Hamid mahmood resume 2016
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Hamid Mahmood Concord CA 94518 [email protected] (510)4619287 https://www.linkedin.com/in/hamid-mahmood-95983510a OBJECTIVE To obtain an entry level position in the IT field that will allow me to demonstrate my technical knowledge and to further my experience through enthusiasm, and a high degree of accuracy. I am extremely engaged in an IT Career, and my experiences have resulted in a wealth of technical and troubleshooting methods that need to adapt change and the ability to maintain effective relationships. PROFESSIONAL EXPERIENCE Residential Install & Service Tech 6/2014-Present Comcast – Oakland, California Read general system layouts from blueprints, cable televising precepts & services Build networking internet connectivity issues and password resets Resolved various technical problems ranging from computers, hardware, network printers, and LAN Interpreter/ Federal Contractor 9/2008-2014 Mission Essential – Chantilly, Virginia Language Assistance US Military; written and oral communication Completed multiple deployments overseas gained on-site troubleshooting experiences IT Assistant & Help Desk Support 7/2003-2008 Computer Super Market – Kabul
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Transcript of Hamid mahmood resume 2016
Hamid MahmoodConcord CA 94518 [email protected](510)4619287 https://www.linkedin.com/in/hamid-mahmood-95983510a
OBJECTIVE
To obtain an entry level position in the IT field that will allow me to demonstrate my technical knowledge and to further my experience through enthusiasm, and a high degree of accuracy. I am extremely engaged in an IT Career, and my experiences have resulted in a wealth of technical and troubleshooting methods that need to adapt change and the ability to maintain effective relationships.
PROFESSIONAL EXPERIENCE
Residential Install & Service Tech 6/2014-PresentComcast – Oakland, California
Read general system layouts from blueprints, cable televising precepts & services Build networking internet connectivity issues and password resets Resolved various technical problems ranging from computers, hardware, network
printers, and LAN
Interpreter/ Federal Contractor 9/2008-2014Mission Essential – Chantilly, Virginia
Language Assistance US Military; written and oral communication Completed multiple deployments overseas gained on-site troubleshooting
experiences
IT Assistant & Help Desk Support 7/2003-2008Computer Super Market – Kabul
Provided customer service, including responding to and resolving client concerns and complaints.
Responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system.
Providing technical support from numerous software’s and applications. Diagnose and repair remotely and on-site customer service.
EDUCATION
Bachelor of Science, expected in January 2016Bellevue University Bellevue NebraskaMajor: Computer Information Systems/Network Emphasis
Classes included: Windows XP, 7 and Server 2008, various hardware/software troubleshooting, network standards and protocols, Microsoft Office, Cisco routers and switches, Database Development, Structured Cabling, Linux, network security, and more.
Associate of Applied Sciences March 2013Southeast Community College, Lincoln NebraskaMajor: Computer Information Technology/Network Emphasis
Classes included: a common broad-based, well-rounded educational experience required 22.5 quarter credits from general education in order to exhibit both breadth and depth of educational experience.
TRAINING AND CERTIFICATION
CCNA 3+ years’ experience troubleshooting hardware and software/Kabul Computer maintaining , troubleshooting, software installation, configuration and
support Operating System: Microsoft (Server 2008, Windows 7, 8, and 10) Adaptability and Eager to learn Bilingual with Farsi and Hindi Provided help United Nations Volunteers/Kabul & Provided help People in Need
Center/Lincoln Nebraska
Hamid MahmoodConcord CA 94518 [email protected](510)4619287 https://www.linkedin.com/in/hamid-mahmood-95983510a
REFERENCE
James GreerTechnician Supervisor Comcast8470 Pardee Dr. Oakland CA 94621(925)[email protected]
Roderick BaisaTechnician Supervisor Comcast8470 Pardee Dr. Oakland CA 94621(510)[email protected]
