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    QlikView 11

    Sales Guide

    October 2011

    Introduction

    This sales guide includes key messaging on the overall positioning of QlikView, the major version 11 product themes and features,

    usage scenarios, beta feedback, and competitive information

    The format is intended to be simple and concise, allowing quick access to the most important selling points for QlikView 11

    Overall Product PositioningQlikView offers a business discovery platform

    Business DiscoveryBusiness Discovery is the next generation of Business Intelligence,

    allowing users to explore and analyze live information without

    limits. Apps are rapidly built and deployed, while IT can ensure the

    control of data and security that they require.

    Validation by GartnerIn the 2011 BI Magic Quadrant, Gartner described a split in the BI

    market between traditional stack vendors and newer data

    discovery vendors. Data Discovery is Gartners term for Business

    Discovery so this is an endorsement of our categoryby Gartner.

    Contrast to Reporting Based ArchitecturesThe major distinction between stack vendors and data discovery

    vendors is around architecture traditional tools pre-aggregate

    information and rely on reporting based technology. This creates

    complexity and cost, and limits flexibility and simplicity for users.

    The Associative ExperienceThe Associative Experience is the fundamental navigation paradigm

    in QlikView the Green / White / Gray. It allows users to make a

    selection, immediately learn from the results, and take next steps.

    QlikViews Core TechnologyThe Associative Experience is enabled by QlikViews patented in-

    memory associative technology, which stores an entire set of highlycompressed detailed data, and allows users to search and filter this

    data without limits. The engine dynamically calculates KPIs as the

    user makes selections.

    Version 11 Themes & Features

    QlikView 11 takes Business Discovery to a whole new level by

    providing advanced social and mobile analysis capabilities

    while strengthening the enterprise readiness of the platform.

    QlikView 11 Themes

    Social Business

    Discovery

    Social Business Discovery helps organizations incorporate

    the human element into decision-making. Users can

    collaborate to answer questions in formal or informal

    groups, and in real-time as well as asynchronously.

    Mobile Business

    Discovery

    Mobile Business Discovery enables organizations to

    incorporate the physical environment into decision-

    making. Users get insight on location. QlikView on

    Mobile delivers true Business Discovery on the go.

    Comparative

    Analysis

    Comparative analysis enables users to select multiple

    user-defined data sets, and directly compare them to one

    another, to perform relative analysis and spot trends,

    outliers, or differences.

    Rapid Analytic App

    Platform

    QlikView 11 includes new and improved capabilities that

    help users create analyses quickly and simplywithout

    requiring extensive IT involvement.

    Enterprise Platform QlikView 11 is packed with new and improved enterprise

    capabilities, designed for IT pros, to support largedeployments and enterprise organizations.

    The following new features have been added in QlikView 11:

    Theme Feature Definition

    Social Business

    Discovery

    Collaborative Sessions Bi-directional, real time QlikView

    document sharing between users.

    Annotations Notes associated with any QV

    object, added and shared by users.

    Mobile

    Business

    Discovery

    Cross Platform

    Compatibility

    The same QlikView apps delivered

    consistently on any PC or tablet.

    Handheld

    Support

    QlikView apps delivered in single

    object mode on handhelds.

    ComparativeAnalysis ComparativeAnalysis Ability to compare user selected setsdirectly in charts or graphs

    Rapid Analytic

    App Platform

    Version Control

    Integration

    Integration with source code control

    systems for development.

    Improved Ajax Dialog

    Boxes

    More intuitive creation of objects in

    the Ajax browser client.

    Granular Chart

    Dimension Control

    Top/bottom n filters for charts, set

    in properties, for 80/20 questions.

    Conditional Enabling User can select dimensions and

    expressions used on charts.

    Improved Layout

    Options

    Grid view in containers and better

    tab navigation in Ajax client.

    Developer Metadata

    Enhancements

    Improved metadata for devs,

    including hover-over tips in charts.

    Informatica Integration Data export from Informatica ETL toQV in an optimized format.

    Document

    Extensions

    Pass QV data to 3rd party tools and

    alter look and feel of Ajax client.

    Workbench Template

    for Visual Studio

    Build and deploy extension objects

    in VS with just a few clicks.

    Enterprise

    Platform

    Improved Publisher

    Performance

    Offer fresher data by improving

    reload times by up to 40%

    Load Balancing

    Improvements

    A new algorithm for intelligent use

    of servers in a cluster

    More Granular

    Clustering

    More effective distribution of

    QlikView apps in a cluster

    QlikView Management

    Console

    A single, user-friendly mgmt

    interface for QV administrators

    Accesspoint

    Redesign

    Redesigned accesspoint with

    modern look & feel and usability

    Mgmt Services API

    Enhancements

    Additional API functions to better

    support enterprise integration

    Admin Metadata

    Enhancements

    Improved metadata for admins to

    gain / offer transparency into data

    OEM Island

    Mode

    Protection for OEM IP and better

    audit capabilities for deployments

    Document Level

    Auditing

    More granular document usage

    auditing for compliance

    Granular Download

    and Export Control

    More granular document level

    security and data export controls

    Publisher QVD

    Generation

    Simplified and more efficient data

    staging (QVD layer) creation

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    Business Usage Scenarios

    The following examples show the business focused features of

    QlikView used in the context of an industry and function:

    Theme /

    Feature

    Industry /

    FunctionUsage Scenario

    Social Business

    Discovery

    CollaborativeSessions

    Retail /

    Buying &

    Merchandising

    A Category Manager at a global retailer

    notices an impending inventory problem in

    an important region. She launches acollaborative session with her supplier,

    buyer, and allocator in order to discuss and

    identify replenishment options. During the

    session, they identify a number of products

    that the team feels can help avoid potential

    sales erosion while maintaining margins.

    Social Business

    Discovery

    Annotations

    Telco /

    Service

    Operations

    The CTO of a major telco observes a decrease

    in service level performance. He drills into

    the affected time period to identify

    underlying drivers and assess impact on

    SLA's. He makes annotations in the QlikView

    with his insights, and sends a link to the

    heads of service management and customer

    care to look at the situation and consider his

    comments when planning remediation.

    Mobile

    Business

    Discovery

    Cross Platform

    Compatibility

    Financial

    Services /

    Wealth & Asset

    Management

    A financial advisor from a major brokerage

    visits a high net worth client and uses

    QlikView on Mobile to offer a fully

    interactive portfolio review. He previously

    had to rely on printed portfolio statements,

    but now he has the ability to work with live

    data to answer questions about investment

    strategies and performance. Furthermore,

    the client can access his data on any mobile

    device without having to install software.

    Mobile

    Business

    Discovery

    Handheld

    Support

    Healthcare /

    Clinical

    Operations

    A physician is on the golf course when he

    gets a message on his iPhone that a patient

    has had a steep increase in blood pressure.

    He uses QlikView on Mobile to quickly access

    the patients records, where he discovers a

    counter indication between prescribed

    medications that could produce high blood

    pressure. He sends instructions via email to

    his RN on how to remedy the situation.

    Comparative

    Analysis

    High Tech

    Manufacturing

    / Marketing

    A marketing director at a high-tech

    manufacturer notices that sales of 3D

    displays are declining. He has a hunch that a

    competitor is gaining traction. He uses

    comparative analysis to directly compare

    sets of his products against the competitor,

    by region and individual store. He sees that

    his average price and out-of-stock levels are

    higher in key locations, and takes action to

    adjust pricing and delivery SLAs.

    Customer Feedback from Beta

    The following quote demonstrates positive feedback from a

    V11 enterprise beta customer in the UK NHS.

    "Version 11 is a significant step forward, and there are a

    number of features that will be of value to us. The grouping

    function will assist us to benchmark performance across

    practices and hospitals, and the ability to add notes is a simple

    feature but with powerful capabilities and uses. In addition,

    load balancing is most welcome as we continue to expand

    QlikView into the enterprise and we need to ensure the system

    will scale up to the numbers we plan to deploy to."

    John Uttley, Chief Information Officer, Staffordshire Commissioning

    Support Service (part of NHS in Staffordshire)

    Competitive Information

    The following key points describe QlikViews competitive

    position around each V11 theme:

    Company How QV11 Stacks up

    Social Business

    Discovery QlikView is the category leader in Social Business

    Discovery, with a unique value proposition that

    exemplifies QlikTech as an innovator.

    No other vendor offers live collaborative

    (synchronous) sessions.

    Annotations from competitors are not threaded, nor

    do they support bookmarks to unique selection

    states.

    QlikViews collaborative web-based development

    capability is best-in-class.

    Cognos 10 has external collaboration but depends on

    Lotus Connections. No collaborative sessions.

    Mobile Business

    Discovery QlikView on Mobile is on par with the market but

    employs a different approach live HTML5 web-apps

    vs. synchronized reports.

    Mobile is a key feature but not generally acompetitive differentiator on its own. Deals are often

    dependent on mobile but not exclusive to mobile

    scenarios.

    Make sure to position mobile in the context of

    business discovery and find use cases that

    demonstrate real business value.

    Be prepared for report-centric vendors to position

    offline mode as a feature, when really its a data set

    limitation of static / pre-defined reporting.

    Occasionally we will see insistence on native apps

    but most strong IT organizations favor web-apps and

    a centralized cross-platform strategy.

    Comparative

    Analysis Comparative Analysis demonstrates QlikViews

    unique combination of simplicity and power. The ability for non-technical users to select and adjust

    comparison sets is truly unique in the market.

    Distinguishes QlikView from stack competitors who

    offer separate, complex products for set comparison

    (IBM SPSS, SAP Set Analyzer).

    Opens up new use-cases that could not be addressed

    by BI simply before.

    Can support basket/group comparisons but not the

    predictive (statistical) element of market basket

    analysis.

    Rapid Analytic

    App Platform QlikView is the category leader in BI App

    Development and v11 enhancements extend this

    lead.

    One QlikView app can replace hundreds of BusinessObjects, Cognos, or Microstrategy reports.

    QlikView apps are delivered in a fraction of the time

    required by stack vendors, with less training, and at

    significantly lower cost. V11 developer

    improvements enhance this advantage.

    QlikViews integration capability (with external

    version control systems) is on-par with the market.

    Tableau provides strong visualizations but do not

    offer purpose built apps. There is limited developer

    capability for building out app functionality. This

    positions Tableau as a tool for power analysts vs.

    business users.

    Position QlikView 11 as offering faster time to value,

    remixability, reusability, extensibility, and improveddeveloper experience.

    Enterprise

    Platform Enterprise Platform promotes a model of IT control at

    the center and business user flexibility at the edges.

    V11 improvements continue to neutralize stack

    vendor strengths.

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    Outdistances QlikView from Spotfire and Tableau in

    the enterprise.

    Continue to position QlikView as cost effective,

    scalable, and secure, with simplified administration

    and improved enterprise features across the board.

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