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GRUPPO AUTOGAS SUSTAINABILITY

REPORT 2016 – 2018

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P4P5P7P17P21P25P31

LETTER TO STAKEHOLDERSMETHODOLOGY NOTEGROUP PROFILEECONOMIC SUSTAINABILITYENVIRONMENTAL SUSTAINABILITYSOCIAL SUSTAINABILITYAPPENDIX

GRUPPO AUTOGAS REPORT 2016/2018 SUMMARY

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GRUPPO AUTOGAS REPORT 2016/2018GRUPPO AUTOGAS REPORT 2016/2018 LETTER TO THE STAKEHOLDERS

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METHODOLOGY NOTE

Developing on what was the group’s core business – LPG, corporate strategy has, over time, become increasingly focussed on activities in the sectors of alternative and renewable energy. A key aspect of this was the change of direction towards a multiutility and the implementation of initiatives aimed at increasing energy efficiency, reducing consumption and promoting a culture of the sustainable use of resources.

Following the same philosophy, we work with LNG, hydroelectricity and alternative propellant and refrigerant gases to hazardous CFCs.

But for us sustainability does not just concern the environment. Sustainability is also our commitment to human resources, which we achieve by enhancing talents and skills, furthering education through training and professional qualifications, taking care of the health and safety of workers and systems, and ensuring the integrity and transparency of contracts.

In fact, being sustainable means creating shared, long-lasting value and answering the needs of the community in the area in which we work. For this reason, on the one hand, we have adopted a business

model that is increasingly based on dynamism and flexibility, thanks to a structure that guarantees widespread presence in the area, and on the other, we have continued to support worthy projects of a social, cultural or sporting nature by making a tangible contribution to the local communities in which we are present.

The future will see us committed to fine-tuning this business model, which combines high quality service with policies to safeguard and protect the environment and increasing our presence in the area by making new acquisitions. In this respect, we can highlight the recent acquisition in the field of LPG of Lampogas, which came about thanks to the capital increase subscribed by Italmobiliare, the new shareholder of Autogas Nord.

Our slogan “Tradition and Innovation” summarises our vision of a company that is sound, reliable and attentive to respecting values, but at the same time looks towards the future and is focussed on investing in the development of new technologies designed to improve the quality of life and preserve our environmental heritage.

ChairmanUmberto Risso

Managing Director Marco Roggerone

THIS THIRD EDITION OF THE SUSTAINABILITY REPORT IS AN OPPORTUNITY TO RENEW OUR GROUP’S COMMITMENT TO BRING THE GOALS CLOSER TO AND MORE COMPATIBLE WITH THE EXPECTATIONS OF OUR STAKEHOLDERS AND ILLUSTRATE THE PATH TAKEN DURING THESE YEARS OF GREAT CHANGE.

METHODOLOGY NOTE

STRUCTURE OF THE REPORT AND METHODOLOGY NOTE

Since our first sustainability report we have decided to apply GRI (Global Reporting Initiative) guidelines, a universally recognised standard of reporting, to ensure our report is comparable with those of other organisations. In 2016, the GRI published new Sustainability Reporting Standards, which have been used in this third edition.In particular the principle of materiality affirms that aspects causing significant impacts in economic, environmental and social contexts must be stated in the report, thereby allowing the material aspects reported to be identified and irrelevant topics to be excluded. For this edition, we thought it would be useful to make a direct comparison between the numerous company

departments, involving them in the process of reporting and sharing with them the goals of this decision.First of all we reworked and expanded on stakeholder mapping of the company and, at the same time, identified potentially significant issues based on what had emerged from the previous report and disclosures identified in the new GRI Standards. Therefore – in line with the principle of materiality – we carried out an internal survey, asking firstly the company departments and then management to give their opinion on the importance of the issues to be dealt with in the sustainability report. Every economic, environmental and social aspect was assessed in relation to the interest expected by the company and each category of stakeholder using a scale from 1 to 5 (where “1” was “irrelevant” and “5” “extremely relevant”).

INSTITUTIONS

SHAREHOLDERS

CUSTOMERS

TRADE ASSOCIATIONS

CULTURAL, SOCIAL AND

SPORTING ASSOCIATIONS

FINANCIALSYSTEM

COMPETITORS

EMPLOYEES AND COLLABORATORS

SUPPLIERS

LOCAL COMMUNITIES

Mapping of stakeholders

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GRUPPO AUTOGAS REPORT 2016/2018 METHODOLOGY NOTE GROUP PROFILE

THIS SECTION DETAILS THE STORY OF GRUPPO AUTOGAS, A STORY BASED ON VALUES, TRADITION AND INNOVATION, BETWEEN PAST AND FUTURE.

Waste

AtmosphericEmissions Use of

renewable energy

efficiency

Raw materials

Procurement and supply procedures

Diversity and equal opportunities

Creation and distribution

of value

Efficiency of the organisational

model

Support forsocial

responsibility

Employment

Training

Inspection andsafety of sites and equipment

Health and safetyof workers

Relationship and involvement of stakeholders

Consultation of local communities

Anti-corruption policies and codes

of conduct

Innovation

Presence and position on the market

Indirect economic impacts

Managementand certification

systems

IMPO

RTAN

CE FO

R GR

UPPO

AUT

OGAS

VERY

HIG

H

MEDIUM IMPORTANCE FOR THE STAKEHOLDERS

GROUP PROFILE ME

DIUM

VERY HIGH

From the results of the interviews and questionnaires, we arrived at an average score for each aspect. In this way we identified the issues located in the upper right square of the scatter plot, which were important results for creating the specific indicators in the sustainability report. The horizontal axis displays the stakeholders’ assessment, which was obtained from the average opinion expressed by the various company departments involved, who gave their opinion as “employee” stakeholders and as other categories in whose name they felt they could express an opinion. The vertical axis displays the assessment of the same issues by management,

which therefore expressed the direction of the Group on various issues. Each issue was assigned a colour to facilitate reading of the scatter plot. The issues with two colours cover several aspects. The key issues that achieved the highest score from the Group and stakeholders were health and safety of workers and inspection and safety of sites and equipment. Other significant issues, with a score of between 3 and 4, were training, employment, support for social responsibility projects, efficiency of the organisational model and the creation and distribution of value.

Issues: Governance Economic Environmental Social

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GROUP PROFILE GROUP PROFILE

ABOUT US

Today Gruppo Autogas is a leader in all LPG sectors, present throughout Italy with over 150,000 active customers in all sectors: domestic, industry, agriculture, transportation, trading and special products. The energy sector offering is completed by the new brands AGNLuce (electricity), AGNGas (natural gas), AGNE² (energy efficiency), AGNSolar (renewable energy), AGNe-DRIVE (electrical mobility).

The company GTS, which operates in the sectors of production and distribution of propellant, refrigerant and technical gases, is a company of European and international renown with 4 establishments (2 in Italy, 1 in Belgium and 1 in Romania), as well as management offices in Asia and Brazil and an efficient and flexible logistics network.

Verdenergia is the Group company involved in the production of electricity from renewable sources with photovoltaic systems and hydroelectric plants in Italy and abroad. Gruppo Autogas is also involved in the distribution of LNG gas to the end user in transportation and industrial sectors.

At the end of 2018 Gruppo Autogas acquired Lampogas Srl, an operation achieved thanks to the support of Italmobiliare, which acquired a stake in the new Group.

Total acquired a 50% stake in the company, enabling a development programme and making new acquisitions. Quiris, the Group’s holding company reacquired 50% of the capital from Total.

The story of Autogas began in 1958 with the distribution of LPG in cylinders.

From 2006, the Group expanded its activities to alternative and renewable energy, thereby covering all areas of the energy sector.

The new division Energy & Efficiency, dedicated to energy consultancy and audits, was born. The Group undertook internal reorganisation and diversified by specialising in different energy sectors, providing a complete offer that included LPG and LNG gases, energy efficiency and energy saving consultation services, electricity, natural gas and special products (pure gases).

Ten years later it had become the first Italian company to work in the LPG for heating market through the installation of tanks.

The Group continued expanding and evolving by introducing new services to the sector: special products and pure gases.

The Group expanded its scope of activities to Renewable Energy (beginning with the sector of photovoltaic systems) and the production of power from hydroelectric plants.

Since the sixties Gruppo Autogas has been controlled by a Milanese financial firm, from which Autogas Piemontese and Autogas Ligure demerged.

The rapidly growing Group enlarged its business by investing in the sectors of trading, transportation, special products and industrial customers.

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GRUPPO AUTOGAS REPORT 2016/2018

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GRUPPO AUTOGAS REPORT 2016/2018 GROUP PROFILE GROUP PROFILE

WHAT WE DO

A

B

H

D

F

E

DISTRIBUTION AND MARKETING OF GAS AND ELECTRICITY

A We work in all LPG sectors (for domestic, agricultural, industrial, transportation, trading use), handling about 250,000 tonnes of LPG a year

B Since 2015 we have been direct distributors of NATURAL GAS

C Since 2016 we have been direct suppliers of ELECTRICITY throughout Italy

D Through the company GTS we produce and

market internationally SPECIAL GASES for sprays, refrigeration and expanding propellants

E Since 2014 we have been working in the LNG sector providing solutions for the transport of trucks over land and transport by sea

PRODUCTION OF ELECTRICITY FROM RENEWABLE SOURCES

F Through the company VERDEENERGIA we are involved in producing electricity from RENEWABLE SOURCES (hydroelectric power plants and photovoltaic systems)

ENERGY EFFICIENCY AND SAVING SOLUTIONS

G We offer products and systems for reducing consumption and for ENERGY EFFICIENCY

H Since 2018 we have been working in the electrical mobility sector

providing dedicated solutions in both domestic situations (Wallbox) and business environments (charging points)

C

G

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GRUPPO AUTOGAS REPORT 2016/2018

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GRUPPO AUTOGAS REPORT 2016/2018 GROUP PROFILE GROUP PROFILE

GRUPPO AUTOGASNORTH-WEST AREAPiemonte (Piedmont)LiguraValle d’Aosta (Aosta Valley)

NORTH-EAST AREALombardia (Lombardy)VenetoEmilia RomagnaTrentino Alto AdigeFriuli Venezia Giulia

CENTRAL AREAToscana (Tuscany)UmbriaMarcheAbruzzoSardegna (Sardinia)

SOUTH AREACalabriaPuglia (Apulia)Sicilia (Sicily)

VERDENERGIAGenova, ItalyAosta, Valle d’Aosta (Aosta Valley)Abbadia, Toscana (Tuscany)Tirana, Albania

GTSGenoa, ItalyArqua’Polesine, ItalyGeraadsbergen, BelgiumBucharest, RomaniaIndustrial Centre, Aruja, BrazilBangkok, Thailand

LOCATIONS IN ITALYAND ABROAD

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GRUPPO AUTOGAS REPORT 2016/2018

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GRUPPO AUTOGAS REPORT 2016/2018 GROUP PROFILEGROUP PROFILE

ORGANISATIONAL MODEL

The organisational model shown below is for Autogas Nord, the principal subsidiary. The organisation of Gruppo Autogas for years had a network structure. Today Gruppo Autogas’s presence is guaranteed by 4 business units (North-West area, North-East area, Central area, South area), which ensures widespread coverage of Italy.

The organisation model is structured in such a way as to ensure that the customer has the right and reliable contact, thanks to the direct involvement of all members of staff.

QUIRIS BOARD OF GENERAL PARTNER

NORTH-WEST BU NORTH-EAST BU CENTRAL BU SOUTH BU

AUTOGAS NORD BOARD OF DIRECTORS VERDENERGIA BOARD OF DIRCTORSGTS BOARD OF DIRECTORS

CHAIRMAN

MD

ADVISORY BOARD

OPERATIONAL MANAGEMENT

TECHNICAL MANAGEMENT

EFFICIENCY MANAGEMENT

GAS & POWER MANAGEMENT

TRANSPORTATION MANAGEMENT

HOLDING STAFF DEPARTMENTS

Corporate legal - Marketing - Finance - HR - IT - Additional Purchases

MANAGEMENT CONTROL

CORPORATE STRUCTURE

Gruppo Autogas is present in Italy with numerous branches located throughout the country – from the Management Office in Genoa to the Registered Office in Volpiano (TO), as well as the many operational facilities in the North, Centre and South of Italy, and the islands.

Thanks to GTS and Verdenergia, the Group has expanded outside national borders and also strengthened its presence overseas.

LPG DISTRIBUTION

AUTOGAS NORD

Network of 10 subsidiary/investee companies in Italy

SIMILAR SERVICES AND SECTORS

AUTOGAS NORD

stake in: IPEM

GAS 6 - SovegasI.RO.P

GNL MedRete Italia

SPECIAL PRODUCTS SECTOR

GTS

with branches in Belgium, Romania,

Thailand and Brazil

ALTERNATIVE ENERGY

VERDENERGIA

with a stake in: R.C. Energia

Hydra Energia

OTHER

QUIRISIMMOBILIARE

QUIRIS

Gruppo Autogas actively participates in and is a member of several national and international organisations and associations with the aim of continuously improving performance with regard to safety, health, the environment and development in the sector to which it belongs. In particular, on the topic of sustainable development, it is a member of “Responsible Care”, the voluntary programme of the chemical industry based on implementing principles and behaviours concerning safety, health of employees and environmental protection. The Group is committed to pursuing the programme’s goals by involving all company departments. This important voluntary initiative is an ethical commitment to guaranteeing sustainable development. In 2013, the Group also adopted a Code of Ethics as a tool for self-regulation and for formalising the values to which the company, at all levels, aspires and on which the entire working activity is based. Within the Group, the facilities of the company GTS have achieved the ISO 9001:2015 certification both in Italy and in Romania, while Verdenergia has been ISO 9001:15 certified since 2016 and has the UNI CEI EN 11352:2014 certification (since 2017) for its ESCO services (energy services provided for the design, construction and running of plants and systems and for energy efficiency projects for third parties).

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GRUPPO AUTOGAS REPORT 2016/2018 GROUP PROFILE ECONOMIC SUSTAINABILITY

LOOKING TO THE FUTUREIn line with our slogan “Tradition and Innovation”, Gruppo Autogas is today a dynamic and flexible company which is always attentive to tangible values such as customer care, service efficiency and quality, safety and respect for the environment. Our objectives are:

ECONOMIC SUSTAINABILITY

ECONOMIC SUSTAINABILITY IS ACHIEVED THROUGH AN ABILITY TO GENERATE VALUE IN THE MEDIUM-LONG TERM. THE CONCEPT OF “VALUE” HAS A BROADER MEANING THAN THE TERM PROFIT.

TO CONTINUE TO GUARANTEE A HIGH STANDARD OF SERVICE TO OUR CUSTOMERS

TO INCREASE OUR PRESENCE IN ITALY, ALSO THROUGH NEW ACQUISITIONS

TO IMPLEMENT POLICIES FOR SAFETY AND RESPECT OF THE ENVIRONMENT

TO GUARANTEE THE CONTINUOUS TRAINING OF STAFF

TO DIVERSIFY OUR ACTIVITIES, LOOKING TO NEW SECTORS AND BUSINESS SEGMENTS

TO INVEST IN INNOVATIVE TECHNOLOGY, PRODUCTS AND PROCESSES TO ENSURE GROWTH AND DEVELOPMENT IN THE LONG TERM

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GRUPPO AUTOGAS REPORT 2016/2018

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GRUPPO AUTOGAS REPORT 2016/2018 ECONOMIC SUSTAINABILITY ECONOMIC SUSTAINABILITY

GROUP NFP PROGRESS

The year 2018 featured the purchase of the LPG branch of the company Alfa Gas S.r.l., the company Italgas Propano, and the companies GPL Alessandria (former Restiani) and GPL Tirreno (former Giove Gas). Merger through absorption operations were also implemented.

2012 20152013 20162014 2017 2018

Group NFP progress/Bank balance analyses (€/millions)

REVENUES

SUPPLIERSOPERATING COSTS FOR THE PURCHASE OF GOODS AND SERVICES

STAFFSALARIES, SOCIAL SECURITY CONTRIBUTIONS,SEVERANCE PAY, BENEFITS

STATE AND LOCAL INSTITUTIONSTAXES AND DUTIES

FUNDERS INTEREST PAYABLE

SHAREHOLDERS DIVIDENDS

CORPORATE SYSTEMRESERVES ANDAMORTISATION/DEPRECIATION

LOCAL COMMUNITY CHARITABLE DONATIONS,SPONSORING, SUPPORT FOR SOCIAL RESPONSIBILITY PROJECTS

PERFORMANCE ECONOMICA

Description of the distribution of valueadded to the stakeholders

Economic sustainability is achieved through an ability to generate value in the medium-long term. The concept of “value” has a broader meaning than the term profit. For this reason, if we look past the concept of profit and loss account and net worth and financial situation, which appear in the financial statements, determination of the “Value Added” generated enables the contribution of Gruppo Autogas to the various categories of stakeholders to be quantified numerically.

By reclassifying the income statement according to the “Value Added” method, the components of cost and revenue are located in a different position to that normally found in statutory financial statements. By expressing the “Value Added”, the resources can be identified by which individual factors of production, fundamental components in the production of goods and services, are remunerated.

2016

€ 223,215,066

€ 183,604,935

€ 19,097,629

€ 5,437,598

€ 1,297,735

€ 2,500,000

€ 18,181,419

€ 88,000

2017

€ 269,875,942

€ 228,260,950

€ 19,049,560

€ 1,907,110

€ 1,080,489

€ 2,500,000

€ 17,889,246

€100,000

2018

€ 313,889,751

€ 266,841,118

€ 20,216,172

€ 1,988,060

€ 952,894

€ 2,517,000

€ 17,554,101

€ 126,000

LOCAL COMMUNITY

STAFF

CORPORATE SYSTEM

SHAREHOLDERS

FUNDERS

STATE AND LOCAL INSTITUTIONS

0.3%

46.6%

40.5%

5.8%

2.2%

4.6%

-115.2

-49

-90.4

-45

-72.1

-44

-65

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GRUPPO AUTOGAS REPORT 2016/2018 ECONOMIC SUSTAINABILITY ENVIRONMENTAL SUSTAINABILITY

Suppliers play an essential role in the management of business, and in certain industry sectors directly affect performance and the services offered by the Group’s companies, for example, the services of transport, road and rail logistics as well as logistics for storage and handling of products. For this reason, it is essential to form strong, reliable relationships, always bearing in mind innovation and market conditions, in order to ensure sustainable and quality supply.

To optimise costs, the Group has defined standardised processes and drawn up framework agreements to encourage long-term relationships.

Suppliers are qualified and monitored periodically according to specific procedures created to ensure an effective and transparent purchase policy, the quality of the service offered to customers and the compliance to laws on matters of health and safet in the workplace, as well as environmental protection.

The qualification criteria vary according to the type of supplier. Most suppliers used by Gruppo Autogas have national scope (or international in the case of suppliers of raw materials) and are managed centrally by the main Supply office.

Local suppliers are instead used for secondary transport (distribution to the end customer) for the LPG business and for the maintenance of small tanks.

During 2018 a tender process was implemented and concluded to modernise the Group’s multi-purpose printer fleet in order to optimise electricity consumption and use of consumables. A local supplier (in Genoa) was identified to provide the service throughout Italy, which will be able to guarantee its “green” credentials based on: a considerable reduction in CO2 emissions (-11%) during the printing process and a considerable reduction in energy consumption (-24%).

OUR SUPPLIERS

THE CARE OF AND RESPECT FOR THE ENVIRONMENT ARE FUNDAMENTAL VALUES FOR GRUPPO AUTOGAS, WHICH HAS ALWAYS BEEN COMMITTED TO REDUCING ITS IMPACT AND TO RESEARCH AND DEVELOPMENT OF INNOVATIVE AND ECO-FRIENDLY SOLUTIONS.

ENVIRONMENTAL SUSTAINABILITY

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ENVIRONMENTAL SUSTAINABILITY

22

ENVIRONMENTAL SUSTAINABILITY

The Group’s energy consumption is due to the following activities:• Diesel, for the movement of company vehicles• Electricity, drawn from the grid for operating electrical and electronic equipment, lighting, air-conditioning, machinery and the facilities of structures belonging to companies in the Group • Methane and LPG, for heating systems and transportation

The care of and respect for the environment are fundamental values for Gruppo Autogas, which has always been committed to reducing its impact and to research and development of innovative and eco-friendly solutions.

Since we began our initial activity of marketing LPG, a clean, efficient fuel that contributes to reducing emissions, we have invested a great deal in the development of new business segments concerning renewable energy and energy efficiency solutions in line with the European Commission’s climate and energy package.

Over the three-year period in review, traditional lighting was replaced with LED lighting in the carport roofs of roadside charging points, and the energy audit surveys of our structures to identify any areas for improvement continued.

In 2018 a department was established, which is dedicated to electrical vehicle charging services in homes and companies, thereby intensifying the development of “green” economic activities.

SUSTAINABLE DEVELOPMENT,CONSUMPTION AND ENERGY PRODUCTION

DIESEL

METHANE

LPG

ELECTRICITY PURCHASED

TOTAL

2016

1,143,000 litri / 40,663 GJ

4,500.00 mc / 155 GJ

220,000 litri / 5,725 GJ

2,001 MWh / 7,204 GJ

53,747 GJ

2017

1,119,000 litri / 39,809 GJ

4,500.00 mc / 155 GJ

220,000 litri / 5,725 GJ

2,050 MWh / 7,380 GJ

53,069 GJ

2018

1,106,000 litri / 39,346 GJ

4,500.00 mc / 155 GJ

220,000 litri / 5.725 GJ

2,091 MWh / 7,528 GJ

52,754 GJ

Energy consumption

CONSUMPTION AND ENERGY PRODUCTION

Compared to the three-year period 2013/15, we have reduced our energy consumption of both diesel fuel and electricity by investing in the energy efficiency of our facilities. In addition, over the past few years we have considerably increased the production of green energy by constructing and purchasing new plants.

Through Verdenergia, a Group company since 2008, electricity has been produced from renewable sources.

The scope of Verdenergia’s activities range from constructing photovoltaic plants to producing power from hydroelectric power stations, with numerous

plants installed in many power stations located both in Italy and abroad. The installed capacity of hydropower and photovoltaic power has increased overall in the three-year period thanks to the development of two new hydro projects, ‘Moyenne’ of 500 kW and ‘Abbadia San Salvatore’ of 525 kW, passing from 3.9 MW to 5 MW of installed power, which corresponds to an annual expected production of approximately 11,00,000 kWh. Through the subsidiary Hydra Energia, in 2017 Verdenergia took over 22 hydroelectric power stations in Albania with a total installed capacity of approximately 30 MW and an average annual production of 90,000,000 kWh.

2016

2018

2017

34,953,795 KWh / 126,187 GJ7,600,000 KWh / 27,437 GJ

103,622,341 KWh / 374,088 GJEnergy produced from renewable sources

100000

80000

60000

40000

20000

0

2012 20152013 20162014 2017 2018

Production of energy – MWh/year MWh/year

104117494 10133 7600

34954

103622

Energia Verde (Green Energy) is the logo used for the supply of energy from renewable sources

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GRUPPO AUTOGAS REPORT 2016/2018 ENVIRONMENTAL SUSTAINABILITY SOCIAL SUSTAINABILITY

ATMOSPHERIC EMISSIONS

With regard to atmospheric emissions, the Group’s activities with the greatest impact are connected to the movement of vehicles, indispensable for distributing LPG (tankers), and the movement of agents in the sales network. The nature of this type of traffic means that it is extremely difficult to reduce. For this reason, our possibilities for taking action and our commitment are focussed on optimising the distribution and logistics network through the exchange of storage facilities with competitors and the careful planning of customer refuelling in particular areas.

In order to reduce impact and optimise resources, from 2018 we also launched investments for over €880,000 in the distribution sector, renewing the vehicle fleet and the equipment used for invoicing the potential sale.

With the aim of improving efficiency and reducing environmental impact, we have also decided to progressively reduce the number of company vehicles and increase the number of long-term rentals (over 55% of company vehicles), which ensures a constant renewal of vehicles in service, thereby guaranteeing the best environmental performance.

WASTE

The Group’s activities have minimal impact with regard to producing waste, which are disposed of separately according to set procedures and based on their origin (special and hazardous) and destination (disposal, recovery, recycling).

CARS AND OTHER COMMERCIAL VEHICLES

E0 3

2

8

14

28

27

129

211

E1

E2

E3

E4

E5

TANKERS

2

6

95

E1

25

8

38

16

E3

E4

E5

E6

E2

Composition of the company vehicle fleet

CONTRIBUTING TO THE WELLBEING OF THE COMMUNITYALLOWS VALUE TO BE CREATED OVER TIME FOR THE PEOPLEAND LOCAL AREAS.

SOCIAL SUSTAINABILITY

E6

27

GRUPPO AUTOGAS REPORT 2016/2018

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GRUPPO AUTOGAS REPORT 2016/2018 SOCIAL SUSTAINABILITY SOCIAL SUSTAINABILITY

HUMAN RESOURCES

EMPLOYEES

2016

2017

2018

YEAR

EMPLOYEES ACCORDING TO GEOGRAPHIC AREA

HEAD OFFICE NORTH WEST NORTH EAST CENTRE SOUTH ROMANIA

FREELANCERS

2016

2017

2018

YEAR

2016

2017

2018

YEAR

95

153

228

TOTAL

348

338

365

TOTAL

EMPLOYEES ACCORDING TO AGE

Staff profile

TRAINING

SAFETY

Training is an important activity for the Group since it is geared towards developing and implementing individual professional skills and towards cross-cutting topics aimed at different positions such as safety and prevention.

At the end of 2018 the Group’s workforce was composed of 593 resources, of which 365 were employees and 228 freelancers. Employees, 93.4% of whom have a permanent contract, benefit from integrated health and social care through registration to dedicated insurance funds.

The topic of health and safety in the workplace is fundamental to us as it is inextricably linked to the wellbeing of workers and the quality of services. The type of products stored and handled requires particular attention from the point of view of both site and equipment efficiency, and from the point of view of the staff engaged in activities.

The Group owns warehouses classified as a Major Incident Hazard sites and therefore subject to the “Seveso III (Legislative Decree 105/2015)” Directive. The organisation of the company and production is based on an Integrated Safety Management System according to OHSAS 18001 standards and is aimed at guaranteeing a high level of protection of people and the environment, with a view to continual improvement.

In order to reduce risks in the workplace, in addition to providing training, information and instruction activities for staff the Safety Management System includes specific procedures for the control and maintenance of plants and equipment and the regular calibration of measurement equipment and instruments.

INFORMATION TRAINING EDUCATION

2016

2017

2018

288

292

292

208

208

208

288

288

288

Details of hours of safety and prevention training

Calculation of accident rates based on International Labour Organization (ILO) instructions.

NUMBER OF ACCIDENTS

FREQUENCYRATE

LEVEL OF SERIOUSNESS

2016

2017

2018

4

3

6

1.54

1.18

2.29

160.33

27.43

118.83

Men MixedWomen

25

27

31

18

21

26

7

6

5

MANAGERS

79

OFFICE STAFF

147

140

164

64

59

85

83

81

39

39

40

36

38

40

3

1

WORKERS

48

41

41

47

40

39

1

1

2

SALES

71

68

66

71

68

66

DRIVERSTOTAL

348

338

365

18

23

23

DIRECTORS

16

20

19

2

3

4

AGENTS/CARRIERS

95

97 95 72 39 14

153

35 102 88 64 35 14

228

50

31

103 93 70 35 14

2016

2017

2018

YEAR

348

338

365

TOTAL

13

12

9

<30

7

7

7

6

5

2

215

207

236

30-50

149

143

166

66

64

70

120

119

120

>50

96

96

102

24

23

18

28

GRUPPO AUTOGAS REPORT 2016/2018 SOSTENIBILITÀ SOCIALE

COMMUNITY PROJECTSThe Group’s commitment to value creation for stakeholders is pursued in the local communities in which we work through projects and initiatives of different scope, which are carried out independently or in partnership with local and national associations and businesses.

In 2015 we began working with FAI, which we support as a Corporate Golden Donor. Furthermore, our support is focussed on being the main sponsor of the project “Mattinate FAI d'Inverno” (FAI Winter Mornings): throughout Italy FAI delegations organise a week of guided tour held by “Apprendisti Ciceroni” (Apprentice Guides), specially trained students who accompany school pupils in discovery of lesser known places that are not often open to the public. In addition, from 2017, the training programme was enriched with investigations, games and a prize-winning contest linked to environmental sustainability and energy saving topics.

Another collaboration in which Gruppo Autogas has been involved for years is “Il Porto dei Piccoli”, which is aimed at children in hospital and their families, offering support and consultation services through different activities inside and outside the hospital.

Over the past three years we have also initiated, through the association Il Porto dei Piccoli Onlus, educational and creative workshops for primary schools to increase knowledge of energy, production methods and impacts.

To conclude the course, the children were invited to visit our warehouse in Cogoleto (GE). Our presence in the areas in which we work is also exemplified by our support for numerous cultural, sporting and social events and initiatives.

2016

2017

2018

88,000

100,000

126,000

Expenses for projects that benefit local communities

50,000 100,000 150,000 200,000

3130

APPENDICEGRUPPO AUTOGAS REPORT 2016/2018

GENERAL INDICATORS GRI STANDARD PAGE

ORGANISATION PROFILE

Organisation nameHead office

102-1102-3

Front andback cover

Countries in which the organisation operates 102-4 12-13

Activities, brands, products and services 102-2 8-11

Ownership structure and legal status 102-5 14

Markets served 102-6 10-13

Information on employees and other workers 102-8 26

Supply chain 102-9 20

Significant changes in the organisation 102-10 4, 8-9

External initiativesMemberships and associations

102-12102-13

14-28

STRATEGY

Declaration of management 102-14 4

ETHICS AND INTEGRITY

Values, principles, standards, rules of conduct 102-16 4, 14, 16

GOVERNANCE

Structure of governance 102-18 15

INVOLVEMENT OF STAKEHOLDERS

Mapping of stakeholdersIdentification and selectionMethod of involvement

102-40102-42102-43

5

Key issues 102-44 6

Collective bargaining agreements 102-41 26

REPORT PROFILE

Entities included in the consolidated financial 102-45 14

Contents of the report and scope 102-46 5-6

Material topics 102-47 6

Reporting period 102-50 Front cover

GRI contents 102-55 31

SPECIFIC INDICATORS

ECONOMIC ASPECTS

Economic performance 201 18

Directly generated and distributed economic value 201-1 18-19

Indirect economic impacts 203 23-28

Procurement practices 204 20

ENVIRONMENTAL ASPECTS

EnergyEnergy consumption within the organisationReduction of energy consumption

302302-1302-4

22-23

Atmospheric emissions 305 24

Waste 306 24

SOCIAL ASPECTS

EmploymentBenefits

401401-2

26

Health and safety in the workplaceAccidents

403403-2

27

Training 404 27

Local community 413 27-28

GRUPPO AUTOGAS

MANAGEMENT OFFICEVIA D’ANNUNZIO 2/7516121 GENOVA (GE)T. +39 010/545891F. +39 010/566071autogas.ge@gruppoautogas.com REGISTERED OFFICEVIA AMALFI 610088 VOLPIANO (TO)T. +39 011/9884952F. +39 011/9881367autogas.to@gruppoautogas.com

FREEPHONE NO.800.80.81.80

WEBSITEwww.gruppoautogas.com