Guide to downloading files from the communication centre
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Transcript of Guide to downloading files from the communication centre
![Page 1: Guide to downloading files from the communication centre](https://reader036.fdocuments.in/reader036/viewer/2022062321/56812dd2550346895d9317c5/html5/thumbnails/1.jpg)
Guide to downloading files from the communication centre
March 2013
![Page 2: Guide to downloading files from the communication centre](https://reader036.fdocuments.in/reader036/viewer/2022062321/56812dd2550346895d9317c5/html5/thumbnails/2.jpg)
2Department for Work & Pensions
Please follow this simple step by step guide to enable you to download files from the communication centre.
Please ensure that you have logged in to the communication centre using Firefox and you have identified the file you wish to download.
![Page 3: Guide to downloading files from the communication centre](https://reader036.fdocuments.in/reader036/viewer/2022062321/56812dd2550346895d9317c5/html5/thumbnails/3.jpg)
3Department for Work & Pensions
Step One
Choose the file displayed and click on this icon.
When downloading photos, you may need to select the hollow arrow to download a low resolution file.
A pop up box appears. Ensure you select the Open with ‘Winzip (default)’ option in the drop down box.
![Page 4: Guide to downloading files from the communication centre](https://reader036.fdocuments.in/reader036/viewer/2022062321/56812dd2550346895d9317c5/html5/thumbnails/4.jpg)
4Department for Work & Pensions
Step Two
Click OK.
A download box appears and the file downloads.
![Page 5: Guide to downloading files from the communication centre](https://reader036.fdocuments.in/reader036/viewer/2022062321/56812dd2550346895d9317c5/html5/thumbnails/5.jpg)
5Department for Work & Pensions
Step Three
When the file has downloaded Winzip opens automatically.
Choose the extract option.
A dialogue box appears.
Extract the file to the location of your choosing.
![Page 6: Guide to downloading files from the communication centre](https://reader036.fdocuments.in/reader036/viewer/2022062321/56812dd2550346895d9317c5/html5/thumbnails/6.jpg)
6Department for Work & Pensions
Step Four
Open the location you have chosen to ensure that the file has been successfully downloaded.
![Page 7: Guide to downloading files from the communication centre](https://reader036.fdocuments.in/reader036/viewer/2022062321/56812dd2550346895d9317c5/html5/thumbnails/7.jpg)
7Department for Work & Pensions
Step Five
Open the file to ensure that it has downloaded.