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Guide to Editing an IGI Global Handbook of Research INFORMATION SCIENCE REFERENCE IGI Global IDEA GROUP PUBLISHING Publisher of IT books, journals,

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Guide to Editing an IGI Global

Handbook of Research

INFORMATION SCIENCE REFERENCE

IGI Global701 E Chocolate Avenue, Suite 200

Hershey PA 17033-1240, USATel: 717/533-8845; Fax: 717/533-8661

www.igi-pub.com

IDEA GROUP PUBLISHING

Publisher of IT books, journals,

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Copyright © 2007 by IGI Global. All rights reserved. No part of this guide may be copied or reproduced in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher.

Letter from the Editorial Team 3

SECTION I: CALL FOR ARTICLES 4Preparing the Call for Chapters 4Sample Call for Chapters 5Editorial Advisory Board Invite 7Progress Report #1 to IGI Global 8

SECTION II: CORRESPONDENCE FOR PROPOSALS 9Summary of Correspondence 9Acknowledgment Letter for Proposals 10Acceptance Letter of Proposals 11Chapter Organization & Submission Guidelines 12Rejection Letter of Proposals 15Progress Report #2 to IGI Global 16

SECTION III: REVIEW PROCESS 17Summary of the Review Process 17Acknowledgment Letter of Submitted Chapters 18Invitation Letter to Possible Reviewers 19Handbook Evaluation Form 20Reminder Letter to Reviewers 21Invitation to Revise Letter 22Rejection Letter after Review 23Progress Report #3 to IGI Global 24

SECTION IV: ACCEPTANCE OF CHAPTERS 25Summary of Accepting Chapters 25Final Acceptance Letter 26Acquisition Librarian Form 27Author’s Warranty and Transfer of Copyright Agreement 28Guidelines for Preparing Accepted Chapters 30Guide to Choosing Index Words 32Indexing Template 35Chapter Author Checklist 38Progress Report #4 to IGI Global 39

SECTION V: EDITOR SUBMISSION OF MANUSCRIPT40

Summary of Editor Submission of Manuscript 40Introductory Materials 41Handbook Editor Final Manuscript Checklist 42Sample of Acknowledgments 44Sample of Foreword 45Sample of Preface 47Progress Report #5 to IGI Global 49

Copyright © 2007 by IGI Global2

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IGI Global Staff Contact List 50

Dear Editor,

Publishing a handbook is an extensive collaboration among the publisher, editor, authors and reviewers. The ultimate goal is to provide a high-quality publication and great recognition to every contributor. We are very excited about this project and would like to offer you our full support and cooperation.

The task of organizing a handbook can become very confusing if various activities are not coordinated by your office and ours. IGI Global’s Guide to Editing an IGI Global Research Handbook will provide some direction during your task as the editor of this handbook and will hopefully make your job easier.

The process begins with preparing a comprehensive list of possible topics and a good call for handbook entries and distributing that call. We provide some suggestions on how to prepare the call and a sample that you may use as a guideline. We also provide some possible tips for distributing your call and receiving many chapter proposals. Once you begin receiving proposals, you will want to send the authors acknowledgment e-mails so that they are aware that you have received and are reviewing their proposals. We have included both acceptance and rejection e-mails for proposals. Please consult the schedule of deadlines attached to your contract for when you should send these e-mails.

After you decide what topics you will include in your handbook, you will want to start recruiting Editorial Advisory Board members to serve as a reference for the editorial process. The Board will strengthen the overall quality of your publication by aiding in the review process and helping to promote the publication. We have included a sample invitation letter in this guide. You should recruit 7-10 colleagues to be on this Board. Please ensure that you provide IGI Global with their names, e-mail addresses and postal addresses.

We strongly recommend that you place your "call for entries", "sample entries", and "submission guidelines" on a Web site where potential contributors can visit and obtain all the necessary information. Please view http://www.igi-pub.com/custom/Handbook/ to see an example of the items that you should place on your Web site for your handbook.

Once you have accepted the proposals and have given the authors a deadline for submitting the chapters, you need to begin recruiting reviewers for these chapters. We have provided acknowledgment e-mails to authors for their submitted chapters, a recruitment e-mail for reviewers, an evaluation form for the reviewers, and correspondence to the authors, whether you invite them to revise their chapters if the reviews are not completely positive or reject their chapters if the reviews are negative.

After the double-blind review process has been completed and you have received all of the chapters (revised or otherwise), you as the editor will need to prepare the material for submission to. We have provided a checklist and a list of introductory materials. We have also included a sample of an acknowledgment section and a preface that you may use as a guide for your own introduction to your book. Please read through this guide thoroughly and keep it as a reference during the development of your handbook. As explained above, this guide contains sample e-mails and forms to be personalized for correspondence with contributing authors. Also, please refer to the schedule of deadlines attached to your contract for projected deadlines of activities to be performed. It is extremely crucial that you adhere to the final manuscript deadline on your publication contract signed with IGI Global for this project.

We certainly wish you the best of luck in your endeavors to identify quality proposals and chapters/entries for this handbook. Our support for your proposed handbook does not end with providing this guide, but rather it begins and will continue until the handbook is in print. Should you have any concerns or questions about this guide once you have read through it, please do not hesitate to contact us at (717) 533-8845.

Sincerely,

Copyright © 2007 by IGI Global3

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The IGI Global Editorial Team

One of the first items on your agenda should be preparing a call for handbook entries. A sample is provided for you. When you have prepared your call, please send a copy to IGI Global. We will need to review and approve the call before it is posted. Once approved by IGI Global, you should distribute the call for handbook entries among your colleagues and peers who might be interested in submitting a chapter to your handbook. The primary purpose of this call will be to invite proposals for original chapters for the handbook. Prospective contributors will be asked to send you a short proposal (2-3 pages) for a possible chapter. Hopefully, this call will generate a good number of chapters for the handbook. This handbook will include 25+ chapters of approximately 8,000-10,000 words in length. In order to achieve this number and counteract the proposals which will be dropped out, you should strive for 40-45 quality proposals.

Note: It is always helpful to ask friends and colleagues to consider submitting a chapter for your handbook. Furthermore, it is helpful to the overall quality of the handbook to contact and personally invite a few well-known names in the field to consider writing entries for the handbook.

To reach your goal of soliciting the highest number of quality submissions fitting the mission of your handbook from which to select your final chapters, we would like to offer some assistance. We surveyed past IGI Global book editors and would like to share with you some of the tips that they discovered during their editing processes. These suggestions include some unconventional ways to invite submissions to your handbook and deal with contributing authors. We are sure you will find this information, along with the experience IGI Global has gained in more than 18 years of publishing information technology-related books, helpful to you as you complete your handbook project.

Personal contact and self-solicitation were cited as much more successful methods of obtaining good quality material. One please editor responded, “I sent out 162 personal invitations and received 60+ proposals. I was VERY pleased with the response.”

Other good sources of chapter submissions are colleagues, attendees to conferences and specialized email lists targeted to the handbook topic. Some of the authors said they found it was helpful to “talk to people you know” and post the call on “listservs targeted to people most likely to respond to the CFP.” For example, one editor found “the NASPAA list particularly responsive.”

Overwhelmingly, the survey showed that the respondents found the best method of soliciting submissions is to be personally contacting prospective authors, friends, colleagues, well-known people in the field, researchers and authors of related journal chapters and papers.

Another area in which there was a consensus is the use of email and the Internet. “I used the Internet exclusively – personal invitations.” Another advises to “respond quickly to any inquiries or questions – email is best.”

Creating a Web site to serve as a resource for contributing authors also has been found to be valuable. Useful information to post includes your call for chapters/entries, a sample chapter/entry, a list of possible topics, submission guidelines, important deadline dates, your contact information and answers to frequently-asked questions.

Finally, a few of our past editors suggested contacting those who have written on the topic of the book or related topics. One editor stated, “I had my graduate assistant go to the library and compile a list of all chapters published in different journals on the topic of my handbook. Subsequently, I contacted the authors of these chapters and invited them to consider writing a chapter/entry related to the topic of their published chapter for my handbook.”

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We hope that you find these suggestions beneficial. Should you need assistance with developing a call for handbook entries, please feel free to contact us.

SAMPLE CALL FOR CHAPTERS

Call for Chapters for theHandbook of Information Science and Technology

Editor: Mehdi Khosrow-Pour, DBA Information Resources Management Association

Introduction: Information technology is one of the most rapidly changing disciplines. New technologies and concepts are being developed and new ways of utilizing older and new technologies are being constantly developed. In such an ever-evolving environment, teachers, researchers and professionals of the discipline need access to the most current information about the concepts, issues, trends and technologies in this emerging field. The Handbook of Information Science and Technology will be most helpful as it provides comprehensive coverage and definitions of the most important issues, concepts, trends and technologies in IS and IT. This important new publication will be distributed worldwide among academic and professional institutions and will be instrumental in providing researchers, scholars, students and professionals access to the latest knowledge related to information science and technology. Contributions to this important publication will be made by scholars throughout the world with notable research portfolios and expertise.

Coverage: The Handbook of Information Science and Technology will provide a compendium of terms, definitions and explanations of concepts, processes and acronyms. Additionally, this volume will feature chapters (8,000-10,000 words) authored by leading experts offering an in-depth description of key terms and concepts related to different areas, issues and trends in information science and technologies in modern organizations worldwide.

Recommended topics include, but are not limited to, the following:Data MiningDatabase TechnologiesDecision Support SystemsDistance LearningE-CollaborationElectronic CommerceEnterprise Resource PlanningGlobal IT ManagementHuman Side of ITInformation ModelingIntelligent ISIS ResearchIS SecurityIT EducationIT in Small BusinessIT Personnel Management

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IT Project ManagementKnowledge Management

Invited Submissions: Individuals interested in submitting chapters (8,000-10,000 words) on the above-suggested topics or other related topics in their area of interest should submit via e-mail a 2-3 page manuscript proposal clearly explaining the mission and concerns of the proposed chapter by September 1, 2006. We strongly encourage other topics that have not been listed in our suggested list, particularly if the topic is related to the research area in which you have expertise. Upon acceptance of your proposal, you will have until December 15, 2006, to prepare your chapter of 8,000-10,000 words and 7-10 related terms and their appropriate definitions. Guidelines for preparing your paper and terms and definitions will be sent to you upon acceptance of your proposal.

Please forward your e-mail of interest including your name, affiliation and a list of topics (5-7) on which you are interested in writing a chapter to Mehdi Khosrow-Pour, editor, at [email protected] no later than September 1, 2006. You will be notified about the status of your proposed topics by October 15, 2006. This book is tentatively scheduled for publishing by Information Science Reference (formerly Idea Group Reference) (an imprint of IGI Global), www.info-sci-ref. com in 2007.

Copyright © 2007 by IGI Global6

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Dear Dr. Author:

As you may know by now, currently I am in the process of editing the **** Insert handbook title here **** to be published by Information Science Reference (formerly Idea Group Reference) (an imprint of IGI Global), scheduled for release in **** Insert year here ****. In order to strengthen the overall quality of this important publication, I am in the process of organizing a small “Editorial Advisory Board” for this valuable reference and, based on your impressive research records, I would like to invite you to join this Editorial Advisory Board. As a member of the Board, you will receive a complimentary copy of the **** Insert handbook title here **** upon its publication.

The Editorial Advisory Board will indirectly support and strengthen the review process. As a member of the Board, you will be asked to assist me in several areas such as reviewing those manuscripts for which I need a reviewer and to assist me with submission cases where conflicting reviews exist. Please keep in mind that we have already lined up several reviewers who will be responsible to review all submissions to this publication.

In addition to supporting the review process, you will also be asked to write testimonial statements in support of this handbook. We will also welcome any suggestions you may have regarding appropriate organizations or publications that may be interested in reviewing the completed publications.

If this invitation is agreeable to you and does not conflict with your current professional and research interests, please let me know by no later than **** Insert date here ****Please feel free to call me at **** Insert contact information here **** or email me at **** Insert contact information here ****if you have any questions regarding this matter. I look forward to hearing from you soon.

Your NameEditor**** Insert handbook title here ****

Copyright © 2007 by IGI Global7

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Please e-mail the following progress report to IGI Global no later than a week after you have begun posting your call for chapters.

Have you sent your call to IGI Global for approval?

When did you begin distributing your call for Handbook Entries?

How many personal invitations did you send?

Did you create a Web site for your handbook? If yes, please provide us with the URL

Have you posted your call to IS-World, IRMA-L or the IGI Global Master List?

How many positive responses have you received from your call?

Have you begun recruiting members for your Editorial Advisory Board?

Name of Editor(s):

Handbook Title:

Copyright © 2007 by IGI Global8

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This section includes a number of different sample e-mails that you should use in corresponding with authors of proposals. When you begin receiving proposals, the next step is to acknowledge receipt of each proposal, and then, to send all of the authors of submitted proposals an e-mail regarding the acceptance or rejection decision. In the proposal acceptance e-mail, there is a space for “Editors’ Suggestions.” This space should only be filled in if you have a special request of the author (e.g. If you are only accepting the proposal if they leave out certain topics, or if another topic should be added, etc. To avoid confusion, please erase this section of the e-mail if you do not have any editorial comments for the author). Please update IGI Global as to the number of proposals you have received and accepted in the progress report at the end of this section. Each author of the accepted proposals should receive an e-mail along with a copy of the “Submission Guidelines.” Please request that the authors follow the guidelines in preparing their chapters and that they forward their full chapters by the date specified on your contract. You will then need to send the authors of rejected proposals an e-mail thanking them for submitting their proposals, but explaining that they were unsuitable for your project.

Don’t forget to send a progress report to IGI Global regarding how many proposals you have received!

This handbook will include 25+ chapters of approximately 8,000-10,000 words in length. Please note that throughout the development process, there will be contributors who will not submit full chapters even after submitting proposals, others whose chapters will be rejected after the review process, and still others who may withdraw their chapters at the end of the process due to scheduling conflicts or other problems. As such, to compensate for the inevitable loss of contributors along the way and to ensure that you have a large enough pool of material to choose from, it is crucial that you strive to accept 40-45 good-quality proposals.

Note: We strongly recommend that you establish a Web site of your own as a resource for contributing authors. Useful information to post includes your "Call for Entries", "Sample Entries", "Submission Guidelines", important deadline dates, your contact information, and answers to frequently-asked questions. Please include your URL in your letter to authors of accepted proposals.

Copyright © 2007 by IGI Global9

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Dear Dr. Author:

This is to acknowledge that I have received your proposal for a chapter in the upcoming handbook, **** Insert handbook title here ****. I will review your proposal and decide whether it will be suitable for this handbook. Once I have completed my review, I will notify you of its status.

Thank you for submitting your proposal to me. I look forward to reading it.

Sincerely,

Your NameEditor

Attachment

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Dear Dr. Author:

Thank you for agreeing to submit the proposal for the planned chapter, “**** Insert chapter title here ****”, to the upcoming **** Insert handbook title here ****. Manuscript Organization and Submission Guidelines are attached. Please pay close attention to these guidelines.

Please send me your chapter submission electronically before **** Insert date **** in either Microsoft Word or RTF format. Upon the receipt of your submission, you will receive an acknowledgment regarding your submission, and subsequently, your chapter will be forwarded for a double-blind peer review and evaluation by three external experts. Once the process is completed, you will be notified regarding the outcome.

In addition, due to the large number of contributors, the publishers will not be able to provide a complimentary copy of the publication to contributing authors or co-authors. Contributing authors will be able to purchase a copy for their own use at a special 40% discount and recommend this publication to their institution’s library for acquisition at a discounted rate.

If you have any questions regarding your chapter submission, please do not hesitate to contact me at your earliest convenience. I can be reached either at **** Insert contact information here ****. I look forward to receiving your chapter submission soon.

Editors’ Suggestion: XXX (optional) XXX

Sincerely,

Your NameEditor

Attachment

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CCHAPTERHAPTER O ORGANIZATIONRGANIZATION & S & SUBMISSIONUBMISSION G GUIDELINESUIDELINES

For consistency of publication, please adhere to the following guidelines when preparing your chapter:

√ Abstract As a contribution to a scholarly publication, your chapter should include an abstract, consisting of 100-150 words, that provides your readers with an overview of the content of your chapter. It is important that your abstract clearly states the purpose of your chapter and summarizes the content.

√ IntroductionDescribe the general perspective of this chapter. Toward the end, specifically state the objectives of the chapter.

√ BackgroundProvide broad definitions and discussions of the topic and incorporate views of others (literature review) into the discussion to support, refute or demonstrate your position on the topic.

√ Main Focus of the ChapterPresent your perspective on the issues, controversies, problems, etc., as they relate to theme and arguments supporting your position. Compare and contrast with what has been, or is currently being done as it relates to your specific topic and the main theme of the book. Also, you may discuss solutions and recommendations in dealing with the issues, controversies, or problems presented in the preceding section.

√ Future TrendsDiscuss future and emerging trends. Provide insight about the future of the book’s theme from the perspective of your topic. Viability of a paradigm, model, implementation issues of proposed programs, etc., may be included in this section. If appropriate, suggest future research opportunities within the domain of the topic.

√ ConclusionProvide discussion of the overall coverage of the topic in your chapter and concluding remarks.

√ ReferencesYour chapter should be fully referenced and all discussions and arguments must be supported by current published research in scholarly publications. Although there is no magic “adequate number of references,” your paper should be supported by at least 15-20 fully documented references.

√ Key Terms and Their DefinitionsYou are required to provide 7-10 terms related to the topic of your chapter and provide clear and concise definitions of each term. Place your terms and their definitions at the end of the chapter after the references section of your chapter.

************√ StyleSubmitted chapters must be written in the APA (American Psychological Association) editorial style. References should relate only to material cited within the chapter and be listed in alphabetical order, including the author's name, complete title of the cited work, title of the source, volume, issue, year of publication, and pages cited. Please do not include any abbreviations. Please see the following examples:

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One author:Author, A. A. (1994). Title of work. Location/City, State: Publisher.

Two authors:Author, A. A., & Author, B. B. (1994). Title of work. Location/City, State: Publisher.

More than two authors:Author, A. A., Author, B. B., & Author, C. C. (1994). Title of work. Location/City, State: Publisher.

Journal chapter:Sawyer, S., & Tapia, A. (2005). The sociotechnical nature of mobile computing work: Evidence from a study of policing in the United States. International Journal of Technology and Human Interaction, 1(3), 1-14.

Instance of publication in press:Junho, S. (in press). Roadmap for e-commerce standardization in Korea. International Journal of IT Standards and Standardization Research.

Edited book:Zhao, F. (Ed.). (2006). Maximize business profits through e-partnerships. Hershey, PA: IRM Press.

Chapter in an edited book:Jaques, P. A., & Viccari, R. M. (2006). Considering students’ emotions in computer-mediated learning environments. In Z. Ma (Ed.), Web-based intelligent e-learning systems: Technologies and applications (pp. 122-138). Hershey, PA: Information Science Publishing.

Report from a university:Broadhurst, R. G., & Maller, R. A. (1991). Sex offending and recidivism (Tech. Rep. No. 3). Nedlands, Western Australia: University of Western Australia, Crime Research Centre.

Published proceedings:Deci, E. L., & Ryan, R. M. (1991). A motivational approach to self: Integration in personality. In R. Dienstbier (Ed.), Nebraska Symposium on Motivation: Vol. 38. Perspectives on motivation (pp. 237-288). Lincoln: University of Nebraska Press.

Unpublished doctoral dissertation or master’s thesis:Wilfley, D. (1989). Interpersonal analyses of bulimia: Normal-weight and obese. Unpublished doctoral dissertation, University of Missouri, Columbia.

Paper presented at … :Lanktree, C., & Briere, J. (1991, January). Early data on the Trauma Symptom Checklist for Children (TSC-C). Paper presented at the meeting of the American Professional Society on the Abuse of Children, San Diego, CA.

Web site:VandenBos, G., Knapp, S., & Doe, J. (2001). Role of reference elements in the selection of resources by psychology undergraduates. Journal of Bibliographic Research, 5, 117-123. Retrieved October 13, 2001, from http://jbr.org/chapters.html

When using the source in the text, state the author 's name and year of publication. Please see the following examples:

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Example 1: In most organizations, data resources are considered to be a major resource (Brown, 2002; Smith, 2001). Example 2: Brown (2003) states that the value of data is recognized by most organizations.

When quoting another author’s work, the author's name, the date of publication, and the page(s) on which the quotation appears in the original text should follow the direct quote:

Example 1: Brown (2002) states that "the value of data is realized by most organizations" (p. 45).Example 2: "In most organizations, data resources are considered to be a major organization asset" (Smith, 2003, pp. 35-36) and must be carefully monitored by the senior management.

For further information concerning the APA style, consult your library or contact: Order Department, American Psychological Association, P.O. Box 92984, Washington, DC 20090-2984 or www.apastyle.org, for a copy of the Publication Manual of the American Psychological Association – 5 th

edition for APA style. You may also find it helpful to consult the following Web sites: http://www.apastyle.org/faqs. html http://www.apastyle.org/previoustips.html

√ Details to keep in mind:

Make sure that complete editing of the chapter is conducted to ensure proper English language usage, grammatical structure, spelling and punctuation. Attention to these details will contribute to clear, concise communication of your ideas. If necessary, please obtain the assistance of a professional copyeditor.

LaTex files cannot be accepted because they are not compatible with IGI Global’s typesetting program.

Only ORIGINAL chapters will be accepted for publication in IGI Global books. Upon acceptance of your chapter, you will be required to sign a warranty that the CHAPTER IS ORIGINAL AND HAS NOT BEEN SUBMITTED FOR PUBLICATION OR PUBLISHED ELSEWHERE .

NOTE : It is your responsibility to obtain written permission to include any copyrighted materials in your chapter. The publisher of the book requires a copy of the written permission submitted with the final version of the chapter. In addition, all trademark use within the manuscript must be credited to its owner or written permission to use the name must be granted.

ALL MATERIALS SHOULD BE SENT TO THE EDITOR.

All chapter submissions should be sent to:<your e-mail address>

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Dear Dr. Author:

Thank you for your recent proposal for a chapter in the upcoming handbook, **** Insert handbook title here ****.

After reviewing your proposal, I believe that, although your proposal is interesting, it unfortunately does not fall within the aim and scope of this publication. I appreciate your interest in this project and I look forward to working with you on other projects. If you have any questions regarding this project, please do not hesitate to contact me.

Sincerely,

Your NameEditor

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Please e-mail the following progress report to IGI Global no later than a week after you have begun posting your call for chapters.

How many proposals have you received so far?

How many did you accept?

Have you stopped accepting proposals? If not, when is your deadline for accepting proposals?

Have you sent all of the acceptance and rejection letters to all of the authors?

What is your deadline for full submissions?

Have you been able to recruit 7-10 members for your Editorial Advisory Board? Please ensure that you provide IGI Global with their postal and e-mail addresses.

Name of Editor(s):

Handbook Title:

Copyright © 2007 by IGI Global16

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As you begin to receive full chapters from the accepted proposals, you must start the review process. We have included an acknowledgment e-mail for you to send to the contributing authors. Once you have received some of the chapters, you should forward them to reviewers as soon as possible!

To start, you will need to know what is involved in a double-blind review process. A double-blind review process is evaluating material that is anonymous to the reviewers and to the contributing authors, which means that under no certain terms should you allow any of the reviewers to know the names of the contributing authors or any of the authors to know the names of the reviewers. Once an author submits his chapter, you should immediately send the submission with an evaluation form to a reviewer. You may want to ask colleagues or authors who have submitted chapters to review some of the material. It is important that every chapter have at least 3 reviews done by different authors or volunteer reviewers. This is very important for the assurance of quality. In addition, you should send each reviewer at least two chapters. You should ask all of the reviewers to complete and forward their evaluations to you within four weeks of receipt of the chapters.

Once you have received the evaluations of the reviewers, you should notify all of the authors of the submitted chapters about the results of the review process. Based on the outcome of the review process, you should ask authors to revise (if necessary) and accept or reject their submissions. If revision is necessary, you are encouraged to ask each author to revise based on the comments and suggestions of your reviewers. You should compile all comments from the “Comments to the Author” sections of the evaluation forms and send them to the authors. Do not send them Part IV of the Evaluation Form, “Comments to the Editor,” which are for your consideration only and should not be forwarded to the author. Our experiences show that some authors will decide not to go through major revisions that are suggested and will pull out of the process. Those who decide to revise normally do so according to the suggestions provided. Authors of revised chapters will be asked to forward a list of their responses to the reviewer comments and suggestions with their revised chapters. This list should also indicate 1) how they responded to each concern and 2) what changes they made in the revised chapter. Please ask them to forward their revised chapters back to you by the date specified on your contract.

In this section, we have included an e-mail of invitation for possible reviewers, an evaluation form that you need to include with the chapter for review, a reminder notice for the reviewers if they have missed their deadline, an invitation to revise chapters to those authors who did not receive exceptional reviews, a rejection letter to those authors whose chapters upon review were deemed unsuitable for the subject matter of the book, and a progress report that you will need to send to

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IGI Global by the deadline listed on your contract. If the reviews for a chapter were favorable, you will need to send the author(s) an acceptance e-mail which is included in Section IV.

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Dear Dr. Author:

We have recently received your full chapter submission to **** Insert handbook title here ****. Your chapter will now be forwarded to our reviewers for blind review and evaluation. You will be informed of the status of the review as soon as we receive the reviewers’ evaluations.

Should you have any questions regarding the process, please contact me. I can be reached by phone, fax, or e-mail at your earliest convenience.

Sincerely,

Your NameEditor

Dear Colleague:Copyright © 2007 by IGI Global19

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You have recently submitted a chapter for possible inclusion in my upcoming handbook, **** Insert handbook title here ****. In addition to your contribution as a submitter, I would also request that you assist me in the review process as well. I firmly believe that by including the authors of submitted manuscripts in the review process, they can make significant contributions to the strength and quality of this upcoming book. This would also provide the authors of submitted manuscripts the opportunity to become familiar with other submissions to this book and to participate in the evaluation process of these manuscripts. Ultimately, participation in the review process can provide additional direction to each reviewer and perhaps help to strengthen his/her own submission to this publication.

The enclosed chapter(s) was recently submitted for possible publication in **** Insert book title here ****. Please review this manuscript and evaluate its potential for publication. The enclosed evaluation form is to be used to record your comments regarding the chapter. I will be sharing your comments with the author, so your constructive and candid comments on these forms are appreciated. Your thoroughness and detail will both assist the author in improving and revising the submission and also ultimately lead to a publication of the highest quality.

Please return your completed evaluation form to me by no later than *** Insert date ***. If you are unable to review the submission at this time, please notify me as soon as possible. If you have any questions, please do not hesitate to contact me. I look forward to receiving your review.

Sincerely,

Your NameEditor

Attachments

NOTE: This e-mail is for reviewers that are also contributors. If you are using outside reviewers, you will need to alter this e-mail accordingly.

****Insert handbook title**** Copyright © 2007 by IGI Global20

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Handbook Evaluation Form

Chapter Number:Reviewer Number:Date Sent:Date Due:

Please review the enclosed chapter that has been submitted to ****Insert handbook title**** and indicate your evaluation on this form. This is a double-blind review and neither your identity nor the author’s is revealed. It is necessary to return only the evaluation form.

Adequacy of background information (1-10)Adequacy of literature review (1-10):Clarity of presentation (1-10):Adequacy of the coverage of the topic (1-10):Appropriately utilizes current research and references (1-10):Accuracy, correctness and completeness of the 7-10 terms and definitions (1-10):Conforms to the submission guidelines and requirements (1-10):Overall contribution to handbook (1-10):

Overall Evaluation:( ) outstanding( ) definitely publishable( ) probably publishable( ) marginally publishable( ) unpublishable

Editorial Decision( ) accept( ) accept after specified revision( ) reject

COMMENTS TO THE AUTHOR:Additional comments to the editor or the author are strongly encouraged. By providing constructive comments, even if the chapter is not, in your opinion, publishable, you are doing a service to your colleagues.

COMMENTS TO THE EDITOR:This portion of the rating form is for editors only. Please give your reasons for your evaluations and specific criticisms.

NOTE: This evaluation form should be sent as an e-mail attachment.

Dear Dr. Reviewer:

Copyright © 2007 by IGI Global21

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On *** Insert date ***, I sent for your review of the chapter titled, “_____________”, for my upcoming publication of **** Insert handbook title here ****. As of yet, I have not received your review, which was due back to me by *** Insert date ***. It is crucial that I receive this review, so I am requesting that you fax it to me as soon as possible at _______insert fax number or e-mail address_______. Your attention to this matter is greatly appreciated.

Sincerely,

Your NameEditor

Dear Dr. Author:

Copyright © 2007 by IGI Global22

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The review of your chapter, titled “___________”, has just been completed. Although our reviewers find the topic to be important, they believe that the coverage should be strengthened before the chapter can be published.

I am enclosing all pertinent comments for your use. Please study the comments carefully and incorporate the changes into your revised version. In addition, please prepare a list of responses to the reviewers’ comments. Once you have completed the revisions, please forward your revised chapter along with your list of responses by no later than *** Insert date ***.

Please be advised that a revision does not guarantee acceptance. The decision regarding acceptance of the submission depends on additional review.

Thank you for your interest in **** Insert handbook title here ****. I look forward to seeing your revision on or before *** Insert date ***. If you have any questions, please contact me.

Sincerely,

Your NameEditor

Attachments

Dear Dr. Author:

Copyright © 2007 by IGI Global23

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The review process on your chapter, titled "___________", has just been completed. Although our reviewers find the topic interesting, they do not find the coverage adequate for inclusion in **** Insert handbook title here ****. Regrettably, I cannot accept your chapter for publication.

I am enclosing all pertinent comments for your use. Thank you for your interest in this publication. I look forward to seeing your future work.

Sincerely,

Your NameEditor

Attachments

Copyright © 2007 by IGI Global24

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Please e-mail the following progress report to IGI Global no later than a week after you have begun posting your call for chapters.*

*With this report, please provide us with a list of the names of the reviewers involved with the review process, as well as their affiliations.

Name of Editor(s):

Book Title:

Copyright © 2007 by IGI Global

PROPOSALS:How many TOTAL proposals were accepted?CHAPTERS:From those proposals, how many chapters were submitted for double-blind review?

REVIEW:How many reviewers do you have other than the authors?

How many reviewers were there/will there be per chapter?

How many papers are currently out for double-blind review?

How many papers still need to be sent for double-blind review?

How many papers have been reviewed and accepted?

How many papers have been reviewed and have been/will be sent back for revisions?

How many papers have been reviewed and rejected?

25

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After the review process is completed, you will begin to receive the revised chapters along with the list of responses to the reviewers’ comments. You will need to review the revised chapters and the authors’ responses to the reviewers’ comments and decide if the revisions are satisfactory. If you find the revisions satisfactory, please send the authors the following items which are included in this section:

Acceptance e-mail “Acquisitions Librarian Information Form” “Author’s Warranty and Transfer of Copyright Agreement” “Guidelines for Preparing Accepted Chapters” “Guidelines for Choosing Index Words” “Indexing Template” “Chapter Author Checklist”

The authors of the accepted chapters will be asked to send you their final submissions both electronically and in print to you. (Please ensure that each chapter includes an abstract and that you receive a brief biographical sketch [50-100 words] from EACH chapter author).

This section includes the final acceptance e-mail, the acquisitions librarian information form, the copyright transfer agreement, the guidelines for preparing accepted chapters, guide to indexing, the indexing template and the chapter author checklist

NOTE: Do not forget to insert the title of your book in the first sentence of the “Author’s Warranty and Transfer of Copyright Agreement”.

Please note that the author of the foreword will also need to sign a copy of the “Author’s Warranty and Transfer of Copyright Agreement”. (The author of the foreword will also need to provide a biographical sketch of 50-100 words, as well as his or her postal and e-mail addresses.)

Dear Dr. Author:

I am pleased to inform you that the review process for your chapter, “**Chapter Number***”, submitted to the ***handbook title*** is complete. Your submission has been subjected to a double-

Copyright © 2007 by IGI Global26

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blind, peer-review and has been accepted for inclusion in the forthcoming publication. Please provide us with the following items by no later than ***Due Date***:

An ELECTRONIC VERSION of your final chapter in MS Word format. (Please ensure that your chapter includes an abstract.)

HARDCOPY OF YOUR CHAPTER in MS Word format with index words highlighted with a highlighter pen (please ensure that the electronic copy is highlighted, as well).

A brief biographical sketch (50-100 words) of EACH author.

INDEXING TEMPLATE with at least 8-10 index words listed. Please follow the index word guidelines found in the attached “Guide to Choosing Index Words.” Also, highlight the index words in your submission as you enter them into your list. The “index words” are different from the “key terms” you have listed and defined at the end of your manuscript.

Attached AUTHOR’S WARRANTY AND TRANSFER OF COPYRIGHT AGREEMENT form. The original, signed copy must be sent via postal mail ONLY. Please note that IGI Global cannot accept faxed, scanned or photocopied forms according to the copyright laws of the Commonwealth of Pennsylvania. In addition, if there is more than one author, ALL authors must sign the copyright form. If the authors are in different locations, they may each sign different forms and mail them separately.

The contact information for your institution’s acquisition librarian. Please complete the ACQUISITIONS LIBRARIAN INFORMATION FORM attached to this e-mail. If you provide IGI Global with the name and mailing address of your acquisition librarian, they will be more than happy to offer your library a significant discount, should the library decide to acquire the handbook.

The completed CHAPTER AUTHOR CHECKLIST attached to this e-mail.

The “Guidelines for Preparing Accepted Chapters” are attached. Please follow these guidelines closely.

Please send your final materials via postal mail to the address below:

***address of Editor***

If you have any questions, please do not hesitate to e-mail me at ***Editor’s e-mail address***. I look forward to receiving your final submission.

Sincerely,Your NameEditor***handbook title***

AACQUISITIONSCQUISITIONS L LIBRARIANIBRARIAN I INFORMATIONNFORMATION F FORMORM***handbook title***

Copyright © 2007 by IGI Global27

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Author Name(s): ____________________________________________

____________________________________________

Librarian Name(s): ___________________________________________

____________________________________________

Librarian Mailing Address: ______________________________________

____________________________________________

____________________________________________

Librarian E-Mail: _____________________________________________

Please include contact information below for additional colleagues that may also be interested in the ***handbook title*** or other IGI Global publications.

________________________________________________________________

________________________________________________________________

________________________________________________________________

_________________________________________________________________

Please mail or fax this form to:

***Your name and contact information***

701 E. Chocolate Avenue, Suite 200 Hershey PA 17033-1240, USACopyright © 2007 by IGI Global28

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Tel: 717/533-8845

Author's Warranty and Transfer of Copyright AgreementThe author(s) hereby warrants that the manuscript titled _______________________________________________________________________________________________________________________that has been submitted to IGI Global for publication in the handbook, *** Insert handbook title here ***, or any other IGI Global publication, IS ORIGINAL AND HAS NOT BEEN SUBMITTED FOR PUBLICATION OR PUBLISHED ELSEWHERE and all trademark use within the manuscript has been credited to its owner or written permission to use the name has been granted. In addition, the author(s) acknowledges that all images such as tables, screenshots, graphics, etc., do not have a copyright that is held by a third party. IGI Global will not accept a manuscript for which the copyright is held by a third party.

The author(s) in consideration of the publication of the above named manuscript also understand:

1. Author(s) agrees to, and does hereby assign all rights, title and interest, including copyrights, in and to the manuscript to Publisher. When the manuscript is ready for publication, it will be published at Publisher's own expense, under the Publisher's imprint or any other imprint the Publisher in its sole discretion elects.

2. Author(s) understand that no royalties or remuneration will be paid by the Publisher to the author for the above named submitted manuscript. Further, Author(s) acknowledge the manuscript is being provided on a volunteer basis for the professional recognition obtained by the publication.

3. The Author(s) will indemnify and defend Publisher against any claim, demand or recovery against Publisher by reason of any violation of any proprietary right or copyright, or because of any libelous or scandalous matter contained in the Manuscript.

4. The Author(s) agrees that until the publication of the manuscript Author(s) will not agree to publish, or furnish to any other publisher, any work on the same subject that will infringe upon or adversely affect the sale of the manuscript. Furthermore, author(s) cannot post the contents of the chapter on any personal website or other sites, or distribute the work to others in either electronic or print forms.

5. The Publisher will have the right to edit the work for the original edition and for any revision, provided that the meaning of the text is not materially altered.

6. Contributing authors will not receive complimentary copies of the Handbook; however, publisher will provide contributors to the Handbook with a copy of their published manuscript along with a copy of the cover page of the publication. In addition, Publisher will provide each contributor to the Handbook a 40% discount offer if they decide to purchase the Handbook.

7. When the Publisher decides that the public demand for this work no longer warrants its continued manufacture, the Publisher may discontinue manufacture and destroy any or all plates, books, and sheets without liability to the Author.

8. The Publisher may permit others to publish, broadcast, make recordings or mechanical renditions, publish book club and micro-film editions, make translations, and other electronic versions, show by motion pictures or television, syndicate, quote, and otherwise utilize this work, and material based on this work.

9. This Agreement, whenever called upon to be construed, shall be governed by the laws of the Commonwealth of Pennsylvania.

10. The parties to this Agreement consent and agree that all legal proceedings relating to the subject matter of this Agreement shall be maintained in the Court of Common Pleas of Dauphin County, Pennsylvania, or, if applicable, the United States District Court for the Middle District of Pennsylvania, and all parties hereto consent and agree that jurisdiction and venue for such proceedings shall lie exclusively within said Courts.

Copyright © 2007 by IGI Global29

IDEA GROUP PUBLISHING

Publisher of IT books, journals,

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11. This Agreement represents the entire understanding between the parties hereto with respect to the subject matter hereof and this Agreement supersedes all previous representations, understandings of agreements, oral or written, between the parties with respect to subject matter hereof and cannot be modified except by a written instrument signed by the parties hereto.

12. This Agreement shall be binding upon the parties hereto, their heirs, successors, assigns and personal representatives.

Author: _______________________________________

Signature: _____________________________________

E-mail Address: ________________________________

Date: _________________________________________

Witness: _____________________________________

Date: _________________________________________

Author: _______________________________________

Signature: _____________________________________

E-mail Address: ________________________________

Date: _________________________________________

Witness: _____________________________________

Date: _________________________________________

Author: _______________________________________

Signature: _____________________________________

E-mail Address: ________________________________

Date: _________________________________________

Witness: _____________________________________

Date: _________________________________________

This original form must be signed and dated in ink and submitted with your completed manuscript before IGI Global will agree to publish your manuscript. Fax or email copies of the Author Warranty and Transfer of Copyright Agreement are not legal documents and therefore may NOT be substituted for the original signed form. IGI Global will not publish any manuscript that is not accompanied by this signed form. Return this original agreement signed by all contributing authors to the handbook editor at:

*PLEASE PROVIDE YOUR MAILING INFORMATION HERE*

Copyright © 2007 by IGI Global30

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GGUIDELINESUIDELINES FORFOR P PREPARINGREPARING A ACCEPTEDCCEPTED C CHAPTERSHAPTERS

√ The title of your chapter must not exceed 50 characters, and it should not include any punctuation marks, especially colons. In addition, your title must not include any subtitles.

√ As a contribution to a scholarly publication, your chapter should include an abstract, consisting of 100-150 words, that provides your readers with an overview of the content of your chapter. It is important that your abstract clearly states the purpose of your chapter and summarizes the content. Please follow the sample below to create a clear description of your work:

SAMPLE ABSTRACTThis chapter introduces the Chaos Theory as a means of studying information systems. It argues that the Chaos Theory, combined with new techniques for discovering patterns in complex quantitative and qualitative evidence, offers a potentially more substantive approach to understanding the nature of information systems in a variety of contexts. Furthermore, the authors hope that understanding the underlying assumptions and theoretical constructs through the use of the Chaos Theory will not only inform researchers of a better design for studying information systems, but also assist in the understanding of intricate relationships between different factors.

First, the authors describe what the chapter is about. (This chapter introduces the Chaos Theory as a means of studying information systems.) They summarize the content of the chapter. (It argues that the Chaos Theory, combined with new techniques for discovering patterns in complex quantitative and qualitative evidence, offers a potentially more substantive approach to understanding the nature of information systems in a variety of contexts.)  Then, they explain their purpose or objectives for writing the chapter. (Furthermore, the authors hope that understanding the underlying assumptions and theoretical constructs through the use of the Chaos Theory will not only inform researchers of a better design for studying information systems, but also assist in the understanding of intricate relationships between different factors.)

Note: Your abstract does not necessarily need to be three sentences like the sample above – but it will need to be between 100-150 words – nor does it need to be worded the same way. Use your own words, but capture the idea behind this sample abstract.

√ The chapter must be submitted electronically. Chapters must be typewritten in English on white paper, one side only, single-spaced throughout, and include at least one inch (2.5 cm) of margin on all sides. The cover page should contain the paper title, and the name, affiliation, address, phone number, fax number, and e-mail address of EACH author. The second page should start with the paper title at the top.

√ A hard copy of the chapter must also be submitted with highlighted index words. Do not confuse these with the “key terms” which will be listed at the end of the chapter and defined. The index words will be listed in the index in the back of the handbook.

√ A brief biographical sketch (50-100 words) must be provided for EACH author.

√ The text of your chapter must be edited for proper use of English language with clear, concise sentences. Proofread the copy for typographical, grammar and spelling errors, or obtain the assistance of a professional copyeditor.

Copyright © 2007 by IGI Global31

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√ All text should be single-spaced, left justified in 12 point Times or Times Roman type. Please put all primary section titles in UPPER CASE letters and subheading in both Upper and Lower Case letters. Please ensure that any additional subheadings under the second subheading are easily identifiable. Do not number your titles (for example, 1.0 Introduction; 2.0 Background). Do not use the tab key to indent text such as paragraphs of quotes or lists because the page layout program overrides your left margin with its own, and the tabs end up in mid-sentence.

√ APA (American Psychological Association) style must strictly be followed for the references. References should relate only to material cited within the chapter and be listed in alphabetical order, including author's name, complete title of the cited work, title of the source, volume, issue, year of publication, and pages cited. When you use the source in the text, author's name and year of publication should appear (Ex., Travers, 1995). Please do not include any abbreviations. For specific examples, please refer to the “Chapter Organization and Submission Guidelines”.

√ If your paper includes figures and tables (limit of 5), please submit the figures, etc., in camera ready format, even if they already appear in the electronic version of your paper. Sometimes in converting to the page-layout program, figures and tables become distorted. Please make the figures and tables in conservative sizes. Be advised, if your figures look blurred or unreadable in the Word copy of your chapter, this is how they will look in the final typeset version of the book. Thus, please be sure to send high-quality images, saved between a 180-360 dpi setting. If the figures are embedded in the Word document, please also include them as a separate tif, jpeg, eps or gif file.

√ A signed original of IGI Global's Author's Warranty and Transfer of Copyright Agreement must be submitted with the final copy of your chapter. Before the publisher can legally proceed with typesetting of your chapter, they must have this signed release in their possession. THE CHAPTER MUST BE ORIGINAL AND NOT HAVE BEEN SUBMITTED FOR PUBLICATION OR PUBLISHED ELSEWHERE. THIS INCLUDES ALL ELECTRONIC POSTINGS. Also, all trademark use within the manuscript must be credited to its owner or written permission to use the name must be granted.

I appreciate your submission and look forward to the receipt of your final materials.

If you have any further questions, please contact:

*** Insert your contact information ***

Copyright © 2007 by IGI Global32

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GGUIDEUIDE TOTO C CHOOSINGHOOSING I INDEXNDEX W WORDSORDS

The index is a key component to any research publication. It helps a reader identify and locate important information within a publication by displaying index words and concepts in a systematic order for quick reference. In order to provide your readers with the most comprehensive and useful index possible, IGI Global would like to request your assistance in choosing appropriate index words from your manuscript. As most indexers are unfamiliar with the field of information science and technology, we appreciate the assistance of contributing authors (as the experts on their particular submissions) to complete an Indexing Template that provides key words for the indexers to begin with.

Step 1- HighlightingYou should go through your manuscript and highlight words you believe are important to the main topic and scope of your material. You should only highlight the word each time you believe it is used relevantly. If a key word is arbitrarily used in passing, it should not be highlighted.

Step 2- Reference ListOnce the words are highlighted, you should make a “reference list”, in a separate document, for the indexer. This list should include other possible synonyms or variations for these terms. It should also note what pages the chosen terms fall on, with the context in which they are used. An example of this step will be provided for you.

Before you can do these steps, it is important for you to know what information is indexable and what information is not indexable.

What is Indexable? Words should only be included in the index when they are directly relevant to the subject matter, scope and audience of the book. If a term is arbitrarily used in passing, it should not be indexed. This is a common issue with indexers who use a computer to scan the text for every occurrence of a specific word. Just because a term is mentioned does not necessarily mean that it is worth mentioning in the index.

Vocabulary Where possible, you should use the same term consistently throughout the chapter.

-Any terms that have commonly used synonyms should be listed in the reference list for the indexer.

Ex. The term “Electronic Commerce” may also be known as “e-commerce”. Both terms should be listed in the reference list for the indexer, with the one used in the chapter listed first. This will help the indexer keep all similar terms under one general term.

-If the term you choose is a specific type of a more generic term, this should also be noted in the reference list.

Ex. If you choose the term “object-oriented”, you should also note the word “database” in the reference list, so the indexer knows what main heading to place it under.

Copyright © 2007 by IGI Global33

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-For cross referencing purposes, it would also be helpful to the indexer if you note any similar terms, or terms that can be associated with your term. With this information, they can send readers to other terms of interest.

Names of People When citing an individual in the index, the index must cite the most complete name used in the text. The individual’s complete name should be provided when the person is first mentioned in the text.

Ex. Abraham Lincoln may appear on page 1 and then appear as Abe Lincoln or “Honest Abe” on page 4.*All variations that appear in your text should appear on the reference list for the indexer.

Names of Organizations Names of organizations should be cited in full in the index. When the organization name is first mentioned in the text, the complete name should be provided, along with any acronyms, and/or abbreviations associated with it.

*All variations should appear on the reference list for the indexer.

What is NOT indexable?Footnotes and Endnotes- Unless the information contained in these sections is vital to the chapter and does not appear anywhere else, it should not be indexed.Supplementary material- Any extra information at the beginning or end of the chapter is not indexed. For example, abstracts and key terms should not be indexed.Tables/Figures- Information from the tables and figures should not be included in the index.Back material- No material from the end of the chapter should be indexed. This includes the references, appendices, etc.

Copyright © 2007 by IGI Global34

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Example Indexing Template

Indexer Reference List for: BOOK TITLE HEREEditor: EDITOR NAME HERE Chapter Title: YOUR TITLE HERE Author: YOUR NAME HERE

Term 1 –Write highlighted index word here Also known as: List other synonyms for your word here, including all terms that your

word may be known as. This allows the indexer to place your term appropriately and cross-reference where necessary.

Similar to: List other terms that your word is similar to, but NOT also known as. This is where you would list a generic term if your term is specific. For example, if your term is MS Excel, you would list “database” or “spreadsheet” here, so the indexer knows where to place it in the index.

Associated in the manuscript with: List terms here that your term is often associated with. This allows the indexer to cross-reference your term to other terms.

Notable appearances of this term can be found on:Page #: Write the page number the term can be found on, as well as how it is usedPage #: Write the page number the term can be found on, as well as how it is usedPage #: Write the page number the term can be found on, as well as how it is used

Term 2- Distance Learning (EXAMPLE 1) Also known as: “E-Learning”, “Distance Learning”, “Virtual Learning” and “Online

Learning” Similar to “Distance Education” Associated in the manuscript with: “Virtual Schools” and “Collaborative Learning” Notable appearances of this term can be found on:

Page 1 -distance learning definitionPage 2 -refers to collaborative learning in distance educationPage 3 –refers to the challenges of distance learning

Term 3- Data Mining (EXAMPLE 2) Also known as: n/a Similar to “Data Warehousing” and “Information Modeling” Associated in the manuscript with: “Intelligent Agents” and “Object Oriented Databases” Notable appearances of this term can be found on:

Page 1 –what is data mining? Page 2 –Object-Oriented databases for data miningPage 3 –intelligent agents in data mining

Term 4- Abraham Lincoln (EXAMPLE OF A NAME) Also appears in text as: Abe Lincoln Notable appearances of his name can be found on:

Page 1- Abraham LincolnPage 4- Abe

Copyright © 2007 by IGI Global35

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INDEXING TEMPLATEINDEXING TEMPLATE

Indexer Reference List for: EDITOR – INSERT HANDBOOK TITLE HEREEditor: EDITOR – INSERT YOUR NAME HERE

Chapter Title: AUTHOR - INSERT YOUR TITLE HEREAuthor: AUTHOR - INSERT YOUR NAME HERE

Term 1- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

Term 2- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

Term 3- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

Term 4- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

Term 5- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Copyright © 2007 by IGI Global36

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Page -Page -Page –

Term 6- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

Term 7- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

Term 8- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

Term 9- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

Term 10- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

Copyright © 2007 by IGI Global37

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Term 11- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

Term 12- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

Term 13- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

Term 14- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page –

Term 15- Also known as: Similar to: Associated in the manuscript with: Notable appearances of this term can be found on:

Page -Page -Page -

CCHAPTERHAPTER A AUTHORUTHOR C CHECKLISTHECKLIST

Copyright © 2007 by IGI Global38

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Please complete the following checklist, sign and date the form and forward it with your final chapter no later than ***Insert date***. All materials should be sent directly to the editor.

(Please include the following totals:)Chapter Title: (1) Chapter Final Word Count (including

title page, references and terms):

(2) Total number of - Author(s): References:

Terms with definitions:Affiliation(s): Figures:

Tables:Before sending your chapter, be sure that you have:

___ Included the final electronic copy of the chapter in Microsoft Word (No latex or pdf files can be accepted). Please ensure that an abstract is included in your chapter. The title of your chapter must not exceed 50 characters, and it should not include any punctuation marks, especially colons. In addition, your title must not include any subtitles.

___ Included a hard copy of the chapter in Microsoft Word format, with index words highlighted with a highlighter pen. (Please ensure that the electronic copy is highlighted, as well.)

___ Included the indexing template in both electronic and print form, listing at least 8-10 index words. Please follow the index word guidelines found in the “Guide to Choosing Index Words” forwarded to you by e-mail. Also, underline the index words in your submission as you enter them into your list. The “index words” are different from the “key terms” you have listed and defined at the end of your chapter. The index words will be listed in the index of the handbook and will be used for searching the online handbook.

___ Included a brief biographical sketch (50-100 words) for EACH author.

___ Provided 7-10 key terms with concise definitions at the end of the chapter, after the reference section.

___ Provided 15-20 references following the style of the American Psychological Association (APA). All references listed at the end of your chapter must be cited in the text.

___ Edited the language of the chapter for clear, concise wording; proper English sentence structure; consistency; typographical errors; grammar; and spelling OR obtained the assistance of a professional copyeditor.

___ Submitted hard copy of all figures and graphics (Limit 5 max.) in black and white, camera-ready format, sized no larger than the image size of the book (See “Guidelines for Preparing Accepted Chapters”).

___ Signed and submitted Author’s Warranty and Transfer of Copyright Agreement via postal mail. This form may not be faxed or sent as an electronic attachment to the Editor. ALL authors’ signatures must be included.

___ Completed Acquisitions Librarian Information Form for each submission.

___ Provided complete contact information for ALL authors (full name, telephone numbers, e-mail and postal mail addresses). These addresses will be used to send the final complimentary chapters as they appear in the handbook. Please indicate with an asterisk the corresponding author for author proof mailings.

___Acknowledged that you are responsible for acquiring permission for any copyrighted contents included in your chapter. You must then provide IGI Global with paper copies of the permission you have been granted for the use of such contents. ____________________________________ ____________ Signature Date

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Please e-mail the following progress report to IGI Global no later than a week after you have begun posting your call for chapters.

How many chapters in total have you accepted for your handbook?

How many have yet to arrive?

What is your estimated total word count?

Did you include the “Author’s Warranty and Copyright Transfer” agreement with each letter?

Did you include the “Guidelines for Preparing Accepted Chapters”, “Guide to Choosing Index Words” and “Index Template” with each letter?

Did you include the “Author Checklist” with each letter?

Did you include the “Acquisitions Librarian Information” form with each letter?

**Please send an updated tentative table of contents with prospective chapter topics or titles and authors’ names with this progress report.

For marketing purposes, please give us an educated guess at the following:

Estimated Submissions _________ Estimated References _________

Estimated Terms ________ Photos ______ Charts, Tables, Graphs ________

Name of Editor(s):Handbook Title:

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Once you begin receiving the final accepted chapter submissions, you should review and compile them. You will need to forward IGI Global the completed package by no later than the date specified on your contract signed with IGI Global. Be sure to include ALL of the items on the “Handbook Editor Final Manuscript Checklist,” sign the checklist and forward it with the package. Please be advised that any missing items will cause a delay in the production and subsequent release of your handbook.

In this section, we have included a list of introductory materials, the handbook editor checklist and samples of the acknowledgment section and the preface for you to utilize as a guide for your own introduction to your book.

Once we receive your completed package, IGI Global staff will begin the process of logging in, copy editing, proofreading, typesetting, and production of the handbook. IGI Global staff will send directly to the chapter author a copy of the typeset version for approval and proofreading. In a few months time, for your final review and feedback, you will receive the blueprint of the entire book before it is sent for printing. IGI Global staff will be responsible for complete editing of the book and preparation of the final page layout of the handbook.

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IINTRODUCTORYNTRODUCTORY M MATERIALSATERIALSPlease ensure that your introductory materials for your handbook include the following items:

Table of Contents- A complete listing of the chapters and their authors and affiliations in the order of appearance in this handbook.

(Page numbers will be added by IGI Global)

Detailed Table of Contents- This should include the following items:

o Chapter titleo Chapter authors and affiliationso Under each chapter title, please include, in your own

words, a small paragraph description (approximately 5 or 6 sentences) that discusses very briefly the content of the chapter.

Section Divisions- Please organize your chapters into several sections (3-5). Under each section division, please include a descriptive

paragraph that briefly discusses what information is included in the chapters in that section of the handbook.

Foreword- An introduction to this handbook written by a leading expert in your field (who has not already contributed to your handbook in any other way). (Please note that we will need a signed “Author’s Warranty and Transfer of Copyright Agreement” and a biographical sketch from the author of the foreword, along with his or her postal and e-mail addresses).

Preface- A minimum of five pages of description of the handbook, including:

o Overview of the subject mattero Where your topic fits in the world todayo Importance of the chapter submissionso Conclusion of how your handbook makes it mark

and contributes to the subject matter

Acknowledgments- Recognition of anyone who worked with you or contributed to the success of the handbook. Please keep in mind that IGI Global’s books are distributed throughout the world; as such, we would ask that you please refrain from any statements that could offend the value system of the book’s readers, whether it is pertaining to religion, politics, ethnicity, race, etc.

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HHANDBOOKANDBOOK E EDITORDITOR F FINALINAL M MANUSCRIPTANUSCRIPT C CHECKLISTHECKLIST

Please forward this signed checklist and your complete manuscript materials to IGI Global by no later than the date specified on your contract signed with IGI Global. Please include any relevant notes about the manuscript. Your final manuscript package should include ALL of the following. Please note that any missing items will cause a delay in the production and subsequent release of your handbook:

___ Table of Contents of the chapters, authors’ names, affiliations and countries (the formatting and page numbers will be completed by IGI Global). Please ensure that you have divided your chapters into 3-5 sections, including a title for each section and a brief paragraph describing the content of that section.

___ Detailed Table of Contents that includes chapter titles, authors' names, affiliations, and countries, and a short paragraph description for each chapter that briefly describes the content of the chapter in your own words.

___ Foreword written by an expert or research scholar in your field.

___ Preface, including an overview of the handbook.

___ Acknowledgements of everyone who contributed to the success of the handbook.

___ A list of the reviewers (and their affiliations) that reviewed each of the chapters (this will be included in the front of your book.

___ Electronic version of all chapters compiled onto ONE CD-Rom in Microsoft Word format with ALL references complete and in APA style. (Please note that if references are not complete according to the APA style guidelines, the manuscript will be returned to you to coordinate with the authors the correcting of the references into APA format, delaying the production process. Please ensure that an abstract is included at the beginning of each chapter.)

___ 7-10 key terms AND definitions for each chapter (placed after the references).

___ Electronic biography (50-100 words) of EACH author (INCLUDING AUTHOR OF FOREWORD) compiled alphabetically in ONE file.

___ Hard copy of each chapter in Microsoft Word format with all index words highlighted with a highlighter pen (please include highlights in the electronic copy, as well). Please ensure that chapter titles do not exceed 50 characters and that they do not include any punctuation marks, especially colons. In addition, they cannot include any subtitles.

___ A completed Chapter Author Checklist for each chapter listing total word count, and the number of terms, references, figures, and tables. PLEASE CONFIRM that the authors for EVERY submission have denoted a corresponding author with an asterisk (*) beside that individual’s name on the title page. The author proofs of the article will be sent electronically to that author.

___ A completed Indexing Template (ELECTRONIC AND HARD COPY) for each chapter listing at least 8 to 10 index words with detailed descriptions of each (as outlined in the “Guide to Choosing Index Words.”)

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___ Hard copy of all figures and graphics in black and white, camera-ready format sized to fit image area of book (see “Guidelines for Preparing Accepted Chapters”).

___ Original signed “Author’s Warranty and Transfer of Copyright Agreement” for each author (INCLUDING AUTHOR OF FOREWORD). Please make sure that in the case of multi-author submissions, all authors sign the Author's Warranty and Transfer of Copyright Agreement. Note: We will not include any chapters for which we do not have a signed agreement.

___ Acquisitions Librarian Information Form completed by the authors for EACH submission.

___ List of ALL contributing authors’ e-mail AND postal addresses (INCLUDING AUTHOR OF FOREWORD) compiled in ONE list ordered by chapter. It is extremely important that you send us the complete up-to-date list of addresses, e-mail addresses, telephone and fax numbers for ALL contributing authors. In the case of multi-author submissions, please send the contact information for EACH of the authors of the submission.

___ List of your Editorial Advisory Board members and their postal and e-mail addresses.

___By signing this form, you acknowledge that you are responsible for ensuring that your contributing authors acquire any necessary permission for the use of any copyrighted contents in their chapters, and that IGI Global is provided with paper copies of such permission granted.

NOTE: Please keep in mind that the material you submit for production is final (other than grammatical, typographical, spelling and reference list corrections). Major changes such as moving and/or deleting chapters, sections, etc., will not be permitted.

_____________________________________ _______________________Editor’s Signature Date

Send package on or before final manuscript deadline to:

IGI GlobalAttn: Development Department

701 East Chocolate Avenue, Suite 200Hershey, PA 17033-1240

USA

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SAMPLE ACKNOWLEDGMENTSSAMPLE ACKNOWLEDGMENTS

The editor would like to acknowledge the help of all involved in the collation and review process of the handbook, without whose support the project could not have been satisfactorily completed. Deep appreciation and gratitude is due to Mimi Brown, president of Brown LLC, for ongoing sponsorship in terms of generous allocation of on-line and off-line Internet, WWW, hardware and software resources and other editorial support services for coordination of this year-long project.

Most of the authors of chapters included in this handbook also served as referees for chapters written by other authors. Thanks go to all those who provided constructive and comprehensive reviews. However, some of the reviewers must be mentioned as their reviews set the benchmark. Reviewers who provided the most comprehensive, critical and constructive comments include: Lisa Masters of Rutgers University, Judy Smith of Post Graduate School; Kim Mans of Norwegian School of Management; Diane Bell of Bright University; and Mark Lyons, an information technology and knowledge management consultant. Support of the department of information technology and operations at Florida University is acknowledged for archival server space in the completely virtual on-line review process.

Special thanks also go to the publishing team at IGI Global, whose contributions throughout the whole process from inception of the initial idea to final publication have been invaluable. In particular to Jan Travers, who continuously prodded via e-mail for keeping the project on schedule and to Mehdi Khosrow-Pour, whose enthusiasm motivated me to initially accept his invitation for taking on this project.

Special thanks go to Larry Flannery for his unselfish permission to use excerpts from his, now out of print, book on information systems. I would also like to thank Dr. Dean Michaels, of CMB, Inc. who read a semi-final draft of the manuscript and provided helpful suggestions for enhancing its content. And last but not least, my husband, Scott, for his unfailing support and encouragement during the months it took to give birth to this book.

In closing, I wish to thank all of the authors for their insights and excellent contributions to this handbook..

Editor, PhDHershey, Pennsylvania, USAOctober 2005

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SSAMPLEAMPLE F FOREWORDOREWORD

I am delighted to write the Foreword to this book, as its scope and content provide commercial and government enterprises with the essential ingredients for implementing and managing document and Web content systems. Whether the systems are associated with office documents, email management, Web content management, drawing management, or similar applications, they provide crucial support for developing and implementing knowledge strategies within enterprises. The integrative approach is particularly welcome.

These systems play a vital role in assisting enterprises with the complex document control systems required to achieve and maintain ISO 9000 accreditation. They are important elements in reducing risks of noncompliance with regulatory or legal requirements. They also help to support e-business strategies, manage Internet and intranet Web content, provide transactional support for end-to-end business processes, manage administrative documentation, and underpin continuous business improvement strategies.

In my role as President of the Association for Information and Image Management (AIIM) International, I am able to have firsthand experience with commercial and government personnel who are seeking professional guidance on the implementation of document and Web content management systems. I believe that these people will benefit from reading this book for its extensive analysis of requirements.

The book merges the academic and the hands-on knowledge of the authors, to assist organizations in gaining benefits from both perspectives. It offers the practical knowledge derived from the implementation of document technologies, based on the wide-ranging consulting and project management fieldwork of Len Asprey, and the extensive academic research and consulting assignments that have been performed by Michael Middleton in the discipline of information management.

We often hear vendors and consultants in the document technologies industry make the statement that business users need to “define their requirements” for document and Web content management systems. However, these types of statements may not always be clear, because the users may never before have had to plan and specify requirements for document and content management technologies. They may not have a detailed understanding of the scope and level of definition involved in conducting requirements analysis and preparing specifications, and may not have been exposed to the complexity of cultural implications and change management requirements for these projects.

This book cuts through much of the hype and panache associated with marketing of document and Web content management solutions to help address this conundrum. It provides a thorough examination of business contexts that influence the ways that document systems are managed. It goes on to provide a framework for requirements analysis, along with examples to assist with analysis and specification of document and content management solutions. It also provides extensive checklists and sample templates in parts 2, 3, and 4 to assist organizations with the analysis and specification of requirements.

The book offers a project life-cycle framework for implementing document management systems from business conceptualization of a requirement through to go-live operations of the system. It is effectively a recipe or cookbook that develops the essential ingredients from the initial conceptualization of the requirement for document and content management, through the various phases of planning, feasibility analysis, requirements specifications, package selection, and implementation.

This book will help not only the enterprises that are implementing document and content management systems but also the vendors, in positioning the planning and implementation of the

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systems within a project life-cycle methodology. This emphasizes feasibility analysis, specification, package selection, and implementation planning strategies that minimize risk. It provides practical guidance that may help organizations to implement document management solutions that facilitate the achievement of overall business plans, support e-business, and underpin continuous business improvement, in a secure managed environment.

It is a vital business primer for organizations that wish to embark on document or content management projects, and those that have initiated or are about to initiate knowledge management strategies, or quality management systems, and view document and content management as a core component of their strategies. It is also a most useful reference for organizations that were early adopters of document technologies, perhaps as pilot projects, and are now considering upgrading their systems to implement increased functionality. This book will help those organizations to progress the implementation of the next generation of systems.

When asked what he thought of Western civilization, Mahatma Gandhi is said to have replied, “I think it would be a very good idea.” I think that the same may be said of document management systems. We have them now, but we are as yet some way off what they could really be. This book shows us the way.

I am pleased to be able to recommend this book to readers, be they those looking for substantive material on knowledge strategy, those looking to understand an important aspect of information management, or those about to implement or upgrade document or Web content management systems. For this last group in particular, I wish you the very best successes with the implementation of your systems.

John SmithPresident, Research WorldwideOctober 2005

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PPREFACEREFACE(Note: This is a condensed version of a preface)

The information technology revolution is for all practical purposes a second industrial revolution in the history of mankind, impacting every facet of business, society, and life worldwide with a speed beyond imagination. As in the case of the industrial revolution, the growth and expansion of information technology began during the early 1950s but continued on through the following decades. During the 1960s and ‘70s, computer technology was mainly utilized in business data processing and scientific applications of a mostly number crunching nature. As a result, the use of this technology was limited to those who had a good command of these systems and computer programming languages. With the merge of computers and telecommunications in the 1980s, a new information technology was born with a strong focus on the management and dissemination of information by both information providers and users. However, the advent of personal computers and the ability of users to communicate with each other regardless of their locations directed information technology into the lives of all society.

The most noticeable explosion in the information technology revolution was the creation of the World Wide Web (WWW) and its potential in the early 1990s. During the past two decades, WWW technologies have become the driving force in allowing people worldwide to communicate and exchange information in ways that have created a totally new dimension known as a virtual world. In recent years, through the use of web-enabled technologies, organizations of all types and sizes around the world have managed to utilize these technologies to conduct both information processing and dissemination with their prospective customers, suppliers, students, and governments. These technologies, now allowing readily available information for everyone regardless of their geographic location, bring the true meaning of the information age to its full realization.

Because information science and technology has profoundly impacted science, business, society, and every other aspect of life on our planet, numerous researchers around the world have focused on accumulating knowledge on this discipline. The volume and intensity of research in the field of information science and technology has by far exceeded many other fields of science, and the sheer impact of research discoveries in this area has become the driving force of many emerging technologies and applications. No longer is this discipline limited to a few technology-related areas, but, similar to the field of medicine, the field of information science and technology today is a collection of many specific disciplines researchers have created. This collection process has been accomplished by producing research results to understand the potentials, problems, and challenges of each individual discipline and by trying to expand the body of literature related to the topics of that discipline.

To access the latest research related to the many disciplines of the information science and technology field, I decided several years ago to launch a handbook project where researchers from all over the world would assist me in providing the necessary coverage of each respective discipline in information science and technology. The primary objective of this project was to assemble as much research coverage as possible related to the disciplines selected for this handbook by defining the technologies, terms, and acronyms related to each discipline, and providing the most comprehensive list of research references related to each discipline.

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In order to provide the best balanced coverage of concepts and issues related to the selected topics of this handbook, researchers from around the world were asked to submit proposals describing their proposed coverage and the contribution of such coverage to the handbook. All proposals were carefully reviewed by the editor in light of their suitability, researcher’s records of similar work in the area of the proposed topics, and the best proposal for topics with multiple proposals. The goal was to assemble the best minds in the information science and technology field from all over the world to contribute entries to the handbook. Upon the receipt of full entry submissions, each submission was forwarded to at least three expert external reviewers on a double-blind, peer review basis. Only submissions with strong and favorable reviews were chosen as entries for this handbook. In many cases, submissions were sent back for several revisions prior to final acceptance. As a result, this handbook includes more than 50 entries highlighting current concepts, issues and emerging technologies. All entries are written by knowledgeable, distinguished scholars from many prominent research institutions around the world.

The diverse and comprehensive coverage of multiple disciplines in the field of information science and technology in this authoritative handbook will contribute to a better understanding all topics, research, and discoveries in this evolving, significant field of study. Furthermore, the contributions included in this handbook will be instrumental in the expansion of the body of knowledge in this vast field. The coverage of this handbook provides strength to this reference resource for both information science and technology researchers and also decision makers in obtaining a greater understanding of the concepts, issues, problems, trends, challenges and opportunities related to this field of study. It is my sincere hope that this publication and its great amount of information and research will assist my research colleagues, all faculty, their students, and our organizational decision makers in enhancing their understanding of this discipline. Perhaps this publication will even inspire its readers to contribute to the current discoveries in this immense field, tapping possibilities to assist humankind in making the world a better place to live for all inhabitants of this universe.

Mehdi Khosrow-Pour, D.B.A.Editor-In-Chief

Khosrow-Pour, M and Yaverbaum, G.J. (1990) “Information Technology Resources Utilization and Management: Issues and Trends”, Idea Group Publishing, Hershey, PA.

Khosrow-Pour, M (2000) “Managing Web-Enabled Technologies in Organizations: A Global Perspective”, Idea Group Publishing, Hershey, PA.

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Please e-mail the following progress report to IGI Global no later than a week after you have begun posting your call for chapters.

Have you received all of the accepted chapters?

What is the total word count of your book?

Have you received all of the “Author’s Warranty and Transfer of Copyright Agreement” forms (including the signed form from the author of your foreword)?

Do you have all of the contact information for the authors (including author of foreword]), including postal addresses and e-mail addresses compiled into ONE list, ordered by chapter?

Do you have all of the chapters compiled in printed form and on a CD in individual electronic files?

Are all of the chapters highlighted with index words?

Have you received a completed “Index Reference List Template” (hard and soft copy) for each of your chapters?Have you compiled the biographies (including bio of author of the foreword) into ONE alphabetical list and completed the introduction of your book including a TOC, detailed TOC, foreword, preface and acknowledgment section?

Does EACH chapter have a list of key terms and definitions?

Will you have the complete package submitted to us by the date specified on your contract?

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Name of Editor(s):Book Title:

We are excited to be working with you on this upcoming handbook and thank you for choosing IGI Global for your project. Now that you have read through the guide, should you have any questions or concerns, please do not hesitate to contact us!

IGI Global701 E. Chocolate Avenue, Suite 200

Hershey, PA 17033-1240, US(717) 533-8845

Fax: (717) 533-8661URL: http://www.igi-pub.com

Mehdi Khosrow-Pour, D.B.A.Senior Acquisitions Editor

(717) 533-8845 ext. [email protected]

Jan TraversManaging Director

(717) 533-8845 ext. [email protected]

Jennifer NeidigSenior Managing Editor

(717) 533-8845 ext. [email protected]

Kristin Klinger Acquisitions Editor

(717) 533-8845 ext. [email protected]

Kristin RothDevelopment Editor

(717) 533-8845 ext. [email protected]

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