Hacking CT Lessons Learned H4Dip Stanford 2016
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Transcript of Hacking CT Lessons Learned H4Dip Stanford 2016
HackingCTBringing tech, government, and at-risk communities to counter violent extremism in a bottom-up fashion
Sponsored by Bureau of Counterterrorism / Countering Violent Extremism and Office of Religious and Global Affairs
Crowdsource responses to violent extremism messaging
100 interviews
Vinaya PolamreddiAnusha Balakrishnan
Gloria ChuaHyeryung Chloe Chung Jian Yang (Lumpy) Lum
Computer Science, Artificial Intelligence
International PolicyFormer Korean Foreign Service
Product Design, Computer Science
International Relations, Statistics
Computer Science, Artificial Intelligence
Team HackingCT
Countering violent extremism (CVE) is deterring individuals from joining violent extremist groups.
Our crazy journey
100 interviews
WayfindingFocus on
community
PIVOT!
Focus on individual
Focus on friends &
family
0
Mom
entu
m
Wayfinding
20 interviews
100 interviews
Mom
entu
m
Who to target? Individual Community
Where to target? Online Offline
How to target? Institutionalized Grassroots
Wayfinding
UK and EuropeUSA
Intl
FB OCCI
State Dept
DHS
FATE
QuilliamAV
E
Extreme
Dialogue
Canada
Open Your Eyes
Jigsaw
SAVE
GCERF
M&C Saatc
hiMoonshot CVE
WORDE
Institute for Strate
gic Dialog
ueWome
n witho
ut Border
s
Hedayah
GCCS
Connect Futures
Google (YouTub
e) SCN
UK and EuropeUSA
Intl
FB OCCI
State Dept
DHS
FATE
QuilliamAV
E
Extreme
Dialogue
Canada
Open Your Eyes
Jigsaw
SAVE
GCERF
M&C Saatc
hiMoonshot CVE
WORDE
Institute for Strate
gic Dialog
ueWome
n witho
ut Border
s
Hedayah
GCCS
Connect Futures
Google (YouTub
e) SCNCVE space is
complex and crowded.
MVP: Ecosystem dynamics
MVP: Ecosystem dynamics
Focus on community
Focus on community
30 interviews
100 interviews0
Mom
entu
m
MVP: Incentive Matching Platform
Aim to build scalable and targeted local messaging, and help local NGOs.Lead Policy Manager Counterterrorism at Facebook
Now you’re CVE-relevant.Focus on CVE-specific!Bureau of CT/CVE + SRMC State Department
Pivot!
5 interviews
100 interviews0
Mom
entu
m
Focus on individual
15 interviews
100 interviews0
Mom
entu
m
Suicide
Violent Extremis
m
← Prevention Promotion →
What we learned
Violent Extremis
m
Suicide
CounselorsMental Health Professionals
Hotlines
← Prevention Promotion →
What we learned
← Prevention Promotion →
Violent Extremis
m
Suicide
CounselorsMental Health Professionals
Hotlines
Law Enforcement
Personalized ISIS recruitment ISIS-related propaganda
What we learned
← Prevention Promotion →
Violent Extremis
m
Suicide
CounselorsMental Health Professionals
Hotlines
Personalized ISIS recruitment ISIS-related propaganda
Safe space
What we learned
Individuals are hard to reach: don’t engage directly with support resources.Women without Borders, State Department, Booz Allen Hamilton
Most friends and family have an idea, but have nowhere to turn but the police. Program DirectorRadicalization Awareness Network
Focus on friends & family
20 interviews
100 interviews0
Mom
entu
m
MVP: CVE Support Textline
A support textline for friends and family
MVP: CVE Support Textline
We need helplines and intervention teams.Presenter at a CVE Conference Nov 2016
Deployment
10 interviews
100 interviews0
Mom
entu
m
We found organizations in US and Canada that provide long-term personal intervention.
Low-
risk
High
-ris
k
Long-term personal
intervention
Law enforcement
Low-
risk
High
-ris
k
Long-term personal
intervention
Law enforcement
Short-term, scalable
lightweight intervention
Us
MVP: CVE Support Textline for Friends & Family
MVP: CVE Support Textline for Friends & Family
Deployment Strategy
Now 1 year
Marketing: Launch campaigns
Training: Work with Muflehun & volunteers
Technology:Build chatline platform
Pilot: In 2 cities
Deployment Strategy
Now +1 mth +2 mths +3 mths
Marketing: Launch campaigns
Training: Work with Muflehun & volunteers
Technology:Build chatline platform
Pilot: In 2 citiesPilot in 2 cities in 2017.
That’s our journey.HackingCT