Coaching under pressure: mental skills training for sports coaches
Growing Coaches: Developing Coaching Capability in Your Organization
37
GROWING COACHES Developing Coaching Capability in Your Organization Shawn Button + Sue Johnston Toronto Agile Community Conference - October 20, 2015
-
Upload
sue-johnston-mba-a-bunch-of-other-stuff -
Category
Leadership & Management
-
view
582 -
download
0
Transcript of Growing Coaches: Developing Coaching Capability in Your Organization
GROWING COACHESDeveloping Coaching Capability
in Your Organization
Shawn Button + Sue Johnston
Toronto Agile Community Conference - October 20, 2015
PLEASE NOTESLIDES ≠ PRESENTATION• These slides were designed to be viewed in
conjunction with a human being talking and interacting with you.
• They may not make much sense to you if you were not at the live session.
CUSTOMARY “WHO WE ARE AND WHY LISTEN TO US” SLIDE
Shawn• Agile coach
• Lots of experience with agile adoptions in big organizations
• Software developer
Sue• Professional coach
• Train coaches (ICAgile accredited)
• Student, advanced coaching (RRU)
• Communication specialist
The BIG IDEACoaching = GoodLet’s get more of it
OPTIONS DOING DONE
What next?
Find +supportCoaches
Whygrow
our own?
Why usecoaching?
What iscoaching?
Case Studies
OPTIONS DOING DONE
What next?
Find +supportCoaches
Whygrow
our own?
Why usecoaching?
What iscoaching?
Case Studies
WHAT IS COACHING? A coach helps people make the best use of their own resources.
This (usually) happens through a structured conversation.
Agile coaches have a specific role and skill set.
COACH = TEACH
Teach:I show you what I know
Coach:I show you what you know
WHAT DOES A COACH DO?
And resists (like crazy) the temptation to tell people what to do!Ask
Reflect
Listen
MYTHS ABOUT COACHING
IF YOU NEED A COACH, THERE MUST BE SOMETHING WRONG WITH YOU
A COACH TELLS YOU WHAT TO DO
IT’S “TOUCHY FEELY” STUFF
Source: Sherpa Coach Study, 2015
OPTIONS DOING DONE
What next?
Find +supportCoaches
Whygrow
our own?
Why usecoaching?
What iscoaching?
Case Studies
PEOPLE SAY COACHING MAKES THEM MORE EFFECTIVE
Source: International Coach Federation – survey by PWC
ORGANIZATIONS SEE VALUE, TOO
Source: Chartered Institute of Personnel + Development - UK
BUT WAIT – THERE’S MORE!
88% productivity increase when training is supported by coaching22% increase with training alone
Source: International Personnel Management Association
WHAT ABOUT AGILE COACHING?
Little data about the impactConfusion about what an agile coach is/does
AGILE COACHING COMPETENCY FRAMEWORKAgile coaches have a specific skill set
©2013 ℎ
AGILE COACHING COMPETENCY FRAMEWORKAgile coaches have a specific skill set
©2013 ℎ
AGILE COACHING COMPETENCY FRAMEWORKAgile coaches have a specific skill set
©2013 ℎ
OPTIONS DOING DONE
What next?
Find +supportCoaches
Whygrow
our own?
Why usecoaching?
What iscoaching?
Case Studies
WHAT ARE THE ADVANTAGES OF GROWING YOUR OWN INTERNAL COACHES?
WHAT’S THE DOWNSIDE?
WHY WOULD WE GROW OUR OWN INTERNAL COACHES?
• Know organization• Know its systems• Know people • Continuity• Consistency• Confidentiality• Administrative reasons• $$$$$$
WHAT’S THE DOWNSIDE? • “Status” concerns• Objectivity• Role conflict• Confidentiality issues• They may leave
OPTIONS DOING DONE
What next?
Find +supportCoaches
Whygrow
our own?
Why usecoaching?
What iscoaching?
Case Studies
HOW DOES INTERNAL COACHING GET STARTED?
• Ad hoc coaching driven by individuals
• Managed coaching driven by a champion or sponsor
• Proactive coaching driven by a business need
• Strategic coaching driven by organization’s talent strategy
HOW DID WE GET IT STARTED?
• External agile coaches came in to train teams in agile frameworks or tech practices
• Also began to coach the teams on “soft” skills
• Managers/bosses/execs curious OPPORTUNITY!
• Case 1 – By the book – aim too high, not supported
• Case 2 – By the book – realistic expectations
• Case 3 – Stealth
Find a champion
OPTIONS DOING DONE
What next?
Find +supportCoaches
Whygrow
our own?
Why usecoaching?
What iscoaching?
Case Studies
WHAT TRAITS DOES A COACH NEED?
HOW DO WE FIND INTERNAL COACHES?
HOW DO WE TRAIN INTERNAL COACHES?
BUT WAIT – THERE’S MORE!
88% productivity increase when training is supported by coaching22% increase with training alone
Source: International Personnel Management Association
HOW DO WE SUPPORT INTERNAL COACHES?
OPTIONS DOING DONE
What next?
Find +supportCoaches
Whygrow
our own?
Why usecoaching?
What iscoaching?
Case Studies
What would your organization look like if everyone coached?
What are you doing so that coaching is sustained in your organization?
What is one step you will take – personally –to make coaching happen throughout your organization?
OPTIONS DOING DONE
What next?
Find +supportCoaches
Whygrow
our own?
Why usecoaching?
What iscoaching?
Case Studies
