Growing your PM Leadership Tool Kit€¦ · Growing your PM Leadership Tool Kit Connie Plowman, PMP...
Transcript of Growing your PM Leadership Tool Kit€¦ · Growing your PM Leadership Tool Kit Connie Plowman, PMP...
8/20/2015
PM Leadership Track 20-Aug-2015 1
Growing your PM Leadership Tool Kit
Connie Plowman, PMP20 August 2015 1
22
Leadership and
Learning are
indispensable to
each other.
- John F. Kennedy
LEADERSHIP
8/20/2015
PM Leadership Track 20-Aug-2015 2
3
My Leadership Journey
3
Organizational Leader
Education Leader
Volunteer Leader
Cadence Management
Corporation (COO)
IBM CorporationInterim Executive
Director,
Portland Community
College (PCC),
CLIMB Center for
Advancement
Part-time Instructor
for PM classes
Project
Management
Institute (PMI)
Job Seekers
Groups / Mentor
44
1998
Joined PMI
Chapter President (1 year)
PMP Certified
Chapter Past President (1 year)
PMI Professional Awards Program MAG (Extended)
PMI Leadership Master Class Graduate (1 year)
Leadership Institute Advisory Group (LIAG) (2 years)
Region 1 Mentor (2 years)
PMI Professional Awards ProgramMAG (4 years)
VP Certification(3 years)
Chapter President-Elect (1 year)
PMI Chapter MAG(2 years - Current)
Continue to serve on numerous committees, task force groups, mentor, and speaker.
Connie Plowman, PMP
PMI Volunteer Leader
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
MAG = Member Advisory Group
My PMI Leadership & Learning
8/20/2015
PM Leadership Track 20-Aug-2015 3
5
75% of organizations rank
project manager leadership
skills as most important for
the successful navigation of
complexity in projects.
—Pulse of the Profession®
In-Depth Report: Navigating
Complexity, 2013, PMI
Today’s PM must be a LEADER
Today’s PM must
understand BUSINESS
Today’s PM must be a
CONTINUOUS LEARNER
Today’s PM must be
committed to the
PROFESSION
Today’s PM must have extensive
EXPERIENCE
Today’s PM isin the
“PEOPLE BUSINESS”
Decision maker, lead by example, have integrity
Strategic thinker, company goals
Skills training, ongoing education
PMI Certification: PMP®, CAPM®
Different size projects& complexity
Stakeholders, project teams, communicator
Goal setting, results driven, be accountable
Finance, customer & internal needs
PM terminology,PM best practices
Program Mgmt, Agile, other PMI certifications
Virtual teams, global projects
Motivate,inspire, reward and recognize
Ask questions, active listener, follow-through
Industry, market Sales skills,continuous improvement
Industry and technicalcertifications
Diversity in viewpoints, backgrounds, teams, cultures
Relationship builder,influencer, getbuy-in
Project leader and business leader
Competition, trends
Project close-out: use Lessons Learned
Volunteer projects, contribute your expertise
Proven success on projects and teams
Maximize everyone’s strengths
Today’s Project Manager
Core Competencies
People
Leadership
Business
Experience
AT A GLANCE
What Project Managers
need today to be
successful
PASSION
People
Experience
Certification
Knowledge
Business
Leadership
8/20/2015
PM Leadership Track 20-Aug-2015 4
7
Remember. . . .
Titles don’t make
leaders.
Actions do.
- Unknown
8
Today’s Focus
StrategyStrategy ActionAction ResultsResults
Seeing the organization,
as it is today, but also
what it could be.
Communicating,
deciding, leading,
managing thru change.
Commitments,
empowering, inspiring,
making things happen.
8/20/2015
PM Leadership Track 20-Aug-2015 5
9
Chat Room Exercise
In your opinion, what does being a leader mean to you? (In 2 or 3 words)
10
Topics
• Strategic Business Model
• Core Values
• 3-Box Approach to Leadership
• Leadership Skills
StrategyStrategy
8/20/2015
PM Leadership Track 20-Aug-2015 6
11
Core Values
Vision
Mission
Strategic Goals
Objectives
Strategic Business Model
How do we do business?
How do we conduct ourselves?
Who are we?
Where do we want to go?
Why do we exist?
What is our fundamental purpose?
What will we accomplish over the next 3-5 years?
What are our long-term goals?
What is our tactical plan to achieve the goals?
(short-term objectives, action-driven,
measurable)
Str
ate
gic
1212
Leadership is
about CORE
VALUES
What are the core
values of your
organization?
8/20/2015
PM Leadership Track 20-Aug-2015 7
13
“PMI's Core Values are enduring and are guiding principles upon which we act.”
Source: http://www.pmi.org/About-Us/About-Us-Core-Values.aspx
At PMI, we believe in:
14
BOX 1
Manage
the
PRESENT
Selectively
forget the
PAST
Create
the
FUTURE
BOX 2 BOX 3
3-Box Approach to LEADERSHIP
Improving the
performance of our
core business
Learning from our
mistakes, missed
opportunities, and
letting go
Truly innovative and
could fundamentally
change our business
Source: HARVARD BUSINESS REVIEW. January–February 2011 Issue: "The CEO’s
Role in Business Model Reinvention" by Vijay Govindarajan and Chris Trimble
8/20/2015
PM Leadership Track 20-Aug-2015 8
15
Assess your Leadership Skills
16
Take Online Assessment
• Know your strengths
• Know the strengths of your
team
• Learn how to work with
these strengths
• “Self-confidence cannot be
built if we focus only on our
weaknesses.”
8/20/2015
PM Leadership Track 20-Aug-2015 9
17
Executing
Leader
Influencing
Leader
Relationship
Building
Leader
Strategic
Thinking
Leader
Helps the
team reach a
much broader
audience
Has the ability
to connect and
collaborate
Keeps us
focused on
what “could be”
Knows how to
make things
happen
What kind of leader are you?
Source: Strengths Based Leadership by Tom Rath and Barry Conchie
18
Executing
Leader
Influencing
Leader
Relationship
Building
Leader
Strategic
Thinker Leader
Achiever Maximizer Harmony Input
Focus
My top 5 strengths
Input
Achiever
Maximizer
Focus
Harmony
Question: What are your
leadership strengths?
My Leadership Assessment Results
8/20/2015
PM Leadership Track 20-Aug-2015 10
19
Team Building ExerciseFor the Project Team:• Get StrengthsFinder 2.0 book
• Take an assessment of your strengths
• Consider having the entire team do assessment
• Map your team’s strengths and share
For your Direct Reports:• Get Strengths-Based Leadership book
• Take the assessment of your strengths as a leader
• Map the strengths of your team
• Share as a team
20
Topics
• Communication (Walk the Talk)
• Level 5 Leaders
• Leading vs Managing
ActionAction
8/20/2015
PM Leadership Track 20-Aug-2015 11
21
Ask Yourself:
Does this decision move the business forward? Does this
action move the business forward?
Does this behavior show that I am a leader?
22
Communications
Remember: Email is 1 way communication
Do you have an email rule?
8/20/2015
PM Leadership Track 20-Aug-2015 12
23
Communicating as Leaders
• First impressions matter.
• Watch your words – each one is important.
• Communicate on a “need to share” basis.
• If you can’t share, say so.
• Ask questions.
• Step away from the keyboard.
Your communication impacts others.
24
“Show me the evidence”
• As leaders, have fact-based discussions
• Ask for the facts that supports a statement
• Focus on facts, not feelings
8/20/2015
PM Leadership Track 20-Aug-2015 13
25
The Key to being a Leader
26
The Key to being a Leader
Do What You Say You Will Do
8/20/2015
PM Leadership Track 20-Aug-2015 14
27
As a leader, how well do youcommunicate?
Ask yourself:
28
BOX 1
Manage
the
PRESENT
Selectively
forget the
PAST
Create
the
FUTURE
BOX 2 BOX 3
3-Box Approach to Managing Change
Improving the
performance of our
core business
Learning from our
mistakes, missed
opportunities, and
letting go
Truly innovative and
could fundamentally
change our business
Source: HARVARD BUSINESS REVIEW. January–February 2011 Issue: "The CEO’s
Role in Business Model Reinvention" by Vijay Govindarajan and Chris Trimble
8/20/2015
PM Leadership Track 20-Aug-2015 15
29
Chat Room Exercise
Leading change is
about
___________.
(In 1 or 2 words)
30
Vision Skills Incentive Resource Action
Plan
CHANGE+ + + + =
x Skills Incentive Resource Action
Plan
Confusion+ + + + =
Vision x Incentive Resource Action
Plan
Anxiety+ + + + =
Vision Skills x Resource Action
Plan
Gradual Change+ + + + =
Vision Skills Incentive x Action
Plan
Frustration+ + + + =
Vision Skills Incentive Resource x False Start+ + + + =
Equation for Change
Source: LinkedIn -- www.linkedin.com
8/20/2015
PM Leadership Track 20-Aug-2015 16
31
• Jim Collins
• 5 years of research
• Goal: To understand what enabled
companies to transform from
“Good” to “GREAT”
• Breakthrough followed by
outstanding, sustained results
Published in 2001
www.jimcollins.com
Good to GREAT. The Book.
32
The FLYWHEEL EFFECT – How it works together
Disciplined People
Disciplined Thought
Disciplined Action
Level 5 LeadershipFirst Who, Then What
Confront the Brutal FactsHedgehog Concept
Culture of DisciplineTechnology Accelerators
Good to GREAT Principles & Stages
Source: Good to Great by Jim Collins
8/20/2015
PM Leadership Track 20-Aug-2015 17
33
Disciplined People
Level 5 Leaders
34
Disciplined People
Good to Great
Project Management
Applying Level 5 Leadership to Project Management
8/20/2015
PM Leadership Track 20-Aug-2015 18
35
Characteristics to look for:
• Shares the core values.
• Does not need to be managed.
• Desires to be the BEST.
• Knows the difference between a job and a responsibility.
• If this were a hiring decision, and knowing what you know now,
would you make the same hiring decision?
How do you know if you have the right people on your leadership bus?
Source: Good to Great by Jim Collins
36
Good is the
enemy of GREAT.
8/20/2015
PM Leadership Track 20-Aug-2015 19
37
What are the differences between a Leader and a Manager?
38
LEADER MANAGER
Creates the strategy Transforms strategy into action
Communicates and delivers the vision Follows the vision
Mentors and coaches Trains
Asks why Asks what
Plans long term Plans short term
Looks into the future Works in the present
Motivates and inspires Administers and controls
Focuses on people Focuses on systems and processes
Aligns people Organizes people
Encourages and embraces change Implements change
Do you lead or do you manage?
Be moving in this direction!
8/20/2015
PM Leadership Track 20-Aug-2015 20
39
Topics
• Aligning Expectations
• Setting Objectives
• Commitments and Accountability
ResultsResults
40
Align Expectations
Here is what you can expect from me as your Project Manager.
What should I expect from you as a Team Member?
What are yourexpectations of each other, as Team Members?
1 1 1
2 2 2
3 3 3
More… More… More…
Is there anything else I should consider?
Here are some additional thoughts….
Is there anything else we should consider?
8/20/2015
PM Leadership Track 20-Aug-2015 21
41
SAMPLE
Use in any team setting
ONE PAGE.
Document is signed by everyone. Posted for ease of reference.
42
S.M.A.R.T. Goals
• Specific
• Measurable
• Attainable
• Realistic
• Timely
Set Objectives
8/20/2015
PM Leadership Track 20-Aug-2015 22
43
One final thought on Leadership
Accept responsibility for your actions.
Be accountable for your results.
Take ownership of your mistakes.
44
Summary/Next Steps
• Leadership Action Plan
• Forum for Ongoing Dialogue
• Wrap-up, Closing Remarks
8/20/2015
PM Leadership Track 20-Aug-2015 23
45
• What are 3 things that you are going to do on your leadership journey?
• Some ideas to consider. . . .
Your Action PlanTo Do
Step 1: Send Connie a
LinkedIn invitation
46
Leadership Word of the Day
Leadership Quotes
Management Tip of the Day
Motivational Quotes
Inspirational Quotes
What leadership idea jumpstarts your day?
Start your Day!
8/20/2015
PM Leadership Track 20-Aug-2015 24
Today’s PM must be a LEADER
Today’s PM must
understand BUSINESS
Today’s PM must be a
CONTINUOUS LEARNER
Today’s PM must be
committed to the
PROFESSION
Today’s PM must have extensive
EXPERIENCE
Today’s PM isin the
“PEOPLE BUSINESS”
Decision maker, lead by example, have integrity
Strategic thinker, company goals
Skills training, ongoing education
PMI Certification: PMP®, CAPM®
Different size projects& complexity
Stakeholders, project teams, communicator
Goal setting, results driven, be accountable
Finance, customer & internal needs
PM terminology,PM best practices
Program Mgmt, Agile, other PMI certifications
Virtual teams, global projects
Motivate,inspire, reward and recognize
Ask questions, active listener, follow-through
Industry, market Sales skills,continuous improvement
Industry and technicalcertifications
Diversity in viewpoints, backgrounds, teams, cultures
Relationship builder,influencer, getbuy-in
Project leader and business leader
Competition, trends
Project close-out: use Lessons Learned
Volunteer projects, contribute your expertise
Proven success on projects and teams
Maximize everyone’s strengths
Today’s Project Manager
Core Competencies
People
Leadership
Business
Experience
AT A GLANCE
What Project Managers
need today to be
successful
PASSION
People
Experience
Certification
Knowledge
Business
Leadership
48
What is your favorite
leadership book?
Leaders
are
Readers
8/20/2015
PM Leadership Track 20-Aug-2015 25
49
1. You are ALL Leaders – LinkedIn to each other!
2. “Discover, Learn and Connect” on projectmanagement.com
3. Read a book on Leadership
4. Start your day with a Leadership Word (and practice it!)
5. “Walk the Talk” - demonstrate leadership characteristics – daily!
6. Talk with other leaders
7. Take some leadership training (classes, conferences, online, etc.)
8. Look for leadership opportunities – volunteer!
9. Do a timeline of your leadership journey
10. Consider the Shared Expectations or StrengthsFinder exercise with your team(s)
MOST IMPORTANT – Get a Mentor!
Top 10 List for adding to yourLeadership Tool Kit
Pick 1 or 2 ideas – and do them!
50
� Focus
� A plan
� An investment in TIME
Consider: Take 10 minutes a day
Next Steps – What’s Needed
8/20/2015
PM Leadership Track 20-Aug-2015 26
51
Today’s Focus
StrategyStrategy ActionAction ResultsResults
Seeing the organization,
as it is today, but also
what it could be.
Communicating,
deciding, leading,
managing thru change.
Commitments,
empowering, inspiring,
making things happen.
52
“Whether you
realize it or not,
you have the
power to be
successful.”– David Cottrell
8/20/2015
PM Leadership Track 20-Aug-2015 27
53
QUESTIONS?
CONNIE PLOWMAN, PMP
PMI email: [email protected]
Personal email:[email protected] See you on LinkedIn!
Thank you for your Leadership
54
How to Claim your PDU?• All eligible live webinar attendees will receive 1 PDU
automatically.
• All members watching the recorded session will also
receive your PDUs automatically.
• Please allow 10 – 14 business days for PDUs to reflect on
your transcript.
• If you did not receive your PDU or have any questions on
PDU claims, please contact [email protected]
• For any other queries, please contact