GTCW13 Next Generation IT Workforce - James Jones
Transcript of GTCW13 Next Generation IT Workforce - James Jones
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Next Generation
ICT
Workforce
Tuesday, August 21st, 2013
This event is funded in part by the National Science Found ation
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Economy
Hard Times
Schools 1%
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20th Century
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ICT21st Century
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What is ICT?
An umbrella term to encompass all rapidlyemerging, evolving & converging:
computer, software, networking, telecommunications, Internet, programming, information systems, and digital media technologies.
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Hardware
Telecom
Networking
Software
Internet
ICT
ICT is a
super-set
term.
It does not
replace any
sub-set terms
Information and Communication Technologies
Does it use
a computerchip?
Does it use
electrons toallow people or
devices to
communicate?
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ICT
Googlable
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2001-2011, over 565,000 IT-related jobs (in all industries) were created inthe United States, an increase of 22.2 percent. IT jobs grew more than 95times faster than employment as a whole, which grew by only 0.2 percent.
In 2011, IT workers earned $78,584 a year, 74 percent more than theaverage worker($45,230).
Even during the Great Recession and its aftermath, when overall jobs weredeclining, IT jobs grew. May 2007 - May 2011, IT jobs grew by 6.8 percent,contributing $37 billion to an economy that was otherwise stagnant.
In 2011, IT products comprised 31 percent of U.S. advanced technologyproduct exports and about 9 percent of all U.S. goods exports.
Information Technology & Innovation Foundation: Just the Facts, May 2013
ICT FACTS
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IT was responsible for 75 percent of U.S. productivity growth from 1995 to2002, and 44 percent from 2000 to 2006.
The Internet alone accounted for 21 percent of the GDP growth from 2006to 2011 across 13 leading economiesBrazil, Canada, China, France,
Germany, India, Italy, Japan, Korea, Russia, Sweden, the UK, and the US. IT workers contribute 3 to 5 times more to productivity than non-IT workers.
In the 2011 Inc. 5000 rankings of the 5,000 fastest growing companies inthe US, almost 1/4 (1,140) were in the IT industry, with a 3-year average
growth rate of 302% and revenues totaling nearly $54 billion. In 2012 there were 466K US jobs related to mobile apps, up from 0 in 07.
The mobile app economy generated almost $20 billion in revenue in 2011.
In 2012, over88 percent of the 500 most popular mobile apps weredeveloped by small businesses, most with fewer than 10 employees.
ICT FACTS
Information Technology & Innovation Foundation: Just the Facts, May 2013
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ICT
Students
Organizations
Workers
Society
ICT ICT
ICT
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Complex
Confusing
Competing Messages
Quickly Evolving
Converging Diverging
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MPICTs Mission
to coordinate, improve and promote the quality of ICTeducation, with an emphasis on 2-year colleges, in:
California,
Nevada,
Hawaii and the Pacific Territories.
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Champion the strategic importance of ICT:
For economic growth and development
ICT industries
ICT employment in all industries
For workforce development
ICT industries
ICT employment in all industries
For education
ICT Workforce
Operations & Delivery
For society
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California ICT Industry and Employment Outlook
ICT Industries Secondary Research
About 46,000 companies
4% of all companies
Ranked 12th of CA industries by firm count
Almost $172 billion in revenue
6% of CA private sector revenues
6th
of CA industries by revenues About a million California workers
4% of the workforce
12th of CA industries by employee counts
About $76 billion in wages
12% of private sector wages
2nd of private sector industries wages paid
Wages per employee 2X the state average
Significant job growth approaching 20%
for ICT industries from 2006 to 2016
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California ICT Industry and Employment Outlook
ICT Industries Secondary Research
Industry Ranking by Employee Wages
Source data: InfoUSA 2008Combined ICT industry ranks 2nd in the state by 2008 employee wages
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ICT EMPLOYMENT
Traditional
ICT Related
Industries
Other
Industr ies
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Labor Market Information
All the IT
jobs wentto ChinaandIndia.
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The Need for Skilled IT Resources is Greater Than Ever
In the current decade, the US, Europe, Japan, China and India will facea shortfall of 32M technical professionals
The US needs 1.5 million additional skilled IT professionals by 2013
Job growth around computing & business applications is increasing at2x the rate of the overall workforce
Source: US Dept. of Labor, courtesy of IBM
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Yet the Talent Pipeline Has Been Shrinking
Student enrollment in science &engineering has declined
Incoming freshmen & transfer
students who expressed an
interest in majoring in computer
science has plummeted by 59%
in the last four years
Women's interest in computerscience down 80% since 1998
Source: Higher Education Research Institute (HERI), courtesy of IBM
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California ICT Industry and Employment Outlook
ICT Employment Secondary Research
In the U.S., about 7.6 million workers in 2008 5% of all private sector jobs
1 in 20 jobs
employment growth of 14% between 2008-2018
representing over one million new positions and 275,000
annual new and replacement jobs
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California ICT Industry and Employment Outlook
ICT Employment Secondary Research
In California, about 1 million jobs
5% of all jobs
1 in 20 jobs in 2010
projections of 12% employment
growth, or 130,000 new jobs between
2006 and 2016
46K annual new/replacement jobs
Median ICT Workforce wage about 2X
median wage for all California jobs
8th largest occupational cluster by # jobs.
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California ICT Industry and Employment Outlook
Primary Research ICT Productivity
Employers were asked about the strategic importance of ICT to the productivity of their
organizations. Approximately80% of firms either agree or strongly agree that information and
communications technologies are important to the productivity of their organizations. ICT is
generally more important to larger than smaller firms in the productivity of their organizations.
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Macroeconomy
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ICT
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- 2020
ICTICT
ICT
ICT
ICT
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Problem Statement
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ICT Workforce Demand
Big:
Almost 1.2 million Californians in ICT Workforce Q1 11
30K Net New ICT Workforce Jobs by 2013
Through 80K ICT Workforce Job Openings
High Relative Wages
Many Requiring No More Than AS Degree
Traditional Labor Market Information Problems
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ICT Workforce Demand
Real-time LMI for all ICT job openings in single market:
All job boards, recruiters and corporate sites Primary ICT SOC Codes from Phase 2 Study
Out of 2,380 total job listings 1,928 different job titles Most jobs are one-offs
Makes it extremely
difficult for ICT educationto understand ICT
workforce demand and
plan academic offerings
to meet that demand
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In CCCs in the 2010/11 academic year:
5,729 total faculty
2,604 full-time
3,125 part-time
students enrolled in 562,575 for-credit and
116,726 noncredit courses related to ICT, totaling
679,301 ICT related enrollments in the CCC system.
Enrol lment & Demog raph ics
Supp ly - Enro llments
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ICT Education Supply
Stud yin g ICT Offerings of all 112 CCCs. Results :
Departments: 295 different academic departments with 177 different names offer
ICT related programs (average 2.6 per college)
149 department names used only once most common - Computer Science (CS) with 24 instances
>46,000 different articulation degree possibilities
Degrees: 624 different associate level degrees with 438 unique degree titles
374 degree titles used only once most common - A.S. in Computer Science with 35 instances
Academic Cert i f icates: 1,500 certificates with 1,183 unique titles
1,049 certificate titles used only once
most commonComputer Information Systems, with 26 instances
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ICT Education Supply
Devalues all CCC academ ic ICT credentials, because
employers do no t understand what credent ial holders
know and can do
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ICT Workforce Problem
Supply and Demand Skills Mismatch
California ICT Industry and Employment Outlook
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California ICT Industry and Employment Outlook
Primary Research ICT Workforce
Over half of al l f i rms report di f f icul ty recrui t ing emp loyees with
approp r iate ICT ski l ls and train ing. These findings are surprising given the
high rates of unemployment in the state.
Two in three ICT-related firms and nearly half of non-ICT firms report some or great difficulty
recruiting employees with appropriate ICT skills and training.
Larger firms report more difficulty than smaller firms in recruiting qualified employees
Skills Gap Problem
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Skills Gap Problem
The workforce and potential employee pool do not have the skills needed by employers.
According to CompTIAs State of the IT Skills Gap from February of 2012 :
Information Techology is increasingly strategically important to organizations in most industries.
Skills Gap Problem
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Skills Gap Problem
According to CompTIAs State of the IT Skills Gap from February of 2012:
The great majority of employers (93%) indicate there is an overall skills gap, the
difference between existing and desired skill levels, among their IT staff.
Nearly 6 in 10 (56%) companies report being only moderately close or not even
close to where they want to be with IT skills.
Respondents place the highest levels of importance on skills associated with what
could be described as the IT foundation such as networks, servers, storage, security,
database management, and IT support.
Most (80%) organizations indicate their IT skills gap affects at least one business
area such as staff productivity (41%), customer service / customer engagement(32%), and security (31%).
Nearly half of respondents cite the dynamic nature of the tech space as a primary
cause of skills gaps. Another top cause is the lack of resources for professional
development.
Skills Gap Problem
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Skills Gap Problem
The IT skills gap is increasing and is bigger than in other functional areas.
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ICT Workforce Problem
Supply and Demand Skills Mismatch
What Should I Teach?
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US DOL
IT Competenc ies
Framework
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Methodology:
Sampling Plan: Geographic Diversity
Company Size Diversity Industry Diversity
Outreach: Web and Email Networking
Call Center
782 Responses
# of
Respons
es
% of
Total
Confiden
ce Level
REGION
Southern California 361 46% 94%
Bay Area 231 30% 87%
Other 190 24% 83%
NUMBER OF EMPLOYEES
0 to 4 employees 292 37% 91%5 to 24 employees 202 26% 84%
25 to 99 employees 136 17% 75%
100 or more
employees 152 19% 78%
INDUSTRY GROUP
High Technology 201 26% 84%
Medium Technology 213 27% 85%
Low Technology 186 24% 82%
Healthcare 80 10% -Government 74 9% -
Non-classified 28 4% -
TOTAL 782 100% 99%
C lif i E l
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California EmployerCompetencies Demand
99% level of confidence California employer representativeswith direct knowledge of ICT workforce needs:
74% agree, 5% disagree:
Californias ICT Workforce labor market would work better if
there was a detailed, agreed-upon and structuredframework for employer ICT Workforce competencydemand, which educators and trainers used to prepare ICTWorkforce in consistent ways, and employers used to
communicate ICT Workforce and ICT job needs.
C lif i E l
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California EmployerCompetencies Demand
99% level of confidence California employer representativeswith direct knowledge of ICT workforce needs:
71% agree, 5% disagree:
Our organization would appreciate and be much more willingto entertain hiring students with ICT related credentials from
California Community Colleges for ICT Workforce roles ifthere was a consistent, system-wide, validated foundation ofknowledge and skills for ICT education and workforcedevelopment programs that addressed both technical and
non-technical competency expectations.
C lif i E l
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California EmployerCompetencies Demand
99% level of confidence California employer representativeswith direct knowledge of ICT workforce needs:
68% agree, 6% disagree:
If there was a detailed, agreed-upon and structuredframework for ICT Workforce competencies, our organization
would be willing to reference them in future jobannouncements for ICT Workers, so applicants could betterunderstand our requirements and match them to their owneducation and experience, and so we could better map
applicant education and experience to our own needs.
California Employer
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California EmployerCompetencies Demand
99% level of confidence California employer representativeswith direct knowledge of ICT workforce needs:
76% agree, and only 8% disagree :
Non-technical (soft, workplace or employability) skills are at
least as important as technical skills in what we look for inour ICT Workforce.
California Employer
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California EmployerCompetencies Demand
99% level of confidence California employer representativeswith direct knowledge of ICT workforce needs:
71% agree, 9% disagree:
Information and communication technologies (ICT)competencies are increasingly important for most of our
employees, regardless of role. If there was an agreed-uponstandard for "digital literacy", or ICT competencies expectedof all workers, regardless of workplace role, my organizationwould value a credential based on that standard as a way of
validating ICT skills for non-ICT workers.
California Employer
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California EmployerCompetencies Demand
99% level of confidence California employer representativeswith direct knowledge of ICT workforce needs:
85% agree, and only 6% disagree :
In the 21st century, an ability to work with information and
communication technologies is becoming as essential toeducation, life and workplace success as reading, writingand arithmetic. ICT Digital Literacy should be considered a
basic skill by educational systems, something taught to andassessed for all students.
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ICT/
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ICT/
Digital Literacy
Basic Skills EveryoneDevelops as part of K-12 Education
Remediated in
College, if Necessary
Taught to Everyone
Not Really Part o f
NCLB Not Defined
No Standards
No Teacher
Development
Digital Literacy
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Digital Literacy
44 Competencies:
1: General Compu ter, Software, ICT Know ledge and Ski l ls
9 competencies - average 92% approv al , max96% min 81.5%.
2: Digital Media Literacy
4 com petencies average 84% appro val , max 91% min 76%.
3: Comm on IT App l icat ions
12 comp etencies average 91% approv al, max 97% min 74%.
4: Cyber Safety
10 comp etencies average 94% approv al, max 98% min 89%.
5: Inform at ion and Research Literacy
7 competencies average 94% appro val, max 98% m in 90%.
6: Hardware
7 competencies average 89% appro val, max 92% m in 84.
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US DOL
IT Competenc ies
Framework
Foundational Techn ical Competencies
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Foundational Techn ical Competencies
Employ ers from across al l regions , indus try sectors and bus iness sizes in
Cal i forn ia have resoun dingly approved fou ndat ional IT wo rkforce technical
competencies of the federal DOL IT Competency Model throu gh a r igorou s
su rvey method and research pro cess. For the nin e sect ion s of Layer 4, theaverage level of emp loyer agreement that the competencies in the sect ion
sho uld be kept in the mo del are:
Princip les of Inform at ion Techno logy : 90%
Databases and Appl icat ion s: 92%
Netwo rks, Telecom , Wireless and Mob i l i ty: 91% Software Developm ent and Management: 89%
User and Customer Supp ort : 93%
Digital Media and Visu alization: 91%
Compliance: 92%
Risk Management, Secur i ty, and Inform at ion Assu rance: 90%
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Use that to create consistent foundation for ICT Education Supply:
1. Translate Study demand competencies into Student Learning Outcomes (SLOs)
2. Gather CCC educators to organize foundational common core for IT programs
3. Disseminate and create adoption for that common core across CCCs
4. Help market those programs and help people understand them
5. Outcomes include consistency across programs, which creates harmonization,improved understanding of the programs, increased value of academiccredentials based on them, better articulation and transfer, and better efficienciesacross the CCC system
6. Common checklist for department Advisory meetings, articulation/transfer
negotiations, etc.
Spring /Summer 2013 Effo rt
CAL I FORN IA COMMUN ITY COLL EGES
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CHANCELLORS OFFICE
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Consolidation of regional submissions
California Community CollegesChancellors Office | 112 Colleges |
72 Districts | 2.6 Million Students
Key:
P = Priority sector
E = Emergent sector
Health
Advanced
Manufacturing
Agriculture,
Water, &
Environmental
Tech
Life Sciences/
Biotech
ICT/
Digital Media
Retail/Hospitality/
Tourism
'Learn and
Earn'
Advanced
Transportation &
Renewables
Energy
(Efficiency) &
Ut ilit ies Small Bus iness
Global Trade &
Logistics
North/Far North
Greater Sacto P E P E P
Northern Coastal P E P E P
Northern Inland P E P E P
Bay/Interior Bay
SF/San Mateo P E P P E
East Bay P E P E PSilicon Valley P P E P E
North Bay E P E P P
SC/Monterey E P P P E
Central
Central Valley P P P E E
Mother Lode E E P P P
LA/OC
LA County P E P P E
Orange County P P E P E
San Diego/Imperial P E P E P
Desert/Inland Empire P P E E P
South Central P P E E P
http://www.coeccc.net/documents/dwm_ict_sector_CA_12.pdf
http://www.coeccc.net/documents/dwm_ict_sector_CA_12.pdfhttp://www.coeccc.net/documents/dwm_ict_sector_CA_12.pdfhttp://www.coeccc.net/documents/dwm_ict_sector_CA_12.pdf -
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The jobs & economy challenge
California Community CollegesChancellors Office | 112 Colleges |
72 Districts | 2.6 Million Students
Secto r Nav igato rs Reg ional Consort ia Chairs
TA Provid ers
Collaborative CommunitiesSector Advisories
Depu ty Secto r Navigators
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Q&A
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Mid-Pacific ICT (MPICT) CenterCCC ICT CollaborativeCity College of San Francisco50 Phelan Avenue, S107San Francisco, CA 94112(415) 239-3600
www.mpict.org
Q&A
James Jones
MPICT Director
Pierre Thiry
MPICT PI
ICT Collaborative Director
Olivia Herriford
MPICT Assoc. Director
Karen Stanton
CCC ICT Collaborative
SoCal Regional Coordinator
http://www.mpict.org/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.mpict.org/ -
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We Agree ICT Education is Important!