Live It & Learn It2015 FAM Tours

FREE FAM for qualifying travel agents!**

(see inside)

guided by travel

How do I get a FREE FAM? Free FAM! Book 15 or more passengers on the same air-inclusive tour of equal

or higher value within 12 months of the FAM’s return, or $100,000 in revenue,

and you will be entitled to a 100% rebate of your FAM cost (based on the twin rate)**

What is a Familiarization tour (FAM)? It’s been proven that you have greater success selling a tour when you

have actually been to the destination. A Collette FAM gives you the opportunity to experience both the destination and the service provided by Collette.

Why travel on a FAM trip?•New to Collette? Our FAMs showcase how we operate as a

company, the quality of our product, and our commitment to service.

•FAMs provide travel agents with a taste of the destination – information that you can bring back home to your clients and groups.

•FAMs allow you to network with other travel professionals.

What’s included? Land only unless otherwise specified; ask about our air add-on from

your airport. Most meals are included. The number of meals will be on your final documents, which are sent approximately two weeks prior to departure.

Who qualifies to travel on a FAM? FAMs are limited to travel agents with active IATA cards.

How and when will I be notified if I am accepted on a FAM? You will be notified by email that your application was received. Then,

within 60 days of receipt of the application, you will be notified if you have been confirmed.

When is payment due? The $250 deposit plus Travel Protection Plan fee (optional) is due upon

confirmation and booking. The final payment is due 120 days prior to departure.

How do I apply for a Collette FAM? Apply online at www.gocollette.com/agentfam, or fax your application to 401.725.7659.

when you go, you knowbecause

We know because we go. The Collette team lives by that

philosophy. Collette employees

have the opportunity to visit the

most wonderful spots around the

globe. Whether it’s holding our

annual sales meeting in New

Zealand or travelling to Beijing to

create the next great group travel

experience, it’s the only way to truly

be a destination expert.

Live it. Learn it. Promote it. Really, it’s that simple. We’ve

found that personal stories far outweigh even the most spectacular travel brochures when you are trying to communicate the highlights of a destination. After a FAM, you can feel confident promoting our tours.

The Advantage of Being There

guided by travel

guided by travel

9 Days • April 27 - May 5, 2015

Be immersed in the beauty, indulge in delicious native food, and tour the fascinating landmarks that all make the Canadian Maritimes unique.

Maritimes Coastal Wonders

* Rates are per person, land only.

$899* Twin Rate

$1299* Companion Rate

$1399* Single Rate

10 Days • April 8 - 17, 2016

Enjoy a tour through the beautiful remote islands of Portugal with their medieval towns, charming coastal villages and breathtaking landscapes.

Portugal & Its Islands$999* Twin Rate

$1399* Companion Rate

$1499* Single Rate

* Rates are per person, land only and include Intra-Tour air.

9 Days • May 21 - 29, 2015

Between the Atlantic and Pacifi c oceans lies Panama, a country where bustling cities surround Spanish ruins, and rainforests cradle luxury resorts.

Discover Panama$899* Twin Rate

$1299* Companion Rate

$1399* Single Rate

* Rates are per person, land only.

$999* Twin Rate

$1399* Companion Rate

$1499* Single Rate

8 Days • December 2 - 9, 2015

Travel to Israel and discover the legendary stories of humankind’s collective history in Jerusalem, Bethlehem, Nazareth and the ruins of Jericho.

Israel

* Rates are per person, land only.

guided by travel

guided by travel

Complete the attached application or apply online atwww.gocollette.com/agentfam.

Space is limited!

Dates are valid at time of printing and subject to change.

8 Days • April 22 - April 29, 2016

Discover Peru’s archaeological treasures as you travel through the soaring Andes to the spectacular Incan city of Machu Picchu.

Peru

*Includes land, roundtrip air from MIA, and tax and fuel surcharges.

$2199* Twin Rate

$2599* Companion Rate

$2699* Single Rate

10 Days • May 22 - 31, 2015

From Brazil’s marvelous Rio de Janeiro and Iguazu to lively Buenos Aires, delve into the vivacious cultures of South America.

Wonders of South America

* Includes land, roundtrip air from MIA, and tax and fuel surcharges.

$2199* Twin Rate

$2699* Companion Rate

$2699* Single Rate

14 Days • August 1 - 14, 2015

Explore New Zealand’s many sides, including the geothermal landscape of Rotorua and the temperate glacial landscape of the Franz Josef Glacier.

Exploring New Zealand$2199* Twin Rate

$2699* Companion Rate

$2699* Single Rate

* Includes land, roundtrip air from LAX, and tax and fuel surcharges.

guided by travel

1. Are you a home based agent?

2. How many leisure agents are in your office?

3. Have you travelled on a Collette FAM?

4. How many passengers have you booked this year on escorted tours?

5. Do you promote escorted Group Tours?

6. Do you promote Cruise Tours or River Cruises?

7. Who do you currently promote as your top 3 escorted tour companies?

Travel Agent Information: (Please provide name as it appears on passport)

Legal Name (First): _______________________ (Middle): ______________________ (Last): _______________________________

Nickname: _____________________________ IATA # _______________________

Agency: _______________________________Address: __________________________________________________________

City:________________________________________Province: ______________________________Postal Code:____________

Phone # ______________________________________ Email: ____________________________________

District Sales Manager ______________________________________________________________________

FAM Application

Apply today, space is limited! Fax completed application to 401.725.7659 You will be contacted after your application is reviewed.

1 2 3

8. List the last 3 departures (What destinations, how many passengers & how much per person?)

Which 3 FAMs are you most interested in, in order of preference:

Destinations Number of passengers Value per person123

How large is your customer mailing list? How often do you email your online email list?

How often do you mail to your customer mailing list? What travel agent consortium do you belong to?

How large is your email list?

1 2 3

Yes No

Yes No

Yes No

Yes No

Last year?

Travel Industry Council of Ontario Reg. # 3206405; B.C. Reg. # 23337 GVF0

Educational tours are created to explore the destination, and are often conducted in seasons where availability is abundant. Promotional rate tickets may be utilized for the Familiarization tour to keep the costs affordable for the participant, and therefore are subject to airline conditions of contract. In the rare instance that the scheduled flight is overbooked, the airline reserves the right to restrict the usage of the promotional ticket on the flight. The participant will be rebooked on the next available flight on the same carrier, without any other form of compensation. In turn, Collette will work with the airline and assist with any other accommodations that may be necessary to continue the educational tour.

Collette’s Travel Protection PlanCollette’s Travel Protection Plan is available for an additional fee and will cover you in the event of illness, accidents, or travel and baggage delay. Payment of a per person Travel Protection Plan fee guarantees a full refund of all payments (including deposit) except for the Travel Protection Plan fee itself, in case of cancellation of travel plans for any reason prior to the day of departure. If Collette’s Travel Protection Plan is not purchased, cancellation penalties may apply, when cancellation occurs within 120 days. Travel Protection Plan ranges from $140 - $400, based on tour.

Complete the Application – Space is Limited! Application is available at www.gocollette.com/agentfamDates are valid at time of printing and subject to change. Call 800.897.3133.

40 Queen Street South • Mississauga, ON L5M 1K3guided by travel

CUSTOMER ID

* Rates are per person, land only, except for Peru and Wonders of South America where air is included from MIA, Portugal & Its Islands where Intra-Tour air is included and Exploring New Zealand where air is included from LAX. Dates are valid at the time of printing and are subject to change. **To qualify for the free FAM, agent must book 15 or more passengers on the same air-inclusive tour of equal or higher value within 12 months of the FAM’s return, or $100,000 in revenue, and you will be entitled to a 100% rebate of your FAM cost (based on the twin rate)*