GROWING YOUR MICRO ONLINE BUSINESS TO THE NEXT LEVEL · 1.3% - 2.5% per paid transaction 0.6% -...

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GROWING YOUR MICRO ONLINE BUSINESS TO THE NEXT LEVEL

Transcript of GROWING YOUR MICRO ONLINE BUSINESS TO THE NEXT LEVEL · 1.3% - 2.5% per paid transaction 0.6% -...

Page 1: GROWING YOUR MICRO ONLINE BUSINESS TO THE NEXT LEVEL · 1.3% - 2.5% per paid transaction 0.6% - 0.8% per paid transaction Auto transfer next business day or weekly RM 1,500 one-off

GROWING YOUR MICRO ONLINE BUSINESS TO THE NEXT LEVEL

Page 2: GROWING YOUR MICRO ONLINE BUSINESS TO THE NEXT LEVEL · 1.3% - 2.5% per paid transaction 0.6% - 0.8% per paid transaction Auto transfer next business day or weekly RM 1,500 one-off

Our Investors:

Billplz is a payment platform.

The platform provides payment services for merchants to pay and get paid fastest, at the lowest cost possible.

Today, Billplz collects RM2.5 million daily for 1,600 daily active merchants. And annual revenue grew 3x for the last 3 consecutive

years.

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Our Investors:

Some interesting data from May 2019:

700,000 transactions

Avg. 23,000 daily transactions

RM 80 million in transaction value

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Our Investors:

Some of our top merchants include:

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BILLPLZ SERVICES FOR MERCHANTS

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BILLPLZ SERVES ALL KIND OF BUSINESS SIZESSTANDARD

Paym

ent M

etho

ds

Online Banking

FPX B2CFPX B2BSettlement SpeedActivation Fee

Card & Wallet

PayPalSettlement SpeedActivation Fee

VISA/Mastercard Credit CardVISA/Mastercard Debit CardSettlement SpeedActivation Fee

Boost e-WalletSettlement SpeedActivation Fee

SMS

Bank Account Verification

PayoutSettlement Speed

Account Statement Retrieval

Account Reactivation

Opt

iona

l

PREFERRED PRIORITY

RM 1.50 per paid transactionN/A

Auto transfer next business day, except FridayFREE

PayPal Standard Process

FREE

1.3% - 2.5% per paid transaction0.6% - 0.8% per paid transaction

Auto transfer next business day or weeklyRM 1,500 one-off

FREEAuto transfer next business day

RM 1,500 one-off

RM 0.30 per SMS request

RM 0.30 per API request

RM 1.50 per paid transactionAuto transfer next business day, except Friday

RM 50 per request

RM 100 per request

RM 0.50 per paid transactionN/A

Auto transfer next business day, except FridayRM 1,500 per month

RM 0.30 per SMS request

RM 0.30 per API request

RM 0.50 per paid transactionAuto transfer next business day, except Friday

FREE

FREE

RM 0.50 per paid transactionRM 1.00 per paid transaction

Real-timeRM 18,000 per year

PayPal Standard Process

FREE

1.3% - 2.5% per paid transaction0.6% - 0.8% per paid transaction

Auto transfer next business day or weeklyFREE

FREEAuto transfer next business day

FREE

All fees are subjected to 6% SST

Support Online Account Manager

ULTIMATE

FREEFREE

Real-timeFREE

Finance Team FeeBookkeeping FeeAR Processing FeeAP Processing FeePayroll Processing FeeTax Preparation FeeMonthly Management Report FeeAudited Annual Report FeeCompany Secretary Fee

FREE

FREE

FREEAuto transfer next business day, except Friday

FREE

FREE

PayPal Standard Process

FREE

FREEFREE

Auto transfer next business day or weeklyFREE

FREEAuto transfer next business day

FREE

Not available RM18,000 per year or 15% of annual revenue, whichever is higher

Com

plia

nce

https://www.paypal.com/my/webapps/mpp/paypal-seller-fees
https://www.paypal.com/my/webapps/mpp/paypal-seller-fees
https://www.paypal.com/my/webapps/mpp/paypal-seller-fees
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Ahmad Zakwan Bin Mohamad Sharif

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WHAT IS A MICRO SIZED BUSINESS?

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Less than RM 300k in annual revenue

OR

Less than 5 employees

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Less than RM 300k in annual revenue

OR

Less than 5 employees

RM 3m to RM 20m in annual revenue

OR

30 to 75 employees

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BRING IN MORE MONEY!

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WHAT WILL BE COVERED IN THIS WORKSHOP?

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Marketplaces

Merchandise Payment

Websites & Platforms Gateways & Platforms

ONLINE BUSINESS BASIC ECOSYSTEM

Delivery

Fulfilment

Warehouse

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Marketplaces

Merchandise Payment

Websites & Platforms Gateways & Platforms

ONLINE BUSINESS BASIC ECOSYSTEM

Delivery

Fulfilment

Warehouse

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Marketplaces

Merchandise Payment

Websites & Platforms Gateways & Platforms

ONLINE BUSINESS BASIC ECOSYSTEM

Delivery

Fulfilment

Warehouse

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KEEP EVERYTHING RECORDED & BE IN COMPLIANCE

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KEEP EVERYTHING RECORDED & BE IN COMPLIANCE

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KEEP EVERYTHING RECORDED & BE IN COMPLIANCE

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KEEP EVERYTHING RECORDED & BE IN COMPLIANCE

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WHAT, WHY, HOW TO RECORD?

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WHAT, WHY, HOW TO RECORD?Communication Operating Flow

Money In

Money Out

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Communication Operating Flow

Money In

Money Out

WHAT, WHY, HOW TO RECORD?

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Communication Operating Flow

Customers

Commercial Activities

WHAT, WHY, HOW TO RECORD?

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● Always rely on email (not WhatsApp, FB Messenger or verbal)

● Send follow-up emails

● Record team discussion - meeting minutes

COMMUNICATION

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● Use simple flow chart to record flows

● Define roles clearly

● Compile and label the modules/category

Operating flows

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Interest viaBillplz Dev Jam

Support

Prospect Sales

Prospect email to team?

To reply with questionnaire

Qualified lead?Follow up if needed

To provide info on Billplz & sign-up instruction

To store leads info for remarketing/telesales

To assign a KAMProspect answers the questionnaire

YES

NO

YES

NO

Prompt prospect to email team KAM to contact lead

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● Record every activity that requires money OR will bring in money

● Do in a one pager format

● Record the report of each activity and compile together with the commercial plan

Commercial Activities

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● Know who are your customers

● Ensure a simple KYC process is done

● Categorise the customers. E.g.: Income group, favourite products, location, age

Customers

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WHAT, WHY, HOW TO BE IN COMPLIANCE?

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WHAT HAPPENS WHEN YOU RECEIVE MONEY?

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RM 100

COST

PROFIT

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RM 100

COST

PROFIT

SOCSO

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RM 100

COST

PROFIT

SOCSO

PCB

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RM 100

COST

PROFIT

SOCSO

PCB

PAYROLL

Page 36: GROWING YOUR MICRO ONLINE BUSINESS TO THE NEXT LEVEL · 1.3% - 2.5% per paid transaction 0.6% - 0.8% per paid transaction Auto transfer next business day or weekly RM 1,500 one-off

< RM 100k Annual Revenue RM 100k - RM 300k Annual Revenue

Online Tools

OR

Freelance Service

Outsource to a Firm

OR

Hire Internal Team

Bookkeeping

AR Processing

AP Processing

Payroll Processing

Monthly Management Report

Page 37: GROWING YOUR MICRO ONLINE BUSINESS TO THE NEXT LEVEL · 1.3% - 2.5% per paid transaction 0.6% - 0.8% per paid transaction Auto transfer next business day or weekly RM 1,500 one-off

> RM 500k Annual Revenue

Finance Team

Company Secretary

Auditor

Bookkeeping

AR Processing

AP Processing

Payroll Processing

Tax Preparation

Monthly Management Report

Audited Annual Report

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Paym

ent M

etho

ds

Online Banking

FPX B2CFPX B2BSettlement SpeedActivation Fee

Card & Wallet

PayPalSettlement SpeedActivation Fee

VISA/Mastercard Credit CardVISA/Mastercard Debit CardSettlement SpeedActivation Fee

Boost e-WalletSettlement SpeedActivation Fee

SMS

Bank Account Verification

PayoutSettlement Speed

Account Statement Retrieval

Account Reactivation

Opt

iona

l

Support Account Manager

ULTIMATE

FREEFREE

Real-timeFREE

Finance Team FeeBookkeeping FeeAR Processing FeeAP Processing FeePayroll Processing FeeTax Preparation FeeMonthly Management Report FeeAudited Annual Report FeeCompany Secretary Fee

FREE

FREE

FREEAuto transfer next business day, except Friday

FREE

FREE

PayPal Standard Process

FREE

FREEFREE

Auto transfer next business day or weeklyFREE

FREEAuto transfer next business day

FREE

RM18,000 per year or 15% of annual revenue, whichever is higher

Com

plia

nce

RM18,000 per year or 15% of annual revenue, whichever is higher

https://www.paypal.com/my/webapps/mpp/paypal-seller-fees
Page 39: GROWING YOUR MICRO ONLINE BUSINESS TO THE NEXT LEVEL · 1.3% - 2.5% per paid transaction 0.6% - 0.8% per paid transaction Auto transfer next business day or weekly RM 1,500 one-off

[email protected]

THANK YOU

mailto:[email protected]

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