GS-33 Guidebook 2014

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    Green Seals

    Environmental Standard for

    Hotels and Lodging Properties

    A certication guidebook for

    GS-33

    GS-33 Standard, Edition 5.2, February 2014

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    2014 Green Seal, Inc., All Rights Reserved

    Green Seal, Inc.

    1001 Connecticut Ave NW

    Suite 827

    Washington, DC 20036

    P: 202.872.6400

    F: 202.872.4324

    www.greenseal.org

    Reproduction of material in this guidebook without

    express written permission from Green Seal is prohibited.

    For questions about GS-33

    or any Green Seal standards,

    call(202) 872-6400,[email protected],

    or visitwww.greenseal.org

    To apply for certication, review the steps at

    http://www.greenseal.org/GreenBusiness/Certication/Getcertied.aspx

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    Table of Contents

    INTRODUCTION 6

    1.0 ORGANIZATION AND REGULATORY COMPLIANCE

    1.1 Property Specic Information 71.2 Environmental Regulations Statement 8

    1.3 Environmental Compliance Program 9

    2.0 ENVIRONMENTAL REQUIREMENTS

    2.1 Waste minimization, reuse and recycling

    2.1.1 Recycling program 10

    2.1.2 Composting program 12

    2.1.3 Rellable amenities 13

    2.1.4 Double sided printing 15

    2.1.5 Food donation 16

    2.1.6 Food service items 17

    2.2 Energy efciency, conservation and management

    2.2.1 Energy-consuming devices 18

    2.2.2 Indoor lighting 19

    2.2.3 Appliances and heating, ventilation, and air conditioning

    (hvac) systems

    21

    2.2.4 Climate and lighting control 22

    2.3 Management of fresh water resources

    2.3.1 Water-efcient xtures 23

    2.3.2 Landscaping and irrigation 25

    2.3.3 Groundskeeping 27

    2.3.4 Towel and linen reuse program 28

    2.3.5 Washing capacity 29

    2.4 Hazardous substances

    2.4.1 Minimization of hazardous substances. 30

    2.4.2 Storage and mixing of cleaning and pool products 31

    2.4.3 Chemical storage 32

    2.4.4 Pest control 33

    2.5 Purchasing

    2.5.1 Environmental purchasing policy 34

    2.5.2 Paper products 37

    2.5.3 Cleaning, laundry, and dish products 40

    2.5.4. Paints 43

    2.5.5 Durable goods 45

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    Table of Contents

    2.5.6 Reusable packaging and shipping pallets 46

    2.5.7 Environmentally responsible suppliers 47

    2.6. Continual improvement 482.7 Additional requirements for gold level

    2.7.1 Energy reduction 49

    2.7.2 Management of resource use: energy, water and waste 50

    2.7.3 Sustainable building 52

    2.7.4 Renewable energy 53

    2.7.5 Greenhouse gas emissions 54

    2.7.6 Waste reduction 55

    2.7.7 Green cleaning 56

    2.7.8 Water conservation 57

    3.0 CERTIFICATION AND LABELING REQUIREMENTS

    3.1 Certication mark 58

    3.2 Use with other claims 58

    3.3 Statement of basis for certication 58

    ANNEX A DEFINITIONS 59

    APPENDIX 1 SCOPE 61

    APPENDIX 2 LIST OF BEST PRACTICES 62

    APPENDIX 3 EXAMPLES OF RECYCLABLE MATERIALS 64APPENDIX 4 EXAMPLES OF ENERGY-EFFICIENT APPLIANCES 65

    APPENDIX 5 EXAMPLES OF ENERGY-EFFICIENTY LIGHTS 67

    APPENDIX 6 TEMPLATES 68

    1.1 Property Specic Information_Bronze-Silver-Gold 69

    1.2 Environmental Regulations Statement_Bronze-Silver-Gold 70

    2.1.1 Recycling Process_Bronze-Silver-Gold 71

    2.1.1.3 Recycling Totals_Bronze-Silver-Gold 72

    2.1.2 Composting Program_Silver-Gold 73

    2.1.3 Rellable Amenities_Silver-Gold 74

    2.1.6 Food Service Items_Bronze-Silver-Gold 75

    2.2.1 Energy-Consuming Devices_Bronze-Silver-Gold 76

    2.2.2 Indoor Lighting_Bronze-Silver-Gold 77

    2.2.4 Climate and Lighting Control_Silver-Gold 78

    2.3.1 Water-Efcient Fixtures_Bronze-Silver-Gold 79

    2.3.2 Landscaping and Irrigation_Bronze-Silver-Gold 80

    2.4.1 Minimization of Hazardous Substances_Silver-Gold 81

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    Table of Contents

    2.4.2 Storage of Cleaning and Pool Products_Bronze-Silver-Gold 82

    2.4.3 Chemical Storage_Silver-Gold 83

    2.5.2 Printing Paper Products_Bronze-Silver-Gold 842.5.2 Sanitary Paper Products_Bronze-Silver-Gold 85

    2.5.3 Cleaning, Laundry, And Dish Products_Bronze 86

    2.5.3 Cleaning, Laundry, And Dish Products_Silver-Gold 87

    2.5.4 Paints_Silver-Gold 88

    2.5.5 Durable Goods_Bronze-Silver-Gold 89

    2.5.6 Reusable Packaging and Shipping Pallets_Bronze-Silver-Gold 90

    2.5.7 Environmentally Responsible Suppliers_Silver-Gold 91

    3.0 Certication and Labeling Requirements_Bronze-Silver-Gold 92

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    The purpose of this guidebook is to guide lodging properties seeking Green Seal

    certication under the Green Seal Standard for Hotels and Lodging Properties (GS-33)

    through the requirements of the standard. This guidebook does not replace the standard

    in dening the requirements for certication, and does not guarantee certication. Pleaserefer to the full Green Seal Standard for Hotels and Lodging Properties for the complete

    certication requirements. See Annex A, for denition of italicized terms.

    Link: Greenseal.org/GS33.aspx

    In order to optimize the time needed to conduct the on-site evaluation of the property,

    Green Seal requires that properties submit appropriate and complete documentation

    prior to the on-site visit; electronic documents are preferred (e.g., PDF, Word, JPEG, Excel,

    scanned originals, etc.). These documents should provide proof that the requirements in

    the standard have been met (e.g., purchase orders, documented policies, photographic

    evidence, etc.) The auditors on-site evaluation will verify that the requirements of the

    standard are being implemented.

    CERTIFICATION AND COMPLIANCE MONITORING EXPECTATIONS

    Non-compliance identied during the on-site evaluation must be addressed within

    120 days of the post-visit report. In addition, properties initially certied at the Bronze

    level must meet all the additional requirements of Silver within 36 months from date of

    certication. Remaining corrective actions that are outstanding more than 120 days or

    failure to progress to the Silver level from Bronze within 36 months of certication may be

    considered grounds for termination with cause upon notication from Green Seal.

    GUIDEBOOK FORMAT

    Each of the sections in this guide corresponds to the criteria in the Green Seal Standard

    for Hotels and Lodging Properties (GS-33) Edition 5.2, issued February 20, 2014. The criteria

    from GS-33 are addressed under the following topics:

    INTENTA brief explanation of the purpose for the specic criterion in GS-33.

    SUGGESTED IMPLEMENTATION

    Suggested way(s) to achieve compliance with the criterion. Note: methods described

    in this document are presented as examples and may not be the BEST or ONLY way for

    your property to meet the criteria. These suggestions are not required as part of your

    documentation or to show during the on-site audit

    DOCUMENTATION NEEDED

    Any documentation that is required to verify compliance will be listed. This is the

    documentation that is required to be submitted to the Project Manager prior to the

    on-site auditor visit.

    ON-SITE AUDITOR VISIT

    What the auditor may check during the on-site visit. The auditor may check additional items to

    verify compliance with particular criteria or ask staff questions about standard implementation.

    Introduction

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    1.0 Organization and Regulatory Compliance

    1.1 List details about property, including address, year of construction, number of oors,

    number and type of guest rooms, number of staff and property size.

    INTENT

    To gather basic informationabout the property

    SUGGESTED IMPLEMENTATION.

    Obtain the necessary property details

    DOCUMENTATION NEEDED

    Complete template 1.1.

    ON-SITE AUDITOR VISIT

    Specic property details may be conrmed.

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    1.2 Have the property provide a statement that it has not violated any applicableenvironmental regulations in the past 6 months.

    INTENT

    To ensure that certied properties do not have any current environmental violations of

    applicable local, state or federal regulations.

    SUGGESTED IMPLEMENTATION

    Review property records to see if any applicable local, state, or federal environmental

    violations have occurred in the past 6 months.

    DOCUMENTATION NEEDED

    If no violations have occurred, provide a statement on company letterhead, signed and

    dated by the general manager or other signatory, that the property has not violated any

    applicable environmental regulations in the past 6 months. If a violation has been made,

    describe the incident and any corrective measures.

    See template 1.2.

    ON-SITE AUDITOR VISIT

    Not applicable.

    1.0 Organization and Regulatory Compliance

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    1.3 Environmental Compliance Program- Have the property identify the environmental

    compliance personnel and/or provide description of environmental compliance program.

    INTENT

    To ensure that certied properties have an environmental compliance program in

    place or environmental compliance personnel on staff. Lodging properties should be

    aware and understand what environmental laws and regulations are applicable.

    SUGGESTED IMPLEMENTATION

    Identify environmentalcompliance personnel in each area of the property or describe

    the environmental compliance program. Environmental compliance personnel are

    usually professionals trained in regulatory rules and compliance and have responsibility

    for compliance at the property.

    DOCUMENTATION NEEDED

    List environmental compliance personnel and their specic duties and responsibilities.

    If you do not have dedicated individuals on staff, please adequately describe your

    compliance program. If there is no existing compliance program, rst identify the

    federal, state and local regulatory requirements applicable to the property. Then de -

    scribe the actions the property has taken to comply with applicable laws.

    ON-SITE AUDITOR VISIT

    Not applicable.

    1.0 Organization and Regulatory Compliance

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    2.1.1 Recycling Program. The property shall establish a recycling program and track its

    implementation.

    BRONZE SILVER GOLD

    2.1.1.1 Materials that are cost-effectivefor the property to recycle shall be included in

    the program (See Appendix 3 for examples).

    2.1.1.2 Clearly labeled sorting containers shall be placed in appropriate areas where

    these materials are collected and stored, with access for both customers/guests

    and staff.

    2.1.1.3 Records shall be kept for the monthly or quarterly totals of recycled materials, in

    order to measure effectiveness and provide evidence of tracking.

    2.1.1.4 Aerosol cans shall be recycled if they are accepted for recycling by the

    community recycling program

    See Appendix 2 for Best Practices

    The records shall summarize how much material was recycled for the entire property

    during the tracking period: records of individual collections (e.g., invoices from waste

    management companies) shall be aggregated into monthly or quarterly amounts.

    INTENT

    To ensure that properties have a recycling program in place and the program is tracked

    and communicated effectively to guests and staff.

    SUGGESTED IMPLEMENTATION

    1. Determine what materials are collected by your local waste hauler(s) including

    co-mingled materials and ofce/backroom materials such as cardboard, batteries,

    packaging, inkjet and toner cartridges and uorescent light bulbs.

    2. If no recycling system currently exists, begin by analyzing what materials are being

    generated at the property (i.e. mixed ofce paper, aluminum cans, batteries, etc.)

    and review the local ordinances to determine what is required to be recycled.

    3. Notify staff of specic actions needed in order to ensure that materials for recycling

    can be collected by the waste haulers. The process should describe how the material

    is collected, stored, kept separate from waste, and taken for recycling.

    (See template 2.1.1)

    4. Staff should know where recycle bins are located.

    2.1 Waste Minimization, Reuse and Recycling

    ENVIRONMENTAL REQUIREMENTS

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    DOCUMENTATION NEEDED

    A list of all of the materialsthat are being recycled, such as aluminum, plastic,

    cardboard, steel, glass, newspaper, mixed paper, batteries, packaging, inkjet

    and toner cartridges, and uorescent light bulbs for guests and administrative/

    backroom areas.

    If the property elects not to recycle certain materials based on the cost of recycling, it

    must provide a cost justication. The justication should include the waste hauler fees

    for landll waste and for collection of recyclables. Green Seal will look for specic cost

    calculations as justication for why a property elects not to recycle certain materials.

    Propertys most recent records of total recycled materials. Examples of records

    include aggregated monthly or quarterly data in the form of spreadsheets, charts

    and graphs or tables.

    See template 2.1.1.

    ON-SITE AUDITOR VISIT

    The auditor will check to see that recycling bins are placed in appropriate areas (near

    vending machines, near elevators, the lobby, inside or outside of conference rooms,

    guest rooms, etc.) and are clearly labeled. The auditor may also check the waste stream

    to see if recyclable materials are being improperly disposed.

    2.1 Waste Minimization, Reuse and Recycling

    ENVIRONMENTAL REQUIREMENTS

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    2.1 Waste Minimization, Reuse and Recycling

    2.1.2 Composting Program.

    BRONZE SILVER GOLDNo requirement 2.1.2.1 The property shall compost food and yard waste

    through local operations, where available and cost effective.

    2.1.2.2 Clearly marked sorting containers shall be placed in

    areas where compostable waste is collected and stored.

    INTENT

    To reduce the amount of material entering the waste stream by encouraging composting

    of food and yard waste.

    SUGGESTED IMPLEMENTATION

    1. Verify whether a municipal compostingfacility exists in your area.

    2. If no system currently exists, begin by analyzing the type of food waste materials

    generated at the property.

    3. Inform staff of procedure for composting materials. Procedures should describe how

    the material is collected, stored, kept separate from waste, and hauled away.

    (See template 2.1.2.)

    4. Place compost bins where yard and food waste is generated. Communicate to

    staff where compost bins are located and train staff and housekeeping on how

    to handle compost materials and how to store them. Clearly communicate to

    guests and staff what materials are accepted (through posted signs or other

    communication methods).

    5. If property is not able to compost or it is not cost effective to do so, other methods

    for reducing food waste, including food compactors/pulpers or food digesters,

    should be considered.

    DOCUMENTATION NEEDED

    Evidence of clearly marked sorting containers(photos of bins, photos of signage, etc.)

    Records of collection fromthe composting company, or invoices if detailed collectionrecords are not provided by the composting company.

    If the property elects not to compost materials based on the cost or availability ofcomposting, a cost justication is required, this includes the waste hauler fee for landllwaste as compared to the waste hauler fee and cost of additional staff for collectionof compost waste. Green Seal will be looking for exact, specic cost-effectivecalculations as acceptable justication for why a property is electing not to compost.

    See template2.1.2.

    ON-SITE AUDITOR VISIT

    The auditor will check to see that compost bins are available in kitchen areas and other areas

    where food and yard waste is generated and that the compost bins are clearly marked. The

    auditor may also check the waste stream to see if compost materials are being disposed and

    may speak with staff about the procedure for composting.

    ENVIRONMENTAL REQUIREMENTS

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    2.1 Waste Minimization, Reuse and Recycling

    2.1.3 Rellable Amenities. The property shall meet one of the following:

    BRONZE SILVER GOLDNo requirement 2.1.3.1 The property shall

    (a) use rellable amenity dispensers rather than individualcontainers for shampoo, conditioner, soap, lotion, etc.,where possible

    OR

    (b) demonstrate that the individual containers it has cho-sen are

    the smallest practical size (see below) for theguests length of stay

    AND

    packaged in recycled or recyclable materials, usingminimal amounts of packaging.

    2.1.3.2 Partially-used packages of amenities shall be do-nated to charity or recycled, where feasible.

    The following sizes are considered practical, unless theproperty can demonstrate otherwise:

    Facial soap 1 oz 20 30 g

    Bar soap 1 1.25 oz 28 35 g

    Bath soap 1.25 1.75oz 35 50 g

    Bottles 1 1.5 . oz 30 55 mL

    INTENT

    To minimize the impact of packaging in relation to amenities.

    SUGGESTED IMPLEMENTATION

    1. The best optionis to use rellable amenity dispensers.

    2. If the hotel chooses to use containers of a size that is different from those listed in this

    section that should be justied.

    3. Determine the average guest length of stay to decide whether or not the amenity

    bottle is the smallest practical size.

    4. Seek out and purchase amenity bottles that are recyclable (made of either #1

    PET or #2 HDPE, or if another plastic type, must be accepted by local facilitywith

    documentation verifying that they accept that type of plastic.)

    5. Amenity bottles may also be made from recycled materials (look for both pre-

    consumer and post-consumer content).

    ENVIRONMENTAL REQUIREMENTS

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    2.1 Waste Minimization, Reuse and Recycling

    DOCUMENTATION NEEDED

    List of amenitiesthat are offered by the property (e.g. shampoo/conditioner, body

    lotion, hand soaps, etc.), and whether they are offered in rellable dispensers.

    If amenitiesare packaged in individual containers, the documentation should include

    a list of amenities, the size of the amenities, and the type of packaging material.

    Provide receipts, written statementsfrom charities (on their letterhead), or other

    documented proof that the property has donated amenities to the charity.

    If partially-used amenity bottles are recycled, documentation should be included in 2.1.1.

    See template 2.1.3.

    ON-SITE AUDITOR VISIT

    The auditor will spot check to see if rellable amenities are installed or if individual

    amenities are available, and that they are appropriately sized. The auditor may askto observe where the bottles are collected and about the procedures for collection

    and pick up.

    ENVIRONMENTAL REQUIREMENTS

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    2.1 Waste Minimization, Reuse and Recycling

    2.1.4 Double Sided Printing.

    BRONZE SILVER GOLD2.1.4.1 The default setting for copying shall be double-sided.

    2.1.4.2 Paper printed only on one side shall be used for internal copies/printouts/notepads.

    INTENT

    To reduce the consumptionof paper.

    SUGGESTED IMPLEMENTATION

    Preference for printers and copierswith double-sided capabilities should be included in

    environmental preferences for purchasing (2.5.1). Double-sided printing and re-use of

    paper printed on one-side should be communicated to staff as part of training or in theform of clearly posted signs.

    DOCUMENTATION NEEDED

    Attestation that copiers and printershave been set to double-sided and that paper

    printed on one side is used for internal scratch paper/notepads/printouts. An excep-

    tion may be made for purposes that require single sided printing for security reasons

    (e.g., guest folios).

    Photos or copiesof signage communicating double-sided printing and collection

    areas for single sided paper

    ON-SITE AUDITOR VISIT

    The auditor may spot-check the copiers and printers and surrounding areas to check that

    the default setting is double-sided and may verify that one-sided printed paper is being

    re-used by staff for internal copies/printouts/notepads.

    ENVIRONMENTAL REQUIREMENTS

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    2.1 Waste Minimization, Reuse and Recycling

    2.1.5 Food Donation.

    BRONZE SILVER GOLD

    The default setting for copying shall be double-sided.

    Paper printed only on one side shall be used for internal copies/printouts/notepads.

    See Appendix 2 for Best Practices

    INTENT

    To minimize the amount of food waste that is sent to the landll and to help serve the

    public good.

    SUGGESTED IMPLEMENTATION

    The property should seek out and contactarea shelters or food banks to see if they

    accept food donations and research if local regulations allow for food donation. The

    federal Emerson Good Samaritan Food Donation Act encourages food donations and

    offers protection from potential liability except in the case of gross negligence. (Pub.L.

    104-210, 110 Stat. 3011, enacted October 1, 1996). The property may make some leftover

    food available for staff and donate some leftover food to food banks and shelters.

    Leftover food may also be incorporated into new dishes.

    DOCUMENTATION NEEDED

    If food donationis possible, describe the food donationprogram, including what food

    is accepted, what local food bank or shelter will accept the food, and how the food

    will be delivered.

    If food donationis not possible, list reasons why, including specic local regulation(s)(if applicable). If donation may be an option in the future, document and include as

    a future item for consideration.

    ON-SITE AUDITOR VISIT

    Auditor will ask about procedures for donationand see where food is stored.

    ENVIRONMENTAL REQUIREMENTS

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    2.1 Waste Minimization, Reuse and Recycling

    2.1.6 Food Service Items. The property shall minimize the use of disposable food service items.

    BRONZE SILVER GOLDThe property shall maintain records listing the services and locations where disposable

    items are in use, providing justication for each use of disposable items.

    See Appendix 2 for Best Practices

    INTENT

    To reduce the waste generatedby disposable food service items and to encourage the

    use of reusable cups, glasses, cutlery, bowls and plates, particularly in guest rooms and

    common areas.

    SUGGESTED IMPLEMENTATION

    1. Identify disposable foodservice items and where they are provided on the property

    (guest rooms, lobby, conference center, meeting rooms, etc.). Disposable items could

    be provided upon request, or for take-away purposes.

    2. Assess whether disposable items can be replaced with a reusable option. For

    example, in guest rooms that are equipped with a coffee maker, can a reusable

    coffee mug be made available?

    3. For to-go needs, a disposable cup with lid may also be provided, but should not be

    the only option available.

    4. For operations that have food service items for staff, reusable options should be

    considered and used where feasible.

    DOCUMENTATION NEEDED

    Records of disposable itemsavailable at the property and where they are in use

    Where applicable, a justication of why a reusable option is not used.

    See template 2.1.6.

    ON-SITE AUDITOR VISIT

    The auditor may ask for an explanationfor the use of disposable items, and may spot-

    check to see whether disposable items are being used in locations that are not on the list.

    ENVIRONMENTAL REQUIREMENTS

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    2.2 Energy Efciency, Conservation and Management

    2.2.1 Energy-Consuming Devices

    BRONZE SILVER GOLD

    The property shall maintain a list of energy-consuming devices, includingguest-room equipment, ofce electronics, HVAC systems, and kitchen and laundry

    equipment (see Appendix 4).

    See Appendix 2 for Best Practices

    INTENT

    So that properties can become aware of the amount of energy consuming devices used

    on property.

    SUGGESTED IMPLEMENTATION

    Identify and assess all of the equipment at the property to keep track of the types ofexisting appliances and equipment, and their condition.

    DOCUMENTATION NEEDED

    A list of all energy-consuming deviceson the property. Only large appliances need to

    be listed individually. Other items may be listed in groups, e.g. televisions in guest rooms,

    ofce computers.

    See Appendix 4 and template 2.2.1.

    ON-SITE AUDITOR VISIT

    The auditor may review the list of equipment and compare it to what is on site.

    ENVIRONMENTAL REQUIREMENTS

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    2.2 Energy Efciency, Conservation and Management

    2.2.2 Indoor Lighting. The property shall meet either 2.2.2.1 or 2.2.2.2:

    BRONZE SILVER GOLD

    2.2.2.1 All indoor lighting shall be energy-efcient.

    OR

    2.2.2.2 The property shall implement a replacement schedule for indoor lighting:

    All indoor lighting shall be on a schedule for replacement with energy-efcient

    lighting, to be completed within ve years from the rst date of certication to this

    standard. Priority shall be given to the replacement of lights that are typically on for

    24 hours/day, followed by lights typically on for 8+ hours/day.

    The property shall maintain records of all indoor lights that are notenergy-efcient

    and their schedule for replacement.

    See Appendix 2 for Best Practices

    Lighting xtures that are clearly historic in nature, specialty light xtures (e.g., displayor accent lighting), or dimmable lighting may be exempt from this requirement if the

    property can demonstrate that the available options are not compatible, not cost-

    effective, or do not provide satisfactory performance.

    INTENTTo reduce the amount of energy consumed by indoor lighting. The prioritized 5-year

    replacement schedule allows hotels to gradually install energy-efcientlighting in a way

    that is practical for their operations.

    SUGGESTED IMPLEMENTATION

    1. Assess lights inall areas of the property to see which of the existing xtures are notenergy-efcient.

    2. Develop a planfor implementing the replacement schedule. (see template 2.2.2)

    The lighting replacement schedule should prioritize lighting in the following order:

    lights on 24 hours per day (hallways, exit signs, lobby lights, etc.), lights on for 8+ hours

    per day (restrooms, staff ofces, meeting rooms, etc.), and the lights that are used less

    often (such as guest rooms).

    3. Requirements for future purchases of energy-efcient lighting should be specied

    in the procurement policy and communicated to the procurement staff. List the

    lighting options and the lighting replacement schedule, describing when the lighting

    in specic areas will be replaced during the 5-year (or shorter) replacement schedule.

    Lighting replacement schedules are specic to a certain property and corporate

    lighting policies will not be sufcient documentation.

    ENVIRONMENTAL REQUIREMENTS

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    2.2 Energy Efciency, Conservation and Management

    DOCUMENTATION NEEDED

    A listof all indoor lighting xtures/bulbs that are not energy-efcientand their

    corresponding locations.

    Description of the ve-year replacement schedule for lights that are not energy-

    efcientand their projected date for replacement.

    Where specialty light xtures and historic or dimmable lighting cannot be replaced,

    provide an explanation or cost justication.

    See template 2.2.2.

    ON-SITE AUDITOR VISIT

    The auditor may reviewthe list of indoor lighting xtures/bulbs and spot check the lighting

    that is installed in the property.

    2.2.3 Appliances and Heating, Ventilation, and Air Conditioning (HVAC) Systems.

    ENVIRONMENTAL REQUIREMENTS

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    2.2 Energy Efciency, Conservation and Management

    BRONZE SILVER GOLD

    The property shall implement a regular preventative maintenance schedule for HVACsystems, in-room air conditioning units, and appliances for kitchen and laundry (for

    both the facility and the guests). This schedule shall be appropriate for each type of

    equipment and intended to ensure its proper operation

    INTENT

    To maximize energy efciency and extend equipment life.

    SUGGESTED IMPLEMENTATION

    1. Determine what regularly scheduled maintenance is appropriate for HVAC

    systems, in-room units and kitchen and laundry appliances, based on manufacturer

    instructions, owners/users manuals or industry practice.

    2. Examples of action itemsthat should be completed are: check for leaks, clean the

    lint trap, clean and change lters, clean coils, clear obstructions from air vents and

    intakes, etc. The maintenance schedule may be modied from corporate policy to

    be specic to the property (e.g., modied for occupied guest rooms).

    3. The appropriate staff should be trained on the procedures.

    DOCUMENTATION NEEDED

    Recent, completed, signed and dated records of preventative maintenance tasks

    performed, including frequency of maintenance, action item completed and any

    accompanying checklists.

    ON-SITE AUDITOR VISIT

    Auditor will ask questions about the Preventive Maintenance program to ensure it is being

    implemented and carried out according to schedule.

    2.2.4 Climate and Lighting Control.

    ENVIRONMENTAL REQUIREMENTS

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    2.2 Energy Efciency, Conservation and Management

    BRONZE SILVER GOLD

    No requirement On/off timers and/or sensors shall be used for lighting andHVAC in low trafc and low occupancy areas.

    See Appendix 2 for Best Practices

    INTENT

    To reduce the amount of energy used for lighting and HVAC in low trafc and low

    occupancy areas, using timers and/or sensors.

    SUGGESTED IMPLEMENTATION

    1. Determine whatareas of the hotel are considered low trafc and low occupancy

    (e.g. back of the house, corridors, meeting rooms, storage rooms, equipment rooms,

    and exercise room).

    2. When timers and/or sensorsare installed, staff should know how to use the devices

    and where they are located.

    DOCUMENTATION NEEDED

    A list of areas where on/off timersand/or sensors are installed.

    If on/off timers or sensors need to be installed, data sheets or purchase orders from

    suppliers can be submitted as evidence of future installations.

    See template2.2.4.

    ON-SITE AUDITOR VISIT

    The auditor will be looking for on/off timers and/or sensors in low trafc and lowoccupancy areas.

    2.3.1 Water-Efcient Fixtures.

    ENVIRONMENTAL REQUIREMENTS

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    2.3 Management Of Fresh Water Resources

    BRONZE SILVER GOLD

    2.3.1.1 All xtures shall be WaterSense

    labeled or have ow rates that do not exceedthe following specications:

    Faucets and aerators: 2.2 gpm or less

    Showerheads: 2.5 gpm or less

    Toilets: 1.6 gpf or less

    2.3.1.2 Existing showerheads, faucets, and aerators that exceed these ow rates shall

    be on a schedule for replacement to be completed within two years from the rst date

    of certication to this standard.

    2.3.1.3 Existing toilets that exceed these ow rates shall be replaced in conjunction

    with major room renovations. The property shall maintain records of the schedule for

    these major renovations.

    See Appendix 2 for Best Practices

    Some faucets may be exempt from this requirement, where the property candemonstrate that high ows are required (e.g., for lling pots, sinks, or bathtubs).

    Higherow toilets may be exempt from this requirement if the plumbing infrastructure willnot function adequately with lower ow rates.

    INTENT

    To encourage water conservation by complying with, or exceeding, the ow rates

    mandated by the Energy Policy Act of 1992.

    SUGGESTED IMPLEMENTATION

    1. Check the waterxtures to determine the ow rates and, consequently, if xtures

    need to be replaced.

    2. Develop a replacementschedule/plan, see template 2.3.1 as a guide.

    3. Toilets that do not meetthe requirements should be replaced during the next major

    renovation. Create a timeline for the next property renovation and include the

    associated toilet replacement.

    4. Document if the plumbing infrastructure does not adequately function with

    a lower ow rate. For more information on WaterSensevisit

    http://www.epa.gov/watersense/.

    DOCUMENTATION NEEDED

    ENVIRONMENTAL REQUIREMENTS

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    2.3 Management Of Fresh Water Resources

    A list of ow ratesof xtures in guest rooms, general restroom facilities and kitchen

    Product datasheets that state either WaterSense labeled or ow rate

    f ow ratesof xtures do not meet the requirements above, a documented two-

    year replacement schedule (from date of certication to this standard) is required,

    including dates of implementation and data sheet(s) of replacement xture(s)

    If xtures have recently been purchased, a purchase order or receipt must

    be submitted.

    Procurement policy that documents the future purchase of water-efcient xtures,

    timeline of next major renovation, and schedule for toilet replacement, if necessary.

    If infrastructure doesnot adequately function with a lower rate, an attestation by the

    plumbing contractor or other authority must be submitted.

    See template2.3.1.

    ON-SITE AUDITOR VISIT

    The auditor will spot-check to see if water-efcient appliances are installed in guest rooms,

    general restrooms, and kitchen.

    2.3.2 Landscaping and Irrigation. When new plants are added to exterior areas,

    ENVIRONMENTAL REQUIREMENTS

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    2.3 Management Of Fresh Water Resources

    the property shall plant only those species of trees and other vegetation that

    require minimal irrigation.

    BRONZE SILVER GOLD

    2.3.2.1 The property shall maintain records showing that all trees and other plant

    species that it plants outdoors are:

    native to the area.

    OR

    tolerant of local climate, soils and natural water availability.

    2.3.2.1 Grasses that require irrigation shall be planted only in areas that are accessible

    to guests. Irrigation practices shall include water-saving procedures. The minimum

    requirements are:

    using soaker hoses or drip irrigation for plant beds.

    mulching plants to retain water.

    watering plants in the early morning or at night to minimize evaporation.

    See Appendix 2 for Best Practices

    Alternative irrigation practices may be substituted if they are shown to save comparable

    amounts of water.

    INTENT

    To reduce the amount of water used for landscaping.

    SUGGESTED IMPLEMENTATION

    1. Before purchasingnew exterior plantsand trees, determine if they are native to the

    area, tolerant of local climate, soils and natural water availability.

    2. Determine watering schedule for exterior areas or consult with external landscaping

    company for watering schedule, if applicable.

    3. Develop a procedure to conduct watering only during evening or early morning hours

    and incorporate the use of soaker hoses or other water-saving methods.

    4. Properties with an existingwater-saving plant bed watering system may not need to

    install soaker hoses in plant beds.

    2.3.3 Groundskeeping.

    ENVIRONMENTAL REQUIREMENTS

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    2.3 Management Of Fresh Water Resources

    ENVIRONMENTAL REQUIREMENTS

    DOCUMENTATION NEEDED

    A list of new plantsadded to the exterior landscaping of the property (general plant in-

    formation, including grasses) and the watering schedule, as well as documentation of the

    use of mulch, soaker hoses in plant beds or other water-saving procedures.

    See template 2.3.2.

    ON-SITE AUDITOR VISIT

    The auditor will verify that new plantings in the exterior landscaping do not require

    additional watering due to non-native plants or grasses in areas where no guest activities

    take place. The auditor will review the watering method employed (such as soaker

    hoses) and mulching.

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    2.3 Management Of Fresh Water Resources

    BRONZE SILVER GOLD

    No requirement Hard surfaces such as sidewalks, drives, parking lots, etc.shall not be washed down with potable water. Alternativemethods shall be used, such as sweeping, cleaning withmachines that recycle the wash water, or other optionsthat minimize water use.

    INTENT

    To reduce the amount of water used for groundskeeping, by sweeping or use of gray

    water to clean hard surfaces.

    SUGGESTED IMPLEMENTATION

    Create a procedure for the hotel that will keep sidewalks, drives, parking lots, etc., cleanby sweeping and not by using potable water. Rainwater or gray water can be used if

    water is needed. Staff should be trained on the proper cleaning procedures. Periodic use

    of pressure washers, auto scrubbers or steam cleaning devices is permitted to remove

    gum, oil and grease or biological material.

    DOCUMENTATION NEEDED

    Documentation of groundskeeping procedures to clean hard surfaces without using

    potable water.

    ON-SITE AUDITOR VISIT

    The auditor will observe practicesin place and may ask questions about the proceduresto staff responsible for groundskeeping.

    ENVIRONMENTAL REQUIREMENTS

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    2.3 Management Of Fresh Water Resources

    2.3.4 Towel and Linen Reuse Program.

    BRONZE SILVER GOLDThe property shall offer multiple-night guests the option to reuse towels and linen.

    See Appendix 2 for Best Practices

    An exception may be permitted if the property can demonstrate that this option is not

    cost-effective.

    INTENT

    To minimize the use of detergents, energy and water from laundering towels and linens.

    SUGGESTED IMPLEMENTATION

    1. For multiple night guests (2 or more consecutive nights), create a procedure for atowel and/or linen reuse program.

    2. Determine how housekeeping staff will implement the program and how the property

    will communicate the program to guests.

    3. Train the staffon how to implement the program and create signs or communication

    materials to educate guests.

    4. Consider including a quality control aspect, such as a spot-check by hotel staff to

    ensure that guests who request no change have not had their towels or linens

    changed. If implementing an internal spot check procedure, document the spot-

    check results as part of the monitoring of the program.

    DOCUMENTATION NEEDED

    Photographs orcopies of signs communicating program to guests.

    If property electsnot to offer a towel and linen reuse program, a cost

    justication is required.

    ON-SITE AUDITOR VISIT

    The auditor will spotcheck guest rooms for signs or other methods to explain the program

    and may have conversations with housekeeping staff to ensure that the staff know the

    procedures for the towel and/or linen reuse program.

    ENVIRONMENTAL REQUIREMENTS

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    2.3 Management Of Fresh Water Resources

    2.3.5 Washing Capacity.

    BRONZE SILVER GOLDThe property shall ensure that washing machines, dryers, and dishwashers are lled

    to the recommended capacity for each cycle, and that the coolest effective water

    temperature is used.

    INTENT

    To maximize water and energy-efciency from appliance use and to decrease water and

    energy consumption.

    SUGGESTED IMPLEMENTATION

    1. Assess the current procedure for loading clothes washers, clothes dryers and

    dishwashers and determine the best measurement for ensuring machines are run

    at full capacity.

    2. Check manufacturer recommendations. Some properties use a scale to measure

    clothing loads by weight, while other machines are designed not to run until a certain

    capacity is met.

    3. Consult detergentinstructions or manufacturer for coolest effective water temperature.

    4. Inform staff of procedures for clothes washers, dryers and dishwashers

    DOCUMENTATION NEEDED

    Documentation of policy and procedures that machines are lled to capacity and

    coolest effective water temperature setting is used, OR Photos of instructional signage and ll lines on or near machines.

    ON-SITE AUDITOR VISIT

    The auditor will observe machines in use or staff that may be loading machines. The

    auditor may have conversations with staff to determine if staff is aware of the procedures

    for lling dishwashers, washing machines and dryers.

    ENVIRONMENTAL REQUIREMENTS

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    2.4 Hazardous Substances

    2.4.1 Minimization of Hazardous Substances. The property shall seek to replace hazardous

    substances with less hazardous alternatives.

    BRONZE SILVER GOLD

    No requirement 2.4.1.1 The property shall maintain records of the effortsit has made to replace the hazardoussubstances it useswith less hazardousalternatives.

    2.4.1.2 An inventory shall be maintained of thehazardousmaterials stored on-site in order to avoid over-purchasing and unnecessary storage ofhazardousmaterials.

    INTENT

    To minimize the use of substances considered hazardous (cleaning supplies, detergents,adhesives, paints, pesticides, etc.) with less hazardous alternatives and to keep purchases

    of hazardous substances at a minimum.

    SUGGESTED IMPLEMENTATION

    1. Identify hazardoussubstances (e.g., classied as hazardous by an authoritative

    body (such as OSHA and DOT), have an NFPA health rating greater than 2, are

    labeled with signal words such as Danger, Caution, Warning or are ammable,

    corrosive, or ignitable) and create a list of these substances. Include the chemical

    name, code, manufacturer, where used, and reason for use.

    2. Seek out alternativesthat are less hazardousand consider them as replacements.

    3. Establish a policy that statesthe hotel will consider replacement of hazardoussubstances with less hazardous alternatives.

    4. Implement procedures where the hotel purchases hazardouschemicals based on

    current inventory level and actual usage.

    5. Keep updated recordsof the ongoing inventory.

    DOCUMENTATION NEEDED

    An inventory of hazardoussubstances stored on the property, including amounts

    Documentation of the efforts it has made to replace the hazardoussubstances

    See template 2.4.1.

    ON-SITE AUDITOR VISIT

    Auditor will check property storage areas to ensure that all hazardousmaterials are listed.

    Auditor may suggest hazardous substances be disposed of, when appropriate.

    ENVIRONMENTAL REQUIREMENTS

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    2.4.2 Storage and Mixing of Cleaning and Pool Products.

    BRONZE SILVER GOLD2.4.2.1 All products intended for cleaning, laundry, and pool maintenance shall be

    stored in secure areas, and accessible only by staff.

    2.4.2.2 Any on-site mixing or dilution of these products shall be conducted in an area

    with a water supply, drains plumbed for the appropriate disposal of liquid waste

    products, and adequate ventilation.

    See Appendix 2 for Best PracticesBackow prevention devices are typically required where there is a potential for

    contamination of the drinking water supply.

    INTENT

    To minimize staff and guest exposure to hazardous substances.

    SUGGESTED IMPLEMENTATION

    Assess chemical and mixing areas to ensure they have:

    Adequate and secure product storage

    Accessible water for mixingconcentrates

    Drains plumbed for disposal of liquid waste

    Access to adequate ventilation (e.g., fresh air, air ltration, or the mixing area door

    opens to an open area)

    If the chemical storage andmixing areas are not compliant, determine procedures for

    creating areas that are compliant with all requirements.

    DOCUMENTATION NEEDED

    Description of how the chemical storage and mixing areas are compliant with the

    requirements. Attach photographic evidence, if necessary.

    See template 2.4.2.

    ON-SITE AUDITOR VISIT

    The auditor will check the chemical storage and mixing areas to ensure the storage area

    is secure, has accessible water for mixing products, drains are adequately plumbed for

    liquid waste and that there is adequate ventilation. The auditor may have conversations

    with staff to ensure that the designated areas are used.

    2.4 Hazardous Substances

    ENVIRONMENTAL REQUIREMENTS

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    2.4 Hazardous Substances

    2.4.3 Chemical Storage.

    BRONZE SILVER GOLDNo requirement 2.4.3.1 Products intended for cleaning, dishwashing, laun-

    dry, and pool maintenance shall be stored in clearly labeledcontainers. These containers shall be checked regularly forleaks, and replaced as necessary.

    2.4.3.2 Spill containment devices shall be installed to col-lect spills, drips, or leaching of chemicals.

    See Appendix 2 for Best Practices

    INTENT

    To ensure that hazardous substances are stored and marked correctly and to minimize

    accidental spills or drips/leaks of hazardous chemicals.

    SUGGESTED IMPLEMENTATION

    1. Check that drums and storage containers are clearly marked.

    2. It is recommendedthat spill containment measures are used to collect spills/drips/

    leaching of chemicals in containers 5 gallons or more (e.g., spill trays)

    3. Staff should know the procedures for checking containers for drips or leaching

    of chemicals.

    DOCUMENTATION NEEDED

    A descriptionof the policy and procedures in place to regularly check for spills/drips/

    leaching of chemicals

    Photos of clearly labeled containers and spill containment devices in place or invoice

    or PO of recently purchased spill containment devices

    See template2.4.3.

    ON-SITE AUDITOR VISIT

    Auditor will check that chemicals are clearly marked, spill containment devices are

    in place, and that there are no obvious spills/leaks/leaching. Auditor may also use

    judgment regarding containers smaller than 5 gallons that if they leaked or spilled would

    harm the environment (e.g., go into drains).

    ENVIRONMENTAL REQUIREMENTS

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    2.4 Hazardous Substances

    2.4.4 Pest Control. The property shall seek out and explore the use of Integrated Pest

    Management techniques, and insecticides, fertilizers, and biocides that are natural or

    Certied Organic.

    BRONZE SILVER GOLD

    No requirement Records shall be kept of the pest control techniques theproperty is using.

    See Appendix 2 for Best Practices

    INTENT

    To encourage natural or organic insecticides, fertilizers and biocides or integrated

    pest management (IPM) techniques to reduce health risks and environmental impacts

    associated with conventional pesticides, and fertilizer runoff, which could impact local

    surface water.

    SUGGESTED IMPLEMENTATION

    1. When choosing a pest management service, property should seek out and explore

    services that use Integrated Pest Management techniques or use natural or Certied

    Organic chemicals.

    2. Alternatively, if pestmanagement is done in house property should consider

    natural or organic insecticides, fertilizers, biocides and/or integrated pest

    management techniques.

    3. If property decidesnot to purchase or implement these services, records should be

    kept of the companies contacted, quotes given, reasons for not purchasing, etc. for

    future reference.

    DOCUMENTATION NEEDED

    Description of the pest control techniques the property is using. The description can be

    from the property, if this is conducted by in-house staff, or by contractor organization.

    ON-SITE AUDITOR VISIT

    Auditor will check for evidence of the program being utilized.

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    2.5.1 Environmental Purchasing Policy. The property shall establish an environmental

    purchasing policy, which species how the property will meet the following requirements.

    BRONZE SILVER: Meet the Bronzerequirements, plus:

    GOLD: Meet the Bronzerequirements, plus:

    The policy shall address

    the following elements ortheir equivalent:

    2.5.1.1 A steeringcommittee shall beappointed, and shallinclude staff responsiblefor overseeing the writingand implementation of the

    Purchasing Policy.

    2.5.1.2 Environmentalpreferences for products andservices shall be incorporatedinto purchasing documentsand discussions with suppliersand vendors.

    2.5.1.3 Energy-efcientmodels of energy-consumingdevices shall be specied

    and purchased(see Appendix 4).

    2.5.1.4 Preference shallbe given to purchasingproducts in bulk andminimizing the purchase ofsingle-use products.

    2.5.1.5 The environmentalpurchasing policy shallbe available to the public

    upon request

    The policy shall address the following elements

    or their equivalent:

    2.5.1.6 The environmental purchasing policy shall bereviewed regularly, and modied if necessary, to ensurethat it remains effective, feasible, and relevant.

    2.5.1.7 The property shall develop an environmental mission.

    2.5.1.8 The property shall set specic purchasing targetsfor environmentally preferableproducts and services.

    2.5.1.9 Energy-efcientwindows shall be speciedand purchased.

    2.5.1.10 Preference shall be given to service providerswho are environmentally responsible.

    2.5.1.11 When purchasing products that typically emitVOCs, preference shall be given to products with

    lower VOCs.

    INTENT

    To promotesustainable purchasing- the purchasing of products with minimized impact on

    the environment and human health. To ensure continual improvement (e.g., purchasing

    energy-efcientmodels and windows) of environmentally purchases.

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    SUGGESTED IMPLEMENTATION (BRONZE)

    1. Establish a steering committee, comprised of one or more members. Determine

    duties and responsibilities of committee, (e.g., to ensure the purchase of

    environmentally responsible products and services).

    2. Communicate environmentalpreferences to suppliers and vendors, e.g., packaging

    specications, specic questions to ask, company sustainability policies and practices,

    letters of intent, etc.

    3. If energy-consuming devices on the property are not energy-efcient, it should

    be clear in the policy that when replaced, energy-consuming devices should be

    energy-efcient.

    4. Specify a preferencefor bulk purchases and minimizing single-use products.

    5. Policy should be available upon request from guests. Possible places to keep the

    policy are the front desk, website, hotel TV channel, lobby kiosk, etc.

    DOCUMENTATION NEEDED

    Name steering committee member or members and their responsibilities regarding

    the Purchasing Policy

    Documentation of environmentalpreferences communicated to suppliers

    and vendors

    A policy that species

    1. The purchaseof energy-efcient models of energy consuming equipment,and

    2. A preferencefor bulk purchases and minimizing the purchase of single-use products

    Policy should include a statement of where it is available upon public request

    SUGGESTED IMPLEMENTATION (SILVER)

    1. Give preferenceto environmentally responsible service providers (e.g. landscaping,

    food suppliers, pest control, pool care, dry cleaning, guest amenities, laundry,

    and cleaning.)

    2. Steering committeeor other authority should review the green purchasing policy

    annually (at minimum) to ensure the mission and vision are being addressed

    and to account for changes and availability of environmentally preferred

    products and services.

    3. When windowsare replaced, the policy shall specify that energy-efcient windows

    are purchased

    4. Determine which products and services currently in use have an environmentally

    preferable alternative and set specic targets for switching to environmentally

    preferable products and services (in addition to sanitary paper products, cleaning

    products, and paints)

    5. Create a list of VOC emittingproducts (e.g., building materials, rugs and carpets,

    furniture and furnishings, laminated products, adhesives, sealants, caulking

    compounds, and ofce supplies), so that low VOC options can be specied.

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    DOCUMENTATION NEEDED

    Environmental Purchasing Policy (EPP) that species the purchasing requirements

    listed above and how they are being implemented on site.

    Records of the reviewand modications of the purchasing policy

    EPP should include hotels environmental mission

    A list of specic purchasingtargets for environmentally- preferableproducts

    and services

    ON-SITE AUDITOR VISIT

    The auditor may have conversations with members of the steering committee or

    procurement staff to ensure purchasing goals have been properly communicated.

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    2.5.2 Paper Products.

    BRONZE SILVER GOLDImplement either 2.5.2.1 or2.5.2.2

    Implement both 2.5.2.1 and 2.5.2.2

    BRONZE SILVER GOLD

    2.5.2.1 Printing and Writing Paper. The property shall purchase printing and writing

    paper that is either environmentally preferable, made from tree-free ber, or meets the

    specications outlined below

    For letterhead, stationary, copy and printer paper, envelopes, invoices, business

    forms, etc.: a minimum of 30% postconsumer materialcontent

    For coated paper: a minimum of 10% postconsumer materialcontent

    INTENT

    To ensure that printing and writing paper products are purchased with a minimum

    amount of postconsumer materialcontent to reduce the amount of virgin material

    used in paper products and to encourage the use of environmentally preferableand

    postconsumermaterials products.

    SUGGESTED IMPLEMENTATION

    1. Assess all printedmaterials (letterhead, stationary, copy paper, envelopes, invoices,

    etc.) purchased for the property.

    2. Create a list of the paperproducts, and if they are not certied by an independent

    third-party program or legitimate nationally-recognized third-party program, or made

    from tree-free ber, determine the postconsumer material content of the products

    either through existing brochures or catalogs or a written, signed attestation from

    the supplier.

    Note: Recycled content or recovered material content typically includes both

    pre-consumer and post-consumer paper. If existing information or information provided

    by the supplier addresses only recycled content or recovered material content, the

    property must inquire specically about post-consumer content. Documentation of only

    the recycled content or recovered material content is not considered sufcient. If

    products are non-compliant, inquire about potential alternatives from suppliers or vendors

    and switch to compliant products. Educate procurement staff on purchasing preferences.

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    BRONZE SILVER GOLD

    2.5.2.2 Sanitary Paper Products. The property shall purchase sanitary paperproducts that are either environmentally preferableor meet the specications

    outlined below:

    Napkins and paper towels: minimum 40% postconsumer material content

    Toilet tissue: minimum 20% postconsumermaterial content

    Facial tissue: minimum 10% postconsumermaterial content

    INTENT

    To ensure that sanitary paper products are purchased with a minimum amount of

    postconsumermaterialto reduce the amount of virgin material used in paper products

    and to encourage the use of environmentally-preferableand postconsumer materials

    products.

    SUGGESTED IMPLEMENTATION

    1. Assess all sanitary paper products purchased for the property.

    2. Create a list of the products and, if they are not certied by an independent third-

    party program or legitimate nationally-recognized third-party program, determine the

    post-consumer materialcontent of the products either through existing brochures or

    catalogs a written, signed attestation from the supplier.

    Note: Recycled content or recovered material content typically includes both pre-

    consumer and post-consumer paper. If existing information or information provided by

    the supplier addresses only recycled content or recovered material content, theproperty must inquire specically about post-consumer content. Documentation of only

    the recycled content or recovered material content is not considered sufcient. If

    products are non-compliant, inquire about potential alternatives from suppliers or vendors

    and switch to compliant products. Educate procurement staff on purchasing preferences.

    DOCUMENTATION NEEDED

    A list of sanitary paper products that are used on the property (including name of

    company/vendor, type of paper)

    Documentation such as product data sheets or brochures showing that products are

    either environmentally-preferable or meet the post-consumer content requirements.

    Recent purchase orderor invoice of sanitary paper product purchasesSee template 2.5.2

    ON-SITE AUDITOR VISIT

    The auditor may spot check to ensure compliant products are being used on the

    property.

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    2.5.3 Cleaning, Laundry, and Dish Products.

    BRONZE SILVER GOLD2.5.3.1 Laundry detergentsand cleaning products in-tended for general purpose,glass, oor, restroom, car-pet extraction and carpetpre-spray cleaning shall beconcentrated and either

    environmentally prefer-able,

    OR

    non-phosphate, nontox-

    ic, and biodegradable.

    2.5.3.2 The property shall demonstrate that cleaning prod-ucts and laundry and dish detergents that contain chlo-rine bleach are used only where less toxic alternatives arenot available, and then only in minimal amounts.

    2.5.3.3 The property shall use automatic dishwashing de-tergents that are either

    environmentally preferable,

    OR

    biodegradable, do not contain nitrilotriacetic acid,and are not formulated with chlorine bleach.

    2.5.3.4 General purpose cleaning products shall containless than 10% VOCs by weight.

    If disinfecting restroom cleaners are used, they may be exempted from the

    biodegradable requirement if the property can demonstrate that there is no practicable

    biodegradable alternative.

    INTENT

    To reduce the environmentaland human health impacts of cleaning, laundry and dish

    products and to encourage the use of environmentally preferable products.

    SUGGESTED IMPLEMENTATIONN(BRONZE)

    Identify the cleaningproducts that are currently being used at the property in thefollowing categories:

    Carpet cleaners(extraction and pre-spray)

    Floor cleaners

    General-purposecleaners

    Glass cleaners

    Restroom cleaners

    Laundry detergent(not including rinses, brighteners, sours, etc.)

    Consult the product labels, Material Data Safety Sheet (MSDS) and/or contact the

    supplier to determine whether or not the cleaning products meet all of the following

    requirements:

    Is concentrated(at least 1:16 dilution ratio with water - for liquids; 1:32 is

    recommended for general purpose cleaners)

    AND either

    Is certied by an independent third-party program or legitimate nationally-recognized

    third-party program

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    OR

    Does not containphosphates

    Is considered non-toxic Is biodegradable

    If any cleaning product does not meet the above requirements, switch to an acceptable

    alternative product that does meet the above requirements. Procurement documents

    should communicate intent to continue purchasing compliant cleaning products and

    procurement staff should be informed of the requirements.

    DOCUMENTATION NEEDED

    A list of cleaningproducts and laundry detergent currently in use (including name

    and manufacturer)

    Documentation such as MSDS, product data sheets or brochures showing that laundry

    detergents and cleaning products are concentrated and either environmentally-

    preferableor meet the requirements for non-phosphate, nontoxicand biodegradable

    Recent purchase orders and/or invoices of laundry and cleaning products

    Procurement policy that states compliant cleaning products and laundry detergents

    will be purchased in the future

    See template 2.5.3.

    SUGGESTED IMPLEMENTATION (SILVER)

    Identify the cleaning products that are currently being used at the property in the

    following categories:

    Carpet cleaners (extraction and pre-spray)

    Floor cleaners

    General-purpose cleaners

    Glass cleaners

    Restroom cleaners

    Laundry detergent (not including rinses, brighteners, sours, etc.)

    Automatic dishwashing detergent (not including sanitizers, rinses, etc.)

    Determine which cleaning products, laundry and dish detergents contain chlorine bleach

    and through research, determine if there are less toxic alternatives available and switch

    to those. Under 2.5.3.2, dish detergents include any liquid or soap used to wash dishes

    (excluding automatic dishwashing detergent). If none are available, these products should

    be used in minimal amounts.

    For general purpose cleaning products, the MSDS or product data/documentation should

    tell you whether the product contains less than 10% VOCsby weight. If the product does

    not meet this requirement it should be discontinued.

    Automatic dishwashing detergents that contain NTA (nitrilotriacetic acid), and chlorine bleach

    should be discontinued.

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    Establish a purchasing policy that states that the property will purchase only

    environmentally-preferableautomatic dishwashing detergents or biodegradable

    automatic dishwashing detergents that do not contain NTA and chlorine bleach. Theproperty may need to obtain data/documentation from manufacturer or supplier that

    conrms product(s) are compliant with the requirements.

    DOCUMENTATION NEEDED

    A list of cleaningproducts and laundry and dishwashing detergent(s) used on the

    property (name and manufacturer).

    Documentation such as MSDS, product data sheets or brochures showing automatic

    dishwashing detergents are either environmentally-preferableor are biodegradable,

    do not contain nitrilotriacetic acid and not formulated with chlorine bleach

    Documentation such as MSDS, product data sheets or brochures showing whether

    or not cleaning products, laundry and dish detergents contain chlorine bleach andgeneral purpose cleaners contain less than 10% VOCsby weight

    Recent purchase orders and/or invoices of automatic dishwashing detergents

    See template 2.5.3.

    ON-SITE AUDITOR VISIT

    The auditor will check to see what cleaning products and laundry and automatic dish

    detergents are being used and verify if they are compliant by checking available MSDS

    and other documentation.

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    2.5.4 Paints.

    BRONZE SILVER GOLDNo requirement 2.5.4.1 The property shall purchase architectural paints

    that are either environmentally preferableor meet the fol-lowing requirements:

    The VOCcontent of the paints shall not exceed thefollowing limits:

    o Interior Flat: 50 g/l;

    o Interior Non-Flat: 150 g/l;

    o Exterior Flat: 100 g/l;

    o Exterior Non-Flat: 200 g/l;

    o Anti-Corrosive All Finishes: 250 g/l.

    The paints shall not contain any of the following heavymetals or toxic organic substances:

    antimony

    cadmium

    hexavalent chromium

    lead

    mercury

    acrolein

    acrylonitrile

    benzene

    1,2-dichlorobenzene

    ethylbenzene

    formaldehyde

    isophorone

    methylene chloride

    methyl ethyl ketone

    methyl isobutyl ketone

    naphthalene

    phthalate esters

    toluene (methylbenzene)

    1,1,1-trichloroethane

    vinyl chloride

    2.5.4.2 The property shall maintain an inventory forallarchitectural paints, including product name,manufacturer, and sheen (e.g., at, eggshell, etc.).

    2.5.4.3 Non-compliant paints shall be removed from theproperty. If a paint recycling program is not available,appropriate disposal procedures shall be followed.

    Exceptions may be made for limited-use architectural paints used in high-wear or historicareas if compliant options are not available.

    INTENT

    To ensure that paint used on the property is free from hazardous chemical components

    and to minimize the amount of VOCsbeing released into the atmosphere from paints

    purchased by the property.

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    SUGGESTED IMPLEMENTATION

    1. Assesspaints on property. Are any paints environmentally-preferable? What is the

    VOCcontent? Do they contain any prohibited ingredients? What type of paint, (at

    or semi-gloss; exterior or interior), where is it used and how much is on hand?

    2. Determine how to properly dispose of non-compliant paint.

    3. Establish a policy that states the property will purchase compliant paint, determine

    compliant paint options from vendors and stipulate these for future purchasing.

    Exceptionsmay be made for limited-use architectural paints used in historic areas or high

    trafc areas.

    DOCUMENTATION NEEDED

    An inventory of all paint used and kept on the property and description of each

    product (including product name, manufacturer, sheen and amount on hand). Documentation for each paint, such as MSDS, product data sheets or brochures

    showing that paints are either environmentally-preferableor do not contain the

    prohibited ingredients and meet the required VOCcontent

    If paint has recently been purchased, submit purchase order or invoice and MSDS or

    other verifying documentation

    Procurement policy that species the purchase of environmentally-preferablepaints

    or paints that meetthe VOCand prohibited ingredient requirements

    Receipt or other evidence that non-compliant paint has been removed from property

    See template2.5.4.

    ON-SITE AUDITOR VISIT

    Auditor will check the inventory of paintand will observe the paint cans stored on the

    facility to ensure that all products are listed on the inventory. Auditor will also review

    that all products meet the requirements of the criteria based on certication, data/

    documentation from manufacturer or supplier or other product information about the

    prohibited chemicals.

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    2.5.5 Durable Goods.

    BRONZE SILVER GOLDAppliances and furniture purchased by the property shall be of sufcient quality to last

    for several years and allow reuse, renishing and/or reupholstering.

    INTENT

    To encourage the use of durable products and avoid sending these goods to the landll.

    SUGGESTED IMPLEMENTATION

    1. Assess furniture andappliances that are being considered or have recently been

    purchased for the property.

    2. Determine if the itemsto be purchased or recently purchased can be reused,renished or reupholstered.

    3. If furniture and appliancescannot be reused on property, an example of reuse may

    include selling furniture and equipment to another property or furniture liquidator.

    4. Include procurement language to purchase durable products, such as furniture,

    when items are purchased in the future and communicate policy to staff personnel.

    DOCUMENTATION NEEDED

    A list of durable goods that have been purchased recently

    Procedures and policy that describes how the property will ensure that furniture and

    other durable goods purchased are reused, renished and/or reupholstered and the

    procurement policy for purchasing durable furniture and appliances in the future.

    See template 2.5.5

    ON-SITE AUDITOR VISIT

    The auditor will spotcheck newly-purchased furniture on-site to check if it may be reused

    rather than replaced. The auditor may have conversations with staff to ensure policies

    are properly communicated.

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    2.5.6 Reusable Packaging and Shipping Pallets.

    BRONZE SILVER GOLDPreference shall be given to product suppliers who provide and take back reusable

    packaging and shipping pallets. Packaging that is not reusable shall be minimal

    and recyclable.

    INTENT

    To ensure the product suppliers cut down on the amount of waste generated due to

    packaging and shipping pallets.

    SUGGESTED IMPLEMENTATION

    1. Determine if suppliers currently take back, or have the capability to take back, reus-able packaging (such as corrugated boxes) and shipping pallets.

    2. If current suppliers do not offer take-back, communicate with the supplier or vendor

    that the preference is for suppliers that take back packaging and shipping pallets.

    Consider switching to alternative suppliers and vendors who offer this service.

    3. Communicate with staffwho the preferred suppliers and vendors are and the reasons

    for selecting them.

    DOCUMENTATION NEEDED

    Evidence of preferencegiven to supplier(s) or vendor(s) who take back reusable

    packaging and shipping pallets. This can include a list of vendors, meeting minutes

    from purchasing team, supplier guidelines, email inquiries, information from productsuppliers, etc.

    Procurement policy that states a preference for product suppliers who provide and

    take back reusable packaging and shipping pallets

    See template2.5.6.

    ON-SITE AUDITOR VISIT

    The auditor will observe the packaging and shipping pallets present at the property to

    ensure it is in accordance with the documented procedure.

    ENVIRONMENTAL REQUIREMENTS

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    2.5 Purchasing

    2.5.7 Environmentally Responsible Suppliers. The property shall give preference to

    environmentally responsible service providers (2.5.1).

    BRONZE SILVER GOLD

    No requirement A list of these services shall be available to guests or in-cluded in the environmental purchasing policy.

    INTENT

    To ensure preferenceis given to environmentally responsible service suppliers used by the

    property.

    SUGGESTED IMPLEMENTATION

    1. Develop a policy that states a preference for environmentally responsible

    service suppliers.

    2. Identify a list of environmentally responsible service suppliers for a variety of services

    offered and used by the hotel.

    DOCUMENTATION NEEDED

    A list of environmentally responsible service suppliers used by the hotel and/or

    offered to guests, what service they offer and description of why they are considered

    environmentally responsible.

    Procurement policy that states preference for environmentally responsible

    service providers.

    See template2.5.7.

    ON-SITE AUDITOR VISIT

    Auditor will observe signageor information regarding environmentally responsible services

    available to guests.

    ENVIRONMENTAL REQUIREMENTS

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    2.6 Continual Improvement.

    BRONZE SILVER GOLDNo requirement No requirement The property shall have

    a substantive plan forachieving meaningfulcontinual improvementin its environmentalperformance. The plan shallinclude goals with short-andlong-term benchmarks anduse quantiable metricswherever possible.

    INTENT

    To establish continuous improvement at the property for environmental performance.

    SUGGESTED IMPLEMENTATION

    Determine which areas of environmentalperformance the property wants to improve

    upon. The property should establish an action plan that outlines short-term and long-term

    goals. These should include specic metrics and benchmarks for measuring improvement

    in environmental performance, for example, reduce waste generation by 10% during

    the next year.

    DOCUMENTATION NEEDED

    Short-term and long-term environmentalgoals for the property, including metrics (howachievement will be measured) and an action plan to achieve them.

    ON-SITE AUDITOR VISIT

    The auditor may review the policies and procedures of the property for continuous

    environmental improvement.

    2.6. Continual Improvement

    ENVIRONMENTAL REQUIREMENTS

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    2.7 Additional Requirements For Gold Level

    ADDITIONAL REQUIREMENTS FOR GOLD LEVEL. The property shall meet three of the

    following requirements (2.7.1 2.7.8):

    2.7.1 Energy Reduction.

    BRONZE SILVER GOLD

    No requirement No requirement The property shall

    set substantive, meaningfulgoals for energy reduction

    OR

    be an ENERGY STARLeader, or equivalent.

    INTENT

    To ensure energy-efciency at the property level.

    SUGGESTED IMPLEMENTATION

    The property should establish a policy and procedures that outline the energy reduction

    goals, including specic measurements and monitoring of energy use over time, e.g.,

    utility bills or specic metering. Alternatively, the property can become an ENERGY STAR

    Leader, or equivalent.

    DOCUMENTATION NEEDED

    Policy and procedures that state the overall energy reduction goals as well as how

    energy will be monitored over time and how specic measurements will be assessed.

    Records that document the progress towards the goals.

    Policies should alsooutline results of achieving goals and results if the goals are

    not met.

    Alternatively, the property can provide evidence of participation in the ENERGY STAR

    Leader program or an equivalent program.

    ON-SITE AUDITOR VISIT

    The auditor may reviewthe policies and procedures of the property for energy

    reduction goals.

    ENVIRONMENTAL REQUIREMENTS

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    2.7.2 Management of Resource Use: Energy, Water and Waste.

    BRONZE SILVER GOLDNo requirement No requirement 2.7.2.1 The property shall track its energy consump-

    tion (electricity, natural gas, fuel, etc.), potablewater consumption, and the amounts of waste col-lected for disposal/incineration and for recycling.

    2.7.2.2 Monthly bills shall be tracked with the EN-ERGY STAR Portfolio Manager, or an equivalentresource management or documentation system(e.g., utility software or Excel spreadsheet) that:

    1. tracks costs, total consumption, and ResourceUse Intensity;

    2. benchmarks these factors relative to past perfor-

    mance (normalized for sales volume);

    3. determines percent improvement or savings inenergy, water, and generation of waste.

    2.7.2.3 These impacts shall be reviewed at leastannually, with appropriate goals set for continuousimprovement.

    INTENT

    The intent is for the property to have an understanding of its resource use and to

    provide a baseline of its use and costs. The intent is for the property to be able to

    analyze its resource use and identify areas in which its use can be reduced in order to

    conserve resources. Tracking resource use will provide documentation to determine the

    effectiveness of the propertys practices for continuous improvement and see whether

    the goals are being met.

    SUGGESTED IMPLEMENTATION

    Determine what tracking system would be most useful for your property (ENERGY STAR

    Portfolio Manager (https://portfoliomanager.energystar.gov/pm), Excel spreadsheet,

    etc.). The system should be able to track consumption, costs, Resource Use Intensity

    (e.g., Energy Use Intensity in BTU/sq. ft., Gallons/sq. ft., or tons of waste/sq. ft.), benchmark

    performance and determine improvements or savings. The further back you are able

    to track the hotels energy and potable water consumption and waste collection, the

    more useful this information will be to help set goals for continuous improvement and

    benchmarking the following year.

    When setting goals for continuous, meaningful improvement, consider what the property

    would like to accomplish as a whole, where would cost savings or energy reduction make

    the most impact,

    2.7 Additional Requirements For Gold Level

    ENVIRONMENTAL REQUIREMENTS

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    DOCUMENTATION NEEDED

    Evidence of a minimum of three months of tracking energy and potable water

    consumption and waste collected for disposal/incineration and recycling, including

    costs, total consumption, and Resource Use Intensity (12 months of tracking will be

    required for compliance monitoring)

    Description of goals setfor continuous improvement based on a comparison to

    previous tracking data

    Records, meetingminutes or other evidence that the impacts from resource tracking

    have been reviewed at least annually

    ON-SITE AUDITOR VISIT

    The auditor may review the policiesand procedures of the property for energy reduction goals.

    2.7 Additional Requirements For Gold Level

    ENVIRONMENTAL REQUIREMENTS

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    2.7 Additional Requirements For Gold Level

    2.7.3 Sustainable Building.

    BRONZE SILVER GOLD

    No requirement No requirement The property shall

    be certied by anationally-recognizedgreen buildingcertication program.

    OR

    register for andactively be in theprocess of achieving anationally-recognizedgreen buildingcertication program.

    INTENT

    To promote sustainable building practices and operations.

    SUGGESTED IMPLEMENTATION

    The property should seek to achieve LEED certication, ENERGY STAR for Buildings, Green

    Globes, or another nationally-recognized green building certication.

    DOCUMENTATION NEEDED

    Documentation that property is certied to a nationally-recognized green buildingprogram or that the property is in the process of achieving certication.

    ON-SITE AUDITOR VISIT

    The auditor may review ofcial documentation for propertys certication or

    application process.

    ENVIRONMENTAL REQUIREMENTS

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    2.7 Additional Requirements For Gold Level

    2.7.4 Renewable Energy.

    BRONZE SILVER GOLDNo requirement No requirement The property shall

    userenewable energyfor at least 25% ofits needs, either via onsite production orcertied Renewable Energy Certicates.

    OR

    be certied through the Center forResource Solutions Green-e Marketplaceprogram or is a Partner in the EPAs GreenPower Leadership Club.

    INTENT

    To promote use of renewable energy.

    SUGGESTED IMPLEMENTATION

    1. The property should determinetheir capability to producerenewable energyonsite

    and the offerings of certiedrenewable energycerticates. The combination of

    installed, onsite generation and RECs should total at least 25% of the total energy use

    of the property.

    2. Alternatively, the property can seek certication through the Center of Resource

    Solutions Green-e Marketplace (http://www.green-e.org/getcert_bus_howto.shtml)

    or become a Partner in the EPAs Green Power Leadership Club

    (http://www.epa.gov/greenpower/join/purchase.htm).

    DOCUMENTATION NEEDED

    Documentation showing that at least 25% of the energy used by the property is from

    renewable energy, either generated on-site or purchased from certiedrenewable

    energy certicates.

    ON-SITE AUDITOR VISIT

    The auditor may review documentation of renewable energy, including information

    aboutrenewable energysources locally and if applicable, membership and purchase

    information for the Center for Resource Solutions Green-e Marketplace or EPAs Green

    Power Leadership Club.

    ENVIRONMENTAL REQUIREMENTS

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    2.7 Additional Requirements For Gold Level

    2.7.5 Greenhouse Gas Emissions.

    BRONZE SILVER GOLDNo requirement No requirement The property shall

    offset greenhouse gasesthrough partnershipsor certied carbon offsets to compensatefor all Scope 1 & Scope 2 greenhouse gasesemitted within the property, following theUNFCCC reporting guidelines.

    AND

    maintain an active program to reduce itsgreenhouse gasemissions.

    Note: The Greenhouse Gas Protocol (http://www.ghgprotocol.org/calculation-tools/faq)

    denes methods for calculation of greenhouse gas emissions: Scope 1 includes all direct

    emissions from sources that are owned or controlled by the property. Scope 2 includes all

    indirect emissions that are a consequence of the activities of the property, but occur at

    sources owned or controlled by another entity, such as the consumption of purchased

    electricity, heat, or steam.

    INTENT

    To reducegreenhouse gasemissions.

    SUGGESTED IMPLEMENTATION

    The property should research and implement proven partnerships (e.g., CarbonFund.

    org, CarbonFree Partner, etc.), or carbon offsets(e.g., Green-e Climate Program, etc.),to account for all Scope 1 and Scope 2 greenhouse gases emitted within the property

    according to the UNFCCC reporting guidelines

    (http://unfccc.int/resource/docs/2013/sbsta/eng/l29a01.pdf).

    DOCUMENTATION NEEDED

    Documentation of greenhousegas reduction through partnerships or carbon offsets

    Documentation of the greenhouse gasemissions of the property, and measurable

    ways to reduce the emissions of the facility.

    ON-SITE AUDITOR VISIT

    The auditor may review documentation and observe partnerships that receive thegreenhouse gasemissions and will review carbon offsetdocumentation. The auditor may

    also check documentation for the program for reducing the greenhouse gas emissions.

    ENVIRONMENTAL REQUIREMENTS

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    2.7 Additional Requirements For Gold Level

    2.7.6 Waste Reduction.

    BRONZE SILVER GOLD

    No requirement No requirement The property shall reuse,recycle, or compost 60% ofits solid waste, thus diverting itfrom landlls and incinerators.

    INTENT

    To reduce waste generatedby the property.

    SUGGESTED IMPLEMENTATION

    The property should research and implementways to reduce waste generated through

    methods of reduction, reuse, recycling and composting activities.

    DOCUMENTATION NEEDED

    Documentation of policy and procedures of the specic type of waste generated by

    the property and the end result of how those materials are reduced, reused, recycled

    or composted, accounting for all waste generated at the property. The property must

    also submit metrics or calculations to verify that 60% of solid waste is diverted from landlls

    and incinerators.

    ON-SITE AUDITOR VISIT

    The auditor willreview policies and procedures that outline how to deal with waste

    and will observe on-site the generation and reduction of waste at the property. The

    auditor will also observe and review the reduction, reuse, recycling and compostingactivities on-site.

    ENVIRONMENTAL REQUIREMENTS

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    2.7 Additional Requirements For Gold Level

    2.7.7 Green Cleaning.

    BRONZE SILVER GOLD

    No requirement No requirement The cleaning services onthe property shall meet therequirements in the GreenSeal EnvironmentalStandard for CleaningServices (GS-42), or arecertied to that standard.

    INTENT

    To encourage the use of green cleaning services.

    SUGGESTED IMPLEMENTATION

    The property should seek out the use of a GS-42 certied cleaning service;

    change the propertys cleaning service to meet the requirements of GS-42

    (http://www.greenseal.org/GS42); or certify to the standard.

    DOCUMENTATION NEEDED

    Evidence of GS-42 certication (certicate or letter from Green Seal) from either a

    vendor/contractor that does the cleaning on site or the propertys in house cleaning

    service

    OR

    Policies and procedures, that meet the requirements of GS-42, from the propertys

    green cleaning service/program, including equipment used, training of staff and useof environmentally preferablecleaning products.

    Policies and procedures, that meet the requirements of GS-42, from the vendor/

    contractor green cleaning service, including equipment used, training of staff and use

    of environmentally preferable cleaning products.

    ON-SITE AUDITOR VISIT

    The auditor may review policiesand procedures that demonstrate the cleaning service

    meets the requirements of GS-42 or GS-42 certication documentation and will observe

    on-site that the property is being cleaned accordingly.

    ENVIRONMENTAL REQUIREMEN