Grs customer conf pos focus group

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6/15/22 1 Product Focus Group POINT-OF-SALE

Transcript of Grs customer conf pos focus group

Page 1: Grs customer conf pos focus group

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Product Focus GroupPOINT-OF-SALE

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Future of POS

What is the Future of our POS Solutions?

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Future of POS

What we’ve got going for us:• Very robust features• In-depth specialized understanding of our niche (pizza / coffee)• Tons of experience / wide variety of clients• Strong integrations

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Future of POS

What we want to achieve:• Retain our strong feature set • Refresh our user interfaces• Simplify repetitive product line• Lower the cost of ownership• Make “DIY” installs easier• Meet customer demand for new technology

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Future of POS Our Tablet Strategy!

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Future of POS

For Pizza:• Building on FireFly platform – most robust features & modern architecture• Adding “Best of” DT & VL• New frontend user interface designed for tablet

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Future of POS

For Coffee:• Building on CSM V3 platform• Frontend UI Looks very similar• Optimized for tablet• Some shared screens across both tablets

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Future of POS

Tablet FYI:• Android or iPad• Mount or Mobile• Server still in store• Hosted / cloud maybe?• Mix & Match traditional stations

Tablets – iPad & Android

Traditional Server / Wkstn.

More Traditional Stations Printers – Ethernet

or to trad. stations

Self Serve Kiosk

Cash Drawer –Printer Driven

Wired /wireless network

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Your Input In This Session:• Tablet Plan• Tablet phased development• Is cloud / hosted important?• Other big-picture POS desires• Break outs – by product – for details

Future of POS

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Phase 1• Counter Orders• Pizza & Coffee• Employee Clock in

Future of POS

Phase 1B• Phone Orders• Customer lookup

Phase 2• Delivery Dispatch• Driver Mgmt

Phase 3• Table Service• Addt’l functions

Phase 4• More advanced features• Mobile mode