P.O. Box 464053

Lawrenceville, Ga. 30042-4053

Phone: 678.982.5354

E-mail: namigwinnett@gmail.com

A publication of NAMI Gwinnett

An affiliate of National Alliance on Mental Illness and

NAMI Georgia

Gwinnett Help Book

Services for individuals living with a mental illness and their loved ones

Edition 7.0

Revised: October 2012

Page 2

Dedication

The Gwinnett Help Book is dedicated in memory of Tracy Boulware, Lindy

Spencer, and Wayne Taylor. Their families wish to thank everyone who

generously gave toward the publication of this Help Book, to honor their

loved one.

This booklet was compiled and produced by

NAMI Gwinnett

Gwinnett County Staff of ViewPoint Health

and

Eastside Heritage Behavioral Health

Special Thanks to:

Jennifer Garrison

Imogene Harris

Laurie Sykes

Ann Wilder

for their assistance in compiling this booklet

NAMI Georgia’s Warm Line

(800)728-1052

United Way of Metro Atlanta

404.614.1000

Gwinnett Help Line

770.995.3339

This booklet is meant to be a guide to help you navigate through the some-

times frustrating maze in order to seek help when dealing with a mental

illness. It is by no means comprehensive of all the services available to per-

sons with a mental illness living in Gwinnett County. Attempts were made to

make sure the information was current as of the date of publication. To get

referrals to other services not listed here, please contact the following or-

ganizations:

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OTHER HELPFUL RESOURCES National Institute of Mental Health

1-301-443-4513 or 1-866-615-6464 www.nimh.nih.gov

Substance Abuse and Mental Health Services Administration (SAMHSA)

www.samhsa.gov

U.S National Institutes of Health Clinical Trials http://www.clinicaltrials.gov/

National Coalition of Mental Health Recovery

http://ncmhr.org

US Psychiatric Rehabilitation Assn. 1-410-789-7054

www.uspra.org

National Mental Health Consumers’ Self-Help Clearinghouse 1-800-553-4539

www.mhselfhelp.org

Carter Center Mental Health Programs 404-420-5165

www.cartercenter.org

Georgia Psychiatric Association 404-298-7100

www.gapsychiatry.org

Mental Health America of Georgia

404-527-7175 www.nmhag.org

State of Georgia Americans with Disabilities Act (ADA) Coordinator’s Office

404-657-7313 ada.georgia.gov

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YOU ARE NOT ALONE...

Mental illness is a devastating disease, not only for those who have it, but

also for the families and friends who love them. When a family is first confronted

with the reality of mental illness, they usu-ally experience shock and bewilderment.

Why him/her? Why us? What went wrong? What should I do? Where can I get help?

What comes next is the often confusing search for help and guidance. Though the

burdens and discouragement can be over-whelming, many others have also faced

these same issues. You are not alone. Your questions, concerns -- as well as your

feelings-- have been shared by others. Their combined experiences can serve as a stabilizing influence and can pro-

vide you with the support and guidance to make your living less desperate and confused. We have prepared this booklet as a guide to resources to as-

sist you in securing help for yourself and your loved one who is diagnosed with a mental illness. We are here to let you know that persons with a mental

illness can and do recover and can lead productive lives.

GOOD ADVICE FROM NAMI FAMILIES

Learn all you can about the illness

Avoid guilt and placing blame

Find out about benefits and support systems when things are going well-

don’t wait for a crisis.

Learn to recognize warning signs of impending relapse, such as changes in sleeping or eating habits, social withdrawal, and signs of irritability.

Anticipate troublesome situations. If Aunt Tessie can’t handle the relation-

ship, don’t have her to dinner with your ill family member present.

Do not agree with stopping medications because the situation is “cured” or

because of negative side effects. Refer these decisions to the doctor who prescribed the medication. Settling on the right doctor and the most effective

medication is very important and may take time. Don’t give up!

Set reasonable rules and limits and stick to them.

Be patient with the recovery process. Suggestions such as, “just pull yourself together” are rarely helpful and if the individual were capable of it at the time,

he or she would. Recovery takes time and effort.

Do not expect and insist that all peculiar habits be corrected at once. Focus on what is accomplished, not on what is not accomplished.

At times people with neuro-biological brain disorders suffer from memory loss

or the inability to concentrate. This is frustrating and frightening. Do not in-sist that the person with mental illness try harder to concentrate; just repeat

the information in a nonjudgmental way. Do not fall in with delusional thinking. The person with mental illness needs

to be able to depend on a person who is objective and aware of what really is happening. On the other hand, do not argue with this type of thinking or try to

point out faulty logic.

PSYCHIATRIC EMERGENCIES

The most important advice is: Have a plan and put it on paper.

Because mental illness crises are unpredictable and can lead to “out-of-control” behavior, it is critical that the family of the ill member has a plan in

place beforehand. This plan should be in writing and all family members should participate in the development of this plan, including the mentally ill

member when he/she feels well. Distribute the plan to the people who may be involved in resolving the crisis. As a minimum, include the following in

your plan:

Name and phone number of his/her counselor and/or psychiatrist

Medications, type, strengths, dosage, pharmacy, dates each medication began, symptoms the medicine is treating

Medications that work and have not worked Treatments that have helped in the past and treatments (if any) that

should be avoided. Have your loved one write down what will make him/her feel calmer.

What people, or actions, make the situation worse? In advance, learn how to optimize safety for yourself and your ill loved

one – from the therapist and from law enforcement

WHO TO CALL

· 911 for dire emergencies · Georgia Crisis & Access Line (G-CAL)

Behavioral Health Link:

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Page 37

19. Fitzpatrick, David, “Sharp: A Memoir”

20. Bartok, Mira, “The Memory Palace: A Memoir”

21. Smith, Daniel, “Monkey Mind: A Memoir of Anxiety”

22. Cheney, Terri, “The Dark Side of Innocence” Growing up Bipolar”

23. Beard, Amanda, “In the Water They Can’t See You Cry”

24. Frisch, Patricia, “Polarized: A Bipolar Memoir”

25. Greek, Milt, “Schizophrenia: A Blueprint for Recovery”

26. Hart, Carol, “Secrets of Serotonin”

27. Dully, Howard, “My Lobotomy”

28. Seamands, David, “Healing for Damaged Emotions”

29. Poniatowski, Ronald Henry, “Nervous System Breakdown”

30. Baker, Don; Nester, Emery, “Depression: Finding Hope & Meaning In

Life’s Darkest Shadow”

31. Mabry, Ed.S., Connie, “Saving Your Life– One Day at a Time”

32. Hedaya, M.D., Robert, “The Antidepressant Survival Guide”

33. Smith, Harold Ivan, “Life Changing Answers to Depression”

Literature from NAMI-GEORGIA

Page 36

1-800-715-4225 Mygcal.com

The following are examples of actions or problems where you should seek

emergency psychiatric help:

Expressing serious thoughts about attempting suicide

Expressing comments about harming others Hearing very disturbing voices

Experiencing uncontrollable anxiety Feeling uncontrollable anger

Exhibiting manic or otherwise bizarre behavior, severe depression, disorientation, or extreme confusion

GUIDELINES THAT PROVE HELPFUL

Don’t threaten - the ill person may interpret this as a power play and increase

fear or prompt "assaultive" behavior.

Don’t shout - If the mentally ill person seems not to be listening, it isn’t be-

cause he/she is hard of hearing. Other “voices” are probably interfering or predominating.

Don’t criticize - It will only make matters worse.

Don’t bait the ill person into acting out wild threats- the consequences could

be tragic.

PROCEDURES FOR PSYCHIATRIC HOSPITALIZATION

VOLUNTARY HOSPITALIZATION

The ill person seeking treatment may contact their own mental health pro-vider, their local Community Service Board, or the nearest behavioral health

hospital. In any of those settings, a mental health professional will evaluate the person. If the illness is severe enough, hospitalization may be recom-

mended. If the person has insurance, the mental health professional will as-sist with finding an approved provider. If the person does not have insurance,

they would be referred to Georgia Regional Hospital - Atlanta (GRH-A). That hospital requires the person first to be "medically cleared" at a local medical

hospital emergency room. If the person is willing to go to the psychiatric hos-

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pital, a family member or friend usually provides transportation.

INVOLUNTARY HOSPITALIZATION

There may be times when the person with mental illness is experiencing se-vere symptoms but is unwilling or unable to seek help. There are two ways to

have someone involuntarily hospitalized.

1. Family or friends can request an Order to Apprehend from the

County Probate Court. This document is designed for concerned parties to request that the mentally ill person be picked up and brought in by the sher-

iff’s deputies for an evaluation. To do this, two adults who have observed the mentally ill person within the past 48 hours go to Gwinnett County Justice

Administration Building at 75 Langley Drive in Lawrenceville.

2. A qualified mental health professional, physician, or advanced practice

behavioral health nurse may decide that the person’s current condition con-stitutes a substantial risk of immediate harm to self or others, or the inability

to care for self. A 1013 form is signed and the person is involuntarily trans-ported to a Psychiatric Hospital for further evaluation. Transportation may

need to be provided by trained professionals like police officers or paramed-ics. You may request that a Crisis Intervention Team (CIT) police officers be

called to the scene. Do not attempt to transport your loved one by yourself when he or she is in crisis.

FACILITIES

The following is a list of local area crisis stabilization facilities that you or your loved one could be taken to in an emergency. The list is provided as a general

guide and should not be taken as an endorsement of any facility listed. Please check with each facility for the most current information.

SUMMIT RIDGE 250 Scenic Highway

Lawrenceville, GA 30045 678-442-5800 or 678-442-5858

www.summitridge.com

For Assessment Services: 678-442-5856

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1. Earley, Pete. “Crazy: A Father’s Search Through America’s Mental

Health Madness” 2007

2. Mason, Paul & Kreger, Randi “Stop Walking on Eggsehells” paper-

back 2010

3. Woolis, Rebecca “When Someone You Love has a Mental Illness”

2003

4. Duke, Patty and Hockman, Gloria-- “A Brilliant Madness - Living

with Manic-Depressive Illness.” 1992

5. Torrey, E. Fuller, MD. “Surviving Schizophrenia.” 1988

6. Walsh, Maryellen. “Schizophrenia: Straight Talk for Families and

Friends.” 1985

7. Berne, Erice, MD. “What Do You Say After You’ve Said Hello?”

8. Hinckley, Jack & Joann, “Breaking Point.”

9. Andreasen, Nancy, MD. “Welcome Silence - Schizophrenia.”

10. Van Burne, Abby, “Letters, A Family Affair.”

11. Park, Clara Clairborne and Shapiro, Leon, MD. “You Are Not Alone -

Understanding.”

12. Goodwin, Frederick K. and Jamison, Kay Ref Fifield, “Manic De-

pressive Illness.”

13. Amadour Xavier, PhD. “I Am Not Sick, I Don’t Need Help.”

14. Temes, Roberta, “Getting Your Life Back Together, When You Have

Schizophrenia.”

15. Miklowitz, David J., PhD. “The BiPolar Disorder Survival Guide:

What You And Your Family Need To Know.”

16. Torrey, Fuller, MD, “Surviving Schizophrenia: A Manual For Fami-

lies, Consumers and Providers.” 3rd Edition

17. Musser, Kim T., PhD. & Gillberg, Christopher, MD, PhD. “The Schizo-

phrenias: A Biological Approach To The Schizophrenia Spectrum Disorders.”

18. Winters Schwartz, Karen, “Reis’s Pieces; Love, Loss, and Schizophre-

nia”

Page 35

Artworks! Gwinnett http://artworksgwinnett.org

(678) 474-1701

Gwinnett County Parks and Recreation Gwinnett Justice and Administration Building

75 Langley Drive Lawrenceville, GA 30046

770.822.8840 http://www.gwinnettcounty.com/portal/gwinnett/Departments/

CommunityServices/ParksandRecreation

Gwinnett Cooperative Extension 750 South Perry, Suite 400

Lawrenceville, GA 30046 678-377-4010

Services:

4-H Family and Consumer Sciences

Community Centers Teen Talk Newsletter

Holy Comforter Episcopalian Church

The Friendship Center Caters to people with a mental illness or other disabilities with day activities

like painting, music and movement, ceramics, weaving, woodworking, garden-ing, and games, as well as lunch.

The Episcopal Diocese of Atlanta. 2744 Peachtree Rd

Atlanta, GA 30305

Gwinnett SenioR Learning Centers- Computer Classes George Pierce Park Community Center

55 Buford Highway Suwanee, Georgia 30024

Bethesda Park Senior Center 225 Bethesda Church Road SW

Lawrenceville, Georgia 30044

SUGGESTED READING LIST

Knowledge is power. Learn as much as you can about your loved one’s ill-

ness and find successful ways of coping.

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Services-Children (agents 7-12): Outpatient day program only

Services-Adolescents (ages 13-18): Inpatient and day programs

Services-Adults: Inpatient psychiatric, detox and geriatric

partial hospitalization day program Evening alcohol and drug program

Women’s Program

Patients without insurance are referred to View Point.

EASTSIDE HERITAGE BEHAVIORAL HEALTH CENTER 2160 Fountain Drive

Snellville, GA 30078 1-770-985-6470

Services: Adult and Senior Inpatient

Partial Hospitalization Programs. *Most insurances accepted – including Medicaid.

AUBURN RENAISSANCE CENTER Haverty Building

206 Edgewood Avenue Atlanta, GA 30303

404-616-1800

Services:

Community Health Walk In-Day Programs Vocational training

Psychosocial Rehab Recreational Services for those with Major Axis 1 Diagno-sis (i.e., primary schizophrenia, Bipolar Disorder, Major Depression)

Have a Voluntary Program 3 days/week

(Complete Referral forms, or via Psychiatric Emergency Services at Grady Hospital )

PEACHFORD HOSPITAL

2151 Peachford Road Atlanta, GA 30338

770-455-3200 Fax: 770-454-2362

www.peachfordbhs.com Free Assessment Service: 770-454-2302

Services-Child & Adolescent Programs:

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Acute Care Partial Hospitalization/Partial Care

Intensive Outpatient Program Outpatient Therapy

Services-Adult Psychiatric Programs:

(Includes: Schizophrenia, Depression, Manic Depressive Disorder and others)

Acute Inpatient

Partial Hospitalization

Intensive Outpatient

Individual Outpatient Therapy

To access service: 24 hour/7 days per week needs assessment and referral center - FREE assessment. For Appointment: call 770-454-2302

EMORY UNIVERSITY HOSPITAL

Mental Health Services 1441 Clifton Road, NE

Atlanta, GA 30322 Access via 404-712-7103 (Inpatient Admissions Dept.)

404-778-5526 (Outpatient Admissions Department) www.emoryhealthcare.org

Services:

Inpatient Services - comprehensive evaluative and treatment services

with a multi-disciplinary approach

Outpatient Services -

Clinical Trial Services - Several on-going research projects relating to

mental illness diagnosis. Contact 404-778-5000 for details.

Medication Evaluation Services - provided by Emory Residents in Psy-

chiatry for a fee of $35.00. Assist with proper medication evaluation.

Call 404-778-5000 for more details.

Services:

Outpatient - Individual, Group and Family Therapy. Medication

Management

LAURELWOOD 200 Wisteria Drive

Gainesville, GA 30501 770-531-3800 OR 1-800-848-3649

Contact: Ask for Intake Department www.nghs.com

Assessment Services:

Call phone number listed above for free evaluation

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2160 Fountain Dr. Snellville, GA 30078

(770) 985-6460

Atlanta Regional Commission (ARC) (404) 463-3333

www.agewiseconnection.com *contracts with county-based aging programs and specialized agencies*

Provides home and community-based services

Georgia Cares (404) 463-3350 or 1-800-669-8387

http://aging.dhr.georgia.gov

*Volunteer-based service that provides free, unbiased information for Medi-care, Medicaid, and Medigap recipients.

Gwinnett County Parks and Recreation

Bethesda Park Senior Center

225 Bethesda Church Road

Lawrenceville, GA

678.277.0179

Department of Human Services

Elder Care Locator

800-677-1116

Senior Elder Abuse 404-657-5250

Arts, Recreation, and Education

Taking part in recreation can be as much a part of recovery as receiving psy-chosocial services. Because cost can be a barrier to enjoying activities within

the Gwinnett County and metro Atlanta area, below are listed some free or low-cost recreational activities.

Gwinnett Public Library

Lawrenceville Branch 1001 Lawrenceville Highway

Lawrenceville, GA 30046-4707 770-978-5154

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Gwinnett Department of Family and Children Services

446 West Crogan Street

Suite 300

Lawrenceville, GA 30046-2475

(678) 518-5500

(Special appointment only)

33 S. Clayton Street

Suite 100

Lawrenceville, GA 30046

(770)339-5111

Norcross

2211 Beaver Ruin Road, Suit e 130

Norcross, Georgia 30071

770-441-8800

Buford

By Appointment

2755 Sawnee Avenue

Buford, Georgia 30518

770-614-2500

Senior Mental Health and General Assistance Information

Senior Information and Referral Helpline 678-377-4150

FUQUA CENTER FOR LATE-LIFE DEPRESSION

Wesley Woods Health Center 1841 Clifton Road, NE

Atlanta, GA 30329

404-728-6302 http://fuqua.emoryhealthcare.org

404-778-7710 Crisis: 404-712-7103

Eastside Heritage Center

Senior Adult Inpatient Mental Health Services

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Crisis Situation or After Hours: Must report to Emergency Room (closest Hospital in area is Lanier Park or NE Georgia Medical Center)

Services:

Adolescent (Ages 12-17)

Inpatient Hospitalization

Day Partial Hospitalization

After School Outpatient Program

Aftercare Support

Adult

Acute Inpatient Hospitalization

Intermittent Inpatient Hospitalization

Day partial Hospitalization

Aftercare Support

SKYLAND TRAIL

1903 North Druid Hills Rd. Atlanta, GA 30319

404-315-8333 www.skylandtrail.org

Services:

Case Management

Treatment/Therapy

Education

Social Activities

Support

RIDGEVIEW INSTITUTE

3995 South Cobb Drive Smyrna, GA 30080

770-434-4567 www.ridgeviewinstitute.com

Services:

Support groups

Eating Disorders

RIGHTS AND RESPONSIBILITIES

Psychiatric patients have certain rights and responsibilities which play an

essential role in the management of their illness. So do their families. The families’ rights and responsibilities play an essential role in managing and

coping with the patient at home.

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Families have the right... · Not to be blamed for the illness

· To be free from certain social obligations · Not to be abused, yelled at -- or hit

· To seek treatment for the ill family member · To seek information regarding diagnosis, symptoms and treatment for

the ill family member

Families have the responsibility of... · Contributing to the prevention of relapse

· Helping the ill family member get to appointments · Giving honest feedback to the ill family member

· Tolerating no tyrannical behavior (i.e., allowing the patient all rights and no responsibilities)

· Observing the patient closely; setting limits on behavior · Learning as much as possible about the illness

· Becoming involved in the patient’s treatment and healthy lifestyle · Communicating honestly and assertively

· Maintaining the family network by meeting the intellectual, spiritual and emotional needs of the well family members.

Patients have a right to... · Safety, security and decreased stress while ill

· Protection from harm and ridicule · Protection from hurting oneself

· A safe, secure and comfortable environment (often the hospital) and humane care

· Exemption from social obligations and other responsibilities · Dignity and freedom from abuse

· Adequate treatment for the illness

· Medication · Medical treatment as needed

· Social and work skills rehabilitation · Therapy and counseling

· A realistic placement and/or discharge plan · Individualized treatment plan

· Information on one’s illness, treatment and prognosis · Hospital orientation

· Education classes · Informed consent

· Knowledge about when one can expect to get better · Confidentiality

Patients have the responsibility of...

· Accepting and recognizing the illness

· Not denying the illness · Learning the warning signs that the illness is returning

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Adolescent Girls Independent Living Program 3850 Tuggle Road Northeast

Buford, GA 30519 678) 546-8770

www.gwinnettchildrenshelter.org

Georgia Parent Support Network, Inc. 1381 Metropolitan Parkway

Atlanta, GA 30310 (404) 758-4500

Office of State Coordinator of Vocational Education for Students with Disabili-

ties - Department of Education Vocational Education Special Needs Unit 1752 Twin Towers, East

Atlanta, GA 30334 404-656-3042

Positive Behavior Supports

1870 Twin Towers East 205 Jesse Hill Jr. Drive SE

Atlanta, GA 30334 Phone: (404) 657-9953

Emory Children and Adolescent Mood Program

1256 Briarcliff Rd NE, Suite 322E

Atlanta, GA 30306

404.727.3443 -- Main office (appointments, directions)

404.727.4799 -- Research studies (information and appointments for current study participants)

Warm Springs Outdoor Therapeutic Program Warm Springs, GA

706-655-5900 www.warmspringsotp.com

Warm Springs OTP is an outdoor residential program run by the Georgia De-partment of Behavioral Health and Developmental Disabilities. The program

is for adolescents aged 12 – 18.

Gwinnett County CASA

115 Stone Mountain Street Lawrenceville, GA, 30045-5661

770-619-6015 http://www.gwinnettcasa.org

http://www.metrocasa.org

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Treatment Court– DUI’s and non-violent drug felonies 770-822-8558

www.treatmentcourt.com

Circuit Public Defenders 770-822-8541

www.gpdsc.com

Juvenile Court 115 Stone Mountain St.

Lawrenceville, Georgia 30046-6900 770-619-6300

Guardian Ad Litem

770-619-6069 Juvenile Court Probation Unit

770-619-6020

Gwinnett ProBono Project, Atlanta Legal Aid Society 180 Camden Hill Rd.

Lawrenceville, GA 30045 770-822-8552

The Office of the Mental Health Advocate

(404) 232-8900 or 1 (800) 676-4432 www.gpdsc.com/omha-main.htm

Georgia Senior Legal Line

(404) 657-9915

Free to Georgians age 60 and older

Youth and Senior Mental Health and General Assistance

The Clubhouse 490 S. Perry Street

Lawrenceville, GA 30046 Phone: 678-209-2550

Substance Abuse Treatment

Right From the Start Medicaid Project Centralized Katie Beckett Medicaid Team 5815 Live Oak Parkway Suite D-2

Norcross, GA 30093-1700 678-248-7449

Gwinnett Children’s Shelter

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· Seeking treatment and cooperating with treatment givers · Listening to their doctor’s advice (and following it)

· Giving open and honest information about symptoms · Learning as much as possible about the illness and treatment

· Asking questions; listening to the answers · Attending education classes and trying to learn

· Observing oneself to learn about symptoms

(Source: Dr. Cynthia Bisbee - Patient Education in Mental Illness.)

Violation of Rights

If you believe the rights of a person with mental illness have been violated in

the areas of education, employment, housing or treatment, contact the Geor-gia Advocacy Office at 404-885-1234 or 1-800-537-2329.

If you believe you or your loved one received poor care or have been abused

within the state public care system, contact the Ombudsman Office at 404-656-4261.

Department of Human Resources (DHR)-

Division of Behavioral Health and Developmental Disabilities (DBHDD)

Division of Mental Health 404-657-2273 Division of Addictive Diseases 404-657-2331

Office of Provider Services 404-657-2144 Office of Hospital Operations 404-657-2270

DHR and the DBHDD serve Georgia statewide.

Metro DBHDD Regional Office

100 Crescent Centre Pkwy, Suite 900 Tucker, GA 30084

770-414-3052 (office) 770-414-3048 (fax)

Region 3 serves: Fulton, Clayton, DeKalb, Gwinnett, Rockdale, Newton

Georgia’s Mental Health Ombudsman

55 Park Place, Suite 410 Atlanta, GA 30303

404-656-4261 To help Georgians and their families deal with the state’s public care system.

This office will investigate claims of abuse and poor care.

REHABILITATION & RECOVERY SERVICES

Since the early 90’s the specter of long-term disability in mental illness has

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been transformed into a vision of recovery. Before then, the medical model assumed that stabilization was the best possible outcome of treatment, and

care systems were designed around the goal of maintenance.

Dr. William Anthony, a national leader in psychiatric rehabilitation, says “After 25 years of practice and research, and listening to consumers and their fami-

lies, I am more convinced than ever that recovery from mental illness is pos-sible for many more people than was previously believed.”

Based on a panel discussion of consumers, the “essential ingredients” of

rehabilitation programs that lead to recovery are: a safe and stable environment

good medical treatment an educated and supportive family

something to get involved in -- work, community, advocacy education about effective management of the illness

focus on consumer strength and self-determination a caring counselor

Rehabilitation Services are available at:

Peer Support and Wellness Center 444 Sycamore Drive

Decatur, GA 30030 Warm Line: 404-371-1414(24 hrs/day) or

1-888-945-1414 www.gmhcn.org/wellnesscenter/

An alternative to hospitalization up to one week at a time in respite beds.

The Cottages on Mountain Creek 5800 Mountain Creek Road

Sandy Springs, GA 30328 Tel: (404) 228-6554

cottagesonmountaincreek.com Services:

· 24-hour Housing and Care · Day Program

· Independent Living · Respite

· Massage Hypnotherapy

Culinary Class Art Therapy

· Lifestyle Modification

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PLAN (Plan Lifetime Assistance Network) of Georgia, Inc.

2200 Century Parkway, Suite 510

Atlanta, GA 30345

404-634-0094

(Provides solutions for present and future care.)

*NAMI does not endorse any program or plan.

LEGAL ASSISTANCE

Needing legal advice for the families of the mentally ill presents unique

problems and usually requires legal specialists. NAMI-Georgia and the

Young Lawyers Division of the State Bar of Georgia have been working to

better benefit families who have legal problems relating to the mental illness

of a family member. By calling the office of NAMI-Georgia at 770-234-0855,

you will be referred to a volunteer attorney who will provide or coordinate an

appropriate and helpful consultation or other response to the caller’s special

inquiry. Assistance includes coordinating a referral. It is not a pro bono

legal service. Below are listed other resources for obtaining legal services:

Atlanta Legal Aid Society

1514 Cleveland Avenue East Point, GA 30344 (404) 669-0233

www.atlantalegalaid.org

Atlanta Volunteer Lawyers

235 Peachtree Street Northeast #1750 Atlanta, GA 30303 (404) 521-0790

www.avlf.org

Bazelton Center for Mental Health Law

1101 15th Street, Suite 1212

Washington, DC 20005

(202) 467-5730

Gwinnett Courts

Justice & Administration Center

75 Langley Dr.

Lawrenceville, GA 30045

Probate– Involuntary Hospitalizations 770-822-8250

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After receiving a referral from a counselor, a person with a mental illness can receive help with job readiness skills.

Goodwill Industries Career Center

1502 Pleasant Hill Rd Duluth, GA, 30096

(770) 564-1728 http://www.goodwillng.org/

Provides computers with internet access to assist in the job search, job post-ings, educational classes, job skills training, job clubs, telephone, fax, and

copy services, and resource library.

Georgia Mental Health Consumer Network 246 Sycamore Street

Decatur, GA 30030 (404) 687-9891

www.gmhcn.org

Georgia Peer Support Institute trains and certifies persons with a mental ill-

ness to become Certified Peer Specialists (CPS) who are responsible for the implementation of peer support services, which are Medicaid reimbursable

under Georgia's Rehab Option. They can serve on Assertive Community Treat-ment Teams (ACT), as Community Support Individuals (CSI), and in a variety

of other services. This allows CPS’ to seek employment at agencies that hire for this position.

ESTATE PLANNING - WILLS

Because many persons suffering from neurobiological receive some type of

financial assistance, monies received by them as a gift or inheritance could

jeopardize their entitlement. However, through a properly prepared legal document called a “Special Needs Trust”, their SSI benefits would continue if

their necessities were paid from the monies in the Trust.

It is important that you seek the professional help of an attorney experienced in creating such trusts in order to protect entitlements.

Other options for Estate Planning that protects your disabled loved one from

losing their benefits because of inherited monies*:

The Georgia Community Trust 3995 South Cobb Drive

Smyrna, GA 30080 770-431-7070

www.georgiacommunitytrust.com

Page 28

“JUST” PEOPLE, INC. PO Box 930037

Norcross, GA 30003 770-441-1188

www.justpeople.org Services:

Day Support

Social Services

Supportive Employment

Affordable housing

Living Support

ExecuCare Addiction Recovery Center 3985 Steve Reynolds Boulevard,

Building B, Suite A Norcross, GA 30093

1.877.276.2224 770.817.0711

www.execucarearc.com Services:

10 day treatment

Outpatient

Purple Inc Drug & Alcohol Treatment 2495 Eastgate Place

Snellville, GA 30078 Phone: (770) 962-8215

purpletreatment.com Services:

Residential addiction counseling

Aftercare alumni counseling

Family insight counseling

Visitation and therapeutic visits

G.R.E.A.T. D.A.Y, Inc.

4151 Memorial Drive Decatur, GA 30032

(404) 377-9224 (Voice and TDD) www.greatdayinc.net

Dedicated to providing outpatient mental health services to the members of

deaf and hard-of-hearing community. They specialize in licensed counseling

and related services for deaf and hard-of-hearing Georgians and their fami-

lies.

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SUPPORT GROUPS

Once a mentally ill person is stabilized, support groups can be one tool he or

she can use to aid in his or her recovery. Below are listed some support

groups that meet in the area.

NAMI Gwinnett

678-982-5354 www.nami.org/sites/namigwinnett

Offers free support groups at two locations:

Lawrenceville Presbyterian Church 800 Lawrenceville Hwy NW (Hwy 29)

Lawrenceville, GA 30042

Support groups for family, friends, family and those living with a mental

illness meet every Tuesday from 7:30-9:00 PM.

General meetings, which provide refreshments and guest speakers, meet

the 1st Tuesday of each month at 6:30 PM.

Christ the King Lutheran Church 5575 Peachtree Parkway (Hwy 141)

Norcross, GA 30092

Support groups for those living with a mental illness meet every 2nd and 4th Wednesday of the month from 7-8:30 PM.

NAMI Georgia Veterans Advisory Council

3050 Presidential Drive, Suite 202 Atlanta, GA 30340

(770) 234-0855 www.namiga.org

Provides veteran specific education, outreach and resources to Georgia vete-

rans, their families and communities.

Viewpoint Health (formerly GRN)

770-962-5544

Must be referred by a counselor to join support groups.

Eastside Heritage Behavioral Health

2170 Fountain Drive Snellville, GA

770-985-6478

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AGENCIES WHICH CAN PROVIDE ASSISTANCE AND SUPPORT

Georgia Department of Labor Vocational Rehabilitation (VR) Services (Region 3, Unit 8) and Career Center

2111 Beaver Ruin Road, Suite 160 Norcross, GA 30071-3340

(770)729-5400 http://www.gvra.ga.gov/

Persons between the ages of 18 and 64 with any type of disability who re-

ceive SSI, SSDI or both are eligible. Helps beneficiaries who want to return to work but need more significant services before they can start. VR’s can help

beneficiaries get ready to work, and, if necessary, they can then find an Em-ployment Network (EN) who can help them keep the job and make more

money.

Employment Networks offer specialized services such as career counseling, vocational rehabilitation,

and job placement and training

Work Incentives Makes it possible for people with disabilities receiving Social Security Disabil-

ity Insurance (SSDI) or Supplemental Security Income (SSI) to work and still receive monthly payments and/or Medicare or Medicaid. For more informa-

tion, go to: http://www.ssa.gov/disabilityresearch/workincentives.htm.

Atlanta Regional Workforce Board Career Resource Centers

3885 Crestwood Parkway NW, Suite 200,

Duluth, GA 30096 770-806-2020

Gwinnett Tech, 5150 Sugarloaf Parkway, Bldg. 100

Lawrenceville, GA 30043, 678-226-6664

Provides a center where persons can search for employment and participate

in workshops for job readiness like interviewing skills and resume prepara-tion. There are also limited funds available for qualified unemployed appli-

cants to receive a grant to receive additional job skills training with a Work-force Investment Act (WIA) provider.

Viewpoint Health Supported Employment Program

595-C Old Norcross Road Lawrenceville, GA 30046

770-962-5544 www.viewpoint.com

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North Gwinnett Cooperative Ministry 4395 Wiley Drive Buford, GA 30515

770-271-9793 www.northgwinnettcoop.org

Areas served: low-income residents of Buford, Sugar Hill, Suwanee, 30024, 30518, 30519

VOCATIONAL ASSISTANCE

“The number one dream of people with mental illness in terms of breaking

free from the bonds of their illness, the poverty associated with it, and the embarrassment and stigma of it is to be able to go to work,” Ralph Bilby, Pro-

gram Director of the International Center for Clubhouse Development.

According to the Center for Reintegration, too often people in recovery face barriers to finding and maintaining a good job -- barriers created by them-

selves as much as others. Common feelings include:

A serious lack of confidence The fear of recurring episodes of illness

A sense of being too far behind to catch up A stigma regarding mental illness that still exists in the workplace

Government regulations, which sometimes create unnecessary obstacles

While these barriers are real, they can be overcome.

Here are their 10 suggestions for finding and maintaining meaningful employ-

ment:

1. Don’t be afraid to try. 2. Find and actively work with a “Rehabilitation Partner.”

3. Position yourself for the best chance at getting meaningful work- i.e. training, education, or volunteer work.

4. Optimize your health. 5. Develop excellent work habits.

6. Be persistent. 7. Look at your employment search as a long-term learning process.

8. Be willing to trust. “It’s about trust, which must be earned.” (Ralph Bilby)

9. Take it one step at a time. Patience is one of your best allies. 10. Recognize--and celebrate--your successes.

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http://eastsidemedical.com/service/caregiver-support-groups

Support group for caregivers of those with a mental illness or dementia. Meets in the boardroom of the second Tuesday of the month at 1 PM.

Ridgeview Institute

3995 South Cobb Drive Smyrna, GA 30080

(770) 434-4567 www.ridgeviewinstitute.com

Groups:

12 step programs

Interfaith Approach to Spiritual Growth

Depression and Bipolar Support Alliance

Friends and Family of People with Eating Disorders

ANAD (Anorexia/Eating Disorders)

Below are listed condition specific support groups that meet in Gwinnett

County, the Atlanta Metro area, or have online support groups where there

are no onsite groups. Because meeting places change, it is recommended that you call first before attending a meeting listed on a website.

CEPTA

6020 Dawson Boulevard, Suite i Norcross, GA 30093

(770) 662-0249 www.cepta.org

Bilingual and bicultural behavioral health clinic for Latinos with substance

abuse issues. Provides group education and counseling.

Depression & Bipolar Support Alliance

404-538-3042 www.dbsalliance.org

OCD Georgia

www.ocdgeorgia.org/ocd-support-groups

Schizophrenia and Related Disorders Alliance of America

Buford Schizophrenia Anonymous

2755 Sawnee Avenue

Buford, GA 30518

770-380-2431

Page 15

www.sardaa.org/sa-group-locations/

Georgia Parent Support Network– Norcross/Gwinnett Chapter

1006 Olde Mill Lane Norcross, GA 30093

(404) 932-5073

Spectrum Autism Support Group http://www.atl-spectrum.com

Children and Adolescents with Attention Deficit/Hyperactivity Disorder Atlanta Georgia Satellite

(404) 633-2040 http://www.chadd.org

Suicide Survivor Support Groups

770-822-2200 www.afsp.org

Bereavement Group

770-476-3776

GriefShare

http://www.griefshare.org/findagroup

12 Step Programs

Alcoholics Anonymous www.aageorgia.org

404-535-3178

Codependents Anonymous (CoDA) www.northgeorgiacoda.org

www.coda.org

Narcotics Anonymous www.na.org

1-818-773-9999 x 771

Cocaine Anonymous www.ca.org

1-404-255-7787

Overeaters Anonymous

www.oa.org

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Salvation Army 3435 Sugarloaf Parkway

Lawrenceville, GA (770) 724-1661

1000 Center Place

Norcross, GA 30093 (770) 441-6200

www.salvationarmy-georgia.org

St. Vincent de Paul Society- Archdiocesan Council of Atlanta 2050-C Chamblee Tucker Road

Atlanta, GA 30341 678-892-6160

www.svdpatl.org

Families First

5151 Brook Hollow Parkway

Norcross, GA

(404) 541-3040

Duluth Cooperative Ministries 3395 Fox St. Duluth, GA - 30096

770-623-9563 www.duluthco-op.org

Areas served: 30096 & 30097

Lawrenceville Cooperative Ministry, Inc. 176 Church Street Lawrenceville, GA 30046

770-339-7887 www.lawrencevilleco-op.org

Areas served: 30043, 30044, 30019, Dacula, Lawrenceville.

Lilburn Cooperative Ministry 5329 5 Forks Trickum Road Southwest Lilburn, GA 30047

770-931-8333 lilburncoop.org

Areas served: 30047, 30087 (not 30083 or 30084 as these are served by the Stone Mountain Co-op).

Norcross Cooperative Ministry

2275 Mitchell Road Northwest Norcross, GA 30071

(770) 263-8268 www.norcrossco-op.org

Areas served: 30071, 30073, 30091, 30092, 30093, and 30340, 30360, 30084 (only the portions that fall in Gwinnett County)

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5030 Georgia Belle Court Norcross, GA 30093

770.638.5700

Federally funded medical clinics

Four Corners Primary Care 5030 Georgia Belle Court, Suite 2066

Norcross, GA 30093

175 Gwinnett Drive, Suite 213 Lawrenceville, GA 30046

770-806-2928 www.fourcornersprimarycare.com

Southside Medical Center - Norcross Clinic 5127 Jimmy Carter Blvd, Ste 205,

Norcross, GA 30093-1619 770-368-3845

www.southsidemedical.net

Sliding scale or low cost

Gwinnett Community Clinic 2160 Fountain Drive Snellville, GA 30078

(770) 985-1199 www.gwinnettcommunityclinic.org

Good Samaritan Health Clinic 3700 Club Drive Lawrenceville, GA 30044

(678) 280-6630 www.goodsamgwinnett.org

Hope Clinic

121 Langley Drive Lawrenceville

(770) 685-1300 www.hopeclinicgwinnett.info

Social Services Partnership for Community Action

Gwinnett Family Support 6090 McDonough Drive, Suite M & N

Norcross, GA 30093 (678) 291-0860

www.pcaction.org

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404-634-3314

Marijuana Addicts Anonymous 212-459-4423

Eating Disorders Anonymous www.eatingdisorderanonymous.org

760-569-0800

Gamblers Anonymous www.ga.org

404-237-7281

Nicotine Anonymous www.nicotine-anonymous.org

770-416-6583

Parents Anonymous 770-985-7825

Emotions Anonymous

www.emotionsanonymous.org

EDUCATIONAL OPPORTUNITIES PROVIDED BY THE NATIONAL ALLIANCE FOR THE MENTALLY ILL

(NAMI) Gwinnett

“Knowledge is Power” Learn as much as you can about your loved one’s illness and find successful

ways of coping.

“FAMILY-TO-FAMILY”

A FREE, 12-week course for family members, taught by NAMI-trained facilita-tors and covers the major brain disorders:

Schizophrenia, SchizoAffective, Major Depression, Bipolar Disorder,

Panic Disorder and Obsessive Compulsive Disorder

Basics about the brain

Problem Solving Skills

Medication Review

Self-Care

Communication Skills

“PEER TO PEER”

A FREE, 10-week course for those diagnosed with a mental illness such as depression, bipolar disorder, schizophrenia, or other conditions. Classes are

taught by trained mentors or peer teachers, who are successfully managing their own condition.

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Individual empowerment, Family and peer support,

Relapse prevention, Communication skills,

Coping skills, Self care strategies

Call NAMI-GEORGIA 770-234-0855 to find out the dates and location of ei-

ther of these classes nearest you.

Reintegrating into the community

You or your loved one may need supportive services to live independently in

the community after being discharged from a hospital or rehabilitation pro-

gram.

HOUSING ASSISTANCE

Information, referrals and assistance can be obtained through the following

agencies: Transitional Housing:

Family Promise of Gwinnett 3495 Sugarloaf Parkway

Lawrenceville, GA 30044 (678) 376-8950

www.familypromisegwinnett.org

Rainbow Village, Inc.

3427 Duluth Highway 120

Duluth, GA 30096

Phone: (770) 497-1888

Fax: (770) 497-1825

info@rainbowvillage.org

Impact! Transitional Housing Program

(678) 808-4477 http://www.theimpactgroup.org

Partnership Against Domestic Violence

Shelter and Crisis Center (Women only) PO Box 1272 St.

Lawrenceville, GA 30046 770.963.9799 (24 hours)

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Norcross Office- 2211 Beaver Ruin Road, Suite 130, Norcross, GA 30071

Medicare

Medicare is a federal insurance program that helps pay hospital, prescrip-

tions and medical bills for eligible people.

It is for almost everybody 65 or older, regardless of income, as well as dis-abled people under 65 who have been entitled to Social Security Disability

Insurance (SSDI) for 24 months. Part A of Medicare (hospital insurance) cov-ers inpatient hospital care, skilled nursing facility care, home health care, and

hospice care. Part B (medical insurance) covers doctors’ services, outpatient hospital services, and some other services. When you become eligible for

Medicare, you will receive Part A automatically. To receive Part B of Medi-care, you must enroll in the program and pay a monthly charge that is de-

ducted from your Social Security benefit.

Prescription Assistance

Persons may be eligible for the low income subsidy for Medicare Part D. To find out, contact:

Georgia Cares: 1-866-552-4464 Social Security: 1-800-772-1213

Persons not on Medicare or Medicaid may be eligible through other programs:

RxAssist

www.rxassist.org

Partnership for Prescription Assistance

1-888-477-2669 www.pparx.org

MEDICAL CLINICS

Public health clinics

Buford Health Center

2755 Sawnee Avenue Buford, GA 30518

770.614.2401

Lawrenceville Health Center

455 Grayson Hwy, Suite 300 Lawrenceville, GA, GA 30046

770.339.4283

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Paraclete Services

815-455-7010

800-584-5040

www.paracleteservices.org

Martin and Jones

123 N. McDonough Street

Decatur, GA 30030

(404) 373-3116

Food Stamps

The food stamp program is a federal program designed to help low income

individuals and families buy the food they need to maintain good health.

Income level and assets determine eligibility. To apply for Food Stamps, go

to the nearest Gwinnett County Department of Family and Children Services

(DFCS) office located at:

Lawrenceville Office – One Justice Square,

446 W. Crogan St, Lawrenceville, GA 30045

Phone: 678-518-5500

Buford Office - 2755 Sawnee Ave, Suite 3001, Buford, GA 30518

Phone: 770-614-2500 (by appointment only)

Norcross Office – 2211 Beaver Ruin Road, Suite 130, Norcross, GA 30071

Phone: 770-441-8800

MEDICAL ASSISTANCE

Medicaid

Medicaid is a medical assistance program for low income people, funded by

both the federal and state governments. For people with a disabling mental

illness, Medicaid is probably the most important resource for both mental

health care and medical services. For those who qualify, benefits include

doctor’s services, lab fees, clinics, medical equipment, emergency dental

care and medical transportation. To find out if you are eligible for Medicaid,

and the information needed, contact your local Department of Family and

Child Services (DFCS) office:

Lawrenceville Office- 446 W. Crogan St., Lawrenceville 30045 (Phone: 678-

518-5500).

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Salvation Army

3455 Sugarloaf Pkwy. LAWRENCEVILLE, GA

Tel: 770.774.1661

View Point Health Residential Services www.grncsb.com

As part of a treatment care plan, residential options will be explored.

Apartments Buford Housing Authority

Corner of Hutchins & Church Streets Buford, GA.

Phone: 770-945-5212 Lawrenceville Housing Authority

502 Glenedge Drive Lawrenceville, GA 30045

Phone: 770-963-4900 Norcross Housing Authority

(Office is open part-time – call first) 19 Garner Street

Norcross, GA Phone: 770-448-3668

Georgia Department of Human Affairs

Section 8 Housing Assistance Phone: 404-679-4840

www.dea.state.ga.us

LAWRENCEVILLE HANDICAPPED HOUSING 420 Hillcrest RD

LILBURN, GA 30247-3797 Phone: 770-806-8156

GWINNETT COUNTY RESIDENTIAL SERVICES, INC.

3094 ASHLY FOREST DR SNELLVILLE, GA 30078-4524

Phone: 770-676-2000

RAINBOW HEIGHTS 2165 Ross Rd

Snellville, GA 30039-8511 Phone: 770-972-5315

SUSSEX COURT RESIDENTIAL SERVICES, INC.

2275 Sussex Ct Snellville, GA 30078-3120

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Bradford Gwinnett

100 Castor Drive Norcross, GA 30071 (770) 447-4162

www.riverstoneres.com

Homeowners HomeSafe Georgia

Georgia Department of Community Affairs 60 Executive Park South, NE

Atlanta, GA 30329-2231 877-519-4443

770-806-2100 hhf@dcaga.gov

The Impact! Group

40 Technology Parkway South, Suite 180 Norcross, GA 30092

678.808.4477

Gwinnett Habitat for Humanity 1362 Pine Circle

Stone Mountain (770) 931-8080

www.habitatgwinnett.org

Utility assistance

Low Income Home Energy Assistance Program Partnership for Community Action

678-291-0860

Georgia Public Service Commission 244 Washington Street SW

Atlanta, GA 30334 404-656-4501

Georgia Power

BIN #10101 241 Ralph McGill Boulevard

Atlanta, GA 30308 (888) 660-5890

Lifeline

AT & T 304 Pines Avenue

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Albany, GA 31702 (800) 288-2020

http://www.wireless.att.com/learn/articles-resources/community-support/lifeline-link-up.jsp

Assurance Wireless

1-888-321-5880 http://www.assurancewireless.com/Public/Welcome.aspx

FINANCIAL ASSISTANCE

Mental illness is a serious neurobiological condition that very often leads to

an inability to successfully support oneself in gainful employment. To see what programs a person living with mental illness a person could be eligible

for, please go to www.benefits.gov.

The illness may qualify as a disability, so the ill person may be eligible for cash benefits from the Social Security Administration (SSA). There are two

kinds of cash benefits available: Social Security Disability Income (SSDI) and Supplemental Security Income (SSI).

SSDI is based on the disabled person’s work record. Your local Social Security

Office will aid in determining eligibility for SSDI. A disabled person, who has not worked, may be entitled to RSDI based on a parent’s work history.

SSI is based on the ill person’s financial need and eligibility is determined

through an interview process by the SSA.

INFORMATION TO SECURE BENEFITS:

There are many office locations - when you call 1-800-772-1213, they will ask for your zip code and assign you to an office based on zip code. Once you are

assigned a representative of the SSA, you will need to work with that person and their office. Your representative will be working with you to complete the

paperwork for your application. Make sure to make a copy of your complete paperwork. On your copy it would be beneficial to write the date you mailed

the information and each time you talk to the representative using your copy.

The process is often lengthy and could take months to complete. The final

application is reviewed by the SSA panel for determination. BE PATIENT AND

ON TOP OF IT. It is best to work by phone appointments and only go into the

office when you need to.

Below are two firms that represent persons applying for Social Security

benefits:

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