Guiding Principles for the Low Code Revolution – Intuit QuickBase EMPOWER2015 Presentation by...

Guiding Principles For The Low-

Code RevolutionJohn R. Rymer, Vice President, Principal Analyst

May 27, 2015

© 2015 Forrester Research, Inc. Reproduction Prohibited 3

Fast Software Delivery Is Crucial

1980s

1990s

1960s

2010

Data processing -- Batch automation of accounting, back-office

IT -- Database, online systems-of-record and PCs

automate front-office

The Internet -- eBusiness brings external

(Web) access to internal business processes

The Customer -- Mobile & social

empower customers – systems of

engagement win, serve, retain them

Required D

eliv

ery

Tim

e


How Software Delivery Is Failing

1980s

1990s

1960s

2010

Data processing -- Batch automation of accounting, back-office

IT -- Database, online systems-of-record and PCs

automate front-office

The Internet -- eBusiness brings external

(Web) access to internal business processes

The Customer -- Mobile & social

empower customers – systems of

engagement win, serve, retain them

Required D

eliv

ery

Tim

e

• Projects take too long.

• Delivery processes are too inflexible.

• Software change is too expensive & slow.

• Talents are out of date.


We’re Expanding Our Platform Portfolios

Legacy

• COBOL, PL/1, etc.

Client/server

• PowerBuilder, old VB, Oracle Forms

Web

• .NET, Java

Digital Business

• Mobile platforms

• Server-side Javascript

• Low-code platforms

• Cloud platforms

• Continuous delivery


Low-Code Platforms Defined› Platforms that enable rapid delivery of business

applications with a minimum of hand-coding, and minimal

upfront investment in setup, training, and deployment.

• Devs use low-code platforms to produce complete business applications

(UX, data, workflow, transactions, reporting).

• Devs use low-code platforms to address a wide range of applications.

• Low-code platforms are an alternative to general-purpose coding

frameworks (e.g. Java and .NET).

Source: Based on “New Development Platforms Emerge For Customer-Facing Applications,” August 6, 2014

http://apps.quickbase.intuit.com/driving-digital-transformation-via-rapid-app-development-2



Low-Code Is A Diverse Market

Group Vendors Revenue

>$100M Salesforce (Force.com) $500

$25-$100M Acquia, Appian, Intuit, K2, Mendix, Nintex, OutSystems,

ServiceNow

$500

$10-$25M Alpha Software, Bizagi, Intalio, MicroPACT $120

<$10M Alphinat, Avoka, BPLogix, ClaySys, KeyedIn Solutions,

MATsSoft, MioSoft, Mobidio, Mvine, Progress Software,

Software AG

$60

Nascent Exadel, IBM, ManyWho, Microsoft, Snappii, WhoGloo, Zudy $10

Total ~$1,200

Source: Forrester estimate

Estimated Low-Code Revenues


5 Ways Low-Code Speeds App Delivery› Visual descriptions much faster than coding

• Declarative tooling, pre-built components and controls

› Easy, immediate, low-cost on-ramp

• On-demand access, low costs, no enterprise sales cycle, no training

› Discover true requirements and real value

• Try out ideas at no or low cost, see the app as you build and modify it

› Generate mobile apps from older apps

• Available responsive design, reusable UX definitions

› Empower developers you can find and afford

• Powerful tooling replaces need for top-tier talent; fast ramp training


This May Be A Revolution

Health Ministry Patient admin system 3 years4 months, 1

week

Enterprise Result Code Low-Code

UK Insurance Agent Portal ∞ 10 days to

MVP

Call Center

OperatorCustomer-specific app 4 months 3 weeks

Spain InsuranceWeb channel & admin

system

2.7 years

(est)13 weeks


Low-Code Platforms Also Enable Chaos

›Dozens to hundreds of hard-to-maintain apps

›Dozens to hundreds of point integrations

›Apps that can’t grow along with usage

›One-off, orphaned apps and/or platforms

›More custom code to fill gaps than you planned to

write


Self-service

Human-mediated

Simple ComplexBusiness Process

Customer

Interaction Mode General-purpose

Web-content

ProcessData/Forms

Start With Objectives For Your Platforms

› Source: “New Development Platforms Emerge For Customer-Facing Applications,” August 6, 2014


When You’re Established, What’s Next?

Experimentation, initial proof Expansion, optimization

Case

Forms B2C

Process


Plot Your Product Selection

Application ScenariosNiche General-Purpose

ExpressivenessConstrained Unconstrained

ScalabilityDepartmental Internet-scale

Ramp-up TimeLots Little

Deployment ChoiceLimited Multiple


Plot Your Product Selection

Application ScenariosNiche General-Purpose

ExpressivenessConstrained Unconstrained

ScalabilityDepartmental Internet-scale

Ramp-up TimeLots Little

Deployment ChoiceLimited Multiple

B2C sites

Agent portal


Target Roles Using Low-Code

Platforms

Plan Who Will Do The Work

DevOps

ProsCoders

Rapid

Devs

Apps

Pros

“Citizen

Developers”

Process

Pros

(both inside and outside of IT)

IT

Pros




Design Your Governance Policies

›Guidelines for classes of projects.

›Common data, components, integration and who’s

responsible.

›Development framework and practices to achieve

responsiveness and efficiency goals.

›How to empower subject-matter experts.

›Coordination of multiple lifecycle speeds.

forrester.com

Thank you

John R. Rymer

+1 650.581.3857

[email protected]

@johnrrymer

With

Clay Richardson

Guiding Principles for the Low Code Revolution – Intuit QuickBase EMPOWER2015 Presentation by...

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