Hampshire Learning Disability Partnership Board Representatives Transport Report Handout July 2013...

Hampshire Learning Disability Partnership Board Representatives

Transport Report Handout

July 2013

Winchester and District Advocacy Project

We talked to people in Hampshire in our LIG areas

We have been finding out what people think and feel about transport

Transport is very important to people as it big part of being able to live an ordinary life



There are many types of transport used across the county

Buses are the most commonly used method of transport.

Cars provided by family, friends or carers are important and flexible way of getting out.

Trains are good for getting to places but can be confusing and expensive.

Taxis are costly, but sometimes they are the only option.


Buses

Good Things

Bus passes enable people to get out and do things.

Buses are easy to use in some areas as they have low floors and are more accessible.

Some areas have lots of bus routes so people can get where they want to go.

Some bus drivers are helpful and friendly.


Buses

Bad Things

Buses finish too early in the evenings. Servicesare limited at weekends, if there’s any service at all.

Buses are sometimes over crowded, often atschool start and end times.

Some bus routes only run during school term times.

Some bus drivers are rude and unhelpful.


Buses

Bad Things - continued

Some buses are old and don’t have low floors, which can make getting on and off them difficult.

Different types of bus passes can be confusing, people don’t know when and where they can be used.

Buses often run late or sometimes they leave earlier than they are supposed to. This makes people anxious.

Buses sometimes drive past people when they are waiting at a bus stop.


Cars

Good Things

Cars provided by family, friends or carers allow people to be flexible about when and where they go.

Bad Things

Having a shared car can cause problems if the others people need it at the same time.


Trains

Good Things

There are information speakers on train platforms that let you talk to a real person.

Bad Things

Train ticket machines are hard to use.

Train passes are expensive.

Toilets are not always accessible at train stations.

Getting somewhere by train can mean making lots of changes, which can be confusing.


Taxis

Good Things

Taxi drivers are often helpful and friendly.

Taxis are an easy and flexible way to get about.

Bad Things

Taxis are too expensive.


Other Transport

Coaches are seen as an affordable way to go on long journeys.

Community Transport is available but needs to be pre-booked a long time in advance.

Good Neighbour schemes are good value but they work differently in each area. Not many people seem to use them.


What Could Be Better?

More affordable transport, available at the times people want it

Having training to do new journeys until people are happy to do them independently.

More accessible travel information, including timetables and speaking information boards. Having people available at bus stations who can be asked for information

Services that run on time, with more buses, trains and routes

Improved staff training to understand people’s needs


Reps Questions

1. What can be done to give us affordable transport outside of normal hours, to allow us to go out safely in the evenings and at weekends?

2. What could be done to make travel information more accessible, including timetables, signs & announcements and travel planning?

3. What will transport providers do to make sure that our extra transport needs are met? This should include staff training.

Hampshire Learning Disability Partnership Board Representatives Transport Report Handout July 2013...

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Transcript of Hampshire Learning Disability Partnership Board Representatives Transport Report Handout July 2013...