Swine influenza or H1N1 flu or swine flu or hog flu or pig flu.
H1N1 Swine Influenza Status What’s Inside · H1N1 Swine Influenza Status & Authoritative...
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Volume 23, Issue 4 • Summer 2009 Worth Your Time May 19 Education and Networking Luncheon The Art of the Business Lunch Location: Sheraton Grand Sacramento Hotel Sponsored by Starwood Hotels & Resorts Worldwide June 2 Annual Event and Silent Auction Location: Marriott Sacramento Rancho Cordova Hotel June 3 10th Annual Golf Tournament Location: Timber Creek Golf Course, Roseville Event details online at www.mpissn.org. What’s Inside President’s Message 2 Community Outreach Needs You! 3 Annual Event, Golf Tournament 4 The Future of Airport Security 5 Creating Balance in Your Life 7 2009-2010 MPISSN Leadership 9 Are You Responding to Generational Shifts for Your Meetings? 11 MPISSN Trade Show Wrap-Up 13 WHERE MEETING PLANNERS AND SUPPLIERS MEET Are you registered? MPISSN Annual Event & Silent Auction ~ June 2 10th Annual Golf Tournament ~ June 3 (See page 4 for details) From MPI International H1N1 Swine Influenza Status & Authoritative Information Sources The rapidly developing global news story concerning the H1N1 Swine Influenza (Swine Flu) outbreak should be monitored closely by all meeting and event profession- als The situation is very fluid, with new information and facts emerging almost hourly as information gets gathered and analyzed At this early stage in the outbreak, timely and accurate information is crucial to dealing with the torrent of information that could impact the professional lives and businesses of our members The U.S. Travel Association website (www.ustravel.org) will be a primary news resource in collaboration with MPI and other meeting industry organizations to synthe- size relevant information to share across our industry and beyond In the meantime, the following links are key sources of up-to-date information for you, your families/friends and your business We ask that you review it and share accord- ingly in order to ensure everyone has the most accurate information possible As new information becomes available, MPI will continue to keep you updated World Health Organization (WHO) wwwwhoint/csr/disease/swineflu/en/indexhtml U.S. Government Swine Flu Information wwwpandemicflugov/ Center for Disease Control (CDC) and Prevention wwwcdcgov/h1n1flu/
Transcript of H1N1 Swine Influenza Status What’s Inside · H1N1 Swine Influenza Status & Authoritative...
Volume 23, Issue 4 • Summer 2009
Worth Your TimeMay 19 EducationandNetworking
LuncheonThe Art of the Business Lunch Location: Sheraton Grand Sacramento Hotel Sponsored by Starwood Hotels & Resorts Worldwide
June 2 Annual Event and Silent Auction Location: Marriott Sacramento Rancho Cordova Hotel
June 3 10th Annual Golf Tournament Location: Timber Creek Golf Course, Roseville
Event details online at www.mpissn.org.
What’s InsidePresident’sMessage . . . . . . . . . . . . . . . . . . . . . . . 2
CommunityOutreachNeedsYou! . . . . . . . . . . 3
AnnualEvent,GolfTournament . . . . . . . . . . . . 4
TheFutureofAirportSecurity . . . . . . . . . . . . . . 5
CreatingBalanceinYourLife . . . . . . . . . . . . . . . 7
2009-2010MPISSNLeadership . . . . . . . . . . . . . 9
AreYouRespondingtoGenerationalShiftsforYourMeetings? . . . . . . . . . . . . . . . . . . . . . . . . 11
MPISSNTradeShowWrap-Up . . . . . . . . . . . . . 13
WHERE MEETING PLANNERS AND SUPPLIERS MEET
Are you registered?MPISSN Annual Event & Silent Auction ~ June 2
10th Annual Golf Tournament ~ June 3(See page 4 for details)
From MPI InternationalH1N1 Swine Influenza Status
&Authoritative Information Sources
TherapidlydevelopingglobalnewsstoryconcerningtheH1N1SwineInfluenza(SwineFlu)outbreakshouldbemonitoredcloselybyallmeetingandeventprofession-als .Thesituationisveryfluid,withnewinformationandfactsemergingalmosthourlyasinformationgetsgatheredandanalyzed .Atthisearlystageintheoutbreak,timelyandaccurateinformationiscrucialtodealingwiththetorrentofinformationthatcouldimpacttheprofessionallivesandbusinessesofourmembers .
TheU.S. Travel Association website (www.ustravel.org) willbeaprimarynewsresourceincollaborationwithMPIandothermeetingindustryorganizationstosynthe-sizerelevantinformationtoshareacrossourindustryandbeyond .
Inthemeantime,thefollowinglinksarekeysourcesofup-to-dateinformationforyou,yourfamilies/friendsandyourbusiness .Weaskthatyoureviewitandshareaccord-inglyinordertoensureeveryonehasthemostaccurateinformationpossible .Asnewinformationbecomesavailable,MPIwillcontinuetokeepyouupdated .
World Health Organization (WHO) www .who .int/csr/disease/swineflu/en/index .html
U.S. Government Swine Flu Informationwww .pandemicflu .gov/
Center for Disease Control (CDC) and Prevention www .cdc .gov/h1n1flu/
� • Summer 2009 MPISSN Connects
President’s MessageKaren Leland-Dolce Copeland Printing
MeetingProfessionalsInternationalSacramento/SierraNevadaChaptershapesanddefinesthemeetingandeventindustryinthegreaterSacramento/SierraNevadaregion .
EDITORIAL/GRAPHICDESIGNDebbie Pate-Newberry, CMPCommunications by Designdebbie@commsbydesign .com
ADVERTISINGLauryl Hinerman, CMPPlacer Valley Tourism lhinerman@placertourism .com
PRINTINGKaren Leland-DolceCopeland Printingkaren@copelandprinting .com
STAFFCindy Miglino, CMPChapter AdministratorP .O .Box2338Rocklin,CA95677916-624-2627Fax916-624-2648cindy@mpissn .orgwww .mpissn .org
Next Editorial and Advertising Deadline:Fall2009–July15,2009
Copyright2009byMeetingProfessionalsInternationalSacramento/SierraNevadaChapter .Allrightsreserved .Connectsispublishedquarterly .MPISacramento/SierraNevadaChapterdoesnotendorseanyadvertisementorstatementmadebyadvertisersincludedinthispublication .
I’m So Proud of Our Journey!
WhenIassumedtheresponsibilitiesofchapterpresidentlastJune,IhadavisionandaplanforthedirectioninwhichI
hopedtoleadMPI,andIknewthatoursuccesswouldbemeasuredbyhowmanymemberswouldbeactivelyengagedinthechapteractivities .Collectively,byvirtueofyourfaithinmeandbecause
ofyourhardwork,wehaveachievedthosegoalsandhaveincreasedourmemberattendanceatourmonthlyprogramsandhaveincreasedmemberparticipationinourcommittees .
NowthatIlookbackonthispastyear,andIseethetremendousgrowthandachieve-mentsMPISSN,Ican’thelpbutfeelsuchprideatallwe’vedoneandsuchhonoratbeingyourpresident .
WhatwehaveaccomplishedhasnotbeentheresultofanythingIhavedone,butrather,duetothetremendousefforts,enthusiasmanddedicationofeachofyou .Becauseofthis,Iwouldliketotakethisopportunitytothanktheboardandthecom-mitteechairsfortheirawesomesupport,encouragementandleadershipoverthispastyear .Ithasbeenatremendousprivilegetoworkwitheachandeveryoneofyouandithasbeenexcitingandencouragingtowatchyourindividualgrowthanddevelopmentintosuchformidableandcreativeleaders .Ihaveseenourgroupcoalesceandcometogetherandhavetakengreatprideinwatchingyourconfidenceblossomandthecreativeandenergeticmannerinwhichyouhaveassumedpersonalresponsibilityforthesuccessofourchapter .
Iwouldalsoliketothanktheleadershipoftheboardmembersandthededicationofourcommitteesandadministrativestaff .And,asadirectresultofeachofyouref-forts,I’mhappytoreportthatourchapter’sscoresfromtherecentsatisfactionsurveysponsoredbyInternationalshowanincreaseinourchapter’soverallsatisfaction .Infact,ourchapterexperiencedincreasedsatisfactioninfiveoutofsixcategories .Evenmoreimpressive,HollyDuckworth-Horning,ourchapteradministrator,sentmearecente-mailtoletmeknowthefollowing:
“Overall satisfaction went down globally within
the membership. This we attribute to global economic shifts raising
our member’s expectations of the association.
The Sacramento chapter overall moved from a 7.8 to 8.0.
YOU ARE ONE OF THE FEW CHAPTERS WHO’S SCORES WENT UP.”
Now,attheendofmytenure,whenIwillturnthereinsoverintoAmanda’scapablehands,IwanttooffereveryChaptermembermyheartfeltthanks .IendmyyearofservicewithanoverwhelmingsenseofprideinthemannerinwhichourChaptergrewanddevelopedasateam,andIfeelsuchgratitudeandhumilityforthewayinwhichyouembracedmeandmypresidency .Itwasatruehonortoworkwitheachoneofyou,andIlookforwardtomanymoreMPISSNsuccesses .
www.mpissn.org Summer 2009 • �
Doyouwanttoserveyourchapterandthecommunityatthesametime?It’stimeagaintothinkaboutwhichSierra
NevadacharityandwhichSacramentocharitywillbetheluckyrecipientsofourannualCommunityServiceFundraisingeffortsforthe2009–2010year .It’salsotimetothinkaboutthisvolun-teeringtoserveonthiswonderfulcommittee .
IhavebeenchairingthiscommitteeforMPISSNafewyearsnowandwanttosharethefulfillmentIreceivefromit .Iamlookingforaco-chairforthiscomingyearorifsomeoneisre-allyambitiousIwouldgladlysharethefunandletthemchair!Wearealsolookingforafewgoodcommitteememberswhowouldliketobeapartofthisgreatcommittee .
Ifyouareinterestedinvolunteeringasacommitteememberorco-chairorwouldjustliketonominateacharityforconsid-erationasthenextrecipientofourrafflefundraising,feelfreetocontactmeat(916)988-1867ore-mailLitzaC@graphic-promo-tions .com .
For the past two years our charity recipients have been:
Community Outreach Needs You! By Litza Coughlin, MAS
MPISSN Community Service Chair
� • Summer 2009 MPISSN Connects
Leadership2008-09 Board of Directors
PresidentKaren Leland-Dolce karen@copelandprinting .com
President-ElectAmanda Flangas aflangas@janugget .com
Immediate Past PresidentMaryAnne Bobrow, CAE, CMP, CMMmaryanne@bobrowassociates .com
Vice President, CommunicationsJoy Florentino, CMP joy .florentino@marriott .com
Vice-President, EducationBarbara Ambler-Thomas ambler@caes .ucdavis .edu
Vice President, FinanceSusan Crane susan@partysacramento .com
Vice President, MembershipRobin Rinehart rlrinehart@comcast .net
Vice President, Special EventsAnita Shumaker, C.M.T. anitashumaker@aol .com
MPISSN 10th Annual Golf TournamentWednesday, June 3, 2009
Timber Creek Golf Course, Roseville
TheJune3tournamentiscomingupfast!Our10thAnnualTournamentwillbethebestever,andyou’llwanttobethereforallthefun .Thereisstilltimeto
signuptoplay,andafewsponsorshipsarestillavailable .
Rememberthisyearweareofferingagreatopportunityforthebeginnergolferwhowantstolearnthegameorimprovehis/herskills .Signupfortheone-hourclinicthatincludestimeafterthelessonforpracticeonthedrivingrangeorput-tinggreenbeforelunch .Thegoaloftheclinicistointroducemorememberstothegamesomorecanjoinusoutonthecoursenextyear!Youwillfindthatthecostofthisgrouplessoncomparesveryfavorablytogrouplessonselsewhere .Lunchisincludedintheclinicprice,soyouwon’tmissoutonthisnetworkingopportunity .
Alsonewthisyearwillbehandicappingoftheplayers .Thepurposeistoeventheplayingfieldtoprovideanopportunityforfoursomesofanyskillleveltowin .Nohandi-cap?Noproblem!Justindicateontheformyourusualscorefor18holes .Ifitisover100,juststate“over100 .”(Anddon’tworry,youarenotalone!)
Ifyou’renotplayingorsponsoring,comeonouttojoinusforlunchinthebeautifulTimberCreekBallroom .Visitwww.mpissn.org todownloadaregistrationformtoday .
ContactKrisKeeslingforsponsorshipinquiriesat530-543-2116orkris .keesling@hilton .com .
See you at Timber Creek!
Come “Party With the Pack” atAnnual Event and Silent Auction
Don’tbeleftout…Come“PartywiththePack”atwhatsomearecalling“theeventoftheyear”!Thisisanopportunitytoenjoyagreateveningofdin-ingwithcolleagueswhilesupportingourchapterwithoneofthebestsilentauctionsintown .
Our2009AnnualSilentAuctionandInstalla-tionDinnerwillbeonTuesday, June 2 attheMarriott Sacramento Rancho Cordova Hotel,followedbyour10thAnnualGolfTournamentonWednesday,June3atTimberCreekGolfCourseinRoseville .
Formoredetailsandtoregisterforbothevents,pleasevisitwww.mpissn.org .Wehopetoseeyouthere!
www.mpissn.org Summer 2009 • �
Leadership2008-09 Committee Chairs
Advertising, ChairLauryl Hinerman, CMP lhinerman@placertourism .com
Annual Event, ChairLisa Bispham, CMP lbispham@csdaca .org
Audit, ChairTerri Schrader, CMP terri .schrader@marriott .com
Awards & Recognition, ChairCici Trino cicit@aosinc .biz
Community Services, ChairsLitza Coughlin, MAS litzac@graphic-promotions .com
Educational Programs, ChairTheresa Stameytstamey@comcast .net
Golf Tournament, ChairRoberta Campbellrcampbell@cfbf .com
Member Service, ChairJoAnn Chadwick joann@beyondtravel .com
Professional Development, ChairLaura Bohannon, CMPlaura@bohannon .biz
Public Relations, ChairVacant
Publications, ChairDebbie Pate-Newberry, CMP debbie@commsbydesign .com
Strategic Alliance, ChairTamalon Littlefield tamalon@coavision .org
Trade Show, ChairMarilee Moon-Vanni mmoonvanni@adp .ca .gov
Website, ChairTeresa Fungtf .traveler@gmail .com
The Future of Airport Security
Accordingtoanarticleinmid-AprilbySeanO’NeillinBudget Travel,theTSA’sgoalistolifttherestrictionsoncarryingliquids,aerosols,andgelsaboardaircraft .Sothe
TSAhasbeenrollingoutnewluggagescreeningmachinesthatcantellthedifferencebetweenaharmlessdrinkandadeadlyexplosive .Already,about500ofthesex-raymachineshavebeeninstalled .Thatnumbershouldbedoubledbyyear-end .
Byfall2009,theTSAhopestogetridofitsrulethatyoumustcarryallofyourliquidsinasingleclearbag .Forabriefperiod,you’llprobablystillhavetoplaceallofyourliq-uidsinaplasticbinseparatefromyourlaptopandcarry-onbagwhenpassingthroughairportscreeningmachines .
Bynextwinter,theTSAhopestoliftitssizerestrictionsonliquids,whichnowlimitthecarry-onsizeto3 .4liquidounces .ThetimetabledependsonhowquicklysoftwareupdatescanbeinstalledonallofthemachinesandhowquicklyTSAagentscanbetrainedtousethemachinescorrectly .OfficialswiththeBritishcounterparttotheTSA,thetransportministry,havemadeasimilarpledge .
Anotherchangeistomovethebaggagescreeningmachinesfromairportterminals,wheretheyclutterthefloor,andputthemoff-site .So-called“in-line”machinesattheLasVegasandAtlantaHartsfield-Jacksonairportscantestbagsforexplosiveswithoutrequiringthephysicalhandlingofeachbag .LasVegasairport,foronce,hasembraced
thechangebecauseitcanusethefreed-upterminalspacetoaddmoreslotmachinesforwaitingpassengerstouse .(Foralinktoavideoexplanationofthenewbaggageinspectionsystem,seebelow .)
Arelatedchangeistoreplacemetaldetectorswithwhole-bodyimagescanners .Thiswilladdadditionalsecurity,saystheagency .
Onarelatednote,thissummer,onlinetravelagencies,suchasExpedia,andtheonlineticketingsitesofmajorairlineswillallrequireyoutosubmityourbirthdateandgenderwhenbuyingplanetickets .Thisisanothermeasuretohelpidentifypassengerscorrectly .
TheTSAcontinuestotestimprovedairportsecurityproceduresatBaltimoreWash-ingtonInternationalairport’sterminalB(forprimarilySouthwestAirlinescustomers) .Ifpopular,themethodstestedatBWIairportwillbeadoptedelsewhereinthecountry .OneoftheinterestingtechniquesisthattheTSAofficialsareallequippedwithwirelesswalkie-talkiesandearpieces,likestoreclerksinsomedepartmentstoresandrestau-rantsnowhave,tocommunicatewitheachotherwithouthavingtoshoutloudly .Sur-veyshaveshownthatpassengersgetstressedoutbythenoiseofbarkingTSAofficials,andtravelerswhohavepassedthroughBWI’sterminalBsaytheyappreciateitsrelativequiet .Theairporthasalsointroduced“soothing”ambientmusicand“mood”lightingtomaketheprocessfeellessstressful .Fordetails,visittheTSA’sCheckpointEvolutiononlinetourofthesecuritycheckpointatwww .tsa .gov/evolution/innovation .shtm .
By next winter, the TSA hopes to lift its size restrictions on liquids, which now limit the carry-on size to
3.4 liquid ounces. The timetable depends on how quickly software updates can be installed on all of the machines
and how quickly TSA agents can be trained to use the machines correctly.
� • Summer 2009 MPISSN Connects
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What’s your wish? At Seascape Beach Resort we want to hear
about it. Because we know that the best possible meeting
experience is the one that makes both you and your attendees
feel good. Let the magic of Monterey Bay, our all-suite
accommodations, meeting rooms with views, beach parties,
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next meeting a breeze. Our sales team will attend to your
every wish, while you sit back and shine.
Peggy Young, Peggy Young & Associates.
800.676.1678 • SeascapeResort.com
SEA-010 ConfAd-SacMPI-BW-F 9/23/08 10:43 AM Page 1
www.mpissn.org Summer 2009 • �
Manymeetingprofessionalsstrugglewithhowtogetitalldoneandstillhavealifeoutsideofwork .Howdoyou
balancethevariousdemandsfromyourboss,stakeholders,attendees,andyourfamily?Totopitoff,manymeetingprofes-sionalstravelalottoo .Nowonderyoufeeloverwhelmed!Howdoyoufindbalanceamidstthechaos?
What is Balance?Balanceismanagingourvariousroles,activitiesandrespon-
sibilitiesinawaytheresultsinharmonybetweenourpersonalandprofessionallives .Thisrequiresthatwetakecareofour-selves .Weallneedsomeprivatetime–timetodosomethingforourselvesthatrenewsandrefreshesus .Forsome,thismaybegolfingorgardening .Forothers,itmaybescrap-bookingorreading .Thosewhotakeleisuretimearemoreeffectiveintheirvariousrolesinlife .Theyarelessstressedandexperiencegreaterpeaceandharmony .
How to Achieve BalanceYoucan’tdoitall!Thenotionthatyoucandoitallisafallacy .
Therefore,youneedtofocusonthemostimportantthings .Achievingbalanceinvolvesathree-stepprocess:
1. Determine what’s most important
Firstdeterminewhatismostimportanttoyou .Taketimetothinkaboutyourpriorities .Whatarethemostimportantthingsinlife?Makealist .Thinkof“things”inabroadsense .Theycouldbetangiblethingssuchasanicehouse,orintangible,suchasahappyfamily .
2. Prioritize
Reviewyourlistofimportantthings .Whicharemostcritical?Drawanasterisknexttothefivemostimportantthings .Thenextstepinvolvesthedifficulttaskofprioritizingyourtopfiveinpriorityorder(1through5) .
3. Determine how to spend your time
Onceyoudeterminewhat’smostimportant,thendeter-minehowtospendyourtimebaseduponyourpriorities .Mostpeopledon’tkeeptheirprioritiesinmindastheygoabouttheiractivitieseachweek .Lookatyourcalendarorscheduleforthepastweek .Howdidyouspendyourtime?Lookatyourtopfivemostimportantpriorities .Arethesetwoaligned?Formostpeopletheansweris“no” .Ifthat’sthecase,thenyouneedtomakesomechanges .
Whereareyourprioritiesandyourtimeoutofalignment?Wheredoyouneedtospendmoretime?Wheredoyouneedtospendlesstime?Focusonthemostimportant,andsay“no”totheunimportant .Carveouttimeforyourmostimportantpriorities .Ifyousayyourspouseisimportant,butyou’remoreliketwoshipspassingthroughthenight,thenscheduleadatenight .Actuallywriteitonthecalendar .Thensay“no”tolessim-
Creating Balance in Your LifeBy Kathleen Barton, Your Life Balance Coach
portantactivities .Ifyou’rehandlingalotoftheminu-tiaatwork,thendelegateittoyourassistant .Thisal-lowsyoutofocusontheimportantaspectsofthemeeting,ratherthanthedetails .Ifyou’relettingotherlessimportantactivitiesgetintheway,thenyouarenothonoringyourpriorities .
Setagoal,takeactionandtrackyourprogress .Independentmeetingplanner,JanHansen,decidedsheneededtoexer-ciseregularly .Shesetagoaltowalkthreetimesaweek,andscheduledtimeonhercalendar .Janalsowantedmoretimetoherself .Lookingathercalendar,shehadcommitmentsalmosteverynight .Jandecidedtosay“no”tosomeofthefutureen-gagements .Nowsheenjoysmoretimetoherselfandhasmoreenergybecauseshe’sexercisingregularly .
Thekeytoachievingbalanceistoalignhowyouspendyourtimewithyourpriorities .Ifyoufollowthis3-stepprocessandimplementyourplan,youwillindeedfindbalanceamidstthechaos!
Kathleen Barton is a keynote speaker, workshop presenter, and life coach specializing in life purpose, career success, and work-life balance. She is the author of FindingYourPurposeandPassioninLife and TheBalancingAct:ManagingWork&Life audio/work-book. Kathleen can be reached at www.YourLifeBal-anceCoach.com.
Thank You April Event Sponsor!
We held a special afternoon workshop and reception in April. Our thanks to event sponsor:
� • Summer 2009 MPISSN Connects
www.mpissn.org Summer 2009 • �
PresidentAmanda Flangas
DirectorofSales,JohnAscuaga’sNuggetResortHotel
President-ElectJoy Florentino, CMP
SeniorAccountExecutiveMarriott,RenaissanceandJ .W .HotelsandResorts
Immediate Past PresidentKaren Leland-Dolce
President,CopelandPrinting
VP FinanceSusan Crane
Owner,ThePartyConcierge
Congratulations to the 2009-2010 MPISSN Leadership Team!
VP EducationBarbara Ambler-Thomas
StudentActivities,EventsCoordinatorDean’sOffice–CollegeofAgriculturalandEnvironmentalSciences,UCDavis
VP Communications
Lauryl Hinerman, CMPDirectorofSales&Marketing,PlacerValleyTourism
VP Membership
Anita Shumaker, CMTOwner,AlternativeTherapyInstitute
VP Special Events
Lisa Bispham, CMPEventCoordinator
ChildSupportDirectorsAssociation
10 • Summer 2009 MPISSN Connects
www.mpissn.org Summer 2009 • 11
Weoftenhearreferencetothedifferencesbetweenthegenerations .Butwhileweacknowledgetherearedissimi-
larities,areyourespondingtothesegenerationaldifferencesandshiftsintheplanningofyourmeetingsandprograms?
Itisinterestingtonotethatwenowhavefourgenerationsintheworkplace .Thisincludesthe“Traditionals”(thoseborn1900-1945),“Baby Boomers”likeme(thosebornbetween1947and1964),“Generation Xers”(born1965-1980),and“Genera-tion Y” (or“Millennials”),whowereborn1981-1999 .Eachgrouppossessesuniquecharacteristicsthatderive(inpart)fromthesocial,economicandpoliticalclimatewhentheywereyoung .
Foryourmeetingsandprogramstobemosteffective,itisbeneficialtoplanprogramsthatcommunicatetothesedifferentagegroups .Whilethiscanbeachallenge,itcertainlyispossible .
Involve Different Age Groups Thebestwaytostartistoevaluatewhowillbeattendingyour
meetingorprogram .IfyouexpectalargenumberofGenera-tionXorGenerationYattendees,itcanbehelpfultoinvolvethisyoungergenerationintheplanningstagestogarnerinsightintowhatismostappealingtotheirgroup,accordingtoRobertW .Wendover,DirectorofTheCenterforGenerationalStudies .
Wendoversaysthiscanpertaintotheprogramcontent,loca-tion,meansofregistration,entertainment,speakers,desiredhotelamenities,andpost-programfollow-up .So,takeyourconstitu-encyintoaccountwhensettingeachoftheseaspectsofyourprogram .
Appealing to Various GenerationsToappealtoeachgeneration,itishelpfultoknowtheirprefer-
ences .AccordingtoSaraJ .Welchinherinformativearticle,“TheNewAge:PlanningMeetingsForThreeDifferentGenerations”(Successful Meetingsmagazine,January2007),GenerationY:“likesshortmeetingswithnobreaks;lovesPDAs,Wi-Fi,andIMs;likestobeaskedquestionsandtogetinvolved;andcravesinteractivity .”
WelchdescribesGenerationXersas:“likingshortmeetingswithnobreaks;optingforfoodonthego;preferringspeakersthatpresentrelevantinformationtheycan’tgetelsewhere;dislik-ingteameventsandawardsdinners;andhatingwastingtime .”
InprovidinganoverviewofBabyBoomers,Welchdescribesthisgroupas:“likingmeetingswithlongbreaks;lovingawardsdinners;enjoyingmotivationalspeakersandcelebrityspeakers;lovinggolfandspa;andenjoyinggroupactivities .”
Bridging the GapSohowisthisnewshelpfulinplanningyournextprogram?By
recognizingtherearedifferences,youcanplanaccordinglytotry
Are You Responding to Generational Shifts for Your Meetings?
By David Gabri, President and CEO, Associated Luxury Hotels International
tobridgethisgap .Hereareafewthingstoconsider:
Program–Sincekeynotespeechesandawards-nightban-quetsappealtoBabyBoomers,butnotnecessarilyGenerationXers,youmayconsiderhavingashorterpresentationwithanoptionalawardsreceptionbeforethefinalbanquet,accordingtoAnnFishman,presidentofGenerational-TargetedMarketingCorp .(ascitedinWelch’sarticle) .
Registration–WhileBabyBoomersandTraditionalsaremorelikelytoreadmaterialsentthroughthemail,theyoungergenera-tionspreferto“clickonalinkthattakesthemtotheregistrationpage,auto-fillstheinformationtheorganizationhascollectedaboutthembefore,andthensendsthemaconfirminge-mail,allwithinaminuteortwo .Iftheconfirminge-mailincludesanincentiveforbookinghotelroomsearly,they’lllikeitevenbetter,”accordingtoWendover .
Entertainment–Whilemusicalactsfeaturingthe60sand70shavebeenameetingsmainstayforyears(astheyappealtoBabyBoomers),considerofferingalternativeentertainmentfortheyoungergeneration .Wendoversuggeststhiscouldbeacon-temporarycomedyact,afunrun,oreventheoptiontoflyhomeearly .
Incorporating Technology–Mostyoungprofessionalspreferinformativesessionsthatinvolvethem .Oneoptionistoinviteattendeestotext-messageore-mailquestionspertinenttothesession,whicharereviewed,editedandpostedonabigscreenduringthepresentation .Orconsiderincorporatingafunnyclipfrom“YouTube”tosupportthemeetingmessage .Thiscanbenefitallinvolved .Buttokeepattendeesfocused,considerbar-ringcellphones,PDAs,andWi-Fiinthesession,butimmediatelyprovideittothemwhentheyleavetheroom .
Post-program–Toappealtoyoungergenerations,provideresourcessuchasdownloadabledocumentsorawebinarasafollow-uptotheprogram .
Theseareafewwaystoincreasetheappealtoallgenerationsforyourprogram .Sincethevariousgenerationshavedifferentlearningstyles,customizingyourprogramtoappealtoyourspe-cificgroupisdestinedtopaydividendsintheend .
David Gabri is president and CEO of Associated Luxury Hotels Interna-tional (ALHI), which has the national sales responsibilities to the meetings and incentive industries for its membership of over 100 premier Four- and Five-Diamond/ Star quality hotels and resorts worldwide. For information, contact your nearest ALHI National Sales Office, call the “ALHI Luxury Group Desk” toll-free at 866-303-2544, or visit www.alhi.com.
1� • Summer 2009 MPISSN Connects
I am not a laser poInter or a laptop.
I am not a notepad or a busIness card or a pda.
I am not an easel or a projector.
I am a hIgh-tech wIne-tastIng devIce,
and I could play a huge role
In your next meetIng or conventIon.
With $90 million in renovations, 1,993 guest rooms and suites and 200,000 sq. ft. of convention and meeting space, it’s definitely the resort that will give you MORE. WAY MORE. For details, visit http://www.sales.grandsierraresort.com or call 866-473-6672.
www.mpissn.org Summer 2009 • 1�
Our Hats Were Off, To You! At MPISSN Trade Show March 24
By Marilee Moon-Vanni, Trade Show Chair
Thisyear’sMPISSNTradeShowwasatremendoussuccess!Belowaresomephotosfromourfuntimeandourverygeneroussponsors .
Turntopage14foralistofthisyear’sexhibitors .Ourthankstoeveryonewhojoinedusthisyear .Pleasekeepnextyear’seventinmind . . .we’llpublicizethedateonceit’sconfirmed .
Thank You Sponsors!
Le Rivage Hotel
Scott’s Seafood Grill & Bar
New Dimension Sound Entertainment Services
The Party Concierge, Inc.
STL
Special thanks to Robin Rinehart
1� • Summer 2009 MPISSN Connects
American Exposition Serviceswww.american-expo.com
Anaheim/Orange County VCBwww.anaheimoc.org
Audio Visual Techniqueswww.audiovisualtechniques.com
CasaBlanca Resortwww.casablancaresort.com
Claremont Resort and Spawww.claremontresort.com
Courtyard by Marriottwww.marriott.com
Embassy Suites Lake Tahoe Hotel and Ski Resort
www.embassytahoe.com
Fairmont Hotels & Resortswww.fairmont.com
Flamingo Conference Resort & Spawww.flamingoresort.com
Forest Suites Resortwww.forestsuites.com
Go Big Consultingwww.gobigconsulting.com
Graphic Promotionswww.graphic-promotions.com
Harrah’s/Harveys Lake Tahoewww.harrahs.com
Holiday Inn Auburnwww.hiauburn.com
John Ascuaga’s Nuggetwww.janugget.com
Konocti Harbor Resort & Spawww.konoctiharbor.com
KSL Resortswww.kslresort.com
Lake Natoma Innwww.lakenatomainn.com
Lexington Plaza Waterfront Hotelwww.lexingtonhotels.com
Long Beach Area Convention & Visitors Bureau
www.visitlongbeach.com
Marriott Cal Expowww.marriottcalexpo.com
Napa Valley Marriott Hotel & Spawww.napavalleymarriott.com
Ontario, California Convention & Visitors Bureau
www.ontariocc.com
Palace Hotel - Starwood Hotelwww.starwoodhotels.com
Palm Springs Desert Resorts CVAwww.giveintothedesert.com
Party Conciergewww.partyconcierge.com
Portfolio Hotels and Resortswww.portfoliohotels.com
Sacramento CVBwww.discovergold.com
Sacramento Marriott Rancho Cordovawww.marriott.com
San Mateo County CVBwww.visitsanmateocounty.com
Santa Clara CVBwww.santaclara.org
Sheraton Grand Sacramento Hotelwww.sheraton.com/sacramento
Solage Calistogawww.solagecalistoga.com
Sonoma County Tourism Bureauwww.sonomacounty.com
Stockton Conference and Visitors Bureauwww.visitstockton.org
Super Shuttlewww.supershuttle.com
The Meritage Resort & Spa ~ Napawww.themeritageresort.com
The Ritz-Carlton Highlands Lake Tahoe
www.ritzcarlton.com
The St. Regis San Franciscowww.StRegis.com/SanFrancisco
Truckee Tahoe Hampton Inn & Suites
www.hamptoninntruckee.com
UC Daviswww.events-ucdavis.edu
Visalia Convention & Visitors Bureau
www.visitvisalia.org
Westin San Francisco Airportwww.starwoodhotels.com
Wine & Roses Hotel Restaurant Spawww.winerose.com
Special Thanks to Our March Trade Show Exhibitors!
www.mpissn.org Summer 2009 • 1�
The Claremont's Real Deal promises both the destination and the deal.
•3%CredittoMasteraCCount
•25%attritionallowed
•10%offf&BMenusandaudioVisual
•CoMpliMentaryrooMrentalonGeneralsession
•$25spaCreditforalloVerniGhtattendees
As if that weren’t enough, our exciting renovation is complete. New meeting rooms. Same inspiring view. Awaiting your arrival. Now as never before, the Real Deal gives you
five more reasons to book with us.
NeeD AN Incentive?
Berkeley, CA | claremontresort.com | 800.551.7266
Valid for new contracted groups of 10+/night. Based on space available. Must be consumed Jun 1- Jul 31 + selected dates in 2009. Not valid with any other offers. Subject to change. Master credit requires a $10K minimum purchase.
Sacramento/Sierra Nevada ChapterP.O. Box 2338Rocklin, CA 95677www.mpissn.org
Thank You Key Partners
Diamond Level
Ruby Level
