Guide to becoming an IEMA Training Centre July 2016 · 2018-07-20 · Carbon, GHG footprinting,...

Guide to Becoming an IEMA Training Centre Version 3 July 2016 1

Guide to

Becom ing an

IEMA Train ing

Centre


CONTENTS

SECTION A: BACKGROUND TO IEMA........................................................................................................................ 5

1. Introduction .............................................................................................................................................. 5

2. About IEMA ............................................................................................................................................... 5

3. About IEMA Training ................................................................................................................................. 5

4. The benefits of becoming an IEMA Training Centre ................................................................................. 5

SECTION B: IEMA TRAINING CENTRE AND COURSE INFORMATION ........................................................................ 6

5. Centre Approval ........................................................................................................................................ 6

6. Course Approval ....................................................................................................................................... 7

7. Trainer Approval ....................................................................................................................................... 8

SECTION C: HOW TO BECOME AN IEMA TRAINING CENTRE ................................................................................... 8

8. New Training Centre and Course Approval Process ................................................................................. 9

9. Gaining approval for further courses ...................................................................................................... 10

10. Centre and Course Quality Assurance and Renewal Process ................................................................. 10

SECTION D: CONTACT DETAILS .............................................................................................................................. 12

ANNEX 1: POLICY MANUAL .................................................................................................................................... 13

TRAINER REQUIREMENTS ...................................................................................................................................... 13

1. IEMA Registered Trainer Criteria ............................................................................................................ 13

2. IEMA Registered Trainers Approval Process and Adding/Changing Trainers ......................................... 13

PRICING AND COURSE DELIVERY ........................................................................................................................... 14

3. Pricing and Refunds ................................................................................................................................ 14

4. Number of Learners per Trainer ............................................................................................................. 14

5. Sub-Contracting of Training Provision .................................................................................................... 15

6. Extension of Course to E-learning/Blended Learning/Applied Learning ................................................ 15

7. Course Delivery Length ........................................................................................................................... 15

8. Tailoring Delivery of the Course ............................................................................................................. 16

9. Certification ............................................................................................................................................ 16

INTERNATIONAL ..................................................................................................................................................... 17

BRANDING, MARKETING AND COPYRIGHT ............................................................................................................ 17

10. Copyright and Intellectual Property Rights ............................................................................................. 17

CENTRE RESPONSIBILITIES ..................................................................................................................................... 17

11. Change in Centre Details and Main Contact ........................................................................................... 17

12. Data Protection ....................................................................................................................................... 18

13. Retention of Documents ......................................................................................................................... 18

14. Safeguarding ........................................................................................................................................... 19

15. Other Centre Responsibilities towards Learners .................................................................................... 19


QUALITY ASSURANCE ............................................................................................................................................. 20

16. Annual Quality Assurance Self-Assessment ............................................................................................ 20

17. Quality Assurance Visits .......................................................................................................................... 20

18. Learner Surveys ...................................................................................................................................... 20

19. Complaints .............................................................................................................................................. 20

20. Complaints against IEMA Training .......................................................................................................... 21

21. Improvement Actions Process ................................................................................................................ 21

22. Suspension or Removal of Centre/Course/Trainer Registration ............................................................ 22

23. Non-Renewal of IEMA Training Centre/Course ...................................................................................... 22

General Procedures for Examinations and Assessments ....................................................................................... 23

24. Venue ...................................................................................................................................................... 23

25. Invigilation .............................................................................................................................................. 24

26. Examination Papers ................................................................................................................................ 24

27. Examination Re-Sits ................................................................................................................................ 24

28. Assessment Marking and Standardisation .............................................................................................. 24

29. Timeframes for Marking and Issuing Results .......................................................................................... 25

30. Equal Opportunities & Reasonable Adjustment ..................................................................................... 25

31. Special Consideration ............................................................................................................................. 26

32. Appeals ................................................................................................................................................... 26

33. Malpractice ............................................................................................................................................. 27

ANNEX 2: BRANDING GUIDELINES ......................................................................................................................... 28

1. Summary ................................................................................................................................................. 28

2. IEMA Training Centre .............................................................................................................................. 28

3. IEMA Certified Courses ........................................................................................................................... 28

4. IEMA Approved Courses ......................................................................................................................... 28

5. IEMA Certification ................................................................................................................................... 29

6. IEMA Training Website ........................................................................................................................... 29

7. Improper Use the Branding .................................................................................................................... 29

8. Permitted Wording ................................................................................................................................. 30

9. Misuse of the IEMA Logos ...................................................................................................................... 30

10. Copyright and Intellectual Property Rights ............................................................................................. 31

ANNEX 3: IEMA SKILLS MAP ................................................................................................................................... 32

ANNEX 4: IEMA CODE OF PRACTICE ...................................................................................................................... 33

ANNEX 5: IEMA New Centre and Course Application Form ................................................................................... 35

ANNEX 6: IEMA Registered Trainer Application Form ........................................................................................... 56


ANNEX 7: IEMA Training Quality Assurance Self-Assessment Form for Centre and Course Renewal ................... 61

ANNEX 8: Manual Order Forms ............................................................................................................................. 81

ANNEX 9: CHANGE LOG ......................................................................................................................................... 82


SECTION A: BACKGROUND TO IEMA

1. Introduction

Thank you for your interest in joining IEMA’s network of Training Centres. This document has been

designed to provide all the information that potential Training Partners will need to become an

IEMA Training Centre.

2. About IEMA

IEMA is the membership body for more than 15,000 environment and sustainability professionals

worldwide.

We support individuals and organisations in setting and achieving globally recognised standards for

sustainable practice, in turn driving the development and uptake of sustainability skills.

We add value for our members by providing the knowledge, connections and recognition necessary

to lead change within organisations at all levels.

We are independent and international. We apply the combined expertise of our members to provide

evidence and influence decision-making, working towards our vision of transforming the world to

sustainability.

To find out more, visit www.iema.net.

3. About IEMA Training

IEMA Training creates and supplies, through partnerships with training partners, environment and

sustainability skills to global employers. IEMA Training sets the standard for the content and delivery

of environment and sustainability training through robust quality assurance processes and provides

professional development support in line with the IEMA Skills Map.

4. The benefits of becoming an IEMA Training Centre

IEMA is committed to set standards, facilitate or otherwise support the best training and

development relevant to the environmental and sustainability profession and produce the most

competent environmental and sustainability professionals. It is recognised that an essential way of

achieving this is via programmes of high quality environmental and sustainability training. In joining

this network, you will benefit from:


• Recognition for the high quality of your programmes and gaining a commercial advantage –

certified or approved by IEMA, recognised by learners across the globe

• Linking your programmes of learning directly to the IEMA Skills Map - the knowledge and

skills benchmark for environmental and sustainability professionals

• The opportunity to engage learners on a continual programme of learning as they progress

through their careers and IEMA membership levels

• Your programmes listed on the IEMA and Environmentalist websites - accessed by thousands

of unique visitors per month

• Access to course syllabi prepared by leading experts in environment and sustainability – an

opportunity to expand your training course portfolio

• Being part of a network committed to good practice - up to date courses meeting the needs

of employers and learners

• Engage in IEMA’s Policy work – a voice influencing policy on environment and skills

• Work in partnership to raise demand for environment and sustainability skills – share

experience and expertise

SECTION B: IEMA TRAINING CENTRE AND COURSE INFORMATION

To join our network, you will need to first become an IEMA Training Centre and thereafter gain

approval for one or more IEMA courses. This section provides an introduction to what becoming a

Training Centre means and the different courses that you can gain approval for, with further detail

on the actual processes provided in Section C.

See the document IEMA Pricing Structure for information on fees.

5. Centre Approval

All training partners are required to become an IEMA Training Centre in order to deliver an IEMA

Certified or Approved course. The Centre Approval process looks at Centre’s overall management,

policies and systems (such as equal opportunities, trainer recruitment and development, data

protection etc.) to ensure that the Centre is set up effectively for high quality course provision.

IEMA Training Centre status is valid for one year and will be renewed on an annual basis subject to

meeting Quality Assurance requirements (detailed in Section C).


6. Course Approval

IEMA approves two types of courses along with the trainers that deliver them:

1. IEMA Certified Course

These are courses which have a prescribed specification developed by IEMA that includes

details such as the course title, duration, entry requirements, learning syllabus, assessment

method and trainer requirements. Some IEMA Certified courses require training centres to

develop their own materials in line with the specification whilst others have course materials

provided as part of the course approval.

IEMA Certified Courses, based on IEMA Specifications, which require IEMA Training Centres

to develop their own materials comprise of:

� IEMA Diploma in Sustainable Business Practice

� Foundation Course in Environmental Auditing

� Internal EMS Auditor

� Lead Environmental Auditor

� EMS Implementation

� Carbon, GHG footprinting, accounting and management

IEMA Certified Courses which include training materials provided by IEMA comprise of:

� Making the Transition to ISO 14001:2015

� Auditing to ISO 14001:2015

� Working with Environmental Sustainability

� Managing with Environmental Sustainability

� Leading with Environmental Sustainability

IEMA Certified Courses, which have the option of either purchasing training materials from

IEMA or the IEMA Training Centre developing their own materials comprise of:

� IEMA Foundation Certificate in Environmental Management

� IEMA Certificate in Environmental Management

Following completion of IEMA Certified courses, learners gain an IEMA and IEMA Training

Centre co-branded certificate (see Annex 1 for further details).


2. IEMA Approved Course

IEMA can approve any training course which falls within the scope of the IEMA Skills Map and

can aid the Continuing Professional Development of an Environmental/Sustainability

Professional.

IEMA certification, whilst not mandatory for IEMA Approved courses, is considered a

valuable benefit and can be arranged on request (see Annex 1 for further details).

Course Approval is valid for one year and can be renewed on an annual basis at the same time as

Centre Renewal subject to meeting Quality Assurance requirements (detailed in Section C).

A synopsis of our current course portfolio can be found on the IEMA Training website -

www.iema.net/training.

7. Trainer Approval

To provide high standards of quality assurance, IEMA Certified or Approved Courses must be

delivered by IEMA Registered Trainers. When applying for Course Approval all trainers that will

deliver the course(s) are required to complete a Registered Trainer Application Form.

Up to 3 trainer approvals are included at the time of application within each course price along with

trainer packs where applicable (courses with IEMA training materials provided). After initial approval

has been attained, if additional trainers are required for approval or changes to trainers made,

administration charges will be incurred. Trainer registration is renewed every year at the time of

Centre renewal.

Further details regarding IEMA Registered Trainers can be found in Annex 1.

SECTION C: HOW TO BECOME AN IEMA TRAINING CENTRE

This section outlines the processes for joining IEMA as a Training Centre as well as ongoing quality

assurance. They are designed to be applicable for all sizes of training centres – from micro-

organisations to large organisations. If you are unsure about any of the processes, please do not

hesitate to contact us.


8. New Training Centre and Course Approval Process

We have developed a simple approval process to enable you to become an IEMA Training Centre

and start delivering IEMA Certified and/or Approved courses as easily as possible whilst still

maintaining our high standards of quality:

Register your interest

If you are interested in becoming an IEMA Training Centre and start delivering IEMA Certified and/or Approved

courses please e-mail us on [email protected].

Discussion

A member of the IEMA Training team will contact you to find out further information, discuss the options

available, the approval process and fees. If you are happy to proceed we will send you the documents required for

completion.

Centre, Course and Trainer Approval Application with Payment

You will need to complete the necessary forms with supporting documentation to gain both Centre and Course

approval along with registering Trainer(s) for that course. Guidance on completion will be provided and an IEMA

Training team member will be happy to assist you with any queries.

Quality Assurance Check

Once you have completed the forms these need to be sent to us along with payment to [email protected]. Your

application will be logged and checked through by IEMA who may contact you to request further information. This

will be processed within 4 working weeks of payment receipt.

Welcome

If your application meets our requirements you will

be granted IEMA Training Centre status and Course

approval which is valid for one year, subject to

adhering to IEMA Training policies.

You will be issued with a Centre Certificate and

Welcome Pack which contains all the information

you will need to start delivering courses along with

marketing support. A quality assurance visit

(including observation of teaching) will also take

place within the first year of approval.

Improvement Actions

If your application does not meet our

requirements, we will highlight areas of

concern/improvement for you to address.

Once complete, please send through the

revised materials and application form.

Depending on the level of changes required

this may incur further charges.

Upon receipt, the IEMA Training team will

carry out a quality assurance check, from

which there are two possible outcomes.


9. Gaining approval for further courses

IEMA Training Centres who wish to deliver further courses should follow the same steps outlined

above (8. New Training Centre and Course Approvals Process).

As an existing IEMA Training Centre, only the Course and Trainer Approval application forms will

need to be completed and submitted.

Once approved, your initial course approval will be pro-rated to align with your Centre Renewal

date.

10. Centre and Course Quality Assurance and Renewal Process

IEMA Training Centres, courses and trainers are renewed together on an annual basis. Quality

assurance is taken very seriously at IEMA and therefore centre, course and trainer renewal is linked

to satisfactory completion and checking of our quality assurance (QA) self-assessment form by

training centres.

These forms are designed to help Centres ensure their Centre and Course policies, materials and

training/subject expertise remain up-to-date and effective and can also be utilised for a

Training Centre’s internal quality assurance check as well. Please note that delays in completion of

the process or payment may result in Registered Centre suspension and penalty charges.

Please see the timeline below to understand how this process works:


Quality Assurance Self-Assessment Form Completion & Submission

16 weeks before your Centre and Course renewal date: you will be sent a notice of upcoming renewal and the QA

self-assessment form completion request. The completed form (which includes the renewal agreement) needs to

be submitted within 6 weeks – no other documentation will be required for submission at this stage. If you need

any guidance to complete this or have any queries do not hesitate to contact the IEMA Training team who would

be more than happy to help.

IEMA Training Quality Assurance Check

10 weeks before your Centre and Course renewal date: Your QA self-assessment form MUST have been

submitted by this date. The IEMA Training team will now check through the forms to ensure satisfactory

completion. These checks will be carried out within 10 working days.

Please note that if you have not submitted your form by this date without prior agreement with IEMA,

suspension and penalty charges will be applicable along with potential non-renewal of IEMA Training Centre

status.

After this checking stage there are three possible routes:

Remember to complete and send in your completed QA Self-Assessment

forms to [email protected] within this 6 week period.

Invoice, Payment and Renewal

30 days before your Centre and Course renewal date: An invoice will be sent for renewal payment. Once payment

has been received, updated Centre certificates will be sent out. Please note late payments will incur penalty

charges.

Satisfactory

Completion & no

further

documentary

evidence requested

Further documentary evidence

requested.

IEMA may request certain

documentation to be sent for

evidence. This may be requested as

part of a random sampling activity or

due to inconsistencies in/ incomplete

form submission.

Training Centres will have 10 working

days to submit any required

evidence.

Upon receipt of improvements, the

IEMA Training team will check

through these to ensure satisfactory

completion. From this there are two

possible outcomes:

Improvement Plan

If renewal is suspended, areas

of concern/improvement will

be sent for the Centre to

address. This process may

incur administration and/or

reinstatement charges.

Upon receipt of

improvements, the IEMA

Training team will check

through these to ensure

satisfactory completion. From

this there are two possible

outcomes:


SECTION D: CONTACT DETAILS

If you have any queries regarding becoming an IEMA Training Centre or any of our courses, please

do not hesitate to contact us. Our contact details are:

Postal Address: IEMA Training

City Office Park

Tritton Road

Lincoln

LN6 7AS

United Kingdom

Phone Number: +44 (0)1522 540 069

Email Address: [email protected]

Website: www.iema.net/training


ANNEX 1: POLICY MANUAL

TRAINER REQUIREMENTS

1. IEMA Registered Trainer Criteria

IEMA Registered Trainers (excluding universities) are required to:

1. Have training/teaching experience and/or a relevant teaching qualification.

If trainers do not have a teaching qualification (level 3 teaching qualification or higher) they must

demonstrate suitable training/teaching experience. International teaching qualifications deemed

at the equivalent level will be accepted.

2. Be a member of IEMA at a professional membership level.

By the trainer’s IEMA Training Centre renewal date in 2016 they should be at a professional

membership level (Associate, Full or a member of an IEMA Specialist Register).

3. Abide by the IEMA Code of Practice at all times.

4. Have practical experience relevant to the course being delivered and maintain subject and

training expertise through Continuing Professional Development.

5. Have a DBS (Disclosure and Barring Service formerly called CRB) Enhanced check which is

reviewed every 3 years when working wholly or mainly with children, vulnerable or young adults.

6. Meet the requirements of individual IEMA course specifications that they are seeking approval to

deliver (see individual course specifications for further details).

Please note if individual IEMA course specifications have higher membership, experience and/or teaching

requirements than the Policy Manual, the course specification requirements supersede the Policy Manual.

All trainers (excluding universities) must be approved by IEMA.

2. IEMA Registered Trainers Approval Process and Adding/Changing Trainers

All trainers that deliver IEMA Certified/Approved courses (excluding universities) must be registered

with IEMA through completion of the Trainer Registration Form.


Up to 3 trainers can be approved during initial course approval. Thereafter any additional trainers

requiring approval (including trainer changes) will be charged an administration fee (see IEMA

Pricing Structure document for fees).

Once approved, no additional fees will be required and trainers will remain on the IEMA Registered

Trainer database, subject to continuing to meet the IEMA trainer criteria.

IEMA Registered Trainers can only deliver the IEMA Certified/Approved courses that they have

successfully applied and registered for. If trainers wish to deliver additional courses they must

complete the trainer application process. More than one IEMA Certified/Approved course

registration can be applied for within one form but all course requirements must be met.

Additional trainer application forms can be submitted at any time.

10 working days must be allowed for the trainer application to be checked.

Certain courses may require attendance at a trainer induction session or shadowing of delivery prior

to the trainer being registered to deliver the course. This requirement will be stated within

individual course specifications.

PRICING AND COURSE DELIVERY

3. Pricing and Refunds

Pricing is detailed in the IEMA Pricing Structure document. IEMA operate a no refund policy.

Pricing will be reviewed annually. Training partners will be provided with at least 8 working weeks’

notice of changes to pricing.

4. Number of Learners per Trainer

A maximum of 16 learners per trainer are allowed in a classroom taught course (excluding university

courses).

Where a course is being delivered via e-learning/blended learning/applied learning or as part of a

wider university course, trainers must have adequate time to support the learner activities and

facilitate group activity but can support greater numbers of learners than for classroom taught

courses.


5. Sub-Contracting of Training Provision

In general, all training is expected to be delivered by IEMA Training Centres and Trainers (with the

exception of universities where registered trainers are not required). If IEMA Training Centres use

other non-registered centres to deliver training, the following requirements must be met:

• IEMA must be notified and reserve the right to reject a Centre

• The centre delivering the training on behalf of the IEMA Training Centre must follow the IEMA

Training Centre policies and procedures.

• All communications and administrative requirements to and from IEMA will go through the

IEMA Training Centre only

• All trainers delivering the course must be approved and registered with IEMA regardless of the

Centre they work for

• Learners attending the course must be made aware that the training is being delivered through

the IEMA Training Centre

• Certificates will remain dual-branded with the IEMA Training Centre only

6. Extension of Course to E-learning/Blended Learning/Applied Learning

If an IEMA Training Centre wishes to extend the provision of their course to an e-learning, blended

learning or applied learning format this will have to go through course approval and thereafter an

annual e-learning charge will be added (see Pricing in Annex 2).

7. Course Delivery Length

IEMA Certified Course Specifications state required Guided Learning Hours (GLH) with a maximum of

8 GLH allowed per day of training.

A Guided Learning Hour is the contact time required to support learners in achieving the learning

outcomes for the course. Guided learning hours (based on classroom taught courses) includes

contact time (excluding induction), lectures, tutorials and supervised study, one to one tutorials,

facilitated workshops, trainer-guided research, guided homework, group work and the assessment

of work-based learning, but not marking of assignments when the learner is not present. Breaks are

excluded from Guided Learning Hours. For other forms of learning (e.g. e-learning), or in courses

where translation is required/learners are studying in a second language, further Guided Learning

Hours than the course specification requires may be needed to ensure suitable coverage of the

course learning outcomes.


Delivery of courses may be split over a reasonable period rather than consecutive days e.g. one day

a week for three weeks, with IEMA approval. Delivery may also need to be adapted/changed due to

cultural norms (e.g. working days, number of working hours may vary in different countries). In

requesting approval for this type of structure, the training Centre must consult with the IEMA to

ensure adequate:

• coverage of the course syllabus

• learner continuous assessment

• continuity between teaching days

• control procedures

E-learning/work-based learning courses must also ensure appropriate time-limits are provided for

course completion.

Please also refer to individual IEMA Certified Course Specifications and guidelines as time-limits may

be applicable for specific courses, which, where applicable supersede the Policy Manual.

8. Tailoring Delivery of the Course

IEMA recognise that Training Centres will need to tailor courses for particular clients or learners.

Tailoring of the course is encouraged providing that the learning outcomes of the course are still

met. It is recommended that tailoring of the course is through case studies and case examples.

Training courses may go beyond the minimum requirements set out in the learning outcomes; this

should be supported by additional time to deliver the course and to suit the particular needs of the

audience.

9. Certification

IEMA Certificates (with the option of IEMA Training Centre co-branding) must be provided to

learners who successfully complete IEMA Certified courses. These certificates are produced by IEMA

with security features that ensure quality, consistency and recognition. As these certificates are

registered with IEMA, they can be validated/re-issued in the future. For certification charges see the

IEMA Pricing Structure document.

IEMA certification, whilst not mandatory for IEMA Approved courses is considered a valuable benefit

and can be arranged on request.

Details regarding the Certification Process will be issued to IEMA Training Centres upon approval.


INTERNATIONAL

All IEMA guidelines, application forms and course syllabi are based on UK regulations and

requirements and therefore there may be sections of this that are not applicable or relevant to

international delivery.

IEMA are developing further detailed guidance for international delivery but if there are specific

queries please contact IEMA directly.

BRANDING, MARKETING AND COPYRIGHT

All IEMA Training Centres and Trainers must abide by IEMA Training’s Branding Guidelines - see

Annex 2.

10. Copyright and Intellectual Property Rights

IEMA is the owner/licensee of all intellectual property rights and copyright related to text and

images whether electronic or other format that has been provided by IEMA (e.g. logos, training

course materials and specifications). These works are protected by copyright laws and treaties

around the world. All such rights are reserved. Use of all IEMA copyright material must be done so in

accordance with our guidelines.

CENTRE RESPONSIBILITIES

11. Change in Centre Details and Main Contact

It is the responsibility of the IEMA Training Centre to inform IEMA of any changes in Centre Details

(e.g. address, company name, main contact) as soon as they occur to ensure we have the most up to

date information. Changes should be sent via recorded post or email ([email protected]). Failure to

update IEMA may result in the Centre missing important updates, delays in approval or certification,

penalty/administration charges being applied or Training Centre status being suspended/removed.

If there are personnel changes within the IEMA Training Centre, it is the responsibility of the Centre

to carry out a comprehensive handover with new personnel and ensure they are properly trained to

adhere with IEMA requirements.


12. Data Protection

All Centres must comply with the Data Protection Act 1998.

As an IEMA Training Centre delivering IEMA Certified and/or Approved courses, certain learner

information is required to be submitted to IEMA who may use this data in the following ways:

• Retain a record of the learner’s successful course completion for future reference and

validation purposes if required

• Undertake quality administration in relation to the course and/or qualification for which the

learner is registered including providing the learner with a certificate on successful

completion of the course and/or qualification

• Contact the learner directly in relation to IEMA quality control purposes for the course that

the learner is registered

• Inform the learner of products or services offered by IEMA

• Administer requests of reasonable adjustments where applicable

• Carry out statistical analysis (on an anonymised basis) which may be carried out by IEMA or

selected third parties; and:

• To monitor (on an anonymised basis) equal opportunities relating to ethnicity or disability or

other such monitoring purposes

IEMA Training Centres must ensure that learners are aware of what personal data is being collected

and how it will be used which can be fulfilled through a data protection notice. This notice must be

accurate and compliant with relevant legislation and IEMA requirements.

13. Retention of Documents

All documents must be stored securely and in accordance with the Data Protection Act 1998 and/or

other relevant data protection laws where applicable.

The table below details the minimum retention times for different documentation that an IEMA

Training Centre must meet. All documentation must be available for audit at any time.


Documentation Minimum Number of Years for

Retention

Learner assessment records (e.g. coursework, exam

papers and related marking documentation)

3 years*

Course documentation (e.g. training materials,

completed pre-course and evaluation forms), Centre

policies and procedures, Trainer records, Meeting

records (relevant to Centre and Course(s))

3 years*

Financial and contractual records 7 years*

*Unless otherwise specified due to funding/other regulatory requirements e.g. European Social

Fund

14. Safeguarding

Safeguarding applies for IEMA Training Centres that deliver training to children (anyone under 18

years of age) or vulnerable adults. Vulnerable adults are defined as people aged 18 or over, who are

receiving or may need community care services because of learning, physical or mental disability,

age or illness, and who may or may not be able to take care of him or herself, or unable to protect

him or herself against significant harm or exploitation.

IEMA Registered Trainers who deliver courses wholly or mainly with children, vulnerable or young

adults must have a Disclosure and Barring Service (DBS) Check carried out (formerly called CRB

check) and this should be renewed every 3 years. In addition, the Centre must have effective

Safeguarding processes in place.

15. Other Centre Responsibilities towards Learners

IEMA Training Centres are responsible for delivering courses for learners who have registered and

paid for a course with them as well as any related potential liabilities, therefore should ensure that

they have relevant insurance (e.g. Public Liability Insurance) and contingency mechanisms (e.g. back-

up Trainers or refund procedures) in place.

IEMA does not take any responsibility or liability for any learner who has registered with an IEMA

Training Centre.


QUALITY ASSURANCE

16. Annual Quality Assurance Self-Assessment

Annual centre, course and trainer renewal is linked to satisfactory completion and checking of our

Quality Assurance (QA) Self-Assessment form by training centres. The Quality Assurance Self-

Assessment forms are designed to help Centres ensure their Centre and Course policies, materials

and training/subject expertise remain up-to-date and effective and can also be utilised for a Training

Centre’s internal quality assurance check as well. See Section C.

17. Quality Assurance Visits

The purpose of Quality Assurance visits is to carry out observation of teaching and learning and to

complete a check of relevant documentation and records. The frequency of the Quality Assurance

Visits will be determined using a risk-based model taking into account a variety of factors including

how long the Centre has been approved with IEMA, number of courses delivered, course results,

feedback and/or complaints, completion of the self-assessment etc.

For IEMA Training Centres that are based outside the UK, Centres will be asked to video record

training delivery and send this to IEMA for quality assurance purposes.

18. Learner Surveys

IEMA will periodically contact learners who have attended IEMA Certified/Approved courses directly

to ascertain their views on the quality of the courses and training delivery. These surveys will be

carried out electronically or via telephone. The findings of these surveys will be used for continued

quality assurance and may be communicated to IEMA Training Centres where applicable e.g. if used

within a complaints investigation. Please note no learner names or personal details will be used

within findings unless permission has been granted.

19. Complaints

IEMA Training Centres should operate a Complaints Procedure which ensures that any complaints

are dealt with effectively by an independent and objective person/panel (as appropriate), resolved

in a timely manner with all records retained in accordance with the document retention policies.

Learners can also contact IEMA regarding any complaints related to IEMA Training Centres. These

will be investigated through the IEMA Complaints Procedure and/or IEMA Malpractice Policy

depending on the nature of the complaint.


20. Complaints against IEMA Training

IEMA strives to establish and maintain working relationships with both our training partners and

subsequent IEMA learners and we do everything we can to make sure we provide the best possible

service.

However, should a need arise we have procedures in place to allow you to complain effectively.

Please write to:

Head of Professional Standards

IEMA

City Office Park

Tritton Road

Lincoln

LN6 7AS

UK

Please also write ‘Private and Confidential’ on the envelope.

21. Improvement Actions Process

IEMA Training Centres/Trainers may be asked to carry out improvement actions by IEMA in the

following situations:

- A Complaints or Malpractice investigation

- Non-compliances found in Quality Assurance Self-Assessment Form / during Quality Assurance

Visits

- Poor course results

- Learner Survey results

- Non-adherence to requirements set out within the IEMA Training Policy Manual (e.g. using non-

IEMA registered trainers, incorrect use of the IEMA logo)

In these situations, the areas of concern will be detailed by IEMA to the Centre/Trainer who will

need to identify and carry out actions to address these.

If it is deemed that a large proportion of time will be required to review improvements, this may

incur extra charges which will be set at the Standard Assessor Day Rate plus related expenses if

applicable (see IEMA Pricing Structure document).


If the results from the above situation are found to be above a certain threshold of severity, a

Centre/Trainer may be suspended or removed from IEMA registration.

22. Suspension or Removal of Centre/Course/Trainer Registration

If an IEMA Training Centre, Course or Trainer is suspended, they cannot advertise or deliver

all/specific IEMA Certified/Approved courses until certain criteria are fulfilled.

If an IEMA Training Centre/Course/Trainer’s Registration is removed, they are not allowed to

advertise or deliver all/specified IEMA Certified/Approved courses at all. In order to regain

registration where it has been removed a Centre or Trainer will have to go through the relevant

Approval process as a new application.

Suspension or removal of Centre/Course/Trainer registration can occur due to all the following

situations:

- A Complaints or Malpractice investigation

- Non-compliances found in Quality Assurance Self-Assessment Form / during Quality Assurance

Visits

- Poor course results

- Learner Survey results

- Non-adherence to requirements set out within the IEMA Training Policy Manual (e.g. using non-

IEMA registered trainers, incorrect use of the IEMA logo)

- Non-completion of Quality Assurance Self-Assessment Forms

- Non-payment of renewal or certification fees within the required timeframe

- Non-completion or poor completion of an IEMA Improvement Plan

Depending on the nature of the issue, IEMA will first try to resolve the matter through improvement

plans, but if the situation is found to be above a certain threshold of severity, a

Centre/Course/Trainer may be suspended or removed from IEMA Training registration.

23. Non-Renewal of IEMA Training Centre/Course

If an IEMA Training Centre does not wish to renew the partnership or a particular course, sufficient

notice prior to the centre renewal date must be provided to ensure the following:


- Learners on existing courses (including e-learning/work-based learning) have the opportunity to

complete the course and re-sit the assessment if required at least once before the

centre/course renewal date

- Learners booked on courses starting after the centre/course renewal date are made aware that

the course is no longer an IEMA Certified/Approved course and are provided with the

opportunity to cancel their booking

IEMA certification will not be provided to any learner who completes a course after the

centre/course renewal date has passed (which will be the date of cancellation). The only potential

exemptions to this rule are undergraduate/postgraduate university degree programmes – training

centres delivering these courses need to contact IEMA to discuss arrangements for learners.

IEMA Training Centres must ensure that all IEMA related branding is removed from all promotional

materials following non-renewal of the centre/course.

GENERAL PROCEDURES FOR EXAMINATIONS AND ASSESSMENTS

The following guidelines should be followed for all IEMA Certified/Approved courses where

applicable. IEMA Training Centres delivering the Associate Certificate in Environmental Management

should refer to the ‘IEMA Associate Entry Examination: Examination Handbook’.

24. Venue

The IEMA Training Centre should ensure that a suitable venue has been chosen for the examination

ensuring the following:

- Attention has been paid to health, safety and welfare matters such as heating, lighting,

ventilation and the level of extraneous noise

- The seating arrangements are such to prevent candidates from overlooking, intentionally or

otherwise, the work of any other candidates. All candidates should face the same direction and,

where possible, have a separate desk/table of sufficient size to accommodate the examination

paper(s).

- All candidates are able to see a reliable clock and a board stating the start and finish times of the

examination

- At least one sign stating ‘Quiet Please – Examination in Progress’ has been placed on the

exterior of the examination room

- The room is clear of any display materials that may be helpful to candidates

- All electronic devices including mobile telephones are switched off (unless allowed in an open-

book exam in which case electronic devices must be switched on silent and not used for

communication purposes)


25. Invigilation

Exams must be invigilated at all times with at least one invigilator present for every 20 candidates.

Each learner in the examination room must be in sight of the invigilator at all times. Where only one

invigilator is present he/she must be able to summon assistance easily without disturbing the

candidates (e.g. a learner needing to take a comfort break).

The invigilator should inform learners about relevant health and safety information prior to the

examination e.g. fire exits, assembly points (if this has not been stated already), and that in the

event of a fire alarm/drill, learners must not discuss the contents of their examination paper so that,

wherever possible, the examination can be re-started and that any lost time will be added to the

end of the examination.

26. Examination Papers

Examination papers should meet the requirements set out within the specific Course Specification.

A minimum of two different examination papers should be developed to allow for re-sits to take

place.

To ensure exam security, candidates should not be allowed to take examination papers away from

the venue with them or take photographs/images of the examination papers.

27. Examination Re-Sits

If a learner fails an assessment, the opportunity to re-sit the assessment should be provided. Re-sits

should be taken at least two weeks after the initial assessment using a different examination

paper/assessment activity to ensure assessment integrity.

28. Assessment Marking and Standardisation

All assessments (examination and coursework) must have related marking scheme(s) developed. In

addition, IEMA Training Centres must have robust processes in place to ensure assessment

standardisation e.g. second independent marking of assessments, periodic meetings checking

through a selection of assessments etc.

Where assessments are carried out in languages other than English and require translation prior to

marking/for quality assurance purposes, the translation needs to accurately reflect the source


quality. If the source language is poor or terminology appears wrong (allowing for inherent

differences between the source language and English), the language must NOT be “improved” as it

is important that the English examiner(s) can accurately see the true standard of the learner’s

submission.

29. Timeframes for Marking and Issuing Results

Course assessments must be marked within a suitable timeframe after course completion – it is

expected that courses with simple assessments (e.g. multiple choice) will be marked within one

week of course completion and those with longer assessments (e.g. essay style) within three weeks

of course completion (including any standardisation procedures).

For IEMA Certified courses, as soon as marking is complete, Training Centres must send learner

details regarding certification to IEMA and once certificates are received, post out certificates to

learners within two working days. This will ensure learners receive their results in a timely manner.

Learners who have been unsuccessful should receive their results at the same time as those who

have passed.

30. Equal Opportunities & Reasonable Adjustment

IEMA Training Centres must be committed to providing all learners with an equal opportunity to

attend and complete an IEMA Certified/Approved course through effective policies, procedures and

systems.

Learners may require reasonable adjustments to be made related to the course and/or assessment

for a number of reasons including:

- a permanent (long-term) or temporary disability or medical condition;

- communication and interaction needs;

- where English is an additional language.

As part of their general responsibilities, Centres should:

- Have robust pre-course procedures which can help:

� decide whether potential learners are capable of meeting the requirements of the

course


� identify any specific learner requirements which may affect their ability to

successfully complete the course (with evidence where applicable e.g. medical

document)

� discuss requirements with learner(s) and make any required changes (using specialist

advice where necessary) ensuring these are suitable

- Allow reasonable adjustments within the assessment process ensuring that these:

� Do not invalidate the assessment requirements set out in the specification for the

course

� Reflect the current needs of the individual learners and, as far as is reasonable

possible, their usual methods of working

� Do not give the learners an unfair advantage compared to learners for whom

reasonable adjustments are not being made

� Maintain the relevance, validity, reliability, comparability and integrity of the

assessment

All relevant equal opportunities legislation must be complied with.

31. Special Consideration

Special consideration involves procedures that may result in an adjustment to the marks of learners

who have not been able to demonstrate attainment because of exceptional circumstances during

the examination / assessment itself.

IEMA Training Centres must have procedures in place for Special Consideration which includes

requesting, recording and analysing evidence submitted in support of Special Consideration and

recording the decision made. The maximum allowance should be no more than 5% of the total raw

marks available in the assessment.

32. Appeals

All learners on an IEMA Certified or Approved course have the right to enquire about their result and

appeal against the outcome of that enquiry. The IEMA Training Centre must have in place, policies to

deal with result enquiries and appeals thoroughly and fairly.


33. Malpractice

Any attempt to gain unfair advantage in an examination/assessment for oneself or for another

constitutes malpractice, as does any infringement of examination rules. Examples of malpractice

include:

- two or more candidates collaborating to answer the examination questions;

- an invigilator or trainer revealing the questions in an examination to candidates before the time

of the examination.

- plagiarism, which is defined by the Oxford English Dictionary as ‘the practice of taking someone

else’s work or ideas and passing them off as your own’. Examples of plagiarism include:

� copying or paraphrasing very closely another candidate’s work in an examination

� copying or paraphrasing very closely, statistics, diagrams, facts or text from any

source (e.g. internet, books, lectures, tutorials, videos) without crediting where the

information has come from

All IEMA Training Centres must have policies/procedures in place to deal with malpractice within

IEMA Certified/Approved courses. Where a trainer or invigilator is involved in malpractice, the IEMA

Training Centre must report this to the Learning Manager at IEMA Training for investigation and

resolution.

IEMA will investigate every suspected case of malpractice where this relates to an IEMA Training

Centre and/or its trainers. Should an IEMA Training Centre fail to co-operate with investigations,

IEMA may suspend the Centre’s approval.

Where malpractice is proven, IEMA may disqualify a trainer for delivering IEMA Certified/Approved

courses or terminate the contract with the Training Centre.

Anyone found by IEMA to be guilty of malpractice may appeal against the outcome following the

IEMA Appeals Policy.


ANNEX 2: BRANDING GUIDELINES

1. Summary

IEMA have developed a set of branding guidelines to help you display the correct information,

ensuring that as a Training Centre you are recognised to deliver a programme of quality courses

aligned to IEMA Standards. The logos are valid for 1 year from Training Centre Approval date.

2. IEMA Training Centre

As an IEMA Training Centre this logo can be displayed publicly on

marketing and other relevant materials including:

Company website �

Letterheads �

Business Cards �

Promotional literature �

We recommend this stamp is always used in high resolution with an image size of no less than

50mm squared with an exclusion zone around it of no less than 1cm.

3. IEMA Certified Courses

As an IEMA Training Centre and provider of a Certified Course (see our

Certified Course Listing) this logo can be displayed publicly on


Company website �

Course Specific Promotional literature�



4. IEMA Approved Courses

As an IEMA Training Centre and provider of an Approved Course (see

our Approved Course Listing) this logo can be displayed publicly on



Company website �

Course Specific Promotional literature�



5. IEMA Certification

Certification applies to all IEMA Certified courses. All learners completing an IEMA Certified Course

will be issued with a uniquely identified Certificate. All Certificates are personalised and can be

dual branded.

6. IEMA Training Website

The IEMA website is a public facing tool to promote IEMA Certified and IEMA Approved courses to

both existing IEMA Members and Non-Members. This site has been designed to recognise the

partnerships we have with our Training Partners as Training Centres.

Training Centres are encouraged to use this facility to promote and market your course dates.

7. Improper Use the Branding

The following would constitute improper use of the logo:

• Use of the logo where only non-IEMA approved courses are advertised by an IEMA Training

Centre

• No distinction between IEMA Certified/Approved and Non-Approved courses in promotional

material, potentially misleading to learners selecting courses

• Positioning the logo in such a way as to infer that non-IEMA Certified/Approved courses are

IEMA Certified/Approved

• Sizing the logo to dominate the entire advertisement; the IEMA Training Centre logo should

be at least 25% smaller than the Centre’s company logo


8. Permitted Wording

The wording that IEMA Training Centres may use in the advertisement or promotion of IEMA

Certified/Approved Courses is set out below. Please note that IEMA Training Centres may not use

IEMA Assessment Reports either to take extracts from, or as a whole, for promotional purposes.

IEMA Training Centres must only use the wording set out below when advertising or promoting

their courses. Failure to adhere to this may result in the suspension or withdrawal of IEMA Training

Centre approval. The courses must be listed as follows:

‘IEMA Certified/Approved [IEMA Course Title] ([Country of Delivery])’

Only the specific IEMA Certified Course Title may be used (except for IEMA Approved Courses, as

deemed appropriate by IEMA, which will have the wording approved prior to approval). Examples

of acceptable wording:

A Lead Environmental Auditor Course being delivered in Hong Kong would be advertised as:

IEMA Certified Lead Environmental Auditor Course (Hong Kong)

A Foundation Course in Environmental Auditing being delivered in the UK would be advertised as:

IEMA Certified Foundation Course in Environmental Auditing (UK)

9. Misuse of the IEMA Logos

The IEMA Training Centre is required to exercise proper control over its use of the IEMA name and

logo, in accordance with these guidelines. Incorrect references to IEMA approval of a course or

misleading statements found in advertisements, catalogues, certificates and on websites serve to

undermine the reputation of IEMA. IEMA actions in such circumstances include corrective action,

withdrawal of Centre/Course registration and, if necessary, legal action. Persistent misuse will

result in the Training Centre’s status being suspended or removed.

The logo should be used in such a way that it is clear which course(s) being delivered has been

Approved/Certified by IEMA and no other courses, products, activities or services. If potential

misuse of the IEMA name or logo is identified, IEMA should be contacted so that appropriate action

can be taken. In this instance, IEMA will contact the organisation concerned and set out the

corrective actions required and specify timeframes for this to be corrected.

If you have a question regarding the use of the IEMA name or logo, please contact us.


10. Copyright and Intellectual Property Rights

IEMA is the owner/licensee of all intellectual property rights and copyright related to text and

images whether electronic or other format that has been provided by IEMA (e.g. logos, training

course materials and specifications). These works are protected by copyright laws and treaties

around the world. All such rights are reserved. Use of all IEMA copyright material must be done so

in accordance with our guidelines.


ANNEX 3: IEMA SKILLS MAP


ANNEX 4: IEMA CODE OF PRACTICE


ANNEX 5: IEMA NEW CENTRE AND COURSE APPLICATION FORM

Section 1: IEMA Training Centre Application

1.1. Centre Details

Centre Name:

Main Contact: Alternative Contact:

Main Contact Tel: Alternative Contact Tel:

Main Contact Email: Alternative Contact Email:

Finance Contact: Marketing/Sales Contact:

Main Address:

Please attach a list of

any satellite locations

that are included as

part of the Centre

Approval.

Website:


1.2. IEMA Training Centre Quality Standard

Standard

Possible

Sources of

Evidence

Please list documents/ evidence

available in support of this

standard

IEMA Comments

(to be completed by IEMA)

IEMA USE

Compliant

Partly

Compliant

Non-

Compliant

A. Management, Policies and Systems A1 The centre follows sound Environment and Health &

Safety principles.

The centre has in place policies and procedures, which

are implemented and periodically review these

principles.

Policy and

procedures

A2 The centre has comprehensive policies to ensure

effective learning.

Policies include Equal Opportunities, Safeguarding,

Special Consideration, Reasonable Adjustment,

Plagiarism, Appeals, Complaints and Malpractice which

ensure the needs of learners are met.

Procedures to ensure effective implementation and

periodic review of these policies are in place.

Policies,

Procedure,

Course records

A3 The centre uses appropriate, secure and auditable

systems for the retention, storage and retrieval of

records relating to the administration and

management of learning programmes.

The centre can demonstrate that there is an effective

procedure for the secure retention and storage of

records and documentation in accordance with Data

Protection Policy.

Procedure for

retention,

storage and

retrieval of

records.

A4 The centre has effective communications processes.

Procedure in

place for


Standard

Possible

Sources of

Evidence



standard

IEMA Comments


IEMA USE

Compliant

Partly

Compliant

Non-

Compliant

The centre has a communication process for

information and supporting documentation relating to

courses, policies and procedures to ensure that

changes are distributed and made available in an

effective manner to all relevant stakeholders.

communication

of changes.

B. Quality of Teaching B1 The centre has a procedure for recruiting the right

quality of training staff.

The centre has a recruitment process which

demonstrates clear alignment to the skills requirements

of the business.

Procedure for

training staff

recruitment

B2 The centre will assess, review and support training

staff in training delivery, on a regular basis.

The centre can demonstrate an effective professional

development process and periodic teaching reviews

which will provide a good level of confidence in staff

competence.

Tutor

Continuing

Professional

Development

procedures,

Observation of

Teaching and

Learning

schedule,

annual staff

appraisal.


1.3. IEMA Training Centre Due Diligence Information

Due Diligence Check Applicant Information IEMA

USE

1 Registered Name of Company (as registered with Companies House):

2 Registered Company Number:

3 Name of Registered Director:

4 Has this company ever been registered under any other names? If so, please provide full details – this

should include dissolved companies.

5 Registered Company Address:

6 Any other premises (address) your company trades or delivers from:

7 Has the Director of the registered company been associated with any other companies (both active and

inactive) currently or in the past? If so, please provide details.

8 Have any sanctions been imposed by any awarding organisations on your company in the last 3 years?

If so, please provide details.

9 Is your company subject to OFSTED inspections and if so, what was your last OFSTED grade and when

was this?

10 Have there been any serious complaints or allegations made about your company in the last year? If

yes, please provide details.

11 Are any of your senior staff serving a disqualification order made by the court under the Company

Directors Disqualification Act 1986? If so, please provide details with dates.

12 Has your company passed the Due Diligence Assurance Gateway process?



USE

13 Is your company registered on the Skills Funding Agency Register of Training Organisations?

14 Is your company registered with the UK Register of Learning Providers? If yes, please provide your

UKPRN number:

15 Awarding Bodies which you have current active status with and course details:

16 Do you have direct claim status with these bodies?

17 Please provide full details of anything you consider could give rise to a conflict of interest (e.g. IEMA

Committee Member and Training Partner):

18 Do you have Public Liability Insurance and if yes, please state the amount covered?

19 Do you have Professional Indemnity Insurance and if yes, please state the amount covered?

20 Has any of the Directors or any other person who has powers of representation, decision or control

been convicted of any of the following:

• Conspiracy which related to participation in a criminal organisation

• Corruption

• Bribery

• Fraud

• Money Laundering

Any other offence within the meaning of Article 45 (1) of the Public Sector Directive.

If you answer Yes to any of the above, please provide full details

21 Has the company or Directors, or any bidder of funds:

• become insolvent (if company) or bankrupt (if an individual) or had a County Court Judgement

against them



1.4. Training History

Please provide a summary of any training courses your company has delivered over the last 3 years.

Last year

Y1

Y2

Y3

Course 1 Name and Brief Details: Number of courses delivered

Countries of delivery

Numbers of learners



Numbers of learners



Numbers of learners



Numbers of learners


Section 2: IEMA Certified or Approved Course Application

2.1. Course for Approval

Please tick the course that you wish to gain approval for (if you wish to gain approval for more than one course, please complete the additional

Course Application Form for each further course separately).

a. IEMA Certified Courses

Course Title Application

for approval

Anticipated

initial

delivery date

Anticipated

annual

learner

numbers

Country /

Countries of

course

delivery

Method of Delivery if

applicable

(classroom, e-

learning, blended,

work-based)

Proposed Retail

Price per

learner

IEMA course specifications which require training materials development

Foundation Certificate in Environmental

Management

Certificate in Environmental Management

IEMA Diploma in Sustainable Business Practice

Foundation Course in Environmental Auditing

Internal EMS Auditor

Lead Environmental Auditor

EMS Implementation

Carbon, GHGs, Footprinting, Accounting and

Management

IEMA courses with training materials provided by IEMA

Leading with Environmental Sustainability

Managing with Environmental Sustainability

Working with Environmental Sustainability

Making the Transition to ISO 14001:2015

Auditing to ISO 14001:2015


b. Your own course for gaining IEMA Approval (please complete the table below)

Course Title to be approved

Level of course (QCF equivalent)

Duration of course (guided learning hours)

Method of Delivery (classroom, e-learning,

distance, blended, work-based)

Outline of the course

Cross mapping to the IEMA Skills Map

Learning Outcomes

Learner Entry Requirements

Target Audience

Market Potential

Anticipated initial delivery date

Anticipated annual learner numbers

Country / Countries of course delivery

Proposed Retail Price per learner


2.2. Name of Trainers for Approval

(Please complete the IEMA Registered Trainer Application Form for all trainers)

N.B. A maximum of 3 trainers can be approved within the course approval fee. Any additional trainers will incur further charges.

Name of Trainer

1 4

2 5

3 6

2.3. IEMA Training Course Quality Standard

Standard

Possible

Sources of

Evidence



standard

IEMA Comments


IEMA USE

Compliant

Partly

Compliant

Non-

Compliant

A. Course Materials (N.B. If you are applying to deliver an IEMA course which has training materials provided by IEMA please move to section D: Course Review)

A1 Depth and breadth of course materials must be

sufficient to achieve the defined learning outcomes of

the required syllabus and be technically accurate.

Course

materials

A2 Learning outcomes are clearly defined and cross

referenced with appropriate timing apportioned.

Specifically:

• Learning outcomes should be cross referenced

within a Scheme of Work/table to show how it is

Course

materials

Scheme of

work


Standard

Possible

Sources of

Evidence



standard

IEMA Comments


IEMA USE

Compliant

Partly

Compliant

Non-

Compliant

being covered within the course.

• Guided learning hours should be indicated and

time apportioned appropriately to the subject

areas.

• The time allocation should clearly set out how it

meets the required guided learning hours for the

course including the course structure (e.g.

consecutive days or split weeks).

A3 The centre ensures relevant information relating to

the course is developed and accurate.

The centre has information relating to the course

available and easily accessible to relevant stakeholders,

including details of the learner assessment.

Course information, including the title, is accurate and

adheres to IEMA guidelines (if using an IEMA course

specification).

Course

materials

Course

marketing e.g.

leaflet, website

A4 The course materials include pre-course information

to send to potential learners as well as information to

receive back prior to the course starting.

This should include learner entry requirements,

provision for any learner needs (linked to equal

opportunities), pre-reading (if applicable) and any other

relevant information.

Pre-course

information

document

Procedures

A5 The course materials are of a high standard. Course


Standard

Possible

Sources of

Evidence



standard

IEMA Comments


IEMA USE

Compliant

Partly

Compliant

Non-

Compliant

Presentation, visual and written materials provided

throughout the course are of good quality.

Case studies used are comprehensive and relevant.

Specified site visits must be appropriate to the course

content, accessible and within reasonable proximity to

the training venue.

materials

A6 Further reading, learning and recognition

opportunities are detailed to learners.

Learning materials issued to learners and course

presentations signpost learners to further reading and

learning opportunities including IEMA

membership/courses where applicable.

Course

materials

(learner packs,

presentation

slides)

A7 Courses include general guidance on exam

technique/assessment.

Where applicable, courses must include general

guidance on exam technique/assessment.

Course

materials

B. Quality of teaching and learning B1 The course trainer(s) is/are suitably qualified to

deliver the course and are IEMA members.

Trainer

application

form

B2 Course content can be tailored to meet learner needs

whilst still maintaining the core course specification.

Course content can be tailored to meet learner needs

linked with equal opportunities and/or work

Course

materials

(areas that can

be tailored for


Standard

Possible

Sources of

Evidence



standard

IEMA Comments


IEMA USE

Compliant

Partly

Compliant

Non-

Compliant

background (e.g. in-house courses within a specific

industry sector).

company

sectors)

Pre-course

information

document

B3 The course contains a variety of suitable teaching and

learning methods.

The course contains a good variety and balance of

teaching and learning methods, with a flexibility of

approach which tailors provision to individual learner

needs.

Lesson plans are comprehensive to satisfactorily guide

the trainer through course delivery. They must link the

teaching activity to the learning outcomes as well as

specifying delivery methods.

Providers of a full or part-time academic programme

must provide documented detailed learning objectives

for each module with guidance on delivery.

Lesson plan,

course

materials

including

handouts,

activity sheets -

evidence of a

mix of teaching

and learning

methods

Learning

materials

B4 Suitable learning plans are in place for longer courses.

For longer courses (e-learning, distance and work-

based learning) each learner has a learning plan that is

implemented and reviewed to track their progress

through the course.

Learning plans

B5 Group work and remote interaction is promoted in e-

learning/distance learning courses

Remote

interaction


Standard

Possible

Sources of

Evidence



standard

IEMA Comments


IEMA USE

Compliant

Partly

Compliant

Non-

Compliant

Group work should to be promoted and can include any

form of remote interaction including emails, telephone

and online forums.

capability

C. Assessment of Learners C1 Procedures for learner assessment and its

methodology are in place.

Effective methods of assessment are in place which

meets IEMA specification requirements where

applicable.

Procedure

document

C2 Assessment methodology is suitable for the course.

The assessment methodology should ensure that

underpinning knowledge tests are commensurate with

course level. Questions test knowledge, understanding

and application with clear marking criteria.

Course

assessment

documents

Marking guide

C3 Assessment covers all learning outcomes.

The assessment is cross referenced to a table of course

Learning Outcomes to ensure it covers all of these.

Assessment/

Learning

outcomes table

C4 Assessment is weighted appropriately.

Marking must take appropriate weighting into

consideration for each question, e.g. answers to

multiple choice questions must attract fewer marks

than free-text type answers.

Question

paper; Marking

guide


Standard

Possible

Sources of

Evidence



standard

IEMA Comments


IEMA USE

Compliant

Partly

Compliant

Non-

Compliant

C5 Examination security measures are in place.

Measures must be in place to ensure examination

security e.g. storing examination papers securely, use

of exam conditions, use of a question pool or rotation

of examination papers (Minimum number of 2 question

papers).

Examination

procedure

document;

question

papers

C6 Learners are provided with appropriate instructions

regarding the assessment.

Pre-assessment instructions to the learner must be

clear and concise and include relevant policies that they

need to know (see below).

Examination

procedure

document

Learner

information

document

Assessment

papers

Trainer

manuals

C7 Examinations and post examination processes are

carried out in accordance with relevant centre policies

and procedures.

These include Reasonable Adjustment, Special

Consideration, Malpractice and Appeals Policies.

If a re-sit is applicable a different exam paper must be

used. Re-sits must allow sufficient time for further

learning to take place (minimum period of two weeks).

Examination

procedure

document

Centre policies


Standard

Possible

Sources of

Evidence



standard

IEMA Comments


IEMA USE

Compliant

Partly

Compliant

Non-

Compliant

C8 For work based/applied learning, the centre has a

clearly defined verification and assessment process.

The centre demonstrates good quality internal

verification and assessment processes.

IQA and

Assessment

Policy and

procedures.

C9 The course has an assessment standardisation

procedure that is managed, implemented and

documented.

There is an effective procedure to ensure assessment

marking is standardised and quality assurance

maintained.

Course

assessment

guidance;

assessment

standardisation

processes

Marking guides

C10 Learner information is sent to IEMA after course

delivery.

Procedures must be place to send completed and

accurate learner information and details of

achievements to IEMA in accordance with IEMA

requirements, along with membership payment for all

learners on a course which leads directly to

membership (see Policy Manual for further details).

Procedure

Learner

Information

Forms

D. Course Review D1 Quality of provision is regularly evaluated and

reviewed, with improvements made in a sustainable

manner.

Processes have been developed for evaluating,

Learner

feedback form

Course review

procedures


Standard

Possible

Sources of

Evidence



standard

IEMA Comments


IEMA USE

Compliant

Partly

Compliant

Non-

Compliant

reviewing and improving course materials, teaching and

learning and raising achievement.

Learner feedback (evaluation) covers delivery, course

content by module and customer service.


Section 3: Declaration and Signature

Please ensure that all of the applicable information from the list below is included with your application. If any items are not included, please

indicate why this information has not been included. Your application must be submitted electronically via email or USB/CD.

Centre:

1. Centre policies or evidence of application of relevant principles

2. Quality procedures / evidence of application of relevant quality principles related to training and learning

3. Copy of Public Liability Insurance and Professional Indemnity Certificates

4. A copy of the last year’s audited accounts or a reference letter from accountants. Unaudited accounts are not acceptable.

Please note company credit checks will be undertaken.

Course:

5. Course materials and assessment mapping to the syllabus (table of learning outcomes)

6. Learner notes or handouts, including sources of further information

7. Lesson Plans

8. Scheme of Work

9. Trainers’ notes outlining important learning points, group exercises, projects, case studies

10. Training resources/aids (e.g. PowerPoint presentations)

11. Example assessments and answer guidelines (if applicable)

12. Pre-course information sent to learner

13. Template(s) for learner feedback

14. Quality procedures applicable to the training course (where different from that contained in centre application)

15. Completed trainer application forms


Please tick the relevant box regarding payment:

• I would like to pay by BACS with Purchase Order No.......................

• I would like to pay by credit card

By signing this application form you are confirming that:

• to the best of your knowledge the information supplied in this application is accurate

• this application is made in accordance with the IEMA Guide and you understand the assessment process

• you have read through the IEMA Training Policy Manual and, subject to gaining IEMA approval, agree to comply with all IEMA

requirements outlined within the Policy Manual

• you are aware that IEMA operate a no refund policy

Signature of Head of Centre, Principal or Chief Executive (electronic signature is accepted):

Signed: ...................................................

Print name: .............................................

Job Title: .................................................

Date: ......................................................

Please send your completed application form as a Microsoft Word document along with all other application information in electronic format

via email or USB/CD to:

IEMA Training, City Office Park, Tritton Road, Lincoln, LN6 7AS, UK

Email: [email protected]

If you have any queries, please contact us on 01522 540 069.


Section 4: IEMA Training Assessment (IEMA to complete this section)

4.1. IEMA Training Assessment Details

Assessor Name

Date of Assessment

4.2. IEMA Training Centre and Course Assessment Outcome

Centre and Course application approved Improvement Actions required prior to granting of approval

4.3. IEMA Registered Trainer Assessment Outcome

Trainer Name Trainer Application Outcome (Approved/Denied)

4.4. IEMA Training Assessment Summary

In this section IEMA will detail the main findings including particularly good points, areas of concern and areas for improvement.


Section 5: Improvement Actions to Gain Approval

5.1. Applicant Improvement Actions

Where improvement actions are required prior to approval being granted, the applicant should utilise this section to detail how they

have addressed the areas of concerns and submit applicable revised materials accordingly.

Centre/Course Quality

Standard Reference

Improvement Actions Undertaken Applicable Documentation

5.2. IEMA Training Improvements Action Assessment and Outcome

Assessor Name

Date of Improvement Actions

Assessment

Centre and Course application approved Further Improvement Actions required prior to granting of approval

Trainer Name Trainer Renewal Outcome (Approved/Denied)

In this section IEMA will detail any other comments or recommendations related to the application.


ANNEX 6: IEMA REGISTERED TRAINER APPLICATION FORM

Section 1: Personal Details

Trainer Name:

Training Centre(s) Name:

Trainer’s Main Address:

Please attach a list of any satellite

locations that that are included as

part of the Centre Approval.

Trainer’s Telephone:

Trainer’s Email:

Trainer’s IEMA Membership Level and

Membership Number:

Courses you are applying to register as a trainer (Titles)

1

2

Section 2: Teaching/Training and Subject Knowledge

Qualifications (please provide copies of all relevant certificates with this form)

Please list all teaching/training and environmental/sustainability knowledge related qualifications and the date of

achievement that you hold relevant to the course that you are applying for (please see course specifications for

specific trainer requirements).

Teaching/Training Qualifications and Date: Environmental/Sustainability Knowledge

Qualifications and Date:

Continuing Professional Development

Please provide details of how you keep up to date with teaching/training and relevant

environmental/sustainability knowledge including all CPD (Continuing Professional Development) undertaken in

the last 12 months.

Teaching/Training CPD: Environmental/Sustainability Knowledge CPD:


Section 3: Experience

Previous and Current Employment

Please detail current and previous employment along with the main responsibilities held, ensuring that you also

cover relevant information linked with the course trainer requirements that you are applying for. Please start

from the most recent employment.

Job Title:

Dates of Employment:

Employers Name & Address:

Main Responsibilities:

Job Title:




Job Title:




Job Title:




Practical Experience & Skills


Please submit a statement, providing specific evidence of practical experience and skills (including figures,

company names and dates where possible) in training/teaching and environment/sustainability relevant to the

course that you are applying for (please see course specifications for specific trainer requirements). Please write

no more than 250 words for each section (bullet points are accepted).

Teaching/Training Experience (including experience in writing course materials and

programmes):

Environmental/Sustainability Experience:

Section 4: Other Information

Use this section to provide any other information you feel is relevant to your application.

Section 5: Declaration & Signature

The information given in support of this application is true and accurate to the best of my knowledge.

Applicant Signature: (Electronic

Signature accepted)

Printed Name:

Date:

Please send your completed application form as a Microsoft Word document along with all other

application information in electronic format via email or USB/CD to:

IEMA Training, City Office Park, Tritton Road, Lincoln, LN6 7AS, UK

Email: [email protected]



Assessor Name:

Date of Assessment:

Does the Applicant have a teaching

qualification?

Does the Applicant meet the

teaching/training experience

requirements for the course?

Does the Applicant meet the subject

knowledge requirements for the

course?

Does the Applicant meet the IEMA

membership requirements for the

course?

Is the Applicant already approved as

a trainer for any other IEMA

courses?

Any other relevant information:

Is further information required?

Approval granted (Yes/No)? If No

state the reasons


ANNEX 7: IEMA TRAINING QUALITY ASSURANCE SELF-ASSESSMENT FORM FOR CENTRE AND COURSE RENEWAL

Section 1: IEMA Training Centre Self-Assessment

1.1. Centre Details

Centre Name:

Main Contact: Alternative Contact:

Main Contact Tel: Alternative Contact Tel:

Main Contact Email: Alternative Contact Email:

Finance Contact: Marketing/Sales Contact:

Main Address:

Please attach a list of any satellite

locations that are included as part

of the Centre Approval.

Website:


1.2. IEMA Training Centre Quality Standard

Standard

Possible

Sources of

Evidence

Please list documents/

evidence available in support

of this standard

Action to be taken and

deadline date.

Only complete if you have not

been able to provide evidence

Standard

Met

(Yes/No)

To be

completed

by

Training

Centre

IEMA USE

A. Management, Policies and Systems

A1 The centre follows sound Environment and

Health & Safety principles.

The centre has in place policies and procedures

which have been implemented and reviewed in

the past year or in accordance with their review

schedule (please provide details of frequency).

Policy and

procedures

Evidence of

review

A2 The centre has comprehensive policies to ensure

effective learning.

Policies include Equal Opportunities,

Safeguarding, Special Consideration, Reasonable

Adjustment, Plagiarism, Appeals, Complaints and

Malpractice to ensure the needs to learners are

met.

These policies have been effectively implemented

and reviewed in the past year or in accordance

with their review schedule (please provide details

of frequency).

Policies,

Procedure,

Course records

Evidence of

review

A3 The centre uses appropriate, secure and

auditable systems for the retention, storage and

retrieval of records relating to the

administration and management of learning

Procedure for

retention,

storage and

retrieval of


Standard

Possible

Sources of

Evidence



of this standard


deadline date.



Standard

Met

(Yes/No)

To be

completed

by

Training

Centre

IEMA USE

programmes.

The centre has an effective procedure for the

secure retention and storage of records and

documentation in accordance with Data

Protection Policy which has been reviewed over

the past year or in accordance with their review

schedule (please provide details of frequency).

records.

Evidence of

review

A4 The centre has effective communications

processes.

The centre has a communication process for

information and supporting documentation

relating to courses, policies and procedures to

ensure that changes are distributed and made

available in an effective manner to all relevant

stakeholders. This procedure has been reviewed

to ensure it remains effective.

Procedure in

place for

communication

of changes.

Evidence of

review

B. Quality of Teaching

B1 The centre has a procedure for recruiting the

right quality of training staff.

The centre has a recruitment process which

demonstrates clear alignment to the skills

requirements of the business and this process has

been implemented and reviewed.

Procedure for

training staff

recruitment

Evidence of

implementation

and review.

B2 The centre will assess, review and support

training staff in training delivery, on a regular

Tutor

Continuing


Standard

Possible

Sources of

Evidence



of this standard


deadline date.



Standard

Met

(Yes/No)

To be

completed

by

Training

Centre

IEMA USE

basis.

The centre has an effective professional

development process and periodic teaching

reviews which will provide a good level of

confidence in staff competence. These have been

implemented and reviewed.

Professional

Development

procedures,

Observation of

Teaching and

Learning

schedule and

reports, annual

staff appraisal.


1.3. IEMA Training Centre Due Diligence Information

(please only note down areas of change since the last quality assurance self-assessment completion)


USE

1 Registered Name of Company (as registered with Companies House):

2 Registered Company Number

3 Name of Registered Director:

4 Has this company ever been registered under any other names? If so, please provide full details – this

should include dissolved companies.

5 Registered Company Address:

6 Any other premises (address) your company trades or delivers from:

7 Has the Director of the registered company been associated with any other companies (both active and

inactive) currently or in the past? If so, please provide details.

8 Have any sanctions been imposed by any awarding organisations on your company in the last 3 years?

If so, please provide details.

9 Is your company subject to OFSTED inspections and if so, what was your last OFSTED grade and when

was this?

10 Have there been any serious complaints or allegations made about your company in the last year? If

yes, please provide details.

11 Are any of your senior staff serving a disqualification order made by the court under the Company

Directors Disqualification Act 1986? If so, please provide details with dates.



USE

12 Has your company passed the Due Diligence Assurance Gateway process?

13 Is your company registered on the Skills Funding Agency Register of Training Organisations?

14 Is your company registered with the UK Register of Learning Providers? If yes, please provide your

UKPRN number:

15 Awarding Bodies which you have current active status with and course details:

16 Do you have direct claim status with these bodies?

17 Please provide full details of anything you consider could give rise to a conflict of interest (e.g. IEMA

Committee Member and Training Provider):

18 Do you have Public Liability Insurance and if yes, please state the amount covered?

19 Do you have Professional Indemnity Insurance and if yes, please state the amount covered?

20 Has any of the Directors or any other person who has powers of representation, decision or control

been convicted of any of the following:

• Conspiracy which related to participation in a criminal organisation

• Corruption

• Bribery

• Fraud

Any other offence within the meaning of Article 45 (1) of the Public Sector Directive.


21 Has the company or Directors, or any bidder of funds:

• become insolvent (if company) or bankrupt (if an individual) or had a County Court Judgement

against them



Section 2: IEMA Certified or Approved Course Self-Assessment

2.1. IEMA Certified / Approved Courses

Name of all IEMA Certified/Approved Course(s) delivered by the Centre and approved Trainers

IEMA Certified/Approved Course Name IEMA Registered Trainer Names

1

2

3

4

5

6

2.2. IEMA Certified/Approved Course Quality Standard

N.B. If you deliver than one IEMA Certified/Approved course please either complete details for each course within the same table OR complete

the table separately for each individual course (through copying and pasting the table template as many times as required). In both cases

please ensure that each course is easily identifiable to the Assessor.

Name of Course(s):


Standard Possible Sources of

Evidence


evidence available in

support of this standard


deadline date.

Only complete if you have

not been able to provide

evidence

Standard

Met

(Yes/No)

To be

completed

by

Training

Centre

IEMA USE

A. Course Materials Review

A1 The depth and breadth of course material has

been reviewed over the past year to ensure it

is sufficient to achieve the defined learning

outcomes of the required syllabus and be

technically accurate.

Course materials

review and changes

documentation

A2 Learning outcomes have been reviewed over

the past year to ensure they are clearly

defined and cross referenced with appropriate

timing apportioned.

Specifically:

• Learning outcomes should be cross

referenced within a Scheme of Work/table

to show how it is being covered within the

course.

• Guided learning hours should be indicated

and time apportioned appropriately to the

subject areas.

• The time allocation should clearly set out

how it meets the required guided learning

hours for the course including the course

structure (e.g. consecutive days or split

weeks).

Course materials

review and changes

documentation

Scheme of work

A3 The centre has ensured relevant information

relating to the course is accurate.

Course marketing

e.g. leaflet, website



Evidence





deadline date.



evidence

Standard

Met

(Yes/No)

To be

completed

by

Training

Centre

IEMA USE

The centre has information relating to the

course available and easily accessible to

relevant stakeholders, including details of the

learner assessment.

Course information, including the title, is

accurate and adheres to IEMA guidelines (if

using an IEMA course specification).

A4 The course materials have included pre-course

information which has been sent to all

potential learners over the past year as well as

information to receive back prior to the course

starting. The information received has been

used to tailor the courses appropriately where

applicable.

This should include learner entry requirements,

provision for any learner needs (linked to equal

opportunities), pre-reading (if applicable) and

any other relevant information.

Completed pre-

course information

documents

Evidence of changes

made where

required

Procedures

A5 The course materials have been reviewed to

ensure they remain at a high standard.

Presentation, visual and written materials

provided throughout the course are of good

quality.

Case studies used are comprehensive and

relevant.

Course materials

Course materials

review and changes

documentation



Evidence





deadline date.



evidence

Standard

Met

(Yes/No)

To be

completed

by

Training

Centre

IEMA USE

Specified site visits must be appropriate to the

course content, accessible and within

reasonable proximity to the training venue.

A6 Further reading, learning and recognition

opportunities have been detailed to learners.

Learning materials issued to learners and

course presentations signpost learners to

further reading and learning opportunities

including IEMA membership/courses where

applicable.

Course materials

(learner packs,

presentation slides)

A7 Courses have included general guidance on

exam technique/assessment.

Where applicable, courses must include general

guidance on exam technique/assessment.

Course materials

B. Quality of teaching and learning B1 The course trainer(s) have maintained their

professional credentials and expertise to

remain suitably qualified to deliver the course.

Tutor CPD logs

Tutor observation

logs and feedback

B2 Course content has been tailored where

required to meet learner needs whilst still

maintaining the core course specification.

Course content can be tailored to meet learner

needs linked with equal opportunities and/or

work background (e.g. in-house courses within

a specific industry sector).

Course material

changes for specific

courses.

Pre-course

information

documents.

B3 The course has been reviewed over the past

year to ensure it continues to contain a variety

Lesson plan, course

materials including



Evidence





deadline date.



evidence

Standard

Met

(Yes/No)

To be

completed

by

Training

Centre

IEMA USE

of suitable teaching and learning methods.

The course contains a good variety and balance

of teaching and learning methods, with a

flexibility of approach which tailors provision to

individual learner needs.

Lesson plans are comprehensive to

satisfactorily guide the tutor through course

delivery. They must link the teaching activity to

the learning outcomes as well as specifying

delivery methods.

Providers of a full or part-time academic

programme must provide documented detailed

learning objectives for each module with

guidance on delivery.

handouts, activity

sheets - evidence of

a mix of teaching

and learning

methods

Course materials

review and change

documentation

B4 For work based learning, the centre has

followed a clearly defined verification and

assessment process.


verification and assessment processes and

these have been consistently applied.

IQA and Assessment

Policy, IQA and

Assessor records - of

completion and

feedback to

assessors and

learners - completed

consistently, learner

progress clear to

learner.

B5 Learning plans are in place for longer courses

which have been reviewed over the past year

to ensure suitability.

For longer courses (e-learning, distance and

Completed learning

plans.

Evidence of review

and applicable



Evidence





deadline date.



evidence

Standard

Met

(Yes/No)

To be

completed

by

Training

Centre

IEMA USE

work-based learning) each learner has a

learning plan that is implemented and reviewed

to track their progress through the course.

actions taken.

C. Assessment of Learners

C1 Procedures for learner assessment and its

methodology are in place and have been

effectively implemented.

Effective methods of assessment are in place

which meets IEMA specification requirements

where applicable.

Procedure document

Completed learner

assessments

C2 Assessment methodology has been reviewed

over the past year to ensure it remains

suitable for the course.

The assessment methodology should ensure

that underpinning knowledge tests are

commensurate with course level. Questions

test knowledge, understanding and application

with clear marking criteria.

Course assessment

documents.

Review

documentation

C3 Assessments have been reviewed to ensure

they cover all learning outcomes.

The assessment is cross referenced to a table of

course Learning Outcomes to ensure it covers

all of these.

Assessment/Learning

outcomes table

C4 Assessments have been reviewed to ensure

they are weighted appropriately.

Marking must take appropriate weighting into

Question paper;

Marking guide



Evidence





deadline date.



evidence

Standard

Met

(Yes/No)

To be

completed

by

Training

Centre

IEMA USE

consideration for each question, e.g. answers

to multiple choice questions must attract fewer

marks than free-text type answers.

C5 Examination security measures are in place

and have been effectively implemented

throughout the past year.

Measures must be in place to ensure

examination security e.g. storing examination

papers securely, use of exam conditions, use of

a question pool or rotation of examination

papers (Minimum number of 2 question

papers).

Examination

procedure

document; question

papers

Evidence of

implementation e.g.

rotation of papers

C6 Learners have been provided with appropriate

instructions regarding the assessment.

Pre-assessment instructions to the learner must

be clear and concise and include relevant

policies that they need to know (see below).

Examination

procedure document

Learner information

document

Assessment papers

Trainer manuals

C7 Examinations and post examination processes

have been carried out in accordance with

relevant centre policies and procedures and

reviewed to ensure suitability.

These include Reasonable Adjustment, Special

Consideration, Malpractice and Appeals

Policies.

Examination

procedure document

Centre policies

Marked assessments

Assessment process



Evidence





deadline date.



evidence

Standard

Met

(Yes/No)

To be

completed

by

Training

Centre

IEMA USE

If a re-sit is applicable a different exam paper

must be used. Re-sits must allow sufficient

time for further learning to take place

(minimum period of two weeks)

review

C8 For work based learning, the centre has

implemented a clearly defined verification and

assessment process.


verification and assessment processes.

IQA and Assessment

Policy and

procedures.

Marked assessments

C9 The course has managed, implemented and

documented an assessment standardisation

procedure. The procedure has been reviewed

over the past year to ensure it remains

suitable.

There is an effective procedure to ensure

assessment marking is standardised and quality

assurance maintained.

Course assessment

guidance;

Completed

assessment

standardisation

documents

Process review

documents

C10 Learner information has been sent to IEMA

after course delivery over the past year.

Procedures must be in place to send completed

and accurate learner information and details of

achievements IEMA within time limits stated in

the Policy Manual, along with membership

payment for all learners on a course which

Procedure

Completed Learner

Information Forms



Evidence





deadline date.



evidence

Standard

Met

(Yes/No)

To be

completed

by

Training

Centre

IEMA USE

leads directly to membership (see Policy

Manual for further guidance).

D. Course Review

D1 Quality of provision has been regularly

evaluated and reviewed, with improvements

made in a sustainable manner.

Processes have been developed for evaluating,

reviewing and improving course materials,

teaching and learning and raising achievement.

Learner feedback (evaluation) covers delivery,

course content by module and customer

service.

Completed learner

feedback forms;

Course review

procedures and

documentation

2.3. IEMA Course and Trainer Details

Please complete the below table to include all courses held over the past year (since your last renewal date).

Name of course Name of Trainer

Delivering

Course

Number of courses

delivered over the past

year by trainer

Country /

Countries of

delivery

Total number of

learners taught by

trainer

Pass rate

(percentage) by

trainer

Average

Assessment

Percentage (if

applicable) by

trainer

Number of

Complaints

received


Section 3: Declaration and Signature

By signing this application form you are confirming that:

• to the best of your knowledge the information supplied in this IEMA Training Quality Assurance Self-Assessment Form is

accurate

• this Quality Assurance (QA) Self-Assessment Form is made in accordance with the IEMA Training Guide and you understand the

QA and renewals process

• you have read through the IEMA Training Policy Manual and, subject to gaining IEMA approval for renewal, agree to comply

with all IEMA requirements outlined within the Policy Manual

Signature of Head of Centre, Principal or Chief Executive (electronic signature is accepted):

Signed: ...................................................

Print name: .............................................

Job Title: .................................................

Date: ......................................................

Please send your completed Quality Assurance Self-Assessment form as a Microsoft Word document via email to [email protected].

At this stage no documentation apart from the completed Quality Assurance Self-Assessment form are required.

If you have any queries, please contact us on 01522 540 069.



4.1. IEMA Training Quality Assurance Self-Assessment Check

Assessor Name

Date of Assessment

Area to Check

Assessor Comments

Satisfactory completion of the form (are there any areas that are

missing/incomplete/do not provide enough information?)

Proposed actions and deadline dates where areas of the Standard have not

been met (are these actions appropriate, realistic and comprehensive to

meet the standard)

Cross-checks between IEMA records and details within the forms to ensure

accuracy (Centre details, Trainer names, number of courses and learners)

Trainers – course pass rates and complaints check

Previous self-assessment/assessment reports – any outstanding issues

Any other comments


4.2. Further Documentation Request

Further documentary evidence to be requested: Yes No

If yes, please detail the documentary evidence required

Document Link to Quality Assurance Standard (Centre/Course)

4.3. IEMA Training Centre and Course Quality Assurance Self-Assessment Check Outcome

Centre and Course renewal approved Further Improvement Actions required prior to granting of renewal

4.4. IEMA Registered Trainer Quality Assurance Self-Assessment Check Outcome


4.5. Summary of Findings (IEMA to complete this section if renewal has been denied)

In this section IEMA will detail the areas of improvement required for granting renewal.


Section 5: Improvement Actions to Gain Renewal

5.1. Applicant Improvement Actions

Where improvement actions are required prior to renewal being granted, the applicant should utilise this section to detail how they

have addressed the areas of concerns and submit applicable revised materials accordingly.

Centre/Course Quality

Standard Reference

Improvement Actions Undertaken Applicable Documentation

5.2. IEMA Training Improvements Action Assessment and Outcome

Assessor Name

Date of Improvement Actions

Assessment

Centre and Course renewal approved Further Improvement Actions required prior to granting of renewal


In this section IEMA will detail any other comments or recommendations related to the renewal.


ANNEX 8: MANUAL ORDER FORMS

To be received by IEMA a minimum of 3 weeks before the start of a course

Training Centre

Name:

Delivery Address:

Contact Name:

Email:

Tel:

Contact Name at Delivery

Address:

Course Trainer:

Course Start Date:

Course Title:

Type of Manual

(Trainer or Learner):

Price per Manual:

Number of Manuals required:

Total Price:

Purchase Order Number:

Please email the completed order form to the IEMA Training Team on [email protected]


ANNEX 9: CHANGE LOG

Changes as of July 2016

Section Change

Throughout

document

Logo and Branding

Annexes Pricing Structure and IEMA Certified Course Summary documents removed from document

Branding Guidelines updated in line with new logos

IEMA Skills Map updated in line with membership changes

Guide to becoming an IEMA Training Centre July 2016 · 2018-07-20 · Carbon, GHG footprinting,...

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