GS-33 Guidebook 2014
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Transcript of GS-33 Guidebook 2014
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Green Seals
Environmental Standard for
Hotels and Lodging Properties
A certication guidebook for
GS-33
GS-33 Standard, Edition 5.2, February 2014
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2014 Green Seal, Inc., All Rights Reserved
Green Seal, Inc.
1001 Connecticut Ave NW
Suite 827
Washington, DC 20036
P: 202.872.6400
F: 202.872.4324
www.greenseal.org
Reproduction of material in this guidebook without
express written permission from Green Seal is prohibited.
For questions about GS-33
or any Green Seal standards,
call(202) 872-6400,[email protected],
or visitwww.greenseal.org
To apply for certication, review the steps at
http://www.greenseal.org/GreenBusiness/Certication/Getcertied.aspx
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Table of Contents
INTRODUCTION 6
1.0 ORGANIZATION AND REGULATORY COMPLIANCE
1.1 Property Specic Information 71.2 Environmental Regulations Statement 8
1.3 Environmental Compliance Program 9
2.0 ENVIRONMENTAL REQUIREMENTS
2.1 Waste minimization, reuse and recycling
2.1.1 Recycling program 10
2.1.2 Composting program 12
2.1.3 Rellable amenities 13
2.1.4 Double sided printing 15
2.1.5 Food donation 16
2.1.6 Food service items 17
2.2 Energy efciency, conservation and management
2.2.1 Energy-consuming devices 18
2.2.2 Indoor lighting 19
2.2.3 Appliances and heating, ventilation, and air conditioning
(hvac) systems
21
2.2.4 Climate and lighting control 22
2.3 Management of fresh water resources
2.3.1 Water-efcient xtures 23
2.3.2 Landscaping and irrigation 25
2.3.3 Groundskeeping 27
2.3.4 Towel and linen reuse program 28
2.3.5 Washing capacity 29
2.4 Hazardous substances
2.4.1 Minimization of hazardous substances. 30
2.4.2 Storage and mixing of cleaning and pool products 31
2.4.3 Chemical storage 32
2.4.4 Pest control 33
2.5 Purchasing
2.5.1 Environmental purchasing policy 34
2.5.2 Paper products 37
2.5.3 Cleaning, laundry, and dish products 40
2.5.4. Paints 43
2.5.5 Durable goods 45
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Table of Contents
2.5.6 Reusable packaging and shipping pallets 46
2.5.7 Environmentally responsible suppliers 47
2.6. Continual improvement 482.7 Additional requirements for gold level
2.7.1 Energy reduction 49
2.7.2 Management of resource use: energy, water and waste 50
2.7.3 Sustainable building 52
2.7.4 Renewable energy 53
2.7.5 Greenhouse gas emissions 54
2.7.6 Waste reduction 55
2.7.7 Green cleaning 56
2.7.8 Water conservation 57
3.0 CERTIFICATION AND LABELING REQUIREMENTS
3.1 Certication mark 58
3.2 Use with other claims 58
3.3 Statement of basis for certication 58
ANNEX A DEFINITIONS 59
APPENDIX 1 SCOPE 61
APPENDIX 2 LIST OF BEST PRACTICES 62
APPENDIX 3 EXAMPLES OF RECYCLABLE MATERIALS 64APPENDIX 4 EXAMPLES OF ENERGY-EFFICIENT APPLIANCES 65
APPENDIX 5 EXAMPLES OF ENERGY-EFFICIENTY LIGHTS 67
APPENDIX 6 TEMPLATES 68
1.1 Property Specic Information_Bronze-Silver-Gold 69
1.2 Environmental Regulations Statement_Bronze-Silver-Gold 70
2.1.1 Recycling Process_Bronze-Silver-Gold 71
2.1.1.3 Recycling Totals_Bronze-Silver-Gold 72
2.1.2 Composting Program_Silver-Gold 73
2.1.3 Rellable Amenities_Silver-Gold 74
2.1.6 Food Service Items_Bronze-Silver-Gold 75
2.2.1 Energy-Consuming Devices_Bronze-Silver-Gold 76
2.2.2 Indoor Lighting_Bronze-Silver-Gold 77
2.2.4 Climate and Lighting Control_Silver-Gold 78
2.3.1 Water-Efcient Fixtures_Bronze-Silver-Gold 79
2.3.2 Landscaping and Irrigation_Bronze-Silver-Gold 80
2.4.1 Minimization of Hazardous Substances_Silver-Gold 81
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Table of Contents
2.4.2 Storage of Cleaning and Pool Products_Bronze-Silver-Gold 82
2.4.3 Chemical Storage_Silver-Gold 83
2.5.2 Printing Paper Products_Bronze-Silver-Gold 842.5.2 Sanitary Paper Products_Bronze-Silver-Gold 85
2.5.3 Cleaning, Laundry, And Dish Products_Bronze 86
2.5.3 Cleaning, Laundry, And Dish Products_Silver-Gold 87
2.5.4 Paints_Silver-Gold 88
2.5.5 Durable Goods_Bronze-Silver-Gold 89
2.5.6 Reusable Packaging and Shipping Pallets_Bronze-Silver-Gold 90
2.5.7 Environmentally Responsible Suppliers_Silver-Gold 91
3.0 Certication and Labeling Requirements_Bronze-Silver-Gold 92
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The purpose of this guidebook is to guide lodging properties seeking Green Seal
certication under the Green Seal Standard for Hotels and Lodging Properties (GS-33)
through the requirements of the standard. This guidebook does not replace the standard
in dening the requirements for certication, and does not guarantee certication. Pleaserefer to the full Green Seal Standard for Hotels and Lodging Properties for the complete
certication requirements. See Annex A, for denition of italicized terms.
Link: Greenseal.org/GS33.aspx
In order to optimize the time needed to conduct the on-site evaluation of the property,
Green Seal requires that properties submit appropriate and complete documentation
prior to the on-site visit; electronic documents are preferred (e.g., PDF, Word, JPEG, Excel,
scanned originals, etc.). These documents should provide proof that the requirements in
the standard have been met (e.g., purchase orders, documented policies, photographic
evidence, etc.) The auditors on-site evaluation will verify that the requirements of the
standard are being implemented.
CERTIFICATION AND COMPLIANCE MONITORING EXPECTATIONS
Non-compliance identied during the on-site evaluation must be addressed within
120 days of the post-visit report. In addition, properties initially certied at the Bronze
level must meet all the additional requirements of Silver within 36 months from date of
certication. Remaining corrective actions that are outstanding more than 120 days or
failure to progress to the Silver level from Bronze within 36 months of certication may be
considered grounds for termination with cause upon notication from Green Seal.
GUIDEBOOK FORMAT
Each of the sections in this guide corresponds to the criteria in the Green Seal Standard
for Hotels and Lodging Properties (GS-33) Edition 5.2, issued February 20, 2014. The criteria
from GS-33 are addressed under the following topics:
INTENTA brief explanation of the purpose for the specic criterion in GS-33.
SUGGESTED IMPLEMENTATION
Suggested way(s) to achieve compliance with the criterion. Note: methods described
in this document are presented as examples and may not be the BEST or ONLY way for
your property to meet the criteria. These suggestions are not required as part of your
documentation or to show during the on-site audit
DOCUMENTATION NEEDED
Any documentation that is required to verify compliance will be listed. This is the
documentation that is required to be submitted to the Project Manager prior to the
on-site auditor visit.
ON-SITE AUDITOR VISIT
What the auditor may check during the on-site visit. The auditor may check additional items to
verify compliance with particular criteria or ask staff questions about standard implementation.
Introduction
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1.0 Organization and Regulatory Compliance
1.1 List details about property, including address, year of construction, number of oors,
number and type of guest rooms, number of staff and property size.
INTENT
To gather basic informationabout the property
SUGGESTED IMPLEMENTATION.
Obtain the necessary property details
DOCUMENTATION NEEDED
Complete template 1.1.
ON-SITE AUDITOR VISIT
Specic property details may be conrmed.
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1.2 Have the property provide a statement that it has not violated any applicableenvironmental regulations in the past 6 months.
INTENT
To ensure that certied properties do not have any current environmental violations of
applicable local, state or federal regulations.
SUGGESTED IMPLEMENTATION
Review property records to see if any applicable local, state, or federal environmental
violations have occurred in the past 6 months.
DOCUMENTATION NEEDED
If no violations have occurred, provide a statement on company letterhead, signed and
dated by the general manager or other signatory, that the property has not violated any
applicable environmental regulations in the past 6 months. If a violation has been made,
describe the incident and any corrective measures.
See template 1.2.
ON-SITE AUDITOR VISIT
Not applicable.
1.0 Organization and Regulatory Compliance
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1.3 Environmental Compliance Program- Have the property identify the environmental
compliance personnel and/or provide description of environmental compliance program.
INTENT
To ensure that certied properties have an environmental compliance program in
place or environmental compliance personnel on staff. Lodging properties should be
aware and understand what environmental laws and regulations are applicable.
SUGGESTED IMPLEMENTATION
Identify environmentalcompliance personnel in each area of the property or describe
the environmental compliance program. Environmental compliance personnel are
usually professionals trained in regulatory rules and compliance and have responsibility
for compliance at the property.
DOCUMENTATION NEEDED
List environmental compliance personnel and their specic duties and responsibilities.
If you do not have dedicated individuals on staff, please adequately describe your
compliance program. If there is no existing compliance program, rst identify the
federal, state and local regulatory requirements applicable to the property. Then de -
scribe the actions the property has taken to comply with applicable laws.
ON-SITE AUDITOR VISIT
Not applicable.
1.0 Organization and Regulatory Compliance
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2.1.1 Recycling Program. The property shall establish a recycling program and track its
implementation.
BRONZE SILVER GOLD
2.1.1.1 Materials that are cost-effectivefor the property to recycle shall be included in
the program (See Appendix 3 for examples).
2.1.1.2 Clearly labeled sorting containers shall be placed in appropriate areas where
these materials are collected and stored, with access for both customers/guests
and staff.
2.1.1.3 Records shall be kept for the monthly or quarterly totals of recycled materials, in
order to measure effectiveness and provide evidence of tracking.
2.1.1.4 Aerosol cans shall be recycled if they are accepted for recycling by the
community recycling program
See Appendix 2 for Best Practices
The records shall summarize how much material was recycled for the entire property
during the tracking period: records of individual collections (e.g., invoices from waste
management companies) shall be aggregated into monthly or quarterly amounts.
INTENT
To ensure that properties have a recycling program in place and the program is tracked
and communicated effectively to guests and staff.
SUGGESTED IMPLEMENTATION
1. Determine what materials are collected by your local waste hauler(s) including
co-mingled materials and ofce/backroom materials such as cardboard, batteries,
packaging, inkjet and toner cartridges and uorescent light bulbs.
2. If no recycling system currently exists, begin by analyzing what materials are being
generated at the property (i.e. mixed ofce paper, aluminum cans, batteries, etc.)
and review the local ordinances to determine what is required to be recycled.
3. Notify staff of specic actions needed in order to ensure that materials for recycling
can be collected by the waste haulers. The process should describe how the material
is collected, stored, kept separate from waste, and taken for recycling.
(See template 2.1.1)
4. Staff should know where recycle bins are located.
2.1 Waste Minimization, Reuse and Recycling
ENVIRONMENTAL REQUIREMENTS
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DOCUMENTATION NEEDED
A list of all of the materialsthat are being recycled, such as aluminum, plastic,
cardboard, steel, glass, newspaper, mixed paper, batteries, packaging, inkjet
and toner cartridges, and uorescent light bulbs for guests and administrative/
backroom areas.
If the property elects not to recycle certain materials based on the cost of recycling, it
must provide a cost justication. The justication should include the waste hauler fees
for landll waste and for collection of recyclables. Green Seal will look for specic cost
calculations as justication for why a property elects not to recycle certain materials.
Propertys most recent records of total recycled materials. Examples of records
include aggregated monthly or quarterly data in the form of spreadsheets, charts
and graphs or tables.
See template 2.1.1.
ON-SITE AUDITOR VISIT
The auditor will check to see that recycling bins are placed in appropriate areas (near
vending machines, near elevators, the lobby, inside or outside of conference rooms,
guest rooms, etc.) and are clearly labeled. The auditor may also check the waste stream
to see if recyclable materials are being improperly disposed.
2.1 Waste Minimization, Reuse and Recycling
ENVIRONMENTAL REQUIREMENTS
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2.1 Waste Minimization, Reuse and Recycling
2.1.2 Composting Program.
BRONZE SILVER GOLDNo requirement 2.1.2.1 The property shall compost food and yard waste
through local operations, where available and cost effective.
2.1.2.2 Clearly marked sorting containers shall be placed in
areas where compostable waste is collected and stored.
INTENT
To reduce the amount of material entering the waste stream by encouraging composting
of food and yard waste.
SUGGESTED IMPLEMENTATION
1. Verify whether a municipal compostingfacility exists in your area.
2. If no system currently exists, begin by analyzing the type of food waste materials
generated at the property.
3. Inform staff of procedure for composting materials. Procedures should describe how
the material is collected, stored, kept separate from waste, and hauled away.
(See template 2.1.2.)
4. Place compost bins where yard and food waste is generated. Communicate to
staff where compost bins are located and train staff and housekeeping on how
to handle compost materials and how to store them. Clearly communicate to
guests and staff what materials are accepted (through posted signs or other
communication methods).
5. If property is not able to compost or it is not cost effective to do so, other methods
for reducing food waste, including food compactors/pulpers or food digesters,
should be considered.
DOCUMENTATION NEEDED
Evidence of clearly marked sorting containers(photos of bins, photos of signage, etc.)
Records of collection fromthe composting company, or invoices if detailed collectionrecords are not provided by the composting company.
If the property elects not to compost materials based on the cost or availability ofcomposting, a cost justication is required, this includes the waste hauler fee for landllwaste as compared to the waste hauler fee and cost of additional staff for collectionof compost waste. Green Seal will be looking for exact, specic cost-effectivecalculations as acceptable justication for why a property is electing not to compost.
See template2.1.2.
ON-SITE AUDITOR VISIT
The auditor will check to see that compost bins are available in kitchen areas and other areas
where food and yard waste is generated and that the compost bins are clearly marked. The
auditor may also check the waste stream to see if compost materials are being disposed and
may speak with staff about the procedure for composting.
ENVIRONMENTAL REQUIREMENTS
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2.1 Waste Minimization, Reuse and Recycling
2.1.3 Rellable Amenities. The property shall meet one of the following:
BRONZE SILVER GOLDNo requirement 2.1.3.1 The property shall
(a) use rellable amenity dispensers rather than individualcontainers for shampoo, conditioner, soap, lotion, etc.,where possible
OR
(b) demonstrate that the individual containers it has cho-sen are
the smallest practical size (see below) for theguests length of stay
AND
packaged in recycled or recyclable materials, usingminimal amounts of packaging.
2.1.3.2 Partially-used packages of amenities shall be do-nated to charity or recycled, where feasible.
The following sizes are considered practical, unless theproperty can demonstrate otherwise:
Facial soap 1 oz 20 30 g
Bar soap 1 1.25 oz 28 35 g
Bath soap 1.25 1.75oz 35 50 g
Bottles 1 1.5 . oz 30 55 mL
INTENT
To minimize the impact of packaging in relation to amenities.
SUGGESTED IMPLEMENTATION
1. The best optionis to use rellable amenity dispensers.
2. If the hotel chooses to use containers of a size that is different from those listed in this
section that should be justied.
3. Determine the average guest length of stay to decide whether or not the amenity
bottle is the smallest practical size.
4. Seek out and purchase amenity bottles that are recyclable (made of either #1
PET or #2 HDPE, or if another plastic type, must be accepted by local facilitywith
documentation verifying that they accept that type of plastic.)
5. Amenity bottles may also be made from recycled materials (look for both pre-
consumer and post-consumer content).
ENVIRONMENTAL REQUIREMENTS
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2.1 Waste Minimization, Reuse and Recycling
DOCUMENTATION NEEDED
List of amenitiesthat are offered by the property (e.g. shampoo/conditioner, body
lotion, hand soaps, etc.), and whether they are offered in rellable dispensers.
If amenitiesare packaged in individual containers, the documentation should include
a list of amenities, the size of the amenities, and the type of packaging material.
Provide receipts, written statementsfrom charities (on their letterhead), or other
documented proof that the property has donated amenities to the charity.
If partially-used amenity bottles are recycled, documentation should be included in 2.1.1.
See template 2.1.3.
ON-SITE AUDITOR VISIT
The auditor will spot check to see if rellable amenities are installed or if individual
amenities are available, and that they are appropriately sized. The auditor may askto observe where the bottles are collected and about the procedures for collection
and pick up.
ENVIRONMENTAL REQUIREMENTS
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2.1 Waste Minimization, Reuse and Recycling
2.1.4 Double Sided Printing.
BRONZE SILVER GOLD2.1.4.1 The default setting for copying shall be double-sided.
2.1.4.2 Paper printed only on one side shall be used for internal copies/printouts/notepads.
INTENT
To reduce the consumptionof paper.
SUGGESTED IMPLEMENTATION
Preference for printers and copierswith double-sided capabilities should be included in
environmental preferences for purchasing (2.5.1). Double-sided printing and re-use of
paper printed on one-side should be communicated to staff as part of training or in theform of clearly posted signs.
DOCUMENTATION NEEDED
Attestation that copiers and printershave been set to double-sided and that paper
printed on one side is used for internal scratch paper/notepads/printouts. An excep-
tion may be made for purposes that require single sided printing for security reasons
(e.g., guest folios).
Photos or copiesof signage communicating double-sided printing and collection
areas for single sided paper
ON-SITE AUDITOR VISIT
The auditor may spot-check the copiers and printers and surrounding areas to check that
the default setting is double-sided and may verify that one-sided printed paper is being
re-used by staff for internal copies/printouts/notepads.
ENVIRONMENTAL REQUIREMENTS
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2.1 Waste Minimization, Reuse and Recycling
2.1.5 Food Donation.
BRONZE SILVER GOLD
The default setting for copying shall be double-sided.
Paper printed only on one side shall be used for internal copies/printouts/notepads.
See Appendix 2 for Best Practices
INTENT
To minimize the amount of food waste that is sent to the landll and to help serve the
public good.
SUGGESTED IMPLEMENTATION
The property should seek out and contactarea shelters or food banks to see if they
accept food donations and research if local regulations allow for food donation. The
federal Emerson Good Samaritan Food Donation Act encourages food donations and
offers protection from potential liability except in the case of gross negligence. (Pub.L.
104-210, 110 Stat. 3011, enacted October 1, 1996). The property may make some leftover
food available for staff and donate some leftover food to food banks and shelters.
Leftover food may also be incorporated into new dishes.
DOCUMENTATION NEEDED
If food donationis possible, describe the food donationprogram, including what food
is accepted, what local food bank or shelter will accept the food, and how the food
will be delivered.
If food donationis not possible, list reasons why, including specic local regulation(s)(if applicable). If donation may be an option in the future, document and include as
a future item for consideration.
ON-SITE AUDITOR VISIT
Auditor will ask about procedures for donationand see where food is stored.
ENVIRONMENTAL REQUIREMENTS
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2.1 Waste Minimization, Reuse and Recycling
2.1.6 Food Service Items. The property shall minimize the use of disposable food service items.
BRONZE SILVER GOLDThe property shall maintain records listing the services and locations where disposable
items are in use, providing justication for each use of disposable items.
See Appendix 2 for Best Practices
INTENT
To reduce the waste generatedby disposable food service items and to encourage the
use of reusable cups, glasses, cutlery, bowls and plates, particularly in guest rooms and
common areas.
SUGGESTED IMPLEMENTATION
1. Identify disposable foodservice items and where they are provided on the property
(guest rooms, lobby, conference center, meeting rooms, etc.). Disposable items could
be provided upon request, or for take-away purposes.
2. Assess whether disposable items can be replaced with a reusable option. For
example, in guest rooms that are equipped with a coffee maker, can a reusable
coffee mug be made available?
3. For to-go needs, a disposable cup with lid may also be provided, but should not be
the only option available.
4. For operations that have food service items for staff, reusable options should be
considered and used where feasible.
DOCUMENTATION NEEDED
Records of disposable itemsavailable at the property and where they are in use
Where applicable, a justication of why a reusable option is not used.
See template 2.1.6.
ON-SITE AUDITOR VISIT
The auditor may ask for an explanationfor the use of disposable items, and may spot-
check to see whether disposable items are being used in locations that are not on the list.
ENVIRONMENTAL REQUIREMENTS
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2.2 Energy Efciency, Conservation and Management
2.2.1 Energy-Consuming Devices
BRONZE SILVER GOLD
The property shall maintain a list of energy-consuming devices, includingguest-room equipment, ofce electronics, HVAC systems, and kitchen and laundry
equipment (see Appendix 4).
See Appendix 2 for Best Practices
INTENT
So that properties can become aware of the amount of energy consuming devices used
on property.
SUGGESTED IMPLEMENTATION
Identify and assess all of the equipment at the property to keep track of the types ofexisting appliances and equipment, and their condition.
DOCUMENTATION NEEDED
A list of all energy-consuming deviceson the property. Only large appliances need to
be listed individually. Other items may be listed in groups, e.g. televisions in guest rooms,
ofce computers.
See Appendix 4 and template 2.2.1.
ON-SITE AUDITOR VISIT
The auditor may review the list of equipment and compare it to what is on site.
ENVIRONMENTAL REQUIREMENTS
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2.2 Energy Efciency, Conservation and Management
2.2.2 Indoor Lighting. The property shall meet either 2.2.2.1 or 2.2.2.2:
BRONZE SILVER GOLD
2.2.2.1 All indoor lighting shall be energy-efcient.
OR
2.2.2.2 The property shall implement a replacement schedule for indoor lighting:
All indoor lighting shall be on a schedule for replacement with energy-efcient
lighting, to be completed within ve years from the rst date of certication to this
standard. Priority shall be given to the replacement of lights that are typically on for
24 hours/day, followed by lights typically on for 8+ hours/day.
The property shall maintain records of all indoor lights that are notenergy-efcient
and their schedule for replacement.
See Appendix 2 for Best Practices
Lighting xtures that are clearly historic in nature, specialty light xtures (e.g., displayor accent lighting), or dimmable lighting may be exempt from this requirement if the
property can demonstrate that the available options are not compatible, not cost-
effective, or do not provide satisfactory performance.
INTENTTo reduce the amount of energy consumed by indoor lighting. The prioritized 5-year
replacement schedule allows hotels to gradually install energy-efcientlighting in a way
that is practical for their operations.
SUGGESTED IMPLEMENTATION
1. Assess lights inall areas of the property to see which of the existing xtures are notenergy-efcient.
2. Develop a planfor implementing the replacement schedule. (see template 2.2.2)
The lighting replacement schedule should prioritize lighting in the following order:
lights on 24 hours per day (hallways, exit signs, lobby lights, etc.), lights on for 8+ hours
per day (restrooms, staff ofces, meeting rooms, etc.), and the lights that are used less
often (such as guest rooms).
3. Requirements for future purchases of energy-efcient lighting should be specied
in the procurement policy and communicated to the procurement staff. List the
lighting options and the lighting replacement schedule, describing when the lighting
in specic areas will be replaced during the 5-year (or shorter) replacement schedule.
Lighting replacement schedules are specic to a certain property and corporate
lighting policies will not be sufcient documentation.
ENVIRONMENTAL REQUIREMENTS
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2.2 Energy Efciency, Conservation and Management
DOCUMENTATION NEEDED
A listof all indoor lighting xtures/bulbs that are not energy-efcientand their
corresponding locations.
Description of the ve-year replacement schedule for lights that are not energy-
efcientand their projected date for replacement.
Where specialty light xtures and historic or dimmable lighting cannot be replaced,
provide an explanation or cost justication.
See template 2.2.2.
ON-SITE AUDITOR VISIT
The auditor may reviewthe list of indoor lighting xtures/bulbs and spot check the lighting
that is installed in the property.
2.2.3 Appliances and Heating, Ventilation, and Air Conditioning (HVAC) Systems.
ENVIRONMENTAL REQUIREMENTS
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2.2 Energy Efciency, Conservation and Management
BRONZE SILVER GOLD
The property shall implement a regular preventative maintenance schedule for HVACsystems, in-room air conditioning units, and appliances for kitchen and laundry (for
both the facility and the guests). This schedule shall be appropriate for each type of
equipment and intended to ensure its proper operation
INTENT
To maximize energy efciency and extend equipment life.
SUGGESTED IMPLEMENTATION
1. Determine what regularly scheduled maintenance is appropriate for HVAC
systems, in-room units and kitchen and laundry appliances, based on manufacturer
instructions, owners/users manuals or industry practice.
2. Examples of action itemsthat should be completed are: check for leaks, clean the
lint trap, clean and change lters, clean coils, clear obstructions from air vents and
intakes, etc. The maintenance schedule may be modied from corporate policy to
be specic to the property (e.g., modied for occupied guest rooms).
3. The appropriate staff should be trained on the procedures.
DOCUMENTATION NEEDED
Recent, completed, signed and dated records of preventative maintenance tasks
performed, including frequency of maintenance, action item completed and any
accompanying checklists.
ON-SITE AUDITOR VISIT
Auditor will ask questions about the Preventive Maintenance program to ensure it is being
implemented and carried out according to schedule.
2.2.4 Climate and Lighting Control.
ENVIRONMENTAL REQUIREMENTS
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2.2 Energy Efciency, Conservation and Management
BRONZE SILVER GOLD
No requirement On/off timers and/or sensors shall be used for lighting andHVAC in low trafc and low occupancy areas.
See Appendix 2 for Best Practices
INTENT
To reduce the amount of energy used for lighting and HVAC in low trafc and low
occupancy areas, using timers and/or sensors.
SUGGESTED IMPLEMENTATION
1. Determine whatareas of the hotel are considered low trafc and low occupancy
(e.g. back of the house, corridors, meeting rooms, storage rooms, equipment rooms,
and exercise room).
2. When timers and/or sensorsare installed, staff should know how to use the devices
and where they are located.
DOCUMENTATION NEEDED
A list of areas where on/off timersand/or sensors are installed.
If on/off timers or sensors need to be installed, data sheets or purchase orders from
suppliers can be submitted as evidence of future installations.
See template2.2.4.
ON-SITE AUDITOR VISIT
The auditor will be looking for on/off timers and/or sensors in low trafc and lowoccupancy areas.
2.3.1 Water-Efcient Fixtures.
ENVIRONMENTAL REQUIREMENTS
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2.3 Management Of Fresh Water Resources
BRONZE SILVER GOLD
2.3.1.1 All xtures shall be WaterSense
labeled or have ow rates that do not exceedthe following specications:
Faucets and aerators: 2.2 gpm or less
Showerheads: 2.5 gpm or less
Toilets: 1.6 gpf or less
2.3.1.2 Existing showerheads, faucets, and aerators that exceed these ow rates shall
be on a schedule for replacement to be completed within two years from the rst date
of certication to this standard.
2.3.1.3 Existing toilets that exceed these ow rates shall be replaced in conjunction
with major room renovations. The property shall maintain records of the schedule for
these major renovations.
See Appendix 2 for Best Practices
Some faucets may be exempt from this requirement, where the property candemonstrate that high ows are required (e.g., for lling pots, sinks, or bathtubs).
Higherow toilets may be exempt from this requirement if the plumbing infrastructure willnot function adequately with lower ow rates.
INTENT
To encourage water conservation by complying with, or exceeding, the ow rates
mandated by the Energy Policy Act of 1992.
SUGGESTED IMPLEMENTATION
1. Check the waterxtures to determine the ow rates and, consequently, if xtures
need to be replaced.
2. Develop a replacementschedule/plan, see template 2.3.1 as a guide.
3. Toilets that do not meetthe requirements should be replaced during the next major
renovation. Create a timeline for the next property renovation and include the
associated toilet replacement.
4. Document if the plumbing infrastructure does not adequately function with
a lower ow rate. For more information on WaterSensevisit
http://www.epa.gov/watersense/.
DOCUMENTATION NEEDED
ENVIRONMENTAL REQUIREMENTS
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2.3 Management Of Fresh Water Resources
A list of ow ratesof xtures in guest rooms, general restroom facilities and kitchen
Product datasheets that state either WaterSense labeled or ow rate
f ow ratesof xtures do not meet the requirements above, a documented two-
year replacement schedule (from date of certication to this standard) is required,
including dates of implementation and data sheet(s) of replacement xture(s)
If xtures have recently been purchased, a purchase order or receipt must
be submitted.
Procurement policy that documents the future purchase of water-efcient xtures,
timeline of next major renovation, and schedule for toilet replacement, if necessary.
If infrastructure doesnot adequately function with a lower rate, an attestation by the
plumbing contractor or other authority must be submitted.
See template2.3.1.
ON-SITE AUDITOR VISIT
The auditor will spot-check to see if water-efcient appliances are installed in guest rooms,
general restrooms, and kitchen.
2.3.2 Landscaping and Irrigation. When new plants are added to exterior areas,
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2.3 Management Of Fresh Water Resources
the property shall plant only those species of trees and other vegetation that
require minimal irrigation.
BRONZE SILVER GOLD
2.3.2.1 The property shall maintain records showing that all trees and other plant
species that it plants outdoors are:
native to the area.
OR
tolerant of local climate, soils and natural water availability.
2.3.2.1 Grasses that require irrigation shall be planted only in areas that are accessible
to guests. Irrigation practices shall include water-saving procedures. The minimum
requirements are:
using soaker hoses or drip irrigation for plant beds.
mulching plants to retain water.
watering plants in the early morning or at night to minimize evaporation.
See Appendix 2 for Best Practices
Alternative irrigation practices may be substituted if they are shown to save comparable
amounts of water.
INTENT
To reduce the amount of water used for landscaping.
SUGGESTED IMPLEMENTATION
1. Before purchasingnew exterior plantsand trees, determine if they are native to the
area, tolerant of local climate, soils and natural water availability.
2. Determine watering schedule for exterior areas or consult with external landscaping
company for watering schedule, if applicable.
3. Develop a procedure to conduct watering only during evening or early morning hours
and incorporate the use of soaker hoses or other water-saving methods.
4. Properties with an existingwater-saving plant bed watering system may not need to
install soaker hoses in plant beds.
2.3.3 Groundskeeping.
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2.3 Management Of Fresh Water Resources
ENVIRONMENTAL REQUIREMENTS
DOCUMENTATION NEEDED
A list of new plantsadded to the exterior landscaping of the property (general plant in-
formation, including grasses) and the watering schedule, as well as documentation of the
use of mulch, soaker hoses in plant beds or other water-saving procedures.
See template 2.3.2.
ON-SITE AUDITOR VISIT
The auditor will verify that new plantings in the exterior landscaping do not require
additional watering due to non-native plants or grasses in areas where no guest activities
take place. The auditor will review the watering method employed (such as soaker
hoses) and mulching.
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2.3 Management Of Fresh Water Resources
BRONZE SILVER GOLD
No requirement Hard surfaces such as sidewalks, drives, parking lots, etc.shall not be washed down with potable water. Alternativemethods shall be used, such as sweeping, cleaning withmachines that recycle the wash water, or other optionsthat minimize water use.
INTENT
To reduce the amount of water used for groundskeeping, by sweeping or use of gray
water to clean hard surfaces.
SUGGESTED IMPLEMENTATION
Create a procedure for the hotel that will keep sidewalks, drives, parking lots, etc., cleanby sweeping and not by using potable water. Rainwater or gray water can be used if
water is needed. Staff should be trained on the proper cleaning procedures. Periodic use
of pressure washers, auto scrubbers or steam cleaning devices is permitted to remove
gum, oil and grease or biological material.
DOCUMENTATION NEEDED
Documentation of groundskeeping procedures to clean hard surfaces without using
potable water.
ON-SITE AUDITOR VISIT
The auditor will observe practicesin place and may ask questions about the proceduresto staff responsible for groundskeeping.
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2.3 Management Of Fresh Water Resources
2.3.4 Towel and Linen Reuse Program.
BRONZE SILVER GOLDThe property shall offer multiple-night guests the option to reuse towels and linen.
See Appendix 2 for Best Practices
An exception may be permitted if the property can demonstrate that this option is not
cost-effective.
INTENT
To minimize the use of detergents, energy and water from laundering towels and linens.
SUGGESTED IMPLEMENTATION
1. For multiple night guests (2 or more consecutive nights), create a procedure for atowel and/or linen reuse program.
2. Determine how housekeeping staff will implement the program and how the property
will communicate the program to guests.
3. Train the staffon how to implement the program and create signs or communication
materials to educate guests.
4. Consider including a quality control aspect, such as a spot-check by hotel staff to
ensure that guests who request no change have not had their towels or linens
changed. If implementing an internal spot check procedure, document the spot-
check results as part of the monitoring of the program.
DOCUMENTATION NEEDED
Photographs orcopies of signs communicating program to guests.
If property electsnot to offer a towel and linen reuse program, a cost
justication is required.
ON-SITE AUDITOR VISIT
The auditor will spotcheck guest rooms for signs or other methods to explain the program
and may have conversations with housekeeping staff to ensure that the staff know the
procedures for the towel and/or linen reuse program.
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2.3 Management Of Fresh Water Resources
2.3.5 Washing Capacity.
BRONZE SILVER GOLDThe property shall ensure that washing machines, dryers, and dishwashers are lled
to the recommended capacity for each cycle, and that the coolest effective water
temperature is used.
INTENT
To maximize water and energy-efciency from appliance use and to decrease water and
energy consumption.
SUGGESTED IMPLEMENTATION
1. Assess the current procedure for loading clothes washers, clothes dryers and
dishwashers and determine the best measurement for ensuring machines are run
at full capacity.
2. Check manufacturer recommendations. Some properties use a scale to measure
clothing loads by weight, while other machines are designed not to run until a certain
capacity is met.
3. Consult detergentinstructions or manufacturer for coolest effective water temperature.
4. Inform staff of procedures for clothes washers, dryers and dishwashers
DOCUMENTATION NEEDED
Documentation of policy and procedures that machines are lled to capacity and
coolest effective water temperature setting is used, OR Photos of instructional signage and ll lines on or near machines.
ON-SITE AUDITOR VISIT
The auditor will observe machines in use or staff that may be loading machines. The
auditor may have conversations with staff to determine if staff is aware of the procedures
for lling dishwashers, washing machines and dryers.
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2.4 Hazardous Substances
2.4.1 Minimization of Hazardous Substances. The property shall seek to replace hazardous
substances with less hazardous alternatives.
BRONZE SILVER GOLD
No requirement 2.4.1.1 The property shall maintain records of the effortsit has made to replace the hazardoussubstances it useswith less hazardousalternatives.
2.4.1.2 An inventory shall be maintained of thehazardousmaterials stored on-site in order to avoid over-purchasing and unnecessary storage ofhazardousmaterials.
INTENT
To minimize the use of substances considered hazardous (cleaning supplies, detergents,adhesives, paints, pesticides, etc.) with less hazardous alternatives and to keep purchases
of hazardous substances at a minimum.
SUGGESTED IMPLEMENTATION
1. Identify hazardoussubstances (e.g., classied as hazardous by an authoritative
body (such as OSHA and DOT), have an NFPA health rating greater than 2, are
labeled with signal words such as Danger, Caution, Warning or are ammable,
corrosive, or ignitable) and create a list of these substances. Include the chemical
name, code, manufacturer, where used, and reason for use.
2. Seek out alternativesthat are less hazardousand consider them as replacements.
3. Establish a policy that statesthe hotel will consider replacement of hazardoussubstances with less hazardous alternatives.
4. Implement procedures where the hotel purchases hazardouschemicals based on
current inventory level and actual usage.
5. Keep updated recordsof the ongoing inventory.
DOCUMENTATION NEEDED
An inventory of hazardoussubstances stored on the property, including amounts
Documentation of the efforts it has made to replace the hazardoussubstances
See template 2.4.1.
ON-SITE AUDITOR VISIT
Auditor will check property storage areas to ensure that all hazardousmaterials are listed.
Auditor may suggest hazardous substances be disposed of, when appropriate.
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2.4.2 Storage and Mixing of Cleaning and Pool Products.
BRONZE SILVER GOLD2.4.2.1 All products intended for cleaning, laundry, and pool maintenance shall be
stored in secure areas, and accessible only by staff.
2.4.2.2 Any on-site mixing or dilution of these products shall be conducted in an area
with a water supply, drains plumbed for the appropriate disposal of liquid waste
products, and adequate ventilation.
See Appendix 2 for Best PracticesBackow prevention devices are typically required where there is a potential for
contamination of the drinking water supply.
INTENT
To minimize staff and guest exposure to hazardous substances.
SUGGESTED IMPLEMENTATION
Assess chemical and mixing areas to ensure they have:
Adequate and secure product storage
Accessible water for mixingconcentrates
Drains plumbed for disposal of liquid waste
Access to adequate ventilation (e.g., fresh air, air ltration, or the mixing area door
opens to an open area)
If the chemical storage andmixing areas are not compliant, determine procedures for
creating areas that are compliant with all requirements.
DOCUMENTATION NEEDED
Description of how the chemical storage and mixing areas are compliant with the
requirements. Attach photographic evidence, if necessary.
See template 2.4.2.
ON-SITE AUDITOR VISIT
The auditor will check the chemical storage and mixing areas to ensure the storage area
is secure, has accessible water for mixing products, drains are adequately plumbed for
liquid waste and that there is adequate ventilation. The auditor may have conversations
with staff to ensure that the designated areas are used.
2.4 Hazardous Substances
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2.4 Hazardous Substances
2.4.3 Chemical Storage.
BRONZE SILVER GOLDNo requirement 2.4.3.1 Products intended for cleaning, dishwashing, laun-
dry, and pool maintenance shall be stored in clearly labeledcontainers. These containers shall be checked regularly forleaks, and replaced as necessary.
2.4.3.2 Spill containment devices shall be installed to col-lect spills, drips, or leaching of chemicals.
See Appendix 2 for Best Practices
INTENT
To ensure that hazardous substances are stored and marked correctly and to minimize
accidental spills or drips/leaks of hazardous chemicals.
SUGGESTED IMPLEMENTATION
1. Check that drums and storage containers are clearly marked.
2. It is recommendedthat spill containment measures are used to collect spills/drips/
leaching of chemicals in containers 5 gallons or more (e.g., spill trays)
3. Staff should know the procedures for checking containers for drips or leaching
of chemicals.
DOCUMENTATION NEEDED
A descriptionof the policy and procedures in place to regularly check for spills/drips/
leaching of chemicals
Photos of clearly labeled containers and spill containment devices in place or invoice
or PO of recently purchased spill containment devices
See template2.4.3.
ON-SITE AUDITOR VISIT
Auditor will check that chemicals are clearly marked, spill containment devices are
in place, and that there are no obvious spills/leaks/leaching. Auditor may also use
judgment regarding containers smaller than 5 gallons that if they leaked or spilled would
harm the environment (e.g., go into drains).
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2.4 Hazardous Substances
2.4.4 Pest Control. The property shall seek out and explore the use of Integrated Pest
Management techniques, and insecticides, fertilizers, and biocides that are natural or
Certied Organic.
BRONZE SILVER GOLD
No requirement Records shall be kept of the pest control techniques theproperty is using.
See Appendix 2 for Best Practices
INTENT
To encourage natural or organic insecticides, fertilizers and biocides or integrated
pest management (IPM) techniques to reduce health risks and environmental impacts
associated with conventional pesticides, and fertilizer runoff, which could impact local
surface water.
SUGGESTED IMPLEMENTATION
1. When choosing a pest management service, property should seek out and explore
services that use Integrated Pest Management techniques or use natural or Certied
Organic chemicals.
2. Alternatively, if pestmanagement is done in house property should consider
natural or organic insecticides, fertilizers, biocides and/or integrated pest
management techniques.
3. If property decidesnot to purchase or implement these services, records should be
kept of the companies contacted, quotes given, reasons for not purchasing, etc. for
future reference.
DOCUMENTATION NEEDED
Description of the pest control techniques the property is using. The description can be
from the property, if this is conducted by in-house staff, or by contractor organization.
ON-SITE AUDITOR VISIT
Auditor will check for evidence of the program being utilized.
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2.5 Purchasing
2.5.1 Environmental Purchasing Policy. The property shall establish an environmental
purchasing policy, which species how the property will meet the following requirements.
BRONZE SILVER: Meet the Bronzerequirements, plus:
GOLD: Meet the Bronzerequirements, plus:
The policy shall address
the following elements ortheir equivalent:
2.5.1.1 A steeringcommittee shall beappointed, and shallinclude staff responsiblefor overseeing the writingand implementation of the
Purchasing Policy.
2.5.1.2 Environmentalpreferences for products andservices shall be incorporatedinto purchasing documentsand discussions with suppliersand vendors.
2.5.1.3 Energy-efcientmodels of energy-consumingdevices shall be specied
and purchased(see Appendix 4).
2.5.1.4 Preference shallbe given to purchasingproducts in bulk andminimizing the purchase ofsingle-use products.
2.5.1.5 The environmentalpurchasing policy shallbe available to the public
upon request
The policy shall address the following elements
or their equivalent:
2.5.1.6 The environmental purchasing policy shall bereviewed regularly, and modied if necessary, to ensurethat it remains effective, feasible, and relevant.
2.5.1.7 The property shall develop an environmental mission.
2.5.1.8 The property shall set specic purchasing targetsfor environmentally preferableproducts and services.
2.5.1.9 Energy-efcientwindows shall be speciedand purchased.
2.5.1.10 Preference shall be given to service providerswho are environmentally responsible.
2.5.1.11 When purchasing products that typically emitVOCs, preference shall be given to products with
lower VOCs.
INTENT
To promotesustainable purchasing- the purchasing of products with minimized impact on
the environment and human health. To ensure continual improvement (e.g., purchasing
energy-efcientmodels and windows) of environmentally purchases.
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2.5 Purchasing
SUGGESTED IMPLEMENTATION (BRONZE)
1. Establish a steering committee, comprised of one or more members. Determine
duties and responsibilities of committee, (e.g., to ensure the purchase of
environmentally responsible products and services).
2. Communicate environmentalpreferences to suppliers and vendors, e.g., packaging
specications, specic questions to ask, company sustainability policies and practices,
letters of intent, etc.
3. If energy-consuming devices on the property are not energy-efcient, it should
be clear in the policy that when replaced, energy-consuming devices should be
energy-efcient.
4. Specify a preferencefor bulk purchases and minimizing single-use products.
5. Policy should be available upon request from guests. Possible places to keep the
policy are the front desk, website, hotel TV channel, lobby kiosk, etc.
DOCUMENTATION NEEDED
Name steering committee member or members and their responsibilities regarding
the Purchasing Policy
Documentation of environmentalpreferences communicated to suppliers
and vendors
A policy that species
1. The purchaseof energy-efcient models of energy consuming equipment,and
2. A preferencefor bulk purchases and minimizing the purchase of single-use products
Policy should include a statement of where it is available upon public request
SUGGESTED IMPLEMENTATION (SILVER)
1. Give preferenceto environmentally responsible service providers (e.g. landscaping,
food suppliers, pest control, pool care, dry cleaning, guest amenities, laundry,
and cleaning.)
2. Steering committeeor other authority should review the green purchasing policy
annually (at minimum) to ensure the mission and vision are being addressed
and to account for changes and availability of environmentally preferred
products and services.
3. When windowsare replaced, the policy shall specify that energy-efcient windows
are purchased
4. Determine which products and services currently in use have an environmentally
preferable alternative and set specic targets for switching to environmentally
preferable products and services (in addition to sanitary paper products, cleaning
products, and paints)
5. Create a list of VOC emittingproducts (e.g., building materials, rugs and carpets,
furniture and furnishings, laminated products, adhesives, sealants, caulking
compounds, and ofce supplies), so that low VOC options can be specied.
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2.5 Purchasing
DOCUMENTATION NEEDED
Environmental Purchasing Policy (EPP) that species the purchasing requirements
listed above and how they are being implemented on site.
Records of the reviewand modications of the purchasing policy
EPP should include hotels environmental mission
A list of specic purchasingtargets for environmentally- preferableproducts
and services
ON-SITE AUDITOR VISIT
The auditor may have conversations with members of the steering committee or
procurement staff to ensure purchasing goals have been properly communicated.
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2.5 Purchasing
2.5.2 Paper Products.
BRONZE SILVER GOLDImplement either 2.5.2.1 or2.5.2.2
Implement both 2.5.2.1 and 2.5.2.2
BRONZE SILVER GOLD
2.5.2.1 Printing and Writing Paper. The property shall purchase printing and writing
paper that is either environmentally preferable, made from tree-free ber, or meets the
specications outlined below
For letterhead, stationary, copy and printer paper, envelopes, invoices, business
forms, etc.: a minimum of 30% postconsumer materialcontent
For coated paper: a minimum of 10% postconsumer materialcontent
INTENT
To ensure that printing and writing paper products are purchased with a minimum
amount of postconsumer materialcontent to reduce the amount of virgin material
used in paper products and to encourage the use of environmentally preferableand
postconsumermaterials products.
SUGGESTED IMPLEMENTATION
1. Assess all printedmaterials (letterhead, stationary, copy paper, envelopes, invoices,
etc.) purchased for the property.
2. Create a list of the paperproducts, and if they are not certied by an independent
third-party program or legitimate nationally-recognized third-party program, or made
from tree-free ber, determine the postconsumer material content of the products
either through existing brochures or catalogs or a written, signed attestation from
the supplier.
Note: Recycled content or recovered material content typically includes both
pre-consumer and post-consumer paper. If existing information or information provided
by the supplier addresses only recycled content or recovered material content, the
property must inquire specically about post-consumer content. Documentation of only
the recycled content or recovered material content is not considered sufcient. If
products are non-compliant, inquire about potential alternatives from suppliers or vendors
and switch to compliant products. Educate procurement staff on purchasing preferences.
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2.5 Purchasing
BRONZE SILVER GOLD
2.5.2.2 Sanitary Paper Products. The property shall purchase sanitary paperproducts that are either environmentally preferableor meet the specications
outlined below:
Napkins and paper towels: minimum 40% postconsumer material content
Toilet tissue: minimum 20% postconsumermaterial content
Facial tissue: minimum 10% postconsumermaterial content
INTENT
To ensure that sanitary paper products are purchased with a minimum amount of
postconsumermaterialto reduce the amount of virgin material used in paper products
and to encourage the use of environmentally-preferableand postconsumer materials
products.
SUGGESTED IMPLEMENTATION
1. Assess all sanitary paper products purchased for the property.
2. Create a list of the products and, if they are not certied by an independent third-
party program or legitimate nationally-recognized third-party program, determine the
post-consumer materialcontent of the products either through existing brochures or
catalogs a written, signed attestation from the supplier.
Note: Recycled content or recovered material content typically includes both pre-
consumer and post-consumer paper. If existing information or information provided by
the supplier addresses only recycled content or recovered material content, theproperty must inquire specically about post-consumer content. Documentation of only
the recycled content or recovered material content is not considered sufcient. If
products are non-compliant, inquire about potential alternatives from suppliers or vendors
and switch to compliant products. Educate procurement staff on purchasing preferences.
DOCUMENTATION NEEDED
A list of sanitary paper products that are used on the property (including name of
company/vendor, type of paper)
Documentation such as product data sheets or brochures showing that products are
either environmentally-preferable or meet the post-consumer content requirements.
Recent purchase orderor invoice of sanitary paper product purchasesSee template 2.5.2
ON-SITE AUDITOR VISIT
The auditor may spot check to ensure compliant products are being used on the
property.
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2.5 Purchasing
2.5.3 Cleaning, Laundry, and Dish Products.
BRONZE SILVER GOLD2.5.3.1 Laundry detergentsand cleaning products in-tended for general purpose,glass, oor, restroom, car-pet extraction and carpetpre-spray cleaning shall beconcentrated and either
environmentally prefer-able,
OR
non-phosphate, nontox-
ic, and biodegradable.
2.5.3.2 The property shall demonstrate that cleaning prod-ucts and laundry and dish detergents that contain chlo-rine bleach are used only where less toxic alternatives arenot available, and then only in minimal amounts.
2.5.3.3 The property shall use automatic dishwashing de-tergents that are either
environmentally preferable,
OR
biodegradable, do not contain nitrilotriacetic acid,and are not formulated with chlorine bleach.
2.5.3.4 General purpose cleaning products shall containless than 10% VOCs by weight.
If disinfecting restroom cleaners are used, they may be exempted from the
biodegradable requirement if the property can demonstrate that there is no practicable
biodegradable alternative.
INTENT
To reduce the environmentaland human health impacts of cleaning, laundry and dish
products and to encourage the use of environmentally preferable products.
SUGGESTED IMPLEMENTATIONN(BRONZE)
Identify the cleaningproducts that are currently being used at the property in thefollowing categories:
Carpet cleaners(extraction and pre-spray)
Floor cleaners
General-purposecleaners
Glass cleaners
Restroom cleaners
Laundry detergent(not including rinses, brighteners, sours, etc.)
Consult the product labels, Material Data Safety Sheet (MSDS) and/or contact the
supplier to determine whether or not the cleaning products meet all of the following
requirements:
Is concentrated(at least 1:16 dilution ratio with water - for liquids; 1:32 is
recommended for general purpose cleaners)
AND either
Is certied by an independent third-party program or legitimate nationally-recognized
third-party program
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2.5 Purchasing
OR
Does not containphosphates
Is considered non-toxic Is biodegradable
If any cleaning product does not meet the above requirements, switch to an acceptable
alternative product that does meet the above requirements. Procurement documents
should communicate intent to continue purchasing compliant cleaning products and
procurement staff should be informed of the requirements.
DOCUMENTATION NEEDED
A list of cleaningproducts and laundry detergent currently in use (including name
and manufacturer)
Documentation such as MSDS, product data sheets or brochures showing that laundry
detergents and cleaning products are concentrated and either environmentally-
preferableor meet the requirements for non-phosphate, nontoxicand biodegradable
Recent purchase orders and/or invoices of laundry and cleaning products
Procurement policy that states compliant cleaning products and laundry detergents
will be purchased in the future
See template 2.5.3.
SUGGESTED IMPLEMENTATION (SILVER)
Identify the cleaning products that are currently being used at the property in the
following categories:
Carpet cleaners (extraction and pre-spray)
Floor cleaners
General-purpose cleaners
Glass cleaners
Restroom cleaners
Laundry detergent (not including rinses, brighteners, sours, etc.)
Automatic dishwashing detergent (not including sanitizers, rinses, etc.)
Determine which cleaning products, laundry and dish detergents contain chlorine bleach
and through research, determine if there are less toxic alternatives available and switch
to those. Under 2.5.3.2, dish detergents include any liquid or soap used to wash dishes
(excluding automatic dishwashing detergent). If none are available, these products should
be used in minimal amounts.
For general purpose cleaning products, the MSDS or product data/documentation should
tell you whether the product contains less than 10% VOCsby weight. If the product does
not meet this requirement it should be discontinued.
Automatic dishwashing detergents that contain NTA (nitrilotriacetic acid), and chlorine bleach
should be discontinued.
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2.5 Purchasing
Establish a purchasing policy that states that the property will purchase only
environmentally-preferableautomatic dishwashing detergents or biodegradable
automatic dishwashing detergents that do not contain NTA and chlorine bleach. Theproperty may need to obtain data/documentation from manufacturer or supplier that
conrms product(s) are compliant with the requirements.
DOCUMENTATION NEEDED
A list of cleaningproducts and laundry and dishwashing detergent(s) used on the
property (name and manufacturer).
Documentation such as MSDS, product data sheets or brochures showing automatic
dishwashing detergents are either environmentally-preferableor are biodegradable,
do not contain nitrilotriacetic acid and not formulated with chlorine bleach
Documentation such as MSDS, product data sheets or brochures showing whether
or not cleaning products, laundry and dish detergents contain chlorine bleach andgeneral purpose cleaners contain less than 10% VOCsby weight
Recent purchase orders and/or invoices of automatic dishwashing detergents
See template 2.5.3.
ON-SITE AUDITOR VISIT
The auditor will check to see what cleaning products and laundry and automatic dish
detergents are being used and verify if they are compliant by checking available MSDS
and other documentation.
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2.5 Purchasing
2.5.4 Paints.
BRONZE SILVER GOLDNo requirement 2.5.4.1 The property shall purchase architectural paints
that are either environmentally preferableor meet the fol-lowing requirements:
The VOCcontent of the paints shall not exceed thefollowing limits:
o Interior Flat: 50 g/l;
o Interior Non-Flat: 150 g/l;
o Exterior Flat: 100 g/l;
o Exterior Non-Flat: 200 g/l;
o Anti-Corrosive All Finishes: 250 g/l.
The paints shall not contain any of the following heavymetals or toxic organic substances:
antimony
cadmium
hexavalent chromium
lead
mercury
acrolein
acrylonitrile
benzene
1,2-dichlorobenzene
ethylbenzene
formaldehyde
isophorone
methylene chloride
methyl ethyl ketone
methyl isobutyl ketone
naphthalene
phthalate esters
toluene (methylbenzene)
1,1,1-trichloroethane
vinyl chloride
2.5.4.2 The property shall maintain an inventory forallarchitectural paints, including product name,manufacturer, and sheen (e.g., at, eggshell, etc.).
2.5.4.3 Non-compliant paints shall be removed from theproperty. If a paint recycling program is not available,appropriate disposal procedures shall be followed.
Exceptions may be made for limited-use architectural paints used in high-wear or historicareas if compliant options are not available.
INTENT
To ensure that paint used on the property is free from hazardous chemical components
and to minimize the amount of VOCsbeing released into the atmosphere from paints
purchased by the property.
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2.5 Purchasing
SUGGESTED IMPLEMENTATION
1. Assesspaints on property. Are any paints environmentally-preferable? What is the
VOCcontent? Do they contain any prohibited ingredients? What type of paint, (at
or semi-gloss; exterior or interior), where is it used and how much is on hand?
2. Determine how to properly dispose of non-compliant paint.
3. Establish a policy that states the property will purchase compliant paint, determine
compliant paint options from vendors and stipulate these for future purchasing.
Exceptionsmay be made for limited-use architectural paints used in historic areas or high
trafc areas.
DOCUMENTATION NEEDED
An inventory of all paint used and kept on the property and description of each
product (including product name, manufacturer, sheen and amount on hand). Documentation for each paint, such as MSDS, product data sheets or brochures
showing that paints are either environmentally-preferableor do not contain the
prohibited ingredients and meet the required VOCcontent
If paint has recently been purchased, submit purchase order or invoice and MSDS or
other verifying documentation
Procurement policy that species the purchase of environmentally-preferablepaints
or paints that meetthe VOCand prohibited ingredient requirements
Receipt or other evidence that non-compliant paint has been removed from property
See template2.5.4.
ON-SITE AUDITOR VISIT
Auditor will check the inventory of paintand will observe the paint cans stored on the
facility to ensure that all products are listed on the inventory. Auditor will also review
that all products meet the requirements of the criteria based on certication, data/
documentation from manufacturer or supplier or other product information about the
prohibited chemicals.
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2.5 Purchasing
2.5.5 Durable Goods.
BRONZE SILVER GOLDAppliances and furniture purchased by the property shall be of sufcient quality to last
for several years and allow reuse, renishing and/or reupholstering.
INTENT
To encourage the use of durable products and avoid sending these goods to the landll.
SUGGESTED IMPLEMENTATION
1. Assess furniture andappliances that are being considered or have recently been
purchased for the property.
2. Determine if the itemsto be purchased or recently purchased can be reused,renished or reupholstered.
3. If furniture and appliancescannot be reused on property, an example of reuse may
include selling furniture and equipment to another property or furniture liquidator.
4. Include procurement language to purchase durable products, such as furniture,
when items are purchased in the future and communicate policy to staff personnel.
DOCUMENTATION NEEDED
A list of durable goods that have been purchased recently
Procedures and policy that describes how the property will ensure that furniture and
other durable goods purchased are reused, renished and/or reupholstered and the
procurement policy for purchasing durable furniture and appliances in the future.
See template 2.5.5
ON-SITE AUDITOR VISIT
The auditor will spotcheck newly-purchased furniture on-site to check if it may be reused
rather than replaced. The auditor may have conversations with staff to ensure policies
are properly communicated.
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2.5 Purchasing
2.5.6 Reusable Packaging and Shipping Pallets.
BRONZE SILVER GOLDPreference shall be given to product suppliers who provide and take back reusable
packaging and shipping pallets. Packaging that is not reusable shall be minimal
and recyclable.
INTENT
To ensure the product suppliers cut down on the amount of waste generated due to
packaging and shipping pallets.
SUGGESTED IMPLEMENTATION
1. Determine if suppliers currently take back, or have the capability to take back, reus-able packaging (such as corrugated boxes) and shipping pallets.
2. If current suppliers do not offer take-back, communicate with the supplier or vendor
that the preference is for suppliers that take back packaging and shipping pallets.
Consider switching to alternative suppliers and vendors who offer this service.
3. Communicate with staffwho the preferred suppliers and vendors are and the reasons
for selecting them.
DOCUMENTATION NEEDED
Evidence of preferencegiven to supplier(s) or vendor(s) who take back reusable
packaging and shipping pallets. This can include a list of vendors, meeting minutes
from purchasing team, supplier guidelines, email inquiries, information from productsuppliers, etc.
Procurement policy that states a preference for product suppliers who provide and
take back reusable packaging and shipping pallets
See template2.5.6.
ON-SITE AUDITOR VISIT
The auditor will observe the packaging and shipping pallets present at the property to
ensure it is in accordance with the documented procedure.
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2.5 Purchasing
2.5.7 Environmentally Responsible Suppliers. The property shall give preference to
environmentally responsible service providers (2.5.1).
BRONZE SILVER GOLD
No requirement A list of these services shall be available to guests or in-cluded in the environmental purchasing policy.
INTENT
To ensure preferenceis given to environmentally responsible service suppliers used by the
property.
SUGGESTED IMPLEMENTATION
1. Develop a policy that states a preference for environmentally responsible
service suppliers.
2. Identify a list of environmentally responsible service suppliers for a variety of services
offered and used by the hotel.
DOCUMENTATION NEEDED
A list of environmentally responsible service suppliers used by the hotel and/or
offered to guests, what service they offer and description of why they are considered
environmentally responsible.
Procurement policy that states preference for environmentally responsible
service providers.
See template2.5.7.
ON-SITE AUDITOR VISIT
Auditor will observe signageor information regarding environmentally responsible services
available to guests.
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2.6 Continual Improvement.
BRONZE SILVER GOLDNo requirement No requirement The property shall have
a substantive plan forachieving meaningfulcontinual improvementin its environmentalperformance. The plan shallinclude goals with short-andlong-term benchmarks anduse quantiable metricswherever possible.
INTENT
To establish continuous improvement at the property for environmental performance.
SUGGESTED IMPLEMENTATION
Determine which areas of environmentalperformance the property wants to improve
upon. The property should establish an action plan that outlines short-term and long-term
goals. These should include specic metrics and benchmarks for measuring improvement
in environmental performance, for example, reduce waste generation by 10% during
the next year.
DOCUMENTATION NEEDED
Short-term and long-term environmentalgoals for the property, including metrics (howachievement will be measured) and an action plan to achieve them.
ON-SITE AUDITOR VISIT
The auditor may review the policies and procedures of the property for continuous
environmental improvement.
2.6. Continual Improvement
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2.7 Additional Requirements For Gold Level
ADDITIONAL REQUIREMENTS FOR GOLD LEVEL. The property shall meet three of the
following requirements (2.7.1 2.7.8):
2.7.1 Energy Reduction.
BRONZE SILVER GOLD
No requirement No requirement The property shall
set substantive, meaningfulgoals for energy reduction
OR
be an ENERGY STARLeader, or equivalent.
INTENT
To ensure energy-efciency at the property level.
SUGGESTED IMPLEMENTATION
The property should establish a policy and procedures that outline the energy reduction
goals, including specic measurements and monitoring of energy use over time, e.g.,
utility bills or specic metering. Alternatively, the property can become an ENERGY STAR
Leader, or equivalent.
DOCUMENTATION NEEDED
Policy and procedures that state the overall energy reduction goals as well as how
energy will be monitored over time and how specic measurements will be assessed.
Records that document the progress towards the goals.
Policies should alsooutline results of achieving goals and results if the goals are
not met.
Alternatively, the property can provide evidence of participation in the ENERGY STAR
Leader program or an equivalent program.
ON-SITE AUDITOR VISIT
The auditor may reviewthe policies and procedures of the property for energy
reduction goals.
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2.7.2 Management of Resource Use: Energy, Water and Waste.
BRONZE SILVER GOLDNo requirement No requirement 2.7.2.1 The property shall track its energy consump-
tion (electricity, natural gas, fuel, etc.), potablewater consumption, and the amounts of waste col-lected for disposal/incineration and for recycling.
2.7.2.2 Monthly bills shall be tracked with the EN-ERGY STAR Portfolio Manager, or an equivalentresource management or documentation system(e.g., utility software or Excel spreadsheet) that:
1. tracks costs, total consumption, and ResourceUse Intensity;
2. benchmarks these factors relative to past perfor-
mance (normalized for sales volume);
3. determines percent improvement or savings inenergy, water, and generation of waste.
2.7.2.3 These impacts shall be reviewed at leastannually, with appropriate goals set for continuousimprovement.
INTENT
The intent is for the property to have an understanding of its resource use and to
provide a baseline of its use and costs. The intent is for the property to be able to
analyze its resource use and identify areas in which its use can be reduced in order to
conserve resources. Tracking resource use will provide documentation to determine the
effectiveness of the propertys practices for continuous improvement and see whether
the goals are being met.
SUGGESTED IMPLEMENTATION
Determine what tracking system would be most useful for your property (ENERGY STAR
Portfolio Manager (https://portfoliomanager.energystar.gov/pm), Excel spreadsheet,
etc.). The system should be able to track consumption, costs, Resource Use Intensity
(e.g., Energy Use Intensity in BTU/sq. ft., Gallons/sq. ft., or tons of waste/sq. ft.), benchmark
performance and determine improvements or savings. The further back you are able
to track the hotels energy and potable water consumption and waste collection, the
more useful this information will be to help set goals for continuous improvement and
benchmarking the following year.
When setting goals for continuous, meaningful improvement, consider what the property
would like to accomplish as a whole, where would cost savings or energy reduction make
the most impact,
2.7 Additional Requirements For Gold Level
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DOCUMENTATION NEEDED
Evidence of a minimum of three months of tracking energy and potable water
consumption and waste collected for disposal/incineration and recycling, including
costs, total consumption, and Resource Use Intensity (12 months of tracking will be
required for compliance monitoring)
Description of goals setfor continuous improvement based on a comparison to
previous tracking data
Records, meetingminutes or other evidence that the impacts from resource tracking
have been reviewed at least annually
ON-SITE AUDITOR VISIT
The auditor may review the policiesand procedures of the property for energy reduction goals.
2.7 Additional Requirements For Gold Level
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2.7 Additional Requirements For Gold Level
2.7.3 Sustainable Building.
BRONZE SILVER GOLD
No requirement No requirement The property shall
be certied by anationally-recognizedgreen buildingcertication program.
OR
register for andactively be in theprocess of achieving anationally-recognizedgreen buildingcertication program.
INTENT
To promote sustainable building practices and operations.
SUGGESTED IMPLEMENTATION
The property should seek to achieve LEED certication, ENERGY STAR for Buildings, Green
Globes, or another nationally-recognized green building certication.
DOCUMENTATION NEEDED
Documentation that property is certied to a nationally-recognized green buildingprogram or that the property is in the process of achieving certication.
ON-SITE AUDITOR VISIT
The auditor may review ofcial documentation for propertys certication or
application process.
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2.7 Additional Requirements For Gold Level
2.7.4 Renewable Energy.
BRONZE SILVER GOLDNo requirement No requirement The property shall
userenewable energyfor at least 25% ofits needs, either via onsite production orcertied Renewable Energy Certicates.
OR
be certied through the Center forResource Solutions Green-e Marketplaceprogram or is a Partner in the EPAs GreenPower Leadership Club.
INTENT
To promote use of renewable energy.
SUGGESTED IMPLEMENTATION
1. The property should determinetheir capability to producerenewable energyonsite
and the offerings of certiedrenewable energycerticates. The combination of
installed, onsite generation and RECs should total at least 25% of the total energy use
of the property.
2. Alternatively, the property can seek certication through the Center of Resource
Solutions Green-e Marketplace (http://www.green-e.org/getcert_bus_howto.shtml)
or become a Partner in the EPAs Green Power Leadership Club
(http://www.epa.gov/greenpower/join/purchase.htm).
DOCUMENTATION NEEDED
Documentation showing that at least 25% of the energy used by the property is from
renewable energy, either generated on-site or purchased from certiedrenewable
energy certicates.
ON-SITE AUDITOR VISIT
The auditor may review documentation of renewable energy, including information
aboutrenewable energysources locally and if applicable, membership and purchase
information for the Center for Resource Solutions Green-e Marketplace or EPAs Green
Power Leadership Club.
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2.7 Additional Requirements For Gold Level
2.7.5 Greenhouse Gas Emissions.
BRONZE SILVER GOLDNo requirement No requirement The property shall
offset greenhouse gasesthrough partnershipsor certied carbon offsets to compensatefor all Scope 1 & Scope 2 greenhouse gasesemitted within the property, following theUNFCCC reporting guidelines.
AND
maintain an active program to reduce itsgreenhouse gasemissions.
Note: The Greenhouse Gas Protocol (http://www.ghgprotocol.org/calculation-tools/faq)
denes methods for calculation of greenhouse gas emissions: Scope 1 includes all direct
emissions from sources that are owned or controlled by the property. Scope 2 includes all
indirect emissions that are a consequence of the activities of the property, but occur at
sources owned or controlled by another entity, such as the consumption of purchased
electricity, heat, or steam.
INTENT
To reducegreenhouse gasemissions.
SUGGESTED IMPLEMENTATION
The property should research and implement proven partnerships (e.g., CarbonFund.
org, CarbonFree Partner, etc.), or carbon offsets(e.g., Green-e Climate Program, etc.),to account for all Scope 1 and Scope 2 greenhouse gases emitted within the property
according to the UNFCCC reporting guidelines
(http://unfccc.int/resource/docs/2013/sbsta/eng/l29a01.pdf).
DOCUMENTATION NEEDED
Documentation of greenhousegas reduction through partnerships or carbon offsets
Documentation of the greenhouse gasemissions of the property, and measurable
ways to reduce the emissions of the facility.
ON-SITE AUDITOR VISIT
The auditor may review documentation and observe partnerships that receive thegreenhouse gasemissions and will review carbon offsetdocumentation. The auditor may
also check documentation for the program for reducing the greenhouse gas emissions.
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2.7 Additional Requirements For Gold Level
2.7.6 Waste Reduction.
BRONZE SILVER GOLD
No requirement No requirement The property shall reuse,recycle, or compost 60% ofits solid waste, thus diverting itfrom landlls and incinerators.
INTENT
To reduce waste generatedby the property.
SUGGESTED IMPLEMENTATION
The property should research and implementways to reduce waste generated through
methods of reduction, reuse, recycling and composting activities.
DOCUMENTATION NEEDED
Documentation of policy and procedures of the specic type of waste generated by
the property and the end result of how those materials are reduced, reused, recycled
or composted, accounting for all waste generated at the property. The property must
also submit metrics or calculations to verify that 60% of solid waste is diverted from landlls
and incinerators.
ON-SITE AUDITOR VISIT
The auditor willreview policies and procedures that outline how to deal with waste
and will observe on-site the generation and reduction of waste at the property. The
auditor will also observe and review the reduction, reuse, recycling and compostingactivities on-site.
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2.7 Additional Requirements For Gold Level
2.7.7 Green Cleaning.
BRONZE SILVER GOLD
No requirement No requirement The cleaning services onthe property shall meet therequirements in the GreenSeal EnvironmentalStandard for CleaningServices (GS-42), or arecertied to that standard.
INTENT
To encourage the use of green cleaning services.
SUGGESTED IMPLEMENTATION
The property should seek out the use of a GS-42 certied cleaning service;
change the propertys cleaning service to meet the requirements of GS-42
(http://www.greenseal.org/GS42); or certify to the standard.
DOCUMENTATION NEEDED
Evidence of GS-42 certication (certicate or letter from Green Seal) from either a
vendor/contractor that does the cleaning on site or the propertys in house cleaning
service
OR
Policies and procedures, that meet the requirements of GS-42, from the propertys
green cleaning service/program, including equipment used, training of staff and useof environmentally preferablecleaning products.
Policies and procedures, that meet the requirements of GS-42, from the vendor/
contractor green cleaning service, including equipment used, training of staff and use
of environmentally preferable cleaning products.
ON-SITE AUDITOR VISIT
The auditor may review policiesand procedures that demonstrate the cleaning service
meets the requirements of GS-42 or GS-42 certication documentation and will observe
on-site that the property is being cleaned accordingly.
ENVIRONMENTAL REQUIREMEN