” The first step in the My Story exercise is to execute a “mind
dump,” or a brainstorming list of everything that you have done and accomplished in your past, including accomplishments, learning experienc-es, employment, volunteer projects, and extra-curricular activities. The key for success with this activity is not to limit or filter your answers.
preparing fOr yOur interview: “My StOry” exerciSeAs presented in Job Coach for Young Professionals by Susan Kennedy and Karen Baker
46The Job Outlook for College Class of 2014 │ Na�onal Associa�on of Colleges and Employers
What’s Important to Employers?
1. Ability to work in a team structure
2. Ability to make decisions and solve problems
3. Ability to plan, organize and priori�ze work
4. Ability to verbally communicate with persons inside and outside the organiza�on
5. Ability to obtain and process informa�on
6. Ability to analyze quan�ta�ve data
7. Technical knowledge related to the job
8. Prociency with computer so�ware programs
9. Ability to create and/or edit wri�en reports
10. Ability to sell or inuence others
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What is it?n An interview style that believes that the
best predictor of what an individual will do in the future is what he/she has done in the past. Since past behaviors are a good indicator of future actions, inter-viewers find this format to have excellent predictive value.
n The interviewer does not rely just on intuition but instead asks probing ques-tions concerning the applicant’s charac-ter, experiences, behaviors, knowledge, skills, and abilities.
n Behavior based interviewing is designed to obtain the most information about past behavior as it relates to specific job skills.
Behavioral questions usually begin with such phrases as:
n Describe for me... n Tell me about…n Give me an example of...
How to respond to a behavior based question:The ideal way to respond to a behavior-based question is by using the STAR technique as out-lined below:
S – SituatiOn. Describe a specific situation that relates to the question.
t – taSk. Describe your task. What goals did you have?
a – actiOn. Describe the action that you took.
r – reSult. Describe the positive result or outcome of the situation.
BehaviOr BaSed interviewing
Sample STAR story:n Situation (S):
Advertising revenue was falling off for my college newspaper, The Jambar, and a large number of long-term advertisers were not renewing contracts.
n Task (T): My goal was to secure contracts with
as many former and new advertisers as possible to generate more advertising revenue.
n Action (A): I designed a new promotional packet to
go with the rating sheet and compared the benefits of the Jambar circulation with other advertising medium in the area. I also arranged for a Williamson College of Business Administration professor to conduct a special training session about selling strategies for the newspaper’s account executives.
n Result (R): We signed contracts with eight former
advertisers for daily ads and five for special supplement ads. Also, the paper increased the number of new advertisers by 20 percent over the same period last year.
Other strategies:n Evaluate your own background to iden-
tify your skills and experience related to the job objective. Develop and rehearse brief scenarios about how you used those skills, each illustrating a specific activity or task required by the job. Each “story” should explain the problem and your solution, and give the results in quantified terms, if possible.
n Be prepared to provide examples of occasions when results were not as ex-pected and for questions asking for more detail than you’ve already given. The skilled interviewer will probe your skill in handling failure as well as success.
n Identify three to five top selling points--attributes that set you apart from other candidates--and be sure you point them out during the interview.
1 Sometimes it’s easy to get in “over your head”. Describe a situation where you had to request help or assistance on a project or assignment.
2 Give an example of how you applied knowledge from previous coursework to a project in another class.
3 Describe a situation where others you were working with on a project disagreed with your ideas. What did you do?
4 Describe a situation in which you found that your results were not up to your professor/supervisor’s expectations. What happened? What action did you take?
5 Give me an example of a time when you had to be quick in coming to a decision, and how did you arrive at that decision?
6 You are working on a group proj-ect. Three members of the group are working very hard, one member is hardly working. Without that person’s contri-bution, the project will never be finished on time. What do you do?
7 Describe a time in which you felt it was necessary to modify or change your ac-tions in order to respond to the needs of another person.
8 Tell me about a time when you had to work with an irate person/customer/
You will obtain additional information during the course of the interview. You should also develop a list of questions to address areas which may still be unclear and will give you an accurate profile of the position and organization.
n How will this position fit into the orga-nizational structure of the company or organization?
n How will I receive feedback about my performance, and how often?
n Where can a position of this type lead to with this organization in five years?
n How did this position become available?n What will the orientation and training
entail? How much on-the-job training is involved?
SaMple BehaviOral BaSed QueStiOnS
client. How did you handle the situation and what was the eventual outcome?
9 Sometimes it’s important to disagree with others to keep a mistake from being made. Tell me about a time when you were willing to disagree with another person in order to build a positive out-come.
10 Tell me about the most discouraging feedback you have received in the past year. What did you do about it?
11 Describe the system you use for keeping track of multiple projects. How do you track your progress so that you can meet deadlines? How do you stay focused?
12 Give me an example of a situation where you sought out a problem to solve be-cause it represented a challenge to you.
13 Give me an example of a time when you used good judgment and logic in solving a problem.
14 Tell me about a time when you had to use your communication skills to get a point across.
15 By examples, convince me that you can adapt to a wide variety of people, situa-tions, and environments.
16 Tell me about a time when you failed and what happened.
QueStiOnS tO aSk the interviewern What are the long-term goals or growth
plans of the organization?n What type of continuing education or
training does the organization provide? n What are you looking for in the ideal
candidate?n What are some of the challenges this
organization/department faces?n What do you like about working here? n At what level of day-to-day supervision
will this position be under?n Can you describe the day-to-day office
environment or culture of this organiza-tion/department?
48
49
n What kinds of qualities are you looking for in a teacher candidate?
n What do you think are the greatest strengths of your school district?
n How are parents involved in your schools?
n What are some of your top priorities/goals for your school district?
n What types of support are available for new teachers?
QueStiOnS tO aSk the interviewer fOr teacherS
n I am curious about the after-school enrichment program (or any other program) offered by your district. Can you tell me more about this program? If I were hired, how might I become involved with this program?
n Do you have any concerns about my background in terms of this position?
n When and how can I expect to hear from you regarding this position?
legal and illegal QueStiOnS
SUBJECT WHAT THEY CAN LEGALLY ASK
Name: What is your full name? Have you ever worked under a different name?
Age: Do you meet the minimum legal age requirements for employment (usu-ally 18)?
But NOT: How old are you? What is your birth date?
National: Are you legally eligible to work in the United States? What languages do Origin you speak and write fluently? But NOT: Where were you born? Where were your parents born? What
language do you speak at home?
Marital/ Do you have commitments, activities, or situations that would cause Family Status: conflict with potential work schedules or attendance requirements? But NOT: Are you married? Are you pregnant? Do you have children?
Who will take care of your children while you’re at work? Do you prefer to be addressed as Miss, Mrs., or Ms.?
Education: Inquiries into degrees, public and private schools attended, and their relevance to a particular job.
Experience: Inquiries into work experience, dates of employment, and countries ap-plicant has visited.
Military Experience and education in the Armed Forces of the United States as it Experience relates to a specific job.
Credit: Inquiries concerning an applicant’s credit ratings, charge accounts, etc. only as related to a particular job.
But NOT: Do you own your own home? Do you rent? Do you live with your parents?
Organizations: Inquiries into organizations of which the applicant is a member, which do not solicit discriminatory information. For example, “Were you involved in your University’s chapter of American Marketing Association?” is fine.
But NOT: Were you involved with the Latino Student Association in col-lege? What church do you attend?
Race/ NO INQUIRIESEthnicity:
Height/ NO INQUIRIES* Unless needed for occupation, such as a modelWeight:
Religion: NO DIRECT INQUIRIES
Photograph NOT PRIOR TO HIRING* Unless needed for occupation, such as a headshot Requested: of a news anchor
50
Experts recommend, in general, a conservative approach to avoid being screened out due to dress or appearance before you even get a chance to sell yourself in the interview. Appear professional and avoid looking like you are go-ing to a party. While you might not agree with the following, all are considerations for being screened out of a job interview, depending on the organization, your career field, and the per-spective of the person interviewing you. When in doubt, be conservative, be professional, and be aware that you are selling a total package. Appearance may be the reason you do not get a job offer! Follow the suggestions below for best results.
Menn Dark suits, properly fitted, preferably
wool or wool blendn Dark dress shoes, polished n Dark dress socksn Conservative neck tie n Dress watchn No earrings or other jewelry (wedding or
class ring permitted)n Well-groomed facial hairn No long side burns or long hairn Nails - trim and clean
interview apparel and etiQuette
Womenn Dark coordinated suits, properly fitted,
with matching blouse (no plunging neck-line)
n Skirt length no more than one inch above the knee
n Polished matching dress shoes with moderate heel (no open toe / heeled shoes)
n Neutral colored hosen Dress watchn Minimal conservative classic jewelry (no
flashy, dangling earrings)n Natural looking make-upn Clear or conservatively colored nail pol-
ish, no chipped nail polish
Both Men and Womenn No heavy cologne/perfumen No visible tattoos or body piercingn No purple, green, orange, etc., colored
hairn Fresh breathn Freshly bathed/showered (no body odor;
use deodorant)n Freshly ironed clothing
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Professional Attire for Women — Business Professional
Avoid trendy styles
Jacket sleeve length should fall 1/2 inch below wrist
Neutral Colors: black, grey, brown, navy
Suit
Pants
Skirt
Shirt
Shoes
Pants are good for site visits
Capris and cropped pants are not appropriate
Skirts should be knee length and not too tight
Avoid high slits
Blouse or camisole
Preferred colors are white or light colors
Cleavage should not be showing
Avoid open toed shoes or sandals
Wear basic pumps with a low heel, 1—2 inches high
No stilettos or platforms
Wear neutral hosiery or trouser socks
© 2010 The University of Tennessee
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Professional Attire for Men — Business Professional
Should be solid or have subtle pinstripes
Jacket should be buttoned while standing and unbuttoned while seated
Avoid double breasted jackets
Neutral Colors: Black, grey, navy, brown
Suit
Pants
Tie
Shirt
Shoes
Jacket and pants must match
The pant leg should touch the front of the shoe and fall above the heel in the back
Conservative colors are most appropriate
Length: tie should reach your belt
White or muted shirt with collar
Long sleeves
The sleeve of the shirt should extend 1/2 inch beyond the suit jacket sleeve
Polished, leather shoes
Wear dark socks that match shoes and are calf length
© 2010 The University of Tennessee
54
Accessories
Jewelry
Should be simple—avoid big, dangly earrings
Wear only one pair of earrings
Maximum of one ring per hand
Other Tips
All clothes should be neatly ironed
Suits usually have tacking stitches to hold vents in place before purchase; make sure these are re-moved
You should also carefully inspect for dangling threads, lint, and missing buttons
Tattoos and piercings (other than ears) should be covered
Bring a portfolio with copies of your resume, transcript, a notepad, pen, and your list of questions for the employer
© 2010 The University of Tennessee
Handbags
You may use a small and simple purse or pro-fessional bag
No backpacks or large purses
Be conservative with watches and other jewelry
Earrings might not be viewed positively
Match belt to shoes
Men
Women
What are some of the reasons why applicants sometimes receive only a thundering silence from prospective employers after the interview has been completed?
Personalityn Lack of poisen Lack of self-confidencen Timid/hesitant approachn Arrogance or conceitn Speaking negatively about employers or
co-workers
Appearancen Poor personal appearance or inappropri-
ate dress
Enthusiasmn Lack of enthusiasm and interest n No evidence of initiative
Goalsn Lack of goals and ambitionn Does not show interestn Appears to be uncertain and indecisive
about the job in question
Attituden Attitude that implies “What can you do
for me”?
Maturityn Lack of maturityn No leadership potential
Communication Skillsn Inability to express ideas and/or poor
speech habits
Salaryn Unrealistic salary demandsn More interest in salary than opportunityn Unrealistic expectations regarding poten-
tial future promotions
Preparationn Lack of preparation for the interviewn Failure to research the companyn Inability to ask intelligent questions
Involvementn Lack of extra-curricular activities without
good explanation
Experiencen Lack of internships, co-op’s, work experi-
ence, etc.
Travel/Relocationn Objection to traveln Unwilling to relocate to branch offices or
plants
why yOu didn’t get the JOB…
55
Accessories
Jewelry
Should be simple—avoid big, dangly earrings
Wear only one pair of earrings
Maximum of one ring per hand
Other Tips
All clothes should be neatly ironed
Suits usually have tacking stitches to hold vents in place before purchase; make sure these are re-moved
You should also carefully inspect for dangling threads, lint, and missing buttons
Tattoos and piercings (other than ears) should be covered
Bring a portfolio with copies of your resume, transcript, a notepad, pen, and your list of questions for the employer
© 2010 The University of Tennessee
Handbags
You may use a small and simple purse or pro-fessional bag
No backpacks or large purses
Be conservative with watches and other jewelry
Earrings might not be viewed positively
Match belt to shoes
Men
Women
nOteS
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nOteS
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Map Out Your Future
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Visit our website under “Careers”hbkcpa.com
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