7/27/2019 GW Pergault Inc

1/5

G.W. PERGAULT, INC

- Group 120120145 Gagan Khare 2012204 Bhumica Somani 2012129 Aditi Daniel 2012146 Gautam Raizada2012101 Rohit Sharma 2012143 Deepesh Kumar 2012024 Krislyn Dias 2012061 Vivek Singh Barad

7/27/2019 GW Pergault Inc

2/5

Advice to Sales Manager to make e-

Commerce Plan Successful

Too much too soon

Hardware Industry

Not too tech savvy

Sales representatives need training

Make changes to the website to make it more

customer-friendly/easily accessible

Invest in training of sales representatives in

getting acquainted with the website

7/27/2019 GW Pergault Inc

3/5

Advice to Sales Manager to make e-

Commerce Plan Successful

Commission:

Have well defined KRAs for calculation ofindividual commissions

Pushing new product lines

Month on Month Profits

Quarterly review of complete portfolio for bonusesincreased portfolio

Encouraging clients to raise Repair requestsonline and then gradually prompt for otherorders

7/27/2019 GW Pergault Inc

4/5

Role of Ken to make his sales-people

more accepting of the new initiative

Assure the sales people that their jobs are securethrough a Structured Commission

Expanding roles from just a sales representativeto a Marketing Consultant

Motivation to push new products through ExtraIncentives

Main benefit: Reduce sales reps efforts and

Increase benefits in terms of marketing to newcustomers/new product lines

Focus on customer engagement and CRM

7/27/2019 GW Pergault Inc

5/5